Canon Color Bubble Jet i350 Quick Start Guide PDF

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Summary of Content for Canon Color Bubble Jet i350 Quick Start Guide PDF

Color Bubble Jet Printer

Quick Start Guide

Canon i350/i250 Color Bubble Jet Printer Quick Start Guide.

Copyright

This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc.

2003 Canon U.S.A., Inc.

Disclaimer

Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon i350/i250 Color Bubble Jet Printer. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described.

Specifications are subject to change without notice.

As an ENERGY STAR partner, Canon U.S.A., Inc., has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

All information regarding non-Canon products was compiled from publicly available information. No representation is made regarding the accuracy thereof.

Trademarks

Canon is a registered trademark of Canon Inc.

Macintosh, Mac and the Mac logo are registered trademarks of Apple Computer, Inc., registered

in the U.S. and other countries.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. and

other countries.

All other product and brand names are trademarks of their respective owners.

Canon U.S.A., Inc.

One Canon Plaza

Lake Success, NY 11042

Contents

1

Contents

Basic Printing Turning on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Using Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Printing with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Printing with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Advanced Printing Accessing Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Adjusting Print Quality for Photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using Printer Driver Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using the Bundled Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Printing Photographs with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Printing Photographs with Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Printing Maintenance When Printing Becomes Faint or Colors are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Printing the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Print Head Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Replacing an Ink Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Troubleshooting Cannot Install the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Print Quality is Poor or Contains Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Troubleshooting Printer Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Paper Does Not Feed Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Handling Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

An Error Message Appears on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Appendix Installing the Printer Driver when using Mac OS 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Users Guide Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

CANON LIMITED WARRANTY --- (USA Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Contents

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Basic Printing

3

Basic Printing

Turning on the Printer

1 Press the POWER button.

The POWER lamp flashes while the printer warms up and changes to steady (non- flashing) green when the printer is ready.

Note This Quick Start Guide describes some of the features of your i350/ i250 printer and how to use them. For more information, view the i350/i250 User's Guide on the Setup Software & User's Guide CD- ROM, or use the online help within your printer driver interface:

While in the printer's Properties window, press the F1 key, or click ? in the upper right corner. Then click the feature you want to know more about, or click the Help button when displayed.

Turn Balloon Help on by selecting Help, then Show Balloon Help.

The diagrams and computer screens in this guide refer to the i350. The operations are exactly the same with the i250.

Important Before unplugging the power cord, turn off the printer and ensure that the green lamp has gone out. If the POWER lamp changes to orange and begins flashing, refer to the section "Handling Error Messages" on page 46.

Basic Printing

4

Loading Paper

Print Media to Avoid Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction.

Folded, curled or wrinkled paper

Damp paper

Excessively thin paper (less than 64 gsm or 17 lb)

Excessively thick paper* (more than 105 gsm or 28 lb)

*non-Canon branded paper

Picture postcards

Postcards affixed with photos or stickers

Envelopes with double flaps

Sealed envelopes

Envelopes with an embossed or treated surface

Any type of paper with holes (such as loose-leaf)

Loading the Print Media In this section, description for loading Plain Paper into the printer is given as an example.

For detailed information on the specialty media Canon provides for use with its various printers, refer to the section "Using Specialty Media" on page 6.

Consult the Users Guide for detailed instructions on how to load envelopes and specialty media into the printer.

1 Flatten the four corners of the paper before loading it.

Important When paper is curled, gently bend them in the opposite direction until the paper becomes completely flat.

Basic Printing

5

2 Prepare to load paper.

3 Load the paper.

Note Do not stack more than 50 sheets in the paper output tray. Do not touch the printed surfaces until the ink dries. For specific drying times, refer to the instructions packaged with your media.

(1) Open and pull out the paper rest (for i350 only).

(2) Pull out the paper output tray (for i350 only).

(2) Align the paper stack snug against the right side of the sheet feeder.

(3) Pinch the paper guide and slide it against the left side of the stack of paper.

Limit Mark Do not load beyond this Load Limit Mark.

(1) Insert the paper in the sheet feeder with the print side facing up.

Basic Printing

6

Using Specialty Media Canon recommends that you use genuine Canon media to ensure optimal print quality.

Canon Specialty Media

Photo Quality Media Photo Paper Pro

Photo Paper Plus Glossy

Matte Photo Paper

Glossy Photo Paper

High Resolution Paper

Media Suited for Business Documents High Resolution Paper

Transparencies

Media Type Paper Rest Load Limit Printer Driver Setting Media Type

Photo Paper Pro Letter: 10 sheets 4 x 6 : up to 20 sheets

Photo Paper Pro*

Photo Paper Plus Glossy Letter: up to 10 sheets 5 x 7 : up to 10 sheets 4 x 6 : up to 20 sheets

Photo Paper Plus Glossy

Matte Photo Paper Up to 10 sheets Matte Photo Paper

Glossy Photo Paper Up to 10 sheets Glossy Photo Paper

High Resolution Paper Up to 80 sheets High Resolution Paper

T-Shirt Transfers 1 sheet T-Shirt Transfer

Transparencies Up to 30 sheets Transparency

Basic Printing

7

Printing with Windows

1 Create a document or open a file to print.

2 Open Printer Properties dialog box.

(1) Select Print from the application software's File menu.

Note When using plain paper, up to 100 sheets can be set. Select Plain Paper from the printer driver Media Type. For detailed description of print media types, refer to the Users Guide. *: When loading Letter-sized paper to the auto sheet feeder, do not load the paper all at once. To avoid sticking, load the necessary number of paper (up to 10 sheets) one at a time. Print settings are much easier to select if you use the applications included on the Setup Software & Users Guide CD-ROM when printing on the Photo Paper Pro.

Note The menu screens and dialog boxes that appear may vary, depending on the software application you are using. The steps described in this section are for printing in Windows XP.

Note In Windows 2000, click the Main tab in the Print dialog box.

(2) Ensure that Canon i350/ i250 is selected.

(3) Click Preferences or Properties.

Basic Printing

8

3 Specify the required settings.

4 Print the document.

Note From the Page Setup tab, select the correct document size to be printed. To adjust Print Quality settings, select Custom and click Set on the Main tab. You can control quality in the Set Print Quality dialog box. For details about other printer driver functions, refer to the Users Guide or Help. Select Preview before printing by clicking the check box. This displays a preview screen that allows you to confirm the selected printing effects and how your document will look when printed. Some applications do not contain the function to display the preview.

Note You can cancel a print job in progress by simply pressing the RESUME/ CANCEL button on the printer.

(1) Click Media Type to select the type of media loaded in the printer.

(2) Click OK.

(1) Click Print.

Basic Printing

9

Printing with Macintosh

1 Create a document or open a file to print.

2 Select Paper Size.

(1) Select the Page Setup from the application software's File menu.

(3) Click OK.

3 Specify the required settings.

(1) Select Print from the application software's File menu.

(4) Click Print.

Note The menu screens and dialog boxes that appear may vary, depending on the software application you are using. The steps described in this section are for printing in Mac OS 9.

(2) Select the desired paper size from the Paper Size pull-down menu.

(2) Select the Media Type from the pull-down menu.

(3) Select the type of document from the Print Mode pull- down menu.

Basic Printing

10

Note When you select the type of document from the Print Mode pull- down menu, the document will be printed in color and print quality suited to the characteristics of Media Type you have selected. Text: Select when printing documents consisting mainly of

text.

