BenQ DH550F User Manual PDF

DH551F/DH550F/DL550F Double Sided Display User Manual

Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.

Copyright Copyright 2015 BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Table of Contents 3

Table of Contents

Disclaimer.............................................................................. 2 Copyright............................................................................... 2 Important safety instructions............................................ 4

Safety precautions and maintenance ........................................... 4 Usage .................................................................................................. 6

Package content ................................................................... 9 Unpacking .......................................................................................... 9 Packing list ...................................................................................... 10 Overview........................................................................................ 11

Setting up the display ........................................................ 13 Putting the display front side up................................................ 13 Removing I/O covers at the sides............................................. 14 Removing the downside cover .................................................. 15 Connecting power box to the display ..................................... 16 Connecting HDMI cables and connectors.............................. 17 Putting back the downside cover and I/O covers ................. 18 Connecting the power cord....................................................... 19 Using the remote control ........................................................... 20 OSD menu ..................................................................................... 21

Troubleshooting ................................................................. 25 Specifications....................................................................... 26 Product Dimensions.......................................................... 27

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Important safety instructions4

Important safety instructions Safety precautions and maintenance

Read and follow these instructions when connecting and using your display:

Operation Keep the display out of direct sunlight and away from stoves or any other heat sources. Remove any object that could fall into ventilation holes of power box or prevent proper cooling of the displays electronics.

Dont block the ventilation holes on the power box. When positioning the display, make sure the power plug and outlet are easily accessible. When turning off the display by disconnecting the power cord, wait 6 seconds or more before reconnecting the power cord for normal operation.

Ensure the use of an approved power cord provided by BenQ at all times. If your power cord is missing, please contact your local service center.

Dont subject the display to severe vibration or high impact conditions during operation.

Dont knock or drop the display during operation or transportation. Provide an earthing connection before the mains plug is connected to the mains. And, when disconnecting the earthing connection, be sure to disconnect after pulling out the mains plug from the mains.

Maintenance To protect your display from possible damage, do not put excessive pressure on the display.

Unplug the display if you are not going to use it for an extensive period of time. Unplug the display if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your display.

To avoid the risk of shock or permanent damage to the set, do not expose the display to dust, rain, water, or an excessively moist environment.

If your display becomes wet, wipe it with dry cloth as soon as possible. If a foreign substance or water gets in your display, turn the power off immediately and disconnect the power cord. Then remove the foreign substance or water.

Dont store or use the display in locations exposed to heat, direct sunlight, or extreme cold.

Use of control, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.

Important safety instructions 5

Read and follow these instructions when connecting and using your display Unplug the display if you are not going to use it for an extensive period of time. Unplug the display if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use alcohol, solvents or ammonia-based liquids.

Keep the display out of direct sunlight and away from stoves or any other heat sources. Remove any object that could fall into the vents or prevent proper cooling of the displays electronics.

Dont block the ventilation holes on the power box. Keep the display dry. To avoid electric shock, do not expose it to rain or excessive moisture.

When turning off the display by disconnecting the power cable or DC power cord, wait for 6 seconds before reconnecting the power cable or DC power cord for normal operation.

When positioning the display, make sure the power plug and outlet are easily accessible. Consult a service technician if the display does not operate normally after having followed the instructions in this manual.

Important safety instructions6

Usage Dont turn the ventilation hole of power box upside down as shown below.

The ventilation hole of power box

The ventilation hole of power box

It is prohibited to turn the ventilation hole of Power Box upside down.

It is prohibited to place tilt

Important safety instructions 7

When the display is in use, as shown below, please do not open the cover of bottom side I/O ports.

Do not open the cover of bottom side I/O ports.

Important safety instructions8

Remote controller precautions Power function of the remote controller works only when pointing to the front side of the display; the other functions work at either side.

To differentiate between the front and the back side, check the side label of a barcode. The barcode is near the front side, while the series number is near the back side.

Power connection to the device The display shall be installed nearby the sockets for easy access to the power.

The naming of the barcode below is just an example.

Front Side Back Side

Remote control sensor

The barcode is near the front side.

Package content 9

Package content Unpacking This product is packed in a carton together with its standard accessories. Due to the size and weight of this display, it is recommended to move it with at least two persons.

After opening the carton, ensure that the contents are complete and in good condition.

Package content10

Packing list

Double sided display x1 Power box x1

(with 24V &12V line)

Power cord x1 Remote controller x1 (Battery: CR 2025 3V)

HDMI cable x2

Package content 11

Overview

Top view

Diagonal view Front view

Side view

Package content12

No. Name

Double sided display

Display Set

Double sided remote control sensor

Use hole x 8 (4 at each side)

I/O cover x 3

1

2

4

5 3

1

2

3

4

5

Setting up the display 13

Setting up the display Putting the display front side up

Refer to Remote controller precautions on page 8 for more information on how to differentiate the front and the back side.

While putting the front side up, the screw of the display will be seen on the left side of the I/O cover.

The barcode is near the front side.

Setting up the display14

Removing I/O covers at the sides

Remove I/O covers by loosening 3 screws (M3x6mm).

