Contents

Brother FAX-1840C User's Guide PDF

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Summary of Content for Brother FAX-1840C User's Guide PDF

FAX-1840C FAX-1940CN MFC-3240C MFC-3340CN

USERS GUIDE

Version A

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: FAX-1840C, FAX-1940CN, MFC-3240C and MFC-3340CN

(Circle your model number)

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number is on the back of the unit. Retain this Users Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

Register your product on-line at

By registering your product with Brother, you will be recorded as the original owner of the product.

http://www.brother.com/registration

1996-2004 Brother Industries, Ltd.

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THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

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Safety precautions To use the machine safely

Please refer to these instructions for later reference and before attempting any maintenance.

WARNING

There are high voltage electrodes inside the machine. Before you clean the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.

Do not handle the plug with wet hands. Doing this might cause an electrical shock.

To prevent injuries, be careful not to touch the area shaded in the illustration.

When you move the machine, grasp the side handholds as shown in the illustration.

When you move the machine, place a hand at each side of the unit so you are supporting the base when you lift it. (See the illustration on the right.)

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Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.

This product must be installed near an electrical socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical socket in order to shut off power completely.

IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool. 2. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use this product to report a gas leak in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

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Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10-35C.

Caution Avoid placing your machine in a high-traffic area. Avoid placing your machine on the carpet. Do not place near heaters, air conditioners, water, chemicals, or

refrigerators. Do not expose the machine to direct sunlight, excessive heat,

moisture, or dust. Do not connect your machine to electrical sockets controlled by

wall switches or automatic timers. Disruption of power can wipe out information in the machines

memory. Do not connect your machine to electrical sockets on the same

circuit as large appliances or other equipment that might disrupt the power supply.

Avoid interference sources, such as speakers or the base units of cordless phones.

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Quick Reference Guide Sending faxes Automatic Transmission 1 If it is not illuminated in

green, press (Fax). 2 Load your document.

3 Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad.

4 Press Mono Start or Colour Start.

Storing numbers Storing One-Touch Dial numbers 1 Press Menu/Set, 2, 3, 1.

2 Press the One-Touch key where you want to store the number.

3 Enter a number (up to 20 digits), and then press Menu/Set.

4 Enter a name up to 15 characters (or leave it blank), and then press Menu/Set.

5 Press Stop/Exit.

Storing Speed-Dial numbers 1 Press Menu/Set, 2, 3, 2. 2 Using the dial pad, enter a

two-digit Speed-Dial location number, and then press Menu/Set.

3 Enter a number (up to 20 digits), and then press Menu/Set.

4 Enter a name up to 15 characters (or leave it blank), and then press Menu/Set.

5 Press Stop/Exit.

To access a One-Touch number that is shown in a black square on the control panel, hold down Shift as you press the One-Touch key.

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Dialling operations One-Touch Dialling/ Speed-Dialling 1 If it is not illuminated in

green, press (Fax).

2 Load your document.

3 Press the One-Touch key of the number you want to call.

OR

Press Search/Speed Dial, press #, and then press the two-digit Speed-Dial number.

4 Press Mono Start or Colour Start.

Using Search

1 If it is not illuminated in green, press (Fax).

2 Load your document.

3 Press Search/Speed Dial, and then enter the first letter of the name youre looking for.

4 Press or to search the memory.

5 Press Mono Start or Colour Start.

Making copies 1 Press (Copy) to

illuminate it in green.

2 Load your document. 3 Press Mono Start or

Colour Start.

To dial a One-Touch number that is shown in a black square on the control panel, hold down Shift as you press the One-Touch key.

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Table of Contents 1 Introduction .......................................................................... 1-1

Using this Guide ............................................................... 1-1 Finding information..................................................... 1-1 Symbols used in this Guide ........................................ 1-1

Control panel overview ..................................................... 1-2 Turning the machine to Power Save condition........... 1-6 Power Save Setting .................................................... 1-7

Load documents ............................................................... 1-8 Using the automatic document feeder (ADF) ............. 1-8

Recommended environment .................................. 1-8 About paper .................................................................... 1-10

Recommended Paper............................................... 1-10 Handling and using special paper ............................ 1-11

Paper type and size for each operation................ 1-12 Paper weight, thickness and capacity .................. 1-13 Paper capacity of the output paper tray ............... 1-13 Printable area ....................................................... 1-14

How to load paper, envelopes and post cards ......... 1-15 To load paper or other media ............................... 1-15 To load envelopes ................................................ 1-17 To load post cards................................................ 1-18

About fax machines ........................................................ 1-19 Custom features ....................................................... 1-19

Do you have BTs Call Minder on the phone line?................................................. 1-19

Why should there be problems?........................... 1-19 How can you avoid possible problems? ............... 1-19

Fax tones and handshake ........................................ 1-20 ECM (Error Correction Mode)................................... 1-21

2 Getting started ..................................................................... 2-1 Initial Setup....................................................................... 2-1

Setting the Date and Time.......................................... 2-1 Setting Tone or Pulse dialling mode

(Except for the Nordic Countries) ........................... 2-1 Setting the Station ID.................................................. 2-2 Setting the Phone Line Type ...................................... 2-3

PABX and TRANSFER .......................................... 2-3 General Setup .................................................................. 2-4

Setting the Mode Timer (MFC-3240C and MFC-3340CN only).................... 2-4

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Setting the Mode Timer (FAX-1835C, FAX-1840C and FAX-1940CN only)...2-5

Setting the Paper Type............................................... 2-6 Setting the Paper Size................................................ 2-6 Setting the Ring Volume............................................. 2-7 Setting the Beeper Volume......................................... 2-7 Setting the Speaker Volume.......................................2-8 Turning on Automatic Daylight Savings Time.............2-9 Setting the LCD Contrast............................................ 2-9

3 Setup Send ........................................................................... 3-1 How to enter Fax mode .................................................... 3-1 How to dial ........................................................................3-1

Manual dialling............................................................ 3-1 One-Touch dialling...................................................... 3-2 Speed-Dialling ............................................................ 3-2 Search ........................................................................3-3 Fax Redial................................................................... 3-3

How to Fax (B&W and Colour) ......................................... 3-4 Colour fax transmission ..............................................3-4 Faxing from the ADF...................................................3-4 Automatic transmission............................................... 3-4 Manual transmission...................................................3-5 Sending a fax at the end of a conversation ................ 3-5

Basic sending operations.................................................. 3-6 Sending faxes using multiple settings.........................3-6 Contrast ...................................................................... 3-6 Fax Resolution............................................................ 3-7 Dual Access (Not available for colour faxes) .............. 3-8 Real Time Transmission............................................. 3-9 Checking job status ..................................................3-10 Cancelling a fax in progress .....................................3-10 Cancelling a scheduled job.......................................3-10

Advanced sending operations ........................................3-11 Broadcasting (Not available for colour faxes) ...........3-11 Overseas Mode ........................................................3-12 Delayed Fax (Not available for colour faxes)............3-13 Delayed Batch Transmission

(Not available for colour faxes).............................3-14 Setup for Polled Transmit (Standard)

(Not available for colour faxes).............................3-15 Setup for Polled Transmit with Secure Code

(Not available for colour faxes).............................3-16

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TX Lock (FAX-1835C, FAX-1840C, MFC-3240C and MFC-3340CN only) ....................................... 3-17 Setting up the password....................................... 3-18 Changing the TX Lock password ......................... 3-18 Turning TX Lock on .............................................. 3-19 Turning TX Lock off .............................................. 3-19

Memory Security (FAX-1940CN only) ...................... 3-20 Setting up the password....................................... 3-20 Changing the Memory Security password............ 3-21 Turning Memory Security on ................................ 3-21 Turning Memory Security off ................................ 3-21

4 Setup Receive ...................................................................... 4-1 Basic receiving operations (FAX-1835C, FAX-1840C,

MFC-3240C and MFC-3340CN only) ............................ 4-1 Choosing the Receive Mode ...................................... 4-1

To select or change your Receive Mode................ 4-2 Setting the Ring Delay................................................ 4-2

Basic receiving operations (FAX-1940CN only) ............... 4-3 Choosing the Receive Mode ...................................... 4-3

To select or change your Receive Mode................ 4-4 Setting the Ring Delay................................................ 4-5 Setting Toll Saver (TAD mode)................................... 4-6 Setting the F/T Ring Time (Fax/Tel mode only).......... 4-7 Setting the Fax/Tel Announcement

(FAX-1940CN only) ................................................ 4-7 Fax Detect (FAX-1835C, MFC-3240C and

MFC-3340CN only) ................................................ 4-8 Fax Detect (FAX-1840C and FAX-1940CN only) ....... 4-9 Printing a reduced incoming fax

(Auto Reduction) .................................................. 4-10 Receiving a fax at the end of a conversation............ 4-10 Printing a fax from the memory ................................ 4-11 Reception into memory

(Not available for colour fax reception)................. 4-11 Polling....................................................................... 4-12

Secure Polling ...................................................... 4-12 Setup for Polling Receive (Standard) ................... 4-12 Setup for Polling Receive with Secure Code........ 4-13 Setup Delayed Polling Receive ............................ 4-13 Sequential Polling................................................. 4-14

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5 Quick-Dial numbers and dialling options .......................... 5-1 Storing numbers for easy dialling ..................................... 5-1

Storing One-Touch Dial numbers ............................... 5-1 Storing Speed-Dial numbers.......................................5-2 Changing One-Touch and Speed-Dial numbers......... 5-3 Setting up Groups for Broadcasting............................ 5-4

Dialling options .................................................................5-6 Access codes and credit card numbers...................... 5-6 Pause ......................................................................... 5-7 Tone or Pulse ............................................................. 5-7

Telephone (voice) operation (FAX-1840C and FAX-1940CN only)............................. 5-8

How to dial .................................................................. 5-8 Making a telephone call ..............................................5-8 Answering calls with the Speaker Phone

(FAX-1940CN only) ................................................ 5-9 Tel (Except for FAX-1940CN)..................................... 5-9 Mute (FAX-1840C and FAX-1940CN only)................. 5-9

6 Remote Fax Options (Not available for colour faxes) ......6-1 Setting up Fax Forwarding.......................................... 6-1 Setting Fax Storage.................................................... 6-2 Setting PC Fax Receive (MFC-3340CN only) ............ 6-2 Turning off Remote Fax Options................................. 6-3 Setting your Remote Access Code............................. 6-3

Remote Retrieval .............................................................. 6-4 Using your Remote Access Code............................... 6-4 Remote commands.....................................................6-5 Retrieving fax messages ............................................ 6-8 Changing your Fax Forwarding number ..................... 6-8

7 TAD (Telephone Answering Device) (FAX-1940CN only) ............................................................... 7-1

TAD mode......................................................................... 7-1 Setting up the TAD .....................................................7-1 Recording TAD Outgoing Message............................ 7-2

Listening to Outgoing Message (OGM) .................. 7-3 Erasing Outgoing Message (OGM) ........................ 7-3

Activating TAD mode.................................................. 7-3 Message indicator....................................................... 7-4 Playing voice messages ............................................. 7-4 Printing a fax message ............................................... 7-5 Erasing incoming messages.......................................7-5

To erase voice messages individually ....................7-5

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To erase messages all at once .............................. 7-6 Setting Maximum Time for incoming messages......... 7-6 Setting Toll Saver ....................................................... 7-6 ICM Recording Monitor............................................... 7-7 Recording a conversation........................................... 7-7 Record Fax/Tel Outgoing Announcement (F/T OGM)... 7-7

8 Printing reports .................................................................... 8-1 Fax settings and activity ................................................... 8-1

Customizing the Transmission Verification Report..... 8-1 Setting the Journal Period .......................................... 8-2 Printing reports ........................................................... 8-3

How to print a report ............................................... 8-3

9 Making copies ...................................................................... 9-1 Using the machine as a copier ......................................... 9-1

Enter Copy mode........................................................ 9-1 Making a single copy .................................................. 9-2 Making multiple copies ............................................... 9-2 Stop copying............................................................... 9-2

Using the temporary Copy keys(Temporary settings) ...... 9-3 Increasing copy speed or quality ............................ 9-4

Changing the temporary copy settings ....................... 9-5 Enlarging or reducing the image copied................. 9-6 Setting paper type .................................................. 9-7 Setting paper size................................................... 9-8 Adjusting brightness ............................................... 9-8 Adjusting contrast ................................................... 9-9 Sorting copies

(FAX-1940CN and MFC-3340CN only).............. 9-9 Making N in 1 copies (Page Layout) .................... 9-10

Changing the default copy settings ................................ 9-12 Increasing copy speed or quality .............................. 9-12 Adjusting brightness ................................................. 9-12 Adjusting contrast ..................................................... 9-13 Adjusting colour saturation ....................................... 9-13

Legal limitations.............................................................. 9-14

10 Walk-Up PhotoCapture Center (MFC-3340CN only) ..... 10-1 Introduction..................................................................... 10-1

PhotoCapture Center requirements ................... 10-2 Getting started ................................................................ 10-3 Printing the Index (Thumbnails)...................................... 10-5 Printing images............................................................... 10-6

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DPOF printing...........................................................10-8 Changing the default settings ...................................10-9

Increasing print speed or quality...........................10-9 Setting the paper & size .......................................10-9 Adjusting brightness ...........................................10-10 Adjusting contrast ...............................................10-10 Colour enhancement ..........................................10-10 Cropping .............................................................10-12 Borderless ..........................................................10-12

Understanding the Error Messages........................10-13 Using PhotoCapture Center from your PC.................10-14 Using PhotoCapture Center for scanning

documents .................................................................10-14

11 Important information ........................................................11-1 For your safety..........................................................11-1 IT power system (For Norway only)..........................11-1 LAN connection

(FAX-1940CN and MFC-3340CN only) ................11-1 International ENERGY STAR Compliance Statement ...11-1 Important safety instructions.....................................11-2 Trademarks...............................................................11-4

12 Troubleshooting and routine maintenance .....................12-1 Troubleshooting..............................................................12-1

Error messages ........................................................12-1 Document Jam..........................................................12-5

Document is jammed inside the front of the machine. .....................................................12-5

Printer jam or paper jam ...........................................12-6 Paper is jammed inside the paper tray .................12-6 Paper is jammed inside the machine....................12-7

If you are having difficulty with your machine ...........12-9 Compatibility ...........................................................12-14

How to improve print quality .........................................12-15 Cleaning the print head...........................................12-15 Checking the print quality .......................................12-16 Checking the printing alignment .............................12-18

Checking the ink volume...............................................12-19 Packing and shipping the machine.........................12-20

Routine maintenance....................................................12-23 Cleaning the Scanner .........................................12-23

Cleaning the machine Printer Platen ......................12-24 Replacing the ink cartridges ...................................12-25

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A Appendix A .......................................................................... A-1 Telephone services ..........................................................A-1

BT Call Sign (For U.K. Only) ......................................A-1 To enable the machine to work with BT Call Sign

(Only with your external phone) .........................A-1 Advanced receiving operations ........................................A-2

Operation from extension telephones.........................A-2 Fax/Tel mode..............................................................A-3 Fax/Tel mode in the Power Save condition ................A-3 Using a cordless external handset .............................A-4 Changing the remote codes .......................................A-4

Connecting an external device to your machine...............A-5 Connecting an external telephone..............................A-5 Connecting an external telephone answering

device (TAD) ..........................................................A-6 Sequence ...............................................................A-6 Connections ...........................................................A-7 Recording outgoing message (OGM) on

an external TAD .................................................A-8 Using extension telephones (For U.K. only)...........A-9

Multi-line connections (PBX) ....................................A-11 If you are installing the machine to work

with a PBX........................................................A-11 Custom features on your phone line.........................A-11

B Appendix B .......................................................................... B-1 On-screen programming...................................................B-1

Menu table..................................................................B-1 Memory storage..........................................................B-1

Navigation keys ................................................................B-2 Entering Text ............................................................B-13

Inserting spaces ...................................................B-13 Making corrections ...............................................B-13 Repeating letters ..................................................B-13 Special characters and symbols...........................B-14

G Glossary .............................................................................. G-1

S Specifications ......................................................................S-1 Product description...........................................................S-1 General.............................................................................S-1 Print media .......................................................................S-3 Copy .................................................................................S-3 PhotoCapture Center (MFC-3340CN only)...................S-4

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Fax................................................................................... S-5 Scanner (MFC-3240C and MFC-3340CN only)............... S-6 Printer .............................................................................. S-7 Interfaces ......................................................................... S-8 Computer requirements ................................................... S-8 Consumable items........................................................... S-9 Network (LAN) (FAX-1940CN and MFC-3340CN only) .. S-10 Optional External Wireless Print/Scan Server (NC-2200w)

(MFC-3240C and MFC-3340CN only) ........................ S-11

13 Index ....................................................................................... I-1

14 Remote Retrieval Access card (FAX-1940CN only) ......... R-1

15 Remote Retrieval Access card (FAX-1835C, FAX-1840C, MFC-3240C and MFC-3340CN only) .............................................................. R-3

INTRODUCTION 1 - 1

1 Using this Guide Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide.

Finding information

All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide.

Symbols used in this Guide

Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions. To make things clearer and to help you press the correct keys, we used special fonts and added some of the messages that will appear in the LCD.

Introduction

Bold Bold typeface identifies specific keys on the machine control panel.

Italics Italicized typeface emphasizes an important point or refers you to a related topic.

Courier New Courier New type face identifies the messages on the LCD of the machine.

Warnings inform you what to do to avoid possible personal injury.

Cautions specify procedures you must follow or avoid to prevent possible damage to the machine.

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Improper Setup alerts you to devices and operations that are not compatible with the machine.

1 - 2 INTRODUCTION

Control panel overview MFC-3240C

MFC-3340CN

12 1011

98621 53 4 7

1214 1011

98621 53 4 7

INTRODUCTION 1 - 3

FAX-1835C and FAX-1840C

FAX-1940CN

The panels of FAX-1835C and FAX-1840C look slightly different.

12 1011

98621 53 4 7

12 1011

98621 53 4 7

13

1 - 4 INTRODUCTION

1 One-Touch keys These keys give you instant access to previously stored Quick-Dial numbers.

Shift To access a One-Touch number in a black square on the control panel, hold down this key as you press the One-Touch key.

2 Ink Management (MFC-3240C and MFC-3340CN only) Lets you clean the print head, check the print quality, and check the available ink volume. Ink Management/Reports (FAX-1835C, FAX-1840C and FAX-1940CN only) Lets you clean the print head, check the print quality, and check the available ink volume. OR

Lets you access the Reports menu if pressed while holding down the Shift key.

3 Copy keys

Options You can quickly and easily select temporary settings for copying.

Quality Use this key for temporary copy settings.

4 Fax and telephone keys

Speaker Phone (FAX-1940CN only) Lets you speak to another party by using the machines microphone and monitor.

Mute/R (FAX-1940CN only) Lets you place calls on hold.

Also, use this key to gain access to an outside line and/or to recall the operator or transfer a call to another extension when it is connected to a PABX.

Tel/R (FAX-1835C, MFC-3240C and MFC-3340CN only) This key is used to have a telephone conversation having picked up the external handset in F/T pseudo-ringing etc. Also, use this key to gain access to an outside line and/or to recall the operator or transfer a call to another extension when it is connected to a PABX.

Tel/Mute/R (FAX-1840C only) Use to swap the line between handset and monitor speaker. OR Lets you place calls on hold. OR

Also, use this key pressing with Shift key to gain access to an outside line and/or to recall the operator or transfer a call to another extension when it is connected to a PABX.

Redial/Pause Redials the last number you called. It also inserts a pause in quick-dial numbers.

Fax Resolution Adjusts the resolution when you send a fax.

Microphone (FAX-1940CN only)

Picks up your voice when you speak to another party using Speaker Phone.

INTRODUCTION 1 - 5

5 Mode keys:

Fax

Lets you access Fax mode.

Scan (MFC-3240C and MFC-3340CN only)

Lets you access Scan mode.

Copy

Lets you access Copy mode.

6 Liquid Crystal Display (LCD) Displays messages on the screen to help you set up and use your machine.

7 Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.

The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone.

8 Navigation keys:

Menu/Set The same key is used for Menu and Set operations. Lets you access the Menu to program and store your settings in the machine.

You can press these keys to adjust the volume.

Search/Speed Dial Lets you look up numbers that are stored in the dialling memory. It also lets you dial stored numbers by pressing # and a two-digit number.

Press to scroll backward to a menu selection. or Press to scroll through the menus and options.

9 Power Save You can turn the machine to power save condition.

0 Colour Start

Lets you start sending faxes or make copies in full colour. Also for MFC-3240C and MFC-3340CN, lets you start a scanning operation (in colour or mono, depending on the scanning setting on your PC).

A Mono Start

Lets you start sending faxes or make copies in black and white. Also for MFC-3240C and MFC-3340CN, lets you start a scanning operation (in colour or mono, depending on the scanning setting on your PC).

B Stop/Exit

Stops an operation or exits from the menu.

C TAD keys (FAX-1940CN only)

Digital TAD

Lets you activate the TAD (Telephone Answering Device) and will blink if you have new messages.

Play/Record Lets you listen to voice messages stored in memory. Also, lets you record telephone calls.

Erase Lets you delete voice messages, all fax messages or all messages.

D PhotoCapture (MFC-3340CN only)

Lets you access the PhotoCapture Center mode.

1 - 6 INTRODUCTION

Turning the machine to Power Save condition

When the machine is idle, you can turn it to Power Save condition by pressing the Power Save key. In Power Save mode, the machine will receive telephone calls as normal. For further information on receiving faxes in the power save condition, please see the table on page 1-7. You can also receive faxes in F/T mode if your machine is fitted with a handset (See Power Save Setting on page 1-7.) The delayed faxes that have been set up will be sent. You can even retrieve faxes using Remote Retrieval if you are away from your machine. If you want to do other operations, you must turn the machine back on.

Turning the machine to Power Save condition Press and hold down the Power Save key until the LCD shows: The LCD light will go off.

Turning the machine to Power Save condition off Press and hold down the Power Save key until the LCD shows:

The LCD will show the date and time (Fax mode).

Even if you have turned the machine off, it will periodically clean the print head to preserve print quality.

If you unplug the AC power cord, no machine operations will be available.

You can turn the machine Off by customizing the Power Save key as shown next page. In this Off mode, no machine operation will be available. (See Power Save Setting on page 1-7.)

The external telephone is always available.

Shutting Down

Please Wait

INTRODUCTION 1 - 7

Power Save Setting

You can customise the machines Power Save key. The default mode is Fax Receive:On, so your machine can receive faxes or calls even when the machine is in Power Save mode. If you do not want your machine to receive faxes or calls, turn this setting to Fax Receive:Off. (See Turning the machine to Power Save condition on page 1-6.)

1 Press Menu/Set, 1, 6. 2 Press or to select Off (or On).

3 Press Menu/Set. 4 Press Stop/Exit.

*1 Should be set before you switch off the machine. *2 You can not receive a fax automatically even if you have set the receive mode to Fax/Tel. (FAX-1835C, MFC-3240C and MFC-3340CN only)

On/Off Setting Receive Mode Available Operations

Fax Receive:On

(default) Fax Only

External TAD

(Except FAX-1940CN)

Fax Receive (automatically), Fax Detect, Delayed Fax*1, Remote Fax Options*1, Remote Retrieval*1: (FAX-1840C and FAX-1940CN

only) You can receive telephone calls by lifting the handset.

TAD:Msg Mgr

(FAX-1940CN only)

Fax Receive (automatically), Recording of incoming messages, Fax Detect, Delayed Fax*1, Remote Fax Options*1, Remote Retrieval*1: You can receive telephone calls by

lifting the handset.

Manual

Fax/Tel*2 Delayed Fax*1, Fax Detect: (FAX-1840C and FAX-1940CN

only) You can receive telephone calls by lifting the handset.

Fax Receive:Off No machine operations will be available.

6.P.Save Setting

1 - 8 INTRODUCTION

Load documents You can send a fax, make copies, and scan from the ADF (automatic document feeder).

Using the automatic document feeder (ADF)

The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 80 g/m2 paper and always fan the pages before putting them in the ADF.

Recommended environment Temperature: 20 - 30 C

Humidity: 50% - 70% Paper: 80 g/m2 A4

Make sure documents written with ink are completely dry. Documents to be faxed must be from 8.9 to 21.6 cm wide and 12.7

to 35.6 cm long.

DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.

DO NOT use cardboard, newspaper or fabric.

INTRODUCTION 1 - 9

1 Fan the pages well and stagger them at an angle.

2 Open the document tray (1) and pull out the extension (2) and then open the document support (3).

3 Put the documents face down, top edge first in the ADF until you feel them touch the feed roller (4).

4 Adjust the paper guides to fit the width of your documents (5).

DO NOT pull on the document while it is feeding.

Documents are Face Down in the ADF.

Paper Guides

1 - 10 INTRODUCTION

About paper The print quality can be affected by the type of paper you use in the machine.

To get the best print quality for the settings youve chosen, always set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes. We recommend testing various paper types before purchasing large quantities. For best results, use the recommended paper.

