Canon VK-16 Administrator's Manual PDF

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Summary of Content for Canon VK-16 Administrator's Manual PDF

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Network Video Recorder VK-64/VK-16

Network Camera Recording and Monitoring System

Administrator's Manual

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Thank you for purchasing Network Video Recorder VK-64 v2.0 (hereafter referred to as VK-64). VK-64 is a network video recording and monitoring system and consists of the Storage Server and Viewer. Please read this manual prior to operation. This manual also explains how to use the Network Video Recorder VK-16 v2.0 (hereafter referred to as VK-16), VK-Lite v2.0 (hereafter referred to as VK-Lite), and Viewer-Only use. See P. 18 for the difference between the VK-64 and VK-16. See P. 41 for the difference between VK- 64/VK-16 and VK-Lite. See P. 161 for the functions not available in the Viewer Only mode. *VK-16 and VK-Lite have the same functionality as VK-64 outlined in this manual, unless explicitly indicated otherwise.

Request to Customers (1) Canon owns the copyright of this manual. The unauthorized transfer of all or any part of the

contents of this Manual is forbidden. (2) The contents of this manual are subject to change without any notice. (3) All possible measures have been taken to ensure that the contents of this manual are

accurate. If you find any errors, omissions or other faults, please contact your vendor. (4) Irrespective of items (2) and (3) above, Canon cannot bear responsibility for any effects

resulting from operation. (5) When procedures that involve using the control panel are described in this manual, the

operations are described as shown in Windows Vista Basic.

Request to Customers (Indemnity) Malfunction and failure of the software, or other factors may cause problems, such as recording failure, recorded data corruption or loss. Canon shall have no liability whatsoever for any loss or damages incurred by the user as a result of such problems.

Introduction

Support Information For various types of information relating to support, including updated product software (patch installer), Users Manual, operating environment, etc., please refer to Canon Web site.

Trademark Notice Canon and the Canon logo are registered trademarks of Canon Inc. Microsoft Windows is a trademark of Microsoft Corporation in the United States and other countries. Windows is legally recognized as Microsoft Windows Operating System. QuickTime is a trademark of Apple Computer Inc. Apache is a trademark of the Apache Software Foundation. Pentium is a trademark of Intel Corporation. All other company or product names used in this manual are trademarks or registered trademarks of

their respective holders.

Copyright Information Videos, images or sounds recorded with your camera may not be utilized or published, without consent of copyright holders, if any, except in such a way as permitted for personal use under the relevant copyright law.

Icons Used in this Manual

Important information that must be observed or actions that are prohibited during an operation. These notes must be read to prevent possible faults or errors during operation.Note

Supplementary information or a reference to an operation. Users are recommeded to read these memos.

Tip

Storage Server includes software developed by the Apache Software Foundation (www.apache.org). Apache software is protected by the copyright

law (Copyright(c) 2000-2003 Apache Software Foundation). For the license terms associated with this software, please refer to the file

APACHE_LICENSE in the LICENSE folder, in the installation directory.

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Introduction

MPEG-4 NOTICE ABOUT THE MPEG-4 VISUAL STANDARD: THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD ("MPEG-4 VIDEO") AND/OR (ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND ADDITIONAL LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE HTTP://WWW.MPEGLA.COM.

This product is licensed under AT&T patents for the MPEG-4 standard and may be used for encoding MPEG-4 compliant video and/or decoding MPEG-4 compliant video that was encoded only (1) for a personal and non-commercial purpose or (2) by a video provider licensed under the AT&T patents to provide MPEG-4 compliant video. No license is granted or implied for any other use for MPEG-4 standard.

Third Party's Software This product contains third party's software modules. For the license conditions, please refer to the LICENSE folder on the supplied CD-ROM.

Software License License Agreement

Apache Apache Software License, Version 2.0 Apache

FastCGI Open Market License FastCGI

Expat MIT License Expat

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Purpose of This Manual

This manual is written for the System Administrator installng and operating the VK-64/VK- 16 system.

It explains the functions of VK-64/VK-16 and introduces more appropriate system deployment methods. Use this manual as a reference when making a backup of data or troubleshooting a problem.

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Introduction Purpose of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 About Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Before Starting Operations . . . . . . . . . . . . . . . . .12

Chapter 1 System Overview Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Preparation Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 System Operation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .18

VK-64/VK-16 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Communication Mechanism of VK-64/VK-16 . . . . . . . . . . . . . .20 Typical System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Supported Camera Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 System Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Notes on Operating Environment . . . . . . . . . . . . . . . . . . . . . . .24 Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Windows Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

System Design Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 System Configuration example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 When using multiple Storage Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 When using Viewer alone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Server Sizing Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Approximate Video Data Volume per Second . . . . . . . . . . . . . . . . . . . . . . . .31 Required Hard Disk Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Sensor Event Recording and Motion Detection Recording Concept . . . . . .35 Storage Server Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Notes on Viewer Sizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Network Bandwidth Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

VK-Lite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Specification Comparison of VK-64/VK-16 and VK-Lite . . . . . . .41

Chapter 2 Installation Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Start up the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Upgrade from Version 1.0, 1.1, 1.2, 1.3 and 1.4 . . . . . . . . . . . . . . . . . . . . . .47 Preparation and Precaution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Chapter 3 Storage Server Configuration Reference Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

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Storage Server Configuration Dialog . . . . . . . . . . . . . . . . . . . .51 How to Start-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Screen Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Set the Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 How to Display the Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 How to set the Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Logon As Service Privilege . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Disk Space Management . . . . . . . . . . . . . . . . . . .64 Disk Space Management Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Handling at Each Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Low Disk Space Warning Level Calculation Method . . . . . . . . . . . . . . . . . . .66 Threshold Level Calculation Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Limit Level Calculation Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Calculation Example for Each Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Set Events Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 How to Display the Events Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 How to Set the Events Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Set the Event Notification Tab . . . . . . . . . . . . . . . . . . . . . . . . .70 How to Display the Event Notification Tab . . . . . . . . . . . . . . . . . . . . . . . . . .70 How to Set the Event Notification Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Set User Management Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 How to Display the User Management Tab . . . . . . . . . . . . . . . . . . . . . . . . .72 Administrator and Operator Status User . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 How to Set the User Management Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Change User to Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Delete a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Request User Authentication at Tool Startup . . . . . . . . . . . . . . . . . . . . . . . .74

Chapter 4 Register Camera Server and Set Recording Schedule Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Launch VK Viewer and Display the Configuration and Preferences Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

How to Launch VK-64/VK-16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 How to Start VK-Lite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Launch by Connecting to the Localhost . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Launch Storage Server by Specifying the IP address . . . . . . . . . . . . . . . . . .79 Access to the Configuration and Preferences screen . . . . . . . . . . . . . . . . . .81

Storage and Camera Server Summary windows . . . . . . . . . .82 Display the Storage and Camera Server Summary Windows . . . . . . . . . . .82 Storage Servers and Locations/Zones options . . . . . . . . . . . . . . . . . . . . . . .83 Other Functions in Both Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Location and Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Add a Location and Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Edit a Location and Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Delete a Location and Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

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Add Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Display Storage and Camera Server Summary Windows . . . . . . . . . . . . . .88 Add Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Edit Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Delete Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Register Camera Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Register Camera Server (by Search) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Edit Camera Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Delete Camera Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Overview of Recording Schedules Setting . . . . . . . . . . . . . .104 Recording Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 Set Normal Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Create Normal Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Change Camera Server Settings . . . . . . . . . . . . . . . . . . . . . .119 Batch-Setting Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122 Set Continuous Recording . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Set Motion Detection Recording . . . . . . . . . . . . . . . . . . . . . . .124

Set Motion Detection Recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . .124 Edit Motion Detection Recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . .124

Set Sensor Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . .131 Set Sensor Event Recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 Edit Sensor Event Recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Set Preset Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Set Preset Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Set a Special Day Schedule . . . . . . . . . . . . . . . . . . . . . . . . . .142 Special Day Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 Add, Edit and Delete a Schedule Type . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 Add and Delete a Day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Display Recording Setting Summary . . . . . . . . . . . . . . . . . . .148 Check Summary Information of a Recording Schedule . . . . . . . . . . . . . . .148 Check Summary Information of Storage Server . . . . . . . . . . . . . . . . . . . .150

Chapter 5 Viewer Reference Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Viewer Operation Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156 Start the Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

How to Launch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158 Launch by Connecting to the localhost . . . . . . . . . . . . . . . . . . . . . . . . . . . .159 Launch Storage Server by Specifying the IP address . . . . . . . . . . . . . . . . .160 Launch without Storage Server (Viewer Only Mode) . . . . . . . . . . . . . . . . .161 Functions not Available in Viewer Only Mode . . . . . . . . . . . . . . . . . . . . . . .161 Viewer Start-up Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162 Viewer Start-up Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Menu Bar of Viewer Screen . . . . . . . . . . . . . . . . . . . . . . . . . . .164 Function of Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

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Viewer Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166 Viewer Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166 Set the Tab for Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Set whether to select the Master Storage Server when the Viewer starts up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167 Set layout of the Viewer Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167 Set Event Popups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167 Set Event Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Set the Tab for Guest User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169 Set the Frame Rate during live viewing . . . . . . . . . . . . . . . . . . . . . . . . . . .169 Audio Transmission Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170 Focus Operation Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170 Proxy Server Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170 Superimpose the Date and Time on Still Frames . . . . . . . . . . . . . . . . . . . .171 Save Viewer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

Arrange and Save Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . .172 Manage Video Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Layout menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172 Organize Layouts and Layout Sequences . . . . . . . . . . . . . . . . . . . . . . . . .174 Save a Layout or Layout Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176 Arrange Layout Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177

Layout Grids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179 Alignment Grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180 Custom Grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184

Hide and Show Task Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185 Basic Video Window Functions . . . . . . . . . . . . . . . . . . . . . . .186

Select Cameras for Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186 Camera Selection Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186 Camera Thumbnails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186 Locations and the Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187

Basic Video Window Functions . . . . . . . . . . . . . . . . . . . . . . . . . . .188 Create, scale and move Video Windows . . . . . . . . . . . . . . . . . . . . . . . . . .188

Arrange Video Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191 Select Multiple Video Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Video Window States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192 Video Window Properties: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192 Video Window states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

Pan, Tilt and Zoom Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194 Other Video Window Functions . . . . . . . . . . . . . . . . . . . . . . . . . . .199

Change the Video Window size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199 Change the Received Video size (VB-C60, VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199 Enable Exposure Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200 Other Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201 Viewer Shade Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202 Audio Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

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Use Timeline and View Events . . . . . . . . . . . . . . . . . . . . . . . .204 Timeline Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204 Monitor Live Video in relation to the Timeline . . . . . . . . . . . . . . . . . . . . . . .205 Use the Timeline to play and extract video . . . . . . . . . . . . . . . . . . . . . . . . .206 One-minute a manual recording (Record Now) . . . . . . . . . . . . . . . . . . . . .208 Shoot a Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209 Daylight Savings Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210 Extract video to save to a file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210

View and Search Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212 Live Events Log list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212 Display the Live Event Log List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213 Overview of Alert Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213 Search Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 Select Criteria for Searching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215 View retrieved recorded video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216

Popup Video upon Event Occuring . . . . . . . . . . . . . . . . . . . . . . . .217

Chapter 6 Operation and Management Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220 Health Check for Storage Server . . . . . . . . . . . . . . . . . . . . . .221

VK Events (Timeline for VK Viewer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221 Number of Frames Queued for Processing . . . . . . . . . . . . . . . . . . . . . . . . .222

Operation Guideline for Recording and Viewing . . . . . . . . .223 Live-View Frame Rate Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223 Recording Frame Rate Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

Operational Guideline for Sensor Event Recording . . . . . . .225 Proper Operation of Sensor Event Recording (Optimization of Sensor Arrangement and Sensitivity) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225

Optimization of Motion Detection Recording (Index) . . . . . .226

Chapter 7 Backup Scheme Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

Backup Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230 Backup Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230 Restore Server for Archiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

Files to Make a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231 Storage Location of Video Data, Audio Data, and Event Data . . . . . . . . . .231

Backup for Data Protection . . . . . . . . . . . . . . . . . . . . . . . . . . .234 About Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234

Backup for Archiving (Long-Term Storage of Data) . . . . . . .235 Backup Procedure for Video Data and Event Data . . . . . . . .236 Restoration Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

Restore Data from Backup for Data Protection . . . . . . . . . . . . . . . . . . . . . .237 Restore Data from Backup for Data Archiving . . . . . . . . . . . . . . . . . . . . . .238

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Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240 Configuration 1: Backup for Data Protection 1 . . . . . . . . . . . . . . . . . . . . . .240 Configuration 2: Backup for Data Protection 2 . . . . . . . . . . . . . . . . . . . . . .240 Configuration 3: Backup for Data Archiving . . . . . . . . . . . . . . . . . . . . . . . .241 Configuration 4: Backup from Multiple Storage Servers (Backup for Data Protection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

Chapter 8 System Maintenance Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244 Upgrade VK-64/VK-16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245 Reinstall VK-64/VK-16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

When You Have the Released Version . . . . . . . . . . . . . . . . . . . . . . . . . . . .247 When You Do Not Have the Released Version 2.0 . . . . . . . . . . . . . . . . . . .247

Procedure for Restoring Previous Version . . . . . . . . . . . . . .248 Required Media and Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

Camera Server Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . .249 Procedure for Updating Camera Firmware . . . . . . . . . . . . . . . . . . . . . . . . .249

Chapter 9 Troubleshooting Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252 Troubleshooting for Recording . . . . . . . . . . . . . . . . . . . . . . . .253 VK Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254

Viewing Screen and Video Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254 Timeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257 Extract Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257 Scheduling and Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257 Connection Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258 Configuration Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259 Upgrade Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259

Message List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260 Operation Messages and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . .260 VK-64/VK-16 Recording Engine Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277 Access Engine Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281 VK-64/VK-16 Viewer Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281 Log Storage Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282 A List of Error Codes in Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282 VK Event Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .287

Appendix Camera Server Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .292 Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293

Lifetime of Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293 RAID Reconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293

How To Check Software Version . . . . . . . . . . . . . . . . . . . . . . .295 Storage Server Configuration tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295 VK Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295

Functional Limitations on MPEG-4 . . . . . . . . . . . . . . . . . . . . .296 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .297

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About Manuals

VK-64/VK-16 comes with three manuals including this document.

Setup Guide A manual that introduces this software.

Be sure to read this manual when using the software for the first time.

Viewer Operation Guide A simplified manual for the VK Viewer.

Be sure to read the Administrators Manual for details.

Administrators Manual (this manual - pdf file) This manual is intended for the System Administrator to install and operating this

software.

Be sure to read this manual to ensure proper system operation.

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Before Starting Operations

It is recommended that you perform tests under actual conditions before starting operations.

This recording software may not operate as your settings in recording or displaying live video, depending on the capabilities of your PC and the network environment.

When load on your computer CPU and hard disk is high, the specified frame rate may not be available, or the video recording may be interrupted or the Viewer operation may take longer. Also, when available disk space is low, the disk load may increase and the video recording may be interrupted.

The performance of storage servers and viewers may be negatively affected on the PC, where anti-virus software or firewall is running.

When using a proxy server (P. 57, P. 79) If you use a proxy server, recording frame rate may not be achieved as specified or live video monitoring may be interrupted. Also, communication between the Storage Server and Viewer may occasionally be disconnected.

If you are operating using IPSec, the recording and display performance may be degraded.

Refer to Notes on Operating Environment (P. 24~27) for information on OS you use.

When recording to a NAS server, it is recommended to separate the communication networks for the camera and NAS.

Use recommended NAS servers with Windows Storage Server 2003 or Windows Storage Server 2003 R2.

Although the audio function of the VB-C60, VB-C300, VB-C50i, VB-C50iR, and VB-C50FSi can also be used, take note of the following warnings. The VK Viewer supports audio transmission and reception. Audio data can be recorded. However, audio data cannot be recorded

individually, and must be recorded together with video data. Only when playing video, the recorded video (JPEG) is synchronized with

the recorded audio. However, the audio and images may not synchronize depending on the environment (P.114).

The audio stream may be interrupted due to the performance of your PC and the network environment.

The audio function is not available via a proxy server. Audio may be interrupted on the PC where anti-virus software is running.

The software may not be able to record video, if you use it under the condition where the IP address of storage servers or camera servers are occasionally changed. So, please be sure to use fixed IP addresses.

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Chapter 1 System Overview

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Chapter Overview

14

This chapter provides preliminary information you should know before using the VK-64/VK- 16 and explains the operating environment and basic concept you need to understand to design your system.

Preparation Flow

Explains the flow from setting up the VK-64/VK-16 to starting the operation.

System Operation Overview

Explains the system operating environment such as the number of Camera Servers available for the Storage Server, product types, and the number of licenses for each product.

Communication Mechanism of VK-64/VK-16

Explains the communication mechanism of the VK-64/VK-16 with, using a typical system configuration.

Operating Environment

Explains operating environment of the VK-64/VK-16 and points of notice regarding the OS environment.

Notes on Operating Environment

Explains about each version of Windows OS.

System Design Concept

Explains the concept and points of notice when you design the system.

VK-Lite

Explains about functional limitations and the specification comparison between VK-Lite and VK-64/VK-16.

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The following explains the flow from setting up the VK-64/VK-16 to starting the operation.

The first step is to set up your Camera Servers. Refer to your Camera Server manuals for connection in detail.

Preparation Flow

16

Install Storage Server and Viewer2 The Storage Server and Viewer can be installed on one PC. The Viewer can be installed on other computers on the network, and it will access recorded video from the Storage Server through the network. Server setting, event notification to users and user privilege configuration can be set via Storage Server Configuration dialog.

VB-C60

Camera Servers ( P. 22)

Set up Camera Servers1

VB-C300

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Monitoring live video and playing back recorded events can be done by the Viewer application. And also you can customize the Viewing Area and save Layouts.

Configure Recording Settings3

Create and save Viewer Layout4

Register Camera Servers and Storage Servers and set up recording schedules.

Recorded video from Storage Server

Live video from Camera Servers

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System Operation Overview

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Network Video Recorder VK-64

Network Video Recorder VK-64 (hereafter referred to as VK-64) can register and use up to a maximum of 64 Camera Servers.

Network Video Recorder VK-16

Network Video Recorder VK-16 (hereafter referred to as VK-16) has the same basic functionality as VK-64, but is only able to register up to 16 Camera Servers. A comparison between VK-64 and VK-16 is as follows.

VK-64/VK-16 Overview

Network Video Recorder

Network Video Recorder is software for viewing video, recording video and audio, and playing back video from multiple network cameras (hereafter referred to as Camera Servers). This supports viewing and recording JPEG and MPEG-4 video, bidirectional audio communication, and recording audio.

Composition of Network Video Recorder

Network Video Recorder consists of two software component: a Storage Server and a Viewer. The Storage Server can record video from multiple Camera Servers, and can also record event information from motion detection and external device inputs. The Viewers can show the live video from multiple Camera Servers, and playback video recordings saved on a Storage Server.

Product Type

Number of Camera Servers Used

Product Name Storage Server Viewer

Network Video Recorder VK-64 v2.0 1 license 1 license

Network Video Recorder VK-16 v2.0 1 license 1 license

Network Video Recorder VK-64 v2.0 Viewer - 1 license

Network Video Recorder VK-64 v2.0 5 Viewers - 5 licenses

Type Storage Server Viewer

VK-64 Maximum number of registered Camera Servers: 64 units

VK-16 Same

* The Viewer for VK-64 and VK-16 is the same.

Maximum number of registered Camera Servers: 16 units All other functions are the same as the VK-64

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VK-64 Viewer (Using the Viewer Only)

If you want to use additional Viewers, purchase the required number of viewer license. If you do not need to record video, the Viewer can be used in a standalone configuration. You can perform live viewing and camera control of up to 64 units (cannot use functions such as recording and playback, display event information from motion detection and external device inputs, or still frames).

Upgrading from a Previous Version

To upgrade from an older version (v1.1, v1.2, v1.3, or v1.4) to v2.0, download the free patch install from our website. License keys from older versions can also be valid in v2.0.

Network Video Recorder VK-Lite

The Network Video Recorder VK-Lite (hereafter referred to as VK-Lite) which is bundled with the VB-C60 is a simplified version of VK-64/VK-16. VK-Lite can display video, record video and audio, and playback for up to 4 Camera Servers.

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Communication Mechanism of VK-64/VK-16

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The following explains the communication mechanism of the VK-64/VK-16, with using a typical system configuration.

Typical System Configuration VK-64/VK-16 provides video viewing and recording from Camera Servers via an IP network such as a LAN. Since VK-64/VK-16 makes use of IP networks, cameras can be installed easily. And also addition of new camera or change of camera location can be done flexibly.

VC-C50i VC-C50iR VB150

VB-C300

VB-C60

VB-C50iR

Play ba

ck

Play ba

ck

Playback

Monitor

View live and recorded video Viewer Operator Capabilities: Viewing Live Video Viewing Events Viewing recorded video

VB-C50FSi

VB-C50i Liv

e

Liv e

Live

Live

Monitor

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Application Types and Functions

Application Function

Storage Server Save logs information of such as video, audio, and events.

Viewer User can view recorded information, monitor live-video and check and search events from recording server. Administrator can configure the strage server setting.

Playback

Record

Record Monitor

Record video to the Storage Server #1 Server Administrator Capabilities: Configuring Storage Server Configuring Event Notification Configuring Users

Display live and recorded video Viewer Administrator Capabilities: Configure recording settings Configure event alerts Viewing Live Video Viewing Events Viewing recorded video Configuring Camera Servers Configuring Storage Server

Record video to the Storage Server #2 Storage Server

Receive and record video. Play back recorded video by Viewer.

Playback

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Operating Environment

Supported Camera Servers The table below shows the Camera Servers supported by VK-64/VK-16.

This information is as of September 2008. For the latest information, please access to Canon Web site.

Firmware Upgrade The latest firmware information can be found on Canon Web site.

Camera Server Firmware Versions

VB-C60 Ver. 1.0 0

VB-C300

Ver. 1.2 Rev. 77 or later

VB-C50FSi Ver. 1.0 Rev. 77 or later

VB-C50FSi Ver. 1.0 Rev. 77 or later

Ver. 1.0 Rev. 27 or later

VB150 Ver. 1.1 Rev. 42 or later

VB-C50iRVB-C50i

VB-C10RVB-C10

Ver. 1.0 Rev. 02 or later Ver. 1.1 Rev. 0 or later

If using VB150 with multiple cameras, there are restrictions on frame rate. Refer to your VB150 Users Manual for details ( P. 36).

This version of the Storage Server and Viewer do not support IPv6. Operate VB-C60 using IPv4.

The VB-C10, VB-C10R, and VB150 are not supported by VK- Lite.

Note

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System Environment This information is as of September 2008. For the latest information, please access to Canon Web site.

Viewer

Storage Server

Minimum Configuration

CPU Pentium 4 2.2GHz or faster (Pentium4 3.4GHz or higher when using MPEG-4)

Windows XP Professional (SP2, SP3)

Operating System Windows Server 2003 Standard Edition (SP2) Windows Server 2003 R2 Standard Edition (SP2) Windows Vista Business/Enterprise/Ultimate (SP1)

Memory 1GB RAM or more For using more than 48 Camera Servers, 1.5GB or more required.

Hard Disk 20GB HDD or more, SCSI or IDE, NTFS formatted

* The requirements for Storage Server will vary due to the operating environment (number of Camera Servers, setting of recording frame rate etc.). It is also dependent on pre-event recording settings. Please contact dealers that handle Canon products for further information.

* VK-Lite also supports Windows Vista Home Premium. * Only 32-bit Edition of Windows XP and Windows Server 2003 are supported. * 32-bit Edition/64-bit Edition of Windows Vista is supported.

* VK-Lite also supports Windows Vista Home Premium. * Only 32-bit Edition of Windows XP and Windows Server 2003 are supported. * 32-bit Edition/64-bit Edition of Windows Vista are supported.

Minimum Configuration

CPU Pentium 4 2.2GHz or faster (Pentium4 3.4GHz or higher when using MPEG-4)

Windows XP Professional (SP2, SP3)

Operating System Windows Server 2003 Standard Edition (SP2) Windows Server 2003 R2 Standard Edition (SP2) Windows Vista Business/Enterprise/Ultimate (SP1)

Memory 1GB or more

Hard Disk 2GB or more

1024 x 768 or higher resolution for the effective display area

Display Color display of 16 bits or more A high performance video card is recommended. In case of using PCI video cards, display performance may be reduced.

Sound Audio playback support is necessary for event notification alert sounds ( P. 168).

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Notes on Operating Environment

Windows XP If your Storage Server is installed to the PC on Windows XP SP2 or SP3 and your viewer is installed to another PC, it is necessary to change your Windows firewall settings for Windows XP SP2 or SP3.

* The following setting is not required if you install the Storage Server and Viewer on the same PC.

After installation of the Storage Server:

1. Click Control Panel from the Windows Start menu to launch the Control Panel.

2. In Control Panel, select Windows Firewall. If Windows Firewall is not shown, select Security Center and then select Windows Firewall.

3. When the Windows Firewall dialog is shown, select the Exception tab and then click Add Port.

4. In the Add a Port dialog, enter a name for the Storage Server, e.g., VK-64/VK-16 Storage Server. And then enter the Port number as 80. Make sure the TCP protocol is selected and click OK.

5. In the Windows Firewall dialog, your additional Storage Server is now listed. Make sure the check box is marked. Click OK to close the dialog.

Setting is now complete.

If more than ten Camera Servers out of all registered ones cannot be connected to Storage Servers, recording operations may take longer.

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Notes on Operating Environment

Windows Server 2003 The default setting of security level of Windows Server 2003 Standard Edition (SP2) and Windows Server 2003 R2 Standard Edition (SP2) for the Internet or intranet sites in Internet Explorer is High.

Therefore, windows such as the settings window do not function normally unless you first register the site in the contents block dialog box that appears when you access the cameras top page. Register the site to ensure normal functioning.

1. When you access the Camera Server top page etc. in Internet Explorer, the dialog box shown at right appears.

2. Click Add, and then the dialog box for adding Trusted sites appears.

3. Ensure the IP address of your camera server displayed in the Add this Web site to the zone box and then click Add to register the camera as a trusted site.

For more information on registration to the trusted sites, click Learn more about Internet Explorers Enhanced Security Configuration in the dialog box shown in step 1 and refer to the summary provided.

Settings are now complete.

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Notes on Operating Environment

Windows Vista When using VK-64/VK-16 on Windows Vista Business/Enterprise/Ultimate, pay attention to the following restrictions:

Upgrade your PC

Please note that before upgrading your PC to Windows Vista, you need to upgrade this software to v2.0, if the version is older than v2.0.

If you upgrade your PC to Windows Vista before upgrading the software to v2.0, you will not able to complete upgrade installation to v2.0. In this case, follow the procedure below.

1. Right click on the Storage Server Configuration icon on the desktop, then choose Properties.

2. Click the Compatibility tab and check the Run this program as an administrator check box.

3. Double click the Storage Server Configuration icon to launch the Storage Server Configuration tool.

4. Click the Stop Storage Server button in the Storage server status.

5. Click the Retry button on the installer wizard for VK version 2.0.

Warning dialog appeared when opening the Storage Server Configuration dialog

If User Account Control is enabled on Windows Vista, the User Account Control dialog will appear when you launch the Storage Server Configuration tool.

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Storage location of recorded video

On Windows Vista, snap shots and video files cannot be saved into the Windows folder or the Program Files folder on the system drive.

Shadow backup

You cannot use shadow backup of Windows Vista. So, if once you delete a configuration file of VK-64/VK-16, you cannot restore the file with shadow backup.( P.233)

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System Design Concept

System Configuration Example

When Viewing and Recording with one PC

Load on PC may increase depending on the number of camera servers and recording schedule. Consider your system configuration referring to Server Sizing Concept ( P. 31).

When Viewing and Recording with one Storage Server and Multiple Viewers

VB-C300

Record video to the Storage Server Storage Server

Display live and recorded video Viewer

Viewer

Storage Server

Viewer

Recording Video to the Storage Server Storage Server

Displaying Live and Recorded Video Viewer

Displaying Live and Recorded Video Viewer

Receiving and Recording Video

Receiving Video and Controlling Camera Server

If many Viewers accessing to the same Camera Servers and Storage Servers simultaneously, it will affect system performance.

Installation of both Storage Server and Viewer on a single PC may cause a heavy load on your PC depending on the number of camera servers or recording schedule. If you use VK-64/VK- 16 with many Camera Servers, install each application on different PCs. Viewing with a low capacity PC may take longer, the specified frame rate may not be achieved, recording frame rate may be lower, or recording may be interrupted (P. 31).

Note

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System Design Concept

When using multiple Storage Servers and Viewers

One or more Storage Servers can be used on the same network and Viewer applications can be configured to play video from more than one Storage Server. For each Viewer, Master Storage Server ( P. 30) needs to be specified for saving information such as zones and locations of cameras, as well as saving Viewer layouts created by the user.

Viewer

Storage Server

Storage Server

Viewer

Storage Server

Recording video to the Storage Server #1 Master Storage Server

Receiving and Recording Video

Receiving video and controlling camera server

Play back recorded video

Displying live and recorded events Viewer

Recording video to the Storage Server #3 Storage Server

Displaying playback video from Storage Server 1

Plays back recorded video

Receiving and Recording video

Recording video to the Storage Server #2 Storage Server

Multiple Storage Server can be added to one network. Viewers can receive video for playback from more than one Storage Server.

Displaying playback video from Storage Server #2 and #3

Viewer

You can operate VK-64/VK-16 with up to ten Storage Servers using any combination of VK-64 Storage Server and VK-16 Storage Server. Up to 192 Camera Servers can be operated.

Up to 10 Viewers can be connected to a Storage Server at the same time.

If the Storage Server and/or Viewer are installed on multiple PCs, you need to purchase the necessary license separately (P. 18).

You can not use multiple Storage Servers with VK-Lite.

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System Design Concept

When using multiple Storage Servers If multiple Storage Servers are being used, you should specify the Master Storage Server. A typical multiple Storage Server arrangement is shown below.

Viewer

Master Storage Server

Storage Server #2

Storage Server #3

Play back V ideo to Viewer

Play back Video to Viewer

Play back Video to Viewer

Load Camera Server information Load Zones and Locations Load Viewer Layouts

Save Camera Server information Save Zones and Locations Save Viewer Layouts

When using Viewer alone The Viewer can be used by itself without connecting to the Storage Server. Although there are some restrictions on functions such as recording and Event Search, Viewer-Only mode allows to view live videos.

A master storage server is a server, which viewers connect to in the first place. Master storage servers store information about camera servers, locations, zones and viewer layouts, which range over multiple storage servers. Viewers extract those information from a master storage server.

All of the Viewers within a system should use the same Storage Server as the Master Storage Server. This makes it possible to use the same Zones, Locations, and Viewer Layouts in all of the Viewers.

Ensure if the Storage Server and Viewer installed to the PC is operated with correct daytime setting regularly. We recommend that you use NTP function to set the time for Storage Server automatically.

Adjusting the time of Storage Server during recording may cause problems to the recording video.

When multiple Storage Servers are operated, if the Storage Servers other than the Master Storage Server are stopped, it takes time to display the Configuration and Preferences screen (approximately up to 30 seconds).

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Server Sizing Concept Determine your server configuration (components and the number of units) depending on 1) required hard disk capacity and 2) video data volume per second.

1) Required hard disk capacity: Consider the required hard disk capacity based on continuous recording with fixed frame rate, resolution, and quantity.

2) Video data volume per second: If the video data volume per second by server exceeds values shown below, you should consider multiple servers or review the recording conditions.

Approximate Video Data Volume per Second The recording performance of VK-64/VK-16 v2.0 is as follows.

For dedicated Storage Server: Maximum amount of recorded data per server = 5.5 MB/sec or less (when using SCSI, SAS disk)

For Storage and Playback Server: Maximum amount of recorded data per server = 3 MB/sec or less

VGA QVGA JPEG 60 fps 200 fps MPEG-4 Total 24Mbit/sec.

VGA QVGA JPEG 110 fps 360 fps MPEG-4 Total 44Mbit/sec.

Required Hard Disk Capacity The size of the images varies depending on the configuration of the Camera Server (the settings for Quality and Resolution) and the complexity of the actual image.

Every operation environment of VK-64/VK-16 is different (due to different requirements and different hardware specifications) and the figures provided below are just for the reference.

Data volume per drive should be less than 2TB.

Note

Data-writing performance may be reduced than the approximate values given above depending on the hard disk or the RAID card in the PC.Note

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Determining Required Hard Disk Capacity

Determine the required hard disk capacity as follows.

Determine the required number of Camera Servers and required video data size.

Select the Image Quality of each Camera Server. The video quality improves in proportion to the set value, but the data volume also becomes larger.

Determine the frame rate for recording video (i.e., the number of frames per second). For general security purposes, 1 to 2 fps is common. Higher frame rate requires more hard disk space.

Determine the recording period per day and duration to retain data.

After determining the conditions above, calculate the required hard disk capacity due to the video data size (in KB). Refer to Example of frame sizes with VB-C60, Example of frame sizes with VB-C300 and Example of frame sizes with VB-C50i ( P. 33).

If you record audio, to calculate the amount of hard disk space required for the audio data. The data size for recording audio is 8 KB/s regardless of the type of Camera Server.

When determining hard disk sizes it is important to take into account that there needs to be considered about 10 to 20% additional room.

Example 1: JPEG recording

- Using 16 Camera Servers (VB-C60) for recording,

- With each camera set to Medium Size for video data size and Image Quality set to 50 (data size per 1 frame: 15KB),

- Recording frame rate is set at 2 fps, and

- Data size per second is approximately 30 KB (= 15 KB x 2fps). Although actual data size depends on objects shot by each Camera Server, this calculation assumes the typical size shown above.

- Audio recording as also performed simultaneously on 2 of the Camera Servers.

For the above configuration, when JPEG images from 16 camera servers are being recorded continuously at 2 frames per second all day, every day, the required hard disk space is approximately 40GB per day (=30KB x 16 cameras x 60 seconds x 60 minutes x 24 hours = 41472000KB per day).

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Resolution Quality

JPEG Small (160x120) JPEG Medium (320x240) JPEG Large (640x480)

1 4.0 13.0 40.7

2 4.6 15.3 47.1

3 5.2 17.4 53.2

4 6.8 22.9 69.4

5 18.5 65.2 210.5 (KB)

Example of frame size with VB-C60* (JPEG)

When audio is recorded by 2 camera server, the required hard disk space is approximately 1.3 GB per day (=8 KB x 2 units x 60 seconds x 60 minutes x 24 hours = 1382400 KB).

Example 2: MPEG-4 recording

- Using 8 Camera Servers (VB-C60) for recording,

- With each camera set to Medium Size (320 x 240) and Video Quality is set to 3,

- Recording frame rate is set at 30 fps, and

- Data size per second is approximately 30 KB. Although actual data size depends on objects shot by each Camera Server, this calculation assumes the typical size shown above.

For the above configuration, when MPEG-4 video from 8 Camera Servers are being recorded continuously at 30 fps all day, every day, the hard disk space required is approximately 40GB per day (=60KB x 8 cameras x 60 seconds x 60 minutes x 24 hours = 41472000KB per day).

* For the above figures please note that the bandwidth is calculated as 1000Kbps = 1Mbps, and the disk size as 1024KB = 1MB.

The following tables give some typical data sizes per frame (in kilobytes) for various combination of quality and resolution values referring to a VB-C60, VB-C300 and VB-C50i. However the actual data size may be different from the data size in the table below depending on the weather condition and complexity of the image. For example, images of an empty corridor would typically be smaller than these values and images of an intricate pattern such as a crowded shopping mall may be larger than these.

