Contents

Brother FAX-1360 User's Manual PDF

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Summary of Content for Brother FAX-1360 User's Manual PDF

USERS GUIDE FAX-1360

If you need to call Customer Service Please complete the following information for future reference:

Model Number: FAX-1360

Serial Number: 1

Date of Purchase:

Place of Purchase:

1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

Register your product on-line at

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product should you lose your receipt; and

may support an insurance claim by you in the event of product loss covered by insurance.

2006 Brother Industries, Ltd.

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Approval Information and Compilation and Publication Notice THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

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Table of Contents

Section I General

1 General Information 2 Using the documentation .......................................................................................2

Symbols and conventions used in the documentation ....................................2 Control panel overview ..........................................................................................3

2 Loading documents and paper 5 Loading documents ...............................................................................................5

Using the ADF .................................................................................................5 Scanning area .................................................................................................6

Handling and using plain paper .............................................................................6 Choosing the right media for the paper tray ....................................................8

Loading paper........................................................................................................9 How to load paper ...........................................................................................9 Printable Area................................................................................................11

3 General setup 12 Power Save mode ...............................................................................................12

Putting your machine in Power Save mode...................................................12 Bringing your machine out of Power Save mode ..........................................12 Power Save setting........................................................................................12

Mode Timer..........................................................................................................13 Paper settings......................................................................................................13

Paper Size .....................................................................................................13 Volume Settings...................................................................................................14

Ring Volume ..................................................................................................14 Beeper Volume..............................................................................................14 Speaker Volume ............................................................................................14

Setting Daylight Saving Time...............................................................................15

4 Security features 16 TX Lock................................................................................................................16

Setting and changing the TX Lock password ................................................16 Turning the TX Lock on/off ............................................................................17

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Section II Fax

5 Sending a fax 20 Entering Fax mode ..............................................................................................20

Faxing from the ADF ....................................................................................20 Cancelling a fax in progress ..........................................................................20

Broadcasting........................................................................................................20 Cancelling a Broadcast in progress...............................................................21

Additional sending operations..............................................................................21 Sending faxes using multiple settings ...........................................................21 Contrast .........................................................................................................21 Changing Fax Resolution ..............................................................................22 Dual access ...................................................................................................22 Real time transmission ..................................................................................23 Overseas Mode .............................................................................................23 Delayed Faxing..............................................................................................24 Delayed Batch Transmission.........................................................................24 Checking and cancelling waiting jobs............................................................24 Sending a fax manually .................................................................................25 Sending a fax at the end of a conversation ...................................................25 Out of Memory message ...............................................................................25

6 Receiving a Fax 26 Receive modes....................................................................................................26

Choosing the Receive Mode .........................................................................26 Using receive modes ...........................................................................................27

Fax only .........................................................................................................27 Fax/Tel...........................................................................................................27 Manual...........................................................................................................27 External TAD .................................................................................................27

Receive mode settings ........................................................................................28 Ring Delay .....................................................................................................28 F/T Ring Time (Fax/Tel mode only) ...............................................................28 Fax Detect .....................................................................................................28

Additional receiving operations............................................................................29 Printing a reduced incoming fax ....................................................................29 Receiving faxes into memory ........................................................................29 Receiving a fax at the end of a conversation.................................................30 Printing a fax from the memory .....................................................................30

7 Telephone and External devices 31 Voice Operations ................................................................................................31

Making a telephone call .................................................................................31 Hold ...............................................................................................................31 Tone or pulse (Not available for New Zealand) .............................................31 Fax/Tel mode ................................................................................................31 Fax/Tel mode in Power Save condition .........................................................31

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Telephone Service for Australia...........................................................................32 Telstra FaxStream Duet (Distinctive Ring) ..............................................32 Caller ID.........................................................................................................34 How Does the Caller ID Work?......................................................................34 The Caller ID is Stored in Your Machine Memory .........................................34 Viewing Caller ID List ....................................................................................35

Telephone Service for New Zealand ...................................................................35 FaxAbility .......................................................................................................35 Caller ID.........................................................................................................36 How Does the Caller ID Work?......................................................................37 Viewing Caller ID List ....................................................................................37

Telephone Service for Some Countries...............................................................38 Distinctive Ring (For Singapore and Hong Kong)..........................................38 Caller ID (For Singapore and Hong Kong) ....................................................39 Viewing Caller ID List ....................................................................................39

Connecting an external TAD (telephone answering device)................................40 Connections...................................................................................................40 Recording an outgoing message (OGM) on an external TAD.......................41 Multi-Line connections (PABX)......................................................................41

External and extension phones ...........................................................................41 Connecting an external or extension telephone ............................................41 Operation from extension telephones............................................................42 Using remote codes.......................................................................................42

8 Dialling and storing numbers 43 How to Dial ..........................................................................................................43

Manual dialling...............................................................................................43 One-Touch Dialling ........................................................................................43 Speed-Dialling ...............................................................................................43 Search ...........................................................................................................44 Fax Redial .....................................................................................................44

Storing numbers ..................................................................................................44 Storing a pause .............................................................................................44 Storing One-Touch Dial numbers ..................................................................45 Storing Speed-Dial numbers .........................................................................45 Changing One-Touch Speed-Dial and Group numbers ................................45 Setting up Groups for broadcasting...............................................................46 Combining Quick-Dial numbers .....................................................................46

9 Remote fax options 47 Fax Forwarding....................................................................................................47 Fax Storage .........................................................................................................47 Changing Remote Fax Options ...........................................................................48

Turning off Remote Fax Options ...................................................................48 Remote Retrieval .................................................................................................48

Setting a Remote Access Code.....................................................................48 Using your Remote Access Code..................................................................49 Retrieving fax messages ...............................................................................49 Changing your Fax Forwarding number ........................................................50

Remote fax commands........................................................................................51

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10 Printing Reports 52 Fax reports...........................................................................................................52

Transmission Verification Report...................................................................52 Fax Journal (activity report) ...........................................................................52

Reports ................................................................................................................53 How to print a report ......................................................................................53

11 Polling 54 Polling receive .....................................................................................................54

Setup for polling receive ................................................................................54 Setup to receive polling with a secure code ..................................................54 Setup for delayed polling receive ..................................................................54 Sequential polling ..........................................................................................55

Polled transmit .....................................................................................................55 Setup for polled transmit................................................................................55 Setup for polled transmit with secure code....................................................56

Section III Copy

12 Making copies 58 How to copy.........................................................................................................58

Entering Copy mode......................................................................................58 Making a single copy .....................................................................................58 Making multiple copies ..................................................................................58 Stop copying..................................................................................................58

Copy options........................................................................................................59 Changing copy speed and quality .................................................................59 Enlarging or reducing the image copied ........................................................60 Making N in 1 copies .....................................................................................61 Sorting copies using the ADF ........................................................................61 Adjusting Brightness and Contrast ................................................................62 Paper options ................................................................................................62

Section IV Appendixes

A Safety and Legal 64 Choosing a location .............................................................................................64 To use the machine safely...................................................................................65

IMPORTANT-For Your Safety .......................................................................68 Important Information for Australia ......................................................................69

Important safety instructions..........................................................................69 Important Information for New Zealand ...............................................................70

Important Safety Instructions.........................................................................70

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Important Information for Some Countries...........................................................72 Important Safety Instructions .........................................................................72 Legal limitations for copying ..........................................................................74

Trademarks..........................................................................................................75

B Troubleshooting and Routine Maintenance 76 Troubleshooting ...................................................................................................76

If you are having difficulty with your machine ................................................76 Error messages ...................................................................................................79

Transferring your faxes or Fax Journal report ...............................................81 Document jam ..............................................................................................82 Printer jam or paper jam ................................................................................83 Dial Tone detection........................................................................................84 Compatibility ..................................................................................................84

Routine maintenance...........................................................................................85 Replacing the ink cartridge ............................................................................85 Cleaning the outside of the machine .............................................................87 Cleaning the scanner.....................................................................................88 Cleaning the machine printer platen ..............................................................88 Cleaning the paper pick-up roller...................................................................89 Cleaning the print head .................................................................................89 Checking the print quality ..............................................................................89 Checking the print alignment .........................................................................90 Checking the ink volume ...............................................................................91

Machine Information ............................................................................................91 Checking the serial number...........................................................................91

Packing and shipping the machine ......................................................................92

C Menu and Features 94 On-screen programming......................................................................................94

Menu table.....................................................................................................94 Memory storage.............................................................................................94

Menu keys ...........................................................................................................94 Menu Table..........................................................................................................96 Entering Text .....................................................................................................101

D Specifications 102 General ..............................................................................................................102 Print media.........................................................................................................104 Fax.....................................................................................................................105 Copy ..................................................................................................................106 Consumable items .............................................................................................106

E Glossary 107

F Index 111

Section I

General I

General Information 2 Loading documents and paper 5 General setup 12 Security features 16

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1 Using the documentation 1

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

General Information 1

Bold Bold typeface identifies specific keys on the machines control panel.

Italics Italicized typeface emphasizes an important point or refers you to a related topic.

Courier New

Text in the Courier New font identifies messages on the LCD of the machine.

Warnings tell you what to do to prevent possible personal injury.

Electrical Hazard icons alert you to possible electrical shock.

Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.

Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

Improper Setup icons alert you to devices and operations that are not compatible with the machine.

General Information

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1 Control panel overview 1

FAX-1360 1

1 LCD (liquid crystal display) Displays messages on the screen to help you set up and use your machine.

2 One-Touch keys Instantly accesses your stored Quick-Dial numbers.

Shift When held down, lets you access One-Touch numbers 6 to 10.

3 Fax keys Redial/Pause Redials the last number called. It also inserts a pause when programming quick-dial numbers. Resolution Lets you temporarily change the resolution when sending a fax. Recall Use this key to gain access to an outside line (Australia and New Zealand only), or transfer a call to another extension when the machine is connected to a PABX.

Hook/Hold Press before dialing if you want to make sure a fax machine will answer, and then press Start. Also, Puts the current phone call on hold.

4 Ink Management Lets you clean the print head, print a test page to check the print quality, and check the available ink volume.

5 Copy key Copy Options Lets you temporarily change multiple copy settings when in copy mode.

6 Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine. The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone. (Not Available in New Zealand)

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Chapter 1

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7 Menu keys: Menu Lets you access the menu to program your settings in the machine. a Search/Speed Dial Lets you look up and dial numbers that are stored in the memory. Volume keys

d c In Fax mode, you can press these keys to adjust the ring volume. d

Press to scroll backward to a menu selection. a or b Press to scroll through the menus and options. Clear/Back Press to cancel the current setting and go back to the previous menu. OK Lets you store your settings in the machine or select an item.

8 Start

Lets you start sending faxes or making copies in monochrome.

9 Stop/Exit

Stops an operation or exits from a menu.

10 Power Save Lets you put the machine into Power Save mode. All lights will extinguish.

11 Mode keys:

Fax Lets you access Fax mode.

Copy

Lets you access Copy mode.

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2

2 Loading documents 2

You can send a fax and make copies from the ADF (automatic document feeder).

Using the ADF 2

The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 80 g/m2 (20 lb) paper and always fan the pages before putting them in the ADF.

Recommended environment 2

Document Sizes and weights Supported 2

How to load documents 2

CAUTION

DO NOT pull on the document while it is feeding.

DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.

DO NOT use cardboard, newspaper or fabric.

Make sure documents written with ink are completely dry.

a Open the document support (1) and the document tray (2) and then pull out the extension (3).

b Fan the pages well. Make sure you put the documents face down, top edge first in the ADF until you feel them touch the feed roller.

Loading documents and paper 2

Temperature: 20 to 30 C (68 to 86 F)

Humidity: 50% to 70%

Paper: 80 g/m2 A4 (20 lb LTR)

Length: 127 to 355.6 mm (5 to 14 in.)

Width: 89 to 215.9 mm (3.5 to 8.5 in.)

Weight: 64 to 90 g/m2 (17 to 24 lb)

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Chapter 2

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c Adjust the paper guides (1) to fit the width of your documents.

Scanning area 2

The figures below show the areas you cannot scan on paper.

Handling and using plain paper 2

You can use plain paper only.

To get the best print quality, we suggest using Brother paper. (See table below.)

If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.

Avoid touching the printed surface of the paper immediately after printing; the surface may not be completely dry and may stain your fingers.

Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Usage Document Size

Top (1)

Bottom (2)

Left (3)

Right (4) Fax Letter 3 mm

(0.12 in.) 4 mm (0.16 in.)

A4 3 mm (0.12 in.)

3 mm (0.12 in.)

Copy Letter 3 mm (0.12 in.)

4 mm (0.16 in.)

A4 3 mm (0.12 in.)

3 mm (0.12 in.)

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2

Brother paper

Paper Type Item A4 Plain BP60PA

Loading documents and paper

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2

Improper Setup

DO NOT use the following kinds of paper:

Damaged, curled, wrinkled, or irregularly shaped paper

1 2 mm (0.08 in.) or longer

Extremely shiny or highly textured paper

Paper already printed on by a printer

Paper that cannot be arranged uniformly when stacked

Paper made with a short grain

Paper capacity of the output paper tray

Up to 50 sheets of 20 lb Letter or 80 g/m2 A4 paper.

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Chapter 2

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Choosing the right media for the paper tray 2

Paper type and size for each operation 2

Paper weight, thickness and capacity 2

1 Up to 50 sheets for Legal size paper 80 g/m2 (20 lb). Up to 100 sheets of 80 g/m2 (20 lb) paper.

Paper Type Paper Size Usage Fax Copy

Cut Sheet Letter 216 279 mm (8 1/2 11 in.) Yes Yes

A4 210 297 mm (8.3 11.7 in.) Yes Yes

Legal 216 356 mm (8 1/2 14 in.) Yes Yes

Paper Type Weight Thickness No. of sheets

Cut Sheet

Plain Paper 64 to 120 g/m2 (17 to 32 lb) 0.08 to 0.15 mm (0.003 to 0.006 in.) 100 1

Loading documents and paper

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2

Loading paper 2

How to load paper 2

a If the paper support flap (1) is open, close it, and then pull the paper tray completely out of the machine. Open the out put tray cover (2).

b Press and hold the universal guide release button (1) as you slide out the front of the paper tray to match the paper size you are using.

c Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size.

d Fan the stack of paper well to avoid paper jams and misfeeds.

Note Always make sure the paper is not curled.

e Gently put the paper into the paper tray print side down and top edge first. Check that the paper is flat in the tray.

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Chapter 2

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f Gently adjust the paper side guides with both hands and the paper length guide to fit the paper. Make sure that the paper guides touch the edges of the paper.

Note Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.

g Close the output paper tray cover (1) and slide it forward.

h Slowly push the paper tray completely into the machine.

i While holding the paper tray in place, pull out the paper support (1) until it clicks and unfold the paper support flap (2).

Note Do not use the paper support flap for Legal size paper.

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2

1

Loading documents and paper

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2

Printable Area 2

The figure below shows the unprintable areas on cut sheet paper. The machine cannot print in the shaded areas.

Cut Sheet Paper

Top (1) Bottom (2) Left (3) Right (4) Cut Sheet 3 mm (0.12 in.) 3 mm (0.12 in.) 4 mm (0.16 in.) 4 mm (0.16 in.)

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3 Power Save mode 3

When the machine is idle, you can put the machine into Power Save mode by pressing the Power Save key. You can still receive telephone calls in Power Save mode. For further information on receiving faxes in the power save condition, please see the table on page 12. If you want to do other operations, you must take the machine out of Power Save mode.

Note When the machine in Power Save Mode,

all lights will extinguish.

You can retrieve faxes using Remote Retrieval if you are away from your machine. (See Retrieving fax messages on page 49)

If you have connected an external telephone or TAD, it is always available.

Putting your machine in Power Save mode 3

a Press and hold down the Power Save key until the LCD shows Shutting Down. The LCD light goes off.

Bringing your machine out of Power Save mode 3

a Press the Power Save key.

Note Even if you have put the machine into

Power Save mode, it will periodically clean the print head to preserve print quality.

If you unplug the AC power cord, no machine operations will be available.