Recommended Paper

To get the best print quality, we suggest using Brother paper. (See table below.)

If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.

We recommend using 3M Transparency Film when you print on transparencies.

Brother Paper

When you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to select the proper media in the Basic tab of the printer driver or in the Paper Type setting of the menu (Menu/Set, 1, 2).

When you print on Brother glossy paper, load the instruction sheet included with the glossy paper in the paper tray first, and then place the glossy paper on the instruction sheet.

When you use transparencies or glossy paper, remove each sheet immediately to prevent smudging or paper jams.

Avoid touching the printed surface of the paper immediately after printing; the surface may not be completely dry and may stain your fingers.

Paper Type Item

A4 Plain BP60PA

A4 Glossy BP60GLA

A4 Inkjet (Photo Matte) BP60MA

INTRODUCTION 1 - 11

Handling and using special paper

Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side. Load glossy paper with the shiny side facing down.

Avoid touching either side of transparencies, because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.

Do not use paper:

that are damaged, curled, wrinkled, or irregularly shaped

that are extremely shiny or highly textured

that were previously printed by a printer that cannot be arranged uniformly when stacked

that are made with a short grain

2 mm or longer

2 mm or longer

1 - 12 INTRODUCTION

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INTRODUCTION 1 - 13

Paper weight, thickness and capacity

* Up to 50 sheets for Legal size paper (80 g/m2).

* Up to 100 sheets of 80 g/m2.

Paper capacity of the output paper tray

Paper Type Weight Thickness No. of sheets

Cut Paper Plain Paper 64 to 120 g/m2

(17 to 32 lb) 0.08 to 0.15 mm (0.003" to 0.006")

100*

Inkjet Paper 64 to 200 g/m2

(17 to 53 lb) 0.08 to 0.25 mm (0.003" to 0.01")

20

Glossy Paper Up to 220 g/m2

(Up to 58 lb) Up to 0.25 mm (Up to 0.01")

20

Cards Photo Card Up to 240 g/m2

(Up to 64 lb) Up to 0.28 mm (Up to 0.01")

20

Index Card Up to 120 g/m2

(Up to 32 lb) Up to 0.15 mm (Up to 0.006")

30

Post Card Up to 200 g/m2

(Up to 53 lb) Up to 0.23 mm (Up to 0.01")

30

Envelopes 75 to 95 g/m2

(20 to 25 lb) Up to 0.52 mm (Up to 0.02")

10

Transparencies - - 10

Output Paper Tray

Up to 50 sheets of 80 g/m2 (A4)

Transparencies or glossy paper must be picked up from the output paper tray one page at a time to avoid smudging.

Legal paper cannot be stacked on the output paper tray.

1 - 14 INTRODUCTION

Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes.

1Top 2Bottom 3Left 4Right

Cut Sheet 3 mm (0 mm)*1

3 mm (0 mm)*1

3 mm (0 mm)*1

3 mm (0 mm)*1

Envelopes 12 mm 24 mm 3 mm 3 mm

*1 When you set the Borderless feature to On.

Printable area depends on the Printer driver settings.

The figures above are approximate and the printable area may vary depending on the type of cut sheet paper you are using.

1

3 4

2

1

3 4

2

EnvelopesCut Sheet Paper

unprintable area

INTRODUCTION 1 - 15

How to load paper, envelopes and post cards

To load paper or other media 1 Pull the paper tray completely out of the machine and remove

the output paper tray.

2 Press and slide the paper side guide to fit the paper width.

3 Pull out the paper support and unfold the paper support flap.

Use the paper support flap for Letter, Legal and A4.

Paper Side Guide

Paper Support

Paper Support Flap

1 - 16 INTRODUCTION

4 Fan the stack of paper well to avoid paper jams and mis-feeds.

5 Gently insert the paper into the paper tray print side down and the leading edge (top of the paper) in first. Check that the paper is flat in the tray and below the maximum paper mark.

6 Put the output paper tray back on and push the paper tray firmly back into the machine.

Make sure the paper side guides touch the sides of the paper.

Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.

Maximum Paper Mark

INTRODUCTION 1 - 17

To load envelopes Use envelopes that weigh from 75-95 g/m2.

Some envelopes require margin settings in the application. Make sure you do a test print first.

How to load envelopes 1 Before loading, press the corners and sides of the envelopes to

make them as flat as possible.

To prevent possible damage to the feeding mechanism, do not use the types of envelopes shown below.

DO NOT USE ENVELOPES:

that are of a baggy construction

that are embossed (have raised writing on them) that have clasps on them

that are not sharply creased

that are preprinted on the inside

Glue Rounded flap

Double flap Triangular flap

If the envelopes are double-feeding, put one envelope in the paper tray at a time.

1 - 18 INTRODUCTION

2 Insert the envelopes into the paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes.

If you have problems when printing on envelopes, try the following suggestions: 1 Open the envelope flap. 2 Make sure the open flap is either to the side of the envelope or

to the back edge of the envelope when printing. 3 Adjust the size and margin in your application.

To load post cards 1 Raise the paper stop and insert the post cards into the paper

tray. Slide the paper side guide to fit the width of the post cards.

INTRODUCTION 1 - 19

About fax machines Custom features

Do you have BTs Call Minder on the phone line? If you have Call Minder on the phone line where you will install your new machine, there is a strong possibility that Call Minder and the machine may conflict with each other while receiving incoming calls.

Why should there be problems? Since both the machine and Call Minder will pick up the call, after the number of rings you have set, each of them has the ability to keep the other from receiving calls.

For example, if Call Minder is set to answer after two rings and your machine is set to answer after four, Call Minder will stop your machine from receiving faxes.

If you set Call Minder and the Brother machine to answer after the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Call Minder nor the machine can pass the call back to the other after the call has been answered.

How can you avoid possible problems? A very good way to avoid problems like the one mentioned, is to get a second phone number on your present phone line.

Many people with Call Minder choose an alternative service, which is called BT Call Sign, and they are very satisfied with it. (See BT Call Sign (For U.K. Only) on page A-1.)

Another way to avoid possible problems is to replace Call Minder with an answering machine. Your Brother machine is designed to work with an answering machine or TAD (telephone answering device).

(See Connecting an external telephone answering device (TAD) on page A-6.)

1 - 20 INTRODUCTION

Fax tones and handshake

When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. Youll hear them after you dial and press Mono Start or Colour Start and they will continue for about 60 seconds after dialling. During that time, the sending machine must begin the handshake, or connection, with the receiving machine.

Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You will soon learn to listen for these quiet beeps each time you answer a phone on your fax line, so you will know if you are receiving a fax message.

The receiving fax responds with fax receiving tones, which are loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows Receiving.

If your machine is set to the Fax Only mode, it will answer every call automatically with fax receiving tones. If the other person hangs up, your machine will continue to send the chirps for about 40 seconds, and the LCD continues to show Receiving. To cancel receiving, press Stop/Exit. The fax handshake is the time in which the sending machines CNG tones and the receiving machines chirps overlap. This must be for at least 2 to 4 seconds, so both machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialled. So it is important for the receiving machine to answer the call in as few rings as possible.

When you have an external Telephone Answering Device (TAD) on your fax line, your TAD will decide the number of rings before the call is answered.

INTRODUCTION 1 - 21

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked by the machine.Your machine must have enough memory for this feature to work.

2 - 1 GETTING STARTED

2 Initial Setup Setting the Date and Time

When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time. No other settings will be affected.

1 Press Menu/Set, 0, 2.

2 Enter the last two digits of the year. Press Menu/Set.

3 Enter two digits for the month.

Press Menu/Set. (For example, enter 09 for September, or 10 for October.)

4 Enter two digits for the day.

Press Menu/Set. (For example, enter 06 for 6th.) 5 Enter the time in 24-Hour format.

Press Menu/Set. (For example, enter 15:25 for 3:25 P.M.)

6 Press Stop/Exit. The LCD now shows the date and time whenever the machine is in Fax mode.

Setting Tone or Pulse dialling mode (Except for the Nordic Countries)

1 Press Menu/Set, 0, 4.

2 Press or to select Pulse (or Tone).

Press Menu/Set. 3 Press Stop/Exit.

Getting started

2.Date/Time

4.Tone/Pulse

GETTING STARTED 2 - 2

Setting the Station ID

You should store your name or company name and fax number so they print on all fax pages you send.

It is important that you enter the fax number in the internationally standardised format, i.e. in accordance with the following strict sequence: The + (plus) character (by pressing key)

Your Country Code (e.g. 44 for the United Kingdom, 41 for Switzerland)

Your local area code minus any leading 0 (9 in Spain)

A space Your number on the local exchange, using spaces to aid

readability as appropriate.

As an example, if the machine is installed in the United Kingdom and the same line is to be used for both fax and voice calls, and your national telephone number is 0161 444 5555, then you must set the fax and telephone number parts of your station ID as: +44 161 444 5555.

1 Press Menu/Set, 0, 3.

2 Enter your fax number (up to 20 digits).

Press Menu/Set.

3 Use the dial pad to enter your name (up to 20 characters). (See Entering Text on page B-13.)

Press Menu/Set. 4 Press Stop/Exit.

You cannot enter a hyphen. To enter a space press once between numbers.

If the Station ID has already been programmed, the LCD will ask you to press 1 to make a change or 2 to exit without changing.

3.Station ID

2 - 3 GETTING STARTED

Setting the Phone Line Type

If you are connecting the machine to a line that features a PABX (PBX), ADSL or ISDN to send and receive faxes, it is also necessary to change the Phone Line Type accordingly by completing the following steps.

1 Press Menu/Set, 0, 5. 2 Press or to select PBX, ADSL,

ISDN (or Normal). Press Menu/Set.

3 Press Stop/Exit.

PABX and TRANSFER The machine is initially set to be connected with PSTN (Public Switched Telephone Network) lines. However, many offices use a central telephone system or Private Automatic Branch Exchange (PABX). Your machine can be connected to most types of PABX. The machines recall feature supports timed break recall only (TBR). TBR will work with most PABX systems allowing you to gain access to an outside line, or transfer calls to another extension. The feature works when the R key is pressed.

You can program a R keypress as part of a number stored in a One-Touch or Speed-Dial location. When programming the One-Touch or Speed-Dial number (Menu/Set 2-3-1 or 2-3-2) press R first (the screen displays "!"), then enter the telephone number. If you do this, you do not need to press R each time before you dial using a One-Touch or Speed-Dial location. (See Storing numbers for easy dialling on page 5-1.)

For FAX-1840CN, press R key while holding down the Shift key.

5.Phone Line Set

GETTING STARTED 2 - 4

General Setup Setting the Mode Timer (MFC-3240C and MFC-3340CN only)

The machine has four temporary mode keys on the control panel: PhotoCapture (MFC-3340CN only), Fax, Scan and Copy. You can change the number of seconds or minutes the machine takes after the last Scan, Copy or PhotoCapture operation before it returns to Fax mode. If you select Off, the machine stays in the mode you used last.

1 Press Menu/Set, 1, 1. 2 Press or to select

0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins or Off. Press Menu/Set.

3 Press Stop/Exit.

1.Mode Timer

2 - 5 GETTING STARTED

Setting the Mode Timer (FAX-1835C, FAX-1840C and FAX-1940CN only)

The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode. If you select Off, the machine stays in the mode you used last.

1 Press Menu/Set, 1, 1.

2 Press or to select 0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins or Off.

3 Press Menu/Set. 4 Press Stop/Exit.

1.Mode Timer

GETTING STARTED 2 - 6

Setting the Paper Type

To get the best print quality, set the machine for the type of paper you are using.

1 Press Menu/Set, 1, 2.

2 Press or to select Plain, Inkjet, Glossy or Transprncy.

Press Menu/Set. 3 Press Stop/Exit.

Setting the Paper Size

You can use five sizes of paper for printing copies: Letter, Legal, A4, A5, and 10 x 15 cm and three sizes for printing faxes: Letter, Legal and A4. When you change the type of paper you load in the machine, you will need to change the setting for Paper Size at the same time so your machine can fit an incoming fax on the page.

1 Press Menu/Set, 1, 3.

2 Press or to select Letter, Legal, A4, A5 or 10x15cm.

Press Menu/Set. 3 Press Stop/Exit.

The machine ejects paper with printed surfaces face up onto the paper tray in the front of the machine. When you use transparencies or glossy paper, remove each sheet immediately to prevent smudging or paper jams.

2.Paper Type

3.Paper Size

2 - 7 GETTING STARTED

Setting the Ring Volume

You can turn the ring Ring Volume:Off or you can select the ring volume level.

1 Press Menu/Set, 1, 4, 1.

2 Press or to select Low, Med, High or Off.

Press Menu/Set. 3 Press Stop/Exit.

OR

You can adjust the ring volume when your machine is idle (not being used). In Fax mode , press or to adjust the volume level. Every time you press these keys, the machine will ring so you can hear the active setting as the LCD shows it. The volume changes with each key press. The new setting will stay until you change it again.

Setting the Beeper Volume

You can change the beeper volume. The default (factory) setting is Beeper:Low. When the beeper is on, the machine will beep when you press a key, make a mistake or after you send or receive a fax.

1 Press Menu/Set, 1, 4, 2.

2 Press or to select your option. (Low, Med, High or Off) Press Menu/Set.

3 Press Stop/Exit.

1.Ring

2.Beeper

GETTING STARTED 2 - 8

Setting the Speaker Volume

You can select the speaker volume.

1 Press Menu/Set, 1, 4, 3.

2 Press or to select Low, Med, High or Off.

Press Menu/Set. 3 Press Stop/Exit.

(FAX-1940CN only) When (Fax) is illuminated you can also change the speaker volume in the following ways:

Press Speaker Phone, and then adjust the speaker volume by pressing or . The LCD shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.

OR You can adjust the speaker volume while you are listening to your OGM (Outgoing Message) and ICMs (Incoming Messages) by pressing or .

If you turn Incoming Recording Monitor to OFF (Menu/Set, 2, 7, 3) the Speaker for screening calls will be disabled and you wont hear callers leaving messages. The volume for other operations can still be controlled using or .

3.Speaker

2 - 9 GETTING STARTED

Turning on Automatic Daylight Savings Time

You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Autumn. Make sure you have set the correct day and time in the Date/Time setting.

1 Press Menu/Set, 1, 5. 2 Press or to select On (or Off).

Press Menu/Set. 3 Press Stop/Exit.

Setting the LCD Contrast

You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD from your position, try changing the contrast setting for improved viewing. 1 Press Menu/Set, 1, 7.

2 Press or to select Light or Dark.

Press Menu/Set. 3 Press Stop/Exit.

5.Auto Daylight

7.LCD Contrast

SETUP SEND 3 - 1

3 How to enter Fax mode

Before sending faxes, make sure (Fax) is illuminated in

green. If not, press (Fax) to enter Fax mode. The default setting is Fax.

How to dial You can dial in any of the following ways.

Manual dialling

Press all of the digits of the phone or fax number.

Setup Send

3 - 2 SETUP SEND

One-Touch dialling

Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers on page 5-1.)

To dial One-Touch numbers in the black square, hold down Shift as you press the One-Touch Key.

Speed-Dialling

Press Search/Speed Dial, #, and then the two digit Speed-Dial number. (See Storing Speed-Dial numbers on page 5-2.)

If the LCD shows Not Registered when you enter the Speed-Dial number, a number has not been stored for it.

(FAX-1840C/MFC-3240C)

(MFC-3340CN)

(FAX-1940CN)

two-digit number

SETUP SEND 3 - 3

Search

You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the navigation keys to search. (See Storing One-Touch Dial numbers on page 5-1 and Storing Speed-Dial numbers on page 5-2.)

* To search alphabetically, you can use the dial pad to enter the first letter of the name you are looking for.

Fax Redial

If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Mono Start or Colour Start to try again. If you want to make a second call to the last number dialled, you can save time by pressing Redial/Pause and Mono Start or Colour Start. Redial/Pause only works if you dialled from the control panel. If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minute intervals.

To search alphabetically*

To search numerically

or

3 - 4 SETUP SEND

How to Fax (B&W and Colour) Colour fax transmission

Your machine can send a colour fax to machines that support this feature.

However, colour faxes cannot be stored in the memory. When you send a colour fax, the machine will send it in real time (even if Real Time TX is set to Off).

Faxing from the ADF

Put the document face down in the ADF. To cancel, press Stop/Exit.

1 If it is not illuminated in green, press (Fax).

2 Load your document. 3 Dial the fax number.

4 Press Mono Start or Colour Start. The machine starts scanning the document.

Automatic transmission

This is the easiest way to send a fax.

1 If it is not illuminated in green, press (Fax).

2 Load your document. 3 Dial the fax number you want to call. (See How to dial on page

3-1.)

4 Press Mono Start or Colour Start.

If the memory is full and you are faxing a single page, it will be sent in real time.

SETUP SEND 3 - 5

Manual transmission

Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax.

1 If it is not illuminated in green, press (Fax).

2 Load your document.

3 Pick up the handset of the machine (FAX-1840C and FAX-1940CN)/external phone (FAX-1835C, MFC-3240C and MFC-3340CN) and listen for a dial tone.

OR Press Speaker Phone (FAX-1940CN only) and listen for a dial tone.

4 Dial the fax number you want to call.

5 When you hear the fax tone, press Mono Start or Colour Start.

6 If you picked up the handset replace it.

Sending a fax at the end of a conversation

At the end of a conversation you can send a fax to the other party before you both hang up.

1 Ask the other party to wait for fax tones (beeps) and then to press Start or Send key before hanging up.

2 If it is not illuminated in green, press (Fax). 3 Load your document.

4 Press Mono Start or Colour Start.

3 - 6 SETUP SEND

Basic sending operations Sending faxes using multiple settings

When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission.

1 If it is not illuminated in green, press (Fax).

After each setting is accepted, the LCD will ask if you want to enter more settings:

2 Press 1 to select more settings. The LCD will return to the Setup Send menu.

OR Press 2 if you have finished choosing settings and go to the next step.

Contrast

If your document is very light or very dark, you may want to change the contrast.

Use Light to send a light document.

Use Dark to send a dark document.

1 If it is not illuminated in green, press (Fax).

2 Load your document. 3 Press Menu/Set, 2, 2, 1.

4 Press or to select Auto, Light or Dark.

Press Menu/Set.

Next

1.Yes 2.No

1.Contrast

SETUP SEND 3 - 7

Fax Resolution

You can use the Fax Resolution key to change the setting temporarily (for this fax only). In Fax mode , press Fax Resolution and or to select the setting you want, and then press Menu/Set. OR

You can change the default setting:

1 If it is not illuminated in green, press (Fax).

2 Load your document. 3 Press Menu/Set, 2, 2, 2.

4 Press or to select the resolution you want.

Press Menu/Set.

Standard Suitable for most typed documents.

Fine Good for small print and transmits a little slower than Standard resolution.

S.Fine Good for small print or artwork and transmits slower than Fine resolution.

Photo Use when the document has varying shades of gray or is a photograph. This has the slowest transmission time.

2.Fax Resolution

3 - 8 SETUP SEND

Dual Access (Not available for colour faxes)

You can dial a number, and begin scanning the fax into memory even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory.

Your machine normally uses Dual Access. However, to send a colour fax, the machine will send the document in real time (even if Real Time TX is Off). The number of pages you can scan into the memory will vary depending on the data that is printed on them.

If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel scanning. If you get an Out of Memory message while scanning a subsequent page, you can press Mono Start to send the pages scanned so far, or press Stop/Exit to cancel the operation.

SETUP SEND 3 - 9

Real Time Transmission

When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialling and sending.

If the memory becomes full, the machine will send the document in real time (even if Real Time TX is set to Off).

Sometimes, you may want to send an important document immediately, without waiting for memory transmission. You can set Real Time TX to On for all documents or for the next fax only.

1 If it is not illuminated in green, press (Fax).

2 Load your document.

3 Press Menu/Set, 2, 2, 5. 4 To change the default setting, press

or to select On (or Off). Press Menu/Set. OR

For the next fax transmission only, press or to select Next Fax Only. Press Menu/Set and go to Step 5.

5 For the next fax only, press or to select On (or Off).

Press Menu/Set.

In Real Time Transmission, the redial feature does not work.

If you are sending a colour Fax, the machine will send it in real time (even if Real Time TX is set to Off).

5.Real Time TX

3 - 10 SETUP SEND

Checking job status

Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting.)

1 Press Menu/Set, 2, 6.

2 If you have more than one job waiting, press or to scroll through the list.

3 Press Stop/Exit.

Cancelling a fax in progress

If you want to cancel a fax, while the machine is scanning, dialling or sending it, press Stop/Exit.

Cancelling a scheduled job

You can cancel a fax job that is stored and waiting in the memory.

1 Press Menu/Set, 2, 6. Any jobs that are waiting will appear on the LCD.

2 If you have more than one job waiting, press or to select the job you want to cancel.

Press Menu/Set. OR If you only have one job waiting, go to Step 3.

3 Press 1 to cancel.

To cancel another job go to Step 2. OR

Press 2 to exit without cancelling.

4 Press Stop/Exit.

6.Remaining Jobs

6.Remaining Jobs

SETUP SEND 3 - 11

Advanced sending operations Broadcasting (Not available for colour faxes)

Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialled numbers in the same broadcast.

Press Menu/Set between each of the numbers. Use Search/Speed Dial to help you choose the numbers easily. (To set up Group dial numbers, see Setting up Groups for Broadcasting on page 5-4.)

After the broadcast is finished, a Broadcast Report will be printed to let you know the results.

1 If it is not illuminated in green, press (Fax).

2 Load your document.

3 Enter a number using One-Touch, Speed-Dial, a Group number, Search or manual dialling using the dial pad.

(Example: Group number) 4 When the LCD displays the fax number or name of the other

party, press Menu/Set. You will be asked to enter the next number.

5 Enter the next number. (Example: Speed-Dial number)

6 When the LCD displays the fax number or name of the other party, press Menu/Set.

7 After you have entered all the fax numbers, go to step 8 to start the broadcast.

8 Press Mono Start.

3 - 12 SETUP SEND

Overseas Mode

If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas Mode. After you send a fax using this feature, the feature will turn itself off.

1 If it is not illuminated in green, press (Fax).

2 Load your document. 3 Press Menu/Set, 2, 2, 7.

4 Press or to select On (or Off).

Press Menu/Set.

If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can broadcast faxes to as many as 100 (FAX-1835C, FAX-1840C and MFC-3240C), 154 (FAX-1940CN) or 158 (MFC-3340CN) different numbers.

The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting. If you broadcast to the maximum numbers available, you will not be able to use Dual Access and Delayed fax.

Enter the long dialling sequence numbers as you would normally, but remember that each One-Touch and Speed-Dial number counts as one number, so the number of locations you can store becomes limited.

If the memory is full, press Stop/Exit to stop the job or if more than one page has been scanned, press Mono Start to send the portion that is in the memory.

7.Overseas Mode

SETUP SEND 3 - 13

Delayed Fax (Not available for colour faxes)

During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4.

1 If it is not illuminated in green, press (Fax). 2 Load your document.

3 Press Menu/Set, 2, 2, 3.

4 Press Menu/Set to accept the displayed time. OR

Enter the time you want the fax to be sent (in 24-hour format).

Press Menu/Set. (For example, enter 19:45 for 7:45 PM.)

5 Press 1 to leave the documents waiting in the ADF.

OR

Press 2 to scan the documents into the memory.

The number of pages you can scan into the memory depends on the amount of data that is printed on each page.

3.Delayed Fax

1.Doc 2.Memory

3 - 14 SETUP SEND

Delayed Batch Transmission (Not available for colour faxes)

Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.

1 If it is not illuminated in green, press (Fax).

2 Press Menu/Set, 2, 2, 4.

3 Press or to select On (or Off). Press Menu/Set.

4 Press Stop/Exit.

4.Batch TX

SETUP SEND 3 - 15

Setup for Polled Transmit (Standard) (Not available for colour faxes)

Polled Transmit is when you set up the machine to wait with a document so another fax machine can retrieve it.

1 If it is not illuminated in green, press (Fax). 2 Load your document.

3 Press Menu/Set, 2, 2, 6.

4 Press or to select Standard. Press Menu/Set.

5 Press 1 to leave documents in the ADF. The document will remain in the ADF until the machine is polled. If you need to use your machine before the polled transmit occurs, you must first cancel this job. OR

Press 2 to scan the document into memory. The document will be stored and can be retrieved from any other fax machine until you delete the fax in memory by using the Cancelling a Job menu setting.

6.Polled TX

1.Doc 2.Memory

3 - 16 SETUP SEND

Setup for Polled Transmit with Secure Code (Not available for colour faxes)

When you choose Polling:Secure, anyone who polls the machine must enter the polling secure code.

1 If it is not illuminated in green, press (Fax). 2 Load your document.

3 Press Menu/Set, 2, 2, 6.

4 Press or to select Secure. Press Menu/Set.

5 Enter a four-digit number.

Press Menu/Set. 6 Press 1 to leave documents in the

ADF. The document will remain in the ADF until the machine is polled. If you need to use your machine before the polled transmission occurs, you must first cancel this job.