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Resolution Quality

JPEG Small (160x120) JPEG Medium (320x240) JPEG Large (640x480)

30 4.0 12.4 39.4

40 4.7 14.8 46.2

50 5.3 16.7 51.7

60 6.0 18.9 58.4

70 7.0 22.3 68.2

80 8.6 27.5 84.5

90 11.9 38.7 124.8 (KB)

Example of frame size with VB-C50i* The data size of VB-C50iR and VB-C50FSi is the same as VB-C50i's.

Resolution Quality

JPEG Small (160x120) JPEG Medium (320x240) JPEG Large (640x480)

1 4.0 12.5 36.0

2 4.6 14.8 42.4

3 5.2 16.8 47.5

4 6.8 22.3 62.9

5 18.9 65.5 206.0 (KB)

Example of frame size with VB-C300*

Resolution and Frame Rate

Quality 10fps 15fps 30fps

MPEG-4 Medium MPEG-4 Large MPEG-4 Medium MPEG-4 Large MPEG-4 Medium MPEG-4 Large

(320x240) (640x480) (320x240) (640x480) (320x240) (640x480)

1 0.28 0.76 0.35 0.94 0.54 1.43

2 0.39 1.08 0.50 1.30 0.78 2.02

3 0.60 1.67 0.75 2.02 1.20 3.31

4 0.69 1.93 0.91 2.43 1.38 3.98

5 0.81 2.31 1.05 2.87 1.68 4.86 (Mbps)

MPEG-4 data size may increase when recording the video of strenuous movement.

Example of bit rate with VB-C60 *(MPEG-4)

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Sensor Event Recording and Motion Detection Recording Concept

Notes on Sensor Event Recording and Motion Detection Recording

When an event, such as sensor input or motion detection, occurs, video data will be stored in the Storage Server as an operation record.

As the number of stored operation records increased, the operation and search speed at event detection and response speed of viewers may be affected.

Notes on Motion Detection Recording

The Motion Detection function detects motion where no motion occured before.

Do not use this function where the motion detection may operate too frequently, e.g., where many people pass through.

Motion detection shoud be set on the Camera Server. If motion detection is set on the Storage Server, the processing load on the PC will increase, and this may have an effect on the storage performance. (except VB-C300)

Refer to Operation Guideline for Sensor Event Recording ( P. 225) and Optimization of Motion Detection Recording (Index) ( P. 226) for details.Tip

* All of the data in the previous page sizes are only rough guide, and may increase or decrease depending on the object being shot. Please be sure to confirm under the actual installation conditions before starting operations. Select Video Information from the View menu of the Viewer (bundled with the Camera Server) to check the data quantity per frame.

Please note that data size may increase enormously when video quality is set to 100 with the VB-C50i, VB-C50iR, VB-C50FSi, VB- C50Fi.Note

The size of audio data is 8 KB/s.

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Storage Server Performance

Camera Servers: 24 units of VB-C60 Resolution: High (640 x 480) Quality: 3 Frame Rate: 10 fps

[Recording] Example of Storage Server PC specifications CPU: Pentium 4 3GHz Memory: 1GB HDD: Please refer to Disk Space Management ( P. 64) (Sample specifications for 3-day storage: about 1.1 TB for each Storage Server)

Three Storage Servers with the above PC specifications (one master Server, two slave Servers)

[Live View, Recorded Video Playback] Example of Viewer PC specifications CPU: Pentium 4 3.8GHz Memory: 1GB Video graphics board: NVIDIA Quadro FX 1400

Camera Servers: 48 units of VB-C60 Resolution: Medium (320 x 240) Quality: 3 Frame Rate: 1 fps

[Recording] Example of Storage Server PC specifications CPU: Pentium 4 3GHz Memory: 1GB HDD: Please refer to Disk Space Management ( P. 64) (Sample specifications for 14-day storage: about 900 GB)

One Storage Server with the above PC specifications

[Live View, Recorded Video Playback] Example of Viewer PC specifications CPU: Pentium 4 3.0GHz Memory: 1GB Video Graphics Board: On-chip board

These data above are rough guide. As many factors can influence the actual performance possible (including networking equipment, disk write speed, complexity of camera image, etc), the actual performance of VK-64/VK-16 recording in a specific installation will vary. Please be sure to confirm under the actual installation conditions before starting operations.

If there are many registered Camera Servers, it is recommended that you use two or more PCs or configure to use the Auto-switch function.

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Notes on Storage Server Operation

It is recommended to use the Storage Server exclusively for the VK-64/VK-16.

Be sure to avoid the following forms of operation.

Using the Storage Server with a Web Server

As Storage Server, you cannot use a PC where Web server software such as Windows standard IIS (Internet Information Server) or Apache has been already installed.

Since the Storage Server uses the HTTP protocol to communicate with the Camera Server, therefore it may not work properly if other Web applications exist on the same platform.

The HTTP port number used by the VK-64/VK-16 shoud be fixed to 80.

Using the Storage Server with a Database Server (e.g., SQL Server, Oracle)

If the hard disk is heavily loaded in database processing, recording may not work normally. Conversely, the database server may be affected by the VK-64/VK-16 when it need hard disk performance to complete its task.

Using the Storage Server with a File Server

Accesses to the hard disk may be too frequent and recording may not work normally. Also, the disk capacity for the VK-64/VK-16 may run short.

Using the Storage Server with other applications

The processing load of other applications may have a negative effect on the storage performance.

Notes on Viewer Sizing Consider the following points when selecting the PC for viewer (installed).

Live-video viewing and recorded vidoe playback performance of the VK-64/VK-16 largely depends on the CPU and graphics board performance on the PC. The CPU performance affects image capturing and video data generation, and the graphics board performance affects image drawing.

Refer to the following example when selecting the PC for the viewer installed.

In this example, the OS is Windows XP Professional.

1) CPU: Pentium4 3.0GHz, memory: 1GB, graphics board: Quadro FX570 When using the VB-C60 with Resolution=340 x 240 and Quality=3: Total frame rate:

JPEG image---Max. 220 fps MPEG-4 video---Max. 180 fps

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2) CPU: Pentium4 3.6GHz, memory: 1GB, graphics board: Quadro FX1700 When using the VB-C60 with Resolution=340 x 240 and Quality=3: Total frame rate:

JPEG image---Max. 260 fps MPEG-4 video---Max. 210 fps

3) CPU: Pentium4 3.8GHz, memory: 1GB, graphics board: Quadro FX1700 When using the VB-C60 with Resolution=340 x 240 and Quality=3: Total frame rate:

JPEG image---Max. 280 fps MPEG-4 video---Max. 240 fps

Network Bandwidth Concept You should consider the network bandwidth when recording video or viewing live video from the network camera.

The network bandwidths should be calculated separately for recording and live viewing.

Example: With one recording server (QVGA, 1 fps) and two live viewing servers (QVGA, 5 fps):

Bandwidth for recording 15 (KB/frame) x 1 (frame/sec) x 8 (bits) = 120 Kbps

Bandwidth for live viewing (per server) 15 (KB/frame) x 5 (frame/sec) x 8 (bits) = 600 Kbps

Therefore, required network bandwidth is calculated as follows: 120 Kbps x 1 + 600 Kbps x 2 = 1320 Kbps = Approx. 1.3 Mbps

Note that the line speed unit is bps (bits per second).

The total frame rate is calculated as: Number of Camera Servers in the Viewer window x Frame rate. That means, with 10 Camera Servers and 10 fps frame rate, the total frame rate is 100 fps.

Note that the total frame rate above varies depending on the combination of the PC and graphics board. It is also affected by other applications (e.g., anti-virus application) running on the same PC.

When displaying MPEG-4 video in VGA, the maximum frame rates are the one-forth of the above frame rates.

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VK-Lite

VK-Lite is bundled with the VB-C60. This is a simplified version of the Network Video Recorder VK-64/VK-16. The differences in functionality between the VK-64/VK-16 and VK- Lite product versions are summarized below.

Functional Limitations in VK-Lite

The maximum number of cameras that can be registered is 4 units.

It is recommended that 8 or less video windows are displayed in the Viewer Window (a warning is displayed if 9 or more video windows are displayed).

The maximum frame rate is as follows.

Video recording 5 fps or less (JPEG)

Record now Fixed at 5 fps

The reduce frame rate under high load is fixed on.

The maximum file size can not be changed.

The supported cameras are as follows.

VB-C60, VB-C300, VB-C50i, VB-C50iR, VB-C50Fi, and VB-C50FSi

The VK-Lite Viewer cannot connect to VK-64/VK-16 Storage Server.

The VK-64/VK-16 Viewer can connect to VK-Lite Storage Server.

However, older versions of the VK-64/VK-16 Viewer cannot connect to VK-Lite Storage Server.

You cannot connect to the following cameras. VB-C10, VB-C10R, VB150 Note

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Functions that cannot be used in VK-Lite

Storage Server

Recording to NAS

MPEG-4 recording

Motion detection recording

Sensor recording

A Special day recording

Send mail on event function

Customization of event priority

Connection via HTTP proxy

VK Viewer

Auto switching function

Simultaneous monitoring of multiple storage servers

Designated schedules

Connection via HTTP proxy

Other

Windows Vista Home Premium is also supported in addition to the VK-64/VK-16 system environments ( P.23).

It is possible to upgrade VK-Lite to VK-64/VK-16.

Functions that cannot be used with the VK-Lite Viewer or VK-Lite Server are indicated by the following marking in the text.

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Specifications Comparison of VK-64/VK-16 and VK-Lite

This section explains what you need to know before using the VK-64/VK-16, and the required operating environment and considerations when designing a system.

Type Main functional limitaions VK-64/VK-16 v2.0 VK-Lite v2.0

Camera server

connection

Max. number of camera servers 64 / 16 4

Available camera servers VB-C60, VB-C300,

VB-C50 series, VB-C10/R, VB-150

VB-C60, VB-C300, VB-C50 series

Automatic camera server search

Storage Server

Recording format JPEG, MPEG-4 JPEG only Max. recording frame rate 30 fps*1 5 fps

Video recording mode

Normal Schedule recording (Continuous recording, Sensor event recording,

Motion detection recording) Special Day Schedule recording

Manual recording

Normal Schedule recording (Continuous recording)

Manual recording

Max. file size setting available 32~1024MB, 1~24 hours

Fixed 1GB/day (1024MB)

Max. retained history of recorded video 999 weeks*1 12 weeks (90 days)

Audio recording / playback Recording to NAS servers .

Other functional limitations .

Following functions are unavailable. Sending mail when an

event occurs Customizing priorities of

events Connection via an HTTP

proxy

Viewer

Live video format JPEG, MPEG-4 JPEG, MPEG-4 Max. displaying frame rate 30 fps*1 30 fps*1

Max. number of video windows on the viewer Unlimited*1 8 or less is recommended.

Two-way audio Registration of multiple storage servers*2 .

Layout Sequences*3 .

Other functional limitations . Following function is unavailable. Connection via HTTP proxy

*1 Operational limits apply depending on the number of cameras, the PC performance and hard disk capacity, and the amount of network traffic.

*2 In case of using VK-64/VK-16 with multiple storage servers, you can unify management of cameras registered to each storage server and the recorded data, if you set one master storage server. When connecting to each storage server using VK-Lite viewer, you need to switch connection one by one.

*3 Layout Sequences is a function to switch displayed viewer windows at set intervals.

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This chapter explains how to install VK-64/VK-16.

Firstly set up Camera Server. For connection in detail, refer to the manual for Camera Server

.

When you install VK-64/VK-16, icons for two applications composing VK-64/VK-16 is created on the desktop.

Setting up the Camera Servers1

Install the Storage Server and Viewer2

Before the installation, read Chapter 1 and Preparation and Precaution ( P. 48) carefully.

Note

Refer to Chapter 3 for how to use the Storage Server. Refer to Chapter 4 for how to use VK Viewer. The following icons are displayed if VK-Lite is installed.

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Start up the Installer To start installing VK-64/VK-16, insert the installation CD-ROM into the CD drive, and then the Welcome screen appears. Click Next to continue.

If the installer does not automatically launch, open the CD-ROM directory in Explorer and double-click Setup.exe. Then, installation process starts.

To start installing VK-Lite, double-click VKLiteInstall.exe in the VBTools folder on the VB-C60 Setup CD-ROM.

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The Software License Agreement screen appears. Read the agreement carefully. Click the radio button, I accept the terms in the license agreement and then click Next to continue.

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Enter your License Key(s) and click Next to install VK-64/VK-16. Your License Key is indicated on the About License Key included in the package.

* VK-Lite that comes with VB-C60 has a license for one Storage Server and one Viewer.

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Types and number of license has been determined for VK-64 and VK-16. If you want to add the Storage Server or Viewer, you need to purchase necessary software ( P. 18).

The hard disk where the software will be installed should be formatted in the NTFS ( P. 48).

Note

No License Key registration window appears for VK-Lite installation.

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Installation Procedures

Depending on your entered License Key for VK-64/VK-16, one or both of the following applications shown below:

Viewer

Storage Server

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For VK-Lite, both of the following applications are installed.

Viewer

Storage Server

When you need to install either one of the above, right-click on the application icon which you will not install, and choose This feature will not be available.

It is recommended not to change the designated installation directory. Click Change to choose another installation path if necessary, and then select the directory to install the software.

Click Next to continue. See Tip below for the Help and Space buttons.

Click Install.

The installation process begins, and a progress bar is displayed.

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Click disk and then a list of drives is shown. And also the amount of required disk space for the installation of VK-64/VK- 16/VK-Lite.Tip

You cannot change the application to be installed in this window. To change the application, you need to go back to the registration window and enter the license key again.

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When the InstallShield Wizard Completed screen is displayed, click Finish.

Installation is now completed.

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Upgrade from Version 1.0, 1.1, 1.2, 1.3 and 1.4 If you upgrade the Viewer from an older version, all the settings are taken over to the new version and video data recorded with older version can be played back with Version 2.0. It is recommended to confirm your settings after the upgrading.

For the details, see Upgrading VK-64/VK-16 ( P. 245).

If you are using VK-64/VK-16 with NAS server, you need to set up log-on settings again after upgrading VK from v1.3 or 1.4 to v2.0.

Version 2.0 of the Viewer is able to connect to versions 1.2, 1.3, and 1.4 of the Storage Server. All of the versions are able to be selected as the Master Storage Server. However, the following functions are specific to version 2.0, and cannot be used on previous versions of the Storage Server. VB-C60 registration Audio-related settings Retrieving summary information from a Storage Server

Viewer v2.0 cannot connect to the Storage Server v1.0 or v1.1. Older version of Viewer cannot connect to the Storage Server

v2.0. Version 2.0 of the Storage Server can continue to use the

video data and storage settings from previous versions. When upgrading from any versions before 1.1.2.27, you need

to set motion detection ( P. 124) again. You can check your version information from the Version information dialog box ( P. 295) of the Storage Server and the Viewer.

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Stop other applications

You should stop other applications including anti-virus program before starting installation.

Select All Programs, Accessories, and Command Prompt from the Start menu to display the command prompt. If you press the Enter key following the command shown above, a series of questions appears, then conversion starts. Reboot the PC after the process completes conversion. Any data on the hard disk is not lost by conversion.

Tip

Preparation and Precaution

Use NTFS-formatted hard disk

The hard disk where the software will be installed and video data will be stored should be formatted in the NTFS.

You can convert the current hard disk into the NTFS format using the following command at the command prompt.

convert (Name of the drive):/fs:ntfs

Example: To convert Drive C into the NTFS format:

convert c:/fs:ntfs

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Chapter 3 Storage Server

Configuration Reference

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The Storage Server can record videos and events (sensor input and motion detection) data from multiple camera servers.

This chapter explains how to set the installed Storage Server to use the storage server.

Use the Storage Server Configuration dialog to set the Storage Server.

In the Storage Server Configuration dialog, you can configure settings for disk management, event management, event notification, and user management.

Settings Tab

In the Settings tab, specify the Storage Server name, Proxy Server, and recording options.

Event Tab

You can set the Storage Server to send an e-mail to the user when an event has occurred.

In the Event tab, specify the priority for each event type.

Event Notification Tab

In the Event Notification tab, configure the settings for sending an e-mail when an event has occurred.

User Management Tab

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How to Start-Up

Double-click the Storage Server Configuration desktop icon.

Alternatively, from the Windows Start menu select: All Programs > WebView Livescope > Network Video Recorder VK Series v2.0 > Storage Server Configuration.

If the Authentication is required when starting this tool is checked ( P. 74), the Login dialog appears.

In this case, enter your user name and password, and click Login.

If User Account Control is enabled on Windows Vista, the User Account Control screen will appear.

In this case,click the Allow button.

To configure the Storage Server, you should log into Windows with the Windows Administrator privilege.

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Screen Configuration The Storage Server Configuration dialog has the following four tabs.

Settings Tab

Events Tab

Event Notification Tab

User Management Tab

Settings Tab

In the Storage Server Configuration dialog, Settings tab allows you to configure these items below.

Storage Server Name Proxy Server Recording options

Enter name for your Storage Server.

Click the title bar icon and select About Storage Server Configuration or right-click the title bar to display the About Storage Server Configuration box.

Set maximum disk space used for each device. Also, add or remove network drives.

Enter proxy address for connecting to Camera Servers.

Storage Server status indicator. Start Storage Server and Stop Storage Server start and stop the Storage Server.

Use an account other than the Local System account to log onto the Storage Server to enable connection to the network drive.

Click Apply to save changes when you modify settings from each tab.

Set Maximum retained history, Maximum file size/duration and Low Disk Space Warning Level.

VK-64/VK-16 can save video data on the network drive. Tip

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Events Tab

You can set the Storage Server to send an e-mail to the user when an event has occurred.

In the Storage Server Configuration dialog, Events tab allows you to configure the priority for types of the event.

E-mails are sent according to the priorities set in the Events tab.

Select a suitable event priority from the drop-down menu for each event type listed.

Events associated with Storage Server started/stopped, User log in, and Network drive assignment error do not appear in a Viewers Timeline ( P. 204), Live Events Log ( P. 212), or Event Search Dialog ( P. 214).

The priority of an event created by a manual recording using Record Now ( P. 208) will always be Priority 1. It cannot be changed from this dialog above.

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Event Notification Tab

In the Storage Server Configuration dialog, Event Notification tab allows you to configure the setting of the e-mail sent to the user when the event occurs.

E-mails are sent according to the priorities set in the Events tab.

Example event notification e-mail

An event of priority 3 occurred on 12/05/2006 at 15:15:17 +1000.

Parking Lot 1: Sensor on

Enable e-mail notification and select a priority. Events of that priority and above will lead to notification e- mails. Enter the e-mail subject line, for example, Immediate Action Required. Enter the address of the recipient and enter your from address.

Enter a Host Name or IP address and Port Number of mail server for outgoing mail.

Enable authentication (POP-before- SMTP) for connection and enter User Name, Password and POP Server details. If this is enabled, the Storage Server will attempt to perform a POP login before sending e-mail that may be required for some SMTP servers.

You can only register one e-mail address in the To Address field. If you want to send the e-mail to multiple addresses, use a group address.Tip

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User Management Tab

In the Storage Server Configuration dialog, User Management tab allows you to set up users and their privileges.

User Management tab allows you to configure the following privileges:

Administrator Not Administrator (Operator)

Administrator has access to the Viewer including Camera Server setup, recording schedules and Viewer setup.

Users who have Operator Status cannot configure, register and change Camera Servers, or configure and change recording schedules.

By default, a user called admin is created. The password is NVR. It is strongly recommended that this should be changed after installation.

It is necessary to set up users on all Storage Servers. A particular user should be set up to have the same password on each Storage Server.

Check to enable user to have Administrator privileges (full access to configuration functions).

Use Add to add users to this field. There is no limit to the number of users you can add.

Click Apply to save changes.

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In the Storage Server Configuration dialog, Settings tab allows you to configure the items below.

Storage Server name Proxy Server Settings for storing recorded video Start and stop of Storage Server Logon Account for Storage Server

How to Display the Settings Tab Double-click the Storage Server Configuration desktop icon.

The Storage Server Configuration dialog appears and the Settings tab is displayed.

How to set the Settings Tab

Changing the Storage Server name

Enter a new name in Storage Server Name to change the Storage Server name (You can use up to 20 characters).

It is recommended to use an easy-to-understand name if you are using multiple Storage Servers.

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Enter the Storage Server Proxy Address

If the Storage Server needs to access Camera Servers via proxy server, you may need to configure proxy settings.

* See When using a proxy server ( P. 12).

In the Storage Server Proxy f ield, t ick the Enable the following proxy server box.

Enter the Proxy server address and Port.

For more information on proxy server usage, contact your Camera Server administrator.

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Enter Recorded Video Settings

Maximum retained history - Check the Maximum retained history option and enter a value from 1 to 999 and then select Days or Weeks from the drop- down menu.

Maximum file size/duration - Check the Maximum file size/duration option, enter a value, and select MB or Hours. You can enter 32 - 1024 for MB and 1 - 24 for Hours. If you do not enter a value, 1024 MB or 24 hours is used for the Maximum file size/duration value.

Low disk space warning level - Enter a percent value.

When the remaining space falls below the specified value, the event will be displayed and a notification will be e-mailed ( P. 53, 71).

Reduce recording frame rate when disk is under high load - When disk is highly loaded, recording frame rate is temporarily reduced to prevent the recording from stopped. Refer to Chapter 6 for details. This function is available for JPEG video recording. It cannot be used for MPEG-4 video recording (VB-C60).

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Select Disk Drive Settings

Drive - Select the disk drive to configure, from the drop-down menu.

Maximum disk space used - Check the box and enter a value in Megabytes (MB) or Gigabytes (GB), for example, 50.

This establishes the maximum disk space used for all video files on the specified drive.

Add Network Drive - Add a disk drive on the network used as the network drive. The added network drive is shown on the Drive drop-down menu.

Delete Network Drive - Delete an added network drive.4

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When the free disk space has fallen below the value specified in the Low Disk Space Warning Level field, an event occurs and an event notification mail is sent. Also, if the used disk space exceeds the value specified in the Maximum disk space used field, recorded video will not be saved until the required free disk space is secured. Refer to P. 64 for the disk space management.

Note

Adding Removing a Network Drive

By adding a network drive, you can save recorded video data on a network drive such as NAS (Network Attached Storage) in addition to the internal HDD.

If you add a network drive in the Storage Server Configuration window, the drive will be added to the list of the pull-down menu of the Add/Edit Camera Server dialog ( P. 93, 100).

When using the Storage Server with the local system account, the Add Network Drive and Delete Network Drive buttons are disabled.Tip

Use recommended NAS servers with Windows Storage Server 2003 or Windows Storage Server 2003 R2.

Note

If Reduce recording frame rate when disk is under high load is checked, you will receive an event notification such as Effective Recording rate ( rate after change> %) when the recording frame rate drops. Ex. Effective Recording rate (100.0 90.0 %)

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To add a network drive

Click Add Network Drive.

The Add Network Drive dialog appears. Select a drive to add as a network drive and enter a path assigned to the drive.

You can also enter a path automatically by selecting a folder.

When selecting a folder with Browse

Click Browse, select a folder where you want to save recorded video data in the Browse for Folder dialog. Click OK to enter the path of the selected folder in the path field.

Enter the user name and password to access the network drive in the respective fields, and click OK.

Be sure to use different user name and password from the logon user name and password for the local system account.

If addition is successful, the added drive appears on the drive selection pull-down menu.

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Setting the Settings Tab

About Network Drive VK-64/VK-16 can record videos on a drive on the network. The drive type is shown at the head of the Drive drop-down menu as Internal disk: local, Network drive: network.

About Video Recording Operation If disk space is not enough to cover the specified value configured with Maximum disk space used, the retained duration of recorded video may be shorter than the specified period or the recording may be temporarily stopped. Please be sure to perform sufficient tests before starting operations.

For details about disk space management on the Storage Server, refer to Disk Space Management ( P. 64).

Windows does not allow a user who has logged in with a local system account (used for normal service management) to add a network drive. The Add network drive and Delete network drive items are disabled while you are logging into Windows with a local system account. To set the network drive, click Stop Storage Server to stop the Storage Server, and click the Logon Settings and switch to an account which is allowed to use the network drive (i.e., account with Windows Administrator and Logon As Service privileges). Refer to P.63 for the Logon As Service privilege.

You cannot use a UNC path or removable disk when adding a network drive.

If you add or delete a network drive, the Storage Server program will reboot.

Multiple Storage Servers cannot use the same network drive simultaneously.

Single network drive cannot allocate to multiple drivers. If the selected network drive cannot be accessed because the

network is disconnected, the selected drive is powered off, or you entered a wrong path, the following error message will appear.

Network path cannot be found. While the network drive is not operating (e.g., due to network

disconnection), video will not be recorded until the drive recovers.

If a storage server is booted when the storage server is unable to connect to a NAS server, video image data wont be written to or recorded data wont be read from NAS server even after the NAS server recovers. In such case, reboot the storage server.

Note

To remove a network drive Select a network drive and click OK to delete the selected drive from the Storage Server.

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Setting the Settings Tab

Start or Stop the Storage Server Program

Click Stop Storage Server to stop the Storage Server.

Click Start Storage Server to start the Storage Server.

Change the Logon Settings

If you need to log onto the Storage Server with another account when using a network drive, click Stop Storage Server. After the Storage Server stops, click Logon Settings. The Log on as dialog appears.

If you are logging onto the Storage Server with a Local System account, select Local System Account. If you are log onto the Storage Server with another account, enter the account name in Account and password in Password and confirm password.

Click OK.

Click Start Storage Server to start the Storage Server with the specified account. 4

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If you need to stop the Storage Server Program, you should inform all users connected to the storage server before you stop the storage server.Note

If you are using VK-64/VK-16 with NAS server, you need to set up log-on settings again after upgrading VK from v1.3 or v1.4 to v2.0.Note

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Message

When you have changed items affecting recording settings:

When you click Apply or End, the following message will appear.

Item affecting recording setting has been changed. To see how setting is affected, use Recording Setting Summary Display in the Recording Schedules window of the Viewer.

When you have changed the Maximum retained history setting:

When you click Apply or End, the following message will appear.

Changing the maximum retained history may delete recorded video. Are you sure to continue?

When you have added or deleted a network drive:

When you click Apply or End before restarting the storage server, the following message appears.

Drive configuration has been changed and Storage Server should be restarted. Are you sure to restart Storage Server?

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Logon As Service Privilege When you want to add the Logon As Service privilege to an existing Windows account so that you may be able to configure network drive settings, perform the following steps before configuring the logon settings.

Click Control Panel, Performance and Maintenance, Administration Tool, and Local Security Policy from the Windows Start menu. The Local Security Policy dialog appears.

Select Local Policy and User Privilege Assignment from the tree to the left.

Double-click Logon as Service from the list to the right. The Logon as Service Properties dialog oppears.

Click Add User or Group. The Select User or Group dialog oppears.

Enter the Windows account name in the Enter object name to select field. Enter or change the object name, location, and detail sett ings as required. Be sure to enter a Windows account with Administrator privileges.

Click OK. The Logon as Service Properties dialog reappears.

Click OK. The Local Security Settings dialog reappears.

Close the Local Security Settings dialog. 8

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64

Disk Space Management

Disk Space Management Level The Storage Server monitors the remaining disk space to check the current disk space manegement level and takes a measure according to the current level.

1) Low Disk Space Warning Level

2) Threshold Level

3) Limit Level

Administrator can set the Low disk space warning level 1) using the Low Disk Space Warning Level field in the Settings tab.

The Storage Server calculates the values for Threshold Level 2) and Limit Level 3) based on various conditions and settings.

Handling at Each Level The Storage Server performs the following when the disk space reaches each level.

In case of Low Disk Space Warning Level

The Storage Server generates an event when the disk space available for recording (i.e., free space from the Maximum disk space used value) has fallen down to a certain level.

If the Maximum disk space used field is not set, the entire drive capacity of the drive specified in the Drive field is considered to be the maximum disk space used.

[Maximum disk space used]

Warning Level

Event Notification Low disk : warning

Event notification allows early control by an administrator to avoid problems due to running out of disk space (for example, removing unnecessary recording schedules).Tip

The event notification e-mail is sent when the priority specified for the Low Disk Space Warning Level option in the Event tab of the Storage Server Configuration dialog is equal to or higher than the priority specified in the Event Notification tab. Refer to P. 68 and P. 70 for how to set the Events and Event Notification tabs.

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Disk Space Management

In case of Threshold Level

The Storage Server continues recording video; however, it starts deleting the video files from the oldest one, and generates an event.

In case of Limit Level

The Storage Server stops recording video when the free disk space goes down to this level, and generates an event.

When the free disk space increases above this level by deleting old video files, the Storage Server resume recording video and generates an event.

Threshold Level

Delete from the oldest file Event Notification

Low disc deletion : start

[Maximum disk space used]

Limit Level

Stop Recording [Maximum disk space used]

Delete from the oldest file Event Notification

Low disc rec. : stop

Old video files may be deleted even if these are within the Maximum retained history period. However if the oldest file is currently used in the Viewer (for example for playback of recorded video), it would not be deleted and the next oldest file will be deleted instead. Deletion will continue until the free space rises above this threshold again. Refer to Chapter 7 for saving files.

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Disk Space Management

Low Disk Space Warning Level Calculation Method The Low Disk Space Warning Level occurs when the Storage Server fulfills the condition 1) or 2) below.

1) When the Storage Server disk space used exceeds the following value:

M x (100 - A)/100

M: Value for Maximum disk space used

A: Value for Low disk space warning level

Example: In case of the value for Maximum disk space used is 100 GB and the value for Low disk space warning level is 10%, the Storage Server reaches the Low disk space warning level when the remaining free disk space becomes 10 GB or less.

2) When free disk space falls below the following value:

Disk capacity x A/100

A: Value for Low disk space warning level

Example: In case of the value for disk capacity is 80 GB and the value for Low disk space warning level is 10%, the Storage Server reaches the Low Disk Space Warning Level when the remaining free disk space becomes 8 GB or less.

Threshold Level Calculation Method The Threshold Level occurs when the Storage Server fulfills the condition 1) or 2) below.

1) When the Storage Server disk space used exceeds the following value:

a. When Maximum disk space used is set 384 MB or more,

Maximum disk space used - 96MB

b. When Maximum disk space used is set 384 MB or less,

Maximum disk space used x 3/4

2) When free disk space falls below the following value:

(Number of Camera Servers + 1) x 32MB + 96MB

If other applications are also using the same hard disk, you need to review the condition 2). Even if the Storage Server uses a small quantity of disk space, it may reach the Low Disk Space Warning Level because other applications has consumed disk space.

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Disk Space Management

Limit Level Calculation Method The Limit Level occurs when the Storage Server fulfills the condition 1) or 2) below.

1) When the Storage Server disk space used exceeds the following value:

Maximum disk space used

2) A When free disk space falls below the following value:

(Number of Camera Servers + 1) x 32MB

Calculation Example for Each Level

The following is a table of values for each level calculated based on the examples above.

Disk Drive Disk Capacity Free Disk Space Max. Disk Space Used Camera Server No.

C Drive 100GB 50GB 40GB 19 units

D Drive 200GB 200GB 200GB 19 units

Disk Drive Low Disk Warning Level Threshold Level Limit Level

C Drive 1) 40GB x (100-10) / 100=36GB 2) 100GB x 10 / 100=10GB

1) 40GB-96MB=39.904GB 2) (19+1) x 32MB+96MB=736MB

1) 40GB 2) (19+1) x 32MB=640MB

D Drive 1) 200GB x (100-10) / 100=180GB 2) 200GB x 10 / 100=20GB

1) 200GB-96MB=199.904GB 2) (19+1) x 32MB+96MB=736MB

1) 200GB 2) (19+1) x 32MB=640MB

Threshold Level can be used as a protective level to avoid achieving Limit Level. It is recommended that you take measures when Low Disk Space Warning Level event notification is generated, such as deleting unnecessary video files.

Storing video data above the Threshold Level increases load over the Storage Server and may cause recording interruption. It is strongly recommended to use the Storage Server below the Threshold Level.

Refer to Operation Guideline for Recording and Viewing ( P. 223) for detailed of operation.

If e-mail notification for each levels are set, the system can be configured to provide e-mail notifications when one of these levels is reached ( P. 70).

The requirements of Threshold Level may be achieved before the requirements of Low Disk Space Warning Level are satisfied, depending on circumstances. For example, large numbers of cameras with limited disk capacity may bring a larger value for (Numbers of camera +1) x 32 MB + 96 MB, compared with the value of Disk capacity x Low disk space warning level/100.

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Set Events Tab

Events tab in the Storage Server Configuration dialog allows you to specify event priorities.

If you have configured the event notification e-mail settings, e-mails are sent based on the priorities set in the Events tab.

How to Display the Events Tab Double-click the Storage Server Configuration desktop icon.

The Storage Server Configuration dialog appears and the Settings tab is displayed.

Click the Events tab to open it.

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Setting the Events Tab

How to Set the Events Tab

Set the Priority for the Event

Select the priority for the event from drop-down menu for each setting item.

Item Setting Recording engine started 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest

Remote trigger 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest

Recording 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest

Data file set 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest

User log in 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest

Low disk space warning 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest

Low disk space deletion 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest

Low disk space rec. suspended 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest

Camera Server Connection error 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest

Change recording frame rate 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest

Failed to map a network drive 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest

Values shown in bold are the initial setting priority.

Events associated with Recording, User log in, and Failed to map a network drive do not appear in a Viewers Timeline ( P. 204), Live Events Log ( P. 212), or Event Search Dialog ( P. 214).

To detect such a event, set the e-mail notification using the Event Notification tab ( P. 70).

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Set the Event Notification Tab

Event Notification tab in the Storage Server Configuration dialog allows you to configure.

Configure the e-mail notification settings based on the priorities set in the Events tab.

How to Display the Event Notification Tab Double-click the Storage Server Configuration desktop icon.

The Storage Server Configuration dialog appears and the Settings tab is displayed.

Click the Event Notification tab to open it.

How to Set the Event Notification Tab

Set the Event Notification Priority

Check the Send E-mail when event occurs option and select the priority level for sending e-mails from the Priority drop-down menu. Events of the setting priority and above will lead to e-mail notification .

Enter a subject in the E-mail subject l ine (e.g., Immediate Action Required), recipients address in the To Address: l ine, and senders address in the From Address: line.

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Setting the Event Notification Tab

Enter the host name or IP address of the SMTP server in SMTP Server and port number in Port.

If you wan to use POP-before- SMTP for user authentication, check the Use POP-before-SMTP option, and enter the user name used for authentication in User Name and password in Password. Also, enter the host name or IP address of the POP server in POP Server and port number in Port.

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Example event notification e-mail

An event of priority 3 occurred on 12/05/2006 at 15:15:17 +1000.

Parking Lot 1: Sensor on

You can enter each of the subject, recipients address, and senders address in up to 100 characters.

Note

Enter the host name in up to 255 characters. Note

Enter the user name in up to 100 characters. Enter the password in up to 20 characters. Enter the host name in up to 255 characters.

Note

You can only register one e-mail address in the To Address field. If you want to send the e-mail to multiple addresses, use a group address.Tip

If this function is enabled, the Storage Server will attempt to perform a POP login before sending e-mail that may be required for some SMTP servers.Tip

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Set User Management Tab

User Management tab in the Storage Server Configuration dialog allows you to set up users and their privileges.