You can customize Power Save mode so that, apart from automatic head cleaning, no machine operations are available. (See Power Save setting on page 12.)

Power Save setting 3

You can customize the machine's Power Save key. The default mode is Fax Receive:On. Your machine can receive faxes or calls even when the machine is in Power Save mode. If you do not want your machine to receive faxes or calls, turn this setting to Fax Receive:Off. (See Power Save mode on page 12)

a Press Menu, 1, 5.

b Press a or b to choose Fax Receive:On, or Fax Receive:Off. Press OK.

c Press Stop/Exit.

1 You cannot receive a fax with Start. 2 You can receive telephone calls by lifting the

handset. 3 Should be set before you switch off the machine.

General setup 3

On/Off setting

Receive mode

Available operations

Fax Receive

:On 1 2

(factory setting)

Fax Only

Fax/Tel

External TAD

Fax Receive Fax Detect Delayed Fax 3 Fax Forward 3 Fax Storage 3

Remote Retrieval 3

Manual Fax Detect, Delayed Fax 3

Fax Receive :Off

No machine operations will be available other than cleaning the print head.

General setup

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3

Mode Timer 3

The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the amount of time the machine takes after the last Copy operation before it returns to Fax mode (default). If you choose Off, the machine stays in the mode you used last.

a Press Menu, 1, 1.

b Press a or b to choose 0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins or Off. Press OK.

c Press Stop/Exit.

Paper settings 3

Paper Size 3

You can use three sizes of paper for printing faxes and copies: Letter, Legal and A4. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page.

a Press Menu, 1, 2.

b Press a or b to choose Letter, Legal or A4. Press OK.

c Press Stop/Exit.

Chapter 3

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Volume Settings 3

Ring Volume 3

You can choose a range of ring volume levels, from High to Off.

While in Fax mode , press d or c to adjust the volume level. The LCD shows the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.

You can also change the volume through the menu, by following the instructions below:

Setting the Ring Volume from the menu 3

a Press Menu, 1, 3, 1.

b Press a or b to choose Low, Med, High or Off. Press OK.

c Press Stop/Exit.

Beeper Volume 3

When the beeper is on, the machine will beep when you press a key, make a mistake or after you send or receive a fax.

You can choose a range of volume levels, from High to Off.

a Press Menu, 1, 3, 2.

b Press a or b to choose Low, Med, High or Off Press OK.

c Press Stop/Exit.

Speaker Volume 3

You can choose a range of speaker volume levels, from High to Off.

a Press Menu, 1, 3, 3.

b Press a or b to choose Low, Med, High or Off. Press OK.

c Press Stop/Exit. You can also adjust the speaker volume by pressing Hook/Hold.

a Press Hook/Hold.

b Press d or c . This setting will stay until you change it again.

c Press Hook/Hold.

General setup

15

3

Setting Daylight Saving Time 3

You can set the machine to change manually for daylight savings time. If you select On, it will reset the time forward one hour and if you select Off, it will reset the time backward one hour. Make sure you have set the correct date and time in the Date/Time setting.

a Press Menu, 1, 4.

b Press a or b to choose On or Off. Press OK.

c Press Stop/Exit.

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4 TX Lock 4

TX Lock lets you prevent unauthorized access to the machine.

You will not be able to schedule Delayed Faxes or Polling jobs. However, any pre-scheduled Delayed Faxes will be sent even if you turn on TX Lock so they will not be lost.

While TX Lock is On, the following operations are available:

Receiving faxes

Receiving calls

Fax Forwarding (If Fax Forwarding was already On.)

Remote retrieval (If Fax Storage was already On.)

While TX Lock is On, the following operations are NOT available:

Sending faxes

Copying

Note If you have already set the password, you will not need to set it again.

Setting and changing the TX Lock password 4

Note If you forget the TX Lock password, please call your Brother dealer for service.

Setting up the password 4

a Press Menu, 2, 0, 1.

b Enter the 4-digit number for the password. Press OK.

c When the LCD shows Verify: re-enter the password. Press OK.

d Press Stop/Exit.

Changing the TX Lock password 4

a Press Menu, 2, 0, 1.

b Press a or b to choose Set Password. Press OK.

c Enter a 4-digit number for the current password. Press OK.

d Enter a 4-digit number for the new password. Press OK.

e When the LCD shows Verify: re-enter the password. Press OK.

f Press Stop/Exit.

Security features 4

Security features

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4

Turning the TX Lock on/off 4

Turning TX Lock on 4

a Press Menu, 2, 0, 1.

b Press a or b to choose Set TX Lock. Press OK.

c Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode.

Turning TX Lock off 4

a Press Menu.

b Enter the registered 4-digit password. Press OK. TX lock is automatically turned off.

Note If you enter the wrong password, the LCD shows Wrong Password and stays offline. The machine will stay in TX Lock mode until the registered password is entered.

Chapter 4

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Section II

Fax II

Sending a fax 20 Receiving a Fax 26 Telephone and External devices 31 Dialling and storing numbers 43 Remote fax options 47 Printing Reports 52 Polling 54

20

5 Entering Fax mode 5

To enter fax mode, press (Fax), and the key will glow green.

Faxing from the ADF 5

a Make sure you are in Fax mode .

b Put the document face down in the ADF.

c Dial the fax number.

d Press Start. The machine starts scanning the document.

Note To cancel, press Stop/Exit. If the memory is full, the document will be

sent in real time.

Cancelling a fax in progress 5

If you want to cancel a fax while the machine is scanning, dialling or sending, press Stop/Exit.

Broadcasting 5

Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups (See Setting up Groups for broadcasting on page 46), One-Touch, Speed-Dial numbers, and up to 50 manually dialled numbers in the same broadcast.

After the broadcast is finished, a Broadcast Report will be printed.

a Make sure you are in Fax mode .

b Load your document.

c Enter a number. Press OK. You can use either a One-Touch, a Speed-Dial, a Group, or a manually entered number.

d Repeat c until you have entered all the fax numbers you wish to broadcast to.

e Press Start.

Note If you did not use up any of the numbers

for Groups, access codes or credit card numbers, you can broadcast faxes to as many as 160 different numbers.

The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting. If you broadcast to the maximum numbers available, you will not be able to use dual access.

Enter the long dialling sequence numbers as you would normally, but remember that each One-Touch and Speed-Dial number counts as one number, so the number of locations you can store becomes limited.

Sending a fax 5

Sending a fax

21

5

If the memory is full, press Stop/Exit to stop the job. If more than one page has been scanned, press Start to send the portion that is in the memory.

Cancelling a Broadcast in progress 5

a Press Menu, 2, 6. The LCD will show the fax number being dialled.

b Press OK. The LCD will show the job number:

XXXXXXXXX

1.Clear 2.Exit

c Press 1 to clear. The LCD will then show the Broadcast job number and 1.Clear 2.Exit.

d To cancel the Broadcast, press 1.

e Press Stop/Exit.

Additional sending operations 5

Sending faxes using multiple settings 5

When you send a fax you can choose any combination of these settings: resolution, contrast, overseas mode and real time transmission.

a Make sure you are in Fax mode .

b Load your document.

c Choose a setting you want to change. Press OK.

d Choose one of the options below:

Next

1.Yes 2.No

Press 1 to change another setting.

Press 2 when you have finished choosing your settings.

e Send the fax as usual.

Contrast 5

If your document is very light or very dark, you may want to change the contrast. For most documents the default setting Auto can be used. It automatically chooses the suitable contrast for your document.

Use Light when sending a light document.

Use Dark when sending a dark document.

a Make sure you are in Fax mode .

b Load your document.

c Press Menu, 2, 2, 1.

Chapter 5

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d Press a or b to choose Auto, Light or Dark. Press OK.

Note Even if you choose Light or Dark, the machine will send the fax using the Auto setting if you choose Photo as the fax resolution.

Changing Fax Resolution 5

The quality of a fax can be improved by changing the fax resolution. Resolution can be changed for the next fax or for all faxes.

To change the fax resolution for the next fax 5

a Make sure you are in Fax mode .

b Load your document.

c Press Resolution and then a or b to select the resolution. Press OK.

To change the default fax resolution 5

a Make sure you are in Fax mode .

b Press Menu, 2, 2, 2.

c Press a or b to choose the resolution you want. Press OK.

Note You can choose four different resolution

settings for faxes.

The time to send will increase when selecting S.Fine or Photo.

Dual access 5

You can dial a number and start scanning the fax into memoryeven when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory.

The number of pages you can scan into the memory will vary depending on the data that is printed on them.

Note If the Out of Memory message appears while scanning documents, press Stop/Exit to cancel or Start to send the pages scanned so far.

Standard Suitable for most typed documents.

Fine Good for small print and transmits a little slower than Standard resolution.

S.Fine Good for small print or artwork and transmits slower than Fine resolution.

Photo Use when the document has varying shades of grey or is a photograph. This has the slowest transmission.

Sending a fax

23

5

Real time transmission 5

When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialling and sending.

If the memory is full, the machine will send the document in real time (even if Real Time TX is set to Off).

Sometimes, you may want to send an important document immediately, without waiting for memory transmission. You can set Real Time TX to On for all documents or Next Fax Only for the next fax only.

Sending in real time for all faxes 5

a Make sure you are in Fax mode .

b Press Menu, 2, 2, 5.

5.Real Time TX

Realtime TX:On

c Press a or b to choose Realtime TX:On (or Realtime TX:Off). Press OK.

Sending in real time for the next fax only 5

a Make sure you are in Fax mode .

b Press Menu, 2, 2, 5.

c Press a or b to choose Next Fax Only. Press OK.

d Press a or b to choose Next Fax:On (or Next Fax:Off). Press OK.

Overseas Mode 5

If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas mode. After you send a fax using this feature, the feature will turn itself off.

a Make sure you are in Fax mode .

b Load your document.

c Press Menu, 2, 2, 7.

d Press a or b to choose On (or Off). Press OK.

Chapter 5

24

Delayed Faxing 5

During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in step d.

a Make sure you are in Fax mode .

b Load your document.

c Press Menu, 2, 2, 3.

3.Delayed Fax

d Do one of the following:

Press OK to accept the displayed time.

Enter the time you want the fax to be sent (in 24-hour format).

(For example, enter 19:45 for 7:45 PM.)

Press OK.

1.Doc 2.Memory

e Do one of the following:

Press 1 to leave the document in the ADF.

Press 2 to scan the document into the memory.

Note The number of pages you can scan into the memory depends on the amount of data that is printed on each page.

Delayed Batch Transmission 5

Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.

a Make sure you are in Fax mode .

b Press Menu, 2, 2, 4.

c Press a or b to choose On (or Off). Press OK.

d Press Stop/Exit.

Checking and cancelling waiting jobs 5

You can check which jobs are still waiting in the memory to be sent and cancel a job. (If there are no jobs, the LCD shows No Jobs Waiting.)

a Press Menu, 2, 6. Any waiting jobs appear on the LCD.

b Press a or b to scroll through the jobs and choose the job you want to cancel. Press OK.

c Do one of the following:

Press 1 to cancel the selected job.

Press 2 to exit without cancelling.

d When you have finished, press Stop/Exit.

Sending a fax

25

5

Sending a fax manually 5

Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax.

a Make sure you are in Fax mode .

b Load your document.

c Pick up the handset of the machine or press Hook/Hold and listen for a dial tone.

d Dial the fax number you want to call.

e When you hear the fax tone, press Start.

f If you picked up the handset, replace it.

Sending a fax at the end of a conversation 5

At the end of a conversation you can send a fax to the other party before you both hang up.

a Ask the other party to wait for fax tones (beeps) and then to press the Start or Send key before hanging up.

b Make sure you are in Fax mode .

c Load your document.

d Press Start.

e If you picked up the handset, replace it.

Out of Memory message 5

If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax.

If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation.

Note If you get an Out of Memory message

while faxing and you do not want to delete your stored faxes to clear the memory, you can send the fax in real time. (See Real time transmission on page 23.)

To clear Out of Memory message, please see Turning off Remote Fax Options on page 48, Printing a fax from the memory' on page 30, and Checking and cancelling waiting jobs' on page 24.

26

6 Receive modes 6

You must choose the receive mode the external devices and telephone services you have on your line.

Choosing the Receive Mode 6

By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct mode.

For more detailed information on the receive modes. See page 27.

To select or change your Receive Mode 6

a Press Menu 0, 1.

b Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual. Press OK.

c Press Stop/Exit.

The LCD will display the current receive mode.

1 Current receive mode Fax: Fax Only

Receiving a Fax 6

Do you want to use the telephone features of your machine (if available) or

an external telephone or external telephone answering device connected on the

same line as the machine?

Yes

Fax Only

No

No

No Manual

Yes

External TAD

Fax/Tel

Are you using the voice message function of an external telephone answering device?

Do you want the machine to answer fax and telephone calls automatically?

Yes

12/10 11:53 Fax

1

Receiving a Fax

27

6

Using receive modes 6

Some receive modes answer faxes automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. See Ring Delay on page 28.

Fax only 6

The Fax Only mode will automatically answer every call as a fax call. If the call is a fax your machine will receive it.

Fax/Tel 6

The Fax/Tel mode helps you automatically manage incoming calls, by recognising whether they are fax or voice calls and dealing with them in one of the following ways:

Faxes will be automatically received.

Voice calls will start the F/T ring to tell you to pick up the line. The F/T ring is a fast double ring made by your machine.

Use this mode if you receive few voice calls.

Also see F/T Ring Time (Fax/Tel mode only) and Ring Delay on page 28.

Manual 6

To receive a fax in manual mode press Start when you hear fax tones (short repeating beeps). You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine.

Also see Fax Detect on page 28.

External TAD 6

The External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be dealt with in one of the following ways:

Faxes will be automatically received.

Voice callers can record a message on the external TAD.

For more information see Connecting an external TAD (telephone answering device) on page 40.

Chapter 6

28

Receive mode settings 6

Ring Delay 6

The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode.

a Press Menu, 2, 1, 1.

b Press a or b to choose how many times the line rings before the machine answers (02-10 for Australia, 01-10 for New Zealand, 00-10 for some countries). Press OK. If you choose 00, the line will not ring at all.

c Press Stop/Exit.

F/T Ring Time (Fax/Tel mode only) 6

If you set the Receive Mode to Fax/Tel, you need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. If it's a fax call, the machine receives the fax.

This pseudo/double-ring happens after the initial ringing from the phone company. Only the machine rings and no other phones on the same line will ring with the special pseudo/double-ring. However, you can still answer the call on any telephone.

a Press Menu, 2, 1, 2.

b Press a or b to choose how long the machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds for Australia and some countries, 20, 30, 40 or 55 seconds for New Zealand). Press OK.

c Press Stop/Exit.

Note Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time.

Fax Detect 6

If Fax Detect is On (default setting): 6

The machine receives fax calls automatically, even if you lift the machines handset or lift the handset of an extension or external phone. When you see Receiving on the LCD or when you hear chirps through the handset of an extension phone connected to another wall socket/phone socket, just replace the handset and your machine will do the rest.

If Fax Detect is Semi: 6

The machine will only receive a fax call automatically if you answered it using the machines handset. If you answered at an extension phone press l 5 1. (See Operation from extension telephones on page 42.)

If Fax Detect is Off: 6

If you are at the machine and answer a fax call by lifting the handset, press Start. If you are not at your machine, press l 5 1 (l 9 1 for New Zealand) on the extension phone. (See Operation from extension telephones on page 42.)

Receiving a Fax

29

6

Note If this feature is set to On, but your

machine does not connect a fax call when you lift an extension or external phone handset, press the fax receive code l 5 1 (l 9 1 for New Zealand). At the machine, press Start.

If you send faxes from a computer on the same phone line and the machine intercepts them, set this feature to Fax Detect: Off. (We do not recommend having a PC plus fax on the same line.)

a Press Menu, 2, 1, 3.

b Press a or b to choose On, Semi or Off. Press OK.

c Press Stop/Exit.

Additional receiving operations 6

Printing a reduced incoming fax 6

The machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter or Legal size paper with Auto Reduction On.