OR Press 2 to scan the document into memory. The document will be stored and can be retrieved from any other fax machine until you delete the fax in memory by using the Cancelling a Job menu setting. (See Cancelling a scheduled job on page 3-10.)

You can use Secure Polling only with another Brother fax machine.

6.Polled TX

1.Doc 2.Memory

SETUP SEND 3 - 17

TX Lock (FAX-1835C, FAX-1840C, MFC-3240C and MFC-3340CN only)

TX Lock lets you prevent unauthorized access to the machine.

While TX Lock is On the following operations are available:

Receiving faxes Fax Forwarding (If Fax Forwarding was already On)

Remote Retrieval (If Fax Storage was already On)

PC Fax Receive (MFC-3340CN only) While TX Lock is On the following operations are NOT available:

Sending faxes

Copy PC printing (MFC-3240C and MFC-3340CN only)

PC scanning (MFC-3240C and MFC-3340CN only)

PhotoCapture (MFC-3340CN only)

You will not be able to continue to schedule Delayed Faxes or Polling jobs. However, any pre-scheduled Delayed Faxes will be sent when you turn TX Lock On, so they won't be lost.

If you have selected Fax Forwarding or Fax Storage (Menu/Set, 2, 5) before you turn TX Lock On, then Fax Forwarding and Remote Retrieval will continue to work.

To print the faxes in memory, turn TX Lock Off.

3 - 18 SETUP SEND

Setting up the password

1 Press Menu/Set, 2, 0, 1. 2 Enter a 4-digit number for the

password. Press Menu/Set.

3 If the LCD shows Verify:, re-enter the password.

Press Menu/Set. 4 Press Stop/Exit.

Changing the TX Lock password

1 Press Menu/Set, 2, 0, 1. 2 Press or to select

Set Password. Press Menu/Set.

3 Enter a 4-digit number for the current password.

Press Menu/Set. 4 Enter a 4-digit number for a new password.

Press Menu/Set. 5 If the LCD shows Verify:, re-enter the password.

Press Menu/Set. 6 Press Stop/Exit.

If you forget the TX Lock password, please contact your Brother dealer or Brother for assistance.

1.TX Lock

1.TX Lock

SETUP SEND 3 - 19

Turning TX Lock on

1 Press Menu/Set, 2, 0, 1. 2 Press or to select

Set TX Lock. Press Menu/Set.

3 Enter the registered 4-digit password.

Press Menu/Set. The machine goes offline and the LCD shows TX Lock Mode.

4 Press Stop/Exit.

Turning TX Lock off

1 Press Menu/Set. 2 Enter the registered 4-digit password.

Press Menu/Set. TX lock is automatically turned off.

3 Press Stop/Exit.

If you enter the wrong Password, the LCD shows Wrong Password and stays offline. The machine will stay in TX Lock Mode until the registered password is entered.

1.TX Lock

3 - 20 SETUP SEND

Memory Security (FAX-1940CN only)

Memory Security lets you prevent unauthorized access to the machine. While Memory Security is On the following operations are available:

Receiving faxes into memory (limited by memory capacity)

Fax Forwarding (If Fax Forwarding was already On) Remote Retrieval (If Fax Storage was already On)

While Memory Security is On the following operations are NOT available:

Sending faxes

Printing received faxes Copy

Setting up the password

1 Press Menu/Set, 2, 0, 1.

2 Enter a 4-digit number for the password.

Press Menu/Set. 3 If the LCD shows Verify:, re-enter the password.

Press Menu/Set. 4 Press Stop/Exit.

You will not be able to continue to schedule Delayed Faxes or Polling jobs. However, any pre-scheduled Delayed Faxes will be sent when you turn Memory Security On, so they won't be lost. If you have selected Fax Forwarding or Fax Storage (Menu/Set, 2, 5) before you turn Memory Security On, then Fax Forwarding and Remote Retrieval will continue to work.

To print the faxes in memory, turn Memory Security Off.

If you forget the password, please contact your Brother dealer or Brother for assistance.

1.Mem Security

SETUP SEND 3 - 21

Changing the Memory Security password

1 Press Menu/Set, 2, 0, 1. 2 Press or to select

Set Password. Press Menu/Set.

3 Enter a 4-digit number for the current password.

Press Menu/Set. 4 Enter a 4-digit number for a new password.

Press Menu/Set. 5 If the LCD shows Verify:, re-enter the password.

Press Menu/Set. 6 Press Stop/Exit.

Turning Memory Security on

1 Press Menu/Set, 2, 0, 1.

2 Press or to select Set Security.

Press Menu/Set. 3 Enter the registered 4-digit password.

Press Menu/Set. The machine goes offline and the LCD shows Secure Mode.

Turning Memory Security off

1 Press Menu/Set. 2 Enter the registered 4-digit password.

Press Menu/Set. Memory Security is automatically turned off.

3 Press Stop/Exit.

If you enter the wrong Password, the LCD shows Wrong Password and stays offline. The machine will stay in Secure Mode until the registered password is entered.

1.Mem Security

1.Mem Security

4 - 1 SETUP RECEIVE

4 Basic receiving operations (FAX-1835C, FAX-1840C, MFC-3240C and MFC-3340CN only) Choosing the Receive Mode

There are four different Receive Modes for your machine. You can choose the mode that best suits your needs.

Setup Receive

LCD How it works When to use it

Fax Only (automatic receive)

The machine automatically answers every call as a fax.

For dedicated fax lines.

Fax/Tel (fax and telephone)

(with an external or extension telephone for models without a handset)

The machine controls the line and automatically answers every call. If the call is a fax it will receive the fax. If the call is not a fax it will ring (pseudo/double ring) for you to pick up the call.

Use this mode if you expect to receive lots of fax messages and few telephone calls. You cannot have an answering machine on the same line, even if it is on a separate wall socket/phone socket on the same line. You cannot use the telephone companys Voice Mail in this mode.

External TAD (with an external answering machine only)

The external answering machine (TAD) automatically answers every call. Voice messages are stored on the external TAD. Fax messages are printed.

Use this mode if you have connected an answering machine to your machine. The External TAD setting works only with an external answering machine. Ring Delay does not work in this setting.

Manual (manual receive) (with an external or extension telephone for models without a handset or with BT Call Sign)

You control the phone line and must answer every call yourself.

Use this mode if you do not receive many fax messages, BT Call Sign, or if you are using a computer on the same line. If you answer and hear fax tones, wait until the machine takes over the call, then hang up. (See Fax Detect (FAX-1835C, MFC-3240C and MFC-3340CN only) on page 4-8.)

SETUP RECEIVE 4 - 2

To select or change your Receive Mode

1 Press Menu/Set, 0, 1. 2 Press or to select Fax Only,

Fax/Tel, External TAD or Manual. Press Menu/Set.

3 Press Stop/Exit.

Setting the Ring Delay

The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have extension phones on the same line as the machine or subscribe to the telephone companys BT Call Sign service, keep the Ring Delay setting of 4.

(See Operation from extension telephones on page A-2 and Fax Detect (FAX-1835C, MFC-3240C and MFC-3340CN only) on page 4-8 or Fax Detect (FAX-1840C and FAX-1940CN only) on page 4-9.)

1 If it is not illuminated in green, press (Fax).

2 Press Menu/Set, 2, 1, 1.

3 Press or to select how many times the line rings before the machine answers (00, 01, 02, 03 or 04) (00 - 04 UK only) (00 - 05 Nordic countries only).

Press Menu/Set. (If you select 00, the line wont ring at all.)

4 Press Stop/Exit.

1.Receive Mode

Current Receive Mode

Fax: Fax Only

F/T: Fax/Tel TAD: External TAD

Mnl: Manual

1.Ring Delay

4 - 3 SETUP RECEIVE

Basic receiving operations (FAX-1940CN only) Choosing the Receive Mode

There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. (See TAD mode on page 7-1 to set up the TAD:Msg Mgr mode.)

LCD How it works When to use it

Fax Only (automatic receive)

The machine automatically answers every call as a fax.

For dedicated fax lines.

Fax/Tel (fax and telephone)

The machine controls the line and automatically answers every call. If the call is a fax it will receive the fax. If the call is not a fax it will ring (pseudo/double ring) for you to pick up the call.

Use this mode if you expect to receive lots of fax messages and few telephone calls. You cannot have an answering machine on the same line, even if it is on a separate socket/phone socket on the same line. You cannot use the telephone companys Voice Mail in this mode.

Manual (manual receive)

(with BT Call Sign)

You control the phone line and must answer every call yourself.

Use this mode if you do not receive many fax messages, have an external TAD connected to the machine, use BT Call Sign, or if you are using a computer modem on the same phone line. If you answer and hear fax tones, wait until the machine takes over the call, then hang up. (See Fax Detect (FAX-1835C, MFC-3240C and MFC-3340CN only) on page 4-8.) OR Make sure Fax Detect is set to On. (See Fax Detect (FAX-1840C and FAX-1940CN only) on page 4-9.)

TAD:Msg Mgr The built-in digital TAD answers voice calls and automatically receives faxes.

Use this mode to record voice messages in the machines memory. (For details, see TAD mode on page 7-1.)

ON

SETUP RECEIVE 4 - 4

To select or change your Receive Mode

1 If it is not illuminated in green, press (Fax). 2 Press Menu/Set, 0, 1.

3 Press or to select Fax Only, Fax/Tel, or Manual.

Press Menu/Set. 4 Press Stop/Exit.

1.Receive Mode

Current Receive Mode

Fax: Fax Only F/T: Fax/Tel

Mnl: Manual

TAD: Msg Mgr

If the TAD Mode is On, it overrides your Receive Mode setting. The screen shows TAD:Msg Mgr

Press and hold until it lights.

OFF

If the TAD Mode is Off, the Receive Mode returns to your own setting. (See TAD (Telephone Answering Device) (FAX-1940CN only) on page 7-1.)

4 - 5 SETUP RECEIVE

Setting the Ring Delay

The Ring Delay sets the number of times the machine rings before it answers in Fax Only, Fax/Tel and TAD:Msg Mgr modes. If you have extension phones on the same line as the machine or subscribe to the telephone companys BT Call Sign service, keep the Ring Delay setting of 4. (See Fax Detect (FAX-1840C and FAX-1940CN only) on page 4-9 and Operation from extension telephones on page A-2.)

1 If it is not illuminated in green, press (Fax). 2 Press Menu/Set, 2, 1, 1.

3 Press or to select Ring Delay.

Press Menu/Set. 4 Press or to select how many times the line rings before the

machine answers (00-04 UK only) (00-05 Nordic countries only). Press Menu/Set. (If you select 00, the line wont ring at all.)

5 Press Stop/Exit.

Toll Saver must be Off to use the Ring Delay setting. (See Setting Toll Saver (TAD mode) on page 4-6.)

Ring Delay

SETUP RECEIVE 4 - 6

Setting Toll Saver (TAD mode)

When you set the toll saver feature, the machine answers after four rings if you do not have voice or fax messages and after two rings if you do have voice or fax messages. This way, when you call the machine for remote retrieval and let it ring three times, you know you have no messages and can hang up to avoid a toll charge.

1 If it is not illuminated in green, press (Fax). 2 Press Menu/Set, 2, 1, 1.

3 Press or to select Toll Saver.

Press Menu/Set. 4 Press or to select On (or Off).

Press Menu/Set. 5 Press Stop/Exit.

When Toll Saver is On, it overrides your Ring Delay setting. (See Setting the Ring Delay on page 4-5.)

The Toll Saver feature is available only when the TAD is set to On.

If you are using BT Call Sign, do NOT use the Toll Saver feature.

Toll Saver

4 - 7 SETUP RECEIVE

Setting the F/T Ring Time (Fax/Tel mode only)

If you set the Receive Mode to Fax/Tel, youll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If its a fax call, the machine prints the fax.)

This pseudo/double-ring happens after the initial ringing from the phone company. Only the machine rings and no other phones on the same line will ring with the special pseudo/double-ring. However, you can still answer the call on any telephone. (See Fax/Tel mode on page A-3.)

1 If it is not illuminated in green, press (Fax).

2 Press Menu/Set, 2, 1, 2. 3 Press or to select how long the

machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds). Press Menu/Set.

4 Press Stop/Exit.

Setting the Fax/Tel Announcement (FAX-1940CN only)

For the Fax/Tel receive mode, you can set up the machine to play an outgoing announcement for callers when no one is there to answer calls. (See Record Fax/Tel Outgoing Announcement (F/T OGM) on page 7-7.)

Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time.

2.F/T Ring Time

SETUP RECEIVE 4 - 8

Fax Detect (FAX-1835C, MFC-3240C and MFC-3340CN only)

When you use this feature, you dont have to press Mono Start, Colour Start, or the Fax Receive Code 51 when you answer a fax call. Selecting Fax Detect:On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone. When you see Receiving on the LCD or when you hear chirps through the handset of an extension phone connected to another wall socket/phone socket, just replace the handset and your machine will do the rest.

1 If it is not illuminated in green, press (Fax).

2 Press Menu/Set, 2, 1, 3. 3 Use or to select On (or Off).

Press Menu/Set. 4 Press Stop/Exit.

If this feature is set to On, but your machine does not connect a fax call when you lift an extension or external phone handset, press the Fax Receive Code 51.

If you send faxes from a computer on the same phone line and the machine intercepts them, set Fax Detect to Off.

Selecting Off means youll have to activate the machine yourself by pressing Mono Start or Colour Start on the machine OR Press 51 on the external or extension phone if you are not at your machine. (See Operation from extension telephones on page A-2.)

3.Fax Detect

4 - 9 SETUP RECEIVE

Fax Detect (FAX-1840C and FAX-1940CN only)

When you use this feature, you dont have to press Mono Start or Colour Start, or the Fax Receive Code 51 when you answer a fax call. Selecting Fax Detect:On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone. When you see Receiving on the LCD or when you hear (chirps) through the handset of an extension phone connected to another phone socket, just replace the handset and your machine will do the rest. Selecting Semi lets the machine receive the call only if youve answered it at the machine.

1 If it is not illuminated in green, press (Fax). 2 Press Menu/Set, 2, 1, 3.

3 Use or to select On, Semi or Off.

Press Menu/Set. 4 Press Stop/Exit.

If this feature is set to On, but your machine does not connect a fax call when you lift an extension or external phone handset, press the Fax Receive Code 51.

If you send faxes from a computer on the same phone line and the machine intercepts them, set Fax Detect to Off.

Selecting Off means youll have to activate the machine yourself by pressing Mono Start or Colour Start on the machine OR Press 51 on the external or extension phone if you are not at your machine. (See Operation from extension telephones on page A-2.)

3.Fax Detect

SETUP RECEIVE 4 - 10

Printing a reduced incoming fax (Auto Reduction)

If you choose Reduction:On, the machine automatically reduces an incoming fax to fit on one page of A4, Letter or Legal size paper. The machine calculates the reduction ratio by using the page size of the document and your Paper Size setting (Menu/Set, 1, 3).

1 If it is not illuminated in green, press (Fax).

2 Press Menu/Set, 2, 1, 5. 3 Use or to select On (or Off).

Press Menu/Set. 4 Press Stop/Exit.

Receiving a fax at the end of a conversation

At the end of a conversation you can ask the other party to fax you information before you both hang up.

1 Ask the other party to place the document in their machine and to press Start or Send key.

2 When you hear the other machines CNG tones (beeps), press Mono Start or Colour Start.

3 If you picked up the handset, replace it.

Turn on this setting if you receive faxes that are split on two pages. However, if the document is too long, the machine may print it on two pages.

If left and right margins are cut off, turn on this setting.

5.Auto Reduction

4 - 11 SETUP RECEIVE

Printing a fax from the memory

If you have selected Fax Forwarding or Fax Storage (Menu/Set, 2, 5, 1), you can still print a fax from the memory when you are at your machine. (See Setting Fax Storage on page 6-2.)

1 Press Menu/Set, 2, 5, 3. 2 Press Mono Start.

Reception into memory (Not available for colour fax reception)

As soon as the paper tray becomes empty during fax reception, the screen will display No Paper Fed; please put some paper in the paper tray. (See How to load paper, envelopes and post cards on page 1-15.) If the Memory Receive is On at this time... The current fax reception will continue, with the remaining page(s) being stored in memory, subject to available memory. Subsequent incoming faxes will also be stored into memory until the memory is full, following this no further incoming fax calls will be automatically answered. To print all data put fresh paper in the paper tray and press Mono Start or Colour Start. If the Memory Receive is Off at this time... The current fax reception will continue, with the remaining page(s) being stored in memory, subject to available memory. Subsequent incoming fax calls will not be automatically answered until fresh paper is put in the paper tray. To print the last fax received, put paper in the paper tray and press Mono Start or Colour Start.

1 If it is not illuminated in green, press (Fax).

2 Press Menu/Set, 2, 1, 6. 3 Use or to select On (or Off).

Press Menu/Set. 4 Press Stop/Exit.

3.Print Document

6.Memory Receive

SETUP RECEIVE 4 - 12

Polling

Polling is the process of retrieving faxes from another fax machine. You can use your machine to 'poll' other machines, or you can have someone poll your machine.

Everyone who is involved in Polling needs to set up their fax machines for Polling. When someone polls your machine to receive a fax, they pay for the call. If you poll someone's fax machine to receive a fax, you pay for the call.

Secure Polling Secure Polling is a way to keep your documents and others from falling into the wrong hands while the machine is set up for polling. You can use Secure Polling only with another Brother fax machine. Anyone who polls to receive a fax must enter the polling secure code.

Setup for Polling Receive (Standard) Polling Receive is when you call another fax machine to receive a fax from it.

1 If it is not illuminated in green, press (Fax). 2 Press Menu/Set, 2, 1, 7.

3 Press or to select Standard.

Press Menu/Set. 4 Enter the fax number you are polling.

Press Mono Start or Colour Start.

Some fax machines do not respond to the Polling feature.

7.Polling RX

4 - 13 SETUP RECEIVE

Setup for Polling Receive with Secure Code You need to make sure you are using the same secure code as the other party.

1 If it is not illuminated in green, press (Fax). 2 Press Menu/Set, 2, 1, 7.

3 Press or to select Polling:Secure.

Press Menu/Set. 4 Enter a four-digit secure code.

This is the same as the security code of the fax machine you are polling.

Press Menu/Set. 5 Enter the fax number you are polling. 6 Press Mono Start or Colour Start.

Setup Delayed Polling Receive You can set the machine to begin Polling Receive at a later time.

1 If it is not illuminated in green, press (Fax).

2 Press Menu/Set, 2, 1, 7.

3 Press or to select Polling:Timer.

Press Menu/Set. 4 Enter the time (in 24-hour format) you want to begin polling.

For example, enter 21:45 for 9:45 PM.

Press Menu/Set. 5 Enter the fax number you are polling.

Press Mono Start or Colour Start. The machine makes the polling call at the time you entered.

You can set up only one Delayed Polling.

7.Polling RX

7.Polling RX

SETUP RECEIVE 4 - 14

Sequential Polling The machine can request documents from several fax units in a single operation. You just specify several destinations in Step 5. Afterwards, a Sequential Polling Report will be printed.

1 If it is not illuminated in green, press (Fax). 2 Press Menu/Set, 2, 1, 7.

3 Press or to choose Standard, Secure or Timer.

Press Menu/Set when the screen displays the setting you want.

4 If you selected Standard, go to Step 5. If you selected Secure, enter a four-digit number and press

Menu/Set, and then go to Step 5. If you selected Timer, enter the time (in 24-hour format) you

want to begin polling and press Menu/Set, and then go to Step 5.

5 Specify the destination fax machines, which you wish to poll by using One-Touch, Speed-Dial, Search, a Group (see Setting up Groups for Broadcasting on page 5-4 and Setting up Groups for Broadcasting on page 5-4) or the dial pad. You must press Menu/Set between each location.

6 Press Mono Start or Colour Start. The machine polls each number or group in turn for a document.

Press Stop/Exit while the machine is dialling to cancel the polling process.

To cancel all sequential polling receive jobs, press Menu/Set, 2, 6. (See Cancelling a scheduled job on page 3-10.)

7.Polling RX

5 - 1 QUICK-DIAL NUMBERS AND DIALLING OPTIONS

5

Storing numbers for easy dialling You can set up your machine to do following types of easy dialling: One-Touch, Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the name, if you stored it, or the number.

Storing One-Touch Dial numbers

Your machine has One-Touch keys where you can store fax or phone numbers for automatic dialling. Two numbers can be stored on each One-Touch key. To access the second number, which is shown in a black square on the control panel, hold down Shift as you press the One-Touch key. (See One-Touch dialling on page 3-2.) One-Touch keys are located on the left side of the control panel.

1 Press Menu/Set, 2, 3, 1. 2 Press the One-Touch key where

you want to store a number. 3 Enter the phone or fax number (up to 20 digits).

Press Menu/Set. If you want to enter a pause in the dialling sequence (for

example, to access an outside line), press Redial/Pause as you are entering the digits. Each key press of Redial/Pause enters a 3.5 second pause when the number is dialled, displayed by a dash on the screen.

Quick-Dial numbers and dialling options

If you lose electrical power, the quick-dial numbers that are in the memory will not be lost.

(MFC-3340CN)

Set Quick-Dial

1.One-Touch Dial

QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 2

4 Use the dial pad to enter the name (up to 15 characters).

Press Menu/Set. (You can use the chart on page B-13 to help you enter letters.) OR

Press Menu/Set to store the number without a name.

5 Go to Step 2 to store another One-Touch number. OR

Press Stop/Exit.

Storing Speed-Dial numbers

You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys (Search/Speed Dial, #, the two-digit number, and Mono Start or Colour Start). The FAX-1835C, FAX-1840C and MFC-3240C can store 40 Speed-Dial numbers and the FAX-1940CN and MFC-3340CN can store 100 Speed-Dial numbers.

1 Press Menu/Set, 2, 3, 2. 2 Use the dial pad to enter a two-digit

Speed-Dial location number (01-40 for FAX-1835C, FAX-1840C and MFC-3240C) (00-99 for FAX-1940CN and MFC-3340CN). (For example, press 05.)

Press Menu/Set. 3 Enter the phone or fax number (up to 20 digits).

Press Menu/Set. 4 Use the dial pad to enter the name (up to 15 characters).

Press Menu/Set. (You can use the chart on page B-13 to help you enter letters.)

OR

Press Menu/Set to store the number without a name. 5 Go to Step 2 to store another Speed-Dial number.

OR

Press Stop/Exit.

2.Speed Dial

5 - 3 QUICK-DIAL NUMBERS AND DIALLING OPTIONS

Changing One-Touch and Speed-Dial numbers

If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following:

1 Press 1 to change the stored number.

OR Press 2 to exit without making a change.

How to change the stored number or name:

If you want to change a character, use or to position the cursor under the character you want to change, and then type over it.

If you want to erase the whole number or whole name, press Stop/Exit when the cursor is under the first digit or letter. The characters above and to the right of the cursor will be deleted.

2 Enter a new number. Press Menu/Set.

3 Follow the directions beginning at Step 4 in Storing One-Touch Dial numbers and Storing Speed-Dial numbers. (See page 5-1 and 5-2.)

05:Mike

1.Change 2.Exit

QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 4

Setting up Groups for Broadcasting

Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Mono Start or Search/Speed Dial, #, the two-digit location and Mono Start. First, you will need to store each fax number as a One-Touch or Speed-Dial number. Then, you can combine them into a Group, Each Group uses up a One-Touch key or a Speed-Dial location. Finally, you can have up to six small Groups, or you can assign up to 103 numbers (FAX-1940CN), 107 numbers (MFC-3340CN) and 49 numbers (FAX-1835C, FAX-1840C and MFC-3240C) to one large Group.

(See Storing Speed-Dial numbers on page 5-2 and Changing One-Touch and Speed-Dial numbers on page 5-3.)

1 Press Menu/Set, 2, 3, 3.

2 Decide where you wish to store the Group.

AND Press a One-Touch key.

OR

Press Search/Speed Dial and enter the two-digit location, and then press Menu/Set.

3 Use the dial pad to enter the Group number (1 to 6). Press Menu/Set. (For example, press 1 for Group 1.)

4 To include One-Touch or Speed-Dial numbers in the Group, enter them as follows. For example, for One-Touch key 2, press One-Touch key 2. For a number in a black square, such as One-Touch key , press Shift and One-Touch key . For Speed-Dial location 09, press Search/Speed Dial, and then press 09 on the dial pad. The LCD shows 02, #09 (or 06, #09).

3.Setup Groups

5 - 5 QUICK-DIAL NUMBERS AND DIALLING OPTIONS

5 Press Menu/Set to accept the numbers for this Group.

6 Use the dial pad and the chart on page B-13 to enter a name for the Group.

Press Menu/Set. (For example, NEW CLIENTS)

7 Press Stop/Exit.

You can print a list of all One-Touch and Speed-Dial numbers. (See Printing reports on page 8-3.) Group numbers will be marked in the GROUP column.

QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 6

Dialling options Access codes and credit card numbers

Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers. You can store these long dialling sequences by dividing them and setting them up as separate One-Touch and Speed-Dial numbers in any combination. You can even include manual dialling using the dial pad. (See Storing One-Touch Dial numbers on page 5-1 and Storing Speed-Dial numbers on page 5-2.)

For example, perhaps you have stored 555 on One-Touch key 1 and 7000 on One-Touch key 2. If you press One-Touch key 1, One-Touch key 2, and Mono Start or Colour Start, you will dial 555-7000.

To temporarily change a number, you can substitute part of the number with manual dialling using the dial pad. For example, to change the number to 555-7001 you could press One-Touch key 1 and then press 7001 using the dialling pad.

If you must wait for another dial tone or signal at any point in the dialling sequence, store a pause there in the number by pressing Redial/Pause. Each key press adds a 3.5-second delay.

5 - 7 QUICK-DIAL NUMBERS AND DIALLING OPTIONS

Pause

Press Redial/Pause to insert a 3.5-second pause between numbers. If you are dialling overseas, you can press Redial/Pause as many times as needed to increase the length of the pause.

Tone or Pulse

If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals.

1 For FAX-1840C and FAX-1940CN, lift the handset. OR

For FAX-1835C, MFC-3240C and MFC-3340CN, lift the handset of the external telephone.

2 Press # on the machines control panel. Any digits dialled after this will send tone signals.

When you hang up, the machine will return to the Pulse dialling service.

QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 8

Telephone (voice) operation (FAX-1840C and FAX-1940CN only) You can use the machine to make voice telephone calls by dialling manually or by using Search, One-Touch Dial or Speed-Dial memory. You can use the handset or Speaker Phone (FAX-1940CN only) to make and receive calls. When you dial a Quick-Dial number, the LCD shows the name youve stored, or if you havent stored a name, the fax number youve stored.

How to dial

See How to dial on page 3-1.

Making a telephone call

1 Pick up the handset. OR

Press Speaker Phone (FAX-1940CN only).

2 When you hear a dial tone, dial the number using the dial pad, One-Touch, Speed-Dial and Search.

3 If you pressed Speaker Phone on FAX-1940CN, speak clearly toward the microphone .

4 To hang up, replace the handset.

OR

Press Speaker Phone (FAX-1940CN only).

5 - 9 QUICK-DIAL NUMBERS AND DIALLING OPTIONS

Answering calls with the Speaker Phone (FAX-1940CN only)

When the machine rings, instead of lifting the handset, press Speaker Phone. Speak clearly, toward the microphone . To end the call, press Speaker Phone. If you have a bad telephone line connection, the other party might hear your voice echoed during the call. Hang up and try the call againORPick up the handset.

Tel (Except for FAX-1940CN)

This key is used to enter into a conversation after having picked up the handset of an external telephone in F/T pseudo-ringing. Also, if you press Tel when you are talking lifting the external telephones handset with the other end, you can hear the other end from the machines monitor speaker, but the other end cannot hear you.

Mute (FAX-1840C and FAX-1940CN only)

1 Press Mute to put a call on Hold.

2 You can replace the handset without disconnecting the call.

Pick up the machine handset or press Speaker Phone (FAX-1940CN only) to release the call from Hold. Picking up an extension handset will not release the call from Hold.

REMOTE FAX OPTIONS 6 - 1

6

Setting up Fax Forwarding

When you select Fax Forward, your machine stores the received fax in the memory. The machine will then dial the fax number youve programmed and forwards the fax message.

1 Press Menu/Set, 2, 5, 1. 2 Press or to select

Fax Forward.

Press Menu/Set. The LCD will ask you to enter the fax number to which faxes will be forwarded.

3 Enter the forwarding number (up to 20 digits). Press Menu/Set.

4 Press or to select On or Off.

Press Menu/Set.

5 Press Stop/Exit.

Remote Fax Options (Not available for colour faxes)

You can only use one remote fax option at a time: Fax ForwardingORFax StorageORPC FAX Receive (MFC-3340CN only)OROff. You can change your selection at any time (Menu/Set, 2, 5, 1). (See Turning off Remote Fax Options on page 6-3.)

If you select Backup Print:On, the machine will also print the fax at your machine so you will have a copy if there is a power failure before it is forwarded.

1.Forward/Store

Backup Print:On

6 - 2 REMOTE FAX OPTIONS

Setting Fax Storage

If you select Fax Storage, your machine stores the received fax in the memory. You will be able to retrieve fax messages from another location using the Remote Retrieval commands.

1 Press Menu/Set, 2, 5, 1. 2 Press or to select

Fax Storage.

Press Menu/Set. 3 Press Stop/Exit.

Setting PC Fax Receive (MFC-3340CN only)

If you select PC Fax Receive, your machine will temporarily store your received faxes in its memory, and then automatically send the faxes to the PC. You can then use your PC to view and store these faxes.

1 Press Menu/Set, 2, 5, 1.

2 Press or to select PC Fax Receive. Press Menu/Set.

3 Press or to select On or Off.

Press Menu/Set. 4 Press Stop/Exit.

If you have set Fax Storage, a backup copy of the received fax will automatically be printed at the machine.

Before you can set up PC Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (For details see Using Brother PC-FAX software on page 5-1 in Software Users Guide on the CD-ROM.)

If you select Backup Print:On, the machine will also print the fax at your machine so you will have a copy if there is a power failure before it is sent to the PC.

If you get an error message and the machine cannot print the faxes in memory, you can use this setting to transfer your faxes to your PC. (For details, see Error messages on page 12-1.)

1.Forward/Store

1.Fwd/Page/Store

Backup Print:On

REMOTE FAX OPTIONS 6 - 3

Turning off Remote Fax Options

If you set the Remote Fax Options to Off and there are faxes in your machines memory, the LCD will give you two options.

If you press 1, all unprinted faxes will be printed and erased before the setting turns off. If a backup copy has already been printed it will not be printed again.

If you press 2, the memory will not be erased and the setting will be unchanged.

(See Printing a fax from the memory on page 4-11.)

Setting your Remote Access Code

The remote access code lets you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ).

1 Press Menu/Set, 2, 5, 2.

2 Enter a three-digit code using numbers 0-9 or .

Press Menu/Set. (The preset cannot be changed.)

3 Press Stop/Exit.

Do not use the same code which is set in your Fax Receive Code ( 51) or Telephone Answer Code (#51). (See Operation from extension telephones on page A-2.)

You can change your code at any time by entering a new one. If you want to make your code inactive, press Stop/Exit in Step 2 to restore the inactive setting (--- ).

2.Remote Access

6 - 4 REMOTE FAX OPTIONS

Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages.

Using your Remote Access Code

1 Dial your fax number from a telephone or another fax machine using touch tone.

2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ).

3 The machine signals if it has received messages:

1 long beep Fax messages 2 long beeps Voice messages (FAX-1940CN only) 3 long beeps Fax & Voice messages (FAX-1940CN only) No beeps No messages

4 The machine gives two short beeps to tell you to enter a command. The machine will hang up if you wait longer than 30 seconds to enter a command. The machine will beep three times, if you enter an invalid command.

5 Press 90 to reset the machine when youve finished. 6 Hang up.

If your machine is set to Manual mode and you want to use the remote retrieval features, you can access your machine by waiting about 2 minutes after it starts ringing, and then entering the Remote Access Code within 30 seconds.

REMOTE FAX OPTIONS 6 - 5

Remote commands

Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command.

Remote commands Operation details

91 Playing Voice Messages (FAX-1940CN only)

After one long beep, the machine plays the ICM.

1 Repeat or Skip Backward

Press 1 while listening to an ICM to repeat it. If you press 1 before a message, you will hear the previous message.

2 Skip Forward While playing the ICM, you can skip to the next message.

9 STOP Playing Stop playing the ICM.

93 Erase all ICM (FAX-1940CN only)

If you hear one long beep, the erase is accepted. If you hear three short beeps, you cannot erase because all voice messages have not been played, or there are no voice message to erase. * This code erases all recorded messages, not one at a time.

94 Play and Record OGM in Memory (FAX-1940CN only)

1 Play 1 TAD Message The machine plays the selected OGM. You can stop playing OGMs by pressing 9.2 F/T Message

2 Record 1 TAD Message After one long beep, you can record the selected OGM. You will hear the message played once. You can stop recording the message by pressing 9.

2 F/T Message

6 - 6 REMOTE FAX OPTIONS

95 Change the Fax Forwarding or Fax Storage settings

1 OFF You can select Off after you have retrieved or erased all your messages.

2 Fax Forwarding If you hear one long beep, the change has been accepted. If you hear three short beeps, you cannot change it because the conditions have not been met (for example, registering a Fax Forwarding number). You can register your Fax Forwarding number by entering 4. (See Changing your Fax Forwarding number on page 6-8.) Once you have registered the number, Fax Forwarding will work.

4 Fax Forwarding number

6 Fax Storage

96 Retrieve a fax

2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax message(s). (See page 6-8.)

3 Erase faxes from the memory

If you hear one long beep, fax messages have been erased from the memory.

97 Check the receiving status (Except for FAX-1940CN)

1 Document You can check whether your machine has received any faxes. If yes, you will hear one long beep. If no, you will hear three short beeps.

97 Check the receiving status (FAX-1940CN only)

You can check whether your machine has received any fax or voice messages. If yes, you will hear one long beep. If no, you will hear three short beeps.

1 Document

2 Voice

Remote commands Operation details

REMOTE FAX OPTIONS 6 - 7

98 Change the Receive Mode (Except for FAX-1940CN)

1 External TAD If you hear one long beep, your change has been accepted.

2 Fax/Tel

3 Fax Only

98 Change the Receive Mode (FAX-1940CN only)

If you hear one long beep, your change has been accepted.

1 TAD

2 Fax/Tel

3 Fax Only

90 Exit Press 90 to exit Remote Retrieval. Wait for the long beep, then replace the handset.

Remote commands Operation details

6 - 8 REMOTE FAX OPTIONS

Retrieving fax messages

You can call your machine from any touch tone phone and have your fax messages sent to a fax machine.

1 Dial your fax number.

2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have messages.

3 As soon as you hear two short beeps, use the dial pad to press 962.

4 Wait for the long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to followed by ## (up to 20 digits).

5 Hang up after you hear your machine beep. Your machine will call the other machine, which will then print your fax messages.

Changing your Fax Forwarding number

You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone.

1 Dial your fax number. 2 When your machine answers, immediately enter your Remote

Access Code (3 digits followed by ). If you hear one long beep, you have messages.

3 When you hear two short beeps, use the dial pad to press 954.

4 Wait for the long beep, and then use the dial pad to enter the new number of the remote fax machine where you want your fax messages forwarded followed by ## (up to 20 digits).

5 Hang up after you hear your machine beep.

You cannot use and # as dial numbers. However, press # if you want to store a pause.

You cannot use and # as dial numbers. However, press # if you want to store a pause.

TAD (TELEPHONE ANSWERING DEVICE) (FAX-1940CN ONLY) 7 - 1

7

TAD mode TAD mode allows you to store up to 99 incoming voice messages that are a maximum of 3 minutes each in the memory. Voice messages are stored on a first-come, first-served basis. You can retrieve voice messages remotely. (See Remote Retrieval on page 6-4.)

You must record an outgoing message in order to use the TAD mode. (See Recording TAD Outgoing Message on page 7-2.)

Setting up the TAD

You must set up the TAD in the following order:

1 Record TAD Outgoing Message (Msg Ctr OGM). (See Recording TAD Outgoing Message on page 7-2.)

2 Press and hold until it lights to activate the TAD mode. (See Activating TAD mode on page 7-3 and Message indicator on page 7-4.)

TAD (Telephone Answering Device) (FAX-1940CN only)

7 - 2 TAD (TELEPHONE ANSWERING DEVICE) (FAX-1940CN ONLY)

Recording TAD Outgoing Message

Recording the TAD Outgoing Message (TAD Message) is the first step you need to follow before you can turn on the TAD. Make sure your OGM is less than 20 seconds long.

1 Press Menu/Set, 2, 7, 1. The LCD prompts you to choose an OGM.

2 Press or to select TAD Message (not F/T Message).

Press Menu/Set.

3 Press or to select Record MSG.

Press Menu/Set. 4 Pick up the handset to record a message.

For example: Hello. We are unable to take your call at this time. Please leave a message after the signal.

5 Replace the handset.

The TAD will play your OGM. 6 Press Stop/Exit.

This is the only setting you can select if you want to turn on the TAD.

1.OGM

TAD Message

TAD (TELEPHONE ANSWERING DEVICE) (FAX-1940CN ONLY) 7 - 3

Listening to Outgoing Message (OGM)

1 Press Menu/Set, 2, 7, 1. 2 Press or to select

TAD Message (or F/T Message). Press Menu/Set.

3 Press or to select Play MSG.

Press Menu/Set. Adjust the volume by pressing Volume or .

4 Press Stop/Exit.

Erasing Outgoing Message (OGM)

1 Press Menu/Set, 2, 7, 1.

2 Press or to select TAD Message (or F/T Message).

Press Menu/Set. 3 Press or to select Erase MSG.

Press Menu/Set. 4 Press 1 to erase the OGM.

OR Press 2 to exit without erasing.

5 Press Stop/Exit.

Activating TAD mode

Press and hold until it lights and the LCD shows When light is out, the TAD is OFF. (See Setting up the TAD on page 7-1.)

1.OGM

1.OGM

TAD:Msg Mgr

7 - 4 TAD (TELEPHONE ANSWERING DEVICE) (FAX-1940CN ONLY)

Message indicator

The light flashes when you have new voice messages waiting for your review.

The LCD displays the total number of voice and fax messages stored in the TAD memory.

Playing voice messages

Follow the steps below to listen to voice messages:

1 Press Play/Record.

Adjust the Volume by pressing or . All messages are played in the order they were recorded. The LCD shows the number of the current message, and the total number of messages. During playback, the LCD shows the time and date the message was recorded.

2 Press (RWD) at the end of the message to repeat a message. Press # (FWD) to skip to the next message. You can press and # repeatedly until you reach the message you want to play.

3 Press Stop/Exit.

Fax messages will be stored only when Fax Storage is turned on (Menu/Set, 2, 5, 1).

Voice:03

Fax:00

TAD (TELEPHONE ANSWERING DEVICE) (FAX-1940CN ONLY) 7 - 5

Printing a fax message

Once you print a new fax message stored in memory, it is erased from the memory automatically.

1 Press Play/Record. After two seconds, the fax machine begins to play voice messages.

2 If the Fax Storage is on and there are fax messages in memory, the LCD shows:

3 To print the faxes, press 1.

OR Press 2 to exit without printing.

Erasing incoming messages

You can erase voice messages individually, or all at once.

To erase voice messages individually

1 Press Play/Record. The machine sounds a two-second beep and begins message playback. Each message is preceded by one long beep, and followed by two short beeps.

2 To erase a specific message, press Erase immediately after the two short beeps, or while the message is playing.

3 Press 1 to erase the message.

OR

Press 2 to cancel. 4 Press Stop/Exit.

Print Document

1.Yes 2.No

Erase this Msg.?

1.Yes 2.No

7 - 6 TAD (TELEPHONE ANSWERING DEVICE) (FAX-1940CN ONLY)

To erase messages all at once

1 Press Erase. 2 Press or to select erasing all

voice messages (Erase All Voice?), all document messages (Erase All Doc?), or all voice and fax messages (Erase All Msg.?).

Press Menu/Set. 3 Press 1 to erase.

OR

Press 2 to cancel. 4 Press Stop/Exit.

Setting Maximum Time for incoming messages

Your machine comes set to receive voice messages up to 30 seconds long. You can change this setting to 60, 120 or 180 seconds.

1 Press Menu/Set, 2, 7, 2.

2 Press or to select the maximum time setting for incoming messages (30, 60, 120 or 180 seconds).

Press Menu/Set. 3 Press Stop/Exit.

Setting Toll Saver

See Setting Toll Saver (TAD mode) on page 4-6.

Erase All Voice?

Select & Set

2.ICM Max.Time

TAD (TELEPHONE ANSWERING DEVICE) (FAX-1940CN ONLY) 7 - 7

ICM Recording Monitor

This feature lets you turn the speaker volume for voice messages On or Off. When you turn the monitor Off, you will not hear messages as they come in.

1 Press Menu/Set, 2, 7, 3. 2 Use or to select Off (or On).

Press Menu/Set. 3 Press Stop/Exit.

Recording a conversation

If you are using the handset, you can record a telephone conversation by pressing Play/Record during the conversation. Your recording can be as long as the Incoming Message Maximum Time. The other party will hear an intermittent beep while recording. To stop recording, press Stop/Exit.

Record Fax/Tel Outgoing Announcement (F/T OGM)

This is the announcement played by your Brother machine (not an external TAD) when someone calls and your machine is set to Fax/Tel receive mode. Although callers hear your announcement, they cannot leave a message. By choosing F/T Message (not TAD Message) you can record the announcement using the same steps as for the TAD outgoing message. (See Recording TAD Outgoing Message on page 7-2.) You can also listen to and erase the F/T Message the same way, by choosing F/T Message (not TAD Message). (See Listening to Outgoing Message (OGM) on page 7-3 and Erasing Outgoing Message (OGM) on page 7-3.)

If you need to review the steps for setting up the Fax/Tel receive mode, see Chapter 4.

3.ICM Rec.Monitr

8 - 1 PRINTING REPORTS

8 Fax settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table.

Press Menu/Set, 2, 4, 1. OR

Press Menu/Set, 2, 4, 2.

Customizing the Transmission Verification Report

You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK). If you select On or On+Image, the report will print for every fax you send. If you send a lot of faxes to the same place, you may need more than the job numbers to know which faxes you must send again. Selecting On+Image or Off+Image will print a section of the faxs first page on the report to help you remember.

1 Press Menu/Set, 2, 4, 1.

2 Press or to select Off+Image, On, On+Image or Off.

Press Menu/Set. 3 Press Stop/Exit.

Printing reports

When the Verification Report is turned Off or Trans:Off+Image, the Report will only print if there is a transmission error, with NG in the RESULT column.

1.XMIT Report

2.Journal Period

1.XMIT Report

PRINTING REPORTS 8 - 2

Setting the Journal Period

You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off, you can print the report by following the steps on the next page.

The default setting is Every 50 Faxes.

1 Press Menu/Set, 2, 4, 2.

2 Press or to choose an interval.

Press Menu/Set. (If you choose 7 days, the LCD will ask you to choose a day on which to begin the 7-day countdown.)

3 Enter the time to begin printing in 24-hour format.

Press Menu/Set. (For example: enter 19:45 for 7:45 PM.)

4 Press Stop/Exit.

If you select 6, 12, 24 hours, 2 or 7 days, the machine will print the report at the selected time and then erase all jobs from its memory. If the machines memory becomes full with 200 jobs before the time you selected has passed, the machine will print the Journal early and then erase all jobs from memory. If you want an extra report before it is due to print, you can print it without erasing the jobs from memory.

If you select Every 50 Faxes, the machine will print the Journal when the machine has stored 50 jobs.

2.Journal Period

8 - 3 PRINTING REPORTS

Printing reports

Following reports are available:

How to print a report 1 For MFC-3240C, press Menu/Set, 4.

OR For MFC-3340CN, press Menu/Set, 6.

OR

For FAX-1835C, FAX-1840C and FAX-1940CN, press Ink Management/Reports while holding down the Shift key.

2 Press or to select the report you want. Press Menu/Set. OR

Enter the number of the report you want to print. For example, press 1 to print the Help List.

3 Press Mono Start.

1.Help List Prints the Help List so you can see at-a-glance how to quickly program your machine.

2.Quick-Dial Lists names and numbers stored in the One-Touch and Speed-Dial memory, in numerical order.

3.Fax Journal Lists information about the last incoming and outgoing faxes. (TX means Transmit.) (RX means Receive.)

4.XMIT Verify Prints a Transmission Verification Report for your last transmission.

5.User Settings (FAX-1940CN and MFC-3340CN only)

Lists your settings.

6.Network Config (FAX-1940CN and MFC-3340CN only)

Lists your Network settings.

MAKING COPIES 9 - 1

9 Using the machine as a copier You can use your machine as a copier, making up to 99 copies at a time.

Enter Copy mode

Before making copies, make sure that (Copy) is illuminated

in green. If it is not, press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Setting the Mode Timer (FAX-1835C, FAX-1840C and FAX-1940CN only) on page 2-5 or Setting the Mode Timer (MFC-3240C and MFC-3340CN only) on page 2-4.)

Making copies

Copy Ratio

The LCD shows the default copy setting

Quality No of Copies

9 - 2 MAKING COPIES

Making a single copy

1 Press (Copy) to illuminate it in green. 2 Load your document.

(See Load documents on page 1-8.)

3 Press Mono Start or Colour Start.

Making multiple copies

1 Press (Copy) to illuminate it in green.

2 Load your document. 3 Use the dial pad to enter the number of copies you want

(up to 99).

4 Press Mono Start or Colour Start.

Stop copying

To stop copying, press Stop/Exit.

To stop copying, press Stop/Exit.

(FAX-1940CN and MFC-3340CN only)

To sort the copies, press the Options key. (See Using the temporary Copy keys (Temporary settings) on page 9-3.)

MAKING COPIES 9 - 3

Using the temporary Copy keys (Temporary settings) When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations.

These settings are temporary, and the machine returns to its default settings 60 seconds after it finishes copying. However if you have set the Mode Timer to 0 or 30 seconds, the machine returns to the default settings after the number of seconds that has been set for mode timer. (See Setting the Mode Timer (FAX-1835C, FAX-1840C and FAX-1940CN only) on page 2-5 or Setting the Mode Timer (MFC-3240C and MFC-3340CN only) on page 2-4.)

You can save the copy settings you use most often by setting them as default. (See Changing the default copy settings on page 9-12.)

Temporary Copy Keys

9 - 4 MAKING COPIES

Increasing copy speed or quality You can select the copy quality. The default setting is Normal.

1 Press (Copy) to illuminate it in green.

2 Load your document.

3 Use the dial pad to enter the number of copies you want (up to 99).

4 Press Quality.

5 Press or to choose the copy quality (Fast, Normal or Best).

Press Menu/Set. 6 Press Mono Start or Colour Start.

Press Quality

and or

Normal Recommended mode for ordinary printouts. Good copy quality with adequate copy speed.

Fast Fast copy speed and lowest ink consumption. Use Fast to save time (document to be proof-read, large documents or many copies).

Best Use this mode to copy precise images such as photographs. Best uses the highest resolution and slowest speed.

MAKING COPIES 9 - 5

Changing the temporary copy settings

Use the Options key to quickly set the following copy settings temporarily for the next copy.

After you choose your settings by pressing Menu/Set, the LCD shows Set temporarily.

Press Mono Start or Colour Start if youre finished choosing settings.

OR Press or to select more settings.

Press Options

Menu Selections Options Factory Setting

Page

Enlarge/Reduce 50%/69%/78%/83%/ 93%/97%/100%/ 104%/142%/186%/ 198%/200%/ Custom(25-400%)

100% 9-6

Paper Type Plain/Inkjet/ Glossy/ Transparency

Plain 9-7

Paper Size Letter/Legal/ A4/A5/ 10(W) x 15(H)cm

A4 9-8

Brightness - + - + 9-8

Contrast - + - + 9-9

Stack/Sort

(FAX-1940CN and MFC-3340CN only)

Stack/Sort Stack 9-9

Page Layout Off(1 in 1)/ 2 in 1 (P)/ 2 in 1 (L)/ 4 in 1 (P)/ 4 in 1 (L)

Off (1 in 1)

9-12

No. of Copies No. of Copies:01 (01-99)

01

select select

9 - 6 MAKING COPIES

Enlarging or reducing the image copied You can select the following enlargement or reduction ratios.

Custom(25-400%) allows you to enter a ratio from 25% to 400%.

1 Press (Copy) to illuminate it in green. 2 Load your document.

3 Use the dial pad to enter the number of copies you want (up to 99).

4 Press Options and or to select Enlarge/Reduce. Press Menu/Set.

Press Options

and or to select Enlarge/Reduce

Custom(25-400%)

200%

198% 10x15cmA4

186%10x15cmLTR

142% A5A4

104% EXELTR

100%

97% LTRA4

93% A4LTR

83% LGLA4

78% LGLLTR

69% A4A5

50%

MAKING COPIES 9 - 7

5 Press or to select the enlargement or reduction ratio you want.

Press Menu/Set. OR You can select Custom(25-400%) and press Menu/Set. Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%.

Press Menu/Set. (For example, press 5 3 to enter 53%.)

6 Press Mono Start or Colour Start.

Setting paper type If you are copying on special paper, be sure to select the type of paper you are using so you will get the best print quality.