How to Display the User Management Tab Double-click the Storage Server Configuration desktop icon.

The Storage Server Configuration dialog appears and the Settings tab is displayed.

Click the User Management tab to open it.

Administrator and Operator Status User Administrators can access to the Viewer to perform Camera Server setup, recording schedules and Viewer setup.

Operator Status Users can only access the Viewer windows ( P. 166) created by Administrator. Also, they only can access to live video and recorded video on Storage Servers they have permission to access.

Users who have Operator Status cannot configure, register and change Camera Servers, or configure and change recording schedules.

By default, a user called admin is created. Its password is NVR. It is strongly recommended to change the user name and password after installation.

It is necessary to set up user settings on all Storage Servers. A particular user, who operates multiple recording servers, should be set up to have the same password on each Storage Server.

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Set the User Management Tab

How to Set the User Management Tab

Add a User

Click Add on the User Management tab. The Add User dialog appears.

Enter the users User Name (up to 20 characters, including alphanumeric letters and underscore _).

Enter the users Password (up to 20 characters, including alphanumeric letters and underscore _). Re-enter the password you have entered in the Confirm Password field to confirm it.

Click OK. The dialog closes and the new user is displayed in the User List.

Change User to Administrator

Check the Administrator option of a user in the User List to enable the user to have the Administrator privileges. Do not check the option if you do not want to enable the user to have the Administrator privileges.

Click Apply to save changes.

Change User Password

Click to select a user in the User List to change the password.

Click Edit button below in the user list to bring up the Edit User dialog.

Enter the users New Password (up to 20 characters, including alphanumeric letters and underscore _). Re-enter the new password you have entered in the Confirm Password field.

Click OK.

The new password is saved. 4

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Setting the User Management Tab

Delete a User

Click to select a user in the User List to delete it.

Click Remove. The user is deleted.

Request User Authentication at Tool Startup

Check the Authentication is required when starting this tool i f user authentication is required when launching the tool. If this option is checked, the Login dialog appears before the Storage Server Configuration dialog appears.

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Chapter 4 Register Camera Server

and Set Recording Schedule

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Chapter Overview

76

This chapter explains how to store Camera Servers registration necessary for creating recording schedules on the Storage Server, as well as the procedure to create recoding schedules.

To store the Camera Servers registration and create recording schedules, launch the VK Viewer and use the Camera Summary window and Recording Schedules window under the Configuration and Preferences screen.

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localhost Connects to Storage Server and starts the Viewer. Select this option to use the local PC where Viewer is installed as the Master Storage Server.

How to Launch VK-64/VK-16

The connect option menu (Start-up Screen) for Storage Server is displayed. Select Master Storage Server option and click Connect.

Start-up Screen

Use IP address Connects to Storage Server and starts the Viewer by specifying its IP address. Select this option when the Storage Server and the Viewer are installed on separate PCs.

Not use Storage Server Select this option to use the Viewer only without connecting to a Storage Server.

If you want to add a Storage Server to the connect option menu, login the desired Storage Server by specifying its IP address and click Add Storage Server in the Viewer Settings window ( P. 167).

Note

If multiple Storage Servers are being used, you can setup one of them as the Master Storage Server.

If the Storage Servers v1.2, v1.3, v1.4 or v2.0 coexist in the system, either Storage Server can be specified as the Master Storage Server.

Older viewer than Viewer 2.0 cannot connect to the Storage Server v2.0.

If you want to connect to the Storage Server directly without displaying Start-up Screen, uncheck When starting Master Storage Server is selected in the Viewer Settings window ( P. 167).

Tip

Double-click the VK Viewer desktop icon.

Alternatively, from the Windows Start menu select: All Programs >

WebView Livescope > Network Video Recorder VK Series v2.0 >

VK Viewer.

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Launch by Connecting to the Localhost If you want to use the local PC for viewer as well as Master Storage Server, connect to recording server on local PC to start the Viewer.

Select localhost from the drop-down menu.

Click Connect.

Enter your User Name and Password, and click Login.3

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The default user name and password are as follows: User name: admin Password: NVR

It is strongly recommended to change the user name and password after installation.

The Viewer can be launched directly without displaying Start- up Screen and Login dialog ( P. 163).

Tip

How to Start VK-Lite Double-click on the icon VK-Lite Viewer v2.0 on the desktop.

Alternatively, from the Windows Start menu > All Programs > WebView

Livescope > Network Video Recorder VK Series v2.0 > VK Viewer 2.0.

The following procedure is the same as VK-64/VK-16.

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Launch Storage Server by Specifying the IP address If you installed the Viewer and Storage Server on separate PC, specify an IP address of Storage Server and connect Viewer to the Storage Server.

Select Use IP address from the drop-down menu.

Click Connect.

Enter the IP address or host name of the Master Storage Server in Host Name or IP, and the port number in Port.

Click Connect.

Enter your User Name and Password, and then click Login.

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The dialog for entering the IP address will also be displayed even when connection to the Storage Server failed.

Tip

If you use a proxy server, you should change the Internet option settings in the following procedure: 1. Select Start > Control Panel > Network and Internet >

Internet Option. 2. Select the Connection tab. 3. Click LAN settings.

Change the proxy server settings. If using a proxy server between a Viewer and a Storage Server,

it should not perform response buffering. The Proxy Server which is configured to perform response buffering may lead to delays in sending small amounts of data (such as events) from the Storage Server to the Viewer. You cannot use the Apache proxy server since it perform response buffering.

You cannot send or receive audio when using a proxy server.

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80

When the Viewer accesses to a Master Storage Server which has not been set up with camera server information, the entire Viewing Screen is initially blank as shown below. You should configure the Viewer using the Configuration and Preferences screen.

It is strongly recommended that only one Administrator perform configuration on each network.

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Access to the Configuration and Preferences screen To open the Configuration and Preferences screen, the following operation should be performed.

In the Menu Bar, select View Configuration

The menu bar is located at the top left of the Viewing Screen.

In the Menu Bar, select View Configuration.

The Configuration and Preferences screen appears.

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Storage and Camera Server Summary windows

Use the Storage and Camera Server Summary screen to create a location and zone, to add the Storage Server, and to add the Camera Server.

Display the Storage and Camera Server Summary Windows Launch the VK Viewer and display the Configuration and Preferences screen.

Click the Camera Summary tab. The Storage and Camera Server Summary windows appear.

The window consists of two sub-windows which are opened by their respective tabs, Storage Servers and Locations/Zones.

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When the Storage Servers tab is selected

When the Locations / Zones tab is selected

Click and drag scrollbar(s) to view any portions of the Summary Area that are not visible.

Tree area Summary Area

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Storage and Camera Server Summary windows

Click and drag divider line to the right to show full items.

Storage Servers and Locations/Zones options The following options are available via the Storage Servers tab.

Add Storage Server - Allows you to register a Storage Server with the system (up to ten Servers are recommended).

Edit - Allows you to change the address of the selected Storage Server.

Select a Storage Server from the tree in the left panel. The right panel will update with a list of Camera Servers recorded by the Storage Server you selected.

The following options are available via the Locations/Zones tab.

Add Location - Allows you to add a new location to the system.

Add Zone - Allows you to add zones to locations.

When you select a zone within a location in the left panel, a list of cameras in that zone is displayed in the right panel.

Other Functions in Both Tabs

Camera server functions are located on the right-hand panel regardless of which tab is selected.

Find Camera Servers - Allows you to initiate a network search for unlisted Camera Servers on the LAN and register it.

Add Camera Server - Allows you to add a Camera Server to the system. Edit Camera Server - Allows you to edit an existing Camera Servers settings. Remove Camera Server - Allows you to remove a Camera Server from the system.

If you are using the Viewer only, the Camera Server, Location/Zone, and Camera Type are only displayed in the Camera Server List.Note

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Location and Zone

Create a location and zone for the preparation of registering the Camera Server.

Cameras are grouped into Locations and Zones. Locations are for example, an office building, shop or school. Zones are a part of Locations, that is, a zone could be assigned to each floor in the office building and specific areas in a shop such as a cash register area.

The diagram below illustrates an example of physical Locations and Zones on a VK- 64/VK-16 network. Viewer access is performed via the Location and Zone drop-down menus.

Zones are different areas of the one Location.

Location #2

Zone 4 Zone 5

Zone 6

Location #3

Zone 7

Zone 8

Location #1 (Shopping Mall)

Zone 1

Zone 3

Once Locations and Zones are configured, Locations and Zones are selected from the Viewing Screen Camera Selection area. When you select other locations, their Zones are displayed.

Zone 2

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Location and Zone

When a Location is selected from the drop-down menu at left, all of the Zones associated with the Location will appear to the right as camera thumbnail images.

This tab containing four thumbnail images indicates that there are four cameras in the Zone.

This tab containing six thumbnail images indicates that there are six cameras in the Zone.

The Location/Zone hierarchy is independent of the grouping of cameras into Storage Servers. For example, a single Storage Server may record video from multiple Locations, and cameras from a single Location can be recorded to multiple Storage Servers.

When multiple Storage Servers are used and a Storage Server which already has registered Camera Servers is changed to the Master Storage Server, thumbnails of registered Camera Servers may not be displayed. In this case, update the thumbnails by clicking Connect on the Edit Camera Server dialog for each Camera Server on the Master Storage Server.

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Location and Zone

Step 1: Click Add Location on the Locations/Zones tab

In the Camera Summary window, select the Locations/Zones tab if it is not selected yet.

Click Add Location to bring up the Add Location dialog.

Enter the new location name (up to 20 characters), then click OK.

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Add a Location and Zone

Step 2: Click Add Location on the Locations/Zones tab

In the Camera Summary window, select the Locations/Zones tab if it is not selected yet.

Click Add Zone to bring up the Add Zone dialog.

Enter the new zone name (up to 20 characters).

Select a location from the drop-down menu in the Location field, then click OK.

The selected zone will now appear in the specif ied Location folder.

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If you want to add a Zone to another location not listed, you should first create the Location before you add the Zone.

Each Location name must be unique and each Zone name within a Location must be unique as well.

There is no limitation on the number of Zones and Locations that can be added.

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Location and Zone

Edit a Location and Zone

Double-click a location or zone. The Edit Location or Edit Zone dialog appears.

Change the settings and click OK. 2

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Delete a Location and Zone

Click a location or zone in the list to highlight it and select Delete from the Edit menu. Alternatively, click a location or zone to select it, then press the Delete key on your keyboard.

A confirmation dialog will appear. Click Yes. Click No to cancel deletion.2

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Display Storage and Camera Server Summary Windows Launch the VK Viewer and display the Storage and Camera Server Summary window.

Add Storage Server

In the Storage and Camera Server Summary, select the Storage Servers tab.

Click Add Storage Server to bring up the Add Storage Server dialog.

Enter connection settings and click OK.3

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Add Storage Server

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If you are using multiple Storage Servers, add each Storage Server as directed below. You need not perform these steps if you are using only one Storage Server and that Storage Server has already been added.

By adding the Storage Server, you can select the Camera Servers managed by each Storage Server from the Viewer screen.

You can operate VK-64 with up to 10 Storage Servers, and up to 192 Camera Servers can be operated.

Tip

If you are using the Viewer only, the Storage Servers tab is not shown and you cannot add the Storage Server.

Note

VK-64/16

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Add Storage Server

Edit Storage Server In the Storage and Camera Server Summary, select the Storage Servers tab.

A list of Storage Servers which have already been added is displayed.

Double-click the Storage Server in the list.

Alternatively, select the Storage Server and click Edit.

This will bring up the Edit Storage Server dialog.

Change the settings and click OK. 3

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To save changes, click Save Changes at the bottom right-hand corner of the Camera Summary window.

Click Discard Changes to cancel any changes you have made.

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Do not add the same Storage Server more than once. If you add a Storage Server with a different configuration

(such as one managed by another Master Storage Server), your original Locations and Zones will be invalid.

You need to change Windows settings of a storage server to be added before if you are using Windows XP SP2 or Windows Server 2003. Refer to Notes on Operating Environment ( P. 24~27).

Do not change the port number.

Note

You should change the setting of Storage Server in case of the IP address of Storage Server has been changed.

The Master Storage Server cannot be edited. Note CO

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Add Storage Server

Delete Storage Server In the Storage and Camera Server Summary, select the Storage Servers tab.

A list of Storage Servers which have already been added is displayed.

Click a Storage Server in the list to highlight it and select Delete from the Edit menu.

Alternatively, click a Storage Server to select it, then press the Delete key on your keyboard.

A confirmation dialog will appear. Click Yes.

Click No to cancel deletion.

To save changes, click Save Changes at the bottom right-hand corner of the Camera Summary window.

Click Discard Changes to cancel any changes you have made.

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If a Storage Server is deleted, all Location, Zone, thumbnail and Layout information for cameras associated with this Storage Server will be deleted as well.

The Master Storage Server cannot be edited.

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Register Camera Server

After preparing for Camera Server registration (i.e., creating a location and zone, and adding the Storage Server), you should register the Camera Server.

You should register the desired Camera Server on the Storage Server if it has not been registered yet.

Register the Camera Server (by Search) After registering the Camera Server, you can select the Camera Server from the Viewer screen.

Display the Storage and Camera Server Summary Windows

Launch the VK Viewer and display the Storage and Camera Server Summary window.

Find the Camera Server

In the Camera Summary window, click Find Camera Servers which is located above the right-hand panel.

Up to 192 Camera Servers can be operated. Up to 4 camera servers can be operated with VK-Lite.

To connect to the Camera Server managed by another Storage Server, you should first add that Storage Server ( P. 88).

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Register Camera Server

The Search Results dialog appears and a list of detected Camera Servers will be displayed.

When you initiate the Find Camera Servers function, PC searches the Viewers local subnet for all Camera Servers connected to it. Camera Servers on another subnet cannot be searched and should be added using Add Camera Servers (P. 93).

The camera names in the list are those specified by the Camera Server. Refer to the Camera Servers Users Manual for more information on setting the name (Camera Name for VB-C60, VB-C50i/ VB-C50iR, VB-C50FSi, VB-C50Fi and VB- C10/VB-C10R, Device Name for VB150, VB-C300NA or VB-C300PA for VB-C300).

Note

If you cannot find the Camera Server, click Add Camera Server to add it.

For the Camera Servers which have already been registered, Registered is displayed in the Register column. The Register columns for unregistered Camera Servers are blank.

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Register Camera Server

Add the Camera Server

In the Search Results dialog, click a Camera Server in the search results list to select it.

Click Add Camera Server.

The Add Camera Server dialog appears.

Alternatively, double-click an item to bring up the Add Camera Server dialog.

Continue settings on the Add Camera Server dialog.

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Recording schedules should be set in order to record video. Even though you click OK, video recording will not start immediately.Note

Contents of the Add Camera Server dialog will be different depending on the type of connected Camera Server.

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Register Camera Server

Connect to Camera

Enter the Host Name or IP address in Host Name or IP, then enter the port number for the Camera Server in Port. The Host Name or IP should be 255 characters or less (each label, separated by a period, must be 63 characters or less), the IP address must be 15 characters or less (each label, separated by a period, must be 3 characters or less), and the Port must be a figure within the range from 1 to 65535.

Enter the user name and password to connect to the Camera Server. Enter the user name in User Name and password in Password.

The settings are then saved to the Storage Server.

Click Connect.

Once the Viewer has connected with the Camera Server, a tab is shown next to the Add Camera Server dialog.

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You must click Connect before clicking OK to close the dialog (the OK button is disabled until you do so).

When two or more cameras are used with VB150 (when Video Input is set to Single), two through four tabs are added. The number of tabs shown for a VB150 does not indicate the physical number of cameras connected, but indicates the number of cameras which have been enabled using the VB150 Camera and Video Settings Page. Please refer to Chapter 3, P. 36 of the VB150 Users Manual for more details.

If Video Input is set to Single for VB150, the camera name displayed as the Camera Server Name is the first camera name in the servers camera name list when Use Camera is selected on the Camera and Video Settings Page. Therefore, it is recommended that the Administrator should set the first camera name to be a general name, applicable to the entire Camera Server.

If you are using a VB150 with the Settings Web page URL other than the default setting admin, a connection error occurs when you click Connect. Restore the default setting and try again.

Note

Use the user name and password configured on the Camera Server. If the user name and password are not sure, ask for the System Administrator of the Camera Server.

Storage servers and VK viewers do not support IPv6.

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Register Camera Server

Select a Storage Server

Select a Storage Server from the drop-down menu which lists pre- configured Storage Servers and enter the Host Name or IP address in Host Name or IP and Port number in Port.

The Host Name or IP must be 255 characters or less (each label, separated by a period, must be 63 characters or less) and the Port number must be a figure within the range from 1 to 65535.

If you do not want the Camera Server to record video, select Do not record from the drop-down menu of Storage Server.2

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Configure Recording Stream Usage (VB-C60)

VB-C60 has a video recording stream function that temporarily saves images in the camera memory as a function to handle packets dropped due to network interruptions, etc.

To use the recording streams, select the Use the stream for recording checkbox.

If you have a Multi-Terminal Module VB-EX50 unit plugged into a VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi and have configured the Use External Video Input, video seen in the Viewer may be taken from cameras connected to the Multi-Terminal Module. Switch the video at the Admin Viewer as required.

Tip

Recording schedules should be set in order to record video. There is a maximum number of 64 Camera Servers that can be

registered on one Storage Server with VK-64 (or 16 cameras with Network Video Recorder VK-16).

If you are using the Viewer only, the Storage Server cannot be configured.

If you have changed the Camera Servers IP address, you also need to change the host names in the Connection Settings and Storage Server Settings dialogs.

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Register Camera Server

Assign a location and zone

If multiple Cam tabs are shown to the right of the screen, select a tab for the Camera Server to edit settings.

Change the name of the Camera Server in the Camera Name field as required.

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Enter the Camera Name in up to 15 characters. Changing the Camera Name setting here does not change the

camera name of the Camera Server. Note

Configure External Device Input

To switch On or Off the external device input, check the Invert the state of the following external option.

One or more inputs may be shown depending on the type of the Camera Server. It is not necessary to change this setting if it is not required.

The recording streams can only be used for JPEG recording at 10 fps or less. They cannot be used for JPEG recording at rates higher than 10 fps or for MPEG-4 recording.

The recording streams cannot accept requests from multiple Storage Server. If recording stream requests are made to one VB-C60 from multiple clients, the second and subsequent requests return errors and connect in normal mode.

The recording stream supports network interruption due to the video-size, image quality, and frame rate.

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In the Location field, select a location for the Camera Server from the drop-down menu.

In the Zone field, select a zone for the Camera Server from the drop-down menu.

If necessary, click Add to add another Location or Zone.

The Add Location or Add Zone dialog opens.

Enter the Location Name or Zone Name and click OK.

When you add a Zone in the Add Zone dialog, you should also add it to a Location in the same dialog.

Select a location from the drop- down menu.

Refer to P. 86 for how to add locations and zones.

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Register Camera Server

Update or Set the Viewer Thumbnails

In the Preview area, click Update to recapture an image used for the thumbnail of the Viewer screen.

To change the camera angle or zoom magnification by using the mouse, click Start Control.

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Move the mouse cursor around the image. Arrows will appear and you can click and drag the cursor in that direction. The preview will change accordingly. When you move the mouse cursor to the center of the image, a zoom in or zoom out control will appear.

Hold down the mouse on + to zoom in.

Hold down the mouse on - to zoom out.

Select a pre-defined camera position (if already configured) from the Preset Angle drop-down menu.3

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Register Camera Server

Select the drive to save video data

In the Drive drop-down menu, select a hard disk drive on the Storage Server.

Network drives registered via Storage Server Configuration are also shown on the Drive drop-down menu. Refer to Select Disk Drive Settings ( P. 58) for the details.

If you are using the Viewer only, the drive cannot be configured.

Note

If you want to change the thumbnail and the preview area is blank (and the Update and Start Control buttons are disabled), click Connect (located in the Connection Settings field).Tip

When using a VB-C50FSi and VB-C50Fi, pan and tilt operation is not available.

If a fixed camera or an external camera such as VC-C50i is connected to VB-C50i, you cannot use pan, tilt, and zoom operations.

Note

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Register Camera Server

Save Settings

To save Camera Server settings, click Save Changes at the bottom right-hand corner of the Camera Summary window.

Click Discard Changes to cancel any changes you have made.

Return to the Viewer Screen

If you wish to return to the Viewer Screen, select Viewer Screen from the View menu bar.

The bottom right-hand corner of the Camera Summary window consists of two buttons, Save Changes and Discard Changes.

Close the Add Camera Server Dialog

Click OK to close the Add Camera Server dialog.

If you open the Add Camera Server dialog from the Search Results screen, you will return to the Search Results screen.

In this case, click Cancel to return to the Camera Summary window.

If you clicked Add Camera Server to open the Add Camera Server dialog, you will return to the Camera Summary window.

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Register Camera Server

Click Edit Camera Server.

The Edit Camera Server dialog appears. This dialog is identical to the Add Camera Server dialog (you can also open the dialog by double-clicking the menu).

Change the Camera Servers Settings

Change the Camera Server settings as directed in P. 91 through P. 94.

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Edit Camera Server The right-hand portion of the Camera Summary window features Edit Camera Server for Editing the Camera Server(s) on your system, regardless of which tab you have selected (Storage Servers or Locations/Zones). The same dialog as Add Camera Server ( P. 93) appears.

Start Editing Camera Server

In the Camera Server list, cl ick a Camera Server to highlight it.

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Register Camera Server

Finish Editing

Click OK when finished.

The Camera Summary window reappears.

Save Edit Contents

To save edited Camera Server settings, click Save Changes at the bottom right-hand corner of the Camera Summary window.

Click Discard Changes to cancel any modifications you have made.

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Register Camera Server

Delete Camera Server The right-hand portion of the Camera Summary window features Remove Camera Server for removing the Camera Server(s) from your system, regardless of which tab you have selected (Storage Servers or Locations/Zones).

Delete a Camera Server

In the Camera Server list, cl ick a Camera Server to highlight it.

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Click Remove Camera Server (you can also press the Delete key on your keyboard).

A confirmation dialog will appear. Click Yes.

Click No to cancel deletion.

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Register Camera Server

Reflect Deletion

To reflect Camera Server deletion, click Save Changes at the bottom right-hand corner of the Camera Summary window.

Click Discard Changes to cancel any modifications you have made.

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After you have registered the Camera Server, you can set recording schedules.

You can record videos by specifying when and what to record with recording schedule function.

When - Select from the following:

Specified day of the week (Normal Schedule)

Specific day (Special Day Schedule)

What - Select one or more from the following:

Record video throughout the specified period of time (Continuous recording)

Record video by Motion Detection during the specified time period (Motion Detection recording)

Record video by sensor during the specified time period (Sensor Event recording)

The Motion Detection recording starts recording video when a motion has been detected. Refer to Setting Motion Detection Recording ( P. 124) for details.

The Sensor Event recording starts recording video when a sensor input has occurred. Refer to Setting Sensor Event Recording ( P. 131) for details.

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Overview of Recording Schedule Setting

If you are using the Viewer only, you cannot set recording schedules.

Be sure to perform operational tests after setting schedules. Note

Use a Normal Schedule for normal recording operation. Refer to P. 109 for how to use the Normal Schedule dialog.

Example of Normal Schedule: Record video from 7:00 A.M. through 8:30 A.M. on every Wednesday and Friday.

Refer to P. 142 for how to use the Special Day Schedule dialog. Example of Special Day Schedule: Record video during the winter

holidays from December 28 through January 3.

Tip

One recording schedule can have Continuous, Motion Detection, and Sensor Event recording settings. You can record a Camera Server continuously at 1 frame per second and, for example, set recording to increase to 5 frames per second when motion occurs.

Tip

Only continuous recording is available with VK-Lite. Note

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Recording Schedule

Two types of recording schedules are available: Normal Schedule and Special Day Schedule.

For both types of schedules, you must set the recording schedule for each Camera Server in the Recording Schedules screen.

Display the Recording Schedules screen

Launch the VK Viewer and in the Menu Bar, select View Configuration.

The Configuration and Preferences screen appears.

Click the Recording Schedules tab to display the Recording Schedules screen.

Click the Normal Schedule tab to display the Normal Schedules screen. 3

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Recording Schedule

Zone representing camera areas in the LocationZone Camera schedule time bars

Day of the week

Location

Click and drag the

vertical scroll-bar

downward to view

any other zones.

Click and drag the

horizontal scroll-bar

to the right to view

other schedule days.

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Recording Schedule

Click the Special Day Schedule tab to display the Special Day Schedule screen. 4 VK-64/16

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Recording Schedule

Storage Server selector Single day schedule area (24 hours)

Zone representing camera

areas in the LocationLocation

Schedule Type selector

Day selector Click and drag the

scroll-bar(s) to view more

schedules if necessary.

The scheduling area functions the same as the Normal Recording Schedule but only covers a single day (from 00:00 hrs. to 24:00 hrs). To have a special day schedule run over a long weekend (Fri, Sat & Sun), all dates of three days must be added to the list of days to use the schedule.

When Special Day Schedules are running, Normal Schedules are disabled. If an invalid schedule exists, the following warning message will be displayed. There is a camera with no recording schedule. Are you sure to save the settings?

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Set Normal Schedule

The Normal Schedule consists of:

Storage Server list - Select the Storage Server to edit the recording schedule.

When the Recording Schedules window first appears, the first Storage Server in the list is shown with its associated schedule to the right.

Schedule Area - Set up standard day-to-day recording schedules settings.

Storage Server selector Schedule Area

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Set Normal Schedule

Create Normal Schedule

Display the Recording Schedule screen

In the Menu Bar, select View Configuration.

The Configuration and Preferences screen appears.

Click the Recording Schedules tab to display the Recording Schedules screen.

Click the Normal Schedule tab to display the Normal Schedule screen.

Change the Storage Server

If you wish to display another Storage Servers schedule, click the Storage Server menu, otherwise proceed to the next step.

The menu may list more assigned Storage Servers. If you select another Storage Server, the Schedule Area will refresh and associated schedule zones will be shown.

Create a Normal Schedule

Click and drag a time period for a camera name and release the mouse button. The Add Schedule Item Camera dialog is displayed.

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Alternatively, right-click anywhere in the Schedule Area alongside a camera name and click Add Schedule from the context menu.

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Set Normal Schedule

You can click and drag the schedule area of several cameras to bring up the Add Schedule Item - multiple cameras dialog. This allows you to easily set schedules for multiple cameras. Once created, settings for each camera can be customized later.

The shortest recording time for a schedule is 15 minutes. You cannot create overlapped schedule items within a single

Camera Sever. Note

Configuration is discussed on the following pages.

Set start and end times and the day of the week ( P. 112).

Set frame rate, enable Motion Detection and sensor event recording ( P. 113).

Move the mouse cursor in the Preview area to change the camera angle ( P. 98).

Set the preset camera angle and exposure compensation ( P. 114).

Set the external device output ( P. 117). * The number of external devices

available for setting depends on the type of the Camera Server.

Set the Night Mode, Resolution and Options ( P. 116).

The Top page of the Camera Server is displayed after Internet Explorer launches.

Control the camera via the Camera Control Panel ( P. 195).

Selec to record audio ( P. 113).

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Set the recording period

Click the hours or minutes fields to select, then click the up/down arrows or directly enter a value to change time.

Select a day of the week to record video

In the Repeat on area, check the days you wish to repeat the recording period you have set in the Times area above.

If you have defined any special day schedules, at that time the schedules will override normal schedule times for the whole day.

Times are given in 24 hours If Camera Server has been configured with Restrict Service

Time, VK-64/VK-16 will not be able to record from the Camera Server during restricted times.

The time zone used for the recording schedule will be the time of PC where the Storage Server is running.

The Storage Server will adjust for Daylight Savings if configured in the operating system.

Note

Time period could be set for overnight recording such as Start 22:00 to End 08:00.

Click All Day if you want 24 hour recording. The Start and End times will be set at 00:00 respectively.

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Set Normal Schedule

Configure Motion Detection Recording and Sensor Recording Settings

Check the On motion detection box if you want recording activated when motion is detected during this time period.

Check the On sensor event box if you want recording activated from a sensor event during this time period.

Click Settings to change the details.

Refer to P. 124 and P. 131 for details of Motion Detection and Sensor Event recordings.

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Set Continuous Recording

Click the Continuously at Max. box if you want to set continuous recording for the duration of the time period.

Select a frame rate for recorded video from the drop-down menu, or input a value from the keyboard.

You can set the frame rate from 0.1 frames per second to 30 frames per second. The default is 5 frames par seconds. The upper limit is 5 frames per second with VK-Lite.

Refer to P. 123 for details of Continuous Recording.

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Configure Audio Recording

If you want to record audio when video recording mode is set, select the Audio recording checkbox.

Audio-only recording is not available, so Audio recording should be set as an addition to video recording.

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Set Normal Schedule

Audio recording is available on camera servers that support audio transmission function (VB-C60, VB-C300, VB-C50i, VB- C50iR, VB-C50FSi). On camera servers that do not support the function, the Audio recording checkbox is disabled.

Audio recording is enabled when video recording mode is on. It is not possible to setup schedules that only record audio without recording video.

When the resolution (P.117) is set to JPEG, recorded video and the audio are synchronized. However, the synchronization is not guaranteed.

Live video and audio are not synchronized. Audio is recorded at 8 KB/s. The communication volume is 64

kbps. After Audio recording is enabled, related indications are

changed to show that, such as "Record + Sensor (Audio)", in the Configuration and Preferences screen > Camera Summery tub (P.82), and the Configuration and Preferences screen > the Recording Schedules tub (P.105).

The timeline on the Viewer screen (P.204) does not show whether audio recording is enabled or not.

Audio recording via a proxy server is not supported.

Note

Set the Preset Camera Angle and Exposure Compensation

In the Preview field a live preview is given of the selected camera view when connected.

Select a Preset camera position from the drop-down menu of available camera angles, to retain a live preview from that angle.

Alternatively, move your mouse pointer in the Preview area to display controls and clicking to pan, tilt and zoom ( P. 98).

Check Preset Tour to move among multiple preset positions sequentially (VB-C60, VB-C300, VB-C50i/VB-C50iR only). Click Settings to specify the order to switch among presets.

Refer to P. 138 for how to set the Preset Tour.

Select On or Off from the Exposure Compensation drop-down menu (You can set the exposure compensation to High, Medium, Low or Off for VB-C300, VB- C50i/VB-C50iR, VB-C50FSi and VB-C50Fi. On VB-C60, the options include: 0, +1, +2, +3, -3, -2, -1).

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Set Normal Schedule

Camera angle can be changed by moving your mouse pointer in the Preview area to display controls. By clicking, pan, tilt and zoom function can be controlled ( P. 98).

After the camera server control finishes, the Preset is set to Custom, and the current setting values of exposure compensation and the camera server position are used for recording.

If you select Not Specified for preset, Storage Server records video the Camera Server currently displays. However if camera angle is changed from the Viewer, the video will be recorded at the changed position of the Camera Server.

In the following cases, the Storage Server records whatever the Camera Server currently displays; - Multiple number of cameras are connected to VB150 with the

Video Input set to Single. - VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi with an external

camera connected and have configured the Use External Video Input.

During initializing the camera head position of VB-C50i/VB- C50iR, VB-C300 or VB-C60, the camera head moves to face front, and then moves back to the current position. Please note that video will be recorded in the meantime cotinuously.

The On Motion Detection, Exposure compensation, and additional options are not available, if you use the Preset Tour function.

If you use the Camera Control Panel to do the pan, tilt, or zoom operation, the value in the Preset drop-down menu will changed to Custom.

Preset used for the Preset Tour are created on the Camera Server. Please refer to the Camera Server Users Manual for details on making camera presets.

Although the VB-C300 does not allow Preset Tour on the Camera Server, the Preset Tour is available via this setting.

If Continuous is set, Exposure Compensation is not available. If Exposure is set, the Exposure Compensation option is set to

Not Specified. With VB-C60, when the optical zoom exceeds the threshold

and shifted to digital zoom, Custom in the Preset pull-down menu is not available. Even if you click OK in the Add/Edit Schedule Item dialog or the Sensor Event Settings dialog, an error message will appear and the settings will not be applied.

Note

Select Not Specified accepts the current exposure settings configured by the Camera Server.

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116

Select a resolution for recording from the drop-down menu. You can select from JPEG Small, JPEG Medium, JPEG Large, MPEG-4 or Not specified.

If you select Not specified, the Storage Server does not attempt to change the setting, rather it accepts whatever Night Mode setting and resolution the Camera Server offers.

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MPEG-4 can be selected for VB-C60. Note

In the Night Mode, set to Enable. After the schedule expires, the Night Mode will be disabled.

In the Auto mode, the mode automatically switches according to the brightness.

Tip

If you select Enabled, the Night Mode status will be back to Disabled after the configured recording schedule finishes.

A higher resolution results in larger disk usage. Make sure you have enough disk space.

If you set Night Mode to Auto, please make sure that Exposure mode is set to Auto on the Camera Control Panel.

You can select from Not Specified, Disable, Enable, and Auto (for VB-C300 and VB-C60 only) for VB-C60, VB-C300, VB-C50i series, and VB150.

Video turns to monochrome in the Night Mode. If you specify Auto, you cannot control the Night Mode using

the Camera Control Panel. You cannot use the built-in infrared lamp if you are using the

optional dome housing.

Note

Set the Night Mode and Resolution (VB-C60, VB-C300, VB- C50i/VB-C50iR, VB-C50FSi, VB-C50Fi and VB150)

Select the Night Mode from the drop-down menu. You can select from Not specified, Disabled, Enable, and Auto.

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The actual image size in relation to the specified resolution size is as follows.

Tip

JPEG Small

JPEG Medium

JPEG Large

MPEG-4

Not specified

160 x 120

320 x 240

640 x 240 (VB150 only) 640 x 480

the size specified in the setting page (VB-C60 only)

the size that has been specified in the setting page at the time of starting recording (VB-C60 only)

the size specified in the setting page

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Set Normal Schedule

Set External Device Output

Click External Outputs Setting to control any external devices that may be connected to your Camera Server.

Click Setup to change the details of external outputs. If you do not change the settings, the defaults will be used.2

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Set Additional Options

To enable the Exposure, White Balance, Smart Shade Control (SSC), and/or Focus on the Camera Control Panel, check the each check box.

The additonal option is available with VB-C60/VB-C300. Other models cannot use these options. S Shade Ctl. only available with the VB-C60.

If the Exposure box is checked, the Exposure Compensation option will be disabled.

If Preset Tour is enabled, you cannot use additional options. The additional option settings will be return to the original

settings if the Camera Server settings are changed during schedule execution.

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Set Normal Schedule

Save Schedules

To save the Normal Schedule, click Save Schedule at the bottom right-hand corner of the Normal Schedule window.

Click Discard Changes to cancel any modifications you have made.

If you wish to return to the Viewer, select Viewer Screen from the View menu bar. 2

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Camera Servers have feature to record videos on memory of the camera with sensor input or schedule. If settings are enabled on the Camera Server, they take precedence over any settings made in VK-64/VK-16. This may cause some confusion if your VK- 64/VK-16 recording schedules fail to record with the correct camera preset. You should disable such Camera Server features if you wish VK-64/VK-16 settings to take precedence.

