Contents

AVer PTC310HWV2 Camera User Manual PDF

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1 of 66

Summary of Content for AVer PTC310HWV2 Camera User Manual PDF

AI Auto Tracking PTZ Camera TR333V2 / TR323NV2 / TR313V2 / TR311HWV2

PTC330UV2 / PTC320UNV2 / PTC320UV2 / PTC310UV2 / PTC310HWV2

User Manual

Federal Communications Commission Statement

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radiofrequency energy and, if not

installed and used in accordance with the instruction manual, may cause harmful interfere nce to

radio communications. Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at his own

expense.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for

compliance could void the user's authority to operate this equipment.

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired

operation.

Warning - This is a class A product. In a domestic environment, this product may cause radio

interference in which case the user may be required to take adequate measures.

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe

A est conforme la norme NMB-003 du Canada.

Caution

Risk of explosion if battery is replaced by an incorrect type.

Dispose of used batteries in a safe and proper manner.

Remote Control Battery Safety Information

- Store batteries in a cool and dry place.

- Do not throw away used batteries in the trash. Properly dispose of used batteries through

specially approved disposal methods.

- Remove the batteries if they are not in use for long periods of time. Battery leakage and

corrosion can damage the remote control. Dispose of batteries safely and through approved

disposal methods.

- Do not use old batteries with new batteries.

- Do not mix and use different types of batteries: alkaline, standard (carbon-zinc) or

rechargeable (nickel-cadmium).

- Do not dispose of batteries in a fire.

- Do not attempt to short-circuit the battery terminals.

DISCLAIMER

No warranty or representation, either expressed or implied, is made with respect to the contents

of this documentation, its quality, performance, merchantability, or fitness for a particular purpose.

Information presented in this documentation has been carefully checked for reliability; however,

no responsibility is assumed for inaccuracies. The information contained in this documentation is

subject to change without notice.

In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or

consequential damages arising out of the use or inability to use this product or documentation,

even if advised of the possibility of such damages.

TRADEMARKS

AVer is a trademark owned by AVer Information Inc. Other trademarks used herein for

description purpose only belong to each of their companies.

COPYRIGHT

2022 AVer Information Inc. All rights reserved. | June 7, 2022

All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or

by any means without the prior written permission of AVer Information Inc. is prohibited. All

information or specifications are subject to change without prior notice.

NOTICE

SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. THE

INFORMATION CONTAINED HEREIN IS TO BE CONSIDERED FOR REFERENCE ONLY.

WARNING

To reduce the risk of fire or electric shock, do not expose this appliance

to rain or moisture. Warranty will be void if any unauthorized

modifications are done to the product.

Do not drop the camera or subject it to physical shock.

Use the correct power supply voltage to avoid the damaging camera.

Do not place the camera where the cord can be stepped on as this may

result in fraying or damage to the lead or the plug.

Hold the bottom of the camera with both hands to move the camera. Do

not grab the lens or lens holder to move the camera.

OK

More Help

For FAQs, technical support, software and user manual download, please visit:

Headquarters

Download Center: https://www.aver.com/download-center Technical Support: https://www.aver.com/technical-support USA Branch office Download Center: https://www.averusa.com/pro-av/support/ Technical Support: https://averusa.force.com/support/s/contactsupport Europe Branch office Download Center: https://www.avereurope.com/download-center Technical Support: https://www.avereurope.com/technical -support

Contact Information

Headquarters

AVer Information Inc.

https://www.aver.com

8F, No.157, Da-An Rd., Tucheng Dist., New Taipei City 23673, Taiwan

Tel: +886 (2) 2269 8535

USA Branch office

AVer Information Inc., Americas

https://www.averusa.com

668 Mission Ct., Fremont, CA 94539, USA

Tel: +1 (408) 263 3828

Toll-free: +1 (877) 528 7824

Technical support: support.usa@aver.com

Europe Branch office

AVer Information Europe B.V.