1 Press (Copy) to illuminate it in green. 2 Load your document.

3 Use the dial pad to enter the number of copies you want (up to 99).

4 Press Options and or to select Paper Type.

Press Menu/Set. 5 Press or to select the type of paper you are using (Plain,

Inkjet, Glossy or Transparency).

Press Menu/Set. 6 Press Mono Start or Colour Start.

Special Copy Options 2 in1 (P), 2 in 1 (L), 4 in 1 (P) or 4 in 1 (L) are not available with Enlarge/Reduce.

You can change the default Paper Type setting at any time. (See Setting the Paper Type on page 2-6.)

9 - 8 MAKING COPIES

Setting paper size If copying on paper other than A4 size, you will need to change the paper size setting.

1 Press (Copy) to illuminate it in green.

2 Load your document. 3 Use the dial pad to enter the number of copies you want

(up to 99). 4 Press Options and or to select Paper Size.

Press Menu/Set. 5 Press or to select the size of paper you are using

(Letter, Legal, A4, A5 or 10(W) x 15(H)cm). Press Menu/Set.

6 Press Mono Start or Colour Start.

Adjusting brightness You can adjust the copy brightness to make copies darker or lighter.

1 Press (Copy) to illuminate it in green.

2 Load your document.

3 Use the dial pad to enter the number of copies you want (up to 99).

4 Press Options and or to select Brightness.

Press Menu/Set. 5 Press to make a lighter copy.

OR

Press to make a darker copy.

Press Menu/Set. 6 Press Mono Start or Colour Start.

You can copy on Letter, Legal, A4, A5 or Photo Card (10(W) x 15(H) cm) paper.

MAKING COPIES 9 - 9

Adjusting contrast You can adjust the copy contrast to help an image look sharper and more vivid.

1 Press (Copy) to illuminate it in green. 2 Load your document.

3 Use the dial pad to enter the number of copies you want (up to 99).

4 Press Options and or to select Contrast. Press Menu/Set.

5 Press to increase the contrast.

OR Press to decrease the contrast.

Press Menu/Set. 6 Press Mono Start or Colour Start.

Sorting copies (FAX-1940CN and MFC-3340CN only) You can sort multiple copies. Pages will be stacked in the order 3-2-1, 3-2-1, 3-2-1, and so on.

1 Press (Copy) to illuminate it in green.

2 Load your document. 3 Use the dial pad to enter the number of copies you want

(up to 99). 4 Press Options and or to select Stack/Sort.

Press Menu/Set. 5 Press or to select Sort.

Press Menu/Set. 6 Press Mono Start or Colour Start.

9 - 10 MAKING COPIES

Making N in 1 copies (Page Layout) You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which allows you to save paper.

1 Press (Copy) to illuminate it in green.

2 Load your document.

3 Use the dial pad to enter the number of copies you want (up to 99).

4 Press Options and or to select Page Layout. Press Menu/Set.

5 Press or to select 2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L) or Off(1 in 1).

Press Menu/Set. 6 Press Mono Start or Colour Start to scan the document.

7 The machine scans document and starts printing.

Please make sure Paper Size is set to A4 or Letter. You can use N in 1 copy feature with 100% copy size only.

(P) means Portrait and (L) means Landscape.

If Glossy has been selected in the Paper Type setting for N in 1 copies, the machine will print the images as if Plain paper had been selected.

If you are producing multiple colour copies, N in 1 copies are not available.

N in 1 colour copies are not available for FAX-1840C and MFC-3240C.

MAKING COPIES 9 - 11

Place document face down in the direction shown below. 2 in 1 (P)

2 in 1 (L)

4 in 1 (P)

4 in 1 (L)

9 - 12 MAKING COPIES

Changing the default copy settings You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again.

Increasing copy speed or quality

1 Press Menu/Set, 3, 1.

2 Press or to select Normal, Best or Fast.

Press Menu/Set. 3 Press Stop/Exit.

Adjusting brightness

1 Press Menu/Set, 3, 2. 2 Press to make a lighter copy.

OR

Press to make a darker copy. Press Menu/Set.

3 Press Stop/Exit.

1.Quality

2.Brightness

MAKING COPIES 9 - 13

Adjusting contrast

You can change the contrast to help an image look sharper and more vivid.

1 Press Menu/Set, 3, 3.

2 Press to increase the contrast.

OR Press to decrease the contrast.

Press Menu/Set. 3 Press Stop/Exit.

Adjusting colour saturation

1 Press Menu/Set, 3, 4.

2 Press or to select Red, Green or Blue. Press Menu/Set.

3 Press to increase the colour saturation.

OR Press to decrease the colour saturation.

Press Menu/Set. 4 Return to Step 2 to select the next colour.

OR

Press Stop/Exit.

3.Contrast

4.Color Adjust

9 - 14 MAKING COPIES

Legal limitations Colour reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with relevant authorities as to any particular questionable documents. The following are examples of documents which should not be copied:

Money

Bonds or other certificates of indebtedness Certificates of Deposit

Armed Forces Service or Draft papers.

Passports Postage Stamps (cancelled or uncancelled)

Immigration Papers

Welfare documents Cheques or Drafts drawn by Governmental Agencies

Identification Documents, badges or insignias

Licences and Certificates of Title to motor vehicles Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for fair use. Multiple copies would indicate improper use. Works of art should be considered the equivalent of copyrighted works.

WALK-UP PHOTOCAPTURE CENTER (MFC-3340CN ONLY) 10 - 1

10

Introduction Even if your machine is not connected to your computer, you can print photos directly from the digital camera media. Your Brother machine includes five media drives (slots) for use with popular digital camera media: CompactFlash, SmartMedia, Memory Stick, SecureDigital, and xD-Picture Card.

The PhotoCapture Center feature lets you print digital photos from your digital camera at high resolution to get photo quality printing.

Walk-Up PhotoCapture Center (MFC-3340CN only)

CompactFlash

(Type I only) SmartMedia Memory Stick

SecureDigital xD-Picture Card

miniSD can be used with miniSD adapter.

Memory Stick Duo can be used with Memory Stick Duo adapter.

Adapters are not included with the machine. Contact a third party supplier for adapters.

10 - 2 WALK-UP PHOTOCAPTURE CENTER (MFC-3340CN ONLY)

PhotoCapture Center requirements To avoid error conditions, please remember:

The DPOF file on the media card must be in a valid format. (See DPOF printing on page 10-8.)

The image file extension must be .JPG (Other image file extensions .JPEG, .TIF, .GIF and so on will not be recognized).

Walk-up PhotoCapture Center printing must be performed separately from PhotoCapture Center operations using the PC. (Simultaneous operation is not available.)

IBM Microdrive is not compatible with the machine. The machine can read up to 999 files in a media card.

Use only Smart media cards with a 3.3v voltage rating.

When printing the INDEX or IMAGE, the PhotoCapture Center will print all the valid images, even if one or more images have been corrupted. A portion of the corrupted image may be printed.

Your machine is designed to read media cards that have been formatted by a digital camera.

When a digital camera formats a media card it creates a special folder into which it copies image data. If you need to modify the image data stored on a media card with your PC, we recommend that you do not modify the folder structure created by the digital camera. When saving new or modified image files to the media card we also recommend you use the same folder your digital camera uses. If the data is not saved to the same folder the machine may not be able to read the file or print the image.

WALK-UP PHOTOCAPTURE CENTER (MFC-3340CN ONLY) 10 - 3

Getting started Firmly insert the card into the appropriate slot.

PhotoCapture key indications:

PhotoCapture light is ON, the media card is inserted properly.

PhotoCapture lightis OFF, the media card is not properly inserted.

PhotoCapture lightis BLINKING, the media card is being read or written to.

The machine can only read one media card at a time so do not insert more than one card.

Do NOT unplug the power cord or remove the media card from the media drive (slot) while the machine is reading or writing to the card (the PhotoCapture key is blinking). You will lose your data or damage the card.

xD-Picture Card

SecureDigital

Memory Stick

CompactFlash

SmartMedia

10 - 4 WALK-UP PHOTOCAPTURE CENTER (MFC-3340CN ONLY)

The steps below give a brief outline of the Direct Printing feature. Please see the remaining pages of this chapter for more detailed instructions. 1 Insert the media card firmly into the media drive (slot).

When you insert your media card into the proper slot, the LCD shows.

2 Press PhotoCapture.

If your digital camera supports DPOF printing, see DPOF printing on page 10-8.

3 Print the index that shows thumbnail views of images stored on your media card. Your machine will assign an image number to each thumbnails.

Press or to select Print Index and then press Menu/Set. Press Colour Start to start printing the index sheet. (See Printing the Index (Thumbnails) on page 10-5.)

4 To print images, press or to select Print Images and then press Menu/Set. Enter the image number and press Menu/Set. Press Colour Start to start printing. (See Printing images on page 10-6.)

The media active message will be shown for 60 seconds and then disappear. Even in that case, you can enter the PhotoCapture mode by pressing PhotoCapture.

You can change the settings for printing images, such as the Paper Type & Paper Size, Print Size and number of copies. (See Printing images on page 10-6.)

C.Flash Active

Press PhotoCapture key...

WALK-UP PHOTOCAPTURE CENTER (MFC-3340CN ONLY) 10 - 5

Printing the Index (Thumbnails) The PhotoCapture Center assigns numbers for images (such as No.1, No.2, No.3, and so on).

It does not recognize any other numbers or file names that your digital camera or PC have used to identify the pictures. You can print a thumbnail page (Index page with 6 or 5 images per line). This will show all the pictures on the media card.

1 Make sure you have inserted the media card.

Press PhotoCapture. (See page 10-3.)

2 Press or to select Print Index. Press Menu/Set.

3 Press or to select 6 Images/Line or 5 Images/Line.

Press Menu/Set.

4 Press Colour Start to start printing.

Index Index

5 Images/Line 6 Images/Line

Print time for 5 Images/Line will be slower than 6 Images/Line, but the quality is better. To print an image, see Printing images on page 10-6.

10 - 6 WALK-UP PHOTOCAPTURE CENTER (MFC-3340CN ONLY)

Printing images Before you can print an individual image, you have to know the image number.

1 Make sure you have inserted the media card. Press PhotoCapture (See page 10-3.)

2 Press or to choose Print Images.

Press Menu/Set.

3 Use the dial pad to enter the image number that you want to print from the Index page (Thumbnails).

Press Menu/Set. Repeat this step until you have entered all the image numbers that you want to print.

4 After you have selected all the image numbers,

press Menu/Set again, and go to Step 5.

OR If you have finished choosing settings, press Colour Start.

Print the Index first. (See Printing the Index (Thumbnails) on page 10-5.)

If your media card contains valid DPOF information, the LCD shows DPOF Print:Yes, please go to DPOF printing on page 10-8.

You can enter all the numbers at one time by using the key for a comma or the # key for hyphen. (For example, Enter 1 3 6 - to print images No.1, No.3 and No.6. Enter 1#5 to print images No.1 to No.5).

Enter & Set Key

No.:1,3

WALK-UP PHOTOCAPTURE CENTER (MFC-3340CN ONLY) 10 - 7

Paper Type & Paper Size

5 Press or to select the type of paper you are using, Letter Glossy, 10x15cm Glossy, 13x18cm Glossy, A4 Glossy, Letter Plain, A4 Plain, Letter Inkjet, A4 Inkjet or 10x15cm Inkjet.

Press Menu/Set. If you selected Letter or A4, go to Step 6.

If you selected another size, go to Step 7.

OR If you have finished choosing settings, press Colour Start.

Print Size

6 If you selected Letter or A4, press or to select the print size (10 x 8cm, 13 x 9cm, 15 x 10cm, 18 x 13cm, 20 x 15cm or Max. Size).

Press Menu/Set, and go to Step 7.

OR If you have finished choosing settings, press Colour Start. Printed Position for A4 paper

Number of Copies

7 Use the dial pad to enter the number of copies you want.

Press Menu/Set. 8 Press Colour Start to print.

1 10 x 8cm

2 13 x 9cm

3 15 x 10cm

4 18 x 13cm

5 20 x 15cm

6 Max. Size

Your temporary settings will be kept until you take out the media card from the drive (slot), print images or press Stop/Exit.

10 - 8 WALK-UP PHOTOCAPTURE CENTER (MFC-3340CN ONLY)

DPOF printing

DPOF stands for Digital Print Order Format.

Major Digital Camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation.) created this standard to make it easier to print images from a digital camera.

If your digital camera supports DPOF printing, you will be able to select on the Digital Camera display the images and number of copies you want to print.

When the memory card (CompactFlash, SmartMedia, Memory Stick, SecureDigital and xD-Picture Card) with DPOF information is put into your machine, you can print the selected image easily.

1 Insert your media card into the proper drive (slot).

2 Press PhotoCapture.

3 Press or to select Print Images. Press Menu/Set.

4 If there is a DPOF file on the card, the LCD shows:

5 Press or to select Yes. Press Menu/Set.

6 Press Colour Start to print.

The media active message will be shown for 60 seconds and then disappear. Even in that case, you can enter the PhotoCapture mode by pressing PhotoCapture.

If you want to choose the images and their print options now, select No.

C.Flash Active

Press PhotoCapture key...

Select & Set

DPOF Print:Yes

Select & Set

DPOF Print:No

WALK-UP PHOTOCAPTURE CENTER (MFC-3340CN ONLY) 10 - 9

Changing the default settings

You can save the PhotoCapture Center settings you use most often by setting them as default. These settings will remain until you change them again.

Increasing print speed or quality

1 Press Menu/Set, 4, 1.

2 Press or to select Normal or Photo. Press Menu/Set.

3 Press Stop/Exit.

Setting the paper & size

1 Press Menu/Set, 4, 2. 2 Press or to select

Letter Glossy, 10x15cm Glossy, 13x18cm Glossy, A4 Glossy, Letter Plain, A4 Plain, Letter Inkjet, A4 Inkjet or 10x15cm Inkjet. Press Menu/Set. If you selected Letter or A4, press or to select the print size (10 x 8cm, 13 x 9cm, 15 x 10cm, 18 x 13cm, 20 x 15cm or Max. Size).

Press Menu/Set. 3 Press Stop/Exit.

1.Print Quality

2.Paper & Size

10 - 10 WALK-UP PHOTOCAPTURE CENTER (MFC-3340CN ONLY)

Adjusting brightness

1 Press Menu/Set, 4, 3. 2 Press to make a lighter print.

OR

Press to make a darker print. Press Menu/Set.

3 Press Stop/Exit.

Adjusting contrast You can choose the contrast setting. More contrast will make an image look sharper and more vivid.

1 Press Menu/Set, 4, 4.

2 Press to increase the contrast.

OR Press to decrease the contrast.

Press Menu/Set. 3 Press Stop/Exit.

Colour enhancement You can turn on the colour enhancement feature to print more vivid images. Printing time will be slower.

1 Press Menu/Set, 4, 5.

2 Press or to select On. Press Menu/Set. OR

Select Off and press Menu/Set, then go to Step 5.

If you select On, you can customize the White Balance, Sharpness or Colour Density.

3.Brightness

4.Contrast

5.Color Enhance

WALK-UP PHOTOCAPTURE CENTER (MFC-3340CN ONLY) 10 - 11

3 Press or to select White Balance, Sharpness or Color Density.

Press Menu/Set. 4 Press or to adjust the degree of the setting.

Press Menu/Set. 5 Press Stop/Exit.

White Balance This setting adjusts the hue of the white areas of an image. Lighting, camera settings and other influences will effect the appearance of white. The white areas of a picture may be slightly pink, yellow or some other colour. By using this adjustment you can correct this effect and bring the white areas back to pure white.

Sharpness This setting enhances the detail of an image. It is similar to adjusting the fine focus on a camera. If the image is not in true focus and you cannot see the fine details of the picture, then adjust the sharpness.

Colour Density This setting adjusts the total amount of colour in the image. You can increase or decrease the amount of colour in an image to improve a washed out or weak picture.

10 - 12 WALK-UP PHOTOCAPTURE CENTER (MFC-3340CN ONLY)

Cropping If your photo is too long or wide to fit the available space on your selected layout, part of the image will be automatically cropped.

The default setting is On. If you want to print the whole image, turn this setting to Off.

1 Press Menu/Set, 4, 6.

2 Press or to select Off (or On).

Press Menu/Set. 3 Press Stop/Exit.

Borderless This feature expands the printable area to the edges of the paper. Printing time will be slightly slower.

1 Press Menu/Set, 4, 7. 2 Press or to select Off (or On).

Press Menu/Set. 3 Press Stop/Exit.

/ / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /

/ / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /

Cropping:On

Cropping:Off

WALK-UP PHOTOCAPTURE CENTER (MFC-3340CN ONLY) 10 - 13

Understanding the Error Messages

Once you are familiar with the types of errors that can occur while youre using the PhotoCapture Center, you can easily identify and troubleshoot any difficulties.

When an error message appears on the LCD, the machine will beep to get your attention.

Media ErrorThis message will appear if you insert a media card that is either bad or not formatted, or when there is a problem with the media drive. To clear this error, take out the media card.

No FileThis message will appear if you try to access a media card in the drive (slot) that does not contain a .JPG file.

Out of MemoryThis message will appear if you are working with images that are too large for the machines memory.

10 - 14 WALK-UP PHOTOCAPTURE CENTER (MFC-3340CN ONLY)

Using PhotoCapture Center from your PC You can access the media card that is in the media drive (slot) of the machine from your PC.

(See Using the PhotoCapture Center from your PC on page 6-1 in Software Users Guide on the CD-ROM or Using the PhotoCapture Center from a Macintosh (not available for MFC-3240C and MFC-5440CN) on page 8-45 in the Software Users Guide on the CD-ROM.)

Using PhotoCapture Center for scanning documents You can scan documents and save them onto a media card to quickly and easily make documents portable. (See Scan to Card (not available for MFC-3240C, MFC-210C and MFC-5440CN) on page 2-23 in Software Users Guide on the CD-ROM.)

IMPORTANT INFORMATION 11 - 1

11 For your safety

To ensure safe operation the supplied three-pin plug must be inserted only into a standard three-pin electrical socket that is effectively grounded through the normal household wiring. The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe. For your safety, if in any doubt about the effective grounding of the power, consult a qualified electrician.

IT power system (For Norway only)

This product is also designed for IT power system with phase to phase voltage 230V.

LAN connection (FAX-1940CN and MFC-3340CN only)

Caution

Do not connect this product to a LAN connection that is subject to over-voltages.

International ENERGY STAR Compliance Statement

The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy-efficient office equipment.

As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Important information

11 - 2 IMPORTANT INFORMATION

Important safety instructions

1 Read all of these instructions.

2 Save them for later reference. 3 Follow all warnings and instructions marked on the product.

4 Unplug this product from the wall socket before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

5 Do not use this product near water.

6 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

7 Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless proper ventilation is provided.

8 This product should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, call your dealer or local power company. Use only the power cord supplied with this machine.

9 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounded plug.

10 Do not allow anything to rest on the power cord. Do not place this product where people can walk on the cord.

IMPORTANT INFORMATION 11 - 3

11 Do not place anything in front of the machine that will block received faxes. Do not place anything in the path of received faxes.

12 Wait until pages have exited the machine before picking them up.

13 Unplug this product from the power socket and refer servicing to Authorized Service Personnel under the following conditions:

When the power cord is damaged or frayed.

If liquid has been spilled into the product. If the product has been exposed to rain or water.

If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

If the product has been dropped or the cabinet has been damaged.

If the product exhibits a distinct change in performance, indicating a need for service.

14 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).

11 - 4 IMPORTANT INFORMATION

Trademarks

The Brother logo is a registered trademark of Brother Industries, Ltd.

Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. 2004 Brother Industries, Ltd. All rights reserved.

Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries.

Macintosh and TrueType are registered trademarks of Apple Computer, Inc.

PaperPort and OmniPage OCR are registered trademarks of ScanSoft, Inc. Presto! PageManager is a registered trademark of NewSoft Technology Corporation. Microdrive is a trademark of International Business Machine Corporation.

SmartMedia is a registered trademark of Toshiba Corporation.

CompactFlash is a registered trademark of SanDisk Corporation. Memory Stick is a registered trademark of Sony Corporation.

SecureDigital is a trademark of Matsushita Electric Industrial Co. Ltd., SanDisk Corporation and Toshiba Corporation.

SanDisk is a licensee of the SD and miniSD trademarks.

xD-Picture Card is a trademark of Fujifilm Co. Ltd., Toshiba Corporation and Olympus Optical Co. Ltd. Memory Stick Duo and MagicGate are trademarks of Sony Corporation. Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.

All other brand and product names mentioned in this Users Guide, the Software Users Guide (MFC-3240C and MFC-3340CN), and the Network Users Guide (FAX-1940CN and MFC-3340CN only) are registered trademarks of their respective companies.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 1

12

Troubleshooting Error messages

As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message. The most common error messages are shown below. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com.

Troubleshooting and routine maintenance

ERROR MESSAGES

ERROR MESSAGE

CAUSE ACTION

BT Call Sign On

The machine is set BT Call Sign to ON. You cannot change the Receive Mode from Manual to another mode.

Set BT Call Sign to OFF. (See BT Call Sign (For U.K. Only) on page A-1.)

Comm.Error Poor phone line quality caused a communication error.

Try the call again. If the problem continues, call the telephone company and ask them to check your phone line.

Connection Fail

You tried to poll a fax machine that is not in Polled Waiting mode.

Check the other fax machines polling setup.

Cover is Open Top cover is not closed completely.

Open, then close the top cover.

Data Remaining

Print data remains in the machines memory.

Re-start printing from your computer.

Print data remains in the machines memory. The USB cable was unplugged while the computer was sending the data to the machine.

Press Stop/Exit. The machine will cancel the job and eject the page that is being printed.

Disconnected The other person or other persons fax machine stopped the call.

Try to send or receive again.

12 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Document Jam The document scanned from ADF was longer than about 90 cm.

See Using the automatic document feeder (ADF) on page 1-8.

The document is jammed in the machine.

See Document Jam on page 12-5.

High Temperature

The print head is too warm. Allow the machine to cool down.

Ink Empty One or more of the ink cartridges is empty. The machine will stop all print operations. While memory is available, black and white faxes will be received into memory. If a sending machine has a colour fax, the machines handshake will request that the fax be sent as black and white. If the sending machine has the ability to convert it, the colour fax will be received into memory as a black and white fax.

Replace the ink cartridges. (See Replacing the ink cartridges on page 12-25.)

Low Temperature

The print head is too cold. Allow the machine to warm up.

Media Error (MFC-3340CN only)

The media card is either corrupted, improperly formatted, or there is a problem with the media drive.

Re-insert the card firmly into the slot to make sure it is in the proper position. If the error remains, check the media drive by inserting another media card that you know is working.

Near Empty One or more of the ink cartridges are running out of ink. If a sending machine has a colour fax, the machines handshake will request that the fax be sent as black and white. If the sending machine has the ability to convert it, the colour fax will be received into memory as a black and white fax.

Order a new ink cartridge. (See Replacing the ink cartridges on page 12-25.)

No Cartridge An ink cartridge is not properly installed.

Take out the ink cartridge and put it in again seating it properly. (See Replacing the ink cartridges on page 12-25.)

No File (MFC-3340CN only)

The media card in the media drive does not contain a .JPG file.

Reinsert the correct media card.

ERROR MESSAGES

ERROR MESSAGE

CAUSE ACTION

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 3

No Paper Fed The machine is out of paper. Add paper, and then press Mono Start or Colour Start.

The paper is jammed in the machine.

See Printer jam or paper jam on page 12-6.

No Response/Busy

The number you dialled does not answer or is busy.

Verify the number and try again.

Not Registered

You tried to access a One-Touch or Speed-Dial number that is not programmed.

Set up the One-Touch or Speed-Dial number. (See Storing One-Touch Dial numbers on page 5-1 and Storing Speed-Dial numbers on page 5-2.)

Out of Memory The machines memory is full. (Fax sending or copy operation in process) Press Stop/Exit and wait until the other operations in progress finish and then try again. OR Clear the data in the memory. To gain extra memory, you can turn off Fax Storage. (See Setting Fax Storage on page 6-2.) OR Print the faxes that are in the memory. (See Printing a fax from the memory on page 4-11.) (Printing operation in process) Reduce print resolution.

Paper Jam Paper is jammed in the machine. (See Printer jam or paper jam on page 12-6.)

Wrong Paper Size

Paper is not the correct size. Reload the correct size of paper (Letter, Legal or A4), and then press Mono Start or Colour Start.

ERROR MESSAGES

ERROR MESSAGE

CAUSE ACTION

12 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Unable to Change

Unable to Clean

Unable to Init.

Unable to Print

Unable to Scan

The machine has a mechanical problem. OR A foreign obstacle, such as a clip or ripped paper, is in the machine.

Close the document support and the document tray. Open the top cover and remove any foreign obstacles from inside the machine. If the error message continues, please follow the steps below before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power source for several minutes (which will erase all faxes), and then reconnect it. Check whether the machine has faxes in the memory 1.Press Menu/Set, 9, 0, 1. 2. If the machine has no faxes, disconnect the

machine from the power source for several minutes, and then reconnect it. OR If faxes are present, you can transfer them to another fax machine. Go to Step 3. OR For MFC-3340CN, you can forward the faxes to your PC. Please see Transfer faxes to your PC.