Note

Finish Setting

Click OK to save the new settings and close the dialog.

Click Cancel to discard the new settings.

When you click OK, the Preset and Exposure Compensation settings are effective on Video Windows in the Viewer. Control the camera as required by clicking Camera Control.

For VB-C300, only one target external device can be configured on the External Outputs Settings dialog.

Tip

If Setup is clicked, click the drop-down menu for the target external device and set External Outputs to On or Not specified on the External Outputs Setting dialog.

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Change Camera Server Settings

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Click Set-up in the Add/Edit Schedule Item dialog, and then Camera Server's top page appears after Internet Explorer launches (VB-C60).

Click Setting Page to display the Setting Page to change Camera Server settings.

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Change Camera Server Settings

Items related to recording schedule setting are as follows. Refer to the Camera Server's manual for details.

User Name and Password

Set the user name and password for the Camera Server. You cannot set them with VK-64/VK-16.

Motion detection recording

If the Camera Server is VB-C60, VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi, or VB150, you can configure the Motion Detection settings on the Camera Server.

To configure the Motion Detection settings on VB-C50i/VB-C50iR, VB-C50FSi, VB- C50Fi, or VB150, use the VB Administration Tools supplied with the Camera Server.

For VB150 (Video Input should be set to Single), the Motion Detection settings are configured using the VK-64/VK-16 Motion Detection Settings dialog ( P. 125).

The Motion Detection function is not suitable for conditions where high reliability is required. It is not recommend using this function in situations where high reliability is required, such as for monitoring purposes. Canon accepts no liability whatsoever for faults, etc. resulting from the use of the Motion Detection.

Image/Video Quality

You can set the image/video quality. The Motion Detection settings may be affected by the video quality setting of the Camera Server. When changing the video quality on the Camera Server, be sure to check the settings for Motion Detection.

Camera Name

Set the name of the camera displayed in the Camera Server list. You cannot set them with VK-64/VK-16.

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Change Camera Server Settings

Preset

Presets should be set on the Camera Server in advance. You cannot set them with VK-64/VK-16.

If the recording settings using a preset are used on the Camera Server, the preset position will override camera positions set by VK-64/VK-16, including those in recording schedules and Camera Server position. The camera control will be lost when starting to control the camera at the Camera Server.

If predefined presets are not shown in the Preset drop-down menu even though they have been defined on the Camera Server, click Camera Control to display the Camera Control Panel, obtain camera control, then configure the settings again.

Restrict Service Time

If a Camera Server has been configured with Restrict Service Time enabled, VK-64/VK-16 will be able to record from the Camera Server during restricted times.

External Device

Specify the name of the external device, such as sensor name. You cannot configure it with VK-64/VK-16.

If the external device is not set on the Camera Server, VK-64/VK-16 cannot configure it.

Sensor Input, Recording to Camera Memory

Camera Servers have certain features to capture image into its memory based on sensor input or schedule. If settings are enabled on the Camera Server, those settings take precedence.CO

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Batch-Setting Schedules

When you set schedule, you can set multiple schedules at one time.

Create Multiple Camera Schedules

You can click and drag schedule area covering several cameras to bring up the Add Schedule Item - multiple cameras dialog. This allows you to easily set recording schedules for multiple cameras. Once created, settings for each camera can be customized.

Example : Drag over the Schedule area covering three Camera Servers to set the same schedule for the three Camera Servers.

Change or Move Multiple Camera Server Schedules

While holding down the Ctrl key, click on individual schedule items to select them, and then drag the mouse to change or move multiple recording schedules.

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Set Continuous Recording

You can set Continuous Recording with the frame rate of 0.1 to 30 frames per second when creating a Normal Schedule or Special Day Schedule (The upper limit is 5 fps with VK-Lite).

Specify the number of still images to record every second from the fps drop-down menu.

Higher fps value generates smooth video, however, the load on the Storage Server or network goes higher. Video data quantity also increases to consume hard disk space.

To configure the Camera Server for recording:

Set Recording Mode

Check the Continuously at Max. check box if you want to set continuous recording for the time period.

Select a frame rate for recorded video from the drop-down menu, or input a value from the keyboard.

You can set the frame rate from 0.1 to 30 frames per second. The default setting is 5 seconds.

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When the load on Storage Server CPU and hard disk is higher, recording at the specified frame rate may not be available, or the video recording may be interrupted.

Higher frame rates for result in larger disk usage. Please ensure that you have enough disk space.

The specified frame rate is the frame rate that the Storage Server will attempt to record, however may not be the actual frame rate used for recording video. Factors such as the number of Viewers, load on the Camera Server and the Storage Server, and network traffic may reduce the actual frame rate recorded. Also, the maximum frame rate for a VB- C10 configured with a resolution of 640 x 480 is 10 frames per second, and for a VB150 with 4 cameras is 2 to 3 frames per second.

While the resolution is set to MEPG-4, the frame rate drop- down menu is gray out. However, the video is recorded at the frame rate specified in the VB-C60 setting page at that point.

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Set Motion Detection Recording

Set Motion Detection Recording Settings The Motion Detection recording starts when a motion has been detected.

Configure the Motion Detection recording settings in the Motion Detection Settings window which appears when you click Settings.

Some items in the Motion Detection Settings window overlap with the items in the Add/Edit Schedule Item dialog. In Motion Detection recording, the settings in the Motion Detection Settings window take precedence. Preset and Exposure Compensation settings in the Add/Edit Schedule dialog are applied to the Motion Detection recording.

The Motion Detection function is not suitable for conditions where high reliability is required. It is not recommend using this function in situations where high reliability is required, such as for monitoring purposes. Canon accepts no liability whatsoever for faults, etc. resulting from the use of the Motion Detection.

Motion detection is performed by the Storage Server or Camera Server (whichever selected in the Motion Detection Settings window). If the Camera Server executes motion detection, motion detection is not available while the Camera Server is performing the pan, tilt, or zoom operation (motion detection by the Storage Server is available during these operations).

If the recording schedule expires during Motion Detection recording, the Motion Detection recording also terminates.

Note

Edit Motion Detection Recording Settings You can specify the detection area and the amount of sensitivity for Motion Detection Recording. The area for detection can also be modified which is ideal, for example, if the field of view has two entrances and you wish to monitor motion for one entrance.

VK-64/16

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Set Motion Detection Recording

Step 1: Click Settings next to On Motion Detection

The Motion Detection Settings dialog appears (The dialog for VB- C60 is shown below).

Click and drag a control point to re-size the active region.

Set a priority for events triggered by motion.

Allow to divide the detection area into 4 and to set for recording for each divided detection area.

Select sensitivity options.

Select frame rate and pre/post event duration for recording triggered by motion.

Motion detection level indicator will increase during activity.

Click to activate Motion Detection on the Camera Server for VB-C60, VB-C50i/VB- C50iR, VB-C50FSi and VB-C50Fi.

Activate external device output.

Detail settings are available for the sensitivity, area ratio, and duration.

This dialog box is only valid when connected to VB-C60, Detect Motion Using is set to Camera Server and Part detective region is checked. On VB-C60, recording settings can be configured separately on each of the four detection regions (tabs). If Detect Motion Using is set to Storage Server, or you are connected to a different camera, or Part detective region is not checked, the video recording settings apply to the entire region.

If the Sensor Event recording is also enabled and motion detection and sensor input occur simultaneously, the Sensor Event recording takes precedence. Refer to Priorities of Motion Detection and Sensor Event Recording (P. 137) for details.

You cannot use the Preset Tour and the Motion Detection recording together.

Note

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Set Motion Detection Recording

Step 2: Set Motion Detection Options

Set the following options on the Motion Detection Settings dialog.

In the Detect Motion Using menu, select one of the following:

Storage Server Obtains video from the Camera Server and detects motion with the Storage Server.

Camera Server Uses the Motion Detection function of the Camera Server to detect motion (This menu is only active for VB150 servers with the Video Input set to Single or VB-C60, VB-C50i/VB-C50iR, VB-C50FSi, VB- C50Fi).

In the Analysis Frame Rate menu, select from 0.1 to 30 frames per second.

If you select the Camera Sever to detect motion, Settings becomes available. Settings is now enabled. Click to launch your VB Admin Motion Detection Setting Tool. Install the VB Admin Tools that is bundled with the VB-C60, VB-C50i/VB-C50iR, VB-C50FSi, and VB- C50Fi in advance. Refer to the Camera Servers Users Manual for how to configure the motion detection settings.

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To use the Motion Detection function of the VB-C50i/VB-C50iR, VB-C50FSi and VB-C50Fi, it is necessary to configure schedules from the VB Admin Schedule Setting Tool.

Setting motion detection at the Storage Server causes high CPU load. It is strongly recommended to set motion detection at the Camera Server whenever it has the motion detection function.

Detect Motion Using cannot be set to Storage Server when the resolution is set to MPEG-4.

Note

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Set Motion Detection Recording

The Motion Detection Options field also allows you to set the sensitivity for Motion Detection within the Active Region. Sensitivity and Area Ratio are set by using the two sliding bars.

Motion detection status can be confirmed by the Detection Indicator during operation.

Detection Indicator Colors Motion is displayed in the Detection Indicator as a green color bar and will remain green if the level of motion is below the configured Sensitivity and within a defined Area Ratio. If motion reaches the set Sensitivity and Area Ratio, the color bar changes to yellow and if the detected motion remains at the yellow level for the specified duration period, a red color bar is displayed and an event is triggered. The behavior of the Detection Indicator is described as follows.

Green color bar - Changed area is less than the specified Area Ratio, i.e., activity remains at the left of the Area Ratio marker.

Area Ratio marker.

Area Ratio slide bar.

Area Ratio marker.

Step 3: Set the active region for recording

In the Active Region field, adjust the region where motion detection is triggered. By default, the Active Region is the full area. In addition you cannot use pan, tilt, and zoom operations in this window.

Click one of the corner or edge handles and hold down the mouse button.

Drag the handle to change the motion- trigger boundary (dotted frame).2

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Set Motion Detection Recording

Area Ratio marker.

Yellow color bar - Changed area is equal to or greater than the specified Area Ratio (activity peaks on or to the right of the Area Ratio Marker) but the required cotinuance of motion has not met the specified duration in order to trigger an event.

Red color bar - The amount of change that meets the defined detection conditions and motion is detected, triggering an event, i.e., the required amount of motion has been detected for the specified duration.

Area Ratio marker.

Area Ratio marker.

The sensitivity can be set to Low - Med or Med - High. To set, check the Detail Settings checkbox and click the Settings button. When the Detail Settings dialog box is displayed, click Low - Med to set the sensitivity in the range of 1 to 128, or Med - High to set in the range of 129 to 256.

Tip

Although the duration for recognizing motion is fixed at 0.2 seconds, this can also be changed if neccesary. To change this setting, select the Detail Settings checkbox and click the Settings button. The Detail Settings dialog box is displayed, and the value can be change in the range of 0.0 to 5.0 seconds.

Tip

Set the Sensitivity

Sensitivity is the degree of change which is detected as motion.

Drag the slide bar to adjust Sensitivity to the required value. Can be specified in increments of 10 from 1 to 250.

Set the Area Ratio

Area Ratio is the degree of change of area (ratio against the defined detection area) detected as motion.

Click and drag the Area Ratio slide bar to any posit ion from 0% to 100%. This establishes the proportion of image inside the Active Region (dotted frame) allowed before motion is detected.

When you drag the slide bar, the black vertical line in the Detection Indicator will move to reflect the change in specified Area Ratio.

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Step 4: Set the Detection Regions (VB-C60)

If you want to partition the detection region for notifications, check area the Notice events with the area name when motions are detected checkbox.

Check the Record on this settings checkbox on the recording settings tab.

Step 5: Set the event priority status

In the Priority field, select the priority for the event to be generated for this motion from a menu of five options, ranging from 1. Highest to 5. Lowest. Priorities are color-coded in the

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Set Motion Detection Recording

Step 6: Set frame rate and pre and post event recording duration

Max. Frame Rate - select a maximum frame rate for recorded video from the drop-down menu. Choose from 0.1 frames per second to 30 frames per second (5 is the default).

1

This operation is not necessary if you want configure the recording settings over the entire region without partitioning the detection regions.Tip

When the same priority level is set to multiple detection areas, the schedule is executed in the order of Area 1, 2, 3 and 4.

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Set Motion Detection Recording

Click OK to save the new settings and close the dialog.

Click Cancel to discard the new settings.

Refer to the Chapter 6 for optimizing the Motion Detection operation.

Tip

Even though the before event and after event fields are set to 0 seconds, video will still be recorded while motion is detected.

Note

Step 7: Set the External Outputs

Click the drop-down menu for the target external device and set On or Not specified.

Available external outputs depend on the Camera Server. Note

Record after event - enter a number of seconds for the amount of recording time after the event occurs (up to 999 seconds).3

If Continuous is also set, Record for before event is not available.

If Record for before event is set, it will take approximately 10 seconds after event occurrence until its display in the viewer.

If the resolution is set to MPEG-4, the frame rate set in the VB- C60 becomes enabled.

Note

Record before event - enter a number of seconds for the amount of recording time before the event occurs (up to 30 seconds).2

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Set Sensor Event Recording

Set Sensor Event Recording Settings The Sensor Event recording starts when a sensor input has occurred.

Configure the Sensor Event recording settings in the Sensor Event Settings window which appears when you click Settings.

Some items in the Sensor Event Settings window overlap with the items in the Add/Edit Schedule Item dialog. When the Sensor Event recording is executed, the settings in the Sensor Event Settings window take precedence.

If using a VB150 with multiple cameras and Video Input is also specified, you can configure different Sensor Event recording settings for each camera (or you can specify Do not record).Tip

If the recording schedule expires during Sensor Event recording, the Sensor Event recording also terminates.

Note

VK-64/16

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Edit Sensor Event Recording Settings You can specify recording settings based on the occurrence of a sensor event. A number of tabs in the Sensor Event Settings dialog are shown to reflect the number of sensors on each camera. You can modify the recording settings for each sensor.

Step 1: Next to On sensor event, click Settings

The Sensor Event Settings dialog appears.

Set Sensor Event Recording

Click a tab to modify that sensors settings. The sensor name displayed is the name set by the Camera Server.

The Top page of the Camera Server is displayed after Internet Explorer launches.

Set whether or not to use additional options (Exposure, White Balance, Shade Control, and Focus).

Night Mode is available for VB-C60, VB-C300, VB-C50i/VB-C50iR, VB-C50FSi and VB- C50Fi Camera Servers or VC-C50i/VC-C50iR cameras connected to Camera Server VB150s. Click Night mode and select Disabled, Enabled, IR light off or Enabled, IR light on from the sub- menu.

You can set External Outputs to On or Not specified when a sensor event occurs.

Control the camera via the Camera Control Panel. Refer to the Viewer Manual for the information about the Camera Control Panel.

Frequent sensor events result in high CPU load on the Storage Server. If you have 10 or more sensor events per minute continuously, it is recommended that you should set continuous recording.

If setting Night Mode on VB-C50iR, IR cut filter will be inactive. It will not turn on the built-in IR light. To turn on the IR light, perform the operation from the Video Window menu.

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Set Sensor Event Recording

Step 2: Enable recording and set an event priority

Check Record on this sensor to enable recording when a sensor is triggered.

In the Priority field, select the priority for the event to be generated for this motion from 5 options, ranging from 1. Highest to 5. Lowest. Priorities are color- coded as events in the Timeline in the Viewing Screen.

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Step 3: Specify a camera angle when the sensor is triggered

In Camera Angle, select a preset camera angle from the Preset drop-down menu. When the sensor is triggered, the camera will be moved to this position. If you select Not specified, the camera will not be moved. The camera angle can also be changed by moving your mouse pointer in the Preview area to display controls and clicking to pan, tilt and zoom ( P. 98). After the camera has been controlled, the Preset will be set to Custom.

Click the Exposure Compensation drop-down menu and select On to compensate for camera views with strong backlighting. The setting will be used when the sensor is triggered. This is useful, for example, if a camera angle would change from an indoor view to an outdoor view when the sensor is triggered.

Tip

If you set the viewing angle to the preset position of VB-C300 in the digital zoom region, the actual angle may be misaligned from the set angle.

Camera Servers have functions to record video on memory of the camera by the sensor input or schedule. If the settings are enabled on the Camera Server, they take precedence.

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Set Sensor Event Recording

Step 4: Set the Night Mode (VB-C60, VB-C300, VB-C50i/VB-C50iR, VB-C50FSi, and VB-C50Fi)

Select the Night Mode from the drop- down menu. You can select from Disabled, Enabled, or Not specified.

Step 5: Set Additional Options (VB-C60, VB-C300)

To use the Exposure, White Balance, Shade Control, and/or Focus settings on the Camera Control Panel, check the corresponding check box.

Step 6: Set frame rate and pre and post event recording duration

In the Record Video At field:

Max. Frame Rate - select a maximum frame rate for recorded video from the drop-down menu, or enter a value from the keyboard. Choose from 0.1 to 30 frames per second (5 is the default).

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The additional options are available with VB-C60 and VB-C300 only. S. Shade Control only has an effect on VB-C60.

If Exposure is set, the Exposure Compensation option is set to Not Specified.

Note

If you set the Preset option in the Sensor Event Settings window, the pre-event recording position may be different from the specified position because the Camera Server moves when a sensor input occurs. Also, if you specify the post-event recording time to 0, and the sensor input occurs for a short period of time, recording may terminate before the Camera Server reaches the preset position.

If you are using a normal close type sensor, you need to set the presets with the Camera Server recording screen. Refer to Configure External Device Input ( P. 96) for the details.

Tip

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Set Sensor Event Recording

If the before and after event fields are set to 0 seconds, video will still be recorded while the sensor is activated.

Longer pre-event recording will increase memory usage. Longer pre-event recording with insufficient memory may greatly reduce performance when the disk-based virtual memory runs short.

Note

The frame rate specified is the frame rate that the Storage Server will attempt to record, and may not be the actual frame rate used for recording video. Factors such as the number of Viewers, the number of Camera Servers used, network traffic and load on the Camera Server and the Storage Server may reduce the actual frame rate recorded.

While the resolution is set to MEPG-4, the frame rate drop- down menu is gray out. However, the video is recorded at the frame rate specified in the VB-C60 setting page at that point.

Note

Record for before event - enter a number of seconds for the amount of recording time before the event occurs (up to a maximum of 30 seconds).

Record for after event - enter a number of seconds for the amount of recording time after the event has transpired (up to a maximum of 999 seconds).

Click OK to save the new settings and close the dialog.

Click Cancel to discard the new settings.

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If Continuous Recording is also set, Record for before event is not available.

If Record for before event is set, it will take approximately 10 seconds after event occurrence until its display in the viewer.

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Set Sensor Event Recording

If Setup is clicked, click the drop- down menu for the target external device and set External Outputs to On or Not specified on the Control External Devices dialog.

3

Step 7: Set the External Outputs

Click External Outputs Setting to control any external devices that may be connected to your Camera Server.

Click Setup to change the details of external outputs. Otherwise the default settings will be applied.2

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Available external outputs depend on the Camera Server. Note CO

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Priorities of Motion Detection and Sensor Event Recordings

You can specify events priorities for the Motion Detection and Sensor Event recordings, and if the events occur simultaneously, the recording with the higher priority is performed first.

When using the Motion Detection and Sensor Event recordings together and motion detection and sensor input occur simultaneously, the Sensor Event recording takes precedence.

If two events with the same priority occur, the earlier event takes precedence. When the earlier event terminates and the later event still remains, the later event will be handled.

Set Sensor Event Recording

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Set Preset Tour

Use the Preset Tour function to move among multiple preset positions sequentially.

In the Add/Edit Schedule Item dialog, there are two options available for setting the Preset Tour function. Procedure to set the Preset Tour function in as follows.

Set Preset Tour

Add a Preset

Check the Preset Tour box and click Settings.

The Preset Tour Settings dialog appears.

Click Add.

The Preset Tour (Add) dialog appears.

Select a preset to add from the Preset drop-down menu.

For the selected preset, configure the Speed (PT), Speed (Z), and Pause (sec) settings.4

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When Preset Tour and MPEG-4 are used together, the video data size becomes very large.

The durability of camera Pan/Tilt mechanism may be affected depending on the Preset Tour setting ( P. 141).

In the Preset Tour, the camera position returns to the first preset after the last preset.

When the Preset Tour is used, the Motion Detection recording, Exposure compensation, and additional options are not available.

Presets used for Preset Tour are created on the Camera Server. Please refer to the Camera Servers Users Manual for details on creating camera presets.

Preset Tour can be used with VB-C60, VB-C300, VB-C50i, and VB-C50iR only.

Note

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Set Preset Tour

Check the settings and click OK.

This returns to the Preset Tour Settings dialog.

Test the Preset Tour

Check the Preset Tour box and click Settings.

The Preset Tour Settings dialog appears.

Click Start Test.

After clicking Start Test, the Preset Tour is executed once and you can confirm the operation.

Change the Preset Settings

Check the Preset Tour box and click Settings.

The Preset Tour Settings dialog appears.

Select a preset to change from the list and click Edit.

The Preset Tour (Edit) dialog appears.

For the selected preset, change the Speed (PT), Speed (Z), or Pause (sec) settings.

Check the settings and click OK.

This returns to the Preset Tour Settings dialog. 4

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5

For VB-C300 and VB-C60, you can return the focus to the default setting by checking the Focus is returned to default when the camera is operated. option.Tip

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Set Preset Tour

Change the Preset Order

Check the Preset Tour box and click Settings.

The Preset Tour Settings dialog appears.

Select a preset to change the order from the list, and click Move Up or Move Down.

Delete a Preset

Check the Preset Tour box and click Settings.

The Preset Tour Settings dialog appears.

Select a preset to delete from the list and click Remove.

Click OK.

This returns to the Preset Tour Settings dialog. 3

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Set Preset Tour

If the following warning appears, change the settings according to the tables below.

Warning example

* The tour time depends on the settings.

Click Cancel to return to the setting screen. Click OK to save the current settings. (If you are using the Preset Setting Tool, click Save on the setting page of the tool)

Endurance of VB-C50i and VB-C300's pan/tilt mechanisms are approximately 100,000 round trips at the full range. The total tour time depends on the combination of the movement rate, movement range, and still time. Refer to the following tables.

Total tour time for 100,000 round trips in the pan direction (estimated).

Example: If the movement rate (PT) is 1, still time is 30 seconds, and movement range (angle) in the pan direction is 50 degrees, it takes approximately 9,444 hours for 100,000 round trips in the pan direction.

Endurance of VB-C60's pan/tilt mechanism is approximately 300,000 round trips at the full range.

Total tour time for 300,000 round trips in the pan direction (estimated). Movement rate (PT) is 1. Movement rate (PT) is 2.

Note

Movement rate (PT) is 1.

Still time Movement range in the pan direction (angle)

0

10

20

30

50

3872

5666

7555

9444

100

3825

4722

5666

6611

150

3809

4407

5037

5666

(Unit: Time)

(sec.)

0

10

20

30

50

1983

3777

5666

7555

100

1936

2833

3777

4722

150

1920

2518

3148

3777

Movement rate (PT) is 2.

Still time Movement range in the pan direction (angle)

(Unit: Time)

(sec.)

Still time Movement range in the pan direction (angle)(sec.)

50 100 150

0 11616 11475 11427

10 17000 14166 13222

20 22666 17000 15111

30 28333 19833 17000

(Unit: Time)

Still time Movement range in the pan direction (angle)(sec.)

50 100 150

0 5950 5808 5761

10 11333 8500 7555

20 17000 11333 9444

30 22666 14166 11333

(Unit: Time)

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Set a Special Day Schedule

Special Day Recording Special Day Schedule window is used for configuring particular days such as public holidays. When Special Day Schedules are set, Normal Schedules that conflict with Special Day Schedules are disabled.

In Configuration and Preferences Screen, click Recording Schedules tab and ensure Special Day Schedule is selected. Special Day Schedule consists of:

Storage Server - Select Storage Server from the list to add/edit schedules for that server. Associated Locations and Zones are displayed in the Schedule Area.

Schedule Type - Allows you to select a schedule type. These are user-defined schedules such as Public Holidays and Long Weekends.

Days list - Allows you to choose a day to use this schedule.

Schedule Area - Covers a single day, 24 hours. Overrides a Normal day schedule.

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Set a Special Day Schedule

Enter name in the Schedule Name area, for example Company Holidays.

Click OK.

The schedule type is added and the dialog closes.

The new name will appear in the Schedule Type list.

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Add, Edit and Delete a Schedule Type Add Schedule Type dialog allows you to create a name for a new schedule type, for example, a public holiday. You should create a schedule type first before you can associate days with it. There is no limit to the number of schedule type that can be added.

To launch the dialog and add a Special Day Schedule.

Add Schedule Type

Click Add.

The Add Schedule Type dialog appears. 1

The scheduling area functions are the same as the Normal Recording Schedule but only covers a single day (from 00:00 hrs. to 24:00 hrs). To have a special day schedule run over a long weekend (Fri, Sat & Sun), all dates of three days should be added to the list of days to use the schedule.

When Special Day Schedules are running, Normal Schedules are disabled. If an invalid schedule exists, the following warning message will be displayed. There is a camera with no recording schedule. Are you sure to save the settings?

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Set a Special Day Schedule

Delete a Schedule Type

In the Special Day Schedule window, click a schedule type in the Schedule Type list to select it.

Click Delete.

The schedule type is deleted. 2

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Edit a Schedule Type

In the Special Day Schedule window, click a schedule type in the Schedule Type list to select it.

Click Edit.

This will bring up the Edit Schedule Type dialog.

Enter a new name. For example, you may wish to change the name Company Holidays to Company Special Days.

Click OK.

The new settings are saved and the dialog closes.

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If you delete a schedule type where there are dates associated with that schedule, a warning will appear. Delete the associated dates before deleting the schedule type.Note

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Set a Special Day Schedule

Add and Delete a Day Select Date calendar allows you to select a day that can be used for the schedule type.

To add a day, operate as follows:

Add a Day

In the Special Day Schedule window, click a schedule type in the Schedule Type list, for example, Company Holidays (created on P. 142) and then in the Days list click Add.

This will bring up the Select Date calendar (see below).

Click to select a day in the calendar, then click OK.

Click Add again to add another day to the same schedule type if you wish.

Added days are shown in the Days list (see example on next page).

Other calendar selection methods are shown on the next page.

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Click to scroll back

through the months. Click to scroll forward

through the months.

Click a day to

highlight it, then

click OK to

bring up that

day in the Days

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Set a Special Day Schedule

Delete a Day

In the Special Day Schedule window, click a schedule type in the Schedule Type list, for example, Company Holidays and then in the Days list click one of the days associated with the schedule type.

Click Delete below the Days list. The day is deleted from the schedule type.2

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Alternatively, click the current month and a month list will appear.

To select another year, click the current year and scroll down or back up, using the up/down arrows.

If you attempt to associate the same day with different special day schedules, a warning brings up and asked to delete the other entry before creating a new one.

Expired days are listed in italics.

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Set a Special Day Schedule

Save Changes

Click Save Schedule to keep all your settings.

The settings are then saved to the Storage Server.

Click Discard Changes to cancel any changes you have made.

If you wish to return to the Viewer, select View > Viewing Screen from the menu bar.2

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Display Recording Setting Summary

Check Summary Information of a Recording Schedule Display the summary information of the set recording schedule.

Click Display Record Setup Summary to display the Record Setup Summary dialog.

The Record Setup Summary dialog shows the following information for the time period where the highest load is expected when the schedule is performed.

Number of Camera Servers Number of Camera Servers with Motion Detection Total Recording Frame Rate

Total Recording Frame Rate (Continuous Recording) Total Recording Frame Rate (Sensor/Motion Detection Recording)

Maximum Retained History Maximum File Size/Duration Disk Space Used

Display Record Setup Summary is located at the center- bottom of the Special Day Schedule window.

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Display Recording Setting Summary

Click Copy to copy the contents of the Recording Setting Summary dialog to the Clipboard.

Tip

If the load is too high, adjust the recording schedule. Note

After confirming information, check the details and click OK to close the Record Setup Summary dialog.

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Click the Display Camera List Summary button to display the Camera List Summary dialog box.

The following information is displayed in the Camera List Summary dialog box.

Total bandwidth usage (units of Mbps) Number of frames queued for writing to each drive of the Storage Server

Display Recording Setting Summary

Check Summary Information of Storage Server You can check summary information of a specified Storage Server.

The Display Camera List Summary button is in the bottom center of the Camera Summary screen.

The Display Camera List Summary button is gray out in Storage Servers in older version.

When the Locations/Zones tab is selected, the Display Camera List Summary button is gray out.

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The Camera List Summary dialog box displays information about the Storage Server selected in the Storage Server List. It does not display the totals for all Storage Servers.

The number of frames queued for writing displayed here is the number of frames queued for recording.

If the number of frames queued for writing always exceeds 5,000, reduce the video recording frame rate, or decrease the image size or quality to reduce the number of frames queued for writing. If the number of frames queued for writing exceeds 10,000, dropped frames occur.

Click the Copy button to copy the contents of the Camera List Summary dialog box to the clipboard.

Click the Update button to update display the latest data and update the camera list display.

Note

You can check the number of frames queued for processing for the entire frame queue of each camera on the Camera Summary screen (P.82).

Tip

Display Recording Setting Summary

Check the details and click OK to close the Camera List Summary dialog box.

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Chapter Overview

154

This chapter explaines how to use and configure the Viewer.

Set Viewer

Explains how to configure settings that are specific to the Viewer.

Arrange and Save Layouts

Explains how to arrange layouts and set layout sequences.

Video Window Operation

Explains how to create a video window and display it in the Viewing Area and control the Camera Server.

Use Timeline and View Events

Explains how to use the Timeline for live and recorded viewing as well as view and search events.

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Record Now button (P. 208) A instant manual recording for one minute.

Capture Still Frame button ( P. 209) Click to keep the current image on a Video Window.

Viewer Operation Flow

Location list ( P. 187) Drop-down menu indicating locations available in the system.

Zone list ( P. 187) Drop-down menu indicating zones within a location.

Camera Control Panel ( P. 195) Camera Control Panel enables you to control a camera and quickly determine a camera position.

Event indicator ( P. 193) Color bar is displayed at the top of l ive Video Windows when an event occurs (if enabled).

Viewing Area for Video Windows ( P. 162) Video Windows can be arranged here. Video Windows can be re-sized as well. They can also be arranged into a uniform grid.

Playback control ( P. 204) Click the VCR-like controls to play, rewind, fast forward or jump to previous and next events.

Timeline ( P. 204) Past date and time as well as events which occurred are displayed here. Events are displayed as bars colored according to the priority. Click and drag the Time bar to go back or forwards in time.

Camera Server ( P. 204) Name of the Camera Server currently selected.

Menu bar Access common menus from here.

Timeline control ( P. 204) Scroll forwards through the current day or jump forward incrementally by day or week.

Video Window ( P. 188) Recorded videos and l ive videos are displayed in these windows. CO

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Viewer Operation Flow

Timeline Play Head ( P. 206) Drag the play head to a position on the Timeline to start playing back recorded video from that time.

Return to Live button ( P. 211) Click to return the Timeline Playhead to the current time. If you click this button while playing recorded video, the selected Video Window will return to live video.

Jump to Time button ( P. 207) Click to enter a specific date and time to jump to, to start playing recorded video. The Timeline moves to the specified time.

Extract Video button ( P. 210) Click to extract a segment of video to save as file.

Zoom In/Zoom Out buttons ( P. 209) Click to zoom in or out the Timeline.

Live Events Log list ( P. 212) Indicates events that have been recorded on Storage Servers after the Viewer was launched.

Video window menu icon ( P. 199) Select preset camera angles, custom pan, tilt and zoom, and select a Video Window size.

Camera Selection Area ( P. 186) Thumbnails of Camera Servers added to each zone are displayed here. Thumbnail can be dragged onto the Viewing Area for viewing.

Event Search button ( P. 214) Click to bring up a dialog and enter searching condition such as time range, Location/Zone and priority to find the event which occured in the past.

Timeline control ( P.205) Scroll forwards through the current day or jump forward incrementally by day or week.

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Start the Viewer

How toLaunch Before launching the Viewer, make sure your monitor resolution is set to 1024 x 768 pixels or more.

Start the Viewer

To start the VK-Lite viewer, double-click VK-Lite Viewer v2.0 on the desktop.

Or, from the Windows Start menu, click Programs > WebView Livescope > Network Video Recorder VK-Lite v2.0 > VK-Lite Viewer.

To start the VK-64/VK-16 viewer, double click VK Viewer v2.0 on the desktop.

localhost Connects to Storage Server and launches Viewer. Select this option to use the local PC where Viewer is installed as Master Storage Server.

Or, from the Windows Start menu, click Programs > WebView Livescope > Network Video Recorder VK Series v2.0 > VK Viewer.

The connect option menu for Storage Server appears. Select the Master Storage Server option and click Connect.

Start-up Screen

Use IP address Connects to Storage Server and launches the Viewer by specifying its IP address. Select this option when Storage Server and the Viewer are installed on separate PCs.

Not use Storage Server Select this option to use Viewer only without connecting to Storage Server.

To start the Viewer, you need the user name and password set for the VK-64/VK-16 Storage Server.

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Start the Viewer

Launch by Connecting to the localhost If you want to use the local PC where Viewer is installed as Master Storage Server, select localhost to start Viewer.

Select localhost from the drop-down menu.

Click Connect.

Enter your User Name and Password, and click Login.3

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If a connection error occurs, Master Storage Server may not work correctly.

Tip

The user name and password for VK-64/VK-16 entered in this step are configured by Storage Server Configuration dialog. They are different from the user name and password used to log Windows.

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Start the Viewer

If you need to use proxy server, you need to change the Internet option settings in the following procedure: 1. Select Start > Control Panel > Internet Option. 2. Select the Connections tab. 3. Click LAN settings.

Change the proxy server settings. If using proxy server between Viewer and Storage Server, it

should not perform response buffering. Proxies which are configured to perform response buffering may lead to delays in sending small amounts of data (such as events) from the Storage Server to the Viewer. Apache proxy server does perform response buffering so is not recommended.

You cannot transmit or receive audio when using proxy server.

Note

Launch Storage Server by Specifying the IP address If you installed Viewer and Storage Server on separate PCs, specify IP address of Storage Server and connect Viewer to the Storage Server.

Select Use IP address from the drop-down menu.

Click Connect.

Enter IP address or host name of Master Storage Server in Host Name or IP, and the port number in Port.

Click Connect.

Enter your User Name and Password, and click Login.5

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Start the Viewer

Launch without Storage Server (Viewer Only Mode) You can use the Viewer only without connecting to a Storage Server. When Storage Server is not used, some functions are not available.

Use Viewer only

Select Not use Storage Server from the drop-down menu. Click Connect.

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Viewing Screen

Timeline is not displayed. Timeline under the View menu cannot be used. Capture Still Frame feature cannot be used. Search Events under the Edit menu cannot be used. Live Events under the View menu cannot be used. Shared Layouts are not displayed. In the Add Layout Sequence dialog, a type of layout is fixed to Personal Layout Sequence.

Configuration and Preference Screen

Recording Schedules tab is not displayed ( P. 105). Some functions such as video recording, sensor events, and motion detection are not available.