https://www.avereurope.com

Westblaak 134, 3012 KM, Rotterdam, The Netherlands

Tel: +31 (0) 10 7600 550

Technical support: eu.rma@aver.com

Japan Branch Office

https://jp.aver.com

160-0023 3-2-26 7

Tel: +81 (0) 3 5989 0290

: VCInfo.JP@aver.com

Vietnam Branch Office

Cng ty TNHH AVer Information (Vit Nam)

Tng 5, 596 Nguyn nh Chiu, P.3, Qun 3, Thnh ph H Ch Minh 700000, Vit Nam

Tel: +84 (0)28 22 539 211

Contents

Package Contents ................................................................................................. 1

Package Contents ........................................................................................... 1

Optional Accessories ....................................................................................... 1

Product Introduction ............................................................................................ 2

Overview ......................................................................................................... 2

LED Indicators ................................................................................................. 2

Pan and Tilt Angle ........................................................................................... 3

Dimensions ...................................................................................................... 4

Device Connection .......................................................................................... 7

PoE Connection .............................................................................................. 7

RS-232 and RS-422 Connection ..................................................................... 8

Audio Input Connection ................................................................................. 13

Video Output Connection .............................................................................. 14

Camera Installation ....................................................................................... 17

Remote Control ............................................................................................. 18

Set Up the Camera .............................................................................................. 20

OSD Menu ..................................................................................................... 20

IP Address Setup ................................................................................ 20

Static IP .............................................................................. 20

DHCP ................................................................................. 21

OSD Menu Tree .................................................................................. 22

Camera ............................................................................... 22

Video Output ...................................................................... 24

Network .............................................................................. 24

Advanced Setting ............................................................... 24

System ............................................................................... 25

Web Setup ..................................................................................................... 26

Access the Web Interface of the Camera ........................................... 26

Accessing the Camera via AVer IPCam Utility ................... 26

Accessing the Camera via AVer PTZ Management ........... 28

Live View ............................................................................................. 29

Camera Control .................................................................. 29

Preset ................................................................................. 30

Camera Settings ................................................................................. 32

Exposure ............................................................................ 32

Image Process ................................................................... 33

Video & Audio ...................................................................................... 34

Network ............................................................................................... 36

Tracking Settings ................................................................................ 39

Presenter Mode .................................................................. 41

Zone Mode ......................................................................... 46

Hybrid Mode ....................................................................... 48

Gesture ............................................................................... 50

NDI ...................................................................................................... 52

System ................................................................................................ 54

Appendix .............................................................................................................. 56

VISCA RS-232 Command Table ................................................................... 56

Visca over IP Settings ................................................................................... 58

CGI Command .............................................................................................. 59

Package Contents

Package Contents

Camera Unit Drilling Paper Ceiling Mount Bracket (x2)

Quick Start Guide

Cable Fixing Plate M2 x 4mm Screw (x3)

Power Adapter & Power Cord

1/4-20 L=6.5mm Screw (x2)

Remote Control M3 x 6mm Screw (x3)

DIN8 to D-Sub9 Cable

RS-232 In/Out Y Cable

Cable Ties (x4)

*The power cord will vary depending on the standard power outlet of the country where it is sold.

Optional Accessories

Wall Mount Bracket

Camera Controller (CL01)

* For details on optional accessories, please consult with your local dealer.

2

Product Introduction

Overview

(1) Tally Lamp (5) PoE+ IEEE 802.3AT (9) Audio In*

(2) IR Sensor (6) RS-232 Port (10) HDMI Port

(3) LED Indicator (7) RS-422 Port (11) 3G-SDI**

(4) Kensington Lock (8) USB 3.0 Port (Type-B) (12) DC Power Jack

*Line input level: 1Vrms (max.).

*Mic input level: 50mVrms (max.); Supplied voltage: 2.5V.