The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 2).

a Make sure you are in Fax mode .

b Press Menu, 2, 1, 5.

5.Auto Reduction

c Use a or b to choose On (or Off). Press OK.

d Press Stop/Exit.

Receiving faxes into memory 6

As soon as the paper tray becomes empty during fax reception, the screen will display No Paper Fed, asking you to put paper in the paper tray. (See How to load paper on page 9.) If you are unable to put paper in the paper tray the following will happen:

If Memory Receive is On: 6

The machine will carry on receiving the fax, with the remaining pages being stored in memory, if enough memory is available. Further incoming faxes will also be stored into memory until the memory is full. When the memory is full the machine will stop automatically answering calls. To print the faxes, put fresh paper in the tray.

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30

If Memory Receive is Off: 6

The machine will carry on receiving the current fax, with the remaining pages being stored in memory, if enough memory is available. Further incoming faxes will not be stored in memory. The machine will then stop automatically answering calls until fresh paper is put in the paper tray. To print the last fax you received, put fresh paper in the tray.

a Make sure you are in Fax mode .

b Press Menu, 2, 1, 6.

c Use a or b to choose On or Off. Press OK.

d Press Stop/Exit.

Receiving a fax at the end of a conversation 6

At the end of a conversation you can ask the other party to send you a fax before you both hang up.

a Ask the other person to place the document in their machine and to press the Start or Send key.

b When you hear the CNG tones (slowly repeating beeps), press Start.

c Replace the handset.

Printing a fax from the memory 6

If you are using the Fax Storage feature (Menu, 2, 5, 1), you can still print a fax from the memory when you are at your machine. (See Turning off Remote Fax Options on page 48.)

a Press Menu, 2, 5, 3.

5.Remote Fax Opt

3.Print Document

b Press Start.

31

7

7

Voice Operations 7

Voice calls can be made either with the handset, an extension or external telephone, and by dialling manually or by using Quick- Dial numbers.

Making a telephone call 7

a Pick up the handset.

b When you hear the dial tone, enter a number using the dial pad, One Touch, Speed-Dial or Search.

c Replace the handset.

Hold 7

a Press Hook/Hold to put a call on hold. You can replace the handset without disconnecting the call.

b Pick up the machines handset to release the call from hold.

Tone or pulse (Not available for New Zealand) 7

If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below:

a Pick up the handset.

b Press # on the machines control panel. Any digits dialled after this will send tone signals. When you hang up, the machine will return to the Pulse dialling service.

Fax/Tel mode 7

When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double- ringing) to alert you to pick up a voice call.

If you are at the machine, you can lift the handset to answer.

If you are at an extension phone, you'll need to lift the handset during the F/T Ring Time and then press # 5 1 (# 9 1 for New Zealand) between the pseudo/double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing l 5 1 (l 9 1 for New Zealand).

Fax/Tel mode in Power Save condition 7

When the machine is in Fax/Tel mode and F/T rings to tell you to pick up a voice call, you can only answer by picking up the machines handset.

If you answer before the machine F/T rings, you can also pick up the call at an external or extension phone.

Telephone and External devices 7

Chapter 7

32

Telephone Service for Australia 7

Telstra FaxStream Duet (Distinctive Ring) 7

Telstra FaxStream Duet is an enhanced Public Switched Telephone Service (PSTS) offered by Telstra that allows you to have an additional number on one phone line, with its own distinctive ring pattern. Telstra FaxStream Duet is a call handling feature that helps users distinguish voice and facsimile calls. With FaxStream Duet, incoming calls to a fax number are announced by a different, distinctive ring signal. Only one call can be answered (or made) at any one time and while this call is in progress, incoming calls to either number will be presented with a busy tone.

Your machine has a Distinctive Ring function, allowing you to dedicate one phone number just for receiving faxes.

Note After you have set the Distinctive Ring feature to On, the receive mode is set to Manual automatically. If you dont have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the voice calls yourself. You can not change the receive mode from Manual mode while the Distinctive Ring is set to on.

What is the Advantage of using Telstra FaxStream Duet Function?7

Using Telstra FaxStream Duet is the most efficient way to receive both fax and telephone calls on the same line. When the voice call comes in, all phones (extension and external) and the fax machine will ring to alert you to pick it up. If a fax call comes in, the fax machine will answer automatically without ringing, whereas the extension and external phones will ring twice with a distinctive ring pattern. It is also a more efficient way of operating a Fax machine with an extension phone as you do not have to use the remote activation codes. It gives you two independent numbers without the higher cost of a second line.

Telephone and External devices

33

7

How does Telstra FaxStream Duet Work? 7

Incoming calls to the voice number, will have the standard ring pattern of long, long tone, followed by a pause, repeated, while the new fax number will have a different ring pattern of three short bursts of ring, repeated at regular intervals.

When FaxStream Duet is On and you receive a voice call all extension and external phones will ring with a standard ring pattern. The fax machine will ring on the third ring with a standard ring pattern. All external and the extension phones will continue to ring, until you or a telephone answering device can answer the voice number.

When FaxStream Duet is On and you receive a fax call on the Duet number the Fax machine will answer and automatically receive the fax message without ringing. On the other hand, all extension and external phones will ring twice with a distinctive ring pattern. Do not answer the phone as you are receiving a fax message.

Registering the Distinctive Ring pattern 7

Very Important! After you have set the Distinctive Ring feature to on, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the calls yourself. You cannot change the receive mode to another mode while the Distinctive Ring is set to on.

a Press Menu, 2, 0, 3.

0.Miscellaneous

3.Distinctive

b Press a or b to choose On. Press OK.

c Press Stop/Exit. Distinctive Ring is now set to on.

Turning off Distinctive Ring 7

a Press Menu, 2, 0, 3.

0.Miscellaneous

3.Distinctive

b Press a or b to choose Off. Press OK.

c Press Stop/Exit.

Note If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See Choosing the Receive Mode on page 26.)

All extension phones ring, fax machine is silent.

Fax machine automatically receives and prints fax message without ringing.

Fax machine begins ringing on third ring.

Registered Duet (Fax) Number

Main number (Voice Number)

You answer the call at an external phone or an extension phone or at the machine's handset.

Telephone Answering Device (TAD) answers the call.

Incoming Call (either Voice or Fax)

Flowchart Sequence of Incoming call

Chapter 7

34

Caller ID 7

Caller ID is a telephone service that allows the subscriber to see a display of the callers phone number or name as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your machine memory.

Note To get the Caller ID Service: apply for the Caller ID service at your local telephone company, if available.

Advantages of Caller ID 7

For Business All businesses profit from a quicker response to customer calls. Businesses that provide mail order services, money-lending services or provide confidential information, can protect themselves from false orders or acceptance of false identification.

At Home Residential customers can protect themselves from unwanted calls.

How Does the Caller ID Work?7

The Caller ID Appears on the Display When Your Telephone Rings 7

As your telephone rings, the display shows you the callers phone number or name if the name has stored in the One-Touch and Speed-Dial. Once you press Hook and answer the call, the callers ID disappears. You will see up to the first 16 characters of the number on the display.

Note If Out of Area appears on the display, it

means that the call came from outside your caller ID service area or a public phone. 1

If Private Call appears on the display, it means the caller intentionally blocked the transmission of his/her ID. 1

1 Depends on network function.

The Caller ID is Stored in Your Machine Memory 7

The machine can store a maximum of the last 30 incoming caller IDs in the memory, along with the time and date of reception. The 31st call will cause the oldest ID to be erased.

The Caller ID information stored in the memory can be used for the following.

Printing the Caller ID List. You can review calls you received by checking the Caller IDs in memory. This report will list the Date, Time, Phone Number (Caller ID) name, and type of Call (Comment) if available.

Telephone and External devices

35

7

Viewing Caller ID List 7

a Press Menu, 2, 0, 4.

0.Miscellaneous

4.Caller ID

b Press a or b to choose Display#. Press OK. The Caller ID of the last call will appear on the display. If no ID is stored, the beeper will sound and No Caller ID will appear on the display.

c Press a or b to scroll through the Caller ID memory to choose the Caller ID you want to view. Press OK. The LCD shows the caller's number, the date, and time of the call.

d Do one of the following:

To return to the Caller ID listing, press a or b.

To finish viewing, press Stop/Exit.

Printing Caller ID List 7

a Press Menu, 2, 0, 4.

0.Miscellaneous

4.Caller ID

b Press a or b to choose Print Report. Press OK. If no ID is stored, the beeper will sound and No Caller ID will appear on the LCD.

c Press Start.

d When the printing has finished, press Stop/Exit.

Telephone Service for New Zealand 7

FaxAbility 7

FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring.

How Will the Fax Machine Treat All Other Numbers? 7

FaxAbility mode ensures that the machine will answer calls to the FaxAbility (secondary) number. When a call comes in to your main number, all the phones will ring. You can set an external answering device (TAD) to answer calls on the other number(s). (See the chart in the following page.)

What is the Advantage of Using the FaxAbility Function? 7

Using FaxAbility is the most efficient way to receive both fax and telephone calls on the same line. It is much easier for your callers who dial manually. The fax machine will answer with receiving tones so they will not have to press an activation code. And the people who call to talk on your main number will not have to talk to your fax machine. Basically, it gives you two independent numbers without the higher cost of a second line.

Chapter 7

36

How Does FaxAbility Work? 7

Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, long, etc. When FaxAbility is On, you will not hear the first ring of all incoming calls on the fax machine. Extension phones will ring as usual. If the fax machine recognizes the ring pattern, all ringing will stop and the fax machine will answer and automatically receive the fax message. Otherwise, you will hear the extension phones and the fax machine continue to ring. The fax machine always listens to the ring pattern before it answers, so do not pick up the phone during that time. You will quickly learn to recognize the ring pattern for faxes, so you will not be tempted to answer that number. Either you or a telephone answering device can answer the main number(s).

Note After you have set the FaxAbility feature to On, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the FaxAbility number, Manual mode means you must answer all the call yourself. You can not change the receive mode to the other mode while the FaxAbility is set to on.

How to Turn FaxAbility OFF or ON 7

The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat steps a-c; Step b is where you can choose either On or Off.

Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions. If you have FaxAbility Service but dont have Call Waiting, you need do nothing at this stage. If you do have Call Waiting as well as FaxAbility, set the Call Waiting menu option to On. See below.

a Press Menu, 2, 0, 3.

0.Miscellaneous

3.Faxability

b Press a or b to set FaxAbility to On (or Off). If you have FaxAbility service, choose On. Press OK.

c Press a or b to set Call Waiting to On (or Off). If you have Call Waiting service, choose On to avoid the trouble caused by Call Waiting. Press OK.

d Press Stop/Exit.

Caller ID 7

Caller ID is a telephone service that allows the subscriber to see a display of the callers phone number and name if available as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your machine memory.

Note To get the Caller ID Service, apply for the Caller ID service at your local telephone company, if available.

All extension phones ring, fax machine is silent.

Fax machine automatically receives and prints fax message without ringing.

Fax machine begins ringing on third ring.

Registered Duet (Fax) Number

Main number (Voice Number)

You answer the call at an external phone or an extension phone or at the machine's handset.

Telephone Answering Device (TAD) answers the call.

Incoming Call (either Voice or Fax)

Flowchart Sequence of Incoming call

Telephone and External devices

37

7

Advantages of Caller ID 7

For Business All businesses profit from a quicker response to customer calls. Businesses that provide mail order services, money-lending services or provide confidential information, can protect themselves from false orders or acceptance of false identification.

At Home Residential customers can protect themselves from unwanted calls.

How Does the Caller ID Work?7

The Caller ID Appears on the Display When Your Telephone Rings 7

As your telephone rings, the display shows you the callers phone number or name if available. Once you press Hook and answer the call, the callers ID disappears. You will see up to the first 16 characters of the number and name if available on the display.

Note If Out of Area appears on the display, it

means that the call came from outside your caller ID service area. 1

If Private Call appears on the display, it means the caller intentionally blocked the transmission of his/her ID. 1

1 Depends on network function.

Viewing Caller ID List 7

Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the thirty-first call comes in to the machine, it replaces information about the first call.

a Press Menu, 2, 0, 4.

0.Miscellaneous

4.Caller ID

b Press a or b to choose Display#. Press OK. The Caller ID of the last call will appear on the display. If no ID is stored, the beeper will sound and No Caller ID will appear on the display.

c Press a or b to scroll through the Caller ID memory to choose the Caller ID you want to view. Press OK. The LCD shows the caller's number, the date, and time of the call.

d Do one of the following:

To return to the Caller ID listing, press a or b.

To finish viewing, press Stop/Exit.

Printing Caller ID List 7

a Press Menu, 2, 0, 4.

0.Miscellaneous

4.Caller ID

b Press a or b to choose Print Report. Press OK. If no ID is stored, the beeper will sound and No Caller ID will appear on the LCD.

c Press Start.

d When the printing has finished, press Stop/Exit.

Note If you use the Caller ID for Dial back; Please be sure that you use

appropriate dialling procedures for local and national call.

Please be sure that you make sure of the details of the exact number to be called back, and the need to insert prefix(es) for manual dialling.

Please understand that your machine may not display precisely the digits to be called.

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38

Telephone Service for Some Countries 7

Distinctive Ring (For Singapore and Hong Kong) 7

This machine feature lets you use the Distinctive Ring subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ring pattern, so you will know which phone number is ringing. This is one way you can have a separate phone number for your machine.

Your machine has a Distinctive Ring function, allowing you to dedicate one phone number just for receiving faxes. You will need to set Distinctive Ring to On.

Note You can switch it off temporarily, then turn it back on. When you get a new fax number, make sure you reset this function.

The machine will answer only calls to the Distinctive Ring number.

Note After you have set the Distinctive Ring feature to On, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the call yourself. You can not change the receive mode to the other mode while the Distinctive Ring is set to on.

Registering the Distinctive Ring pattern 7

Very Important! After you have set the Distinctive Ring feature to on, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the calls yourself. You cannot change the receive mode to another mode while the Distinctive Ring is set to on.

a Press Menu, 2, 0, 3.

0.Miscellaneous

3.Distinctive

b Press a or b to choose On. Press OK.

c Press Stop/Exit. Distinctive Ring is now set to on.

Turning off Distinctive Ring 7

a Press Menu, 2, 0, 3.

0.Miscellaneous

3.Distinctive

b Press a or b to choose Off. Press OK.

c Press Stop/Exit.

Note If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See Choosing the Receive Mode on page 26.)

Telephone and External devices

39

7

Caller ID (For Singapore and Hong Kong) 7

The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies. Call your telephone company for details. This service provides you, by means of the screen display, the telephone number (or name) of your caller as the line rings. (See Printing Caller ID List on page 39.)

After a few rings, the screen displays the telephone number of your caller (or name, if available). Once you press Hook and answer the call, the Caller ID information disappears from the screen, but the call information remains stored in the Caller ID memory.

You will see the first 16 characters of the number or name.

Out of Area display means call originates outside your Caller ID service area.

Private Call display means the caller has intentionally blocked transmission of information.

Note You can print a list of Caller ID information received by your machine.

Caller ID service varies with different carriers. Call your local phone company to determine the kind of service available in your area.

Viewing Caller ID List 7

Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the thirty-first call comes in to the machine, it replaces information about the first call.

a Press Menu, 2, 0, 4.

0.Miscellaneous

4.Caller ID

b Press a or b to choose Display#. Press OK. The Caller ID of the last call will appear on the display. If no ID is stored, the beeper will sound and No Caller ID will appear on the display.

c Press a or b to scroll through the Caller ID memory to choose the Caller ID you want to view. Press OK. The LCD shows the caller's number, the date, and time of the call.

d Do one of the following:

To return to the Caller ID listing, press a or b.

To finish viewing, press Stop/Exit.

Printing Caller ID List 7

a Press Menu, 2, 0, 4.

0.Miscellaneous

4.Caller ID

b Press a or b to choose Print Report. Press OK. If no ID is stored, the beeper will sound and No Caller ID will appear on the LCD.

c Press Start.

d When the printing has finished, press Stop/Exit.