In the Storage and Camera Server Summary, Storage Servers tab is not displayed ( P. 82). In the Storage and Camera Server Summary, the Camera Server list shows only

Camera Server, Locations / Zones and Type ( P. 82). In the Add Camera Server and Edit Camera Server dialog, the following items are

gray (disabled): Save Recorded Video on Camera Server Settings Camera Settings > Save video in

In the Viewer Settings window ( P. 166), items in the Event Notification Settings area are gray (disabled).

Functions not Available in Viewer Only Mode When you launch the Viewer with Viewer Only Mode, the following functions are not available.

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Start the Viewer

Viewer Start-up Window When you start VK-64/VK-16 for the first time when no Layouts have been configured, you will notice that the Viewing Area is blank as shown below. Previously-configured cameras on the network will appear as thumbnail images in the Camera Selection Area on the top of the screen. These can be dragged onto the Viewing Area for monitoring. If your Administrator has already created a Layout for you, then the Viewing Area will display the first Personal Layout (or first Shared Layout if there are no Personal Layouts) as shown in the example on the previous pages.

Viewing Area

Click to maximize the Viewing Screen.You can

hide these panels via the View menu.

Refer to P. 172 for details on editing layouts.

While the Viewer Screen is active, your PC will not automatically enter the Sleep or Standby mode.

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Viewer Start-up Option You can set the start-up option of the Viewer to omit the display of Start-up screen (P. 77) and login screen to enter a user name and password (P. 79, P. 160).

You can place a shortcut icon on the Desktop for your convenience by following the method described below.

For this setting, you cannot use the shortcut icon that was automatically created on the Desktop after installing this software, which is used for starting the Viewer.

Right-click on the icon for NVR_Viewer.exe located in the installation directory and select Create Shortcut from the menu. The shortcut icon will be created. Move it to the Desktop.

The default destination directory is shown below. :\Program Files\Canon\WebView\NVR

1

Right-click on the shortcut icon that was moved onto the Desktop and select Properties from the menu.

Example

C:\Program Files\Canon\WebView\NVR\NVR_Viewer.exe -h=192.168.100.1 -p=80 - u=admin -pw=NVR Make sure to enter a space after C:\Program Files\Canon\WebView\NVR\NVR_Viewer.exe.

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Specify Target as follows (using alphanumeric characters) -h=

This specification is mandatory (P. 79, P. 160).

-p= It can be omitted. When omitted, 80 is specified (P. 79).

-u= Specify the user name (P. 78). -pw= Specify the password (P. 78). -u and -pw can be omitted. When omitted, the start-up screen will not be displayed (P. 77, P. 158). Instead, the login screen for entering a username and password is displayed. When you use the Viewer alone, you also need to specify nohost for -h.

System Drive is a drive that contains a directory (folder) in which the Operating System files are stored. For example, if the Operating System is installed on Drive C, your system drive is Drive C.

Tip

Password can be referred through the Properties of the shortcut icon. You need to make sure that the Password is secure.

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Menu Bar of Viewer Screen

Functions of Menu Bar The following functions are available from the menu bar.

Menu Submenu Function

File Change Master Storage Server Switches master storage servers. The connection menu for storage servers is displayed.

Exit Closes the application.

Edit Cut A selected video window is deleted and transferred to the clipboard, so that the window can be pasted into the same layout or another layout.

Copy A selected video window is coppied into the clipboard, so that the window can be pasted into the same layout or another layout.

Paste A cut/copied video window is pasted into the current layout.

Delete A selected video window is deleted from the current layout.

Select Delete in the Storage and Camera Server Summary screen, so that a selected storage server/camera server/location/zone is deleted.

Select Delete in the Recording Schedules screen, so that a selected normal schedule/special day schedule is deleted.

Select All Selects all of the video windows in the current layout.

Search Events Displays the Event Search dialog.

View Configuration Select Configuration while the viewer window is open, so that the window switches to the Configuration and Preferences screen.

Viewing Screen Select Configuration while the Configuration and Preferences screen is open, so that the window switches to the viewer screen.

Fullscreen The menu bar and the title bar are hid and the area for displaying video windows becomes larger. Press the [Esc] key to return to the previous status (return to the mode before selecting the Fullscreen mode).

Captions Switches display and hide video window's title bar.

Camera Selector Switches display and hide the Camera Selection Area.

Timeline Switches display and hide Timeline.

Live Events The Live Events Log window is displayed at the same position and in the same size as prevously displayed. The checkmark in the menu means that the window is open. Select the menu item again to close the window and the menu item is unchecked.

Camera Control Displays the Camera Control panel, allowing the display positon settings or zoom.

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Menu Bar of Viewer Screen

View Audio Panel Displays the Camera Control panel, allowing the display positon settings or zoom.

Status Bar Switches display and hide the status bar. Several information is displayed in the status bar, such as the total frame rate, CPU %, the number of displayed events, and the number of video windows.

Help About The version information dialog appears, showing the version information.

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Viewer Setting

Viewer Settings window The Viewer Settings window is used for settings such as notification priorities and the live viewing frame rate. Settings are stored on the Viewer PC, not on the Master Storage Server.

The Viewer Settings screen is divided into tabs for administrators and guestl users depending on the settings. The Viewer Settings (Admin) tab is displayed only when the user logs in as an Administrator. Each of these tabs consists of the following settings.

Viewer Settings (Admin) tab

Master Storage Server - You can switch to display or not to display the Master Storage Server option window (connection menu) on start-up, and also add/delete Master Storage Server into/from the connect menu.

Layout setting - Confirm if the layout was preserved when quitting or when the screen changes.

Event popup setting - Enables you to set whether video is displayed at the same time as events occur.

Event Notification Settings - Set operator notification and adjust duration in seconds, set operator acknowledgement (recognition) of an event, set an audio alert, and suppress event display.

Viewer Settings tab

Video Viewing Settings - Select the maximum viewing frame rate for live videos.

Proxy Setting - Use this option to make an access to Storage Server via proxy server.

Audio Setting - Set automatic termination of audio transmission after a specified period of time.

Focus Operation Setting - Set the focus position to return to the default setting of the camera when operating the camera.

Still frame setting - Enables you to configure the date and time to be additionally displayed on still frames.

Click Viewer Settings (Admin) or Viewer Settings (Operators).

Be sure to perform the operational tests after setting the viewer. Note

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Viewer Setting

The current Master Storage Server is indicated.

Set the Tab for Administrator

Set whether to select the Master Storage Server when the Viewer starts up A Master Storage Server maintains settings for Camera Servers and Layouts.

The following settings are available.

Select the When starting, Master Storage Server is selected checkbox to enable you to select the Master Storage Server when the Viewer starts.

Click Add Storage Server to add the current Storage Server to the connection menu.

Click Delete Storage Server to delete the current Storage Server from the connection menu.

Set layout of the Viewing Screen If you wish to confirm whether the layout information has already been saved when finishing the Viewer or when switching to the Viewing Screen, tick the Confirm if the layout was preserved when quitting or when the screen changes check box and restart the Viewer. If not ticked, the layout information will not be saved.

Set Event Popups Select the Pop up the video window automatically when event occur checkbox to display the live video in the foreground and begin live viewing when an event such as a sensor on occurs.

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Viewer Setting

Set Event Notifications When an event occurs, it is indicated in the Live Events Log in the Viewer. In Event Notification Settings in the Viewer Settings window, Event Notification Settings area, you can set up actions based on events according to the priority of the event.

Set alert of event in each priority level

In the Priority area, you configure the following settings:

Tick the Operator Notification for box to enable a notification period when an event occurs. Select a notification period in seconds from the Seconds drop-down menu or enter it from the keyboard (0 - 99). When a event occurs, the event flashes in the Live Event Log window for the period of time specified using this option, and a color bar indicating the events priority light on the top of a live Video Window for one minute.

If you specify 0 second, an event which has occurred will not flash and a color bar will light for one minute.

Tick the Requires operator acknowledgement box for the event. When an event occurs it will flash in the Live Events Log and the audio alert will sound (if specified) until the operator double-clicks on the event (that is, the notification time will not apply to the event in the event log).

Tick the Audio Alert box to have an audio alert play during the event notification period.

The Windows system sound Exclamation is used for audio alerts (For a PC with no sound port installed, a beep sound is used). This sound repeats for the duration of the Operator Notification. If Operator Notification is not set, the audio alert is played once.

Tick the Dont show events to have the event not displayed on the Timeline of the Viewing screen or on the Live Events Log window even if the event occurs.4

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Even if Dont show event is ticked, events are shown in the Search Results in the Event Search dialog.

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Viewer Setting

About Priorities

Lower priority items can have less notification sett ings associated with them.

Set up notifications by priority from 1 (highest) to 5 (lowest). Priorities are color- coded as follows.

Color Priority

Red Highest

Orange High

Yellow Medium

Light Green Low

Dark Green Lowest

Set duration of alert.

Set the Tab for Guest User

Setting the Frame Rate during live viewing The maximum frame rate when displaying live video can be configured. Select the value of the frame rate from the drop-down menu. Select the AutoAdjust Frame Rate checkbox to have the frame rate adjusted automatically.

If a high maximum frame rate is specified, the load on the computer CPU will be high and Viewer operations may take longer. When Auto Adjust Frame Rate is ticked, frame rate is automatically reduced when CPU load becomes high.

If the resolution is set to MPEG-4, the Max. Live Frame Rate and AutoAdjust Frame Rate settings are ignored. In this case, the frame rate setting of the VB-C60 is active.

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Viewer Setting

Audio Transmission Setting The camera which is sending or receiving audio to a Viewer cannot interact with other Admin or NC Viewers. Audio transmission and reception can be terminated automatically even if you forget to disconnect the audio connection.

When using this option, tick The voice transmission will be ended for fixed time automatically check box, and specify the period within the range from 1 to 60 minutes (default is 10 minutes). When the specified period of time passes during audio transmission, it will be terminated automatically.

Focus Operation Setting You can set the camera to return its focus mode to the default setting when the camera orientation is changed. The focus mode returns to default if it has been changed to Manual after any focus operation using a preset with focus setting defined or via Camera Control Panel.

Use this option by ticking the It returns to the default setting on the camera side when the camera is operated check box.

Automatic termination works even while audio is transmitting/receiving. If switching the video window to another, the audio function will become available again.Tip

Proxy Server Setting When you wish to access the Storage Server Using the proxy server set in the Internet Option, tick Use internet proxy settings and restart the Viewer.

VK-64/16

To use a proxy server, you need to set the Internet option settings (P. 79).

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Viewer Setting

Save Viewer Settings

Click Save Changes to keep all your settings. The Viewer settings are then saved to the local disk.

Click Discard Changes to cancel any modifications you have made.

If you wish to return to the Viewer, select View > Viewing Screen from the menu bar.

The bottom right-hand corner of the Viewer Settings window consists of two buttons, Save Changes and Discard Changes.

Superimpose the Date and Time on Still Frames Select the Superimpose the date and time on the still frame captured checkbox to additionally display the date and time of capture on still frames.

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Arrange and Save Layouts

Manage Video Layouts

Layout menu The Layout menu allows you to save particular Video Window layouts for easy monitoring.

The name of the currently-displayed layout can be found in the top-left corner of the Viewing Area, next to the Layout button. You can create a new layout, save a layout or open and rename a previously-saved layout.

Click the Layout button to open the Layout menu. You can also right-click anywhere in the Viewing Area to display the Layout menu.

Below the Layout menu options, existing Layouts are displayed and divided into two sections.

Shared Layouts: All the users can available these layouts. You need Administrator privilege to create a layout ( P. 72). Guest users cannot modify these layouts.

Personal Layouts: Lists layouts created by the current user. These are shown under the Shared Layouts list to distinguish the different types of layouts. Other users cannot use them.

Optional Layout Menu

Shared Layout

List

Personal Layout

List

This chapter details how to create and save Video Window Layouts and Layout Sequences.

The layout displayed when launching the Viewer is the first layout listed in the Personal Layouts (or in the Shared Layouts if there is no Personal Layouts).Tip

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Arrange and Save Layouts

To create a new layout (a previously-saved layout is displayed):

Click the Layout button to open the menu, and then select New Layout.

The Viewing Area will become blank and the default layout name Untitled will be displayed.

The process of creating folders and saving a layout could be done in the following order:

1

Organize and create Layout folders

2

Arranging Video Windows in Layout

3

Save Layout to a folder

Drag the Camera Servers thumbnails onto the Viewing Area to create the layout.

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Create a new folder

In the Organize Layouts & Layout Sequences dialog, click on a shared or personal folder and then click Create Folder. The Folder Name dialog appears.

Enter a name up to 50 characters and click OK.

The new folder will appear in the Organize Layouts & Layout Sequences dialog.

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Organize Layouts and Layout Sequences The Organize Layouts & Layout Sequences dialog allows you to create folders and sub- folders in which to save item (layouts and layout sequences). To display the dialog:

Open the Layout menu and select Organize

The Organize Layouts & Layout Sequences dialog opens (Administrator version shown). The Shared Layouts folder will not display if you have logged in as an Operator.

Create a new folder.

Move an item to another folder.

Move an item up or down within a folder.

Delete an item or folder containing items.

Edit an item name or folder name.

Copy an item to another folder.

Arrange and Save Layouts

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Move or Copy a layout or layout Sequence to another folder

In the Organize Layouts & Layout Sequences dialog, click an item to highlight it, then click Move to Folder.

The Select destination folder dialog opens showing a list of created folders.

Click to select the target folder in the list and click OK.

The item will be moved into that folder.

If you selected Copy to Folder, you can copy items in the same manner.

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Arrange and Save Layouts

Move an entry up or down

Click an item or folder to highlight it, then click Move Up or Move Down. The item will move up or down within a folder.

Edit or delete a layout or folder

Click an item or folder to highlight it, then click Edit. The respective Layout Name or Folder Name dialog will appear for you to overwrite a new name.

Click an item or folder to highlight it, then click Delete. If you have Operator status, you will not be able to delete a shared layout or layout sequence.

You cannot change the parent folder names, Shared Layouts or Personal Layouts.

You need Administrator privilege to manage shared folders (P. 72).

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Step 2: Create a name for the layout or layout sequence

Change Untitled or an existing layout name to save the item with a new name.

Click a location in the list. Click to select the folder to save the layout and click OK. The item is saved to that folder.

Alternatively, click Create Folder to create a new folder ( P. 174) and save the item in there. For example, if you wish to save an Administrator-shared layout to a personal folder.

Once you have saved an item, the name will appear next to the Layout button in the Viewing Area.

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Arrange and Save Layouts

Save a Layout or Layout Sequence Administrators and Operators can save layouts and layout sequences to an existing folder or a new folder via the Save Layout dialog.

Step 1: Open the Layout menu and select Save or Save As

The Save Layout dialog opens. A New Folder button and Name field is also available for you to create a new name and location for the copied layout or layout sequence.

Administrators Save Layout dialog

Operators Save Layout dialog

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Arrange Layout Sequences You can set up an automated sequence of shared and personal layouts to display in the Viewing Area at set intervals.

From the Layout menu, select New Layout Sequence. The Add Layout Sequence dialog displays.

Enter a sequence name for the new layout sequence and choose a Type of layout sequence from the menu, Personal Layout Sequence or Shared Layout Sequence (you can switch between the two as you add layouts).

Use the Add Layout > button to add layouts to the new sequence. Click Up and Down to change the display sequence of layouts. Click Delete to delete the layout.

In the Duration menu, select a set duration of display time for each layout or enter a custom time, overwriting the existing time.4

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Opening a previously-saved layout

Click the Layout button to open the menu and then click a layout or layout sequence in the list. The item will be loaded onto the Viewing Area.

If you select another item without saving the current item, a dialog will appear prompting you to save the current layout or layout sequence (if the Layout setting ( P. 167) in the Viewer Settings window is ticked).

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Opening and running a layout sequence

To start the layout sequence, select it from the Layout menu.

When a layout sequence is running, further options are available in the Layout menu.

Click Edit Layout Sequence to change settings in the currently-running layout sequence. The current sequence will be indicated as Paused.

Click Resume Layout Sequence to play the current layout sequence.

Arrange and Save Layouts

Click OK to bring up the Select destination folder dialog.

Select or enter the time. You can set the time within the range from 1 to 9999.

Click Add Layout to add a selected layout from the left-hand column.

Click on a layout to select it.

Enter a new name.

Layout Sequence:

All the users can share these layouts. You need Administrator privilege to create a layout sequence. Normal users cannot modify these layouts.

User Layout Sequence:

Lists layouts created by the current user. Other users cannot use them.

You can only save layouts as a layout sequence. Note

Select a layout sequence type.

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Layout Grids

You can customize your layouts by applying one of the following grids:

None - You can arrange Video Windows freely.

Alignment Grid - diplay a grid of dots in the Viewing Area. You can re-size Video Windows using the grid.

Small Grid, Medium Grid and Large Grid - diplay a small (160x120), medium (320x240) or large (640x480) grid where you can place Video Windows using the grid.

Custom Grid - You can set the grid size ( P. 184).

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Drag, drop and re-size a Video Window

In the Camera Selection Area, click a thumbnail image and drag its selection boundary onto the Viewing Area grid.

Move it to the posit ion you want to display. When you release the mouse, the size and position are adjusted to match the layout frame.

To re-size the Video Window, click any corner and drag the image outwards to snap to a larger grid area. Release the mouse button. When you release the mouse, the size and position are adjusted to match the layout frame.

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Alignment Grid Select the Alignment Grid from the Layout Grids sub-menu. The Viewing Area displays a grid of dots. When you place a Video Window, it snaps to the grid boundaries.

Create and align more Video Windows

Click and drag other camera thumbnails onto the Viewing Area to create Video Windows for monitoring, and resize the window. A layout example is shown to the right.

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Small, Medium and Large Grids

When you select Small Grid, Medium Grid or Large Grid from the Layout Grids sub- menu, the Viewing Area displays cells for Video Windows. These are boundaries indicating a uniform size which is used to display Video Windows in a tile-like manner.

Drag a camera thumbnail image into a blank tile

In the Camera Selection Area, click a thumbnail image and drag its selection boundary onto the Viewing Area grid.

Move it to the position you want to display. When you release the mouse, the size and position are adjusted to match the layout frame.

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The Layout menu is also available by right-clicking anywhere in the Viewing Area.

A Video Window can be increased in size to take up a number of tiles, (for example 4 tiles, 9 tiles etc) so that Video Windows of different sizes/priorities can be viewed.

The size of the image immediately after dragging it over the Viewing Area is fixed at 160x120.

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The Viewing Area with a Small Grid

The Viewing Area with a Medium Grid

Although you can add more, the number of Video Windows you can display simultaneously will depend on your video card, the speed of your computer, the maximum frame rate (P. 169) configured with Viewer setting, the video size and video quality coming from the Camera Server and the size of each Video Window displayed. A maximum of 16 cameras is recommended in the Layout Area. If the number of video windows displaying MPEG-4 live video exceeds 20, a warning message will appear.

Note

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The Viewing Area with a Large Grid

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Arrange and Save Layouts

Custom Grid The Custom Grid fallows you to set customize a grid for displaying Video Windows.

Set a custom grid

Select Custom Grid from the Layout Grids sub-menu. The Custom Grid dialog appears. Values are given in pixels.

In the Horizontal or Vertical field, overwrite the existing value with a custom value, or use the up/down arrows to select a value. When you adjust the value in one field, youll notice the value change in the other field. This is because the proportions of the re-sized Video Window are constrained and the dimensions are scaled accordingly.

Click OK to close the dialog. The grid will re-size to your new settings. 3

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Using Custom Grid may cause high CPU load. Note

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Hide and Show Task Areas

The View menu allows you to show/hide task areas and other display elements in the Viewer. When you unselect Camera Selector and Timeline and then select Fullscreen, the result is a large area in the Viewer for displaying more Video Windows as shown below in the Large Grid example. Pressing the Esc key returns the menu bar. You can also select to hide Video Window Captions, the Camera Control and Live Events.

The number of Video Windows in the display achieved is dependent on the display resolution. A higher resolution will result in more Video Windows displayed.

View Camera Selector

View Timeline

View Full-Screen (Large grid, 1280x1024). Pressing the ESC key to display the task bar.

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Basic Video Window Functions

This section shows you how to create Video Windows for viewing in the Viewing Area and how to adjust camera angles.

Select Cameras for Viewing

Camera Selection Area The Camera Selection Area is used to display thumbnails of all the cameras. You can select another set of thumbnails of currently-available cameras via the Location and Zone drop-down menus and then place them into the Viewing Area as Video Windows.

The Location drop-down menu lists the physical locations of cameras on the system.

The Zone drop-down menu lists the groups of areas within each location.

Camera Thumbnails When a Location is selected, the thumbnail images of the Camera Servers registered in that Location will appear. Depending on the number of cameras in the selected Location, a scrollbar at the base of the Camera Selection Area can be used to scroll the display of thumbnails.

Each Zone is grouped into camera thumbnail images and these can be dragged onto the Viewing Area to create Video Windows.

When you select a location, its associated zones will be listed below.

You can hide the Camera Selection Area to allow more display space for Video Windows. From the View menu, select Camera Selector to hide/show the Camera Selection Area.Tip

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Basic Video Window Functions

Step 2: Select a Zone from the menu or thumbnail folder region

Click the Zone drop-down menu or on the down arrow.

A list of pre-configured zones appears.

Click a zone in the list.

Once a Zone is selected from the drop-down menu, the Camera Selection Area for the selected Zone moves to the left.

Alternatively, click the scrollbar located under the Camera Selection Area. Drag it to the right until the desired Zone is displayed.

Locations and the Zones Selection is performed in the following order:

Step 1: Select a Location from the drop-down menu

Click the Location drop-down menu or on the down arrow.

A list of pre-configured locations appears.

Click a location in the list. Zones for that list will appear in the thumbnail section to the right.

1

Select a Location

2

Select a Zone in that Location

3

Click and drag thumbnails to view live video

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Basic Video Window Functions

Create, scale and move Video Windows Once you have chosen a location and chosen a zone, you are ready to view one or more cameras in that zone. Camera thumbnail images are used to create Video Windows in the Viewing Area. The Viewing Area can support multiple Video Windows for live monitoring and viewing recorded video simultaneously.

Click and drag a camera thumbnail onto the Viewing Area

Click the thumbnail image and, while holding down the mouse button, drag its boundary anywhere onto the Viewing Area.

Release the mouse button. The re- sized outline becomes a live Video Window.

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An error message will appear if an error occurs in video windows. Refer to P. 260 for details.

Note

Basic Video Window Functions

When placed, the Video Window is re-sized according to the Layout Grid.

A selected Video Window is highlighted.

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Basic Video Window Functions

Re-size a Video Window

Click a Video Window to highlight it. An arrow icon will appear in the lower right corner. Click the arrow icon and drag outwards. You can also click on the other corners and drag to re-size the window.

Release the mouse button when you have reached the desired size.

Alternatively, cl ick the Video Window menu button and select

Video Display Size. Select Small, Medium, Large, or Default from the sub- menu. The same menu is available by right-clicking the view window.

A right-click action on the Video Window will also bring up the same menu.

Move a Video Window

Click anywhere on a Video Window and drag it to any position in the Viewing Area.

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Basic Video Window Functions

Add more Video Windows

Click and drag other camera thumbnails onto the Viewing Area to create Video Windows for monitoring if necessary. Your Viewing Screen could look like this.

When Video Windows that are other than a standard resolution (160x120, 320x240, 640x480) are displayed, the load on the computer CPU will be high and Viewer operations may take longer.

Note

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There are various ways you can manage the layout of Video Windows in the Viewing Area ( P. 180).

Select Multiple Video Windows You can select multiple video windows easily. You can also move, cut, or copy selected multiple windows simultaneously.

Select Multiple Video Windows

There are three ways to select multiple windows:

On your keyboard, hold down the Ctrl key and click each Video Window to select them, or.

In the Viewer, the number of Video Windows you can display simultaneously will depend on your video card, the resolution and quality settings of the camera and the Live Video Viewing Settings (frame rate) set in the Viewer Settings window of the Configuration and Preferences screen.

If the load on the computer CPU is high, Viewer operations may take longer.

Note

Video Windows from different zones and locations can be displayed in the same Layout.

You can copy and paste a multiple selection of Video Windows at one time which can be pasted into and saved as a new Layout.

Tip

Click outside the Video Windows and drag a selection box around the Video Windows you want selected, as shown below. Only windows contained within the selection box are selected. Dragging around part of an image in the selection box will not select it.

If you wish to select all Video Windows, click Select All from the Edit menu (or on your keyboard press Ctrl + A).

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Live Events Log list

Double-click an event to view it in the corresponding Video Window. The Live Events Log opens automatically when you launch the Viewer, if left open in a previous session.

Recorded Events

Click to view recorded footage in the corresponding Video Window.

Video Window Status

Video Window Properties: Title bar - indicates name of camera, live or recorded video viewing.

Video display - displays live or recorded video.

Recorded video indicator - displays a time/date stamp in the title bar for recorded footage.

Event indicator - displays a colored bar across the top of the Video Window.

Pan, tilt and zoom controls - when the Video Window is double-clicked or the Video Window menu item, Get Camera Control is selected, controls appear to enable pan, tilt and zoom.

Video Window states Video Windows can be displayed in the Viewing Area according to their conditions:

Live - Displays live video from a Camera Server.

Recorded - Displays recorded video from a Storage Server.

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Color Priority

Red Highest

Orange High

Yellow Medium

Light Green Low

Dark Green Lowest

Each Video Window displays video from an individual camera. Video Windows can be re-sized, repositioned or closed.

Title bar

The title bar consists of menu, camera name and live or recorded status.

Live video Recorded video, Playback

Recorded Video Indicator

When recorded video is shown, the title bar on a Video Window will change from black to gray.

Video display conditions

For recorded video, the time/date indicator may not fully display if the Video Window size has been reduced.

Event Indicator

If the option for Operator Notification has been set, a color bar will flash on top of a live Video Window when an event occurs. The color indicates the event priority. The bar will flash for a pre- defined time and then remain steady for one minute until disappearing. An audio alert may also sound if pre-defined.

The lightning symbol in the lower right-hand corner indicates live video.

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Pan, Tilt, Zoom Operation

This is done in one of three ways:

Directly from within the Video Window

Using the Camera Control Panel

Selecting a Preset

Using the Camera Directly from within the Video Window

Enable the controls by double-clicking on a live Video Window.

Alternatively, click the down-arrow at the base of the Video Window (or right-click on the window). A drop-down menu will appear. Select Get Camera Control.

If the camera is being used by the Viewers or another VB Administration Tools associated with the Camera Server, a Cant get camera control message will appear. You may have to wait a few moments and attempt to get control later.

Arrows will appear in the cursor position when you have gained control of the camera. When you move the mouse cursor over a Video Window, the mouse cursor changes its shape. Click and drag the cursor in the direction of the arrow for pan and tilt. When you move the mouse cursor to the center of the image, a zoom in or zoom out control will appear.

Hold down the mouse on + to zoom in.

Hold down the mouse on - to zoom out.

When you have finished, select Release Camera Control from the Video Window menu.

For VB-C50FSi and VB-C50Fi, Pan and Tilt are not available. If a fixed camera or an external camera such as VC-C50i is

connected to VB-C50i, you cannot use pan, tilt, and zoom operations.

Note

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If you have camera control, you can only drag the window by clicking and holding the title bar.

If you did not make any control for 30 seconds, the message of gControl will be lost in 10 secondsh appears, and a 10- second countdown will start.

You can still manipulate a camera that is currently recording. If the recording position has been set, the Camera Server will return to that position after the Viewer release camera control.

Tip

When using the VB-C60/VB-C300, you cannot use Night Mode in the following cases: When Day/Night is set to Auto on the Camera and Video Settings page When the Night Mode is set to Auto with a recording schedule

Panorama picture needs to be set on the Camera Server in advance. VB-C50FSi/VB-C50Fi cannot display panorama picture.

Note

Using the Camera Control Panel

To display, select View > Camera Control from the menu bar, or click the Video window menu icon (or right-click in the Video Window) to bring up a context menu and select Camera Control.

If a Video Window is not selected, the preview window will be blank. Click on a Video Window to control the camera.

Pan/Tilt controls. Click to nudge or click and hold for continuous movement.

Click this button to display exposure control ( P. 196).

Click this button to display white balance control ( P. 197).

If preset camera angles have been set up by your Administrator, they will be available from a drop-down menu.

Set Night Mode.

Switch On and Off of external device output of the camera.

Click and drag the Zoom slider to perform the zoom operation.

You can control the pan, tilt, and zoom operation using a panorama image. Click inside the Panorama window to adjust the pan and tile angles so that the clicked position becomes the center of the image. Alternatively, you can move or zoom in/out the yellow scope to perform the pan, tilt, and zoom operation.

When the Video Window is selected, click Get Control. Click Release Control when finished.

If the digital zoom is enabled by the Camera Server, a boundary between the optical and digital zoom is displayed.

Click this button to display the smart shade correction controls at the bottom of the panel.

Click this button to display extended camera control panel ( P. 198).

Clicking this button returns the camera to face the front.

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Exposure Control Items (when the Exposure Mode is Auto)

Exposure Control Items (when the Exposure Mode is Manual)

Set the Exposure Mode to Auto (VB- C60, VB-C300). Auto: Automatically adjusts the

exposure. Auto (Flicker less):

This mode is only for the VB-C60. Refer to the Users Manual of the camera for details.

Auto (shutter priority): Allows the value of the shutter speed to be specified.

Set the Exposure Mode to Manual (VB- C300, VB-C60). Manual: Dragging slide bars adjust the

aperture value, shutter speed, and gain value.

Drag each slide bar to adjust the aperture value, shutter speed, or gain value.

Selects the Metering Mode (VB-C60 only). Refer to the Users Manual of the camera for details. Selects the Exposure Compensation

value. (VB-C300, VB-C50i series) Off: Exposure compensation is off. Low: Performs a low level of

exposure compensation. Medium: Performs a medium level of

exposure compensation. High: Performs a high level of

exposure compensation.

Exposure can be adjusted for VB-C60 and VB-C300 only. For the VB-C60, the values of exposure compensation are -3,

-2, -1, 0, +1, +2, +3. The Metering Mode is available for VB-C60 only. The mode is

deactivated when using other models.

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Smart Shade Control

Tick to activate the Smart Shade Control function (VB-C60 only).

Select the Smart Shade Control level between 1 (weakest) and 7 (strongest).

White Balance Control Items

Select the White Balance mode from the drop-down menu. The following modes are available (VB-C300, VB-C60). Auto: Automatically adjusts the white

balance. fluorescent H (VB-C300) or fluorescent daylight (VB-C60):

Select this option when using the camera under a day-light fluorescent lamp.

fluorescent (VB-C300) or fluorescent white (VB-C60):

Select this option when using the camera under a day-light or white fluorescent lamp.

fluorescent warm: Select when shooting under warm- color fluorescent lights.

Mercury lamp: Select this option when using the camera under a mercury lamp.

Sodium lamp: Select this option when using the camera under orange- colored sodium-vapor lamp.

Halogen lamp: Select this option when using the camera under a halogen or incandescent lamp.

Manual:Drag each slide bar to adjust the parameter (R or B gain).

To forcibly adjust the white balance, capture a white object (e.g., a piece of white paper) and click One-Shot WB.

Drag each slide bar to adjust each gain value.

The Smart Shade Control function is available for VB-C60 only. Note

White balance can be adjusted for VB-C60 and VB-C300 only. Note CO

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Selecting a Preset Camera Angle

If preset camera angles have been set up and stored as presets, they will be available from the Preset drop-down menu of the Camera Control panel or a sub-menu. The following explains how to select a preset from a sub-menu.

Double-click a Video Window or select Get Camera Control from the Video Window menu.

From the Video Window menu, click Preset Camera Angles.

Select a preset position from the sub-menu.3

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Auto (for domes) is not available for VB-C60. Note

Other items

Switch between Auto Focus and Manual Focus. Auto: Adjust the focus automatically. Auto (for dome housing):

When the optional dome housing is used, select this option to automatically adjust the focus without focusing on the wall surface.

Infinity: Focus is fixed at a point of infinity. Manual: Press and hold Far or Near button to adjust the focus. Clicking One Shot AF adjusts the

focus just once automatically (VB-C300, VB-C60).

Select from Fast and Slow for Zoom.

Select from Fast, Normal, and Slow for Pan and Tilt.

Arrange Video Windows

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Change the Video Window size Apart from manually clicking on the corner and dragging out the Video Window to a new size, you can also select a set size from the Video Window menu.

To change the display size of a Video Window via the menu:

Open the Video Window menu and select Video Display Size.

Click the Video window menu icon, or right-click in the Video Window to bring up a context menu.

Select Video Display Size from the menu, and then select Small, Medium, Large, or Raw from the sub-menu. A Raw selection displays the Video Window selected at the Video Receive Size.

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Change the Received Video size (VB-C60, VB-C50i/VB- C50iR, VB-C50FSi, VB-C50Fi only) You can select a video size received by the Viewer. To change the size of received video via the menu.

Open the Video Window menu and select Video Receive Size.

Click the Video window menu icon, or right-click in the Video Window to bring up a context menu.

Select Video Receive Size from the menu, and then select Small, Medium, Large, or Default from the sub-menu. Selecting Default displays the Video Window in the size received from the Camera Server.

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Arrange Video Windows

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Enable Exposure Compensation Exposure compensation is to compensate for camera views with strong backlighting. It can be enabled from the Video Window menu.

While Camera Control is active, select Exposure Compensation.

Click menu bar of the Video window, or right-click in the Video Window to bring up a context menu.

Select Exposure Compensation from the menu and select Off, or On from the sub-menu.

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The MPEG-4 setting can only be made on the VB-C60. If you specify MPEG-4 and perform live viewing on the VB-

C60, the video and audio are not synchronized. When multiple Video Windows from a single Camera Server

are displayed and the Video Receive Size is changed from one of them, the change will apply to all Video Windows.

Selected video receive sizes are saved when the layout is saved.

The Video Receive Size used for Default is determined when first displaying video from the Camera Server starts. Even if you change the size from the Camera Server after the connection is made, it will not apply.

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Arrange Video Windows

If you are using the VB-C60, the menu items are as follows.

Note

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You can set the exposure compensation to Off, Low, Medium or High for VB-C300, VB- C50i / VB-C50iR, VB-C50FSi and VB-C50Fi.

If you are using a VB-C60, the options are -3, -2, -1, 0, +1, +2, and +3.

A checkmark (black circle) is attached to the selected item. However, it is not displayed in front of the control.

Set this to 0 to set the exposure compensation to Off. Note

Other Menu Options Other functions available from the Video Window menu include:

Click Night mode and select Disabled, Enabled, IR light off, or Enabled, IR light on from the sub-menu. Selecting Enabled, IR light on will remove the IR cut filter and turn the built-in IR light on. The IR light cannot be used with the VB-C60, VB-C300, VB-C50FSi, or VB- C50Fi.

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Darker regions are most affected by Viewer Shade Control.

Viewer Shade Control Off Viewer Shade Control High

Viewer Shade Control Viewer Shade Control compensates darker regions of images and makes them lighter.

Correction only applies to the displayed Video Window in the Viewer.

It is recommended to install the Viewer and/or NC Viewer in advance.

The camera server which is sending or receiving audio cannot interact with other Viewer or Admin Viewers.

Viewer Shade Control cannot be applied to multiple Video Windows.

Viewer Shade Control is performed by using image processing within the Viewer and not on the Camera Server. It can be used on live or recorded video (see below).