Graphic: Select when printing documents consisting mainly of graphs and graphics (illustrations) with strong color definition.

Photo: Select when printing documents consisting mainly of photographs and graphics featuring fine color gradation.

Manual: If you select Manual, the Details button will become selectable. Click the Details button to display the Detailed Setting dialog box where you can fine-tune the Print Quality and Halftoning settings. Refer to the Users Guide.

For details about other printer driver functions, refer to the Users Guide or Help. You can cancel a print job in progress by simply pressing the RESUME/CANCEL button on the printer.

Advanced Printing

11

Advanced Printing

Accessing Printer Driver

The Printer Properties dialog box can be opened from either within an application, or directly from the Windows Start menu.

Opening the Printer Properties Dialog Box from Your Application Program

1 In your application, select the command to print a document.

The Print dialog box can usually be opened by selecting Print from the File menu.

2 Ensure that Canon i350/i250 is selected. Then click Preferences (or Properties).

The Printer Properties dialog box opens.

Opening the Printer Properties Dialog Box Directly from the Start Menu This method is used for maintenance operations such as print head cleaning, or to specify printer settings common to all application programs.

When the Printer Properties dialog box is opened from the Start menu, additional tabs appear, including the Details tab. These do not appear when the Printer Properties dialog box is opened from within an application.

For more information about these additional tabs, refer to your Windows documentation.

1 Click Start and select Control Panel, Printers and Other Hardware, and then Printers and Faxes.

For other Windows versions, click Start, select Settings, and then Printers.

2 Select the Canon i350/i250 icon.

Note This manual refers to Windows XP operation. The operations may vary depending on your operating system. Depending on your application program, the command and menu names may differ, and there may be more steps involved in opening the Printer Properties dialog box. For more details, see the user's manual for your application.

Advanced Printing

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3 Open the File menu and select Printing Preferences (or Properties).

The Printer Properties dialog box opens.

Adjusting Print Quality for Photographs

Improving the Quality of Printed Images Two important factors control the quality and output of your printed images:

Paper and Ink

Using recommended Canon paper, specialty media, and inks for printing photographs can significantly improve the quality of your printouts. See the inside back cover for a list of Canon media and inks for this printer.

Printer Driver Settings

The printer driver has a variety of settings that can be used to creatively enhance the colors and output of your photographs. Many of these features are covered in this chapter.

For more detailed information, see the i350/i250 User's Guide on the Setup Software & User's Guide CD-ROM.

You can also access the online help in either of the following ways depending on your operating system:

Press the F1 key.

Click ? in the upper right corner, then click the feature you want to know more about.

Click the Help button when displayed.

Turn on Balloon Help by clicking Help, then Show Balloons.

Adjusting Print Quality Features that affect the appearance and quality of your printed images can be controlled with the printer driver.

The i350/i250 automatically adjusts printer settings to improve print quality based on the media type (plain paper, Photo Paper Pro, and so on). You can also customize the Print Quality settings if desired.

Advanced Printing

13

To manually adjust Print Quality settings:

1 Open the Printer Properties dialog box.

See"Opening the Printer Properties Dialog Box from Your Application Program" on page 11.

2 Select Custom in Print Quality, then click Set... to open the Set Print Quality dialog box.

3 Move the slide bar to adjust the print quality.

4 When the process is complete, click OK.

1 Open the Print dialog box.

See "Printing with Macintosh" on page 9.

2 Click Print Mode and select Manual, then click Details... to open the Detailed Setting dialog box.

3 Move the slide bar to adjust the print quality.

4 When the process is complete, click OK.

Advanced Printing

14

To automatically optimize the image:

Photo Optimizer PRO automatically adjusts the photographic image created with a digital camera. Use this feature to compensate for unsatisfactory color balance and over- or under-exposure before printing.

1 Open the Printer Properties dialog box. See"Opening the Printer Properties Dialog Box from Your Application Program" on page 11.

2 Click the Effects tab.

3 Select the Photo Optimizer PRO check box.

4 Click OK.

1 Open the Print dialog box. See "Printing with Macintosh" on page 9.

2 Click Print Mode and select Manual, then click Details... to open the Detailed Setting dialog box.

3 Click (Special effects).

4 Select the Photo Optimizer PRO check box.

5 Click OK.

Advanced Printing

15

To use Vivid Photo option:

Vivid Photo intensifies background colors like fields, trees, oceans and skies, while maintaining natural skin tones in the images.

To use Vivid Photo, select the Vivid Photo check box on the Effects tab.

To use Vivid Photo, select the Vivid Photo check box under Special Effects.

Note In Windows Me or Windows 98 If Background Printing has been disabled, the Vivid Photo function is not available.

Advanced Printing

16

To reduce noise from images taken with a digital camera:

Photo Noise Reduction function reduces noise from blue portions, such as the sky and dark portions of the images taken with your digital camera.

To use Photo Noise Reduction, select the Photo Noise Reduction check box on the Effects tab.

To use Photo Noise Reduction, select the Photo Noise Reduction check box under Special Effects.

Note In Windows Me or Windows 98 If Background Printing has been disabled, the Photo Noise Reduction function is not available.

Advanced Printing

17

Saving and Recalling Driver Settings When you change printer driver settings for a specific print job, such as printing black and white photos, or printing documents with a special background, you can save and name these settings for future use on similar print jobs.

1 Open the Printer Properties dialog box.

See "Opening the Printer Properties Dialog Box from Your Application Program" on page 11.

2 Click the Profiles tab.

3 Enter the new settings in Profiles.

The Add to Profiles dialog box opens.

4 Click OK.

5 Click OK on the Profiles tab. This registers your printer driver print settings.

Note You can retrieve or delete the print settings profile at any time.

Retrieving profile: Select the desired profile from Printing Profiles, and click Retrieve from Profiles.

Deleting unwanted profile: Select the desired profile from Printing Profiles, and click Delete. For details, click Help and refer to the topic of this function.

(1) Click Add to Profiles.

(2) Enter the name of profile for registering settings.

(3) Select an icon.

(4) Enter a description on the registering profile.

Advanced Printing

18

1 Open the Print dialog box.

See "Printing with Macintosh" on page 9.

2 Click Apply.

The Register Settings dialog box opens.

3 Enter the print settings to register.

The New Settings Name screen opens.

4 Click OK.

5 Click Close in the Register Settings dialog box.

This registers your printer driver print settings.

Note You can retrieve or delete the saved driver settings at any time.

Retrieving print settings: Select the name of the settings to retrieve from the Settings list and click Import.

Deleting unwanted drivers settings: Select the name of the settings to delete from the Settings list and click Remove.

(1) Click Apply.

(2) Enter a name under which to register your settings.

Advanced Printing

19

Using Printer Driver Options

Your printer driver will provide you with many features that allow you to print a wide range of images and documents. The illustrations below provide a basic introduction to many of these.

Note For detailed descriptions of the printer driver functions, refer to the User's Guide included in the Setup Software & User's Guide CD-ROM.

Printing with Borderless Printing (i350 only) Reducing Noise from Images Taken with Digital Camera

Smoothing the Rough Edges of Certain Images

Automatically Resizing the Image to Fit the Page

Resizing the Image by Selecting the Scaling Ratio

Adding Illustrated Effect to Documents

Advanced Printing

20

Using the Bundled Software The Setup Software & Users Guide CD-ROM includes photo applications designed to edit the photographs taken by a digital camera and print them as photo-lab quality prints. Please use the application(s) suitable for your print purposes.