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40

Connecting an external TAD (telephone answering device) 7

You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine listens for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it does not hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.

The TAD must answer within two rings. The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax handshake. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.

Note If you do not receive all your faxes, shorten Ring Delay setting on your external TAD.

1 TAD

When the TAD answers a call, the LCD shows Ext. Tel in Use.

Improper Setup

Do not connect a TAD elsewhere on the same phone line.

Connections 7

The external TAD must be connected as shown in the previous illustration.

a Set your external TAD to one or two rings. (The machine's Ring Delay setting does not apply.)

b Record the outgoing message on your external TAD.

c Set the TAD to answer calls.

d Set the Receive Mode to External TAD. (See Choosing the Receive Mode on page 26.)

1

1

(Example for Australia)

Telephone and External devices

41

7

Recording an outgoing message (OGM) on an external TAD 7

Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.

a Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)

b Limit your speaking to 20 seconds.

Note We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must re- record the OGM to include it.

Multi-Line connections (PABX) 7

Most offices use a central telephone system.

Brother recommends that all our machines be connected to a discreet (dedicated) line. Although a particular PABX may appear to work with a particular model of fax machine, we cannot guarantee that the unit will operate correctly.

While it is often relatively simple to connect a fax machine to a PABX, (Private Automatic Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you.

Brother does not recommend the use of a PABX line. PABX limitations in general can cause some functions of the fax machine not to work correctly.

External and extension phones 7

Connecting an external or extension telephone 7

You can connect a separate telephone to your machine as shown in the diagram below.

1 Extension telephone 2 External telephone

When you are using an external phone, the LCD shows Ext. Tel in Use.

1

2

(Example for Australia)

Chapter 7

42

Operation from extension telephones 7

If you answer a fax call on an extension or an external telephone plugged into the correct socket on the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code l 5 1 (l 9 1 for New Zealand), the machine starts to receive the fax.

If the machine answers a voice call and pseudo/double-rings for you to take over, use the Telephone Answer Code # 5 1 (# 9 1 for New Zealand) to take the call at an extension phone. (See F/T Ring Time (Fax/Tel mode only) on page 28.)

If you answer a call and no one is on the line: 7

You should assume that you're receiving a manual fax.

Press l 5 1 (l 9 1 for New Zealand) and wait for the chirp or until the LCD shows Receiving, and then hang up.

Note You can also use the Fax Detect feature to make your machine automatically take the call. (See Fax Detect on page 28.)

Using remote codes 7

Fax receive code 7

If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by dialling the fax receive code l 5 1 (l 9 1 for New Zealand). Wait for the chirping sounds then replace the handset. (See Fax Detect on page 28.) Your caller will have to press Start to send the fax.

Telephone answer code 7

If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T (double) ring after the initial ring delay. If you pick up the call on an extension phone you can turn the F/T ring off by pressing # 5 1 (# 9 1 for New Zealand) (make sure you press this between the rings).

Changing the remote codes 7

If you want to use Remote Activation, you have to turn on the remote codes (The default setting is on). The preset Fax Receive Code is l 5 1 (l 9 1 for New Zealand). The preset Telephone Answer Code is # 5 1 (# 9 1 for New Zealand). If you want to, you can replace them with your own codes.

a Press Menu, 2, 1, 4.

1.Setup Receive

4.Remote Codes

b Press a or b to choose On (or Off). Press OK.

c Enter the new Fax Receive Code. Press OK.

d Enter the new Telephone Answer Code. Press OK.

e Press Stop/Exit.

Note If you are always disconnected when

accessing your external TAD remotely, try changing the Fax Receive Code and Telephone Answer Code to another three- digit code using the numbers 0-9, l, #.

Remote Codes might not work with some telephone systems.

43

8

8

How to Dial 8

Manual dialling 8

Press all of the digits of the fax number.

One-Touch Dialling 8

Press the One-Touch key that stores the number you want to call.

To dial One-Touch numbers 6 to 10, hold down Shift as you press the One-Touch key.

Speed-Dialling 8

a Press Search/Speed Dial, the # (hash) key, and then the two digit Speed-Dial number.

Note If the LCD shows Not Registered when you enter a One-Touch number or a Speed-Dial number, a number has not been stored at this location.

Dialling and storing numbers 8

Two-digit number

Chapter 8

44

Search 8

You can search for names you have stored in the One-Touch and Speed-Dial memories.

Press Search/Speed Dial and the menu keys to search numerically, or use the dial pad and then the menu keys to search alphabetically.

1 To search numerically. 2 To search alphabetically, you can use the

dial pad to enter the first letter of the name you are looking for.

Fax Redial 8

If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Start to try again. If you want to make a second call to the last number dialled, you can save time by pressing Redial/Pause and Start. Redial/Pause only works if you dialled from the control panel.

If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minute intervals.

Storing numbers 8

You can set up your machine to do the following types of easy dialling: One-Touch, Speed-Dial and Groups for broadcasting faxes. When you dial a Quick-Dial number, the LCD shows the name, if you stored it, or the number.

Note If you lose electrical power, the Quick-Dial numbers that are in the memory will not be lost because they are stored permanently.

Storing a pause 8

Press Redial/Pause to put a 3.5-second pause between numbers. If you are dialling overseas, you can press Redial/Pause as many times as needed to increase the length of the pause.

1

2

Dialling and storing numbers

45

8

Storing One-Touch Dial numbers 8

Your machine has 5 One-Touch keys where you can store 10 fax or phone numbers for automatic dialling. To access numbers 6 to 10, hold down Shift as you press the One-Touch key.

a Press Menu, 2, 3, 1.

b Press the One-Touch key where you want to store a number.

c Enter the number (up to 20 digits). Press OK.

d Do one of the following:

Enter the name using the dial pad (up to 16 characters). (To help you enter letters, see Entering Text on page 101.) Press OK.

To store the number without a name, press OK.

e Do one of the following:

To store another One-Touch number, go to step b.

To finish storing One-Touch numbers, press Stop/Exit.

Storing Speed-Dial numbers 8

You can store up to 100 Speed-Dial numbers with a name. When you dial you will only have to press a few keys (For example: Search/Speed Dial, #, the two-digit number, and Start).

a Press Menu, 2, 3, 2.

b Use the dial pad to enter a 2-digit Speed-Dial location number (00-99). Press OK.

c Enter the fax or telephone number (up to 20 digits). Press OK.

d Do one of the following:

Enter the name (up to 16 characters) using the dial pad.

Press OK. (To help you enter letters, see Entering Text on page 101.)

To store the number without a name, press OK.

e Do one of the following:

To store another Speed-Dial number, go to step b.

To finish the setting, press Stop/Exit.

Changing One-Touch Speed-Dial and Group numbers8

If you try to store a One-Touch Speed-Dial or Group number where a number has already been stored, the LCD will show the name or number that has been stored there, and will ask you to do one of the following:

Press 1 to change the stored number.

#05:MIKE

1.Change 2.Exit

Press 2 to exit without making a change.

If you chose 1, you will be able to change the stored number and name, or enter a new one. Follow the instructions below:

a Enter a new number. Press OK.

b Enter a new name. Press OK.

To change a character, use d or c to position the cursor under the character you want to change, then press Clear/Back. Re-enter the character.

Chapter 8

46

Setting up Groups for broadcasting 8

If you regularly want to send the same fax message to many fax numbers you can set up a Group. Groups are stored on a One-Touch key or a Speed-Dial number. Each group uses up a One-Touch key or a Speed-Dial location. You can then send the fax message to all the numbers stored in a Group just by pressing a One-Touch key or entering a Speed-Dial number, and then pressing Start. Before you can add numbers to a Group, you need to store them as One-Touch or Speed-Dial numbers. You can have up to six small Groups, or you can assign up to 99 numbers to one large Group.

a Press Menu, 2, 3, 3.

3.Setup Groups

b Choose an empty location where you want to store the Group in one of the following ways:

Press a One-Touch key.

Press Search/Speed Dial and enter a two-digit location. Press OK.

Choose a One-Touch or a Speed-Dial number that has not already been used to store a number.

c Use the dial pad to enter a Group number (1 to 6). Press OK.

Setup Group:G01

d To add One-Touch or Speed-Dial numbers follow the instructions below:

For One-Touch numbers, press the One-Touch keys one after the other.

For Speed-Dial numbers, press Search/Speed Dial then the Speed-Dial number.

The LCD will display your chosen One-Touch numbers with a l, or Speed-Dial numbers with a # (for example l06, #09).

G01:l06 #09

e Press OK when you have finished adding numbers.

f Use the dial pad to enter a name for the Group. Press OK.

g Press Stop/Exit.

Note You can easily print a list of all your Quick-Dial numbers. Numbers that are part of a group will be marked in the GROUP column. (See How to print a report on page 53.)

Combining Quick-Dial numbers 8

You can combine more than one Quick-Dial number when you dial. This feature may be useful if you need to dial an access code for a cheaper rate long distance carrier.

For example, you might have stored 555 on Speed-Dial #03 and 7000 on Speed-Dial #02. You can use them both to dial 555-7000 if you press the following keys:

Search/Speed Dial, #03, Search/Speed Dial, #02, and Start. Numbers can be added manually by entering them on the dial pad:

Search/Speed Dial, #03, 7, 0, 0, 1 (on the dial pad), and Start. This would dial 555-7001. You can also add a pause by pressing the Redial/Pause key.

47

9

9

You can use only one remote fax option at a time.

Fax Forwarding 9

The fax forwarding feature lets you automatically forward your received faxes to another machine. If you choose Backup Print:On the machine will also print the fax (this is a safety feature in case there is a power failure before the fax is forwarded).

a Press Menu, 2, 5, 1.

1.Forward/Store

b Press a or b to choose Fax Forward. Press OK. The LCD will ask you to enter the fax number you want your faxes to be forwarded to.

c Enter the forwarding number (up to 20 digits). Press OK.

d Press a or b to choose Backup Print:On or Backup Print:Off. Press OK.

e Press Stop/Exit.

Fax Storage 9

The fax storage feature lets you store your received faxes in the machines memory. You can retrieve stored fax messages from a fax machine at another location using the remote retrieval commands. See Retrieving fax messages on page 49. Your machine will automatically print a copy of the stored fax.

a Press Menu, 2, 5, 1.

1.Forward/Store

b Press a or b to choose Fax Storage. Press OK.

c Press Stop/Exit.

Remote fax options 9

Chapter 9

48

Changing Remote Fax Options 9

If received faxes are left in your machine's memory when you change the remote fax options, the LCD will ask you one of the following messages:

Erase All Doc?

1.Yes 2.No

Print All Fax?

1.Yes 2.No

If you press 1, faxes in the memory will be erased or printed before the setting changes. If a backup copy has already been printed it will not be printed again.

If you press 2, faxes in the memory will not be erased or printed and the setting will be unchanged.

Turning off Remote Fax Options 9

a Press Menu, 2, 5, 1.

1.Forward/Store

b Press a or b to choose Off. Press OK.

c Press Stop/Exit.

Note The LCD will give you more options if there are received faxes still in your machines memory. (See Changing Remote Fax Options on page 48.)

Remote Retrieval 9

You can call your machine from any touch tone telephone or fax machine, then use the remote access code and remote commands to retrieve fax messages.

Setting a Remote Access Code 9

The remote access code lets you access the remote retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The factory default code is inactive code (---l).

a Press Menu, 2, 5, 2.

2.Remote Access

b Enter a three-digit code using numbers 0-9, l, or #. Press OK. (The preset l cannot be changed.)

c Press Stop/Exit.

Note Do not use the same code as your fax receive code (l 5 1 (l 9 1 for New Zealand)) or telephone answer code (# 5 1 (# 9 1 for New Zealand)). (See Operation from extension telephones on page 42.)

You can change your code at any time by entering a new one. If you want to make your code inactive, press Clear/Back in step b to restore the inactive setting (---l) and press OK.

Remote fax options

49

9

Using your Remote Access Code 9

a Dial your fax number from a telephone or another fax machine using touch tone.

b When your machine answers, enter your remote access code (3 digits followed by l) during a period of silence.

c The machine signals if it has received messages:

1 long beep Fax messages No beeps No messages

d When the machine gives two short beeps, enter a command. The machine will hang up if you wait longer than 30 seconds to enter a command. The machine will beep three times if you enter an invalid command.

e Press 9 0 to stop Remote Access when you have finished.

f Hang up.

Note If your machine is set to Manual mode and you want to use the remote retrieval features, wait about 2 minutes after it starts ringing, and then enter the remote access code within 30 seconds.

Retrieving fax messages 9

a Dial your fax number.

b When your machine answers, enter your remote access code (3 digits followed by l) during a period of silence. If you hear one long beep, you have messages.

c When you hear two short beeps, press 9 6 2.

d Wait for the long beep, use the dial pad to enter the number (up to 20 digits) of the remote fax machine where you want your fax messages forwarded followed by # #.

Note You cannot use l and # as dial numbers. However, press # if you want to create a pause.

e Press 9 0 to reset the machine when you have finished.

f Hang up after you hear your machine beep. Your machine will call the other fax machine, which will then print your fax messages.

Chapter 9

50

Changing your Fax Forwarding number 9

You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone.

a Dial your fax number.

b When your machine answers, enter your remote access code (3 digits followed by l) during a period of silence. If you hear one long beep, you have messages.

c When you hear two short beeps, press 9 5 4.

d Wait for the long beep, and then use the dial pad to enter the new number (up to 20 digits) of the remote fax machine where you want your fax messages forwarded followed by # #.

Note You cannot use l and # as dial numbers. However, press # if you want to create a pause.

e Press 9 0 when you have finished.

f Hang up after you hear your machine beep.

Remote fax options

51

9

Remote fax commands 9

Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by l), the system will give two short beeps and you must enter a remote command.

Remote commands Operation details 95 Change the Fax Forwarding or Fax

Storage settings 1 OFF You can choose Off after you have retrieved or erased all

your messages.

2 Fax Forwarding If you hear one long beep, the change has been accepted. If you hear three short beeps, you cannot change it because something has not been set up (for example, registering a Fax Forwarding number). You can register your Fax Forwarding number by entering 4. (See Changing your Fax Forwarding number on page 50.)

4 Fax Forwarding number

6 Fax Storage

96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored

fax messages. (See Retrieving fax messages on page 49.)

3 Erase faxes from the memory If you hear one long beep, fax messages have been erased from the memory.

97 Check the receiving status 1 Document You can check whether your machine has received any

faxes. If yes, you will hear one long beep. If no, you will hear three short beeps.

98 Change the Receive Mode 1 External TAD If you hear one long beep, your change has been accepted.

2 Fax/Tel

3 Fax Only

90 Exit Pressing 9 0 will allow you to exit Remote Retrieval. Wait for the long beep, then replace the handset.

52

10 Fax reports 10

You need to set up the Transmission Verification Report and Journal Period using the Menu key.

Transmission Verification Report 10

You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK). If you choose On or On+Image, the report will print for every fax you send.

If you send a lot of faxes to the same place, you may need more than the job numbers to know which faxes you must send again. Choosing On+Image or Off+Image will print a section of the fax's first page on the report to help you remember.

When the Verification Report is turned Off or Off+Image, the Report will only print if there is a transmission error, with NG in the RESULT column.

a Press Menu, 2, 4, 1.

b Press a or b to choose Off+Image, On, On+Image or Off. Press OK.

c Press Stop/Exit.

Fax Journal (activity report) 10

You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off, you can still print the report by following the steps in How to print a report on page 53. The default setting is Every 50 Faxes.

a Press Menu, 2, 4, 2.

b Press a or b to choose an interval. Press OK. (If you choose 7 days, the LCD will ask you to choose the first day for the 7-day countdown.)

6, 12, 24 hours, 2 or 7 days

The machine will print the report at the chosen time and then erase all jobs from its memory. If the machine's memory becomes full with 200 jobs before the time you chose has passed, the machine will print the Journal early and then erase all jobs from the memory. If you want an extra report before it is due to print, you can print it without erasing the jobs from the memory.

Every 50 Faxes

The machine will print the Journal when the machine has stored 50 jobs.

c Enter the time to start printing in 24-hour format. Press OK. (For example: enter 19:45 for 7:45 PM.)

d Press Stop/Exit.