Note

Arrange Video Windows

Click Viewer Shade Control to correct shaded areas in the video window. It is available to one specified vide window only. Details are explained in the next page.

Admin Viewer starts up by clicking Admin Viewer if the Admin Viewer or NC Viewer is already installed. For VB-C300, the NC Viewer starts up. For VB- C60, Internet Explorer starts up and the VB-C60 top page is diaplayed. Refer to your camera server's user's manual for more information on the Admin Viewer or NC Viewer.

When using audio function of VB-C60, VB-C300, VB-C50i/iR, or VB-C50FSi user's manuals for more information on audio settings.

Click Close Window to close the Video Window that is currently selected. You can also close a selected Video Window by pressing the Delete key.

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Audio Panel

Clicking this button after selecting a Video Window, or selecting a Video Window after clicking this button starts audio playback.

Clicking this button after selecting a Video Window, or selecting a Video Window after clicking this button starts audio transmission.When ticked, audio is

played back even when a microphone is used.

Click this button to display silent detection control.

You cannot transmit and receive audio when using a proxy server.

Audio playback is only performed during regular playback. Audio playback is not performed in the following cases. If multiple image windows are selected While paused, or during fast forward, nudge forward, nudge back, or rewin

Note

When ticked, silent interval is detected while transmitt ing audio. For a si lent interval, network load can be mitigated by reducing data to transmit.

Tick this option to detect silent intervals with predefined sensitivity.

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Use Timeline and View Events

This chapter shows you how to use the Timeline for live and recorded viewing as well as view and search events.

Timeline Overview On the Viewing Screen, a timeline of past events associated with displayed cameras is shown in the Timeline Area at the bottom of the Viewer as colored bars. Selecting a colored bar moves the playhead to the event and the associated Video Window is switched to playback mode.

Zoom in or out of the Timeline to see events in more or less detail.

Events for non-selected cameras (Video Windows) in the Viewing Area are called secondary event. They are displayed in weaker colors than primary events.

Click in this area of the Playhead shaft and drag to positions on the Timeline.

Previous Event.

Rewind.

Nudge Back.

Play/Pause.

Nudge Forward.

Fast Forward.

Next Event.

Playback controls

Playback controls. Buttons for playback, rewind, etc.

Camera Server name The name of the camera currently selected.

Playhead region

Scroll forward by hours, by days or by weeks.

You can save the current image on a Video Window in a file.

A manual recording with duration of one minute is initiated.

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Monitor Live Video in relation to the Timeline When a Video Window is created from a camera thumbnail, video is seen live. The Playhead (shown below) will be in a live position. The live position represents the present time. The playhead remain fixed as time scrolls to the left underneath, representing the passage of real time.

Search for past events.

Click to jump to a specified date/time.

Extract recorded video to save as another file.

Event display area. Day indicator.

Return the Playhead to the Live position.

Events associated with selected cameras (Video Windows) in the Viewing Area are indicated in stronger colors as primary events.

If no cameras are selected, all events are shown as primary events.

Note

Click the time bar and drag to scroll through the Timeline.

Scroll forward by hours, by days or by weeks.

You can hide the timeline by de-selecting Timeline from the View menu.

Tip

Priorities are color-coded as follows.

Color Priority

Red Highest

Orange High

Yellow Medium

Light Green Low

Dark Green Lowest

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Use the Timeline to play and extract video You can view recorded video by moving the playhead control in the Timeline or entering a timecode and jumping to it. Methods include:

Use the Playback Controls

You can control to play, rewind, fast forward or jump to previous and next events.

The fast forward and rewind speeds change by 1x, 2x, 5x and 10x each time you click the buttons.

Drag the Playhead to a new time

Click and drag the Playhead shaft to another location. When you move the Playhead, you are effectively controlling all Video Windows that have been selected.

Rewind and nudge back cannot be performed on video recorded in MPEG-4 format.

The fast forward speed of video recorded in MPEG-4 format is fixed at 2 times.

If a schedule that had previously been recording in MPEG-4 format is switched to recording in JPEG format, when rewind playback from the JPEG format time range enters the MPEG-4 time range, although the rewind playback continues, the video is not displayed and an error stating No Recorded Video. is displayed.

Note

You can simultaneously play videos from multiple camera servers at the same time.

You can simultaneously play multiple videos from one camera server, which were captured at different times.

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Jump to time entered

Select a Video Window and click Jump to Time.

The Jump to Time dialog opens. Select a day and/or time.

Click OK.

The Playhead and Timeline will move to the time selected. If no Video Windows are selected, only the timeline is moved.

Using the calendar is shown below.

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Use Timeline and View Events

Click in the Event Display Area of the Timeline

Click in the Event Display Area of the Timeline. The Playhead will move to that location and playback of recorded video commences from that time.

When you choose to play back video, the video is played. The response and smoothness of the play back may depend on network traffic and other properties of the network.

The time displayed on the Timeline is the time of PC where the Viewer is running.

Note

Click and drag the time bar to move through the Timeline

Move your mouse pointer over the time bar and it becomes a hand. Click and drag to the left or right to move back or forward in time. You can only scroll right to the current time, or live time.

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Use Timeline and View Events

One-minute manual recording (Record Now) A manual recording with duration of one minute can be initiated at the maximum frame rate. The manual recording is displayed on the Timeline and Live Events Log as Manual Rec. username). This is handy for capturing random events not associated with sensor recording or outside preset recording times.

To initiate manual recording:

Select a Video Window for manual recording.

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The Record Now function records at the maximum frame rate. Extended recording time will use additional disk space on the Storage Server. It is limited to 5 fps for VK-Lite.

The Record Now function is only enabled if a Storage Server is configured for the camera.

Note

Click to scroll back to the previous month.

Click to scroll forward to the next month.

Click a day to highlight it, then click OK to bring up that day in the Timeline.

Click up/down arrows to select a t ime or cl ick each time segment and overwrite existing value.

Alternatively, click the current month and a month selector wil l appear.

To select another year, click the current year and scroll down or back up, using the up/down arrows.

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Use Timeline and View Events

Shoot a Snapshot Click Capture Still Frame to keep the current image on a Video Window.

Select a Video Window to capture a still image.

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Recording will be for approximately one minute. The actual duration of recorded video may vary depending on settings and network delays.

The priority of an event created by a manual recording using Record Now will always be Priority 1.

The Record Now function allows recording video in JPEG format. MPEG-4 recording is not available (VB-C60). If audio transmission is enabled on the camera, audio recording is also performed..

Note

On Windows Vista, dont specify the Windows folder or the Program Files folder on the system drive to store snapshots and video files, as image and video files cant be saved in those folders.

If Superimpose the date and time on the still frame captured is selected in the Viewer settings, the date and time are displayed in the lower right corner of the still frames (the position, font, size, and color are fixed).

Still frame images are saved in bitmap format.

Note

Zoom In and Out of the Timeline

Click Zoom In to zoom into a time period in the Event Display Area.

Click Zoom Out to zoom out a time period in the Event Display Area.

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Use Timeline and View Events

Click event to select it

When you click an event to select it, the associated Video Window will display the event(s).

Daylight Savings Indicator The Storage Server will adjust for Daylight Savings if configured in Date and Time property of the control panel as follows:

When normal time has changed to Daylight Savings time, time that is skipped is displayed in the Timeline as missing.

When gaining time (rewinding the clock back from 02:00 to 01:00), the extra time is duplicated.

Where Daylight Saving changes have occurred, the Timeline display is still continuous. Only the labels are affected.

Note

Move mouse over event to get details.

Skipped Time

Duplicated Time

Type of event Time of eventCamera Name User Name

Click event to select it.

A time segment with darker color indicates that recorded video exists for that period.

Extract video to save to a file A portion of video can be saved to another location. Files are automatically saved as QuickTime .mov format and can be viewed in a QuickTime player or any other player that supports .mov files. A maximum of one hour of video can be extracted at a time. If you do not have a QuickTime player installed, visit http://www.quicktime.com for a free download.

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Use Timeline and View Events

Select a Video Window and time period then click Extract Video.

Click a Video Window to highlight it, then click and drag a time period for it in the Timeline.

Click Extract Video. The Extract Video dialog opens.

Date: Click the down arrow to select the date, or click on the date to directly input the date.

Click up/down arrows to select a time or click each time segment and overwrite existing value.

Click OK to display the Save As dialog. The Save As dialog opens. Browse to a suitable folder in which to save the extracted video, and click Save.

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Returning to Live Video

To return to the live video, click Return to Live . The Playhead returns to the live position in the Timeline.

You must select only one Video Window to extract video. QuickTime player version 6.5.1 or later is recommended. On Windows Vista, dont specify the Windows folder or the

Program Files folder on the system drive to store snapshots and video files, as image and video files cant be saved in those folders.

When recording video and audio together, you cannot save only the video data or only the audio data. The video + audio are saved in a single MOV file.

If you specify two or more MPEG-4 recorded footages for writing, only the older/oldest footage will be saved.

If you specify JPEG and MPEG-4 recorded footages together for writing, only the older footage will be saved.

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Only the most recent 200 events are shown in the Live Events Log.

Note

Use Timeline and View Events

View and Search Events

Live Events Log list The Live Events Log displays events that have occurred with one or more cameras after the Viewer has been launched. Events are color coded according to priority.

Click and drag scroll bar to view events.

The bell icon is displayed when the event is acknowledged by double-clicking. Double-clicking the event to acknowledge it changes the icon to a dot.

The Live Events Log window automatically opens when you launch the Viewer, if you left it open after closing VK-64/VK-16.

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Use Timeline and View Events

Display the Live Event Log List To display the Live Events Log List:

Select Live Events from View Menu

From the VK-64/VK-16 menu bar, select View and Live Events.

Live Events Log list opens.

Overview of Alert Parameters

Acknowledge and Viewing Events

A new event entry will appear at the top of the Live Events Log list and will flash for a defined period if configured. If Operator Acknowledgement is required, the event will flash indefinitely if not acknowledged.

In the Live Events Log, double-click on the event to acknowledge. Double-click again if you need to check the video.

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Acknowledgement status

Priority of the event (1:Highest, 2:High, 3:Medium, 4:Low, 5:Lowest)

Event type that has occurred

Camera name where event occurred

Date and time of event

Location and Zone

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Use Timeline and View Events

Search Events If you have multiple events, you can initiate a search for a particular event via the Event Search dialog.

To launch the Event Search Dialog:

Click Event Search

On the Timeline, click Event Search.

The Event Search dialog opens.

Select a Location and Zone.

Enter a keyword for particular events.

Enter a search end date and time.

Enter a search start date and time.

Select a Priority.

Select a state of event.

Select a type of event.

Search Result Display Area

Double-click an event to view it in the Video Window, or click an event to highlight it and then click View Event in Camera to view it.

Select a camera.

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Use Timeline and View Events

Select Criteria for Searching When you initiate a search, certain criteria can be specified such as Priority, Location and Zone on the network, a date range when the event may have occurred and a time period.

To initiate a search:

Step 1: Select a date and time range to search

Click in the From and To date panels and overwrite the existing entries for month/day/year and time.

Alternatively, click the down arrow next to each date panel to bring up the calendar. Click off the calendar to close it again.

In the Event Search dialog, you can also scroll through time using the up/down arrows. Click an hours, minutes or seconds segment to highlight it and then click the up or down arrow.

Step 2: Select a camera

Select the camera you want to search by from the drop-down menu. Once you have selected a specific camera, the Location and Zone specified in Where are ignored.

Step3: Select a Location and Zone to search

From the Where fields, select a Location and Zone from the drop- down lists.

Step 4: Select a type of Event

Select a type of Event from the drop-down list.

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Step 7: Click Search

When you have entered the day and time range, click Search to initiate the event search. Events that are found will be listed in the window below. If necessary, stop a search at any time by clicking Stop Search.

Step 5: Select a State

Select a State for the event, whether it was On or Off during the period. Alternatively, select All States.

Step 6: Select a Priority

Select a Priority from the drop-down list.

View retrieved recorded video To view video of when an event occurs, click the event to highlight it and click View Event in Camera to view it in a Video Window.

You can also view recorded video by double-clicking the event.

Clicking Cancel stops any searching and closes the dialog.

When you have finished viewing an event in a Video Window, click Return to Live in the Timeline to return the Video Window to live viewing.Note

Use Timeline and View Events

You can search events by keywords, such as deleting, recording or frames etc, when using customer trigger. Found events will be event tips based on entered events.Tip

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Popup Video upon Event Occuring Select the Pop up the video window automatically when event occur checkbox under the Event popup setting administrator tab in the Viewer Settings screen to display the corresponding video window in the foreground and begin live viewing when a sensor input or motion detection occurs.

If the video window that pops up is in the Viewer Area, that window is automatically displayed in the foreground

The size of video windows that are displayed automatically is Medium (320x240).

Note

When motion detection is on, the corresponding video is displayed automatically.

Use Timeline and View Events

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Chapter Overview

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This chapter explains points to notice concerning the Storage Server when you operating and maintaining the network camera system, as well as guidelines for operating the system.

Health Check for Storage Server

Explains the messages displayed for VK events and gives example resolutions, and also explains the number of frames queued for processing for each camera.

Operation Guideline for Recording and Viewing

Explains frame rates for recording and live viewing via the Viewer.

Operation Guideline for Sensor Event Recording

Explains operation tips concerning the sensor event recording, including points to notice and counteractions against troubles.

Optimization of Motion Detection Recording (Index)

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Event type Message Description Counteraction example

Health Check for Storage Server

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VK Events (Timeline for VK Viewer) If any of the events listed in the table below occurs, you may have to take the specified counteraction.

The text within { } in each message depends on the situation.

Indicates the free space on the disk

Starts and stops deletion due to space shortage. (*)

Pauses and resumes recording due to space shortage. (*)

Connection error to the Camera Server

Recording frame rate change

Indication (on) / recovery (off) {Drive Name} is running out of space: {Situation}

Start (on)/Stop (off) Deleting files on Drive {Drive Name} due to disk free space shortage: {Situation}

Start (on)/Stop (off) Recording paused due to disk free space shortage on Drive {Drive Name}: {Situation}

Error occurrence (on) / recovery (off) Connection to host ({Camera Server Address}: {Port}): {Situation}

Effective recording rate ({recording rate before change} {recording rate after change} %) Example: Ex. Recording rate (100.0 90.0 %) * This is not an On/Off event.

This event occurs when the disk free space has run under the specified value or the used disk space has exceeded the specified valued. In this case, data may be deleted before the designated storage time elapses. Disk capacity indication is only effective when it is on.

This event occurs when the disk free space has run under the threshold value or the used disk space has exceeded the threshold valued.

This event occurs when the disk free space has run under the threshold value or the used disk space has exceeded the threshold valued.

This event occurs when an error has occurred while connecting to the Camera Server. However, it does not necessarily occur for every connection failure. When this event occurs, the recording engine tries for reconnection and a COMM error occurs if the retry fails.

This event indicates that the recording frame rate has been reduced due to increased server load.

For the items marked with (*), refer to Disk Space Management ( P. 64).

Review the recording and Camera Server settings (P. 57, P. 100)

Review the network connection ( P. 100).

Review the recording settings or consider adding the Storage Server ( P. 88).

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Number of Frames Queued for Processing The Camera Summary screen displays the number of frames queued for processing for each camera, allowing you to check the load conditions of the PC.

This information is updated at every 5 seconds.

If the number of frames queued for processing exceeds 500, either reduce the video recording frame rate, or reduce the image size or quality, etc. in order to reduce the number of frames queued for processing. If the number of frames queued for processing exceeds 1,000, dropped frames may occur in the recorded video.

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Operation Guideline for Recording and Viewing

The following explains the automatic frame rate adjustment function for viewing and recording.

This function checks the load of the PC on which the Storage Server and the Viewer are running and adjusts the frame rate for video recording and live viewing.

Live-View Frame Rate Adjustment

Auto Adjust Frame Rate in the Viewer Settings ( P. 169)

* This option is enabled by default (recommended).

When displaying live video, the Viewer requests the camera to send the video at the

specified frame rate ( Max. Live Frame Rate on P. 169).

If you use this function, you can maintain a stable display of live video with a temporarily

lowered frame rate even if your PC temporarily becomes highly loaded for some reasons.

If you do not use this function, menu operation or display response may be affected when

the load on your PC is high.

For video in MPEG-4 format, the Max. Live Frame Rate and AutoAdjust Frame Rate

settings are ignored, and the frame rate that is sent from the camera is displayed.

Using this function is recommended; however, make sure you perform tests under actual conditions before starting operations.

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Recording Frame Rate Adjustment

Reduce recording frame rate when disk is under high load in the Storage Server Configuration dialog ( P. 57)

* This option is enabled by default (recommended).

When the network recording software writes images received from cameras into the hard disk, if the load (mainly the load of writing into the hard disk) of the PC on which the Storage Server is running is too high, the software cannot write the images immediately.

If the amount of the image that is waiting to be written increases for a certain period of time, the Storage Server considers the PC to be highly loaded. When this happens, the Storage Server stores images at intervals rather than storing all of the images the Storage Server received, in order to reduce the PC load.

If you use this function, you can avoid recording failure as much as possible even if your PC temporarily becomes highly loaded for some reasons. When using this setting, adjust the video recording frame rate so that it does not drop below 0.5 fps.

Note that events are generated when the network recording software starts and ends the operation of the function ( P. 288, Changing the Recording Frame Rate). You can check the operating status of the function via the Event Search dialog ( P. 214).

If you do not use this function, recording may be interrupted when the load on your PC is high. This software cannot detect the recording interruption.

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Operational Guideline for Sensor Event Recording

Proper Operation of Sensor Event Recording (Optimization of Sensor Arrangement and Sensitivity) Frequent sensor events result in high CPU load on your PC, and the recording frame rate may be reduced or recording may be interrupted. If you have 10 or more sensor events per minute continuously, we recommend continuous recording.

For each Storage Server, it is recommended to lower the sensor sensitivity or use continuous recording.

20,000 or more sensor events occur a day. 10 or more sensor events occur every minute.

Check the number of sensor events with the status bar. Tip

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The Motion Detection recording is not suited to applications where high levels of reliability are required. Therefore, it is recommended to use continuous recording for monitoring or other purposes if consistently high levels of reliability are required. Canon accepts no liability whatsoever for faults, etc. resulting from the use of the Motion Detection recording.

Frequent motion detection events result in high CPU load on your PC, and the recording frame rate may be reduced or recording may be interrupted. If you have 10 or more motion detection events per minute continuously, we recommend continuous recording.

Frame Rate indicates the number of frames for Motion Detection recording. Lowering this value mitigates load on the Storage Sever.

Motion Detection Setting for Each Camera Model

VB-C60, VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi, VB150

Configure the Motion Detection settings on the Camera Server.

Please refer to the Camera Server Users Manual for details.

For the VB150, Video Input must be set to Single.

VB-C300

Configure the Motion Detection settings on the Storage Server.

Refer to Setting Motion Detection Recording ( P. 124) for details on how to set the Motion Detection parameters.

Typically, set the total frame rate to 150 fps (e.g., 30 fps with five cameras) with the display resolution of QVGA.

Longer before event recording with insufficient memory may lead to the use of disk-based virtual memory which will greatly reduce performance. Shorter before event recording will reduce memory usage.

The full requested duration of post event recording may not be available due to data size and network delays.

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Chapter 7 Backup Scheme

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Chapter Overview

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This chapter explains how to make backups for each purpose.

Since the volume of video data the largest among various data types requiring backup, you must carefully choose backup equipment and learn the backup techniques.

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Purpose

Purposes of backup include.

Backup for Data Protection

Prevents data from system crush or hard disk failure. This type of back up targets video data, event data, and configuration files.

Backup for Archive

Stores recorded video data and event data on other media for a long period of time.

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Backup Device Prepare necessary equipment for backup depending on the data quantity of the VK-64/VK- 16. Basically, you should use the DDS-4 type device if a single backup copies several Gigabytes through 40 GB of data, and DAT72 or AIT if it copies around 70 GB of data.

Further, if backup data quantity reaches 100 through 400 GB, you should use the LTO device. If you need more capacity or want to omit media replacement, you can consider auto loaders for the LTO device.

Backup Example for VK-64/VK-16

If 10 Camera Servers record video for 30 days at 1 fps (10 KB)

the required data capacity is 300 GB per month, 70 GB per week, and 10 GB per day.

In this case, it is recommended to use the LTO device (Ultrium tape device). This type of device records 100 through several hundreds GB of data at the average transfer speed of 25 through 30 MB/sec (or 40 through 60 MB/sec when data is compressed).

The time required for making backup of data for 30 days (300GB) is approximately 12,000 seconds (i.e., 3.5 hours). The time is shortened to approximately 2.5 hours when data is compressed (Although the hardware specifications mention that the transfer speed will be doubled by compressing data, the expected compression ratio depends on data formats. Therefore, it is dangerous to think so).

The time required for making backup of data for a week (70GB) is approximately 2,800 seconds (i.e., a little longer than 46 minutes).

The time required for making backup of data for one day (10GB) is approximately 400 seconds (i.e., 6 minutes 40 seconds).

Notes: Recording does not stop while making a backup of data; however, the recording frame rate may be reduced from the specified value due to disk I/O load and CPU load.

Backup Tool It is recommended to use a third-party backup tool for Windows. Read the manual of the tool for deployment.

Restore Server for Archiving If the purpose of backup is archive, you should prepare a separate PC for the Storage Server to which data will be restored. This PC must have the same drive configuration (e.g., hard disk configuration). For example, if the source servers system drive is C and data storage drive is D, and video data drive is E, you must configure the PC with the same drive configuration. However, the hard disk capacity must be determined according to data to restore.

Video data for VK-64/VK-16 is irreversible compressed data. Compression process done by tape or other devices is not necessary.Tip

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Files to Make a Backup

Storage Location of Video Data, Audio Data, and Event Data Video data being recorded is saved in a temporary file (refer to About Temporary File below), and the file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive.

Audio data is recorded using the G71 Law format, and saved in the QuickTime file format. The audio recording bitrate is 64 Kbps.

The recorded video data, audio data, and event data are saved in the following folders according to your settings for Save video in and Drive when you register Camera Servers ( P. 98).

Recorded Video data

Save video in: \WebView-NVR\videofiles

The following two file types are backed up:

File name = NVR_INDEX_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss.mov

Camera ID Recording start date_time Recording end date_time

(For JPEG Video) File name = NVR_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss.avi

OR

(For MPEG-4 Video) File name = NVR_MPEG4_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss.mov

About Temporary File

File name = NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.avi

File name = NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.avi.tmp

File name = NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.mov

File name = NVR_STANDBY_MPEG4_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.mov

These four files are not yet settled by the system.

These two files are used in pairs. Be sure to back up both files. Note

The recorded video data file name contains the Greenwich Mean Time as the time stamp.

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Recorded Data Concept

Video data being recorded is saved in a temporary file, and the file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive. This recording unit can be changed in the Maximum file size/duration field, in the Storage Server Configuration windows Settings tab ( P. 57).

Temporary files cannot be backed up in the normal procedure.

Audio data

Save video in: \WebView-NVR\videofiles

The following file types are backed up.

File name =

NVR_AUDIO_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss.mov Camera ID Recording start date_time Recording end date_time

Temporary files

The following files are the files before being settled by the system.

File name =NVR_STANDBY_AUDIO_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.avi

Event data

Save video in: \WebView-NVR\eventfiles

The following file types are backed up:

File name = NVR_EVENT_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.evt Camera ID Recording start date_time

The recorded event data file name contains the Greenwich Mean Time as the time stamp.

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The recorded audio data file name contains the Greenwich Mean Time as the time stamp.

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Configuration files

The configuration files for the Storage Server and Viewer are saved in the following folders of the PC where each program is installed.

Configuration file path for OS other than Windows Vista

:\Documents and Settings\All Users\Application Data\Canon \WebView\NVR\

Configuration file path for Windows Vista

: \ProgramData\Canon\WebView\NVR\

Back up the entire contents of this folder.

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NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.avi

NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.avi.tmp

NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.mov

NVR_STANDBY_AUDIO_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.avi

NVR_EVENT_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.evt

NVR_INDEX_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss.mov

NVR_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss.avi

NVR_EVENT_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.evt

Recording (For JPEG Videos)

Recorded video data (after settled)

The configuration file names do not appear if the Show hidden files is not checked under the Windows Folder Option.

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Backup for Data Protection

About Backup When making a backup of data for protection, you must back up the following data:

Recorded video data ---- It is recommended to make an incremental backup of this data. Refer to P. 231 for the file names and storage location.

Event data ----------------- It is recommended to make an incremental backup of this data. Refer to P. 232 for the file names and storage location.

Configuration file --------- Usually, make a backup of the configuration file when the system is installed, and do it again each time you change the settings of the VK-64/VK-16. However, if the management is complicated, you can perform a full backup every day. Refer to P. 233 for the storage location.

Notes on Backing Up Recorded Video Data

Video data being recorded is saved in a temporary file on a hard disk drive. The temporary file cannot be backed up in the normal procedure. Refer to Recorded Video Data ( P. 231) for details.

The temporary file cannot be backed up until it is converted into video data.

You should choose the backup hardware best suited for the backup data quantity. Basically, you should use the DDS type device if a single backup copies 1 through 10 GB of data, and AIT device if it copies 10 GB through 100 GB of data, and LTO device if it copies 100 through 400 GB of data. If you need more capacity, you need to consider multiple backup devices. Also, it is recommended to use a backup device with a high data transfer rate.

If the total capacity of the hard disk reaches several terabytes, you should rather consider, than making backups, using hot-spare hard disks or highly reliable storage system, or further reliable and available RAID system.CO

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Backup for Archiving (Long-Term Storage of Data)

When making a backup of data for long-term archive, you must back up the following data:

Recorded video data ---- It is recommended to make an incremental backup of this data. Refer to P. 231 for the file names and storage location.

Event data ----------------- It is recommended to make an incremental backup of this data. Refer to P. 232 for the file names and storage location.

Configuration file --------- Usually, make a backup of the configuration file when the system is installed, and do it again each time you change the settings of the VK-64/VK-16. However, if the management is complicated, you can perform a full backup every day. Refer to P. 233 for the storage location.

Notes on Backing Up Recorded Video Data

Video data being recorded is saved in a temporary file, and the file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive. The temporary file cannot be backed up in the normal procedure. Therefore, backup only the settled files. Refer to Backup for Data Protection ( P. 234) for details.

When choosing the backup device, consider the backup unit. For example, if the backup unit is 100 through 400 GB, use a high-density tape device called LTO device. If it is around 2TB (far beyond 400 GB), consider LTO auto loader device.

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Backup Procedure for Video Data and Event Data

Back Up Recorded Video Data and Event Data.

Estimate the total quantity of recorded video data for backup.

The video data quantity per day can be calculated as: Image file size per frame x Frame rate x Number of Camera Servers x Recording time (seconds) per day.

Refer to Server Sizing Concept ( P. 31) for details.

Prepare the backup device and backup tool for Windows according to the estimated quantity.

Set up the backup tool as directed on P. 230.

Be sure to exclude the temporary files from the backup target. 3

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If the VK-64/VK-16 continues recording video while making a backup, you must take into account the increased I/O load on the hard disk due to data transfer to the backup device. If the recording frame rate of the Storage Server is reduced by performing the backup, consider the following: Lower the recording frame rate during backup in the

Recording Schedule Setting window. Establish multiple I/O channels (e.g., RAID cards) on the

Storage Servers to deploy multi-storage configuration and distribute the recorded video data among servers. Choose a backup device according to the storage configuration.

Use multiple Storage Servers and use a dedicated backup device for each server. Refer to P. 30 for how to use multiple Storage Servers.

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Restoration Procedure

Restore Data from Backup for Data Protection The following explains how to reconstruct the Storage Server for the VK-64/VK-16 for maintenance or recovery from a failure.

Check that the PC hardware environment has been restored to the former state. Be sure to use the same folder organization as before.

Install the VK-64/VK-16.

After installation completes, stop the Storage Server from the Storage Server Configuration window.

Restore the VK-64/VK-16s configuration file to the former location. The default location is as follows:

Configuration file path for OS other than Windows Vista

: \Documents and Settings\All Users\Application Data\Canon\ WebView\NVR\

Configuration file path for Windows Vista

:\ProgramData\Canon\WebView\NVR\

Restore the recorded video data file to the former location. The default location is as follows:

: \WebView-NVR\videofiles

Restore the event data file to the former location. The default location is as follows:

: \WebView-NVR\eventfiles

Start the Storage Server from the Storage Server Configuration window.

Check that the recording operation is performed correctly. Also check that restored video data is played back correctly.8

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If the Maximum retained history setting is used in the Storage Server Configuration window and the restored video data contains data exceeding the retaining period, that data will be deleted when the Storage Server starts.

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Restore Data from Backup for Data Archiving The following explains how to restore only necessary files from the data backup for archive.

Check that the drive configuration of the PC to which the files are restored is the same as the PC from which the files were backed up.

Be sure that the hard disk has a capacity larger than the total size of the video data files to restore.

Install the VK-64/VK-16.

Restore the VK-64/VK-16s configuration file to the former location. The default location is as follows:

Configuration file path for OS other than Windows Vista

: \Documents and Settings\All Users\Application Data \Canon\ WebView\NVR\

Configuration file path for Windows Vista

:\ProgramData\Canon\WebView\NVR\

Uncheck the Maximum retained history option in the Storage Server Configuration window.

Launch the Viewer and delete all the schedules for all the Camera Servers in the Recording Schedule tab under the Settings screen.

After deleting schedules, stop the Storage Server from the Storage Server Configuration window.

Restore video data files matching the date and time you want to play back to the former location. The default location is as follows:

: \WebView-NVR\videofiles

Restore event data files matching the date and time you want to play back to the former location. The default location is as follows:

: \WebView-NVR\eventfiles

Start the Storage Server from the Storage Server Configuration window.

Also check that restored video data is played back correctly. 10

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Notes on Restoring Data from Backup for Data Archiving

When restoring the configuration file, also the old recording setting information is restored as well. After restoration, the PC may start recording video according to the old recording schedule. If you do not want to record video, delete the recording schedules after restoration.

If the Maximum retained history setting is used on the Storage Server, uncheck this option. If this option is enabled, the past data may be lost.

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Examples

Configuration 1: Backup for Data Protection 1

Premise

5 units of VB-C50i

Recording condition

Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, the size for one image data is 15 KB.

The Maximum file size/duration option in the Storage Server Configuration window is set to six hours.

Under this condition, the video file size per Camera Server per day is 310 MB x 4 files.

Therefore, the video data quantity per Camera Server per day is 1.25 GB and 6.25 GB for five Camera Servers.

Hardware requirement

6.25 GB per day x 30 days = 190 GB Hard disk capacity of around 240 GB is required.

If the storage period of video data on the Storage Server is 30 days, an archive backup for 1-week data can be saved on 50-GB tape with an AIT drive. To save 30-day data on a single cassette of tape, a 200-GB LTO drive is necessary.

Configuration 2: Backup for Data Protection 2

Premise

10 units of VB-C50i

Recording condition

Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, and the size for one image data is 15 KB.

The Maximum file size/duration option in the Storage Server Configuration window is set to six hours.

Under this condition, the video file size per Camera Server per day is 310 MB x 4 files.

Therefore, the video data quantity per Camera Server per day is 1.25 GB and 12.5 GB for ten Camera Servers.

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Hardware requirement

12.5 GB per day x 30 days = 375 GB Hard disk capacity of around 450 GB is required.

If the storage period of video data on the Storage Server is 30 days, and the required archive period is 180 days, an archive backup for 1-week data can be saved on 100-GB tape with an LTO drive (Ultrium). If you use a 400-GB LTO drive, you can save 30-day data on a single cassette of tape.

Configuration 3: Backup for Data Archiving

Premise

5 units of VB-C50i

Recording condition

Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, and the size for one image data is 15 KB.

The Maximum file size/duration option in the Storage Server Configuration window is set to six hours.

Under this condition, the video file size per Camera Server per day is 310 MB x 4 files.

Therefore, the video data quantity per Camera Server per day is 1.25 GB and 6.25 GB for five Camera Servers.

Hardware requirement

6.25 GB per day x 30 days = 190 GB Hard disk capacity of around 240 GB is required.

If the storage period of video data on the Storage Server is 30 days, and the required archive period is 180 days, an archive backup for 1-week data can be saved on 50-GB tape with an AIT drive. If you use a 100-GB LTO drive, you can save 1-week backup data.

However, if the tape capacity for archive is too large, we should consider that it takes too long to find desired data from the restored data.

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Configuration 4: Backup from Multiple Storage Servers (Backup for Data Protection)

Premise

100 units of VB-C50i

Recording condition

Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, and the size for one image data is 15 KB.

Twenty Camera Servers are registered in five Storage Servers to record video.

The Maximum file size/duration option in the Storage Server Configuration window is set to six hours.

Under this condition, the video file size per Camera Server per day is 310 MB x 4 files.

Therefore, the video data quantity per Camera Server per day is 1.25 GB and 25 GB for twenty Camera Servers.

Hardware requirement

25 GB per day x 30 days = 750 GB Ten servers is required (for each Hard disk capacity of 900 GB or more).

In this case, it is ideal to prepare one backup device for each server for backup. If you use a 400-GB LTO drive, you can save 2-week data on a single cassette of tape. Alternatively, you can prepare two or three servers dedicated for backup, and use network backup for central management.

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Chapter 8 System Maintenance

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Chapter Overview

244

This chapter describes about the version upgrade, reinstallation and restoration of the older version for VK-64/VK-16, and about the version upgrade of camerafs firmware.

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Upgrade VK-64/VK-16

This section describes how to upgrade previous versions of VK-64/VK-16.

Upgrade from Version1.0

Obtain the released version of v2.0 (you cannot use the upgrade program).

Back up the following folders that are in the Storage Server of v1.0.

\NVR\1.0\conf

< > C:\Program Files\Canon\Webview\NVR\1.0\conf

:\WebView-NVR

Please note that the capacity of this folder is large.

Install the new version.

If a failure occurs, restore the previous version by following Procedure for Restoring Previous Version ( p. 248).

Upgrade from v1.1, 1.2, 1.3 and 1.4

Obtain the v2.0 upgrade program (free program).

Available from Canon Web site.

Back up the following folders that are in the Storage Servers of v1.1, v1.2, v1.3 and v1.4.

Configuration file path for OS other than Windows Vista

:\Documents and Settings\All Users\Application Data\ Canon\Webview\NVR

:\WebView-NVR

Configuration file path for Windows Vista

:\ProgramData\Canon\WebView\NVR\

:\WebView-NVR"

Install the new version by following the upgrade procedure described at our WebView Product web page.

If a failure occurs, restore the previous version by following Procedure for Restoring Previous Version ( P. 248).

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When upgrading your PC to Windows Vista, first upgrade the software to v2.0 before upgrading to Windows Vista.

If you are using VK-64/VK-16 with NAS server, you need to set up log-on settings again after upgrading VK from v1.3 and v1.4 to v2.0.

Note

Version upgrade from VK-Lite

First, you need to buy VK-64/VK-16 v2.0 (there are no upgrade program available).

Back up following folders of the VK-Lite storage server.

For OS other than Windows Vista

:\Documents and Settings\All Users\Application Data\ Canon\WebView\NVR

:\WebView-NVR"

For Windows Vista :\ProgramData\Canon\Webview\NVR

:\WebView-NVR"

Uninstall VK-Lite in Add or Remove Programs in Control Panel (Uninstall a program or Programs and Features in Windows Vista).