Easy-PhotoPrint (Windows/Macintosh) You can print Borderless Photos easily and quickly, just by selecting a photograph taken with a digital camera and the paper type on which to print. You can also use simple editing features such as trimming and image rotation. It is Exif Print (Exif 2.2)*

compatible.

Easy-WebPrint (Windows) You can easily print pages displayed on the Internet Explorer or pages from the Users Guide (on-screen manual of this printer) in full size. Easy-WebPrint automatically adjusts the layout when printing a screen. This feature enables you to print a screen without its right end being cut off. This application is a plug-in for Internet Explorer, and its toolbar is automatically added to Internet Explorer after installation. Internet Explorer 5.5 or later must be installed.

*: Exif Print (Exif 2.2) is a new worldwide standard. Under Exif 2.2, the digital camera can record data tags for specific camera settings and functions such as whether the flash was on or off, if the camera was in portrait or night scene mode, etc. BJ Printers support Exif Print and use a suitable photo application to read the camera data precisely, producing optimal prints. This enables you to create prints that reproduce your vision more accurately than ever before.

Note To install applications, refer to Easy Setup Instructions.

Advanced Printing

21

Printing Photographs with Windows By using Easy-PhotoPrint supplied with the i350/i250, you can easily print by following the simple steps outlined here. As well, the i350 can make borderless prints of photographs taken with a digital camera.

This chapter explains how to make borderless prints with the i350. The i250 also prints beautiful, high quality photographs using the same steps as the i350, but does not support Borderless Printing.

1 Start Easy-PhotoPrint.

This section describes how to print photographs stored in the folder on the hard disk.

(1) Store the photographs you took with your digital camera in the folder on the hard disk.

(2) Click Start, select All Programs (or Programs), Canon Utilities, Easy-PhotoPrint, and then Easy-PhotoPrint. The 1.Image Selection tab is displayed.

2 Select photographs.

(1) Select the folder containing the photograph you want to print. All photographs in the selected folder are displayed.

Note Media Types Suitable for Borderless Printing

Media types compatible with Borderless Printing include Photo Paper Plus Glossy (4 x 6, 5 x 7) and Photo Paper Pro (4 x 6).

Guidance

Thumbnail

Folder window

Advanced Printing

22

(2) Click the [+] button on the thumbnail of the photograph you want to print and specify the number of copies.

3 Select the paper.

4 Select the layout.

(3) Load the media specified in the 2. Paper Selection tab.

(4) Click Print.

Increases the number of copies.

Displays the specified number of copies.

Decreases the number of copies.

(1) Click the 2. Paper Selection tab.

(2) Select the size of the paper you use from Paper Size.

(3) Select the type of the paper you use from Media Type.

(1) Click the 3. Layout/ Print tab.

(2) Select Borderless (full).

Advanced Printing

23

Printing Photographs with Macintosh By using Easy-PhotoPrint supplied with the i350/i250, you can easily print by following the simple steps outlined here. As well, the i350 can make borderless prints of photographs taken with a digital camera.

This chapter explains how to make borderless prints with the i350. The i250 also prints beautiful, high quality photographs using the same steps as the i350, but does not support Borderless Printing.

1 Start Easy-PhotoPrint.

This section describes how to print photographs stored in the folder on the hard disk.

(1) Store the photographs you took with your digital camera in the folder on the hard disk.

(2) Open the Easy-PhotoPrint folder, and double-click the Easy-PhotoPrint icon in the folder.

2 Select photographs.

(1) Select the folder containing the photograph you want to print. All photographs in the selected folder are displayed.

(2) Click the [+] button on the thumbnail of the photograph you want to print and specify the number of copies.

Note Media Types Suitable for Borderless Printing

Media types compatible with Borderless Printing include Photo Paper Plus Glossy (4 x 6, 5 x 7) and Photo Paper Pro (4 x 6).

Guidance

Thumbnail

Folder window

Advanced Printing

24

3 Select the paper.

4 Select the layout.

(3) Load the media specified in the 2. Paper Selection tab.

(4) Click Print.

Increases the number of copies.

Displays the specified number of copies.

Decreases the number of copies.

(1)

(2)

(3)

Click the 2. Paper Selection tab.

Select the size of the paper you use from Paper Size.

Select the type of the paper you use from Media Type.

(1) Click the 3. Layout/ Print tab.

(2) Select Borderless (full).

Printing Maintenance

25

Printing Maintenance

When Printing Becomes Faint or Colors are Incorrect

When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to clean the nozzles.

Note If ink tank replacement does not resolve the problem, contact the Customer Care Center. You will be alerted if low ink warning is enabled.

"Print Head Deep Cleaning" on page 30

Step 3

If the problem still remains

If white stripes are noticeableIf the problem remains

"Print Head Cleaning" on page 28

Step 2

"Aligning the Print Head" on page 33

Step 2

If the problem remains

"Replacing an Ink Tank" on page 36

Step 4

"Printing the Nozzle Check Pattern" on page 26

Step 1

Printing Maintenance

26

Printing the Nozzle Check Pattern

Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles, and to verify print head alignment. Use this function when printed results are blurred or the color is incorrect.

1 With the printer on, load a sheet of Letter-sized paper in the printer.

2 Open the Printer Properties dialog box.

See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on page 11.

3 Print the Nozzle Check Pattern.

(3) When the confirmation message is displayed, click OK.

See "Examining the Nozzle Check Pattern" on page 27.

(1) Click the Maintenance tab.

(2) Click Nozzle Check.

Printing Maintenance

27

1 With the printer on, load a sheet of Letter-sized paper in the printer.

2 Open the Printer Utility dialog box.

(1) Select Page Setup... in the File menu.

(2) Click Utilities... to open the Printer Utility dialog box.

3 Print the Nozzle Check Pattern.

(3) When the confirmation message is displayed, click OK.

See "Examining the Nozzle Check Pattern" on page 27.

Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly. Examine the nozzle check pattern output by the printer.

(1) Select Test Print from the pull-down menu.

(2) Click Nozzle Check.

Lines missing here indicates that the print head requires cleaning.

See "Print Head Cleaning" on page 28.

Printing Maintenance

28

Print Head Cleaning

Clean the print head if you suspect that the nozzles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary.

1 Ensure that the printer is on.

2 Open the Printer Properties dialog box.

See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on page 11.

3 Start Print Head Cleaning.

(3) When the confirmation message is displayed, click OK.

Important Do not perform any other operations until the print head cleaning finishes. This takes about 60 seconds.

Note After print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.

See "Printing the Nozzle Check Pattern" on page 26.

If the problem persists, perform print head deep cleaning.

See "Print Head Deep Cleaning" on page 30.

(1) Click the Maintenance tab.

(2) Click Cleaning.

Printing Maintenance

29

1 Ensure that the printer is on.

2 Open the Printer Utility dialog box.

(1) Select Page Setup... in the File menu.

(2) Click Utilities... to open the Printer Utility dialog box.

3 Start Print Head Cleaning.

(3) When the confirmation message is displayed, click OK.

Important Do not perform any other operations until the print head cleaning finishes. This takes about 60 seconds.

Note After print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.

See "Printing the Nozzle Check Pattern" on page 26.

If the problem persists, perform print head deep cleaning.

See "Print Head Deep Cleaning" on page 30.

(1) Select Cleaning from the pull- down menu.