Printing Reports 10

Printing Reports

53

10

Reports 10

The following reports are available:

How to print a report 10

a Press Menu, 4.

b Choose one of the options below:

Press a or b to choose the report you want. Press OK.

Enter the number of the report you want to print. For example, press 2 to print the Help List.

c Press Start.

1. XMIT Verify

Prints a Transmission Verification Report for your last transmission.

2. Help List

A help list about how to quickly program your machine.

3. Quick-Dial

Lists names and numbers stored in the One-Touch and Speed-Dial memory and shows groups, in numerical order.

4. Fax Journal

Lists information about the last incoming and outgoing faxes. (TX: Transmit.) (RX: Receive.)

5. User Settings

Lists your settings.

54

11 Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody elses fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work. Not all fax machines support polling.

Polling receive 11

Polling receive lets you call another fax machine to receive a fax.

Setup for polling receive 11

a Make sure you are in Fax mode .

b Press Menu, 2, 1, 7.

7.Polling RX

c Press a or b to choose Standard. Press OK.

d Enter the fax number you are polling.

e Press Start.

Setup to receive polling with a secure code 11

Secure Polling restricts who can retrieve the documents you set up to be polled.

Secure Polling only works with Brother fax machines. If you want to retrieve a fax from a secured Brother machine you have to enter the secure code.

a Make sure you are in Fax mode .

b Press Menu, 2, 1, 7.

7.Polling RX

c Press a or b to choose Secure. Press OK.

d Enter a four-digit secure code. Press OK. This is the security code of the fax machine you are polling.

e Enter the fax number you are polling.

f Press Start.

Setup for delayed polling receive 11

Delayed polling lets you set the machine to begin polling receive at a later time. You can only set up one delayed polling operation.

a Make sure you are in Fax mode .

b Press Menu, 2, 1, 7.

7.Polling RX

c Press a or b to choose Timer. Press OK.

d Enter the time (in 24-hour format) you want to start polling. Press OK. For example, enter 21:45 for 9:45 PM.

e Enter the fax number you are polling.

f Press Start. The machine makes the polling call at the time you entered.

Note If the other fax machine that you are calling has not been set-up for polling, you will receive the message Connection Fail.

Polling 11

Polling

55

11

Sequential polling 11

The machine can request documents from several fax machines in one operation.

a Make sure you are in Fax mode .

b Press Menu, 2, 1, 7.

7.Polling RX

c Press a or b to choose Standard, Secure or Timer. Press OK.

d Do one of the following:

If you chose Standard, go to step e.

If you chose Secure, enter a four- digit number, press OK, go to step e.

If you did not enter the correct Secure Code you will receive the following message Disconnected.

If you chose Timer, enter the time (24-hour format) you want to begin polling and press OK, go to step e.

e Specify the destination fax machines, which you wish to poll by using One- Touch, Speed-Dial, Search, a Group or the dial pad. You must press OK between each location.

f Press Start. The machine polls each number or group in turn for a document.

Press Stop/Exit while the machine is dialling to cancel the polling process.

To cancel all sequential polling receive jobs, see Checking and cancelling waiting jobs on page 24.

Polled transmit 11

Polled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it.

Setup for polled transmit 11

a Make sure you are in Fax mode .

b Load your document.

c Press Menu, 2, 2, 6.

6.Polled TX

d Press a or b to choose Standard. Press OK.

1.Doc 2.Memory

e Do one of the following:

Press 1 to leave a paper document waiting in the ADF.

If you want to use the ADF before the paper document is polled, you must control the job.

Press 2 to scan the document into the memory.

f The LCD shows:

Next

1.Yes 2.No

g Press 2 and press Start.

Note Once a document has been stored in memory for Polling Transmit, it can be sent and received more than once.

Chapter 11

56

Setup for polled transmit with secure code 11

Secure Polling restricts who can retrieve the documents you set up to be polled.

Secure Polling only works with Brother fax machines. If another person wants to retrieve a fax from your machine they will have to enter the secure code.

a Make sure you are in Fax mode .

b Load your document.

c Press Menu, 2, 2, 6.

6.Polled TX

d Press a or b to choose Secure. Press OK.

e Enter a four-digit number. Press OK.

1.Doc 2.Memory

f Do one of the following:

Press 1 to leave a paper document waiting in the ADF.

If you want to use the ADF before the paper document is polled, you must control the job.

Press 2 to scan the document into the memory.

g The LCD shows:

Next

1.Yes 2.No

h Press 2 and press Start.

Section III

Copy III

Making copies 58

58

12 How to copy 12

Entering Copy mode 12

Press (Copy) to enter Copy mode. The default setting is Fax mode. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Mode Timer on page 13.)

The LCD shows the default copy settings:

1 Copy Ratio 2 Quality 3 No of Copies

Making a single copy 12

a Make sure you are in Copy mode .

b Load your document.

c Press Start.

Making multiple copies 12

a Make sure you are in Copy mode .

b Load your document.

c Use the dial pad to enter the number of copies (up to 99).

d Press Start.

Note To sort your copies, pressCopy Options. (See Sorting copies using the ADF on page 61.)

Stop copying 12

To stop copying, press Stop/Exit.

Making copies 12

1 2 3

Making copies

59

12

Copy options 12

When you want to quickly change the copy settings temporarily for the next copy, use the Copy Options key.

The machine returns to its default settings after it finishes copying, or if the mode timer returns the machine to Fax mode. For more information see Mode Timer on page 13.

Note You can save the copy settings you use most often by setting them as default. You can find instructions on how to do this in the section for each feature.

Changing copy speed and quality 12

You can choose from a range of quality settings. The default setting is Normal.

To temporarily change the quality setting, follow the instructions below:

a Make sure you are in Copy mode .

b Load your document.

c Use the dial pad to enter the number of copies (up to 99).

d Do one of the following:

Press Copy Options and a or b to choose Quality.

Press OK.

Press Menu selection/

Options Page

Press Quality Normal

Fast

Best

59

Enlarge/ Reduce

50%/78%/83%/93%/ 97%/100%/104%/ 142%/186%/198%/ 200%/ Custom(25-400%)

60

Paper Size Letter

Legal

A4

62

Brightness - nnonn + 62

Stack/Sort Stack

Sort

61

Page Layout Off(1 in 1)

2 in 1 (P)

2 in 1 (L)

4 in 1 (P)

4 in 1 (L)

61

No. of Copies

No. of Copies: 01

(01 - 99)

Press

and a or b to choose Quality

Normal Normal is the recommended mode for ordinary printouts. This produces good copy quality with good copy speed.

Fast Fast copy speed and lowest ink consumption. Use to save time printing documents to be proof- read, large documents or many copies.

Best Use best mode to copy precise images such as photographs. This provides the highest resolution and the slowest speed.

Chapter 12

60

e Press a or b to choose Normal, Fast or Best. Press OK.

f Press Start. To change the default setting, follow the instruction below:

a Press Menu, 3, 1.

1.Quality

b Press a or b to choose Normal, Fast or Best. Press OK.

c Press Stop/Exit.

Enlarging or reducing the image copied 12

You can choose the following enlargement or reduction ratios:

Custom(25-400%) allows you to enter a ratio from 25% to 400%.

To enlarge or reduce the next copy follow the instruction below:

a Make sure you are in Copy mode .

b Load your document.

c Use the dial pad to enter the number of copies (up to 99).

d Press Copy Options and a or b to choose Enlarge/Reduce. Press OK.

e Choose one of the options below:

Use a or b to choose the enlargement or reduction ratio you want. Press OK.

Use a or b to choose Custom(25-400%). Press OK. Use the dial pad to enter an enlargement or reduction ratio from 25% to 400% in 1% increments. (For example, press 5 3 to enter 53%.) Press OK.

f Press Start.

Note Page Layout Options 2 in 1(P), 2 in 1(L), 4 in 1(P) or 4 in 1(L) are not available with Enlarge/Reduce.

Press

and a or b to choose

Enlarge/Reduce

Custom(25-400%)

200%

198% 10x15cmiA4

186%10x15cmiLTR

142% A5iA4

104% EXEiLTR

100%

97% LTRiA4

93% A4iLTR

83% LGLiA4

78% LGLiLTR

50%

Making copies

61

12

Making N in 1 copies 12

The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page.

Important 12

Please make sure paper size is set to A4.

You cannot use the Enlarge/Reduce setting with the N in 1.

(P) means Portrait and (L) means Landscape.

a Make sure you are in Copy mode .

b Load your document.

c Use the dial pad to enter the number of copies (up to 99).

d Press Copy Options and a or b to choose Page Layout. Press OK.

e Press a or b to choose Off(1 in 1), 2 in 1 (P), 2 in 1 (L), 4 in 1 (P), or 4 in 1 (L). Press OK.

f Press Start to scan the document.

Place your document face down in the direction shown below:

2 in 1 (P)

2 in 1 (L)

4 in 1 (P)

4 in 1 (L)

Sorting copies using the ADF12

You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on.

a Make sure you are in Copy mode .

b Load your document.

c Use the dial pad to enter the number of copies (up to 99).

d Press Copy Options and a or b to choose Stack/Sort. Press OK.

e Press a or b to choose Sort. Press OK.

f Press Start.

Chapter 12

62

Adjusting Brightness and Contrast 12

Brightness 12

To temporarily change the brightness setting, follow the instructions below:

a Make sure you are in Copy mode .

b Load your document.

c Use the dial pad to enter the number of copies (up to 99).

d Press Copy Options and a or b to choose Brightness. Press OK.

-nnonn+ e

e Press a or b to make the copy lighter or darker. Press OK.

f Press Start. To change the default setting follow the instructions below:

a Press Menu, 3, 2.

b Press a or b to make the copy lighter or darker. Press OK.

c Press Stop/Exit.

Contrast 12

Adjust the contrast to help an image look sharper and more vivid.

To change the default setting follow the instructions below:

a Press Menu, 3, 3.

3.Contrast

b Press a or b to change the contrast. Press OK.

c Press Stop/Exit.

Paper options 12

Paper size 12

If copying on paper other than A4 size, you will need to change the paper size setting. You can copy on Letter, Legal or A4.

a Make sure you are in Copy mode .

b Load your document.

c Use the dial pad to enter the number of copies (up to 99).

d Press Copy Options and a or b to choose Paper Size. Press OK.

e Press a or b to choose the size of paper you are using Letter, Legal, A4. Press OK.

f Press Start.

Note To change the default paper type setting see Paper Size on page 13.

Section IV

Appendixes IV

Safety and Legal 64 Troubleshooting and Routine Maintenance 76 Menu and Features 94 Specifications 102 Glossary 107

64

A Choosing a location A

Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard electrical socket. Choose a location where the temperature remains between 10 and 35 C (50 F and 95 F).

CAUTION

Avoid placing your machine in a high-traffic area.

Avoid placing your machine on a carpet.

DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment, chemicals or water.

DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.

DO NOT connect your machine to electrical sockets controlled by wall switches or automatic timers.

Disruption of power can wipe out information in the machine's memory.

DO NOT connect your machine to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply.

Avoid interference sources, such as other cordless telephone systems or speakers.

Safety and Legal A

Safety and Legal

65

To use the machine safely A

Please keep these instructions for later reference and read them before attempting any maintenance.

WARNING

There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket. Doing this will prevent an electrical shock.

DO NOT handle the plug with wet hands. Doing this may cause an electrical shock.

DO NOT pull in the middle of the AC power cord. Doing this might cause an electrical shock.

66

DO NOT put your hands on the edge of the machine under the panel cover, or touch the document feed rollers. Doing this may cause injury.

DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury.

DO NOT touch the paper feed roller. Doing this may cause injury.

Safety and Legal

67

DO NOT touch the area shaded in the illustration. Doing this may cause injury.

When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration.

If the machine becomes hot, releases smoke or generates any strong smells, immediately unplug the machine from the AC power outlet. Call your Brother dealer.

If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the AC power outlet. Call your Brother dealer.

68

WARNING

Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.

This product must be installed near an electrical socket that is easily accessible. In case of an emergency, you must unplug the power cord from the electrical socket to shut off the power completely.

Always make sure the plug is fully inserted.

WARNING

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following:

1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool.

2 Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

3 DO NOT use this product to report a gas leak in the vicinity of the leak.

IMPORTANT-For Your Safety A

To ensure safe operation the two-pin plug or the three-pin plug supplied must be inserted only into a standard two-pin power point or three-pin power point which is effectively grounded through the normal household wiring.

Extension cords used with the equipment must be two-condoctor or three-conductor and be correctly wired to provide connection to ground. Incorrectly wired extension cords are a major cause of fatalities.

The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe. For your safety, if in any doubt about the effective grounding of the power, consult a qualified electrician.

Disconnect device A

This product must be installed near an electrical socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical socket to shut off power completely.

Safety and Legal

69

Important Information for Australia A

Important safety instructions A

1 Read all of these instructions.

2 Save them for later reference.

3 Follow all warnings and instructions marked on the product.

4 Unplug this product from the wall socket before cleaning the outside of the machine and the scanner glass. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

5 Do not use this product near water.

6 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

7 Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless adequate ventilation is provided.

8 This product should be connected to an AC power source within the range indicated on the rating label. Do NOT connect it to a DC power source. If you are not sure, contact a qualified electrician.

9 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounded plug.

10 Do not place anything on top of the power cord including this machine. Do not allow the power cord to be stepped on.

11 Do not place anything in front of the machine that will block received faxes. Do not place anything in the path of received faxes.

12 Do not touch a document during printing.

13 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product.

14 Do not attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks. Refer all servicing to service personnel.

15 Wait until pages have exited the machine before picking them up.

16 Unplug this product from the electrical socket and refer servicing to Authorized Service Personnel under the following conditions:

When the power cord is damaged or frayed.

If liquid has been spilled into the product.

70

If the product has been exposed to rain or water.

If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

If the product has been dropped or the cabinet has been damaged.

If the product exhibits a distinct change in performance, indicating a need for service.

Important Information for New Zealand A

Important Safety Instructions A

1 Read all of these instructions.

2 Save them for later reference.

3 Follow all warnings and instructions marked on the product.

4 Unplug this product from the wall outlet before cleaning the outside of the macine. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

5 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecoms network services.

6 This equipment does not fully meet Telecoms impedance requirements. Performance limitations may occur when used in conjunction with some parts of the network. Telecom will accept no responsibility should difficulties arise in such circumstances.

7 If a charge for local calls is acceptable, the Dial Button should not be used for local calls. Only the 7-digits of the local number should be dialled from your telephone. Do not dial the area code digit or the 0 prefix.

8 This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service.

9 This equipment should not be used under any circumstances which may constitute a nuisance to other Telecom customers.

10 Not all telephones will respond to incoming ringing when connected to the extension socket.

11 The answer delay setting of this equipment shall not be set to less than the default setting as this will destroy Caller ID information.

12 All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is to be aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used and what it disclosed to any other party.

Safety and Legal

71

13 Do not place this product on an unstable surface, stand, or table. The product may fall, causing serious damage to the product.

14 Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should not be placed in a built-in installation unless proper ventilation is provided.

15 This product should be connected to an AC power source within the range indicated on the rating label. Do NOT connect it to a DC power source. If you are not sure, contact a qualified electrician.

16 This product is equipped with a 3-wire earthed plug. This plug will fit into only an earthed socket. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete socket. Do not defeat the purpose of an earthed plug.

17 Do not place anything on top of the power cord including this machine. Do not allow the power cord to be stepped on.

18 Do not place anything in front of the machine that will block received faxes. Do not place anything in the path of received faxes.

19 Do not touch a document during printing.

20 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product.

21 Do not attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks. Refer all servicing to service personnel.

22 Unplug this product from the mains power and telephone line sockets, and refer servicing to qualified Service Personnel under the following conditions:

If the power cord is damaged or frayed.

If liquid has been spilled into the product.

If the product has been exposed to rain or water.

If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

If the product has been dropped or the cabinet has been damaged.

If the product exhibits a distinct change in performance, indicating a need for service.