Transfer faxes to another fax machine If you have not set up your Station ID, you cannot enter fax transfer mode. 3.Enter the fax number to which faxes will be

forwarded. 4.Press Mono Start. 5.After the faxes are transferred, disconnect

the machine from the power source for several minutes, and then reconnect it. You can transfer the Fax Journal report to another fax machine by pressing Menu/Set, 9, 0, 2 in Step1.

Transfer faxes to your PC (MFC-3340CN only) You can move the faxes from your machines memory to your PC. 1.Press Menu/Set, 2, 5, 1. 2.Using or , select 1.PC Fax Receive,

and then press Menu/Set. The LCD will ask if you want to transfer a fax to your PC.

3.To transfer all faxes to your PC, press 1. OR To keep all faxes in the machines memory, press 2.

4.After the faxes are transferred, disconnect the machine from the power source for several minutes, and then reconnect it. (For details see Using Brother PC-FAX software on page 5-1 in Software Users Guide on the CD-ROM.)

ERROR MESSAGES

ERROR MESSAGE

CAUSE ACTION

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 5

Document Jam

If the document is jammed, follow the steps below.

Document is jammed inside the front of the machine. 1 Remove any paper from the ADF that is not jammed.

2 Pull the jammed document out toward the front of the machine.

3 Press Stop/Exit.

12 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Printer jam or paper jam

Remove the jammed paper depending on where it is jammed in the machine.

Paper is jammed inside the paper tray

1 Pull the paper tray out of the machine.

2 Slowly pull out the jammed paper to remove it.

Paper Tray

Jammed paper

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 7

Paper is jammed inside the machine 1 Remove the jam clear cover. Pull the jammed paper out of the

machine.

2 Re-insert the jam clear cover.

3 If you can not pull out the jammed paper, close the document support and the document tray and lift the open cover to the open position until it locks securely into place.

4 Remove the jammed paper.

If the paper is jammed underneath the print head, disconnect the machine from the power source so you can move the print head to take out the paper.

Jam Clear Cover

Top Cover

12 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE

5 Close the top cover.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 9

If you are having difficulty with your machine

If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.

The Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com.

DIFFICULTY SUGGESTIONS

Printing

No printout Check the interface cable connection on both the machine and your computer.

Check the machine is plugged in and not in the Power Save condition.

One or more ink cartridges are empty. (See Replacing the ink cartridges on page 12-25.)

Check to see if the LCD is showing an error message. (See Error messages on page 12-1.)

Poor quality print. Check the print quality. (See Checking the print quality on page 12-16.)

Make sure the Printer Driver or Paper Type setting in the menu matches the type of paper you are using. (See Media Type on page 1-8 in Software Users Guide on the CD-ROM and Setting the Paper Type on page 2-6.)

Make sure your ink cartridges are fresh. Cartridges remain fresh for up to two years if kept in their original packaging, after that the ink may become clogged. Cartridge expiration dates are printed on the package.

Try using the recommended types of paper. (See About paper on page 1-10.)

The recommended environment for your machine is between 20C to 33C.

White horizontal lines appear in text or graphics.

Clean the print head. (See Cleaning the print head on page 12-15.)

Try using the recommended types of paper. (See About paper on page 1-10.)

If horizontal bands appear when using plain paper, use the 'Enhanced Normal Printing' mode to help avoid banding on some types of plain paper. In the printer driver 'Basic' tab, click 'Settings', and check 'Enhanced Normal Printing'. If you continue to have horizontal bands, change the Media Type selection to 'Slow Drying Paper' in the printer driver 'Basic' tab to help enhance the print quality.

The machine prints blank pages.

Clean the print head. (See Cleaning the print head on page 12-15.)

Characters and lines are stacked.

Check the printing alignment. (See Checking the printing alignment on page 12-18.)

Printed text or images are skewed.

Make sure the paper is loaded properly in the paper tray and the paper side guide is adjusted correctly. (See How to load paper, envelopes and post cards on page 1-15.)

12 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Printing (Continued)

Smudged stain at the top center of the printed page.

Make sure the paper is not too thick or not curled. (See About paper on page 1-10.)

Printing appears dirty or ink seems to run.

Make sure you are using the proper types of paper. (See About paper on page 1-10.) Dont handle the paper until the ink is dry.

Stains appear on the reverse side or at the bottom of the page.

Make sure the Printer Platen is not dirty with ink. (See Cleaning the machine Printer Platen on page 12-24.)

Make sure you are using the paper support flap. (See How to load paper, envelopes and post cards on page 1-15.)

There are some dense lines. Check Reverse Order in the Basic tab of the printer driver.

The printouts are wrinkled. In the printer driver Basic tab, click the Settings, and uncheck the Bi-Directional Printing.

Cannot perform 2 in 1 or 4 in 1 printing.

Check that the paper size setting in the application and in the printer driver are the same.

Print speed is too slow. Changing the printer driver setting may improve the print speed. Highest resolution needs longer data processing, transfer and printing time. Try the other settings of quality in the printer driver Basic tab. Also, click the Settings tab, and make sure you uncheck the Colour Enhancement.

Borderless printing is slower than normal printing. If you want to print more quickly, set the Borderless feature off. (See Media Type on page 1-8 in Software Users Guide on the CD-ROM.)

Colour Enhancement is not working properly.

If the image data is not full colour in your application (Such as 256 colour), Colour Enhancement will not work. Please use at least 24 bit colour data with the Colour Enhancement feature.

Machine feeds multiple pages Make sure the paper is loaded properly in the paper tray. (See How to load paper, envelopes and post cards on page 1-15.)

Check that more than two types of paper are not loaded in the paper tray at any one time.

Printed pages are not stacked neatly.

Make sure you are using the paper support flap. (See How to load paper, envelopes and post cards on page 1-15.)

Machine does not print from Paint Brush.

Try setting the Display setting to 256 colours.

Machine does not print from Adobe Illustrator.

Try to reduce the print resolution.

Printing Received Faxes

Condensed print and white streaks across the page or the top and bottom of sentences are cut off.

This can be caused by static or interference on the telephone line. You can make a copy using the Mono Start key to see if the same problem occurs. If the copy looks good then the problem is probably the phone line and not your machine.

Vertical black lines when receiving.

The senders scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine.

DIFFICULTY SUGGESTIONS

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 11

Printing Received Faxes (Continued)

Received colour fax prints only in black and white.

Replace the colour ink cartridges that are empty or nearly empty, and then ask the other person to send the colour fax again. (See Replacing the ink cartridges on page 12-25.) Check that Fax Storage is set to OFF. (See Setting Fax Storage on page 6-2.)

Left and Right margins are cut off or a single page is printed on two pages.

Turn on Auto Reduction. (See Printing a reduced incoming fax (Auto Reduction) on page 4-10.)

Phone Line or Connections

Dialling does not work. (No dial tone)

Check the machine is plugged in.

Check for a dial tone. If possible, call your machine to hear it answer. If there is still no answer, check the telephone line cord connection and make sure all telephone connections are secured. If there is no ringing when you call your machine, ask your telephone company to check the line.

Change Tone/Pulse setting. (See Setting Tone or Pulse dialling mode (Except for the Nordic Countries) on page 2-1.)

Receiving Faxes

Cannot receive a fax Make sure the machine is in the correct receiving mode for your setup. (See Basic receiving operations (FAX-1835C, FAX-1840C, MFC-3240C and MFC-3340CN only) on page 4-1 and Basic receiving operations (FAX-1940CN only) on page 4-3.)

If you frequently encounter interference on the phone line, try changing the menu setting of Compatibility to Basic. (See How to improve print quality on page 12-15.)

If you connect your machine to PBX, PABX, ADSL or ISDN, set the menu setting of Phone Line Type to your phone type. (See Setting the Phone Line Type on page 2-3.)

Sending Faxes

Cannot send a fax Make sure that the Fax key is illuminated. (See How to enter Fax mode on page 3-1.)

Ask the other party to check that receiving machine has paper.

Print the Transmission Verification Report and check for an error. (See Printing reports on page 8-3.)

Transmission Verification Report says Result:NG or Result:ERROR.

There is probably temporary noise or static on the line. Try sending the fax again. If you send a PC FAX message and get Result:NG on the Transmission Verification Report, your machine may be out of memory.

If you frequently get transmission error with possible interference on the phone line, try to change the menu setting of Compatibility to Basic. (See How to improve print quality on page 12-15.)

If you connect your machine to PBX, PABX, ADSL or ISDN, set the menu setting of Phone Line Type to your phone type. (See Setting the Phone Line Type on page 2-3.)

Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machines scanner operation.

Vertical black lines when sending.

If the copy you made shows the same problem, your scanner is dirty. (See Routine maintenance on page 12-23.)

DIFFICULTY SUGGESTIONS

12 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Handling Incoming Calls

The machine Hears Voice as CNG Tone.

If your machine is set to Fax Detect ON, it is more sensitive to sounds. Your machine may mistakenly interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones. Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by turning Fax Detect to Off. (See Fax Detect (FAX-1835C, MFC-3240C and MFC-3340CN only) on page 4-8 and Fax Detect (FAX-1840C and FAX-1940CN only) on page 4-9.)

Transferring a Fax Call to the machine.

If you answered at the machine, press Mono Start and hang up immediately. If you answered on an external or extension phone, press your Fax Receive Code (default setting is ( 51). When your machine answers, hang up.

Custom features on a single line.

If you have Call Waiting, Call Waiting/Caller ID, Ring Master, BTs Call minder, an alarm system or any other custom feature on a single phone line with your machine, it may create a problem sending or receiving faxes. For example: If you are sending or receiving a fax message while a custom feature signal comes through on the line, the signal can temporarily interrupt or disrupt the faxes. Brothers ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive data on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, we recommend a separate phone line with no custom features.

Copying Difficulties

Cannot make a copy Make sure that the Copy key is illuminated. (See Enter Copy mode on page 9-1.)

Vertical streaks appear in copies

Sometimes you may see vertical streaks on copies. Clean the scanner. (See Cleaning the Scanner on page 12-23.)

Scanning Difficulties (MFC-3240C and MFC-3340CN only)

TWAIN/WIA errors appear while scanning.

Make sure the Brother TWAIN/WIA driver is selected as the primary source. In PaperPort, click Scan in the File menu and select the Brother TWAIN/WIA driver.

Software Difficulties (MFC-3240C and MFC-3340CN only)

Cannot install software or print Run the MFL-Pro Suite Repair and Install program on the CD-ROM. This program will repair and reinstall the software.

Device Busy Make sure the machine is not showing an error message on the LCD.

DIFFICULTY SUGGESTIONS

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 13

PhotoCapture Center Difficulties (MFC-3340CN only)

Removable Disk does not work properly.

a) Have you installed the Windows 2000 update? If not, do the following: 1. Disconnect the USB cable. 2. Install the Windows 2000 update. Please see the Quick Setup Guide. After the installation the PC will be automatically restarted. 3. Wait about 1 minute after you reboot the PC, and then connect the USB cable.

b) Take out the media card and put it back in again. c) If you have tried "Eject" from within Windows, you must take out the

media card before you continue. d) If an error message appears when you try to eject the media card, it

means the card is being accessed. Wait a while and then try again.

e) If all of the above do not work, please turn off your PC and machine, and then turn them on again. (You will have to unplug the power cord of the machine to turn it off.)

Cannot access Removable Disk from Desktop icon.

Make sure you have inserted the media card into the media slot.

Network Difficulties (FAX-1940CN and MFC-3340CN only)

I cannot print over the Network Make sure that your machine is powered on and is On Line and in Ready mode. Print Network Configuration list. (See Printing reports on page 8-1.) Then the current settings of the network are printed. Reconnect the LAN cable to the hub to verify that the cabling and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. If the connections are good, the machine shows LAN Active for 2 seconds.

DIFFICULTY SUGGESTIONS

12 - 14 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Compatibility

If you are having difficulty sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility. The machine adjusts the modem speed for fax operations.

1 Press Menu/Set, 2, 0, 2. 2 Press or to select Basic, (or

Normal).

Press Menu/Set. 3 Press Stop/Exit.

For FAX-1940CN, MFC-3240C and MFC-3340CN, you can select High to return to 33600 bps.

Basic reduces the modem speed to 9600 bps. Unless there is a lot of interference on your phone line, you may prefer to use it only when needed.

Normal sets the modem speed at 14400 bps.

2.Compatibility

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 15

How to improve print quality Cleaning the print head

To ensure good print quality, the machine will regularly clean the print head. You can start the cleaning process manually if needed.

Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean Black only or three colours at a time (Cyan/Yellow/Magenta), or all four colours at once.

Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.

Caution

Do NOT touch the print head. Touching the print head may cause permanent damage and may void the print heads warranty.

1 Press Ink Management. 2 Press or to select Cleaning.

Press Menu/Set. 3 Press or to select Black, Color or All.

Press Menu/Set. The machine will clean the print head. When cleaning is finished, the machine will go back to standby mode automatically.

If you clean the print head at least five times and the print has not improved, call your Brother dealer for service.

12 - 16 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Checking the print quality

If faded or streaked colours and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.

1 Press Ink Management. 2 Press or to select Test Print.

Press Menu/Set. 3 Press or to select Print Quality.

Press Menu/Set. 4 Press Colour Start.

The machine begins printing the Print Quality Check Sheet. 5 Check the sheet to see if the quality is OK by following these

steps:

Colour block quality check The LCD shows:

6 Check the quality of the four colour blocks on the sheet. 7 If all lines are clear and visible, press 1 (Yes), and go to Step 10.

OR

If you can see missing short lines as shown below, press 2 (No).

The LCD will ask you if the print quality is OK for black and three colours.

OK Poor

Is Quality OK?

1.Yes 2.No

Black OK?

1.Yes 2.No

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 17

8 Press 2 (No) for black or three colours with a problem.

The LCD shows:

Press 1 (Yes). The machine will start cleaning the print head.

9 After cleaning is finished, press Colour Start. The machine will start printing the Print Quality Check Sheet again and then return to step 5.

10 Press Stop/Exit.

If you still see missing ink in this Print Quality Check Sheet, repeat the cleaning and test print procedures at least five times. If ink is still missing after the fifth cleaning and test print, replace the ink cartridge for the clogged colour. (Perhaps the ink cartridge was in your machine over six months or the expiration date written on the cartridge package has passed. Or, the ink may not have been stored properly before use.)

After replacing the ink cartridge, check it by printing another Print Quality Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call your Brother dealer.

Caution Do NOT touch the print head. Touching the print head may cause permanent damage and may void the print heads warranty.

When a print head nozzle is clogged the printed sample looks like this.

After the print head nozzle is cleaned, the horizontal lines are gone.

Start Cleaning?

1.Yes 2.No

12 - 18 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Checking the printing alignment

You should rarely need to adjust the printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made.

1 Press Ink Management. 2 Press or to select Test Print.

Press Menu/Set. 3 Press or to select Alignment.

Press Menu/Set. 4 Press Mono Start or Colour Start.

The machine begins printing the Alignment Check Sheet. The LCD shows:

5 Check the 600 dpi and 1200 dpi test prints to see if number 5 most closely matches number 0. If the number 5 sample of both the 600 dpi and 1200 dpi are the best matches, press 1 (Yes) to finish Alignment Check, and go to Step 8. OR

If another test print number is a better match for either 600 dpi or 1200 dpi, press 2 (No) to select it.

6 For 600 dpi, press the number of the test print that most closely matches the number 0 sample (1-8).

7 For 1200 dpi, press the number of the test print that most closely matches the number 0 sample (1-8).

8 Press Stop/Exit.

Is Alignment OK?

1.Yes 2.No

600dpi Adjust

Select Best # 5

1200dpi Adjust

Select Best # 5

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 19

Checking the ink volume You can check the ink that is left in the cartridge.

1 Press Ink Management. 2 Press or to select Ink Volume.

Press Menu/Set. 3 Press or to select the colour you

want to check. The LCD shows the ink volume.

4 Press Stop/Exit.

(MFC-3240C and MFC-3340CN only) You can check the ink volume from your computer. (See MFC Remote Setup (not available for DCP-110C, DCP-310CN and MFC-210C) on page 4-1 in Software Users Guide on the CD-ROM or MFC Remote Setup (Mac OS X 10.2.4 or greater) (not available for DCP-110C, DCP-310CN and MFC-210C) on page 8-43 in Software Users Guide on the CD-ROM.)

Ink Volume

Bk:- +

12 - 20 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Packing and shipping the machine

Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty.

Caution It is important to allow the machine to park the print head after a print job. Listen carefully to the machine before disconnecting it from the power source to ensure that all mechanical noise has stopped. Not allowing the machine to complete this parking process may lead to print problems and possible damage to the print head.

1 Close the document support and the document tray.

2 Lift the top cover to the open position until it locks securely into place.

3 Remove all the ink cartridges and attach the protective parts. (See Replacing the ink cartridges on page 12-25.)

Caution If you are not able to find the protective parts, do NOT remove the ink cartridges before shipping. It is essential that the machine be shipped with either the protective parts or the ink cartridges in position. Shipping without them will cause damage to your machine and may void your warranty.

When attaching the protective parts, make sure it clips into place as shown in the diagram.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 21

4 Close the top cover.

5 Unplug the machine from the telephone wall socket and remove the telephone line cord from machine.

6 Unplug the machine from the electrical socket. 7 Unplug the USB cable or LAN cable from the machine, if it is

connected.

8 If your machine has a handset, remove it and the handset curled cord.

9 Wrap the machine in the bag and place it in the original carton with the original packing material.

12 - 22 TROUBLESHOOTING AND ROUTINE MAINTENANCE

10 Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton.

11 Close the carton.

(FAX-1840C and FAX-1940CN only) (MFC-3240C and

MFC-3340CN only)

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 23

Routine maintenance Cleaning the Scanner Unplug the machine, close the document support and the document tray and then open the top cover. Clean the flat white plate and the glass strip below the bar with isopropyl alcohol on a lint-free cloth.

Glass Strip

White Plate

12 - 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Cleaning the machine Printer Platen

WARNING Be sure to unplug the machine from the AC power outlet before

cleaning the printer platen.

Be careful not to touch the paper feed star wheels and encoder film.

When you want to clean your machine printer platen, wipe it with a lint free cloth that is dry.

If ink is scattered on or around the printer platen be sure to wipe it off with a soft, dry, lint-free cloth.

Paper Feed Star Wheel

Do NOT Touch! Encoder Film

Do NOT Touch!

Clean Here

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 25

Replacing the ink cartridges

Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will notify you with a message on the LCD. The LCD will inform you which ink cartridge is low or needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order. Even though the machine informs you that an ink cartridge is empty, there will be a small amount of ink remaining in the ink cartridge. It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly. 1 Close the document support and the document tray.

2 Lift the top cover to the open position until it locks securely into place.

If one or more ink cartridges are empty, for example Black, the LCD shows Ink Empty Black and Open Cover.

3 Pull the ink cartridge hook toward you and remove the ink cartridge for the colour shown on the LCD.

4 Open the new ink cartridge bag for the colour shown on the LCD, and then take out the ink cartridge.

Ink Cartridge Hook

12 - 26 TROUBLESHOOTING AND ROUTINE MAINTENANCE

5 Remove the cartridge covers.

6 Each colour has its own correct position. Keep the ink cartridge in an upright position when you insert it into slot. Press down on the ink cartridge until the hook snaps over it.

Do not touch the area shown in the illustration above.

If the cartridge cover comes off when you open the bag the cartridge will not be damaged.

Cartridge Cover

DO NOT TOUCH

New Ink Cartridge

Ink Cartridge Hook

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 27

7 If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Blck? 1.Yes 2.No. For each new cartridge you installed, press 1 on the dial pad to automatically reset the ink dot counter for that colour. If the ink cartridge you installed is not a brand new one, please be sure to select 2.

WARNING If ink gets in your eyes, irrigate them with water immediately and call a doctor if you are concerned.

If you wait until Ink Empty message is displayed on the LCD, the machine will automatically reset the ink dot counter.

If the Install message is on the display after you have installed ink cartridges, check that the ink cartridges are installed properly.

12 - 28 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Caution

Do not remove ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.

Do not touch the cartridge insertion slots. If you do so, the ink may stain your skin.

If ink stains your skin or clothing, wash with soap or detergent immediately.

If you install an ink cartridge in the wrong colour position, you must clean the print head several times before you start printing (after correcting the cartridge installation) because the colours were mixed.

Once you open an ink cartridge, install it in the machine and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.

Do not dismantle or tamper with the ink cartridge, this can cause the ink to leak out of the cartridge.

Brother multifunction machines are designed to work with ink of a particular specification and work to a level of optimum performance when used with genuine Brother ink cartridges. Brother cannot guarantee this optimum performance if ink or ink cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother cartridges with this machine or the refilling of empty cartridges with ink from other sources. If damage is caused to the print head or other parts of this machine as a result of the use of ink or ink cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result will not be covered by the warranty.

APPENDIX A A - 1

A Telephone services BT Call Sign (For U.K. Only)

This machine feature lets you use the BT Call Sign subscriber service which allows you to have at least two separate telephone numbers on one phone line. Each phone number has its own distinctive ringing pattern, so you know which phone number is ringing. This is one way you can have a separate phone number for your machine.

Your machine has a BT Call Sign compatible distinctive ringing function, allowing you to dedicate a second phone number (on the same phone line) just for receiving faxes.

To enable the machine to work with BT Call Sign (Only with your external phone) 1 Press Menu/Set, 2, 0, 3.

The screen displays the current setting of this feature.

2 Press or to select On (or Off).

3 Press Menu/Set. 4 Press Stop/Exit.

Appendix A

You can switch BT Call Sign off temporarily, then turn it back on. When you get a new fax number, make sure you reset this function. This machine will automatically answer incoming calls that use your new fax number.

When you set the BT Call Sign feature to ON, the receive mode is set to Manual automatically. Manual mode will not respond to incoming telephone calls, since the number you use for telephone calls will use the normal ring pattern.

If you turn off BT Call Sign, receive mode stays Manual. You need to set receive mode again.

A - 2 APPENDIX A

Advanced receiving operations Operation from extension telephones

If you answer a fax call on an extension telephone, or an external telephone into the correct socket on the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code 51, the machine starts to receive a fax. (See Fax Detect (FAX-1835C, MFC-3240C and MFC-3340CN only) on page 4-8 or Fax Detect (FAX-1840C and FAX-1940CN only) on page 4-9.) If the machine answers a voice call and pseudo/double-rings for you to take over, use the Telephone Answer Code #51 to take the call at an extension phone. (See Setting the F/T Ring Time (Fax/Tel mode only) on page 4-7.)

If you answer a call and no one is on the line, you should assume that youre receiving a manual fax.

Press 51 and wait for the chirp or until the machines LCD displays Receiving, and then hang up.

Your caller will have to press Start to send the fax.

APPENDIX A A - 3

Fax/Tel mode

When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call.

If you are at an extension phone, youll need to lift the handset during the F/T Ring Time and then press #51 between the pseudo/double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing 51.

Fax/Tel mode in the Power Save condition

For FAX-1840C and FAX-1940CN:

When the machine is in Fax/Tel mode and pseudo/double-rings to alert you to pick up a voice call, you can only answer by picking up the machines handset.

If you answer before the machine answers with pseudo/double-ringing, you can pick up the call at an external or extension phone.

For FAX-1835C, MFC-3240C and MFC-3340CN:

Fax/Tel mode does not work in the power save condition. The machine will not answer telephone or fax calls and will keep ringing. If you are at an external or extension phone, lift the handset of the extension phone and talk. If you hear fax tones, hold the handset until Fax Detect activates your machine. If the other party says they want to send you a fax, activate the machine by pressing 51.

A - 4 APPENDIX A

Using a cordless external handset

If the base unit of your cordless telephone is connected (see page A-5) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.

Changing the remote codes

Remote Codes might not work with some telephone systems. The preset Fax Receive Code is 51. The preset Telephone Answer Code is #51.

1 If it is not illuminated in green, press (Fax).

2 Press Menu/Set, 2, 1, 4.

3 Press or to select On (or Off). Press Menu/Set.

4 Enter the new Fax Receive Code.

Press Menu/Set. 5 Enter the new Telephone Answer Code.

Press Menu/Set. 6 Press Stop/Exit.

If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and Telephone Answer Code to another three-digit code (such as ### and 998).

4.Remote Code

APPENDIX A A - 5

Connecting an external device to your machine Connecting an external telephone

You can connect a separate telephone as shown in the diagram below.

When you are using an external or extension telephone, the LCD shows Telephone (FAX-1835C, MFC-3240C and MFC-3340CN only) or Ext. Tel in Use (FAX-1840C and FAX-1940CN only).

Extension Telephone

External Telephone

A - 6 APPENDIX A

Connecting an external telephone answering device (TAD)

Sequence You may choose to connect an additional answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine listens for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it does not hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.