(2) Click Cleaning.

Printing Maintenance

30

Print Head Deep Cleaning

If print quality does not improve by standard print head cleaning, try performing a print head deep cleaning, which is a more powerful process. Print head deep cleaning consumes more ink than standard print head cleaning, so perform this procedure only when necessary.

1 Ensure that the printer is on.

2 Open the Printer Properties dialog box.

See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on page 11.

3 Start Print Head Deep Cleaning.

(3) When the confirmation message is displayed, click OK.

Important The process takes about one minute to complete, so simply wait until the POWER lamp stops flashing.

(1) Click the Maintenace tab.

(2) Click Deep Cleaning.

Printing Maintenance

31

1 Ensure that the printer is on.

2 Open the Printer Utility dialog box.

(1) Select Page Setup in the File menu.

(2) Click Utilities... to open the Printer Utility dialog box.

3 Start Print Head Deep Cleaning.

(3) When the confirmation message is displayed, click OK.

Note After print head deep cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.

See "Printing the Nozzle Check Pattern" on page 26.

If the head is still not clean after the second deep cleaning, replace the ink tank.

See "Replacing an Ink Tank" on page 36.

If ink tank replacement does not resolve the problem, the print head may be worn out. Contact the Customer Care Center.

Important The process takes about one minute to complete, so simply wait until the POWER lamp stops flashing.

(1) Select Cleaning from the pull-down menu.

(2) Click Deep Cleaning.

Printing Maintenance

32

Note After print head deep cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.

See "Printing the Nozzle Check Pattern" on page 26.

If the head is still not clean after the second deep cleaning, replace the ink tank.

See "Replacing an Ink Tank" on page 36.

If ink tank replacement does not resolve the problem, the print head may be worn out. Contact the Customer Care Center.

Printing Maintenance

33

Aligning the Print Head

Aligning the print head position allows you to print without shifts in the color registration.

1 With the printer on, load a sheet of Letter-sized paper in the printer.

2 Open the Printer Properties dialog box.

See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on page 11.

3 Print the pattern.

(1) Click the Maintenance tab.

(2) Click Print Head Alignment.

(3) When the confirmation message is displayed, click OK.

(4) After the pattern is printed, click Yes.

Printing Maintenance

34

4 Align the Print Head.

(1) Look at the print out. Select the patterns that have the fewest white stripes and enter the numbers that correspond to the selected patterns.

(4) When the confirmation message is displayed, click OK.

1 With the printer on, load a sheet of Letter-sized paper in the printer.

2 Open the Printer Utility dialog box.

(1) Select Page Setup in the File menu.

(2) Click Utilities... to open the Printer Utility dialog box.

(2) Enter the numbers.

(3) Click OK.

Printing Maintenance

35

3 Print the pattern.

(3) When the confirmation message is displayed, click OK.

4 Align the Print Head.

(1) Look at the print out. Select the patterns that have the fewest white stripes and enter the numbers that correspond to the selected patterns.

(1) Select Test Print from the pull-down menu.

(2) Click Print Head Alignment.

(2) Enter the numbers.

(3) Click Send.

Printing Maintenance

36

Replacing an Ink Tank

When replacing an ink tank, check the model number very carefully. The printer will not print properly if the wrong ink tank is used, or installed in the incorrect position.

Replacing an Ink Tank When an ink tank runs out of ink, replace it using the following steps.

1 Ensure that the printer is on, and then open the front cover.

The print head holder moves to the center.

2 Remove the empty ink tank.

Important Handle ink tanks carefully to avoid staining clothing or the surrounding area. Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables.

Black: BCI-24 Black Color: BCI-24 Color

Color Black

Printing Maintenance

37

3 Prepare a replacement ink tank.

(1) Unpack a new ink tank and remove the orange protective cap.

4 Insert the ink tank.

(1) Insert a new ink tank into a slot.

(2) Push in the tab until the ink tank snaps firmly into place.

5 Close the front cover.

The print head holder moves to the right.

Important Do not re-attach the protective cap once you have removed it. Once the protective cap is removed, do not touch the open ink port.

Note To maintain optimal print quality, use an ink tank within six months of its first use. Once an ink tank has been used, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out and the printer may not function properly if it is reinstalled. Color ink consumption may occur even when black-and-white or grayscale printing is specified. Color ink is consumed in the head cleaning and deep cleaning, which are necessary to maintain the printers capabilities. When an ink tank runs out of ink, replace the ink tank with a new one immediately. If printing is continued with no ink in the ink tank, a trouble may occur.

Printing Maintenance

38

Resetting the Ink Counter When an ink tank is replaced, the ink counter must be reset. The low ink warning is displayed properly only if the ink counter is reset.

Message Prompting Confirmation of Ink Tank Replacement When the front cover remains open for a certain period of time, the printer will output a message prompting you to confirm replacement of the ink tank at the start of the next print job.

1 Check the message, and click Yes or OK.

2 Select the replaced ink tank, and click OK.

When both black and color ink tanks have been replaced, select both Black and Color.

If you have not replaced the ink tank with a new one, click Cancel.

When using Windows: When using Macintosh:

When using Windows: When using Macintosh:

Printing Maintenance

39

How Low Ink Warning Setting Works The low ink warning notifies you of low ink levels during printing. The Low Ink Warning has been preset to be automatically displayed.

When you reset the ink counter, it will assume that the ink tank is full regardless of how much ink actually remains. The reset is the only way to match the counter value with an actual ink volume. Reset the ink counter when installing a new ink tank.

Low Ink Warning Display The '!' shows a low ink level in the ink tank.

Important Mistakenly clicking No or Cancel, instead, will prevent the Ink Low alert from functioning properly. If this happens, manually reset the ink counter according to the following procedure.

Resetting the Ink Counter in Printer Properties dialog box:

When using Windows:

1. Open the Printer Properties dialog box and click the Maintenance Tab.

2. Click Ink Counter Reset.

3. Select the newly installed ink tank, then click OK.

When using Macintosh:

1. Open the Page Setup dialog box.

2. Click Utilities... and select Low Ink Warning Setting.

3. Click Ink Counter Reset.

4. Select the newly installed ink tank, then click OK.

BJ Status Monitor (Windows) BJ Status Dialog (Macintosh)

The color ink becomes low.

Printing Maintenance

40

How to Display Low Ink Warning Correctly Reset the ink counter every time you install a new ink tank.

The ink counter cannot work correctly unless you synchronize it with the actual ink level. The ink counter can be reset only when a new ink tank is installed.

Do not reset the ink counter of an ink tank in use.

Synchronization of the counter and the actual ink level will not work properly.

Important If you did not reset the counter when you installed the current ink tanks, the low ink warning may not function correctly, until the next time you replace the ink tanks. Also, be sure to treat both counters separately. Refer to "Low Ink Warning Accompanied by Ink Tank Icon With '?'" on page 49.

Troubleshooting

41

Troubleshooting This section provides troubleshooting tips for the most common printing problems. Troubleshooting usually falls into one of the following categories.

"Cannot Install the Printer Driver" on page 42

"Print Quality is Poor or Contains Errors" on page 43

"Troubleshooting Printer Hardware" on page 44

"Paper Does Not Feed Properly" on page 45

"Handling Error Messages" on page 46

"An Error Message Appears on the Screen" on page 47

Refer to the User's Guide for additional information on topics not covered in this section.