23 This unit will only work in conjunction with a tone signalling (DTMF) telephone, but some telephones are not compatible. Since noise or speech from the telephone can upset dialling from this unit, errors may result if the devices are used together in other than quiet conditions.

24 Where it is necessary to dial prefix digits, such as a Caller Display override code (0196 or 0197), this unit will have to be used in conjunction with an associated tone signalling (DTMF) telephone.

72

25 Note that some telephones are not compatible with this unit and dialling errors may result if the two devices are used together in other than quiet conditions. The Telecom Faults Service is not to be called should such problems arise. In such cases, it is recommended that the prefix and wanted number are dialled manually.

26 This equipment may not provide for the effective hand-over of a call to another device connected to the same line.

Important Information for Some Countries A

Important Safety Instructions A

1 Read all of these instructions.

2 Save them for later reference.

3 Follow all warnings and instructions marked on the product.

4 Unplug this product from the wall outlet before cleaning the outside of the machine and the scanner glass. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

5 Do not place this product near water.

6 Do not place this product on an unstable cart, stand, or table. The product may drop, causing serious damage to the product.

7 Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or on a radiator or heater. This product should never be placed in a built-in installation unless proper ventilation is provided.

8 This product should be connected to an AC power source within the range indicated on the rating label. Do NOT connect it to a DC power source. If you are not sure, contact a qualified electrician.

9 This product is equipped with a 2-wire grounding type plug or a 3-wire grounding type plug (Only for Singapore, Malaysia, Hong Kong and India), a plug having two or three pins. This plug will only fit into only a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug.

10 Do not place anything on top of the power cord including this machine. Do not allow the power cord to be stepped on.

11 If an extension cord is used with this product, make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating.

12 Do not place anything in front of the machine that will block received faxes. Do not place anything in the path of received faxes.

13 Do not touch a document during printing.

Safety and Legal

73

14 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product.

15 Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty. Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service.

16 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions:

If the power cord is damaged or frayed.

If the product has been spilled by liquid.

If the product has been exposed to rain or water.

If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

If the product has been dropped or the cabinet has been damaged.

If the product exhibits a distinct change in performance, indicating a need for service.

17 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).

WARNING

For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment.

This equipment may not be used on coin service lines provided by the telephone company or connected to party lines.

Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.

74

Legal limitations for copying A

It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list.

We suggest you check with relevant legal authorities if in doubt about a particular item or document.

Money

Bonds or other certificates of indebtedness

Certificates of Deposit

Armed Forces Service or Draft papers.

Passports

Postage Stamps (cancelled or uncancelled)

Immigration Papers

Welfare documents

Cheques or Drafts drawn by Governmental Agencies

Identification Documents, badges or insignias

Licences and Certificates of Title to motor vehicles

Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for fair dealing. Multiple copies would indicate improper use.

Works of art should be considered the equivalent of copyrighted works.

Licenses and Certificates of Title to motor vehicles may not be copied under certain state/provincial laws.

Safety and Legal

75

Trademarks A

The Brother logo is a registered trademark of Brother Industries, Ltd.

Brother is a registered trademark of Brother Industries, Ltd.

Multi-Function Link is a registered trademark of Brother International Corporation.

2006 Brother Industries, Ltd. All rights reserved.

All other brand and product names mentioned in this User's Guide and the Software User's Guide are registered trademarks of their respective companies.

76

B Troubleshooting B

If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.

Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.

If you are having difficulty with your machine B

Printing Copies and Received Faxes B

Troubleshooting and Routine Maintenance B

Difficulty Suggestions

No printout Make sure the machine is plugged in and not in Power Save mode.

The ink cartridge is empty. (See Replacing the ink cartridge on page 85.)

Check to see if the LCD is showing an error message. (See Error messages on page 79.)

Poor printing quality Check the print quality. (See Checking the print quality on page 89.)

Make sure that your ink cartridge is fresh. The following may cause ink to clog:

The expiration date written on the cartridge package has passed. (Cartridges stay usable for up to two years if kept in their original packaging.)

The ink cartridge was in your machine over six months.

The ink cartridge may not have been stored properly before use.

The recommended environment for your machine is between 20 C to 33 C (68 F to 91 F).

White horizontal lines appear in text or graphics.

Clean the print head. (See Cleaning the print head on page 89.)

The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 89.)

Characters and lines are stacked. Check the printing alignment. (See Checking the print alignment on page 90.)

Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guide is adjusted correctly. (See How to load paper on page 9.)

Make sure the Lower Jam Clear Cover is set properly.

Smudged stain at the top centre of the printed page.

Make sure the paper is not too thick or curled. (See Handling and using plain paper on page 6.)

Stains appear on the reverse side or at the bottom of the page.

Make sure the printer platen is not dirty with ink. (See Cleaning the machine printer platen on page 88.)

Make sure you are using the paper support flap. (See How to load paper on page 9.)

Machine feeds multiple pages Make sure the paper is loaded properly in the paper tray. (See How to load paper on page 9.)

Printed pages are not stacked neatly.

Make sure you are using the paper support flap. (See How to load paper on page 9.)

Troubleshooting and Routine Maintenance

77

Printing Received Faxes B

Phone Line or Connections B

Receiving Faxes B

Printed pages double-feed and cause a paper jam.

Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support flap. (See the illustrations in Loading paper on page 9.)

Difficulty Suggestions

Condensed print and white streaks across the page or the top and bottom of sentences are cut off.

You probably had a bad connection, with static or interference on the telephone line. Ask the other party to send the fax again.

Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine.

Left and Right margins are cut off or a single page is printed on two pages.

Turn on Auto Reduction. (See Printing a reduced incoming fax on page 29.)

Difficulty Suggestions

Dialling does not work. (No dial tone)

Check that the machine is plugged in and switched on.

Check all line cord connections.

(Not available in New Zealand) Change Tone/Pulse setting. (See Quick Setup Guide.)

Lift the either the external phones handset, (or the machines handset if available), and then dial the number to send a manual fax.

The machine does not answer when called.

Make sure the machine is in the correct receiving mode for your setup. (See Receive modes on page 26.) Check for a dial tone. If possible, call your machine to hear it answer. If there is still no answer, check the telephone line cord connection. If there is no ringing when you call your machine, ask your telephone company to check the line.

Difficulty Suggestions

Cannot receive a fax Check all line cord connections.

Make sure the machine is in the correct receiving mode for your setup. (See Receive modes on page 26.)

Difficulty Suggestions

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Sending Faxes B

Handling Incoming Calls B

Menu Setting Difficulty B

Difficulty Suggestions

Cannot send a fax Check all line cord connections.

Make sure that the Fax key is illuminated. (See Entering Fax mode on page 20.)

Ask the other party to check that the receiving machine has paper.

Print the Transmission Verification Report and check for an error. (See Reports on page 53.)

Make sure the panel cover is completely closed.

Transmission Verification Report says Result:NG or Result:ERROR.

There is probably temporary noise or static on the line. Try sending the fax again. If the problem continues, ask the telephone company to check your phone line.

If you often get transmission errors due to possible interference on the phone line, try changing the menu setting of Compatibility to Basic. (See Compatibility on page 84.)

Poor fax send quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine's scanner operation. If the copy quality is not good, clean the scanner. (See Cleaning the scanner on page 88.)

Vertical black lines when sending. If the copy you made shows the same problem, clean the scanner. (See Cleaning the scanner on page 88.)

Difficulty Suggestions

The machine Hears a voice as a CNG Tone.

If Fax Detect is set to on, your machine is more sensitive to sounds. It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones. Deactivate the machine by pressing Stop/Exit. Try avoiding this problem by turning Fax Detect to off. (See Fax Detect on page 28.)

Sending a fax call to the machine. If you answered at the machine, press Start and hang up at once. If you answered on an external or extension phone, press your Fax Receive Code (default setting is l51 (l91 for New Zealand)). When your machine answers, hang up.

Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, an alarm system or other custom feature on a single phone line with your machine, it may create a problem sending or receiving faxes.

For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate phone line with no custom features is recommended.

Difficulty Suggestions

The machine beeps when you try to access the Setup Receive menu. If the Fax key is not illuminated, press it to turn on Fax mode. The Setup

Receive setting is available only when the machine is in Fax mode.

Troubleshooting and Routine Maintenance

79

Copying Difficulty B

Error messages B

As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below.

You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com.

Difficulty Suggestions

Cannot make a copy Make sure that the Copy key is illuminated. (See Entering Copy

mode on page 58.)

Make sure the panel cover is completely closed.

Vertical streaks appear in copies If you see vertical streaks on copies, clean the scanner. (See Cleaning the scanner on page 88.)

Error Message Cause Action Change Unable XX

Clean Unable XX

The machine has a mechanical problem.

OR

A foreign objects such as a clip or ripped paper is in the machine.

Open the Upper Clear Jam Cover and remove any foreign objects inside the machine. If the error message continues, see Transferring your faxes or Fax Journal report on page 81 before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it.

Comm.Error Poor phone line quality caused a communication error.

Try sending the fax again or try connecting the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your phone line.

Cover Open

Close all covers

The Upper Jam Clear Cover is not completely closed.

Open the Upper Jam Clear Cover and then close it again.

The ink cartridge cover is not completely closed.

Firmly close the ink cartridge cover until it clicks.

Disconnected The other person or other person's fax machine stopped the call.

Try to send or receive again.

Document Jam The document was not inserted or fed properly, or the document scanned from the ADF was too long.

See Using the ADF on page 5.

See Document jam on page 82.

The panel cover is open. Close the panel cover and press Stop/Exit. High Temperature The print head is too warm. Allow the machine to cool down.

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Init Unable XX The machine has a mechanical problem.

OR

A foreign objects such as a clip or ripped paper is in the machine.

Open the Upper Jam Clear Cover and remove any foreign objects inside the machine. If the error message continues, see Transferring your faxes or Fax Journal report on page 81 before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it.

Ink Empty Black The ink cartridge is empty. The machine will stop all print operations. While memory is available, faxes will be stored in the memory.

Replace the ink cartridge. (See Replacing the ink cartridge on page 85.)

Low Temperature The print head is too cold. Allow the machine to warm up.

Near Empty Black The ink cartridge is running out of ink.

Order a new ink cartridge.

No Caller ID There is no incoming call history. You have not received any calls, you have not activated the Caller ID feature on your machine, or you have not subscribed to the Caller ID service from your telephone company.

If you want to use the Caller ID feature call your telephone company. (See Caller ID (For Singapore and Hong Kong) on page 39.)

No Cartridge An ink cartridge is not installed properly.

Take out the ink cartridge and put it in again seating it properly. (See Replacing the ink cartridge on page 85.)

No Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray.

Do one of the following:

Refill the paper in the paper tray, and then press Start.

Remove the paper and load it again and then press Start.

The paper is jammed in the machine.

See Printer jam or paper jam on page 83.

No Response/Busy The number you dialed does not answer or is busy.

Verify the number and try again.

Not Registered You tried to access a Speed Dial number that is not programmed.

Set up the Speed Dial number. (See Storing Speed-Dial numbers on page 45.)

Out of Memory The machine's memory is full. Fax sending or copy operation in progress

Press Stop/Exit and wait until the other operations in progress finish and then try again.

Clear the data in the memory. To gain extra memory, you can turn off Fax Storage. (See Turning off Remote Fax Options on page 48.)

Print the faxes that are in the memory. (See Printing a fax from the memory on page 30.)

Error Message Cause Action

Troubleshooting and Routine Maintenance

81

Transferring your faxes or Fax Journal report B

If the LCD shows: Change Unable XX Clean Unable XX Init Unable XX Print Unable XX Scan Unable XX We recommend transferring your faxes to another fax machine. (See Transferring faxes to another fax machine on page 81.)

You can also transfer the Fax Journal report to see if there are any faxes you need to transfer. (See Transferring Fax Journal report to another fax machine on page 82.)

Note If there is an error message on the machine's LCD, after the faxes have been transferred, disconnect the machine from the power source for several minutes, and then reconnect it.

Transferring faxes to another fax machine B

If you have not set up your Station ID (See Quick Setup Guide), you cannot enter fax transfer mode.

a Press Stop/Exit to interrupt the error temporarily.

b Press Menu, 9, 0, 1.

c Do one of the following:

If the LCD shows No Data, there are no faxes left in the machine's memory.

Press Stop/Exit. If the LCD shows Enter Fax No., enter the fax number to which faxes will be forwarded.

d Press Start.

Paper Jam Paper is jammed in the machine. Open the Upper and Lower Jam Clear Covers (at back of machine) and remove the jammed paper. (See Printer jam or paper jam on page 83.)

Print Unable XX

Scan Unable XX

The machine has a mechanical problem.

OR

A foreign objects such as a clip or ripped paper is in the machine.

Open the Upper Jam Clear Cover and remove any foreign objects inside the machine.

If the error message continues, see Transferring your faxes or Fax Journal report on page 81 before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it.

Wrong Paper Size Paper is not the correct size. Load the correct size of paper (Letter, Legal or A4), and then press Start.

Error Message Cause Action

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Transferring Fax Journal report to another fax machine B

If you have not set up your Station ID, you cannot enter fax transfer mode.

a Press Menu 9, 0, 2.

b Enter the fax number to which the Fax Journal report will be forwarded.

c Press Start.

Document jam B

Documents can jam if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam.

Document is jammed inside the front of the machine B

a Take out any paper from the ADF that is not jammed.

b Pull the jammed document (1) out toward the front of the machine.

c Press Stop/Exit.

Document is jammed inside the panel cover B

a Take out any paper from the ADF that is not jammed.

b Open the panel cover.

c Pull the jammed document out.

d Close the panel cover.

e Press Stop/Exit.

1

Troubleshooting and Routine Maintenance

83

Printer jam or paper jam B

Take out the jammed paper depending on where it is jammed in the machine. Open and close the Upper Jam Clear Cover to clear the error.

a Pull the paper tray (1) out of the machine.

b Pull out the jammed paper (1).

If you cannot remove the jammed paper from the front side, or the error message still appears on the LCD after you remove the jammed paper, please go to the next step.

c Remove the Lower Jam Clear Cover (1) from the back of the machine. Pull the jammed paper out of the machine.

d Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

1

1

1

84

e Open the Upper Jam Clear Cover (1). Make sure that there is no jammed paper left in the corners of the machine.

Note If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.

f Close the Upper Jam Clear Cover.

g Push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support (See the illustrations in Loading paper on page 9).

Dial Tone detection B

When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number. By changing the Dial Tone setting to Detection you can make your machine dial as soon as it detects a dial tone. This setting can save a small amount of time when sending a fax to many different numbers. If you change the setting and start having problems with dialling you should change back to the default No Detection setting.

a Press Menu, 0, 5.

b Press a or b to choose Detection or No Detection. Press OK.

c Press Stop/Exit.

Compatibility B

If you are having problems sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations.

a Press Menu, 2, 0, 2.

b Press a or b to choose Basic (or Normal).

Basic cuts the modem speed to 9600 bps. Unless interference is a recurring problem on your phone line, you may prefer to use it only when needed.

Normal sets the modem speed at 14400 bps. (Default)

Press OK.

c Press Stop/Exit.

Note When you change the compatibility to Basic, the ECM feature is not available.

1

Troubleshooting and Routine Maintenance

85

Routine maintenance B

Replacing the ink cartridge B

Your machine is equipped with an ink sensor. The ink dot counter automatically monitors the level of ink in the cartridge. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD.

Be sure to follow the LCD prompts to replace the ink cartridge in the correct order.

Even though the machine tells you that an ink cartridge is empty, there will be a small amount of ink left in the ink cartridge. It is necessary to keep some ink in the ink cartridge to prevent air from entering the print head assembly.

a Open the ink cartridge cover. If the ink cartridge is empty, the LCD shows Ink Empty Black and Replace Ink.

b Pull the lock release lever down and take out the ink cartridge.

c Open the new ink cartridge bag, and then take out the ink cartridge.

d Remove the protective yellow cap (1).

Improper Setup

DO NOT touch the area shown in the illustration below.