Install VK-64/VK-16 v2.0. If it failed, follow the instruction in Procedure for Restoring Previous Version ( P.248) to restore VK-Lite.4

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Reinstall VK-64/VK-16

You cannot reinstall the software if you use the upgrade program.

When You Have the Released Version

Uninstall v2.0.

Back up the following folders that are in the Storage Servers of v1.1, v1.2, v1.3 and v1.4.

Configuration file path for OS other than Windows Vista : \Documents and Settings\All Users\Application Data\

Canon\Webview\NVR :\WebView-NVR

Configuration file path for Windows Vista :\ProgramData\Canon\WebView\NVR\ :\WebView-NVR"

Install the new version by following the upgrade procedure described at our WebView Product web page.

If a failure occurs, restore the previous version by following Procedure for Restoring Previous Version ( P.248).

When You Do Not Have the Released Version 2.0

Uninstall v2.0.

Install the previous version.

Obtain the v2.0 upgrade program (free program).

Available from Canon Web site.

Execute the v2.0 upgrade program. 4

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When You Want to Perform the Full New Installation If you have removed the application from Programs and Features in the Control Panel, the application folder, including its setting files and recorded data, remains undeleted. To delete all these files, delete all the following folders. :\Program Files\Canon\Webview\NVR :\Webview-NVR (storage folder for recorded

and event data) :\Documents and Settings\All Users\

Application Data\Canon\WebView\NVR (storage folder for setting files)

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Procedure for Restoring Previous Version

Required Media and Data Make sure that you have the installation CD, patch installer and backed-up data for the previous version.

Delete Canon Network Video Recorder VK Series v2.0 from Add or Remove Programs in Control Panel.

Delete the following folders.

Configuration file path for OS other than Windows Vista : \Documents and Settings\All Users\Application Data\

Canon\Webview\NVR :\WebView-NVR

Configuration file path for Windows Vista :\ProgramData\Canon\WebView\NVR\ :\WebView-NVR"

Install the previous version by using the installation CD and patch installer for the previous version.

Stop the Storage Server in the Storage Server configuration.

Quit the Viewer.

Replace the existing folders with the following backed-up data.

In case of Version 1.1, 1.2, 1.3 and 1.4

Configuration file path for OS other than Windows Vista : \Documents and Settings\All Users\Application

Data\Canon\Webview\NVR

Configuration file path for Windows Vista : \ProgramData\Canon\WebView\NVR\

In case of Version 1.0

\NVR\1.0\conf

< > C:\Program Files\Canon\WebView\NVR\1.0\conf

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Camera Server Maintenance

The information about the latest firmware and backup/restore tools can be obtained on Canon Web site.

Procedure for Updating Camera Firmware When updating firmware, use proper tools for each model.

Obtain the latest firmware including the firmware update tool as well as backup and restore tools for configured values.

Save the values configured in the Camera Server by using the backup tool for configured values.

Perform the Firmware update by using the firmware update tool.

If a failure occurs in step 3, restore the settings by using the restore tool for configured values.

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Chapter 9 Troubleshooting

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Chapter Overview

252

This chapter explains the chart of countermeasures against failures, measures to be taken when a trouble occurs (troubleshooting), error messages, and log files.

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When a recording trouble occurs when playing back recorded vide data (e.g., data is not found), you can guess the cause by checking the Event Logs of the VK-64/VK-16 and Storage Server Log (re_log) .

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Event

Connection to error: Error occurred ( : ) Ex. Connection to 192.168.100.1 error: Error occurred (10060: Connection time-out)

Effective recording rate ( %) Ex. Effective recording rate (10090.0%)

N/A

N/A

N/A

Recording to E:\drive is on standby due to shortage of free HDD space.

Storage Server

ERROR (connect) : socket type= (IMAGE/EVENT/COMMAND), cameraserver= ( : ) win32_error= ( : )

Camera Effective recording rate (y%->z%)

If the following message is also recorded, a large amount of captured data may have been discarded:

Camera : / frames discarded due to busy frame queue in last 1 minutes.

Camera : / frames discarded due to busy drive thread in last 1 minutes.

Camera : / frames discarded due to busy frame queue in last 1 minutes.

Error writing frame for camera :

If the following messages are also recorded, a large amount of captured data may have been discarded:

Camera : / frames discarded due to busy frame queue in last 1 minutes. Camera : / frames discarded due to busy drive thread in last 1 minutes.

No Storage Server Log

Cause

Error No.

10050

The effective recording rate is too low (below 50 %). Sensor and motion detection events occur too frequently, exceeding the standard given by the guideline. CPU load of the Storage Server PC may be high.

Load due to writing recorded video data onto HDD may be too high.

CPU load of the Storage Server PC may be too high.

The specified drive may be unable to be written. The time setting of the VK-64/VK-16 Storage Server PC may have been changed to the past (in the NTP operation environment).

Load due to writing recorded video data onto HDD may be too high.

Description

Network may be out of service. A Camera Servers network problem or session disconnection due to Camera Servers reboot has occurred.

10054

10060

10061

10064

Countermeasure

Check the network (HUB, cables, etc.) for any problem and confirm that the Camera Server is operating normally.

Adjust the recording schedule and sensitivity of motion detection. Check the CPU usage and terminate any applications which are putting heavy loads to the CPU.

Use the Windows Performance Monitor to check the writing status of HDD. Review the recording schedule or add servers as required.

Use the Task Manager to find out the application causing the problem. If the VK-64/VK-16 module (AE.EXE) is causing the problem, the event generation frequency may be too high. Try the following: - Shorten the Maximum retained

history setting for the recorded data - Reduce the number of events to

generate - Add servers to distribute the load.

Check the drive for recording video data. If you are using NTP to adjust time, shorten the synchronization interval with NTP (e.g., 7 days 1 day).

Shorten the Maximum retained history or add HDD. Also, review the recording schedule.

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VK Troubleshooting

Viewing Screen and Video Windows This section describes how to solve problems that may occur when you are using VK- 64/VK-16.

Some of the thumbnails are not showing in the Camera Selection Area.

Situation You do not have enough thumbnails on display to make the scrollbar appear, but some of the thumbnails that were displayed before are no longer shown.

Solution Most likely you have selected another Zone or Location from the drop-down menu that is further down the list and the thumbnails have been scrolled to the left to show the selected Zone ( P. 187). Check the selected Location and Zone.

Cannot Pan, Tilt or Zoom a Camera Server in a Video Window.

Situation You have clicked a Video Window to get Camera Server control, but the shape of the mouse cursor is not changed to operate the Camera Server.

Solution Double-click the Video Window or select Get Camera Control from the Video Window menu ( P. 194). Alternatively, check whether recorded video is not being played. If video is not being played, the title bar of the Video Window will be gray, not black ( P. 193).

The Record Now feature is gray and disabled in one Video Window menu, however it is enabled in other Video Window menus.

Situation You have clicked a Video Window to display a Video Window menu and Record Now is gray (disabled). However, other Video Windows have the function enabled.

Solution Check if a Camera Server in the Video Window has the setting that disables recording (when the Camera Server was configured, Do not Record was selected).

Layouts set up by another user cannot be seen.

Situation In the Organize Layouts & Layout Sequences dialog, you have clicked in the Personal Layouts folder in order to open a Layout created by another user.

Solution Layouts saved in the Personal Layouts folder cannot be seen by other users. To show a created Layout to all users, it should be created by a user with Administrator privileges and saved to the Shared Layouts folder ( P. 172).

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Live and recorded video is not good quality (this does not relate to Resolution).

Situation In a Video Window, the live video quality is lower than that of another Video Window and recorded video (when you play back video) is also not good quality.

Solution The quality of live and recorded video cannot be changed in VK-64/VK-16. The video quality may vary from one Video Window to another because of Camera Server settings. The quality can be changed to a higher one in the admin screens of Camera Servers.

Recording cannot be performed.

Situation1) Recording cannot be performed by all of the network cameras.

Situation2) Recording cannot be performed by a certain network camera.

Solution In the case of 1), check the following:

The network cable of the server is plugged in.

The power supply has been cut off.

Do not Record is not specified in the Special Day Schedule settings and others.

Link lamps on the hub (switch) and on the network connector for the server are on. If the lamps are off, there may be defects in the cable, hub (switch), or

network connector for the server.

In the case of 2), check the following:

The power source or network of the Camera Server have no problem.

The ping command succeeds for the network camera.

You can view live video of the Camera Server using VB-C60 Viewer, NC Viewer, PC Viewer or other viewers.

Do not Record is specified in the Special Day Schedule settings and others.

Sensor recording or motion detection recording is set or not.

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VK Troubleshooting

Cannot log into a Storage Server from a Viewer.

Situation You cannot log into a Storage Server from a Viewer.

Solution Check the following:

The login user name and password are correct.

The network between the server and the Viewer has no problem.

The IP address of the server to which you want to login is correct.

The ping command succeeds for the server from the Viewer.

When the proxy is configured in Internet Explorer, change the settings to exclude the VK server.

Cannot view live video.

Situation You cannot view live video.

Solution Check the following:

If Could not connect to camera is displayed in the Video Window, check whether the power source of the Camera Server and the network have no problem.

An error is displayed in the Timeline in the Viewer.

If Connect to : Error Occurred is displayed, check whether the power source of the Camera Server and the network have no problem.

The screen goes black when layout is switched, but video is displayed after a few seconds.

Too many Camera Servers that exceed the performance of your PC are displayed in the Viewer, or a live frame rate that exceeds the performance of your PC is set. Reduce the number of Camera Servers to be displayed, or decrease the live frame rate.

When a layout sequence is running in the Viewer, the Video Window suddenly goes black and video of the Camera Server cannot be displayed.

Situation When a layout sequence is running, the Video Window goes black and video of the Camera Server cannot be displayed.

Solution When many Camera Servers are placed in one layout and a layout sequence is run in a short time, system resources required for communication may run short. Reduce the number of Camera Servers to be displayed in a layout, or make the switching interval for layout sequences longer.

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Viewer operation seems to slow down.

Situation Viewer operation slows down.

Solution The performance of a Viewer depends largely on CPU specifications and graphics specifications of the PC on which the Viewer is installed. When Viewer operation slows down, try to reduce the number of Camera Servers to be displayed or decrease a live frame rate. If the video quality of Camera Servers is set high or the resolution is set to VGA, processing may take a long time because the size of image data is large. In this case, review the video quality or video size in the Camera Server settings.

Timeline The Playback controls are inactive.

Situation You have clicked any of the Playback controls but nothing happens.

Solution Move the Playhead away from the Live position. Playback controls will then be active. A Video Window needs to be selected for playback. Also, the nudge buttons ( P. 204) and the Extract Video button ( P. 211) are enabled only when one Video Window is selected.

Extract Video Cannot save video as no data could be found.

Situation You have attempted to extract video, but an error message appears stating that no video can be found in the selected segment.

Solution Check that the selected segment of video has recorded footage ( P. 210).

Scheduling and Recording Cannot initiate Record Now on a camera.

Situation You have selected a Video Window to initiate Record Now, but the menu option is not available.

Solution In the Edit Camera Server dialog of the Configuration and Preferences screen, Do not Record is probably set for the Camera Server. Change the option to enable recording to the Storage Server ( P. 95).

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VK Troubleshooting

Cannot configure the Camera Server not to record.

Situation You have attempted to modify the Camera Server and set Do not Record in the Edit Camera Server dialog. A message appears stating that the Camera Server is already set up without recording settings.

Solution In the Camera Server list displayed on the Locations/Zones tab of the Storage and Camera Server Summary screen, the selected Camera Server probably has more than one listing. Click the listing which has an associated Storage Server listed beside it and then click Remove Camera Server. Make sure you save your changes to permanently remove the deleted Camera Server.

Storage Server free disk space is extremely low.

Situation Storage Server disk usage is far in excess of the calculated level ( P. 31, 64) and there is little free space.

Solution When the Camera Server video quality is set high, there is a large amount of data per frame. Also, if you are using anti-virus software, communication between Storage Servers and Camera Servers is being recorded and that file may be several gigabytes in size. Please alter the anti-virus software settings to eliminate Storage Servers from virus scanning targets.

Connection Problems Cannot connect to a Camera Server.

Situation In the Viewer the screen has gone black and a message appears stating Could not connect to camera.

Solution Check whether the network is down, whether the physical connection to the Camera Server is broken, or whether the camera is not powered.

Cannot connect to a Master Storage Server.

Situation You have attempted to launch the Viewer and a connection to the Master Storage Server error message appears.

Solution Check whether the specified Master Storage Server works properly. On the Storage Server computer, open the Storage Server Configuration utility. If the Storage Server is not running, click Start Storage Server ( P. 61).

The Configuration and Preferences screen takes a long time to open.

Situation When you switch from the Viewing Screen to the Configuration and Preferences screen, a message Please wait appears and remains on screen for a while.

Solution Check whether you do not have a lot of Camera Servers to disconnect. Waiting time is dependent on the time required for disconnecting from each Camera Server on the network. It is recommended that you remove non- essential or low priority Camera Servers from your Viewing Screen.

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Fails to connect to Storage Servers when switching to the Configuration and Preferences screen.

Situation You have attempted to switch to the Configuration and Preferences screen and an error message appears stating a failure to connect to a particular Storage Server (name), although it can still connect to the Master Storage Server.

Solution Check whether the specified Storage Server works properly. A network error may have caused this situation.

Configuration Problems Cannot switch to the Configuration and Preferences screen.

Situation You have attempted to switch from the Viewing Screen to the Configuration and Preferences screen and an error message appears.

Solution Only Administrators can access the Configuration and Preferences screen. Check whether you have Administrator privileges.

Camera Servers are not displayed in the Camera Summary window.

Situation In the list of Camera Servers on the Camera Summary window, some of the Camera Servers are not displayed.

Solution Only Camera Servers associated with the item selected on the Storage Server tab or the Locations/Zones tab will be shown in the list. Also, if you have the Storage Server tab displayed, Camera Servers configured as Do not Record will not be shown.

Upgrade Problems Software cannot be upgraded to v2.0.

Situation When you try to upgrade the software from v1.1, 1.2 or v1.3 to v2.0 after upgrading your OS to Windows Vista, the Storage Server does not stop and installation cannot be completed.

Solution Follow the procedure below:

1. Right click on the Storage Server Configuration icon on the desktop, then choose Properties.

2. Click the Compatibility tab and check the Run this program as an administrator check box.

3. Double click the Storage Server Configuration icon to start the Storage Server Configuration tool.

4. Click the Stop Storage Server button in the Storage server status field.

5. Click the Retry button on the installer wizard for VK version 2.0.

VK Troubleshooting

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Messages List

Operation Messages and Error Messages Error messages and operation messages displayed during normal recording and operation of VK-64/VK-16 are shown below.

Video Windows Error Messages

Connecting to camera.

Could not connect to camera.

Getting camera control.

Can't get camera control.

Control will be lost in {count down} sec.

Camera control lost.

No recorded video.

Can't connect to storage server.

Not set up to record.

Please wait

The viewer is in the process of connecting to the camera.

The viewer cannot connect to the camera server and the live video cannot be displayed.

The message is displayed before starting camera control after sending a camera control request.

Another user with higher user authority has already been controlling the camera when you sent a camera control request.

If the camera is left uncontrolled for 30 seconds, this message is displayed and a countdown starts. It counts down starting from 10 to 0 by 1 second.

Time out occurred while the viewer is controlling the camera or a camera control request was sent from another user with higher user authority. This message will close in three seconds.

No recorded video exists during the time where the Playhead is positioned now, when playing recorded video.

It is unable to connect to the storage server to play recorded video.

You attempted to play recorded video with the camera set to Do not Record

It may take time until the MPEG-4 live/recorded video is displayed. This message will close in several seconds.

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Messages Cause

Login settings

Event notification

This account does not have the right to logon as services.\nPlease check the rights by the Local Security Policy Editor of Windows.\nThe services account is changed to Local system account.

The address of the recipient contains an invalid character.

Specify the address of the recipient.

The address of the sender contains an invalid character.

Specify the address of the sender.

The host name of the SMTP server contains an invalid character.

Specify the host name of the SMTP server.

Specify the port of the SMTP server using a number in the range of 1 to 65535.

Specify the user name using 1 - 100 characters.

The user name contains an invalid character.

You logged in using an account that does not have administrator privileges.

A character other than alphanumeric characters and underscore (_) was entered in the address of the recipient.

The address of the recipient was not entered.

A character other than alphanumeric characters and underscore (_) was entered in the address of the sender.

The address of the sender was not entered.

The host name of the SMTP server contains an invalid character.

The host name of the SMTP server was not entered.

The port number of an invalid SMTP server was used.

The user name was out of the valid number of characters range (This includes when the user name was not entered).

An invalid character was entered in the user name.

Storage Server Configuration Error Messages

Messages List

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Messages Cause

Event notification

User management

Configuration

Messages List

Specify the password using 1 - 20 characters.

The password contains an invalid character.

The host name of the POP server contains an invalid character.

Specify the host name of the POP server.

Specify the port of the POP server using a number in the range of 1 to 65535.

This user name cannot be used because it already exists.

The user name contains an invalid character.

The password contains an invalid character. Only alphanumeric characters and underscore (_) can be used.

The password (confirmation) does not match.

Are you sure you want to delete this user?

Specify the Storage Server name using 1 - 20 characters.

Specify the host name of the proxy server.

The password was out of the valid number of characters range (This includes when the password was not entered).

An invalid character was entered in the password. Only alphanumeric characters and underscore (_) can be used.

An invalid character was entered in the host name of the POP server.

The host name of the POP server was not entered.

The port number of an invalid POP server was used.

An attempt was made to add a user in the Storage Server by using a user name that is already registered.

An attempt was made to add a user by entering a user name that contains a character other than alphanumeric characters and underscore (_).

An attempt was made to add a user by entering a password that contains a character other than alphanumeric characters and underscore (_).

An attempt was made to add a user by entering a password in the Confirm Password field, which does not match the entered password.

An attempt was made to delete the user.

The Storage Server name was out of the valid number of characters range (This includes when the Storage Server name was not entered).

The host name of the proxy server was not entered.

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Messages Cause

Messages List

Configuration

When exiting the application or approving the change in all tabs

The host name of the proxy server contains an invalid character.

Specify the port of the proxy server using a number in the range of 1 to 65535.

The proxy settings have changed. Do you wish to restart the recording server?

Specify the maximum retention period.

Specify one or more days for the maximum retention period.

Specify the maximum file size/duration.

Specify 1024MB or less for the maximum file size.

Specify 32MB or more for the maximum file size.

Specify 24 hours or less for the maximum file duration.

Specify 1 hour or longer for the maximum file duration.

Specify the maximum disk space used.

Specify 32MB or more for the maximum disk space used.

Specify the notification settings for the low disk space warning level.

An error occurred in the configuration file

The host name of an invalid proxy server was used.

The port number of an invalid proxy server was used.

The proxy server settings have changed.

The value of the maximum retention period was not entered.

An attempt was made to configure the maximum retention period using a value of less than 1 day.

The value of the maximum file size/duration was not entered.

An attempt was made to configure the maximum file size using a value larger than 1024MB.

An attempt was made to configure the maximum file size using a value less than 32MB.

An attempt was made to configure the maximum file duration using a value larger than 24 hours.

An attempt was made to configure the maximum file size using a value less than 1 hour.

The value of the maximum disk space used was not entered.

An attempt was made to configure the maximum disk space used using a value less than 32MB.

The value of the low disk space warning level was not entered.

An error occurred while saving the Storage Server settings.

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An error occurred while writing the user file

When you change the retention period, the recorded video may be deleted. Are you sure you want to continue?

Are you sure you want to save the changes?

Initialization of network communication failed.

Registering Storage Servers and Camera Servers

Another Add Camera Server dialog

Saving/Managing Video Layouts

Messages List

Are you sure you want to delete this camera server camera server name?

All schedules configured for the camera number will be deleted. Select Yes to continue, or select No to cancel.

A layout with the same name is already registered. Are you sure you want to overwrite?

Are you sure you want to delete the following layout? Layout name

Are you sure you want to delete the following folder with the layouts in the folder? Folder name

An attempt was made to delete the camera server.

When you attempted to edit the VB150 settings, it was detected that the camera configuration has been changed on the VB150 side and the camera for which the schedule was configured no longer exists.

An attempt was made to save the current layout using the same name as a layout that already exists.

An attempt was made to delete the layout.

An attempt was made to delete the layout folder.

Messages Cause

Confirmation Messages of Viewer

The part of the message differs depending on the situation.

When exiting the application or approving the change in all tabs

All tabs

An error occurred while saving the user management information (the users.txt file).

The maximum retention period was changed to a shorter period.

An attempt was made to exit the application without saving the setting change.

Communication initialization was interfered with due to an internal program or OS error that occurred when the Storage Server installation was activated.

Messages Cause

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The audio transmission function of the camera is disabled.

You attempted to apply video recording stream settings to high rate JPEG video or MPEG-4 video.

The data volume of MPEG-4 video becomes several times bigger if the video contains a lot of motion of subjects. You need attention when using Preset Tour together with MPEG-4 recording, as a whole image moves during Preset Tour.

A non-Administrator user attempted to start up the Motion Detection Setting dialog.

The configured settings exceed the endurance limit of 100,000 pans and tilts (300,000 for the VB-C60) within one year on the VB-C50i or VB- C300.

Messages List

Add Recording Schedule

Motion Detection Dialog

Preset Tour Settings

The audio transmission function of the camera is not effective. Please confirm the setting of the camera.

A setup of the stream for recording is applied only to the JPEG recording not more than maximum frame rate 10fps. it is applied to neither JPEG recording of 10 or more fps nor MPEG-4 recording.

MPEG-4 recording with Preset Tour could consume disk space rapidly. Do you wish to continue?

The motion detection setting tool cannot be started because the user of the camera is not a manager.

Attention: The current Preset Tour settings might require you to repair the Pan/Tilt machine soon. Please note that the repair of consumable mechanical parts such as the Pan/Tilt machine may not be covered by the guarantee. Recommended Preset Tour settings to reduce the machine load: - Change the Preset Tour duration

within {hh} : {nn} at the [Start Time] and [End Time] setting.

- Adjust the Preset Tour configuration so that the total amount of camera movement (angle/time) becomes small.

- Set the pause time to the preset position longer than the Pause (sec) setting.

Click the [Cancel] button to return to the setting screen.

Messages Cause

Viewer Warning Messages

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Messages List

An attempt was made to start the Viewer, however a connection to the specified Master Storage Server could not be established.

You attempted to connect to an older version (V1.1 or earlier) of the Storage Server as the Master Storage Server. Alternately, you attempted to connect to a V2.0 Master Storage Server from an older version (V1.2, V1.3, or V1.4) Viewer.

You attempted to connect to an older version (V1.1 or earlier) of the Storage Server as a Slave Storage Server. Alternately, you attempted to connect an older version (V1.2, V1.3, or V1.4) Viewer to a V2.0 Slave Storage Server.

You attempted to connect a V1.0 VK Viewer to a V2.0 Slave Storage Server.

You attempted to connect a V1.1 VK Viewer to a V2.0 Slave Storage Server.

An attempt was made by a user without the administrator privilege to switch to the Configuration window.

A connection to a Storage Server other than the Master Storage Server failed when you accessed the Configuration and Preferences screen.

An attempt was made to save the changes in the Camera Server list in the Configuration and Preferences screen, however a connection to the Storage Server could not be established.

Connection to the Master Storage Server failed. Check the settings and try again.

Failed to connect to Master Storage Server IP address of Storage Server because of version mismatch.

Recording settings for camera servers will not be available on the storage server Storage Server Name. Version mismatch.

Failed to connect to Storage Server Storage Server Name. Recording settings for camera servers will not be available on the storage server Storage Server Name.

Recording settings for camera servers will not be available on the storage server Storage Server Name. HTTP error 505.

The configuration window can only be used by administrators.

The recording settings of the camera server cannot be configured for this Storage Server Storage Server name. Cause of the error

The changes cannot be saved because it cannot be sent to Storage Server name.

Starting the Viewer

Configuration and Preferences screen

Messages Cause

Error Messages of Viewer

The part of the message differs depending on the situation.

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Messages List

Messages Cause

An attempt was made to save the changes in the Camera Server list, however another administrator has conducted changes.

Another administrator changed the Master Storage Server settings while the Camera Server list was displayed.

An attempt was made to register a Storage Server by specifying a loop back host/address (local host, 127.0.0.1 or localhostlocaldomain).

An attempt was made to add a Storage Server that has been already registered.

An attempt was made to edit the Master Storage Server.

An attempt was made to change/delete the Storage Server while there are camera server settings that have not been saved.

An attempt was made to delete the Master Storage Server.

The host name or IP address was invalid when OK was pressed.

The port number was invalid when OK was pressed.

An attempt was made to add or edit a zone in the Storage Server without entering the name.

An attempt was made to register a location name that is already registered.

An attempt was made to register a location without entering the name.

The changes to the thumbnail, location and zone were not saved because the Master Storage Server settings have been changed by another administrator. Restart the Viewer.

The Master Storage Server settings have been changed by another administrator. Restart the Viewer.

This host name or IP address cannot be specified.

This Storage Server is already registered. Check the settings and try again.

The Master Storage Server cannot be changed here.

The camera server settings have not been saved. Save or delete the settings before changing the Storage Server settings.

The Master Storage Server cannot be deleted.

The host name of the Storage Server is invalid. Check the host name or IP address.

The port number of the Storage Server is invalid. Specify a number in the range of 1 to 65535.

Specify the host name of the Storage Server.

This location name cannot be used because it already exists.

The location name is not specified.

Configuration and Preferences screen

Adding/Editing/ Deleting the Storage Server

Adding/Editing a Location and Zone

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Messages Cause

An attempt was made to delete the location for which a zone has been added.

An attempt was made to add a zone while the location has not been registered.

An attempt was made to add a zone with a name that has been already registered.

An attempt was made to register a zone without entering the name.

An attempt was made to delete the zone for which a camera server has been added.

Even though video of a camera server is configured to be recorded in the Storage Server, the IP address and port used are the same as the camera server that has been configured in the Storage Server.

An attempt was made to add a camera server without selecting a location and zone.

An attempt was made to add a camera server without selecting a location and zone. This is displayed when VB150 is in the simultaneous mode and multiple cameras are connected.

After deleting the camera server, an attempt was made to add the camera server again when the changes have not been saved.

An attempt was made to connect with an invalid host name/IP address.

An attempt was made to connect with an invalid port number.

Delete the added zone before deleting the location.

Select a location.

This zone name cannot be used because it already exists.

The zone name is not specified.

Delete the added camera server before deleting the zone.

The recording settings of this camera server have already been configured in the selected Storage Server. Check the settings and try again.

Select a location and zone.

Select a location and zone. Camera number

The camera server with the same host name and port number is being deleted. Save the changes and add the server again.

The host name specified in Connection Settings is invalid. Check the host name or IP address.

The port number specified in Connection Settings is invalid. Specify a number within the range of 1 and 65535.

Adding/Editing a Location and Zone

Adding a Camera Server

Messages List

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Messages Cause

Adding a Camera Server

Recording Schedule

Messages List

The host name specified in Storage Server Configuration is invalid. Check the host name or IP address.

The port number specified in Storage Server Configuration is invalid. Specify a number within the range of 1 and 65535.

An error occurred relating to the schedule change of schedule name for the camera camera name registered in the Storage Server Storage Server name. This change will not be reflected on the Storage Server side.

An error occurred relating to the schedule deletion of schedule name for the camera camera name registered in the Storage Server Storage Server name. This change will not be reflected on the Storage Server side.

An error occurred when you obtained the schedule setting information of the Storage Server Storage Server name. This change will not be reflected on the Storage Server side.

This schedule overlaps with other schedule. Check the settings and try again.

For the end time of a schedule, a time of at least 15 minutes later than the start time must be specified. Check the settings and try again.

Do you want to save the change in the recording schedule?

An attempt was made to connect to the Storage Server with an invalid host name/IP address.

An attempt was made to connect to the Storage Server with an invalid port number.

The destination Storage Server was not found when you attempted to save the schedule.

The destination Storage Server was not found when you attempted to delete the schedule.

The Storage Server in which the schedule is to be saved was not found when you attempted to display the Recording Schedules window or to switch the Storage Server.

The recording schedules are overlapping.

An attempt was made to register a schedule with a shorter period than 15 minutes.

An attempt was made to close the Normal or Special Day Schedule screen without saving the change.

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Messages Cause

The Recording Schedules window was dragged in order to add multiple recording schedules, however the camera server for which a schedule has already been configured exists.

A layout or layout sequence with the same name exists in the folder to which the layout or layout sequence is moved or copied.

You turned the audio recording mode on when all of the video recording modes were off.

You attempted to operate the digital zoom region of the VB-C60 while Custom was selected.

An attempt was made to delete the special day schedule that is planned to execute.

An attempt was made to use the data for which another special day schedule is already configured.

An attempt was made to register a schedule that passes 24:00.

An attempt was made to add a special day schedule with a name that is already registered.

When displaying the Viewing Screen, the Viewer connects to a Storage Server. An error occurred during this process. When multiple Storage Servers are registered, the Viewing Screen may be displayed for each of the servers.

The schedule for the following camera is not created because the specified time frame has already been configured for another schedule.

The multiple schedules could not be added. All of the schedules attempted to create overlap with other schedules.

At least one type of recording must be selected.

If you select Custom in the Preset drop-down menu, you cannot use digital zoom.

This special day schedule is added with a date that uses a schedule. Delete the date before deleting the special day schedule.

This date is already used. In order to use it in another special day schedule, the date must be deleted from the original special day schedule special day schedule name.

The end time of the special day schedule cannot be set on the next day. Check the settings and try again.

This special day schedule name cannot be used because it already exists.

Communication with the Storage Server Storage Server name failed. Press OK to reconnect to the Storage Server. When Cancel is pressed, the video information and event information of the camera servers registered in this Storage Server can no longer be referred. Restart the Viewer manually.

Recording Schedule

Special Day Schedule

Viewing Screen

Messages List

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Messages Cause

The following layout has been deleted from the layout sequence.: Layout name Press OK to continue the layout sequence.

The following layout cannot be found. Contact your administrator when deleting the layout from the layout sequence. Layout name Press OK to continue the layout sequence.

The layouts registered in this layout sequence cannot be found.

The layout registered in this layout sequence cannot be found. Press OK to edit this layout sequence, or press Cancel to return to the previous layout.

The configuration window can only be used by administrators.

Do you want to save the change in this layout?

The image could not be saved.

Nothing could be saved because no video was recorded at the specified time.

Manual recording of the camera camera name registered in the Storage Server Storage Server name could not be started.

*The following message is added when the number of camera servers exceeds the licensing restrictions.

The number of camera servers exceeds the number allowed in the licensing agreement.

There is a layout that can only be seen while the layout sequence is being executed, and the user has the right to edit the layout sequence.

The shared layout sequence was started, however there is a layout that cannot be seen and the user does not have the administrator privilege.

The shared layout sequence was started, however there are no layouts that can be seen and the user does not have the administrator privilege.

The layout sequence was started, however there are no layouts that can be seen. The right to edit the layout sequence is possessed.

An attempt was made by a user other than an administrator to switch to the Configuration window.

An attempt was made to close a layout that has been changed.

A still image was captured using snapshot but it could not be saved.

There are no recorded videos for the selected segment thus they could not be saved.

Manual recording could not be started.

Viewing Screen

Messages List

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Messages Cause

The layout sequence settings will be overwritten. Are you sure you want to continue?

A layout with the same name is already registered. Are you sure you want to overwrite?

The number of video windows displaying MPEG-4 exceeds 20. Do you change it in MPEG-4 as it is?

Layout name cannot be deleted because it is currently in use.

The name is not specified. Check the settings and try again.

The image could not be saved.

Nothing could be saved because no video was recorded at the specified time.

The image could not be saved.

The recording settings of this camera server are not configured but the server has already been registered. Check the settings and try again.

Could not connect to the camera server. Check the entered information. Communication Error Messages - Details

The storage server of this version does not support the specified camera.

Viewing Screen

Saving/Managing Video Layouts

Menu Buttons

Extracting Video

Adding/Editing a Camera Server

Messages List

An attempt was made to save the layout sequence with a name that is already being used for a layout or layout sequence in the destination folder.

An attempt was made to save the layout sequence in the folder using a name that is already been registered as a layout or layout sequence.

The number of videos where MPEG- 4 was selected as the Selection of receiving image exceeds 20.

An attempt was made to delete a layout that is currently being used.

An attempt was made to add a layout folder without entering the name.

An error occurred when you attempted to capture a snapshot in the Video Window.

There are no recorded videos for the selected segment thus they could not be saved.

The Windows folder or Program Files folder was specified as the destination folder for still frames or MOV files.

When a camera server configured as Do not record is already added, an attempt was made to add or edit a camera server using the same hot name/IP address and port number.

Could not connect to the camera server.

You attempted to register a VB-C300 or VB-C60 with an older version of the Storage Server.

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Messages Cause

The connection to the camera server has been disconnected.

An error relating to the camera server connection occurred.

Specify the weekday.

Specify the recording mode.

Specify the recording frame rate between fps and fps.

The maximum value of the pre- event recording is 30 seconds.

The change cannot be saved because it cannot be sent to the Storage Server Storage Server name. Communication Error Messages - Details

Are you sure you want to delete the Storage Server Storage Server name?

Are you sure you want to delete the location location name?

Are you sure you want to delete the zone zone name?

Are you sure you want to delete this camera server camera server name?

Do you want to save the changes in the server registration?

Add/Edit Camera Server dialog, Add/Edit Recording Schedule dialog, Motion Detection Settings dialog, Sensor Event Settings dialog

Add/Edit Recording Schedule dialog

Add/Edit Recording Schedule dialog, Motion Detection Settings dialog

Camera Summary window

Messages List

An error relating to the camera server connection occurred.

An unknown error relating to the camera server connection occurred.

OK was pressed without specifying the weekday.

OK was pressed without selecting the recording mode check box.

An invalid recording frame rate was entered.

OK was pressed after configuring a value exceeding 30 seconds for the pre-event time value.

An error occurred while saving the settings in the Camera Summary window.

An attempt was made to delete a Storage Server other than the Master Storage Server.

An attempt was made to delete the location.

An attempt was made to delete the zone.

An attempt was made to delete the camera server.

An attempt was made to close the Camera Summary window without saving the changes.

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Messages Cause

An error occurred while saving the settings in the Master Storage Server.

The host name of the Master Storage Server is invalid. Check the host name or IP address.

The port number of the Master Storage Server is invalid. Specify a number in the range of 1 and 65535.

All schedules configured for the camera server name will be deleted. Select Yes to continue, or select No to cancel.

There are no events.

Specify the start time and end time so that the time interval is 1 hour or shorter.

The recorded video data cannot be read.

Failed to extract the video after {hh}:{nn}:{ss} because two or more MPEG-4 tracks are included in the selected time period.

The name is not specified. Check the settings and try again.

A user layout cannot be specified in shared layout sequences. Delete the following layout before saving the shared layout sequence.

Specify the frame rate for the motion detection settings between fps and fps.

Specify the recording frame rate between fps and fps.

Camera Summary window

Connect to Master Storage Server dialog, Connection Error dialog

Edit Camera Server dialog

Event Search dialog

Extract Video dialog

Folder Name dialog

Layout Sequence dialog

Motion Detection Settings dialog

Messages List

An attempt was made to save the settings, however, saving the Master Storage Server settings failed.