Note If you encounter any problem during installation or operation of your printer, quickly scan all topics to find a solution. If the problem persists, contact the Customer Care Center at (757) 413-2848. See "Canon offers a full range of customer technical support options" on page 59. A TDD service (telephone device for the deaf) is also available at (866) 251- 3752.

When an Error Occurs The BJ Status Monitor opens and displays a message. Take the appropriate action described in the message. The message may vary depending on your operating system.

When using Windows Me or Windows 98, click the Guide tab and follow the on-screen instructions.

Troubleshooting

42

Cannot Install the Printer Driver Problem Possible Cause Try This

Cannot Install the Printer Driver

Installation procedure not followed correctly

Follow the installation instructions for the Easy Setup Instructions packaged with your printer.

If the installer was forced to be terminated due to an error, remove the CD-ROM from the CD-ROM drive and restart your computer. Reinstall the printer driver. If this problem persists, contact the Customer Care Cener.

Other applications running in the background

Other applications opened on your computer can interfere with the installation routine. Close all open software applications before reinstalling the printer driver. Refer to the Easy Setup Instructions for installing the printer driver.

Installation does not start automatically when the CD-ROM is inserted into the drive

If printer driver installation did not start automatically when you inserted the CD- ROM into the CD-ROM drive:

1. Click Start and select My Computer.

2. Double-click the CD-ROM icon.

For non-XP Windows, open the My Computer window, and then double-click the CD-ROM icon.

Double-click the CD-ROM icon on your desktop to start installation.

Installation CD- ROM not working properly

Confirm that there are no problems with the Setup Software & Users Guide CD- ROM.

Use Windows Explorer to confirm that the CD-ROM can be read.

Confirm that the CD-ROM icon is displayed on the desktop.

If there is any problem with the CD-ROM, contact the Customer Care Center.

Unable to proceed beyond the Printer Port Screen

Reinstall the printer driver.

1. Click Cancel.

2. When the Terminate Installation screen is displayed, click OK.

3. Click Exit, then remove the CD-ROM.

4. Turn the printer and the computer off.

5. Restart the computer.

6. Carefully follow the procedures described on the Easy Setup Instructions and reinstall the driver.

Troubleshooting

43

Print Quality is Poor or Contains Errors Problem Possible Cause Try This

Ink does not eject properly/Printing is Blurred/ Colors are Wrong / White Streaks appear / Printed Ruled Lines are Displaced

Ink tank is not seated properly

Check that the ink tanks are firmly seated in the print head and reseat them if necessary.

Print head nozzles clogged

Print the nozzle check pattern to check for uneven ink output. See "Printing the Nozzle Check Pattern" on page 26. When a specific color is missing from the nozzle check pattern, clean the print head.

If ink supply is uneven: See "Print Head Cleaning" on page 28.

Media not loaded with the print-side up

Check that your paper is loaded with the correct print side facing up.

Incorrect paper type

On the Main tab, confirm that the Media Type selected matches the paper loaded.

In the Print dialog box, confirm that the Media Type selected matches the paper loaded.

Print Quality not set properly

Be sure to set the Print Quality setting to High for Windows or Fine for Macintosh.

On the Main tab, click High for the Print Quality setting.

1. Select Manual in the Print Mode pull-down menu in the Print dialog box and then click Details.

2. Click the Quality icon and then drag the Print Quality slide bar to the Fine end.

Printed Paper Curls or Ink Blots

Paper being used is too thin

Use High Resolution Paper or Photo Paper Pro to print images that require a lot of ink (i.e. pictures with intense colors or photographs).

Color Intensity setting is too high

Reduce the Intensity setting in the printer driver and try printing again.

1. Open the Printer Properties dialog box.

2. On the Main tab, select Manual for Color Adjustment, and then click Set.

3. Drag the Intensity slide bar to adjust the intensity.

1. Open the Print dialog box.

2. In the Print Mode pull-down menu, select Manual and then click Details.

3. Click the Color icon, then drag the Intensity slide bar to set the intensity.

Paper feed roller is dirty

Clean the paper feed roller.

See "Paper Does Not Feed Properly" on page 45.

Printed Surface is Scratched

Inappropriate paper type used

Check to see if the paper you are printing on is too thick or curled.

See "Print Media to Avoid" on page 4.

Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. Ensure that the paper you are using is compatible with Borderless Printing.

See "Media Types Suitable for Borderless Printing" on page 21.

See "Media Types Suitable for Borderless Printing" on page 23.

Note Follow the instructions packaged with your specialty media for loading and handling.

Troubleshooting

44

Troubleshooting Printer Hardware Problem Possible Cause Try This

Printer Does Not Start or Printer Stops During Print Jobs

Print head has overheated due to long periods of continuous printing

Stop printing and turn the printer off for at least 15 minutes to allow the print head to cool down.

The print head tends to overheat when printing continuously for long periods of time. The print head is designed to automatically pause at line breaks before resuming printing in order to cool down.

Printing high- resolution photographs and graphics

Wait until the print job finishes.

The POWER lamp flashes green while the print data is being processed. Printing photographs and high-density graphics can take time.

Printer cable is too long

Avoid using USB cables longer than 16.4 feet.

There may be problems in your operating system

Restart your computer. It may solve the problem.

Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or BJ Print Monitor in Macintosh for the deletion.

1. Open the Printer Properties dialog box. See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on page 11.

2. Click Maintenance tab and then Start Status Monitor.

3. Click Display Print Queue.

4. Select Cancel All Documents in the Printer menu. Click Yes when a confirmation message appears. The print job is deleted.

1. Double-click BJ Print Monitor in the Extensions in the System Folder.

2. Click to select an undesired document and click . The print job is deleted.

Cannot Print to End of Job

Incorrect page size selected

Verify that the page size setting matches the size of the paper loaded in the printer:

- Check the Paper Size setting from within your application to ensure that it matches the size of the paper loaded.

- Check the Page Setup tab in the Printer Properties dialog box (for Windows) or the Page Setup dialog box (for Macintosh) to ensure that it matches the size of the paper loaded.

Not enough free space on hard disk

Your operating system may be out of free disk space. Check the available space on your computers hard disk.

Caution The area around the print head can become extremely hot during extended print operation. Always avoid touching the print head and its peripheral components.

Note In Windows Me or Windows 98

Click to select an undesired document and select Purge Print Documents in the Printer menu.

Troubleshooting

45

Paper Does Not Feed Properly Problem Possible Cause Try This

Paper Does Not Feed Properly

Remove packaging material

Make sure all packaging materials have been removed from the sheet feeder slot. Open the printer cover and remove any materials inside the printer.

Paper jams 1. Gently pull the jammed paper out of the sheet feeder slot or the paper output slot, whichever is easier.

If the paper tears and some of it is left in the printer, turn the printer off, then open the front cover and remove the piece of paper. Do not touch internal parts in the printer. If you cannot reach or remove the torn paper, do not attempt to disassemble the printer yourself. Contact the Customer Care Center.

If you cannot extract the paper, turn the printer off, and then turn it back on. The remaining paper will be ejected automatically.

2. Close the front cover and reload the paper into the sheet feeder, then press the RESUME/CANCEL button on the printer.

Paper feed roller dirty

Follow the steps described below to clean the paper feed rollers.