1

86

Note If the protective yellow cap comes off when you open the bag, the cartridge will not be damaged.

e The ink cartridge has its own correct position. Insert the ink cartridge in the direction of the arrow on the label.

f Lift the lock release lever gently and push it until it clicks, and then close the ink cartridge cover.

g The machine will automatically reset the ink dot counter.

Note If you replaced an ink cartridge before the

LCD shows Near Empty or Ink Empty, the LCD will ask you to verify that it was a brand new one. (For example, Did You Change Blck?) For each new cartridge you installed, press 1 (Yes) to automatically reset the inkdot counter for the colour. If the ink cartridge you installed is not brand new one, be sure to press 2 (No).

If the LCD shows No Cartridge after you install the ink cartridge, check that the ink cartridge is installed properly.

WARNING

If ink gets in your eyes, wash them out with water at once and call a doctor if you are concerned.

CAUTION

DO NOT take out the ink cartridge if you do not need to replace it. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.

DO NOT touch the cartridge insertion slots. If you do so, the ink may stain your skin.

If ink stains your skin or clothing, wash with soap or detergent at once.

Once you open an ink cartridge, install it in the machine and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.

Troubleshooting and Routine Maintenance

87

DO NOT dismantle or tamper with the ink cartridge; this can cause the ink to leak out of the cartridge.

Brother multifunction machines are designed to work with ink of a particular specification and will work to a level of optimum performance when used with genuine Brother Branded ink cartridges. Brother cannot guarantee this optimum performance if ink or ink cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother Branded cartridges or the refilling of empty cartridges with this machine or the refilling of empty cartridges with ink from other sources. If damage is caused to the print head or other parts of this machine as a result of using incompatible products with this machine, any repairs required as a result may not be covered by the warranty.

Cleaning the outside of the machine B

CAUTION

Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.

DO NOT use cleaning materials that contain ammonia.

DO NOT use isopropyl alcohol to remove dirt from the control panel. It may crack the panel.

Clean the outside of the machine as follows: B

a Pull the paper tray (1) completely out of the machine.

b Wipe the outside of the machine with a soft cloth to remove dust.

c Remove anything that is stuck inside the paper tray.

d Lift the output paper tray cover and wipe the inside and outside of the paper tray with a soft cloth to remove dust.

e Close the output paper tray cover and put the paper tray firmly back in the machine.

1

88

Cleaning the scanner B

a Unplug the machine, open the panel cover (1). Clean the white bar (2) and the glass strip (3) with isopropyl alcohol on a soft lint-free cloth.

Cleaning the machine printer platen B

WARNING

Unplug the machine from the AC power outlet before cleaning the printer platen (1).

a Clean the machine printer platen (1) and the area around it. Wiping off any scattered ink with a soft dry, lint-free cloth.

1

2

3

1

Troubleshooting and Routine Maintenance

89

Cleaning the paper pick-up roller B

a Pull the paper tray completely out of the machine.

b Unplug the machine from the electrical socket and remove the Lower Jam Clear Cover (1).

c Clean the Paper Pick-up Roller (1) with isopropyl alcohol on a cotton swab.

d Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

e Put the paper tray firmly back in the machine.

f Re-connect the power cord.

Cleaning the print head B

To ensure good print quality, the machine will regularly clean the print head. You can start the cleaning process manually if needed.

Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages.

Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.

CAUTION

DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

a Press Ink Management.

b Press a or b to choose Cleaning. Press OK. The machine cleans the print head. When cleaning is finished, the machine will go back to standby mode automatically.

Note If you clean the print head at least five times and the print has not improved, call your Brother dealer for service.

Checking the print quality B

If faded or streaked text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.

a Press Ink Management.

b Press a or b to choose Test Print. Press OK.

c Press a or b to choose Print Quality. Press OK.

1

1

90

d Press Start. The machine begins printing the Print Quality Check Sheet.

e Check the quality of the blocks on the sheet.

Is Quality OK?

1.Yes 2.No

f Do one of the following:

If all lines are clear and visible, press 1 to choose Yes.

Press Stop/Exit. If you can see missing short lines as shown below, press 2 to choose No.

g The LCD asks you if you want to start cleaning.

Start Cleaning?

1.Yes 2.No

Press 1 (Yes). The machine starts cleaning the print head.

h Press Stop/Exit. If you repeat this procedure at least five times and the print quality is still poor, replace the ink cartridge. After replacing the ink cartridge, check the print quality. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call your Brother dealer.

CAUTION

DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

Note

Checking the print alignment B

You may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or images become faded.

a Press Ink Management.

b Press a or b to choose Test Print. Press OK.

c Press a or b to choose Alignment. Press OK.

d Press Start. The machine starts printing the Alignment Check Sheet.

Is Alignment OK?

1.Yes 2.No

OK Poor

i

When a print head nozzle is clogged the printed sample looks like this.

After the print head nozzle is cleaned, the horizontal lines are gone.

Troubleshooting and Routine Maintenance

91

e Check the 600 dpi test print to see if number 5 most closely matches number 0.

If the number 5 sample of the 600 dpi is the best match, press 1 (Yes) to finish Alignment Check, and go to step g.

If another test print number is a better match for 600 dpi, press 2 (No) to choose it.

f Press the number of the test print that most closely matches the number 0 sample (1-8).

600dpi Adjust

Select Best #5

g Press Stop/Exit.

Checking the ink volume B

You can check the ink that is left in the cartridge.

a Press Ink Management.

b Press a or b to choose Ink Volume. Press OK. The LCD shows the ink volume.

Ink Volume e

BK:-nnnonnn+

c Press Stop/Exit.

Machine Information B

Checking the serial number B

You can see the machines serial number on the LCD.

a Press Menu, 5, 1.

1.Serial No.

b Press OK.

XXXXXXXXX

c Press Stop/Exit.

92

Packing and shipping the machine B

When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty.

CAUTION

It is important to allow the machine to park the print head after a print job. Listen carefully to the machine before unplugging it to make sure that all mechanical noise has stopped. Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head.

a Open the ink cartridge cover.

b Pull the lock release lever down and take out the ink cartridge. (See Replacing the ink cartridge on page 85.)

c Install the yellow protective part, lift the lock release lever and push it until it clicks, and then close the ink cartridge cover.

CAUTION

If you are not able to find the yellow protective part, DO not remove the ink cartridge before shipping. It is essential that the machine be shipped with either the yellow protective part or the ink cartridge in position. Shipping without them will cause damage to your machine and may void your warranty. Please keep the machine upright.

d Unplug the machine from the telephone wall socket and take the telephone line cord out of the machine.

e Unplug the machine from the electrical socket.

f Unplug the interface cable from the machine, if it is connected.

g If your machine has a handset, remove it and the handset curled cord.

h Wrap the machine in the bag and put it in the original carton with the original packing material.

Troubleshooting and Routine Maintenance

93

i Pack the printed materials and additional parts in the original carton as shown below. Do NOT pack the used ink cartridges in the carton.

j Close the carton and tape it shut.

94

C On-screen programming C

Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer.

Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options.

Menu table C

You can program your machine by using the Menu table that begins on page 96. These pages list the menu selections and options.

Press Menu followed by the menu numbers to program your machine.

For example, to set beeper volume to Low.

a Press Menu, 1, 3, 2.

b Press a or b to choose Low.

c Press OK.

Memory storage C

Even if there is a power failure, you will not lose your menu settings because they are stored permanently. Temporary settings (such as Contrast, Overseas mode, and so on) will be lost. You may have to reset the date and time.

Menu keys C

Menu and Features C

Access the menu

Go to the next menu level

Accept an option Go back to the previous menu

level.

Delete an incorrect letter when you need to enter text into the machine.

Scroll through the current menu level.

Go back to the previous menu level.

Exit the menu.

Menu and Features

95

To access the menu mode:

a Press Menu.

b Choose an option.

Press 1 for General Setup menu.

Press 2 for Fax menu.

Press 3 for Copy menu.

Press 0 for Initial Setup menu.

You can scroll more quickly through each menu level by pressing a or b for the direction you want.

c Press OK when that option appears on the LCD. The LCD will then show the next menu level.

d Press a or b to scroll to your next menu selection.

e Press OK. When you finish setting an option, the LCD shows Accepted.

96

Menu Table C

The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk.

Choose & OK Choose & OK to accept to exit

Main Menu Submenu Menu Selections Options Descriptions Page

1.General Setup 1.Mode Timer 0 Sec*

30 Secs

1 Min

2 Mins

5 Mins

Off

Sets the time to return to Fax mode.

13

2.Paper Size Letter

Legal

A4*

Sets the size of the paper in the paper tray.

13

3.Volume 1.Ring Off

Low

Med*

High

Adjusts the ring volume. 14

2.Beeper Off

Low*

Med

High

Adjusts the volume level of the beeper.

14

3.Speaker Off

Low

Med*

High

Adjusts the speaker volume.

14

4.Daylight Save On

Off

Changes for Daylight Savings Time manually.

15

5.P.Save Setting On*

Off

Customizes the Power Save key not to receive faxes in power save mode.

12

Menu and Features

97

1.General Setup

(Continued)

6.LCD Contrast Light

Dark*

Adjusts the contrast of the LCD.

See Quick Setup Guide

2.Fax 1.Setup Receive

(In Fax mode only)

1.Ring Delay (Example for Australia)

02*

03

04

05

06

07

08

09

10

Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode.

28

2.F/T Ring Time 20 Sec

30 Sec*

40 Sec

70 Sec

(For New Zealand)

20 Sec

30 Sec*

40 Sec

55 Sec

Sets the pseudo/double- ring time in Fax/Tel mode.

28

3.Fax Detect On*

Semi

Off

Receives fax messages without pressing Start.

28

4.Remote Codes On* (l51, #51)

(l91, #91 for New Zealand)

Off

Allows you to answer all calls at an extension or external phone and use codes to turn the machine on or off. You can personalize these codes.

42

5.Auto Reduction On*

Off

Cuts the size of incoming faxes.

29

6.Memory Receive On*

Off

Automatically stores any incoming faxes in its memory if it runs out of paper.

29

7.Polling RX Standard*

Secure

Timer

Sets up your machine to poll answer fax machine.

54

Main Menu Submenu Menu Selections Options Descriptions Page

98

2.Fax

(Continued)

2.Setup Send

(In Fax mode only)

1.Contrast Auto*

Light

Dark

Changes the lightness or darkness of faxes you send.

21

2.Fax Resolution Standard*

Fine

S.Fine

Photo

Sets the default resolution for outgoing faxes.

22

3.Delayed Fax Set the time of day in 24 hour format that the delayed faxes will be sent.

24

4.Batch TX On

Off*

Combines delayed faxes to the same fax number at the same time of day into one transmission.

24

5.Real Time TX Next Fax Only

Off*

On

Sends a fax without using the memory.

23

6.Polled TX Standard*

Secure

Sets up the document on your machine to be retrieved by another fax machine.

55

7.Overseas Mode On

Off*

If you are having problems sending faxes overseas, set this to on.

23

3.Set Quick- Dial

1.One-Touch Dial Stores One-Touch Dial numbers, so you can dial by pressing only a few keys (and Start).

45

2.Speed-Dial Stores Speed-Dial numbers, so you can dial by pressing only a few keys (and Start).

45

3.Setup Groups Sets up a Group number for Broadcasting.

46

4.Report Setting 1.Transmission On

On+Image

Off*

Off+Image

Sets initial setup for Transmission Verification Report and Fax Journal.

52

2.Journal Period Off

Every 50 Faxes*

Every 6 Hours

Every 12 Hours

Every 24 Hours

Every 2 Days

Every 7 Days

52

Main Menu Submenu Menu Selections Options Descriptions Page

Menu and Features

99

2.Fax

(Continued)

5.Remote Fax Opt

1.Forward/Store Off*

Fax Forward

Fax Storage

Sets the machine to forward fax messages or to store incoming faxes in the memory so you can retrieve them while you are away from your machine.

47

2.Remote Access ---l You must set your own code for Remote Retrieval.

48

3.Print Document Prints incoming faxes stored in the memory.

30

6.Remaining Jobs

Checks which jobs are in the memory and lets you cancel chosen jobs.

24

0.Miscellaneous 1.TX Lock Prohibits most operations other than receiving faxes.

16

2.Compatibility Normal*

Basic

Adjusts the equalization for transmission problems.

84

3.Distinctive

(Not available in New Zealand)

On

Off*

Use with phone company distincive ringing service allows you to have a voice number and fax number on the one phone line.

33

38

3.Faxability

(For New Zealand only)

On

Off*

If you have FaxAbility from Telecom, you can use this function to store the ringing pattern of your fax number. And if you set in to ON, you should use the registered number only.

36

4.Caller ID On*

Off

Display#

Print Report

View or print a list of the last 30 Caller IDs stored in memory.

35

37

39

3.Copy 1.Quality Best

Fast

Normal*

Chooses the Copy resolution for your type of document.

59

2.Brightness -nnnno+

-nnnon+

-nnonn+*

-nonnn+

-onnnn+

Adjusts the brightness for copies.

62

Main Menu Submenu Menu Selections Options Descriptions Page

100

3.Copy

(Continued)

3.Contrast -nnnno+

-nnnon+

-nnonn+*

-nonnn+

-onnnn+

Adjusts the contrast for copies.

62

4.Print Reports 1.XMIT Verify Prints a Transmission Verification Report for your last transmission.

53

2.Help List Prints the Help List so you can see at-a-glance how to quickly program your machine.

53

3.Quick-Dial Lists name and numbers stored in the One-Touch and Speed-Dial memory, in numerical order.

53

4.Fax Journal Lists information about the last incoming and outgoing faxes. (TX means Transmit. RX means Receive.)

53

5.User Settings Lists your settings. 53

5.Machine Info. 1.Serial No. Lets you check the serial number of your machine.

91

0.Initial Setup 1.Receive Mode Fax Only*

Fax/Tel

External TAD

Manual

Choose the receive mode that best suits your needs.

26

2.Date/Time Puts the date and time on the LCD and in headings of faxes you send.

See Quick Setup Guide3.Station ID Fax:

Name:

Set your name and fax number to appear on each page you fax.

4.Tone/Pulse

(Not available in New Zealand)

Tone*

Pulse

Choose the dialling mode.

5.Dial Tone Detection

No Detection*

Turns Dial Tone Detection on or off.

84

Main Menu Submenu Menu Selections Options Descriptions Page

Menu and Features

101

Entering Text C

When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pads have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters.

By pressing the correct dial pads repeatedly, you can access the character you want.

Putting spaces C

To enter a space in a fax number, press c once between numbers. To enter a space in a name, press c twice between characters.

Making corrections C

If you entered an incorrect letter and want to change it, press d to move the cursor under the incorrect character. Then press Clear/Back. Re-enter the correct character. You can also back up and insert letters.

Repeating letters C

If you need to enter a letter that is on the same key as the letter before, press c to move the cursor to the right before you press the key again.

Special characters and symbols C

Press l, # or 0, and then press d or c to move the cursor under the special character or symbol you want. Then press OK to choose it.

Press Key

one time

two times

three times

four times

2 A B C 2

3 D E F 3

4 G H I 4

5 J K L 5

6 M N O 6

7 P Q R S

8 T U V 8

9 W X Y Z

Press l for (space) ! " # $ % & ' ( ) l + , - . / m

Press # for : ; < = > ? @ [ ] ^ _ Press 0 for 0

102

D General D

Specifications D

Memory Capacity 16 MB ADF (automatic document feeder)

Up to 20 pages

Temperature: 20 C - 30 C (68 F - 86 F)

Humidity: 50% - 70% (for using the ADF)

Paper: [80 g/m2(20 lb)] A4 size Paper Tray 100 Sheets [80 g/m2(20 lb)] Printer Type Ink Jet Print Method Mono: Piezo with 94 1 nozzles LCD (liquid crystal display) 16 characters 1 line Power Source AC 220 to 240V 50/60Hz Power Consumption Power Save

Mode:

Standby:

Operating:

Average 4 W

Average 6 W

Average 26 W

Specifications

103

1 This depends on printing conditions.

Dimensions

Dimensions Weight 5.85 kg (12.9 lb) Noise Operating: 50 dB 1

Temperature Operating: Best Print Quality:

10 to 35 C (50 F to 95 F)

20 to 33 C (68 F to 91 F) Humidity Operating:

Best Print Quality: 20 to 80% (without condensation) 20 to 80% (without condensation)

407 mm (16.0 in.)