The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax handshake. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.

If you do not receive all your faxes, reduce the Ring Delay setting on your external TAD.

APPENDIX A A - 7

When you are using a TAD, the LCD shows Telephone (FAX-1835C, MFC-3240C and MFC-3340CN only) or Ext. Tel in Use (FAX-1840C and FAX-1940CN only).

Connections The external TAD must be connected as shown above. 1 Set your external TAD to one or two rings. (The machines Ring

Delay setting does not apply.) 2 Record the outgoing message on your external TAD.

3 Set the TAD to answer calls.

4 For FAX-1940CN, set the Receive Mode to Manual. (See Choosing the Receive Mode on page 4-3.) OR

For FAX-1835CN, FAX-1840C, MFC-3240C and MFC-3340CN, set the Receive Mode to External TAD.

(See Choosing the Receive Mode on page 4-1.)

Do not connect a TAD elsewhere on the same phone line.

TAD

TAD

A - 8 APPENDIX A

Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.

1 Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)

2 Limit your speaking to 20 seconds.

We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must re-record the OGM to include it.

APPENDIX A A - 9

Using extension telephones (For U.K. only) It may be that your premises are already wired with parallel extension telephones, or you intend to add extension telephones to your line, in addition to your machine. While the simplest arrangement is straightforward parallel connection, there are some reasons as to why this arrangement will cause unsatisfactory service, the most obvious of which is inadvertent interruption of a facsimile transmission by someone picking up an extension telephone in order to make an outgoing call. Additionally, Fax receive code may not operate reliably in such a simple configuration. This machine may also be set to make a delayed transmission (i.e. a transmission at a pre-set time). This pre-set job may coincide with someone picking up an extension handset. Such problems can easily be eliminated however, if you arrange modification of your extension wiring circuit, such that extension devices are connected downstream of your machine, in a master/slave configuration (see fig. 2 on next page). In such a configuration, this machine can always detect whether a telephone is in use, thus it will not attempt to seize the line during that time. This is known as telephone off-hook detection.

The inadvisable configuration is shown in figure 1 on the next page, and the recommended master/slave configuration is shown in figure 2.

This new connection configuration can be arranged by contacting BT, Kingston upon Hull Telecommunications, your PABX maintainer or a qualified telephone installation company as appropriate. Simply explained, the extension telephone circuit should be terminated on a normal modular plug (BT 431A style), which in turn should be inserted into the modular socket of the white T-shaped connector provided as part of the line cord assembly.

A - 10 APPENDIX A

These phones are now connected as external devices as per page A-5, because they are connected to the fax machine via the T-connector.

FAX

EXTENSION SOCKET

EXTENSION SOCKET

MASTER SOCKET INCOMING

LINE

INADVISABLE CONNECTION OF EXTENSION SOCKETS Fig. 1.

EXTENSION SOCKET

EXTENSION SOCKET

MASTER SOCKET INCOMING

LINE

RECOMMENDED CONNECTION OF EXTENSION SOCKETS Fig. 2.

FAX

FAX MACHINE MUST BE PLUGGED INTO MASTER SOCKET

DISCONNECT

APPENDIX A A - 11

Multi-line connections (PBX)

Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you. It is advisable to have a separate line for the machine.

If the machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received.

If you are installing the machine to work with a PBX 1 It is not guaranteed that the unit will operate properly under all

circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.

2 If all incoming calls will be answered by a switchboard operator, it is recommended that the Receive Mode be set to Manual. All incoming calls should initially be regarded as telephone calls.

Custom features on your phone line

If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, an alarm system or other custom feature on one phone line it may create a problem with the operation of your machine. (See Custom features on a single line. on page 12-12.)

B - 1 APPENDIX B

B On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options.

Menu table

You can probably program your machine without the Users Guide if you use the Menu table that begins on page B-3. These pages will help you understand the menu selections and options that are found in the machines programs.

Memory storage

If there is a power failure, you will not lose your menu settings because they are stored permanently. Temporary settings (such as Contrast, Overseas Mode, and so on) will be lost. You may also have to reset the date and time.

Appendix B

You can program your machine by pressing Menu/Set, followed by the menu numbers. For example to set Fax Resolution to Fine: Press Menu/Set, 2, 2, 2 and or to select Fine. Press Menu/Set.

APPENDIX B B - 2

Navigation keys

You can access the menu mode by pressing Menu/Set. When you enter the menu, the LCD scrolls.

Press 1 for General Setup menu

OR Press 2 for Fax menu

OR

Press 3 for Copy menu

Press 0 for Initial Setup

You can scroll more quickly through each menu level by pressing the arrow for the direction you want: or . Select an option by pressing Menu/Set when that option appears on the LCD.

The LCD will then show the next menu level.

Press or to scroll to your next menu selection. Press Menu/Set. When you finish setting an option, the LCD shows Accepted.

Access the menu

Go to the next menu level Accept an option

Scroll through the current menu level

Go back to the previous menu level

Exit the menu

1.General Setup

2.Fax

3.Copy

... .

0.Initial Setup

B - 3 APPENDIX B

Main Menu Submenu Menu Selections

Options Descriptions Page

1.General Setup

1.Mode Timer 5 Mins 2 Mins 1 Min 30 Secs (Default for MFC-3240C, MFC-3340CN) 0 Sec (Default for FAX-1835C, FAX-1840C, MFC-1940CN) Off

Sets the time to return to Fax mode.

2-4

2.Paper Type Plain Inkjet Glossy Transprncy

Sets the type of paper in the paper tray.

2-6

3.Paper Size Letter Legal A4 A5 10x15cm

Sets the size of the paper in the paper tray.

2-6

4.Volume 1.Ring High Med Low Off

Adjusts the ring volume.

2-7

2.Beeper High Med Low Off

Adjusts the volume level of the beeper.

2-7

3.Speaker High Med Low Off

Adjusts the speaker volume.

2-8

5.Auto Daylight

On Off

Changes for Daylight Savings Time automatically.

2-9

The factory settings are shown in Bold.

to exitSelect & Set Select & Set

to accept

APPENDIX B B - 4

1.General Setup (Continued)

6.P.Save Setting

On Off

Customizes the Power Save key not to receive fax in power save condition.

1-7

7.LCD Contrast

Light Dark

Adjust the contrast of the LCD.

2-9

2.Fax 1.Setup Receive (In Fax mode only)

1.Ring Delay (Excluding FAX-1940CN)

01-04(02) (UK only) 00-05(02) (Nordic countries only)

Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode.

4-2

1.Ring Delay (FAX-1940CN only)

Ring Delay

00-04(02) (UK only) 00-05(02) (Nordic countries only)

Sets the number of rings before the machine answers in Fax Only, Fax/Tel or TAD mode.

4-5

Toll Saver On Off

Cost saving feature: the machine rings 2 times if there are messages and 4 times if there are no messages, so you can hang up and not pay for the call.

4-6

2.F/T Ring Time

70 Sec 40 Sec 30 Sec 20 Sec

Sets the pseudo/double-ring time in Fax/Tel mode.

4-7

3.Fax Detect On Semi (FAX-1840C, FAX-1940CN only) Off

Receives fax messages without pressing the Mono Start or Colour Start key.

4-8

4.Remote Code

On ( 51, #51) Off

You can answer all calls at an extension or external phone and use codes to turn the machine on or off. You can personalize these codes.

A-4

Main Menu Submenu Menu Selections

Options Descriptions Page

The factory settings are shown in Bold.

B - 5 APPENDIX B

2.Fax (Continued)

1.Setup Receive (In Fax mode only) (Continued)

5.Auto Reduction

On Off

Reduces the size of incoming faxes.

4-10

6.Memory Receive

On Off

Automatically stores any incoming faxes in its memory if it runs out of paper.

4-11

7.Polling RX Standard Secure Timer

Sets up your machine to poll another fax machine.

4-12

2.Setup Send (In Fax mode only)

1.Contrast Auto Light Dark

Changes the lightness or darkness of faxes you send.

3-6

2.Fax Resolution

Standard Fine S.Fine Photo

Sets the default resolution for outgoing faxes.

3-7

3.Delayed Fax

Set the time of day in 24 hour format that the delayed faxes will be sent.

3-13

4.Batch TX On Off

Combines delayed faxes to the same fax number at the same time of day into one transmission.

3-14

5.Real Time TX

Off On Next Fax Only

You can send a fax without using the memory.

3-9

6.Polled TX Standard Secure

Sets up the document on your machine to be retrieved by another fax machine.

3-15

7.Overseas Mode

On Off

If you are having difficultly sending faxes overseas, set this to On.

3-12

Main Menu Submenu Menu Selections

Options Descriptions Page

The factory settings are shown in Bold.

APPENDIX B B - 6

2.Fax (Continued)

3.Set Quick-Dial

1.One-Touch Dial

Stores One-Touch Dial numbers, so you can dial by pressing one key (and Start).

5-1

2.Speed-Dial Stores Speed-Dial numbers, so you can dial by pressing only a few keys (and Start).

5-2

3.Setup Groups

Sets up a Group number for Broadcasting.

5-4

4.Report Setting

1.XMIT Report

On On+Image Off Off+Image

Initial setup for Transmission Verification Report and Journal Report.

8-1

2.Journal Period

Every 7 Days Every 2 Days Every 24 Hours Every 12 Hours Every 6 Hours Every 50 Faxes Off

8-2

5.Remote Fax Opt

1.Forward/ Store

Off Fax Forward Fax Storage PC Fax Receive (MFC-3340CN only)

Sets the machine to forward fax messages, to store incoming faxes in the memory (so you can retrieve them while you are away from your machine), or to send faxes to your PC.

6-2

2.Remote Access

--- You must set your own code for Remote Retrieval.

6-3

3.Print Document

Prints incoming faxes stored in the memory.

4-11

6.Remaining Jobs

Checks which jobs are in the memory and lets you cancel selected jobs.

3-10

Main Menu Submenu Menu Selections

Options Descriptions Page

The factory settings are shown in Bold.

B - 7 APPENDIX B

2.Fax (Continued)

7.Setup TAD (FAX-1940CN only)

1.OGM TAD Message F/T Message

Play/Record or erase the outgoing message.

7-2

2.ICM Max.Time

180 120 60 30

Select the maximum length of incoming messages.

7-6

3.ICM Rec.Monitr

Off On

Allows you to turn the speaker volume for voice messages as they come in On or Off.

7-7

0.Miscellaneous 1.TX Lock (Except for FAX-1940CN)

Prohibits most functions except receiving faxes.

3-17

1.Mem Security (FAX-1940CN only)

Prohibits most functions except receiving faxes into memory.

3-17

2.Compatibility High (FAX-1940CN, MFC-3240C, MFC-3340CN only) Normal Basic

Adjust the Equalization for transmission problems.

12-15

3.BT Call Sign (U.K. Only)

On Off

Use with BT Call Sign.

A-1

3.Distinctive (Denmark Only)

See Danish Users Guide included on the CD-ROM.

3.Copy 1.Quality Best Normal Fast

Selects the Copy resolution for your type of document.

9-12

2.Brightness - + - + - + - + - +

Adjusts the brightness.

9-12

3.Contrast - + - + - + - + - +

Adjusts the contrast for copies.

9-13

Main Menu Submenu Menu Selections

Options Descriptions Page

The factory settings are shown in Bold.

APPENDIX B B - 8

3.Copy (Continued)

4.Color Adjust

1.Red R:- + R:- + R:- + R:- + R:- +

Adjusts the amount of Red in copies.

9-13

2.Green G:- + G:- + G:- + G:- + G:- +

Adjusts the amount of Green in copies.

3.Blue B:- + B:- + B:- + B:- + B:- +

Adjusts the amount of Blue in copies.

4.PhotoCapture (MFC-3340CN only)

1.Print Quality

Normal Photo

Selects the print quality.

10-9

2.Paper & Size

Letter Glossy 10x15cm Glossy 13x18cm Glossy A4 Glossy Letter Plain A4 Plain Letter Inkjet A4 Inkjet 10x15cm Inkjet

Selects the paper and print size.

10-9

3.Brightness - + - + - + - + - +

Adjusts the brightness.

10-10

4.Contrast - + - + - + - + - +

Adjusts the contrast. 10-10

Main Menu Submenu Menu Selections

Options Descriptions Page

The factory settings are shown in Bold.

B - 9 APPENDIX B

4.PhotoCapture (Continued)

5.Color Enhance

On Off

1.White Balance - + - + - + - + - +

Adjusts the hue of the white areas.

10-10

2.Sharpness - + - + - + - + - +

Enhances the detail of the image.

3.Color Density - + - + - + - + - +

Adjusts the total amount of colour in the image.

6.Cropping On Off

Crops the image around the margin to fit the paper size or print size. Turn this feature Off if you want to print whole images or prevent unwanted cropping.

10-12

7.Borderless On Off

Expands the printable area to fit the edges of the paper

10-12

8.Scan to Card

1.Quality B/W 200x100 dpi B/W 200 dpi Color 150 dpi Color 300 dpi Color 600 dpi

Selects the Scan resolution for your type of document.

2-25*1

2.B/W File Type

TIFF PDF

Selects the default file format for black and white scanning.

2-26*1

3.ColorFile Type

PDF JPEG

Selects the default file format for colour scanning.

2-27*1

Main Menu Submenu Menu Selections

Options Descriptions Page

The factory settings are shown in Bold. *1 See the complete Software Users Guide on the CD-ROM.

APPENDIX B B - 10

4.LAN (FAX-1940CN only) 5.LAN (MFC-3340CN only)

1.Setup TCP/IP

1.BOOT Method

Auto Static RARP BOOTP DHCP

You can choose the BOOT method that best suits you needs.

See Network Users Guide on the CD-ROM

2.IP Address [000-255]. [000-255]. [000-255]. [000-255]

Enter the IP address.

3.Subnet Mask

[000-255]. [000-255]. [000-255]. [000-255]

Enter the Subnet mask.

4.Gateway [000-255]. [000-255]. [000-255]. [000-255]

Enter the Gateway address.

5.Host Name BRN_XXXXXX Enter the Host name.

6.WINS Config

Auto Static

You can choose the WINS configuration mode.

7.WINS Server

(Primary) 000.000.000.000

Specifies the IP address of the primary or secondary server.

8.DNS Server (Primary) 000.000.000.000

Specifies the IP address of the primary or secondary server.

9.APIPA On Off

Automatically allocates the IP address from the link-local address range.

2.Setup Misc.

1.Ethernet Auto 100B-FD 100B-HD 10B-FD 10B-HD

Selects Ethernet link mode.

2.Time Zone GMT+0:00 Sets the time zone for your country.

0.Factory Reset

Restore all network settings to factory default.

Main Menu Submenu Menu Selections

Options Descriptions Page

The factory settings are shown in Bold.

B - 11 APPENDIX B

4.Print Reports (MFC-3240C only) 6.Print Reports (MFC-3340CN only)

1.Help List You can print these lists and reports.

8-3

2.Quick-Dial

3.Fax Journal

4.XMIT Verify

5.User Settings (MFC-3340CN only)

6.Network Config (MFC-3340CN only)

0.Initial Setup

1.Receive Mode (Except FAX-1940CN)

Fax Only Fax/Tel External TAD Manual

You can choose the receive mode that best suits your needs.

4-1 4-2

1.Receive Mode (FAX-1940CN only)

Fax Only Fax/Tel Manual

You can choose the receive mode that best suits your needs.

4-3

2.Date/Time Puts the date and time on the LCD and in headings of faxes you send.

2-1

3.Station ID Fax: Name:

Program your name and fax number to appear on each page you fax.

2-2

4.Tone/Pulse (Excluding Nordic countries)

Tone Pulse

Selects the dialling mode.

2-1

5.Phone Line Set

Normal ISDN PBX ADSL

Select the phone line type.

2-3

Main Menu Submenu Menu Selections

Options Descriptions Page

The factory settings are shown in Bold.

APPENDIX B B - 12

0.Initial Setup (Continued)

0.Local Language (For Czech and Hungarian)

Czech Hungar. English

Allows you to change the LCD Language for your country.

See Quick Setup Guide

0.Local Language (For Norwegian, Swedish, Danish and Finnish)

Norweg. Swedish Danish Finnish English

Main Menu Submenu Menu Selections

Options Descriptions Page

The factory settings are shown in Bold.

B - 13 APPENDIX B

Entering Text

When you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above them. The keys for 0, # and

do not have printed letters because they are used for special characters. By pressing the appropriate number key repeatedly, you can access the character you want.

Inserting spaces To enter a space in the fax number, press once between numbers. To enter a space in the name, press twice between characters.

Making corrections If you entered a letter incorrectly and want to change it, press to move the cursor under the incorrect character. Then press Stop/Exit. All letters above and to the right of the cursor will be deleted. Re-enter the correct character. You can also back up and type over incorrect letters.

Repeating letters If you need to enter a character that is on the same key as the previous character, press to move the cursor to the right before you press the key again.

Press Key one time two times three times four times

2 A B C 2

3 D E F 3

4 G H I 4

5 J K L 5

6 M N O 6

7 P Q R S

8 T U V 8

9 W X Y Z

APPENDIX B B - 14

Special characters and symbols Press , # or 0, and then press or to move the cursor under the special character or symbol you want. Then press Menu/Set to select it.

Press for (space) ! " # $ % & ( ) + , - . /

Press # for : ; < = > ? @ [ ] ^ _

Press 0 for 0

G - 1 GLOSSARY

G ADF (automatic document feeder) The document can be placed

in the ADF and scanned one page at a time automatically.

Auto Reduction Reduces the size of incoming faxes.

Automatic fax transmission (FAX-1835C, MFC-3240C and MFC-3340CN only) Sending a fax without picking up the handset of

an external phone.

Automatic fax transmission (FAX-1840C and FAX-1940CN only) Sending a fax without picking up the handset of the machine

or pressing Speaker Phone (FAX-1940CN only).

Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy.

Backup Print Your machine prints a copy of every fax that is received and stored in memory.This is a safety feature so you will not lose messages during a power failure.

Batch Transmission (Black and white faxes only) As a cost saving feature, all delayed faxes to the same fax number will be sent as one transmission.

Beeper Volume Volume setting for the beep when you press a key or make an error.

Brightness Changing the Brightness makes the whole image lighter or darker.

Broadcasting The ability to send the same fax message to more than one location.

Cancel Job Cancels a programmed job, like Delayed Fax or Polling.

CNG tones The special tones (beeps) sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling.

Glossary

GLOSSARY G - 2

Coding method Method of coding the information contained in the document. All fax machines must use a minimum standard of Modified Huffman (MH). Your machine is capable of greater compression methods, Modified Read (MR), Modified Modified Read (MMR) and JPEG, if the receiving machine has the same capability.

Communication error (or Comm. Error) An error during fax sending or receiving, usually caused by line noise or static.

Compatibility group The ability of one fax unit to communicate with another. Compatibility is assured between ITU-T Groups.

Contrast Setting to compensate for dark or light documents, by making faxes or copies of dark documents lighter and light documents darker.

Colour Enhancement (MFC-3340CN only) Adjusts the colour in the image for better print quality by improving sharpness, white balance and colour density.

Delayed Fax Sends your fax at a specified later time that day.

Dual Access Your machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax or receiving or printing an incoming fax.

ECM (Error Correction Mode) Detects errors during fax transmission and resends the pages of the fax that had an error.

Extension phone A telephone on the fax number that is plugged into a separate wall socket.

External phone A TAD (telephone answering device) or telephone that is connected to your machine.

F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.

Fax Detect Enables your machine to respond to CNG tones if you interrupt a fax call by answering it.

Fax Forwarding Sends a fax received into the memory to another pre-programmed fax number.

G - 3 GLOSSARY

Fax Receive Code Press this code ( 5 1) when you answer a fax call on an extension or external phone.

Fax Storage You can store faxes in memory.

Fax tones The signals sent by sending and receiving fax machines while communicating information.

Fax/Tel You can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device (TAD).

Fine resolution Resolution is 203 x 196 dpi. It is used for small print and graphs.

Gray scale The shades of gray available for copying and faxing photographs.

Group number A combination of One-Touch and Speed-Dial numbers that are stored on a One-Touch key or in a Speed-Dial location for Broadcasting.

Help list A printout of the complete Menu table that you can use to program your machine when you do not have the Users Guide with you.

Fax Journal Lists information about the last 200 incoming and outgoing faxes. TX means Transmit. RX means Receive.

Journal Period The pre-programmed time period between automatically printed Fax Journal Reports. You can print the Fax Journal on demand without interrupting the cycle.

LCD (liquid crystal display) The display screen on the machine that shows interactive messages during On-Screen Programming and shows the date and time when the machine is idle.

Manual fax When you lift the handset of the machine (FAX-1840C and FAX-1940CN only) or external telephone or press Speaker Phone (FAX-1940CN only) so you can hear the receiving fax machine answer before you press Mono Start or Colour Start to begin transmission.

Menu mode Programming mode for changing your machines settings.

OCR (optical character recognition) (MFC-3240C and MFC-3340CN only) The bundled ScanSoft OmniPage software

application converts an image of text to text you can edit.

GLOSSARY G - 4

One-Touch Keys on the machines control panel where you can store numbers for easy dialling. You can store a second number on each key if you press Shift and the One-Touch Key together.

Out of Paper Reception Receives faxes into the machines memory when the machine is out of paper.

Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines.

Pause Allows you to place a 3.5 second delay in the dialling sequence stored on One-Touch keys and Speed-Dial numbers. Press Redial/Pause as many times as needed for longer pauses.

PhotoCapture Center (MFC-3340CN only) Allows you to print digital photos from your digital camera at high resolution for photo quality printing.

Photo resolution A resolution setting that uses varying shades of gray for the best representation of photographs.

Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages.

Pulse A form of rotary dialling on a telephone line.

Quick Dial List A listing of names and numbers stored in One-Touch and Speed-Dial memory, in numerical order.

Real Time Transmission When memory is full, you can send faxes in real time.

Remaining jobs You can check which jobs are waiting in memory and cancel jobs individually.

Remote Access Code Your own four-digit code (--- ) that allows you to call and access your machine from a remote location.

Remote Retrieval Access The ability to access your machine remotely from a touch tone phone.

Resolution The number of vertical and horizontal lines per inch. See: Standard, Fine, Super Fine and Photo.

G - 5 GLOSSARY

Ring Delay The number of rings before the machine answers in Fax Only, Fax/Tel and TAD:Msg Mgr (FAX-1940CN only) mode.

Ring Volume Volume setting for the machines ring.

Scanning (MFC-3240C and MFC-3340CN only) The process of sending an electronic image of a paper document into your computer.

Scan to Card (MFC-3340CN only) You can scan a black and white or colour document into a Media Card. Black and white images will be in TIFF or PDF file format and colour images may be in PDF or JPEG file format.

Search An electronic, alphabetical listing of stored One-Touch, Speed-Dial and Group numbers.

Speed-Dial A pre-programmed number for easy dialling. You must press the Search/Speed Dial, #, and the two digit code, and Mono Start or Colour Start to start the dialling process.

Standard resolution 203 x 97 dpi. It is used for regular size text and quickest transmission.

Station ID The stored information that appears on the top of faxed pages. It includes the senders name and fax number.

Super Fine resolution 392 x 203 dpi. Best for very small print and line art.

TAD (telephone answering device) You can connect an external TAD to your machine.

Temporary settings You can select certain options for each fax transmission and copy without changing the default settings.

Tone A form of dialling on the telephone line used for Touch Tone telephones.

Transmission The process of sending faxes over the phone lines from your machine to the receiving fax machine.

User Settings A printed report that shows the current settings of the machine.

Xmit Report (Transmission Verification Report) A listing for each transmission, that shows its date, time and number.

SPECIFICATIONS S - 1

S Product description

General

Specifications

Memory Capacity 8 MB (FAX-1835C, FAX-1840C and MFC-3240C) 16 MB (FAX-1940CN and MFC-3340CN)

Automatic Document Feeder (ADF)

Up to 20 pages Temperature: 20C - 30C Humidity: 50% - 70% Paper: 80 g/m2 A4 size

Paper Tray 100 Sheets 80 g/m2

Printer Type Ink Jet

Print Method Piezo with 74 5 nozzles

LCD (Liquid Crystal Display)

16 characters 1 line

Power Source 120V AC 50/60Hz (220 - 240V 50/60Hz)

Power Consumption (FAX-1835C, FAX-1840C and MFC-3240C)

Power Save Mode: Standby:

Operating:

Average 4 W Average 8 W

Average 23 W

(FAX-1940CN and MFC-3340CN)

Power Save Mode:

Standby: Operating:

Average 5 W

Average 9.5 W Average 24 W

S - 2 SPECIFICATIONS

Dimensions

Weight 5 kg

Noise Operating: 42.5 to 51 dB* * It depends on printing conditions

Temperature Operating: Best Print Quality:

105 - 35C

20 - 33C

Humidity Operating: Best Print Quality:

20 to 80% (without condensation)

20 to 80% (without condensation)

322 mm 364 mm

361 mm 373 mm

277 mm

191 mm

388 mm

364 mm 402 mm

551 mm

SPECIFICATIONS S - 3

Print media

Copy

Paper Input Paper Tray Paper type:

Plain paper, inkjet paper (coated paper), glossy paper*2, transparencies*1*2 and envelopes

Paper size: Letter, Legal*3, Executive, A4, A5, A6, JIS_B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo card, Index card and Post card. For more details, see Paper weight, thickness and capacity on page 1-13.