1. Ensure the Printer is on and there is no paper loaded in the printer.

2. Open the Printer Properties dialog box.

3. Click the Maintenance tab.

4. Click Roller Cleaning.

5. The confirmation message is displayed. Follow the instruction on the screen.

1. Ensure the Printer is on and there is no paper loaded in the printer.

2. Open the Page Setup dialog box.

3. Click Utilities....

4. Select Cleaning from the pull-down menu.

5. Click Roller Cleaning.

6. The confirmation message is displayed. Follow the instruction on the screen.

Inappropriate paper type

Check to see if the paper you are printing on is too thick (17 lbs to 28 lbs), or curled.

See "Print Media to Avoid" on page 4.

Troubleshooting

46

Handling Error Messages When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.

Number of

Flashes

Possible Cause Try This

Two flashes Printer is out of paper

Reload paper and press the RESUME/CANCEL button.

Three flashes Paper jam If a paper jam occurs, clear the jammed paper, reload paper in the printer, then press the RESUME/CANCEL button. See "Paper jams" on page 45.

Four flashes Ink tanks installed incorrectly

Reinstall the ink tanks. Ensure that the tanks are firmly seated in the print head.

Five flashes No print head installed/Defective print head

Install a print head correctly. If the problem still remains, contact a Canon service representative.

Eight flashes Waste ink tank almost full

The printer has a built-in waste ink tank to hold the ink consumed during print head cleaning.

Eight flashes indicates that this tank is nearly full.

Press the RESUME/CANCEL button to clear the error so printing can continue.

Contact the Customer Care Center.

An error that requires contacting the Customer Care Center may have occurred.

Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it about 10 minutes.

If the problem remains, contact the Customer Care Center.

Note POWER lamp flashes alternately green and orange

Troubleshooting

47

An Error Message Appears on the Screen Problem Possible Cause Try This

Error Writing / Output to USBxxx

Printer not ready The POWER lamp will flash green when the printer is warming up or when a print job is being sent to the printer. It will glow a steady (non-flashing) green when it is ready for use or when the print job is completed.

Paper is not loaded Load paper and press the RESUME/CANCEL button.

Faulty connection Ensure that the printer cable is securely connected to the computer.

Printer port error Verify the printer port status.

Double-click Universal Serial Bus (USB) controllers on the Device Manager dialog box, then double-click Canon i350/Canon i250 to see the status.

Refer to the User's Guide for instructions on how to verify the status.

Printer port settings and printer interface do not match

Confirm that the destination Printer Port is set to USB PRNnn (Canon i350/ Canon i250) or USBnn (Canon i350/Canon i250) (where nn represents a number).

If the settings are not correct, follow the procedures described in the Easy Setup Instructions and reinstall the printer driver. Refer to the Users Guide for instructions on how to verify status and the correct action to take.

Printer driver is not installed properly

Uninstall then reinstall the printer driver.

1. Click Start, and select All Programs (or Programs), Canon i350/Canon i250, and Uninstall.

2. Follow the on-screen instructions to uninstall driver.

3. Follow the procedures described in the Easy Setup Instructions and reinstall the printer driver.

Error No.: X202

Not enough memory

Increase available memory by closing any other applications currently running.

Error No.: X203

Printer driver fault Uninstall, then reinstall the printer driver.

Refer to the Users Guide for instructions on how to uninstall the printer driver.

Error No.: X300

Printer not ready If the POWER lamp is off, turn the printer on.

If the POWER lamp is flashing green, the printer is initializing. Wait until the POWER lamp stops flashing.

Printer not properly connected

Ensure that the printer is securely connected to the computer.

Printer not selected in Chooser

1. From the Apple menu, select Chooser.

2. Click the i350/i250 icon and ensure that the i350/i250 is selected as the target connection. If not, select it.

Note If you are using a switching hub or other device, disconnect the printer and reconnect it directly to the computer and try printing again. If successful, the problem may have been with the device. There could also be a problem with the cable(s). Replace the cable(s) and try printing again.

Note If you are using a switching hub or other device, disconnect the printer and reconnect it directly to the computer and try printing again. If successful, the problem may have been with the device. There could also be a problem with the cable(s). Replace the cable(s) and try printing again.

Note If the problem persists, delete all unnecessary documents from the Extensions and Control Panels folder.

Troubleshooting

48

Have you replaced ink tank with a new one? message appears

If the ink tank has been replaced with a new one

Click Yes or OK to reset the ink counter.

See "Resetting the Ink Counter" on page 38.

If the front cover has been open for a certain period (the ink tank has not been replaced)

Click No or Cancel on the dialog box described above.

You can choose the option to disable the display of this confirmation message.

1. Ensure that the printer is on and open the Printer Properties dialog box.

2. On the Maintenance tab, click Low Ink Warning Setting.

3. Clear the check box on Display a confirmation message of Ink tank replacement and click Send.

1. Ensure that the printer is on and open the Page Setup dialog box.

2. Click Utilities... to open the Printer Utility dialog box.

3. Select Remaining Ink level Setting from the pull-down menu and click Low Ink Warning Setting.

4. Clear the check box on Display a confirmation message of Ink tank replacement and click Send.

Problem Possible Cause Try This

Troubleshooting

49

Low Ink Warning Accompanied by Ink Tank Icon With '?'

Failure to reset ink counter when installing new ink tank

The ink tank level accompanied by the ink tank icon with the ? indicates ink tank is not synchronized with its ink counter.

Always be sure to reset the ink counter in your printer driver when you replace ink tank. See "Resetting the Ink Counter" on page 38.

1. Ensure that the printer is on and open the Printer Properties dialog box.

2. On the Maintenance tab, click Low Ink Warning Setting icon.

3. Clear the check box on Display low ink warning off and click Send.

1. Ensure that the printer is on and open the Page Setup dialog box.

2. Click Utilities... to open the Printer Utility dialog box.

3. Select Remaining ink level setting from the pull-down menu and click Low Ink Warning Setting.

4. Clear the check box on Display low ink warning off and click Send.

Problem Possible Cause Try This

Note If an ink tank is removed, ? is displayed until you install a new one and reset the ink counter. You can disable the display by unchecking the Display low Ink Warning check box.

Troubleshooting

50

Appendix

51

Appendix Installing the Printer Driver when using Mac OS 9.x When using other than Mac OS X (Mac OS 8.6 to 9.x), install the printer driver, following the procedure below.

1 Turn on your Mac and insert the Setup Software & Users Guide CD-ROM.

TURN THE PRINTER ON.

2 Open the Mac OS 8.6-9.x folder on the CD-ROM, then doubleclick the Printer Driver folder.

3 Double-click the Installer icon in the Printer Driver folder.

4 Read the License Agreement and click Accept, if you agree.

5 Click Install.

The printer driver will load automatically.

6 If the message No other applications can be running appears, click Continue.

7 When the Installation was successful screen appears, click Restart.

8 From the Application folder, double-click on the software to be installed. Follow the on-screen instructions.

9 When the Installation has Finished screen appears, click OK.

10 When prompted, restart your computer.

11 Select the Apple menu, then Chooser.

12 Click the i350/i250 icon in the Chooser.

13 Close the Chooser.

14 To ensure highest quality output, continue with Step 7 Align the Print Head on the Easy Setup Instructions.

Note Register your product at www.registercanon.com to ensure product support.

Appendix

52

Users Guide Table of Contents Your printer's electronic User's Guide, located on the Setup Software and User's Guide CD- ROM, offers detailed information on the following topics.