Setting up the display 15

Removing the downside cover

Refer to Remote controller precautions on page 8 for more information on how to differentiate the front and the back side.

Tear down the downside cover by loosening 10 screws (M3x6mm).

The barcode is near the front side.

Setting up the display16

Connecting power box to the display

No. Name

Connect the 12V (8 pin) power line

Connect the 24V (10 pin) power line

1

2

Power box

12V*1 Yellow line (8 pin)

24V*1 Red line (10 pin)

Double sided display

1 2

12V*1 Yellow line (8 pin)

24V*1 Red line (10 pin)

1

2

Setting up the display 17

Connecting HDMI cables and connectors Plug two HDMI cables into the cabinet, and ensure that all cable plugs are firmly fitted into the jacks. The main signal input source is HDMI 1. Make sure HDMI 1 is well connected before establishing HDMI 2 connection.

HDMI HDMI

Back side Front side

Setting up the display18

Putting back the downside cover and I/O covers 1. Putting back the downside cover and tightening with 10 screws (M6x30mm). 2. Putting back other I/O covers not use with tightening screws.

Setting up the display 19

Connecting the power cord Plug in the power cable and turn on the AC power switch.

Power box

AC in / switch

Setting up the display20

Using the remote control

1

2

3

4

5

No Name Description

Power Press to turn power on/off.

MENU Press to enter OSD setting menu.

Press to move up in OSD setting menu.

Press to move down in OSD setting menu.

EXIT Press to exit menu/selection.

1

2

3

4

5

Buttons not specified above are idle from remote control operations.

Setting up the display 21

OSD menu Press MENU to pop up the OSD setting menu, and then press or to select the item. Press MENU to enter submenu. Press EXIT to exit.

Luminance menu Press MENU to select one of the following, and then press or to select the desired level. Press EXIT when done.

Item Description

Brightness1 Range: 0~100. Contrast Range: 0~100.

Setting up the display22

Color menu Press MENU to select one of the following, and then press or to select the

desired level. Press EXIT when done.

Name Description

Color Temperature Range: 6500K, 9300K, 11500K, User Define. If you choose User Define, gains and offsets of red, green, and blue are adjustable.

Red 0~100 Green 0~100 Blue 0~100

Setting up the display 23

OSD setting menu Press MENU to select one of the following, and then press or to select the

desired level. Press EXIT when done.

Name Description

Horizontal Default: 50 Vertical Default: 50 Transparency Default: 0 OSD Time Out Default: 50 OSD Rotation 0(0), 1(90), 2(270), 3(360)

Setting up the display24

Setup menu Press MENU to select one of the following, and then press or to select the desired level. Press EXIT when done.

Name Description

Language English/Espaol/Franais/Deutsche/Italiano/Portugus/ / / /

Input HDMI1/HDMI2 Display Size Full Screen / Smart Fit / 4:3 / Smart4:3 Reset: No/Yes

Troubleshooting 25

Troubleshooting

Symptom Possible Cause Remedy

No picture is displayed. 1. The power cord is disconnected.

2. The main power switch on the back of the display is not switched on.

3. The selected input has no connection.

4. The display is in standby mode.

Plug in the power cord. Make sure the power switch is switched on. Connect a signal connection to the display.

Interference displayed on the display or audible noise is heard.

Caused by surrounding electrical appliances or fluorescent lights

Move the display to another location to see if the interference is reduced.

Color is abnormal. The signal cable is not connected properly.

Make sure the signal cable is attached firmly to the jack on the display.

Picture is distorted with abnormal patterns.

1. The signal cable is not connected prop- erly.

2. The input signal is beyond the capabilities of the display.

1. Make sure the signal cable is attached firmly.

2. Check the video signal source to see if it is beyond the range of the display. Please verify input signal specifications.

After-Images can still be seen on the display after the display is powered off.

A still picture is displayed for an excessive period of time.

Do not display a still image for an excessive period of time since this can cause a permanent after-image remaining on the display.

Specifications26

Specifications

Item Specifications

LCD Display 55

Model name DH551F DH550F DL550F

Screen size 55 inch (diagonal)

Resolution 1920 x1080 (Pixel)

Display Area 1209.6(H) x 680.4(V)

Contrast Ratio 3000:1

Brightness 700 nits / 700 nits

450 nits / 700 nits

450 nits / 450 nits

View angle 178 (H); 178 (V)

Color Gamut 72 (%)

Surface Treatment Haze 11%,3H

Input Connectivity HDMI*2

SET

Dimension 1515.9 x 856.8 x 23.4 mm

Weight 45.5 KG

Material SECC

Surface Treatment Painting in Black color

Power

Input AC100-240V, 50-60Hz, 2.7A

Power Consumption 230 W (typ.)

Light source LED

Dimension 600 x 370 x 42mm

Weight 4 KG

Packing Dimension 1618 x 970 x 249 mm

Weight 56.5 KG

Environmental Conditions

Operating Temp. 0 ~ 40C

Operating Humidity 20% ~ 80%

Option IPC