325 mm (12.8 in.)

292 mm (11.5 in.)

490 mm (19.3 in.)

214 mm (8.4 in.)

104

Print media D

Paper Input Paper Tray Paper type:

Plain paper

Paper size:

Letter, Legal, A4

For more details, see Paper weight, thickness and capacity on page 8.

Width: 89 mm (3.5 in) - 216 mm (8.5 in)

Height: 127 mm (5.0 in) - 356 mm (14.0 in)

Maximum paper tray capacity: Up to 100 sheets of 80 g/m2 (20 lb) plain paper

Paper Output Up to 50 sheets of 80 g/m2 (20 lb) plain paper (Face up print delivery to the output paper tray)

Specifications

105

Fax D

1 Pages refers to the Brother Standard Chart No. 1 (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.

2 Pages refers to the ITU-T Test Chart #1 (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.

Compatibility ITU-T Group 3 Coding System MH/MR/MMR Modem Speed Automatic Fallback

14,400 bps Document Size ADF Width: 89 mm to 215.9 mm (3.5 in. to 8.5 in.)

ADF Height: 127 mm to 355.6 mm (5 in. to 14 in.) Scanning Width 208 mm (8.2 in.) Printing Width 204 mm (8.03 in.) Grey Scale 64 levels Polling Types Receive: Standard, Secure, Timer, Sequential

Transmit: Standard, Secure Contrast Control Automatic/Light/Dark

(manual setting) Resolution Horizontal 8 dot/mm (203 dot/in.)

Vertical Standard 3.85 line/mm (98 line/in.) Fine 7.7 line/mm (196 line/in.) Photo 7.7 line/mm (196 line/in.) Superfine 15.4 line/mm (392 line/in.)

Speed-Dial 100 stations One-Touch 10 stations Broadcasting 160 stations Automatic Redial 3 times at 5 minute intervals Auto Answer 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for Australia)

1, 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for New Zealand) 0, 1, 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for some countries)

Communication Source Public switched telephone network. Memory Transmission Up to 300 1/250 2 pages Out of Paper Reception Up to 300 1/250 2 pages

106

Copy D

1 Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document.

Consumable items D

Colour/Monochrome No/Yes Document Size ADF Width: 89 mm to 215.9 mm (3.5 in. to 8.5 in.)

ADF Height: 127 mm to 355.6 mm (5.8 in. to 14 in.) Copy Speed Up to 18 pages/minute (A4 paper) 1

Multiple Copies Stacks up to 99 pages

Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Resolution Scans up to 203600 dpi

Prints up to 600600 dpi

Ink The machine uses an individual Black ink cartridge that is separate from the print head assembly.

Service Life of Ink Cartridge

Black - Approximately 500 pages at 5% coverage

The first time you install an ink cartridge the machine will use an amount of ink to fill the ink delivery tubes for high quality print outs. This process will only happen once. With all following ink cartridge you can print the specified number of pages.

The number of pages a cartridge will print may change depending on how often you use the machine and how many pages you print with each use.

The machine will automatically and periodically clean the print head assembly, a process that uses a small amount of ink.

When the machine identifies a cartridge as empty there may be a small amount of ink left in it. This is necessary to prevent air from drying out and damaging the print head assembly.

Replacement Consumables

LC57BK

107

E This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased.

Glossary E

ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically.

Auto Reduction Reduces the size of incoming faxes.

Automatic fax transmission Sending a fax without picking up the handset of an external phone.

Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy.

Backup Print Your machine can print a copy of every fax that is received and stored in memory.This is a safety feature so you will not lose messages during a power failure.

Batch Transmission (Black and white faxes only) As a cost saving feature, all delayed faxes to the same fax number can be sent as one transmission.

Beeper Volume Volume setting for the beep when you press a key or make an error.

Brightness Changing the Brightness makes the whole image lighter or darker.

Broadcasting The ability to send the same fax message to more than one location.

Caller ID A service purchased from the telephone company that lets you see the number (or name) of the party calling you.

Cancel Job Cancels a programmed job, like Delayed Fax or Polling.

CNG tones The special tones (beeps) sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling.

Coding method Method of coding the information contained in the document. All fax machines must use a minimum standard of Modified Huffman (MH). Your machine is capable of greater compression methods, Modified Read (MR) and Modified Modified Read (MMR), if the receiving machine has the same capability.

Communication error (Comm. Error) An error during fax sending or receiving, usually caused by line noise or static.

Compatibility group The ability of one fax unit to communicate with another. Compatibility is assured between ITU-T Groups.

Contrast Setting to compensate for dark or light documents, by making faxes or copies of dark documents lighter and light documents darker.

Delayed Fax Sends your fax at a specified time later.

Dual Access Your machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax from memory or receiving or printing an incoming fax.

108

ECM (Error Correction Mode) Detects errors during fax transmission and resends the pages of the fax that had an error.

Extension phone A telephone using the same line as your fax but plugged into a separate wall socket.

External phone A TAD (telephone answering device) or telephone that is connected to your machine.

F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.

FaxAbility A subscriber service purchased from the telephone company that provides another phone number on an existing phone line. The Brother fax machine uses the new number to simulate a dedicated fax line.

Fax Detect Enables your machine to respond to CNG tones if you interrupt a fax call by answering it.

Fax Forwarding Sends a fax received into the memory to another pre-programmed fax number.

Fax Journal Lists information about the last 200 incoming and outgoing faxes. TX means Transmit. RX means Receive.

Fax Receive Code Press this code (l 5 1 (l 9 1 for New Zealand)) when you answer a fax call on an extension or external phone.

Fax Storage You can store received faxes in the memory.

Fax tones The signals sent by sending and receiving fax machines while communicating information.

Fax/Tel You can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device (TAD).

Fine resolution Resolution is 203 196 dpi. It is used for small print and graphs.

Grey scale The shades of grey available for copying and faxing photographs.

Group number A combination of One-Touch and Speed-Dial numbers that are stored on a One-Touch key or a Speed-Dial location for Broadcasting.

Help list A printout of the complete Menu table that you can use to program your machine when you do not have the User's Guide with you.

Journal Period The pre-programmed time period between automatically printed Fax Journal Reports. You can print the Fax Journal on demand without interrupting the cycle.

LCD (liquid crystal display) The display screen on the machine that shows interactive messages during On-Screen Programming and shows the date and time when the machine is idle.

Manual fax On some models you can dial a fax number and listen to the receiving fax machine answer your call before you press Start to begin sending the fax.

Menu mode Programming mode for changing your machine's settings.

Glossary

109

One-Touch Keys on the machines control panel where you can store numbers for easy dialing. You can store a second number on each key if you press Shift and the One-Touch Key together.

Out of Paper Reception Receives faxes into the machine's memory when the machine is out of paper.

Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines.

Pause Allows you to place a 3.5 second delay in the dialling sequence stored on One- Touch and Speed-Dial numbers. Press Redial/Pause as many times as needed for longer pauses.

Polling The process of a fax machine calling another fax machine to retrieve waiting a fax.

Pulse (Not available in New Zealand) A form of rotary dialling on a telephone line.

Quick Dial List A listing of names and numbers stored in One-Touch and Speed-Dial memory, in numerical order.

Real Time Transmission When memory is full, you can send faxes in real time.

Remaining jobs You can check which jobs are waiting in memory and cancel jobs individually.

Remote Access Code Your own four-digitcode (---l) that allows you to call and access your machine from a remote location.

Remote Retrieval Access The ability to access your machine remotely from a touch tone phone.

Resolution The number of vertical and horizontal lines per inch. See: Standard, Fine, Super Fine and Photo.

Ring Delay The number of rings before the machine answers in Fax Only and Fax/Tel modes.

Ring Volume Volume setting for the machine's ring.

Search An electronic, alphabetical listing of stored One-Touch, Speed-Dial and Group numbers.

Speed-Dial A pre-programmed number for easy dialling. You must press Search/Speed Dial, #, the two digit code, and Start to start the dialling process.

Standard resolution 203 97 dpi. It is used for regular size text and quickest transmission.

Station ID The stored information that appears on the top of faxed pages. It includes the sender's name and fax number.

Super Fine resolution 392 203 dpi. Best for very small print and line art.

Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings.

Tone (Not available in New Zealand) A form of dialling on the telephone line used for Touch Tone telephones.

Transmission The process of sending faxes over the phone lines from your machine to the receiving fax machine.

Transmission Verification Report A listing for each fax sent, that shows its date, time and number.

110

User Settings A printed report that shows the current settings of the machine.

Index

111

F A ADF (automatic document feeder) ...... 5, 20 ADF cover ................................................82 Answering machine (TAD) .......................40

connecting ............................................40 Automatic

fax receive ............................................26 Fax Detect .........................................28

B Broadcasting ............................................20

setting up Groups for ............................46

C Canceling

Fax Forwarding .....................................48 Fax Storage ..........................................48 jobs awaiting redial ...............................24

Cleaning paper pick-up roller ...............................89 print head ..............................................89 printer platen .........................................88 scanner .................................................88

Connecting external TAD .........................................40 external telephone ................................41

Consumable item ...................................106 Control panel overview ..............................3 Copy

enlarge/reduce ......................................60 enter Copy mode ..................................58 key ........................................................59 multiple .................................................58 single ....................................................58 Sort .......................................................61 temporary settings ................................59 using ADF .............................................58

Copy Options key (copying) paper Size .............................................62

Custom telephone features on a single line ...........................................................78

D Daylight Saving Time .............................. 15 Dialing

a pause ................................................ 44 Groups ................................................. 20 manual ................................................. 43

Distinctive Ring setting ring pattern ......................... 33, 38 turning off ....................................... 33, 38

Dual Access ............................................ 22

E Error messages on LCD .......................... 79

Change Unable .................................... 79 Clean Unable ....................................... 79 Comm. Error ......................................... 79 Init. Unable ........................................... 80 Ink Empty ............................................. 80 Near Empty .......................................... 80 No Paper Fed ....................................... 80 Not Registered ..................................... 43 Out of Memory ..................................... 80 Print Unable ......................................... 81 Scan Unable ......................................... 81

Extension telephone, using ..................... 42 External telephone, connecting ............... 41

F Fax codes

changing .........................................42, 48 Fax Receive Code ................................ 42 Remote Access Code .......................... 48 Telephone Answer Code ...................... 42

Fax Detect ............................................... 28 Fax Forwarding

changing remotely ..........................50, 51 programming a number ........................ 47

Fax Storage ............................................. 47 turning off ............................................. 48 turning on ............................................. 47

Fax Stream Duet ................................... 32

112

Fax, stand-alone receiving ................................................26

at end of conversation ................. 27, 30 difficulties .................................... 76, 77 F/T Ring Time, setting ........................28 Fax Forwarding ..................................51 Fax Stream Duet ..............................32 from extension phone ........................42 phone line interference ......................84 Receive Mode, choosing ....................26 reducing to fit on paper ......................29 retrieving from a remote site ..............49 Ring Delay, setting .............................28

sending .......................................... 20, 54 at end of conversation ........................25 Broadcasting ......................................20 canceling from memory ......................24 contrast ..............................................21 delayed batch transmission ...............24 delayed fax .........................................24 enter Fax mode ..................................20 from memory (Dual Access) ..............22 manual ...............................................25 overseas ............................................23 phone line interference ......................84 Real Time Transmission ....................23 Resolution ..........................................22

Fax/Tel mode answering at extension phones ............42 double-ringing (voice calls) ...................28 F/T Ring Time .......................................28 Fax Receive Code ................................42 Ring Delay ............................................28 Telephone Answer Code ......................42

G Gray scale ..............................................105 Groups for Broadcasting ..........................46

H HELP

LCD messages .....................................94 using menu keys ................................94

Menu Table ...........................................94 Help List ...................................................53 Hook/Hold key ..........................................25

I Ink cartridge

checking ink volume ............................. 91 ink dot counter ...................................... 85 replacing ............................................... 85

J Jacks

EXT external telephone ............................. 40 TAD (answering machine) ................. 40

Jams document .............................................. 82 paper .................................................... 82

L LCD (liquid crystal display) ...................... 94

Help List ............................................... 53

M Maintenance, routine ............................... 85 Manual

dialing ................................................... 43 receive .................................................. 26 transmission ......................................... 25

Menu Table ............................................. 94 Mode, entering

Copy ..................................................... 58 Fax ....................................................... 20

Multi-line connections (PABX) ................. 41

O One-Touch

changing ............................................... 45 setting up .............................................. 45

Out of Memory message ......................... 25

113

P Paper ................................................ 6, 104

capacity ...................................................8 document size .................................. 5, 20 loading ....................................................9 size .................................................. 8, 13 type .........................................................8

Phone line connections ...........................................40 difficulties ..............................................77 interference ...........................................84 multi-line (PABX) ..................................41

Power failure ............................................94 Print

area .......................................................11 checking alignment ...............................89 difficulties ....................................... 76, 77 improving quality ...................................89 paper jams ............................................83 reports ...................................................53

Programming your machine .....................94

Q Quick-Dial

Broadcasting .........................................20 using Groups .....................................20

Group dial changing ............................................45 setting up Groups for Broadcasting ...46

One-Touch changing ............................................45 setting up ...........................................45

Search ..................................................44 Speed-Dial

changing ............................................45 setting up ...........................................45 using ..................................................43

R Receive Mode ......................................... 26

External TAD ........................................ 26 Fax Only ............................................... 26 Fax/Tel ................................................. 26 Manual ................................................. 26

Redial/Pause key .................................... 44 Reducing

copies ................................................... 60 incoming faxes ..................................... 29

Remote Retrieval ..................................... 48 access code ................................... 48, 49 commands ............................................ 51 getting your faxes ................................. 49

Reports .................................................... 52 Fax Journal .......................................... 53

Journal Period ................................... 52 Help List ............................................... 53 how to print ........................................... 53 Quick-Dial List ...................................... 53 Transmission Verification ...............52, 53 User Settings ........................................ 53

Resolution copy .................................................... 106 fax ...................................................... 105 setting for next fax ................................ 22

Ring Delay, setting .................................. 28

S Serial Number

how to find ......... see inside the front cover Shipping the machine .............................. 92 Speed-Dial

changing ............................................... 45 setting up .............................................. 45 using ..................................................... 43

114

T TAD (telephone answering device), external ............................................. 26, 40

connecting .............................................40 receive mode ........................................26 recording OGM .....................................41

Temporary copy settings ..........................59 Text, entering .........................................101

special characters ...............................101 Transferring your faxes or Fax Journal ....81 Troubleshooting .......................................76

checking ink volume ..............................91 document jam .......................................82 error messages on LCD ........................79 if you are having difficulty

copying ...............................................79 document jam ....................................82 incoming calls ....................................78 phone line or connections ..................77 printing ...............................................76 printing receiving faxes ......................77 receiving faxes ...................................77 sending faxes .....................................78

paper jam ..............................................83 print quality ............................................89

TX Lock (Security) ...................................16

V Volume, setting

beeper ...................................................14 ring ........................................................14 speaker .................................................14

For Australia Warranty For details about the warranty on your Brother Product, please visit: www.brother.com.au

Repair For warranty service for your Brother Product you will need evidence of original purchase (e.g. a copy of the sales docket).

Contact Brother International (Aust) Pty Ltd for details about your nearest Authorised Warranty Centre or visit: www.brother.com.au

Support For support for your Brother Product other than what you can resolve through the User Guide,

Visit our website: www.brother.com.au

or visit our Solutions website for FAQs (Frequently Asked Questions), Driver Updates & Utilities, Product Support: http://solutions.brother.com

You can contact the Product Support Centre for any technical or customer care/support enquiry you may have about your Brother Product.

Product Support Centre - Australia

Brother International (Aust) Pty Ltd

Phone: 02 8875 6000 Fax: 02 9870 7223

Manualsnet FAQs

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