How to Use This Manual

Printer Parts and Their Function

Useful Printing Techniques Printing with Borderless Printing (i350

only) Reducing Noise from Images Taken with

Digital Camera Achieving Vivid Reproduction of Images

with Lots of Greens and Blues Printing with Color and Brightness

Automatically Optimized Adjusting Print Quality Smoothing the Rough Edges of Certain

Images Automatically Resizing the Image to Fit

the Page Resizing the Image by Selecting the

Scaling Ratio Printing Multiple Pages on a Single Page Enlarging a Document by Printing it on

Multiple Pages Printing Multiple Pages for Assembly into

a Booklet Printing on Both Sides of the Page Printing Stamped Messages on

Documents (Windows) Printing Background Images on

Documents (Windows) Adding Illustrated Effect to Documents Printing the Entire Image in Single Color Printing in Grayscale Reversing the Page Printing Order Printing on Nonstandard Size Paper Reducing the Sound of Printer Operation Registering Printer Driver Settings

Printing Media Compatible Media Types Envelopes High Resolution Paper Glossy Photo Paper

Photo Paper Pro Photo Paper Plus Glossy Matte Photo Paper Transparencies T-Shirt Transfers

Checking the Status of the Printer BJ Status Monitor Functions BJ Print Monitor

Troubleshooting Cannot Install Printer Driver Print Quality is Poor Printer Does Not Start or Stops During

Print Jobs Paper Does Not Feed Properly or Paper

Jams The POWER Lamp Flashes Orange An Error Message is Displayed on the

Screen Problems Unique to Windows Problems Unique to the Macintosh

Appendix Printing Area Using the Printer with a Network

(Macintosh Mac OS 8.6-9.x) Uninstalling the Printer Drivers Uninstalling the Users Guide Transporting printer Printer Driver Functions (Windows) Printer Driver Functions (Macintosh)

Appendix

53

Specifications Printer Printing resolution: 4800 X 1200 dpi. max.

(Ink droplets can be placed in a pitch of 1/4800 inch at minimum.)

Print speed *

*Print speed may vary with the content of the document and the processing speed of the host computer.

Black printing

Max Speed (Custom Setting 5): 14 ppm (i350) / 10 ppm (i250)

Standard: 11 ppm (i350) / 8.1 ppm (i250)

Color printing

Max Speed (Custom Setting 5): 9 ppm (i350) / 8 ppm (i250)

Standard: 4 ppm (i350) / 3.5 ppm (i250)

Print width: 203.2 mm max. (8.0 in) (for Borderless Printing: 127 mm / 5.0 in)

Resident print control mode: Canon extended mode

Receive buffer: 32 KB

Interface: USB

Acoustic noise level: Approx. 48 dB (A) / Approx. 46 dB (in the highest print quality mode)

Operating environment: Temperature: 5 to 35C (41 to 95F) Humidity: 10 to 90%RH (no condensation)

Storage environment: Temperature: 0 to 40C (32 to 104F) Humidity: 5 to 95% RH (no condensation)

Power supply: AC 100-127 V, 50/60 Hz AC 220-240 V, 50/60 Hz

Power consumption: Standby: Approx. 1 W Printing: Approx. 14 W

Dimensions (with the paper rest and paper output tray retracted):

385 (W) X 195 (D) X 165 (H) mm 15.15 (W) X 7.67 (D) X 6.49 (H) in

Weight: Approx. 2.4 kg (5.3 lb.) (i350) / Approx. 2.3 kg (5.1 lb.) (i250)

Graphic image printing: Data format: Canon extended mode: Raster image format

Resolution: Canon extended mode: 300, 600, 1200, 4800 dpi

Print Head: Black: 320 nozzles (600 dpi)

Cyan, Magenta, Yellow: 128 nozzles per each color (600 dpi)

Appendix

54

Ink Tanks: Capacity (pages):

Black (BCI-24 Black) approx. 300*1, approx. 520*2

Color (BCI-24 Color) approx. 170*2

*1 1500 characters per page, normal text, at standard and plain paper mode with Windows XP printer driver *2 Based on printing the ISO JIS-SCID No.5 pattern at standard and plain paper mode with Windows XP printer driver

BJ Printer Driver Systems Requirements

Use a computer equipped with Windows XP, Windows 2000, Windows Me, Windows 98 can operate.

USB interface

Available hard-disk space for printer driver installation

Windows XP/Windows 2000: 50MB Windows Me/Windows 98/Windows 95: 15MB

USB operation can only be guaranteed on a PC with pre- installed Windows XP, Windows 2000, Windows Me, or Windows 98. (This includes Windows XP, Windows 2000, or Windows Me upgraded from pre-installed Windows 98 or later)

Use a Macintosh series computer equipped with USB interface on which Mac OS 8.6-9.x or Mac OS X v.10.2.1 or later can operate.

Available hard-disk space for printer driver installation

Mac OS 8.6-9.x: 30 MB Mac OS X v.10.2.1 or later: 100 MB

The following functions are not supported when using Mac OS X v.10.2.1 or later:

- Duplex Printing - Photo Optimizer PRO

Additional Systems Requirements for User's Guide

Pentium 75 MHz equivalent or higher processor (Pentium 133MHz equivalent or higher processor recommended )

2x or higher CD-ROM drive (4x or higher recommended)

20 MB of available hard-disk space

Microsoft Internet Explorer 5.0 or later

Printer

Appendix

55

Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use your printer safely. Do not attempt to use printer in any way not described in this manual.

Warning You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions.

Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners.

Power supply Never attempt to plug in or unplug the printer from the power supply when your hands are wet.

Always push the plug all the way into the power outlet.

Never damage, modify, stretch or excessively bend or twist the power cord. Do not place heavy objects on the power cord.

Never plug the printer into a power socket that is shared with other equipment (extension lead/cord, 2- or 3- way adapter, etc.).

Never use the printer if the power cord is bundled or knotted.

If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the printer at the power supply and call for service.

Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt collected on the plug and the power outlet. If the printer is placed at a location exposed to a lot of dust, smoke, or high humidity, the dust collected on the plug absorbs moisture and may cause insulation failure and fire.

Cleaning the printer Use a damp cloth to clean the printer. Never use flammable solvents such as alcohol, benzene or thinners.

If flammable solvents come in contact with electrical components inside the printer, it could cause a fire or electric shock.

Always unplug the printer from the power outlet before cleaning the printer.

If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the printer.

Maintaining the printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer.

The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide.

Working around the printer

Do not use flammable sprays near the printer.

This could cause a fire or electric shock if the spray comes into contact with electrical components inside the printer.

Appendix

56

Caution You may cause injury or damage the printer if you ignore any of these safety precautions.

Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration.

Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.

To avoid the risk of fire or electric shocks, install the printer in a location with an ambient temperature range of 5C to 35C (41F to 95F) and humidity of 10% to 90% (condensation free).

Do not place the printer on a thick rug or carpet.

When moving the printer, carry the printer at both ends.

Power supply Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord if necessary.

Never remove the plug by pulling on the cord.

Do not use an extension lead/cord.

Never use a power supply source other than the one rated for the printer in the country where you purchased the printer.

AC 100-127 V, 50/60 Hz AC 220-240 V, 50/60 Hz

Working around the printer

Never put your hands or fingers in the printer while it is printing.

Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the printer.

If any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for service.

Print heads and ink tanks For safety reasons store print heads and ink tanks out of the reach of small children.

If a child ingests any ink, consult a doctor immediately.

Do not shake print heads or ink tanks.