Maximum paper tray capacity: Approx. 100 sheets of 80 g/m2 plain paper

Paper Output Up to 50 sheets of Letter (A4) plain paper (Face up print delivery to the output paper tray)*2

*1 Use only transparencies recommended for inkjet printing. *2 For glossy paper or transparencies, we recommend removing

printed pages from the output paper tray immediately after they exit the machine to avoid smudging.

*3 Legal paper cannot be stacked on the output paper tray.

Colour/Mono Colour/Black

Document Size ADF Width: 89 mm to 216 mm ADF Height: 127 mm to 356 mm

Copy Speed Mono Up to 17 pages/minute (Letter/A4 paper)*

Colour Up to 11 pages/minute (Letter/A4 paper)*

* Does not include the time it takes to feed the paper. Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document.

Multiple Copies Stacks up to 99 pages Sorts up to 99 pages (FAX-1940CN and MFC-3340CN only)

Enlarge/Reduce 25% to 400% (in increments of 1%)

Resolution Up to 600 x 1200 dpi copy resolution for plain, inkjet or glossy paper and up to 1200 x 1200 dpi for OHP/transparency

S - 4 SPECIFICATIONS

PhotoCapture Center

(MFC-3340CN only)

Available Media CompactFlash Version 1.0 (Microdrive is not compatible) (Compact I/O card such as Compact LAN card and Compact Modem card are not supported.)

SmartMedia (3.3V)

(Not available for use with ID) Memory Stick (Not available for music data with MagicGate)

SecureDigital xD-Picture Card

File Extension (Media Format) (Image Format)

DPOF, EXIF, DCF Photo Print: JPEG* Scan to Card: JPEG, PDF (Colour) TIFF, PDF (Black)

* Progressive JPEG format is not supported.

Number of Files Up to 999 files in the media card

Folder File must be in the 3rd folder level of the Media Card.

Borderless Letter, A4, Photo Card

SPECIFICATIONS S - 5

Fax Compatibility ITU-T Group 3

Coding System MH/MR/MMR/JPEG

Modem Speed Automatic Fallback 14400 bps (FAX-1835 and FAX-1840C) 33600 bps (FAX-1940CN, MFC-3240C and MFC-3340CN)

Document Size ADF Width: 89 mm to 216 mm

ADF Height: 127 mm to 356 mm

Scanning Width 208 mm

Printing Width 204 mm

Gray Scale 256 levels

Polling Types Standard, Secure, Timer Sequential: (B&W only)

Contrast Control Automatic/Light/Dark (manual setting)

Resolution Horizontal 203 dot/inch (8 dot/mm) Vertical Standard -

98 line/inch (3.85 line/mm) (Mono) 196 line/inch (7.7 line/mm) (Colour)

Fine - 196 line/inch (7.7 line/mm) (Mono/Colour)

Photo - 196 line/inch (7.7 line/mm) (Mono) Superfine - 392 line/inch (15.4 line/mm) (Mono)

One-Touch Dial 4 (2 x 2) (FAX-1940CN) 8 (4 x 2) (MFC-3340CN)

10 (5 x 2) (FAX-1835C, FAX-1840C, MFC-3240C)

Speed-Dial 40 stations (FAX-1835C, FAX-1840C, MFC-3240C) 100 stations (FAX-1940CN and MFC-3340CN)

Broadcasting 100 stations (FAX-1835C, FAX-1840C, MFC-3240C) 154 stations (FAX-1940CN) 158 stations (MFC-3340CN)

Automatic Redial 3 times at 5 minute intervals

Auto Answer 0, 1, 2, 3 or 4 rings

(0, 1, 2, 3, 4, or 5 rings - Nordic countries only)

Communication Source Public switched telephone network.

S - 6 SPECIFICATIONS

Scanner (MFC-3240C and MFC-3340CN only)

Memory Transmission Up to 480*1/400*2 pages (FAX-1940CN, MFC-3340CN) Up to 300*1/250*2 pages (FAX-1835C, FAX-1840C)

Up to 200*1/170*2 pages (MFC-3240C)

Out of Paper Reception Up to 480*1/400*2 pages (FAX-1940CN, MFC-3340CN) Up to 300*1/250*2 pages (FAX-1835C, FAX-1840C) Up to 200*1/170*2 pages (MFC-3240C)

*1 Pages refers to the Brother Standard Chart No. 1 (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.

*2 "Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.

Colour/Monochrome Colour/Monochrome

TWAIN Compliant Yes (Windows 98/98SE/Me/2000 Professional/XP) Mac OS 8.6-9.2/Mac OS X 10.2.4 or greater

WIA Compliant Yes (Windows XP)

Colour Depth 36 bit colour (Input) 24 bit colour (Output)

Resolution Up to 2400 2400 dpi (interpolated)*

Up to 600 1200 dpi (optical) * Maximum 1200 x 1200 dpi scanning with Windows XP

(resolution up to 2400 x 2400 dpi can be selected by using the Brother scanner utility)

Scanning Speed Colour: up to 8.89 sec. Mono: up to 3.99 sec. (A4 size in 100 100 dpi)

Document Size ADF Width: 89 mm to 216 mm

ADF Height: 127 mm to 356 mm

Scanning Width 210 mm

Gray Scale 256 levels

Mac OS X scanning is supported in Mac OS X 10.2.4 or greater.

SPECIFICATIONS S - 7

Printer For FAX-1835C, FAX-1840C and FAX-1940CN, you can download the Brother Printer Driver from the Brother Solutions Center. Visit us at:

Printer Driver Windows 98/98SE/Me/2000 Professional and XP driver supporting Brother Native Compression mode and bi-directional capability Apple Macintosh QuickDraw Driver For Mac OS 8.6-9.2/Mac OS X 10.2.4 or greater

Resolution Up to 1200 x 6000 dots per inch (dpi)* 1200 x 1200 dots per inch (dpi)

600 x 600 dots per inch (dpi) 600 x 150 dots per inch (dpi) * Output image quality varies based upon many factors including

but not limited to input image resolution and quality and print media.

Print Speed up to 20 pages/minute (Mono)* up to 15 pages/minute (Colour)* * Based on Brother standard pattern.

A4 size in draft mode. Does not include the time it takes to feed the paper.

Printing Width 204 mm (216 mm*) * When you set the Borderless feature to On.

Disk-Based Fonts 35 TrueType

Borderless Letter, A4, A6, Photo Card, Index Card, Post Card

http://solutions.brother.com

S - 8 SPECIFICATIONS

Interfaces

Computer requirements

USB A Full-Speed USB 2.0 cable that is no longer than 2.0 m* * Your machine has a Full-Speed USB 2.0 interface. This

interface is compatible with Hi-Speed USB 2.0; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface.

LAN cable (FAX-1940CN and MFC-3340CN only)

Ethernet UTP cable category 5 or greater.

Minimum System Requirements

Computer Platform & Operating System Version

Processor Minimum Speed

Minimum RAM

Recommended RAM

Available Hard Disk Space

for Drivers

Windows *1

Operating System 98, 98SE Pentium II or

equivalent 32 MB 64 MB 90 MB

Me

2000 Professional 64 MB 128 MB

XP*2 128 MB 256 MB 150 MB

Apple Macintosh Operating System

Mac OS 8.6 (Printing and PC-FAX Send*4 Only)

All base models meet minimum Requirements

64 MB 80 MB

Mac OS 9.X (Printing, Scanning*3, PhotoCapture Center

and PC-FAX Send*4 Only)

Mac OS X 10.2.4 or greater

128 MB 160 MB

NOTE: All registered trademarks referenced herein are the property of their respective companies.

*1 Microsoft Internet Explorer 5 or greater. *2 Maximum 1200 x 1200 dpi scanning with Windows XP. (Resolutions up to 2400 x 2400 dpi can be

selected using the Brother Utility.) *3 Dedicated Scan key and direct Network Scanning (MFC-3340CN only) supported in Mac Operating

Systems Mac OS X 10.2.4 or greater. *4 PC Fax supports black and white faxing only.

SPECIFICATIONS S - 9

Consumable items

Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly.

Service Life of Ink Cartridge

Standard Black - Approximately 500 pages at 5% coverage

HIgh Yield Black - Approximately 900 pages at 5% coverage

Yellow, Cyan and Magenta - Approximately 400 pages at 5% coverage

The above figures are based upon the following assumptions: Continuous printing at a resolution of 600 x 600

dpi in normal mode after installing new ink cartridge;

The printing frequency; The number of pages printed; Periodic, automatic, print head assembly cleaning

(Your machine will clean the print head assembly periodically. This process will use a small amount of ink); and,

Ink remaining in cartridge identified as empty (It is necessary to leave a small amount of ink in the ink cartridge to prevent air from drying out and damaging the print head assembly).

Replacement Consumables

LC900BK LC900HYBK LC900C LC900M LC900Y

S - 10 SPECIFICATIONS

Network (LAN) (FAX-1940CN and MFC-3340CN only)

LAN You can connect your machine to a network for Network Printing, Network Scanning and PC Fax Send. Also included is Brother BRAdmin Professional Network Management software.

Support for Windows 98/98SE/Me/2000/XP Mac OS 8.6 - 9.2, Mac OS X 10.2.4 or greater* Ethernet 10/100 BASE-TX Auto Negotiation

Protocols TCP/IP RARP, BOOTP, DHCP, APIPA, NetBIOS, WINS, LPR/LPD, Port9100, SSDP, mDNS, FTP

* Network Printing and PC-FAX are available for Mac OS 8.6-9.2, Mac OS 10.2.4 or greater.

* Mac OS 8.6-9.2 (Quick Draw over TCP/IP) * Mac OS X 10.2.4 or greater (mDNS) * Network Scanning and Remote Setup are available for

Mac OS 10.2.4 or greater. * Media drive is not available for Mac OS 8.6

Included Utilities:

BRAdmin Professional (Windows)

BRAdmin Professional is not supported in Mac OS.

SPECIFICATIONS S - 11

Optional External Wireless Print/Scan Server (NC-2200w) (MFC-3240C and MFC-3340CN only)

NC-2200w External Wireless Print/Scan Server (Optional)

Connecting the optional External Wireless Print/Scan Server (NC-2200w) to your machine will allow you to print and scan over a wireless network.

Network types IEEE 802.11b wireless LAN

Support for Windows 98/98SE/Me/2000/XP Mac OS X 10.2.4 or greater

Protocols TCP/IP ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS, DNS, LPR/LPD, Port9100, SMB Print, IPP, RawPort, mDNS, TELNET, SNMP, HTTP

You can assign the scan key to one networked computer only.

I - 1 INDEX

Index A

Access codes, storing and dialling .............................. 5-6

ADF (automatic document feeder) ....................... 1-8, 3-4

Answering machine (TAD) ... A-6 connecting ....................... A-7

Automatic fax receive ................ 4-1, 4-3

Fax Detect ............. 4-8, 4-9 fax redial .......................... 3-3 transmission .................... 3-4

B Broadcasting .................... 3-11

setting up Groups for ....... 5-4

C Cancelling

Fax Forwarding ................ 6-5 fax jobs in memory ........ 3-10 jobs awaiting redial ........ 3-10 Paging ............................. 6-5

Cleaning print head ..................... 12-15 printer platen ................ 12-24 scanner ........................ 12-23

CNG tones ........................ 1-20 Colour enhancement

PhotoCapture Center ... 10-10 Connecting

external TAD .................... A-6 external telephone ...........A-5

Consumable items .............. S-9 Control panel overview ... 1-2, 1-3

Copy brightness ........................ 9-8 colour adjustment ........... 9-13 contrast .......................... 9-13 default settings ............... 9-12 Enlarge/Reduce ............... 9-4 enter Copy mode ............. 9-1 keys .................................. 9-3 multiple ............................. 9-2 Page Layout ................... 9-10 paper ................................ 9-7 Quality key ....................... 9-4 quality setting ................. 9-12 single ................................ 9-2 Sort (ADF only) ................ 9-9 temporary settings ........... 9-3 using ADF ........................ 9-2

Cordless phone ...................A-4 Credit card numbers ........... 5-6 Custom telephone features on a single line .....12-12, A-11

D Date and Time .................... 2-1 Delayed Batch Transmission ................... 3-14

Dialling a pause ............................ 5-7 access codes and credit card numbers ................. 5-6

automatic fax redial .......... 3-3 automatic transmission .... 3-4 Groups ........................... 3-11 manual transmission ........ 3-1 Speed-Dial ....................... 3-2

INDEX I - 2

Document jam .................................12-5

Dual Access ........................3-8

E ECM (Error Correction Mode) ..............................1-21

Envelopes .........................1-14 Equalization ....................12-14 Error messages on LCD ...12-1

Comm. Error ...................12-1 Ink Empty .......................12-2 Near Empty ....................12-2 No Paper Fed .................12-3 Not Registered ........3-2, 12-3 Out of Memory ...............12-3 Unable to Change ..........12-4 Unable to Clean .............12-4 Unable to Init. .................12-4 Unable to Print ...............12-4 Unable to Scan ...............12-4

Extension telephone, using .........................A-2, A-9

External telephone, connecting .........................A-5

F Fax codes

changing ................... 6-3, A-4 Fax Receive Code ............A-2 Remote Access Code ......6-3 Telephone Answer Code ...A-2

Fax Detect ...........................4-8 Fax Forwarding

changing remotely .....6-5, 6-8 programming a number ....6-1

Fax Storage ........................6-2 printing from memory .....4-11 turning on .........................6-2

Fax, stand-alone receiving ................... 4-1, 4-3

at end of conversation ...4-10 compatibility ...............12-14 difficulties ...................12-10 Fax Forwarding ..............6-5 from extension phone ... A-2 reducing to fit on paper ...4-10 retrieving from a remote site ...............................6-8

Ring Delay, setting ... 4-2, 4-5 sending .............................3-1

at end of conversation ...3-5 automatic .......................3-4 Broadcasting ................3-11 cancelling from memory ......................3-10

colour fax .......................3-4 compatibility ...............12-14 contrast ..........................3-6 enter Fax mode ..............3-1 from memory (Dual Access) ...............3-8

manual ...........................3-5 overseas ......................3-12 Real Time Transmission ...3-9 resolution .......................3-7

Fax/Tel mode ......................4-3 Announcement .................7-2 answering at extension phones ........................... A-2

double-ringing (voice calls) .....................4-7

F/T Ring Time ...................4-7 Fax Receive Code ........... A-2 receiving faxes ................. A-3 Ring Delay ................ 4-2, 4-5 Telephone Answer Code ... A-2 telephone calls ................. A-3

I - 3 INDEX

G Gray scale .................. S-5, S-6 Groups for Broadcasting .... 5-4

H HELP

LCD messages ................ B-1 using navigation keys ... B-2

Menu Table .............. B-1, B-3 Hold .................................... 5-9

I Ink cartridges

checking ink volume .... 12-19 replacing ...................... 12-25

Ink Dot Counter .............. 12-25

L LCD (liquid crystal display) ..................... B-1, B-2 contrast ............................ 2-9 Help List ........................... 8-3

M Maintenance, routine ...... 12-23 Manual

dialling ...................... 3-1, 5-8 receive ...................... 4-1, 4-3 transmission .................... 3-5

Memory Security ..............3-16, 3-19, 3-20, 3-21

Memory Storage ................. B-1 Menu Selection Table ......... B-1 Message Center mode ....... 7-1

erasing messages ........... 7-5 playing voice messages ... 7-4 printing faxes from memory .......................... 7-5

recording a conversation ... 7-7

recording Fax/Tel announcement (F/T OGM) ...................... 7-7

recording outgoing message (Msg Ctr OGM) ............... 7-2

setting up ..................7-1, 7-3 Mode, entering

Copy ................................. 9-1 Fax ................................... 3-1 Scan ................................. 1-5

Multi-line connections (PBX) ..............................A-11

O One-Touch numbers

storing .............................. 5-1 Options key (copying)

Brightness ........................ 9-8 Paper Size ....................... 9-8 Paper Type ...................... 9-7

Outgoing Message (Msg Ctr OGM) ................. 7-2

P Paging

programming your pager number ........................... 6-1

Paper .........................1-10, S-3 document size .................. 3-4 Size .................................. 2-6 size of document .............. 1-8 Type ................................. 2-6

Phone line connections ......................A-7 difficulties ..................... 12-11 multi-line (PBX) ..............A-11 set .................................... 2-3

PhotoCapture Center

Borderless .................... 10-12 CompactFlash .............. 10-1

INDEX I - 4

Cropping .......................10-12 Default Settings ..............10-9 DPOF printing ................10-8 Memory Stick ................10-1 Printing images ..............10-6 Printing Index .................10-5 SecureDigital ...............10-1 SmartMedia ..................10-1 specifications ....................S-4 xD-Picture Card ...........10-1

Power failure .......................B-1 Power Save key ..................1-6 Print

area ................................1-14 difficulties ............12-9, 12-10 drivers ..............................S-7 fax from memory ............4-11 improving quality ..........12-15 paper jams .....................12-6 report ................................8-3 resolution ..........................S-7 specifications ....................S-7

Programming your machine ....................B-1, B-2

Q Quality key (copying) ..........9-3 Quick-Dial ...........................5-1

Access codes and credit card numbers setting up .......................5-6

Broadcasting ..................3-11 using Groups ...............3-11

Group dial changing ........................5-3 setting up Groups for Broadcasting ................5-4

One-Touch dial setting up .......................5-1 using ..............................3-2

Search ..............................3-3 Speed-Dial

changing ........................5-3 setting up .......................5-2 using ..............................3-2

R Receive Mode .....................4-2

External TAD ....................4-1 Fax Only ...........................4-1 Fax/Tel ...................... 4-1, 4-3 Manual ..............................4-1 TAD Msg. Mgr ..................4-3

Redial/Pause .......................3-3 Reducing

copies ...............................9-4 incoming faxes ................4-10

Remote Retrieval .................6-4 access code .............. 6-3, 6-4 commands ........................6-5 getting your faxes .............6-8

Reports ................................8-1 Fax Journal .......................8-3

Journal Period ................8-2 Help List ............................8-3 how to print .......................8-3 Network Configuration ......8-3 Quick-Dial List ..................8-3 Transmission Verification ...8-1 User Settings ....................8-3 XMIT Verify .......................8-3

Resolution copy ................................. S-3 fax (Standard, Fine, SuperFine, Photo) ......... S-5

print .................................. S-7 scan ................................. S-6 setting for next fax ............3-7

Ring Delay, setting ...... 4-2, 4-5

I - 5 INDEX

S Safety Instructions ........ iii, 11-2 Setup

Date and Time ................. 2-1 Station ID (fax header)

entering text .................. 2-2 Shipping the machine ..... 12-20 Speed-Dial

changing .......................... 5-3 diallng .............................. 3-2 storing .............................. 5-2

T TAD (telephone answering device), external ................4-1, 4-3, A-6 connecting ............... A-6, A-7 receive mode ............ 4-1, 4-3 recording OGM ................ A-8

Temporary copy settings .... 9-3 Text, entering ..................... B-3

special characters .......... B-14 Troubleshooting ................ 12-1

checking ink volume .... 12-19 error messages on LCD ... 12-1 if you are having difficulty

copying ..................... 12-12 incoming calls ........... 12-12 Network ..................... 12-13 phone line ................. 12-14 phone line difficulties ... 12-11 PhotoCapture Center ................... 12-13

printing ........................ 12-9 printing or received faxes ....................... 12-10

printing or receiving faxes ....................... 12-10

Printing Received Faxes ...................... 12-10

receiving faxes .......... 12-11

scanning .................... 12-12 sending faxes ............ 12-11 software ..................... 12-12

paper jam ....................... 12-6 print quality ................... 12-15

TX Lock ............................. 3-17

V Volume, setting ................... 2-7

beeper .............................. 2-7 ring ................................... 2-7 speaker ............................ 2-8

REMOTE RETRIEVAL ACCESS CARD R - 1

Remote Retrieval Access card (FAX-1940CN only) If you plan to retrieve voice or fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit in your wallet or organizer. Keeping it handy will help you derive the full benefit of your machines Fax Forwarding, and Remote Retrieval features.

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. 1 long beep

R eceived m

essage 3 short beeps

N o m

essages

C h

an g

e R eceive M

o d

e

P ress 9 8

then for T

A D

, press 1 .

F ax/T

el, press 2 .

F ax O

nly, press 3 .

E xit R

em o

te R etrieval

P ress 9 0

.

U sin

g R

em o

te A ccess C

o d

e

D ial your fax num

ber from a telephone or

fax m achine using touch tone.

W hen your m

achine answ ers,

im m

ediately enter your R em

ote A

ccess C ode (3 digits follow

ed by ). Y

our fax m achine signals the kinds of

m essages it received: 1 long beep

F ax m

essages 2 long beeps

V oice m

essages 3 long beeps

V oice and F

ax m essages

N o beeps

N o m

essages A

fter 2 short beeps, enter a com m

and. P

ress 9 0 to reset the fax m

achine w hen

you finish.

H ang up.

T A

D (T

elep h

o n

e A n

sw erin

g D

evice)

R E

M O

T E R

E T

R IE

V A

L A C

C E

S S C

A R

D

12346 5

5 1

REMOTE RETRIEVAL ACCESS CARD R - 3

Remote Retrieval Access card (FAX-1835C, FAX-1840C, MFC-3240C and MFC-3340CN only) If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the full benefit of your machines Paging, Fax Forwarding, and Remote Retrieval features.

U si

n g

R em

o te

A cc

es s

C o

d e

1 Di

al yo

ur fa

x n um

be r f

ro m

a tel

ep ho

ne or

fa x m

ac hi

ne us

in g

to uc

h t on

e. W

he n

yo ur

m ac

hi ne

a ns

w er

s, im

m ed

ia te

ly e

nt er

y ou

r Re

m ot

e A

cc es

s C od

e (3

d ig

its fo

llo w

ed b

y

). Y

ou r m

ac hi

ne si

gn al

s t he

k in

ds o

f m es

sa ge

s i t r

ec ei

ve d:

1

lo ng

b ee

p

F ax

m es

sa ge

s

N o

be ep

s N

o m

es sa

ge s.

A fte

r 2 sh

or t b

ee ps

, e nt

er a

c om

m an

d. Pr

es s 9

0 to

re se

t y ou

r m ac

hi ne

w he

n yo

u fin

ish .

H an

g up

.

2 3 4 5 6 1

4

Pr es

s 9 7

1 1

lo ng

b ee

p

F ax

m es

sa ge

s 3

sh or

t b ee

ps

N o

m es

sa ge

s

CH AN

G E R

EC EI

VE M

O DE

Pr es

s 9 8

th en

fo r

Ex te

rn al

T A

D , p

re ss

1.

Fa x

O nl

y, p

re ss

3. Fa

x/ Te

l, pr

es s 2

.

EX IT

R EM

O TE

O PE

RA TI

O N

Pr es

s 9 0.

CH EC

K RE

CE IV

IN G

S TA

TU S

R E

M O

TE R

E TR

IE V

A L

A C

C E

S S

C A

R D

Fold Fold

R - 4

Press Menu/Set, 2, 5, 3.

fax num ber w

here you w ant your fax m

essages forw arded

follow ed by .

Program Fax Forw

arding N um

ber, press 4. Enter the new

Turn Fax Storage O n, press 6.

R ETRIEVE A F

AX

Press 9 6 then to

R etrieve all faxes, press 2, then enter the num

ber of rem ote fax m

achine follow ed by .

A fter the beep, hang up and w

ait. Erase all fax m

essages, press 3.

C h

an g

in g

R em

o te A

ccess C o

d e

12 Enter a three-digit num

ber from 000 to 998.

The cannot be changed.

3 Press Menu/Set.

4 Press Stop/Exit.

R em

o te C

o m

m an

d s

C HANG

E F AX F

O RW

ARDING S

ETTING Press 9 5. then to

Turn feature O ff, press 1.

Select Fax Forw arding, press 2.

3 2

Fold Fold

This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.

UK/IRE/SAF/PAN NORDIC LF75350041

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Manualsnet FAQs

If you want to find out how the FAX-1840C Brother works, you can view and download the Brother FAX-1840C User's Guide on the Manualsnet website.

Yes, we have the User's Guide for Brother FAX-1840C as well as other Brother manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The User's Guide should include all the details that are needed to use a Brother FAX-1840C. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the Brother FAX-1840C User's Guide is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This Brother FAX-1840C User's Guide consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download Brother FAX-1840C User's Guide free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print Brother FAX-1840C User's Guide, simply download the document to your computer. Once downloaded, open the PDF file and print the Brother FAX-1840C User's Guide as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.