An attempt was made to connect with an invalid host name/IP address.

An attempt was made to connect with an invalid port number.

OK was pressed in the Edit Camera Server dialog when a change was made to the camera registered in the camera server.

No events to be displayed in Event Search were found.

An attempt was made to configure the time using a value longer than 1 hour.

The recorded video at the specified time cannot be read.

You attempted to use Extract Video to save recorded video for a time range that spans two or more MPEG- 4 recording schedules.

An attempt was made to add a layout folder without entering the name.

An attempt was made to change the layout sequence that contains a personal layout sequence to a shared layout sequence.

An invalid value was selected for the motion detection frame rate.

An invalid value was selected for the motion detection recording frame rate.

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Messages Cause

The recording settings of the camera server cannot be configured for this Storage Server Storage Server name. Communication Error Messages - Details

The layout that is currently being used will be overwritten. Are you sure you want to continue?

Layout name cannot be deleted because it is currently in use.

Are you sure you want to delete the following layout? layout name

Are you sure you want to delete the following folder with the layouts in the folder? layout name

Are you sure you want to delete the layout sequence?

It cannot be deleted because it is used in the running layout sequence.

It cannot be overwritten because it is used in the layout sequence.

The folder cannot be created. Folder name already exists.

The layout name cannot be changed. Layout name already exists.

Normal or Special Day Schedule window and Add/Edit Camera Server dialog

Organize Layouts & Layout Sequences dialog

Messages List

An error occurred while connecting to the Storage Server, when the Normal or Special Day Schedule window is opened or the Storage Server in the Recording Schedules window is changed. Or, a communication error occurred when you were adding/editing a Storage Server.

There is a layout with the same name in the destination to which the layout is moved and the name is the same as the layout that is being currently used.

An attempt was made to delete the current layout or the folder that contains the current layout or layout sequence.

An attempt was made to delete a layout that is not currently being used.

An attempt was made to delete the layout folder.

An attempt was made to delete the layout sequence.

An attempt was made to delete a layout that is registered in the current layout sequence.

An attempt was made to change or overwrite the layout that is being used in the currently active layout sequence.

An attempt was made to create a new folder with a name that is already being used.

An attempt was made to change the name of a layout or layout sequence to a name that is already being used.

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Organize Layouts & Layout Sequences dialog

Sensor Event Settings dialog

Sensor Settings dialog

Viewer Settings window

The folder name of the layout cannot be changed. Folder name already exists.

A layout with the same name is already registered. Are you sure you want to overwrite?

A layout or folder with the same name is already registered.

It cannot be deleted because it is used in the layout sequence.

Specify the frame rate for the sensor sensor name recording between fps and fps.

The maximum value of the pre- event sensor sensor name recording is 30 seconds.

Do you want to save the changes in the Viewer settings?

An attempt was made to change the name of a folder to a name that is already being used.

A layout or layout sequence with the same name exists in the folder to which the layout or layout sequence is moved or copied.

A folder with the same name as the folder to which the layout or layout sequence is moved or copied exists. Or, a layout or layout sequence with the same name exists in the folder to which the folder is moved or copied.

An attempt was made to delete the current layout sequence.

An invalid recording frame rate was entered.

OK was pressed after configuring a value exceeding 30 seconds for the pre-event time value.

An attempt was made to close the Viewing Screen without saving the changes.

Messages List

Messages Cause

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Messages List

VK-64/VK-16 Recording Engine Logs A list of messages shown in the Storage Server log file nvr_re_log_ .txt ( is either 0 or 1) is shown below. These messages are generated by the recording engine (Win32 service) that runs as part of a Storage Server.

x frames out of y frames are discarded because there were a large number of frames that have been requested to be written in the disk. It is difficult for the current settings of the recording engine to process this amount of tasks. This message is recorded when recording failure occurs when disk is under a heavy load.

x frames out of y frames are discarded because there were a large number of unprocessed frames. It may be that CPU or hard disk drive is unable to process data at the same speed rate as the data reception. This message is recorded when recording failure occurs due to motion detection or too many event occurrences.

When sending E-mail, the recording engine could not resolve the host name of the POP server.

When sending E-mail, the recording engine could not connect to the POP server.

When sending E-mail, an error occurred in the first response sent after connecting to the POP server.

When sending E-mail, the user name entered for the POP server could not be authenticated.

Reduce the system load using the following methods. 1) Reduce the amount of data to

record (For example, lower the resolution or frame rate).

2) Install an additional hard disk. 3) Implement an action such as

upgrading the CPU, or increasing memory or existing hard disk space.

Reduce the system load using the following methods. 1) Reduce the amount of data to

record (For example, lower the resolution or frame rate).

2) Install an additional hard disk. 3) Implement an action such as

upgrading the CPU, or increasing memory or existing hard disk space.

Refer to the corresponding Winsock error code in A List of Error Codes in Log File ( P. 282).

Refer to the corresponding Winsock error code in A List of Error Codes in Log File ( P. 282).

Refer to A List of Error Codes in Log File ( P. 282).

Check the Storage Server configuration to see if the entered user name is correct.

Camera : / frames discarded due to busy drive thread in last 1 minutes.

Camera : / frames discarded due to busy frame queue in last 1 minutes.

Error resolving name for POP server host: port Error: :

Error connecting socket for POP server host: port Error: :

POP connection error: 0 POP response:

POP user error: 0 POP response:

Messages Cause Action

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When sending E-mail, the password entered for the POP server could not be verified.

When sending E-mail, the recording engine could not resolve the host name of the SMTP server.

When sending E-mail, the recording engine could not connect to the SMTP server.

The recording engine could not send E-mail due to a communication error with the SMTP server. Please refer to the SMTP server log for details.

This is always displayed when the recording engine stops.

This is always displayed when the recording engine starts. The value in Log Level indicates the log level that is currently being configured (The default is 1).

The storage destination drive configured for this camera server has been deleted.

A system error occurred when deleting the file. This file is probably being used by the access engine or other application. When this file is being used for playing a recorded video, this error is normal.

POP password error: 0 POP response:

Error resolving name for SMTP server host: port Error: :

Error connecting SMTP to server host: port Error: :

Error sending E-mail. SMTP server log follows:

NVR recording engine stopping

NVR Recording Engine startup complete. Log level = ( )

Unable to register a drive for camera : .

Error deleting old file .

Check the Storage Server configuration to see if the entered password is correct.

Refer to the corresponding Winsock error code in A List of Error Codes in Log File ( P. 282).

Refer to the corresponding Winsock error code in A List of Error Codes in Log File ( P. 282).

Refer to the corresponding SMTP error code in A List of Error Codes in Log File ( P. 282).

No action is required.

No action is required.

Change the storage destination drive of the camera server in Configuration of the Viewer. When the drive of the camera server remains unchanged even after this message is displayed, the Viewer may become unable to connect to the Storage Server. When this occurs, stop the Storage Server and open the following file using notepad or other application to delete the drive configuration in which the problem is occurring.

There is no necessary action.

Messages List

Messages Cause Action

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Error writing frame for camera :

ERROR(timeout): socket type=(IMAGE/EVENT/ COMMAND), cameraserver=( :< port>)

ERROR(connect): socket type=(IMAGE/EVENT/ COMMAND), cameraserver=( :< port>) win32_error=( : )

ERROR(http): socket type=(IMAGE/EVENT/ COMMAND), cameraserver=( :< port>) http_status=( )

Cannot write data in the hard disk.

A timeout occurred while waiting for a response from the specified camera server. This normally occurs when the camera server is offline. IMAGE == Get image process EVENT == Get camera server status process implemented by GetNotice COMMAND == Camera server operation/configuration change command process

An error occurred when connecting to the specified camera server. IMAGE == Get image process EVENT == Get camera server status process implemented by GetNotice COMMAND == Camera server operation/configuration change command process * same applies for ERROR

(WSAConnect).

An HTTP error occurred when connecting to the camera server. IMAGE == Get image process EVENT == Get camera server status process implemented by GetNotice COMMAND == Camera server operation/configuration change command process

Check to ensure that the specified drive is not configured as read-only. In addition, ensure that all directories in this path are writable. When the drive cannot be used due to the above reason, configure it in a way so that there are no camera servers records on this drive. * This is also recorded when the

date & time of the PC is reset to past. When this occurs, this error will no longer be recorded when the date and time is reset to the current date and time.

Check to ensure that the camera server is on and connected to the network. If a proxy server is configured using the Storage Server Configuration tool, check to ensure that the proxy server is running.

Refer to the corresponding Winsock error code in A List of Error Codes in Log File ( P. 282).

Refer to the corresponding HTTP error code in A List of Error Codes in Log File ( P. 282).

Messages List

Messages Cause Action

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Failed to write camera configuration file

ERROR: Out of memory -- please check configuration of this PC

Camera Effective recording rate (y%->z%)

ERROR(http): socket type=(Image), cameraserver=( :< port>) http_status=400

Failed to start the recording-mode stream for Camera {IP address of camera}.

Cannot overwrite the camera server configuration file. The setting changes conducted after the recording engine started cannot be saved.

Failed to reserve memory in the recording engine since the system memory is under a heavy load because unprocessed frames continued to increase. An application error will occur in a few seconds and the Storage Server functions will stop.

The recording frame rate has been changed from y% to z% because the load of the recording engine continued to increase (decrease).

An HTTP 400 error occurred when getting the image.

Recording video stream requests were made to the VB-C60 from multiple Storage Servers.

Check to ensure that you have the write privilege for the LocalSystem account in the VK- 64/VK-16 configuration directory.

Reduce the system load using the following methods. 1) Reduce the amount of data to

record (For example, lower the resolution or frame rate).

2) Install an additional hard disk. 3) Implement an action such as

upgrading the CPU, or increasing memory or existing hard disk space.

Even though there is no necessary action, you can reduce the system load using the following methods if you want to avoid frame rate decrease events. 1) Reduce the amount of data to

record (For example, lower the resolution or frame rate).

2) Install an additional hard disk. 3) Implement an action such as

upgrading the CPU, or increasing memory or existing hard disk space.

It may be connected to SNC-P5, DF40N in the MPEG mode. Change it to the JPEG mode. For other causes, refer to the corresponding HTTP error code in A List of Error Codes in Log File ( P. 282).

Change the settings such that the recording video stream request is only made by one unit.

Messages List

Messages Cause Action

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Messages List

Access Engine Log A list of messages shown in the Storage Server log file nvr_ae_log_ .txt ( is either 0 or 1) is shown below. These messages are generated by the access engine (Win32 service) that runs as part of a Storage Server.

VK-64/VK-16 Viewer Logs A list of messages shown in the VK Viewer log file nvr_viewer_log_ .txt ( is either 0 or 1) is shown below.

NVR Access Engine startup complete. Log level =

NVR Access Engine has finished shutting down.

It indicates that startup of the access engine has been completed.

The access engine has been stopped.

No action is required.

No action is required.

Messages Cause Action

CHttpVbSetngThread: inet error= , winsock error= , count=

vbc_HttpCommand:inet error= , winsock error= , count=

A network error occurred while communicating with the camera server (This is recorded when a problem occurs in configuration protocol communications).

A network error occurred while communicating with the camera server (This is recorded when a problem occurs in WV-HTTP protocol communications).

Refer to the corresponding Winsock error code in A List of Error Codes in Log File ( P. 282).

Refer to the corresponding Winsock error code in A List of Error Codes in Log File ( P. 282).

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Messages List

Log Storage Destination The Storage Server logs are stored in the following folder in the PC where the Storage

Server is installed.

:\Documents and Settings\All Users\Application Data\Canon \WebView\NVR\logs\

The Apache logs used by the Storage Server are stored in the following Storage Server installed folder.

: \websrvr\logs\

The Viewer logs are stored in the following folder in the PC where the Viewer is installed.

:\Documents and Settings\All Users\Application Data\Canon \WebView\NVR\logs\

A List of Error Codes in Log File

A List of Winsock Error Codes

10038

10048

10050

10051

An operation was attempted on something that is not a socket.

Only one usage of each socket address (protocol/network address/port) is normally permitted.

A socket operation encountered a dead network.

A socket operation was attempted to an unreachable network.

This may be recorded in Version 1.1, however, there is no necessary action.

All resources for communication are being used. This frequently occurs when a black screen problem occurs in Viewer layout sequences.

This occurs when the PC recognizes that the network is not available because the closest router or Hub to the PC is powered off. Normally, this cannot be recognized, therefore it is rare that this error is reported.

This occurs when another network device recognizes that the network is not available because the router or Hub is powered off. Normally, this cannot be recognized, therefore it is rare that this error is reported.

Codes Error Messages Description

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Messages List

10054

10060

10061

10064

10065

10091

11001

11004

An existing connection was forcibly closed by the remote host.

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

No connection could be made because the target machine actively refused it.

A socket operation failed because the destination host was down.

A socket operation was attempted to an unreachable host.

WSAStartup cannot function at this time because the underlying system it uses to provide network services is currently unavailable.

No such host is known.

The requested name is valid, but no data of the requested type was found.

The connection is disconnected by the camera server due to camera server restart or other cause. This may occur when the camera server is restarted using the restart button on the configuration page on the software-side. However, this rarely occurs.

A timeout occurred in the TCP connection with the camera server (This occurs when the camera server is down).

The camera server rejected the TCP connection (This occurs when the port number specification is incorrect or other cause).

This is recorded when the camera server is down (Normally, 10060 occurs).

There are no routes to connect to the camera server (This may also occur when there is a failure in the network cable connected to the PC or HUB).

There is a failure on the PC network board.

The host name in DNS could not be resolved.

The host name in DNS could not be resolved (11004 may occur instead of 11001 in 2003).

Codes Error Messages Description

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Messages List

421

450

451

502

550

Service not available, closing transmission channel

Requested mail action not taken: mailbox unavailable

Requested action aborted: local error in processing

Command not implemented

Requested action not taken: mailbox unavailable

The communication is terminated because the mail server stopped.

The requested mail process was not executed because the mailbox is not available.

The requested execution was canceled because an error occurred in the mail server.

The mail server does not support the command that was sent.

The request was not executed because the mailbox is not available.

Codes Error Messages Description

A List of SMTP Error Codes

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400

401

403

500

502

503

504

Bad Request

Unauthorized

Forbidden

Internal Server Error

Bad Gateway

Service Unavailable

Gateway Time-out

When more than 4 Storage Servers are connected when a Sony camera is used. This is recorded when the operation mode of the camera server is mpeg4.

The user authentication or password for connecting to the camera server is incorrect.

This is recorded when the connection cannot be established due to the IP address restriction on the camera server side (It may also be returned by the proxy server).

This occurs when the webview server is not running even when the HTTP server is running. This may also be recorded even during normal operation if the camera server is restarted.

This is recorded when the proxy server returned an HTTP 502 error (which occurs when the proxy server receives an error from the upper proxy).

This occurs when the webview server is not running even when the HTTP server is running. This is recorded when the proxy server returned an HTTP 503 error (which occurs when the proxy server failed to connect to the camera server).

This is recorded when the proxy server returned an HTTP 504 error (which occurs when the proxy server could not receive a reply from the upper proxy).

Codes Error Messages Description

A List of HTTP Error Codes

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Messages List

12002

12005

12007

12017

12029

12030

12031

The request has timed out.

The URL is invalid.

The server name could not be resolved.

The operation was canceled, usually because the handle on which the request was operating was closed before the operation completed.

The attempt to connect to the server failed.

The connection with the server has been terminated.

The connection with the server has been reset.

A request timeout occurred. It indicates that connection or request transmission failed.

The URL is incorrect (Normally, this does not occur, however, it may occur when an attempt is made to connect to an unsupported camera server).

The host name could not be resolved (This error indicates when a host name that is not registered in DNS is specified or that a problem occurred in communication with DNS).

The communication was canceled (This error is not a problem, it may be recording during normal operation).

The connection to the camera server failed (Normally 12002 is recorded).

The connection to the camera server has been disconnected (The disconnect process itself is recorded when it is executed normally).

The connection to the camera server has been disconnected forcibly.

Codes Error Messages Description

A List of wininet Error Codes

ERR never heard of mailbox name

ERR invalid password

ERR unable to lock maildrop

The mail address is incorrect.

The password is incorrect.

The mailbox cannot be used (Another program is already using it).

Error Messages Description

A List of POP Error Codes

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Event type Displayed Messages

Messages List

Starting or stopping the recording engine

User logon

Sensor

Motion detection

Starting or stopping recording

Starting or stopping the recording settings

Manual recording and custom trigger

Disk space warning

Starting or stopping deleting due to low disk space

Starting or stopping recording due to low disk space

Connection error to the camera server

Continuing recording

Start (on)/Stop (off) Recording engine {status}

on User {user name} logon

on/off The sensor {sensor name} is {status}.

on/off The motion detection is {status}.

Start (on)/Stop (off) Stop recording or Start recording. Pre-event Recording (configured duration) (sec.)

Create (on)/Close (off) Recording setting {number} {status}

Start (on)/Stop (off) For manual recording: The user {user name} set the manual recording to {status}. For custom recording: (Custom text provided by the triggered client).

Warning (on)/recovered (off) {Drive} Low disk space: {status}

Start (on)/Stop (off) Low disk space {drive} Delete files in the drive: {status}

Start (on)/Stop (off) Low disk space {drive} Hold recording to the drive: {status}

Error (on)/recovered (off) Connect to the host ({camera server address}:{port}): {status}

Continuing recording

VK Event Information

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Event type Displayed Messages

Error Number: Error Description Cause

Messages List

Changing the recording frame rate Valid recording rate ({recording rate before change} {recording rate after change} %) Recording rate is the ratio of received images that are actually being recorded. If the rate is 100%, then all received images are recorded. If 50%, 1 frame per 2 frames is recorded.

10048: The socket cannot be used.

10050: The network is down.

10051: The network cannot be reached.

10054: Forcibly disconnected by the camera server.

10060: Connection timeout

10061: The connection to the camera server was rejected.

10064: The camera server is down.

10065: The camera server cannot be reached.

10091: Failure on the network board

11001: The host name is unknown.

11004: The host name is unknown.

Empty character string

A socket for the communication could not be generated because a large number of TCP connections are used in the PC.

The network is down (when a failure occurs in a HUB or router located near the PC).

A failure occurred in a HUB or router near the camera server.

The TCP connection is disconnected because the camera server was restarted or another cause.

A timeout occurred in the TCP connection with the camera server (This occurs when the camera server is down).

The camera server rejected the TCP connection (This occurs when the port number specification is incorrect or another cause).

The camera server is down (Normally, 10060 occurs).

There are no routes to connect to the camera server (This may also occur when there is a failure in the network cable connected to the PC or HUB).

There is a failure on the PC network board.

The host name in DNS could not be resolved.

The host name in DNS could not be resolved (11004 may occur instead of 11001 in 2003).

Other Winsock Errors

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Messages List

Error Number: Error Description Cause

HT401: Account restriction

HT403: IP address restriction

HT502: Bad Gateway 502

HT503: Service unavailable 503

HT504: Gateway Timeout 504

WV407: Recording-mode streams unavailable

WV408: Conflict of recording-mode streams

The user authentication or password for connecting to the camera server is incorrect. Check to ensure that it is not an on/off event.

Cannot connect due to the IP address restriction on the camera server side.

The proxy server returns an HTTP 502 error (which occurs when the proxy server receives an error from the upper proxy).

The proxy server returned an HTTP 503 error (which occurs when the proxy server failed to connect to the camera server).

The proxy server returned an HTTP 504 error (which occurs when the proxy server could not receive a reply from the upper proxy).

The following settings were configured for the stream for recording. a) JPEG recording at over 10fps b) MEPG-4 recording c) Image upload function is activated on VB-C60

While connecting using the stream for recording, another request for the recording stream was received.CO Y

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Appendix

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Camera Server Control

292

The following figure shows the order of priority for Camera Server control.

When a recording position is specified in VK-64/VK-16, you cannot operate the camera server using VB-C60 Viewer (Guest User), NC Viewer, Viewer for PC, or Viewer for Java.

Application

Panorama Creation Tool

WebView Admin Viewer/NC Viewer (Administrator)/VB-C60 Admin Viewer

Motion Detection Settings Tool (VB-C60/VB-C50i Series VB Administration Tool)

VB-C60 Admin Viewer (Registered User)

VK-64/VK-16 Storage Server (when a preset is specified for sensor recording)

Motion Detection Module (VB-C60/VB-C50 Series)

Operating the Camera Server in the VK-64/VK-16 settings window

VK-64/VK-16 Viewer (when the Camera Server is operated in the Viewer)

VK-64/VK-16 Storage Server (when a recording position is specified) VK Preset Tour

VB-C60 Viewer (Guest User), NC Viewer (Authorized User), Viewer for PC/Viewer for Java (VB-C50i Series)

VB-C60, VB-C50 Preset Tour

Strong

Weak

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Lifetime of Hard Disk A hard disk is a storage device that works physically, and has a limited lifetime. It is a kind of consumables. It is said that the average lifetime of a RAID system composed of SCSI hard disks is three years. However, this lifetime is considered to be true for standard file servers or business servers. The disk failure rate of VK-64/VK-16 systems is higher than that of general file servers. It is reasonable to assume that the lifetime of hard disks in a VK-64/VK-16 system is about half of that of a standard file server (one and a half years).

Therefore, when you build a VK-64/VK-16 system, it is advisable to provide a hot-spare (spare hard disks that are active) for RAID configuration.

RAID Reconfiguration If one of hard disks in RAID1 and RAID5 systems breaks down, you can restore the system by replacing the broken hard disk before other disks break.

Restoring the data stored on the broken hard disk after replacement is referred to as rebuilding.

During RAID rebuilding, a recording error may occur because disk system performance deteriorates.

RAID Rebuilding Time

When a failure occurs in a hard disk in a RAID system and you want to replace it with a hot-spare or new one, the rebuilding time is to be considered as follows:

Rebuilding takes about one minute per 1GB when no I/O is performed in a SCSI RAID card.

When a RAID system is composed of four SCSI hard disks of 300GB each, the total disk size of the hard disks is 1200GB. To rebuild this system, 1200 minutes (20 hours) are required on the condition that there no I/O is performed.

If rebuilding takes 20 hours when there is no I/O, the rebuilding time for a VK-64/VK-16 system where I/O is continuously performed can be assumed to be about 20 x 2 hours. Thus, when you perform rebuilding without stopping recording, it takes about 40 hours.

There is no problem if rebuilding only takes a long time. However, the other hard disks may break down one after another during such rebuilding. If another hard disk breaks down during rebuilding, all of the stored data will be lost. Therefore, it is preferable to reduce rebuilding time as far as possible.

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Hard Disk

294

Configuration for Reducing Rebuilding Time

As described in the preceding section, it is important to shorten rebuilding time as far as possible. You can reduce rebuilding time by configuring hard disks as follows:

For example, when you create two configurations including three 146GB hard disks and a hot- spare, instead of creating one configuration (900GB) including three 300GB hard disks and a hot-spare, rebuilding requires less time and risks are reduced.

Measures to be Taken When Rebuilding

To reduce the load on the PC during rebuilding and to shorten the rebuilding time, it is also recommended to implement the following measures:

Stop the Storage Server program before rebuilding.

Temporarily reduce the recording frame rate during rebuilding.

Notes on Consistency Check of RAID Configuration Information

For stable operation of hard disks, you need to regularly perform consistency check of RAID configuration information. This is especially effective for preventing data inconsistency when rebuilding is performed. However, as with rebuilding, the consistency check of RAID configuration information imposes a burden on the PC for a long period of time.

In a consistency check of RAID configuration information, measures such as configuring hard disks in the same way as in rebuilding and reducing the load on the PC, are also important. Refer to Measures to be Taken When Rebuilding.CO

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Follow the procedure below to check the version of the software.

Storage Server Configuration tool 1. Open the Storage Server Configuration dialog.

2. Right-click the title bar of the dialog and select About Storage Server Configuration.

3. Check the software version in the dialog displayed.

VK Viewer 1. Launch the VK Viewer.

2. Select About VK Viewer from the Help menu.

3. Check the software version in the dialog displayed.

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How To Check Software Version

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Functional Limitations on MPEG-4

296

VB-C60 supports MPEG-4 format video in addition to JPEG format video.

However, this are several functional limitations as follows.

Live Viewing

The following video window settings become disabled, and the frame rate setting of the camera takes effect.

Max. Live Frame Rate AutoAdjust Frame Rate

Synchronization of audio and video is not guaranteed.

A message is displayed if you attempt to display 21 or more MPEG-4 video windows.

Video Recording

The recording frame rate cannot be set for the following recording modes.

Constant recording Motion detection recording Sensor recording

The Reduce recording frame rate when disk is under high load setting in the Storage Server Settings Tool becomes disabled.

Record Now only supports the JPEG format, and cannot record in MPEG-4 format.

Playback

Although the following controls can be used when playing back video recorded in MPEG-4 format, the rewind and nudge back controls do not function.

Specify playback time using the timeline Begin playback from the live event viewing window and event search window Pause, fast forward, nudge forward, previous event, next event

If a schedule that had previously been recording in MPEG-4 format is switched to recording in JPEG format, when rewind playback from the JPEG format time range enters the MPEG-4 time range, although the rewind playback continues, the video is not displayed and an error stating No Recorded Video. is displayed.

If you attempt to save a time range of recorded video that spans multiple recording schedules, only the video recorded in the oldest schedule is saved.

The MPEG-4 format video recorded using this software cannot be played back in other software.

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Index

A

Add Camera Server...............................93 Add Camera Server dialog ....................93 Add Schedule Item dialog ...................111

Additional Options ...................................117 Continuous recording ..............................123 Exposure Compensation. ................114, 200 External Outputs Setting .........................117 Motion Detection Recording ..............35, 124 Night Mode..............................................116 Preset Camera Angle ..............................114 Resolution .........................................31, 117 Sensor Event Recording .................113, 131

Audio Data...........................................231 Audio Panel .........................................203 Audio Recording..................................113

B

Backup ................................................227 Backup Device ........................................230 Backup for Archiving ...............................235 Backup for Data Protection .............234, 240 Backup Tool ............................................230 Configuration files....................................233 Event Data.......................................231, 236 Examples.................................................240 Restoration ..............................................237 Temporary File ........................................231 Video Data........................................231 234

Before Starting Operations....................12

C

Camera Control Panel.........................195 Exposure Control.....................................196

Camera Server ......................................91 Change Settings......................................119 Delete ......................................................102 Edit ..........................................................100 Register .....................................................91 Search .......................................................91

Cameras for Viewing ...........................186 Camera Thumbnails ................................186 Location, Zone drop-down menu.............187 Locations and Zones ...............................187

Camera Server Control .......................292 Communication Mechanism..................20 Configuration and Preferences screen..81 Configuration Files ..............................233 Continuous Recording.........................123

D

Daylight Savings..................................210 Disk Space Management ......................64

Calculation Example..................................67 Limit Level .................................................65 Low Disk Space Warning Level...........64, 66 Threshold Level.........................................65

E

Event .....................................................53 Event Notification ......................................54 Priority Level..............................................54

Event Data...........................................231 Extract Video to save ..........................210

F

Find Camera Servers ............................91 Firmware ...............................................22

Upgrade.....................................................22 Frame Size ......................................33, 34

G

Get Camera Control ....................192, 194

H

Hard Disk.......................................31, 293 Lifetime....................................................293 RAID Reconfiguration..............................293

How To Check Software Version .......295

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298

I

Installation .............................................43 Preparation and Precaution.......................48 Reinstalling..............................................247 Restore Previous Version........................248 Upgrade from Previous Version ................47

L

Layouts................................................172 Optional Layout Menu .............................172 Personal Layouts.....................................172 Shared Layouts .......................................172

Layout Grids ........................................179 Custom Grid ............................................184 Grid..........................................................179

License..................................................18 Location and Zone.................................84

Add............................................................86 Delete ........................................................87 Edit ............................................................87

Logs.....................................................277 A List of Error Codes ...............................282 Storage Destination.................................282

M

Manual Recording ...............................208 Master Storage Server ..........................30 Message List .......................................260 Motion Detection Recording ................124

Optimization ............................................226 MPEG-4...............................................296

N

Normal Schedule.................................109

O

Operating Environment .........................22 Notes .........................................................24 Storage Server ..........................................23 Supported Camera Servers.......................22 System Environment .................................23

Operational Guideline..........................223 Event Recording......................................225 Live-View Frame Rate Adjustment..........223 Recording Frame Rate Adjustment .........224

Operation and Management................219

P

Pan, Tilt, Zoom....................................194 Preparation Flow ...................................16 Preset Tour..........................................138

R

Recording Schedule ............................104 Batch-Setting...........................................122 Normal Schedule.....................................109 Special Day Schedule .....................107, 142

Recording Setting Summary ...............148 Summary Information of a Recording .....148 Summary Information of Storage Server.150

Restoration Procedure ........................237

S

Special Day Schedule .........................142 Add..........................................................143 Add a Day................................................145 Delete ......................................................144 Delete a Day............................................146 Edit ..........................................................144

Search Events .....................................214 Criteria for Searching ..............................215 Date and Time Range .............................215 Event Search...........................................214 Live Event Log list ...................................213 View retrieved recorded video.................216

Sensor Event Recording .....................131 Set Preset Camera Angle....................114 Shade Controll.............................197, 202 Snapshot .............................................209 Special Day Recording........................142 Still Frame ...........................................171 Storage and Camera Server Summary Windows..........................................82, 88

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Storage Server ................................49, 88 Add............................................................88 Delete ........................................................90 Edit ............................................................89 Health Check...........................................221 How to Start-Up.........................................51 Performance..............................................36 Storage Server Configuration tool ...........295

Storage Server Configuration dialog .....51 Event Notification Tab .........................54, 70 Events Tab ..........................................53, 68 Settings Tab ........................................52, 56 User Management Tab........................55, 72

Supported Camera Servers...................22 System Configuration ............................20 System Design Concept........................28

Hard Disk Capacity....................................31 Network Bandwidth ...................................38 Server Sizing .............................................31 System Configuration ................................28 Video Data Volume ...................................31 Viewer Sizing.............................................37 When using multiple Storage Servers .......30 When using multiple Storage Servers and Viewers......................................................29 When using Viewer alone..........................30

System Operation Overview..................18

T

Task Areas ..........................................185 Timeline...............................................204

Capture Still Frame .................................209 Extract Video ...........................................210 Jump to Time...........................................207 Playback controls ....................................206 Playhead .........................................204, 206 Record Now.............................................208 Return to Live ..........................................211 Shoot a Snapshot....................................209 Zoom In / Out ..........................................209

Troubleshooting...................................251

U

Upgrade.........................................47, 245 Camera Firmware....................................249 from Previous Versions .....................47, 245

User Management.................................72 Administrator .............................................72 User Authentication ...................................74

V

Video Data...................................231, 234 Video Window .............................180, 199

Audio Panel .............................................203 Camera Thumbnail..................................186 Change Size............................................199 Create, scale and move ..........................188 Enable Exposure Compensation.............200 External Device Output ...........................117 Night mode..............................................134 Select Multiple Video Windows ...............191 Smart Shade Control...............................197 Video Window States ..............................192 Viewer Shade Control .............................202

Viewer ...................................................77 How to Launch ..........................................77 Operation Flow........................................156

Viewer Setting .....................................166 Administorator Tab ..................................167 Audio Transmission Setting.....................170 Focus Operation Setting..........................170 Launch Storage Server by Specifying the IP address ...................................79, 160 Launch by Connecting to the Localhost ...........................................78, 159 Proxy Server Setting ...............................170 Select Master Storage Server .................167 Set Event Notifications ............................168 Set Event Popups....................................167 Set layout of the Viewing Screen ............167 Start-up Option ........................................163 Superimpose Date and Time...................171 Viewer Only Mode.............................30, 161

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Viewer Shade Comtrol ........................202 VK Event Information ..........................287 VK Events............................................221 VK Viewer..............................................77 VK-Lite...................................................39

Index

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PUB. YT1-1393-000 CANON INC.2008

CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146- 8501, Japan

CANON U.S.A.,INC. One Canon Plaza Lake Success, NY 11042-1198 USA

If you have any questions, call the Canon U.S.A. Information Center toll-free at 1-800- 828-4040 (U.S.A. only)

CANON CANADA INC. NATIONAL HEADQUARTERS 6390 Dixie Road, Mississauga, Ontario L5T 1P7

CANON CANADA INC. CALGARY 2828, 16th Street, N.E, Calgary, Alberta T2E 7K7 CANON CANADA INC. MONTRAL 8801 Trans Canada Hwy, St. Laurent Quebec H4S 1Z6

If you have any questions, call the CANON CANADA Customer Information Centre tollfree at 1-800-OK-CANON (652-2666) (Canada only)

CANON MEXICANA, S. DE R.L.DE C.V. Boulevard Manuel Avila Camacho, No. 138 PB, Pisos 15, 16 y 17 Col Lomas de Chapultepec C.P. 11000 Mexico, D.F. Mxico

CANON SINGAPORE PTE. LTD. 1 HarbourFront Avenue, #04-01, Keppel Bay Tower Singapore 098632

CANON HONGKONG CO., LTD. 19/F., The Metropolis Tower, 10 Metropolis Drive, Hunghom, Kowloon, Hong Kong

CANON AUSTRALIA PTY.LTD. 1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia

CANON EUROPA N.V. Bovenkerkerweg 59-61, P.O. Box 2262, 1185 XB Amstelveen, The Netherlands

CANON EUROPE LTD. 6 Roundwood Avenue, Stockley Park, Uxbridge Middlesex, UB11 1JA, United Kingdom

CANON COMMUNICATION & IMAGE FRANCE 12 Rue De L'lndustrie, 92414 Corbevoie, Cedex, Fance

CANON (UK) LTD. Woodhatch, Reigate, Surrey RH2 8BF, United Kingdom

CANON DEUTSCHLAND GmbH Europark Fichtenhain A 10, 47807 Krefeld, Germany

CANON ITALIA S.p.A. Via Milano, 8 San Donato M. se-20097 (MI), Italy

CANON (Schweiz) A.G. Industriestrasse 12, 8305 Dietlikon, Switzerland

CANON BELGIUM N.V./S.A Bessenveldstraat 7, 1831 Diegem, Belgium

CANON GmbH Zetschegasse 11, A-1230 Wien, Austria

CANON ESPAA,S.A. Avda. de Europa, 6 Alcobendas, 28108 Madrid, Spain

CANON SVENSKA AB Gustav III:s, Boulevard 26, 169 88 Solna, Sweden

CANON NORGE A/S Hallagerbakken 110, P.O. Box 33, Holmlia, N-1201 Oslo, Norway

CANON OY Huopalahdentie 24, P.O. Box 1, FIN-00351 Helsinki, Fi

Manualsnet FAQs

If you want to find out how the VK-16 Canon works, you can view and download the Canon VK-16 Administrator's Manual on the Manualsnet website.

Yes, we have the Administrator's Manual for Canon VK-16 as well as other Canon manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The Administrator's Manual should include all the details that are needed to use a Canon VK-16. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the Canon VK-16 Administrator's Manual is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This Canon VK-16 Administrator's Manual consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download Canon VK-16 Administrator's Manual free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print Canon VK-16 Administrator's Manual, simply download the document to your computer. Once downloaded, open the PDF file and print the Canon VK-16 Administrator's Manual as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.