Ink may leak out and stain clothing or the surrounding area.

Never touch the electrical contacts on a print head after printing.

The metal parts may be very hot and could cause burns.

Appendix

57

Regulatory Information

Color Printer Model: K10228 (i350/i250) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not

cause harmful interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of

the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee

that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.

Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or

modifications should be made, you could be required to stop operation of the equipment.

Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 1-516-328-5600

Canadian Radio Interference Regulations This digital apparatus does not exceed Class B limits for radio noise emissions from a digital apparatus as set out in the

interference-causing equipment standard entitled Digital Apparatus, ICES-003 of the Industry Canada.

Cet appareil numrique respecte les limites de bruits radio lctiques applicables aux appareils numriques de Classe B

prescrites dans la norme sur le matriel brouilleur: Appareils Numriques, NMB-003 dicte par lIndustrie Canada.

Appendix

58

CANON LIMITED WARRANTY --- (USA Only) The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon USA) with respect to the new or refurbished Canon-brand printer or scanner (each a Product) packaged with this limited warranty, when purchased and used in the United States only.

The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one (1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for 90 days from the date of original purchase for refurbished Products. Defective parts or a defective Product returned to a Canon USA repair facility or a Canon USA Authorized Service Facility (ASF), and proven to be defective upon inspection, will be repaired, exchanged for new or comparable rebuilt parts, or exchanged for a refurbished Product, as determined by the Canon USA repair Facility or the ASF. Warranty repair or replacement shall not extend the original warranty period of the Product. This warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no warranty or replacement.

This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and software. Canon shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty (Separate Warranty). Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are sold as is and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the manufacturer or producer thereof.

This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:

(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating or maintenance instructions, or environmental conditions prescribed in Canon USAs users manual or other documentation, or services performed by someone other than a Canon USA repair facility or its ASF. Without limiting the foregoing, dropping the Product, scratches, and abrasions will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions.

(b) Use of parts or supplies (other than those sold by Canon USA) that cause damage to the Product or cause abnormally frequent service calls or service problems.

(c) If the Product has had it serial number or dating defaced, altered or removed.

ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CD- ROM'S ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.

Appendix

59

Canon offers a full range of customer technical support* options:

For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.com)

Automated interactive telephone support on most current products 24 hours, 7 days a week (1-800-423-2366) 24-hour, Fax-On-Demand System for product specifications and technical information (1-800-526-4345) Free live technical support MondaySaturday (excluding holidays) for products still under warranty (1-757-413-2848) The location of the ASF nearest you (1-800-423-2366, select "automated support options")

If the problem cannot be corrected by using one of the above technical support options, repair options are available at the time of your call to the Free live technical support number above or via the website at www.canontechsupport.com

This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

* Support program specifics are subject to change without notice.

Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 USA

Canon is a registered trademark of Canon Inc.

Appendix

60

Index

61

Index

A Adjusting Print Quality ................................................12

Advanced Printing .......................................................11

Aligning the Print Head ...............................................33

An Error Message Appears on the Screen .....................47

B Balloon Help ................................................................ 3

BCI-24 Black ...............................................................36

BCI-24 Color ................................................................36

BJ Print Monitor ...........................................................44

BJ Printer Driver Systems Requirements .......................54

BJ Status Monitor ..................................................41, 44

Borderless (full) ....................................................22, 24

Borderless Printing ............................. 19, 20, 21, 23, 43

C Cancelling Print Jobs .................................................... 8

CANON LIMITED WARRANTY - (USA Only) ......................58

Chooser ......................................................................47

Cleaning ...............................................................28, 29

D Deep Cleaning .......................................................30, 31

Driver

saving setting ......................................................17

settings ...........................................................8, 10

uninstalling .........................................................47

E Easy-PhotoPrint .............................................. 20, 21, 23

Easy-WebPrint ............................................................20

Examining the Nozzle Check Pattern ............................27

Exif 2.2 .......................................................................20

Exif Print .....................................................................20

G Glossy Photo Paper ...................................................... 6

H Handling Error Messages .............................................46

Help button .................................................................. 3

High Resolution Paper .................................................. 6

I Ink Counter Reset ........................................................39

Ink Tank ......................................................................36

Installing the Printer Driver when using Mac OS 9.x .....51

L Load Limit Mark ............................................................ 5

Loading Paper .............................................................. 4

Low Ink Warning ......................................................... 39

Low Ink Warning Setting ............................................. 49

M Matte Photo Paper ........................................................ 6

Media

speciality .............................................................. 6

to avoid ................................................................ 4

Media Type ........................................................... 6, 8, 9

Media Types Suitable for Borderless Printing ........ 21, 23

N Nozzle Check ........................................................ 26, 27

Nozzle Check Pattern

examining ........................................................... 27

printing .............................................................. 26

O Opening the Printer Properties Dialog Box Directly from the

Start Menu ............................................................. 11

Opening the Printer Properties Dialog Box from Your

Application Program ............................................... 11

P Page Setup ............................................................. 9, 44

Page Setup dialog box ................................................ 44

Paper feed roller ......................................................... 45

Paper Jams ................................................................. 45

Paper Rest Load Limit ................................................... 6

Paper Size .................................................................... 9

Photo Noise Reduction ................................................ 16

Photo Optimizer PRO .................................................. 14

Photo Paper Plus Glossy ............................................... 6

Photo Paper Pro ............................................................ 6

POWER button .............................................................. 3

POWER lamp ................................................................. 3

POWER/ERROR lamp ................................................... 46

Print dialog box .................................................. 7, 9, 43

Print Head Alignment ............................................ 33, 35

Print Head Cleaning .................................................... 28

Print Head Deep Cleaning ........................................... 30

print head holder ........................................................ 36

Print Media to Avoid ..................................................... 4

Print Mode ................................................................. 10

Print Quality ................................................8, 10, 12, 43

Index

62

Printer Driver Setting for Media Type ............................. 6

Printer Properties dialog box ....................... 7, 11, 26, 43

Printer Utility dialog box ............................................. 27

Printing Borderless Photographs ...........................21, 23

Printing the Nozzle Check Pattern ............................... 26

R Recalling Driver Settings ............................................ 17

Regulatory Information ............................................... 57

Replacing an Ink Tank ............................................25, 36

Resetting the Ink Counter ........................................... 38

RESUME/CANCEL button ..........................................8, 10

S Safety Precautions ..................................................... 55

Saving Driver Setting .................................................. 17

Speciality Media .......................................................... 6

Specifications ............................................................ 53

T Tech support .............................................................. 59

Transparencies ............................................................. 6

Troubleshooting ......................................................... 41

T-Shirt Transfers ........................................................... 6

Turning on the Printer .......................

Manualsnet FAQs

If you want to find out how the Color Bubble Jet Canon works, you can view and download the Canon Color Bubble Jet i350 Quick Start Guide on the Manualsnet website.

Yes, we have the Quick Start Guide for Canon Color Bubble Jet as well as other Canon manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The Quick Start Guide should include all the details that are needed to use a Canon Color Bubble Jet. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the Canon Color Bubble Jet i350 Quick Start Guide is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This Canon Color Bubble Jet i350 Quick Start Guide consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download Canon Color Bubble Jet i350 Quick Start Guide free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print Canon Color Bubble Jet i350 Quick Start Guide, simply download the document to your computer. Once downloaded, open the PDF file and print the Canon Color Bubble Jet i350 Quick Start Guide as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.