**The model names with H do not have this feature.

LED Indicators

LED Status

Blue (Blinking) Auto Tracking On

Blue (Solid) Normal Operation

Red (Blinking) FW Updating

Orange (Blinking) Camera Initialization

Orange (Solid) Standby

Purple (Blinking) Gesture Recognition

(4) (5) (6) (7) (8)(9) (10) (12)

(11)(2)(2) (3)

(1)

(2)(2)

3

Pan and Tilt Angle

4

Dimensions

156.5mm

180mm

8 2 m

m

145mm

161.3mm

1 9 1 .5

m m

4 6 m

m 7 2 .5

m m

80mm

156.5mm

180mm

145mm

161.3mm

2 1 6 m

m

5

Ceiling Mount

153mm

180mm

161.3mm

200.8mm

80mm

104mm

3 5 m

m 1 1

2 m

m

6

180mm

206mm

161.3mm

263.2mm

Wall Mount

3 5 .8

m m

2 5 9 .7

m m

7

Device Connection

PoE Connection

Connect the camera to the router or switch through the PoE+ port.

[Note] Only support IEEE 802.3AT PoE+ standard.

Lecture Capture System Camera

PoE+

HDMI or

LAN

(Record)

Laptop (Management/Presentation/

Video Conference)

Monitor/TV (Display)

Microphone

Audio Input RS232, RS422 or IP

Joystick

(Camera Control)

USB

Web Application

(Remote Management)

3G-SDI or

Router/PoE Switch

Ethernet Cable

(Not Included)

8

RS-232 and RS-422 Connection

Connect through the RS-232 or RS-422 for camera control.

RS232

Laptop Joystick

RS232 (VISCA) Cable

(Not Included)

9

RS-232 Port Pin Definition

Function Mini DIN9

PIN # I/O Type Signal Description

VISCA IN

1 Output DTR Data Terminal Ready

2 Input DSR Data Set Ready

3 Output TXD Transmit Data

6 Input RXD Receiver Data

VISCA OUT

7 Output DTR Data Terminal Ready

4 Input DSR Data Set Ready

8 Output TXD Transmit Data

9 Input RXD Receiver Data

5 Input I/O Detect DIN8/DIN9

--- Shield --- GND Ground

12

3456

789

10

RS-232 mini DIN9 to mini DIN8 Cable Pin Definition

Mini DIN8 Cable Pin Definition

12

345

678

No. Signal

1 DTR

2 DSR

3 TXD

4 GND

5 RXD

6 GND

7 NC

8 NC

11

Din8 to D-Sub9 Cable Pin Definition

6 7 8

3 4 5

1 2

15

69

12

1 8

RS-422

[Note] Use cat5e splitter for multi-camera connection.

Cat5e splitter pin assignment:

12345678

12345678 12345678

Camera

Camera/Joystick Camera/Joystick

RS-422 Pin

No. Pin No. Pin

1 TX- 5 TX+

2 TX+ 6 RX+

3 RX- 7 RX-

4 TX- 8 RX+

13

Audio Input Connection

Connect the audio device for audio receiving.

[Note]

- Line input level: 1Vrms (max.).

- Mic input level: 50mVrms (max.); Supplied voltage: 2.5V.

Microphone

Audio Mixer

14

Video Output Connection

HDMI

Use the HDMI cable to connect with monitor or TV for video output.

3G-SDI Connect to 3G-SDI monitor for video output.

[Notes]

HDMI and 3G-SDI monitors can be connected to camera and output live video simultaneously;

Assuming HDMI monitor is well connected before the camera turned on, the OSD menu will be

displayed on HDMI monitor in default.

The model names with H do not have 3G-SDI.

Monitor/TV

HDMI Cable

SDI Monitor

3G-SDI Cable

(Not Included)

15

Cable Fixing Plate Installation

1. Secure the cable fixing plate to the camera with 3 M2 x 4mm screws (included in the package).

2. Plug in cables.

3. Use 4 cable ties to secure the cables and cable

fixing plate.

16

Ceiling Mount Installation

1. Secure the mount bracket on the ceiling.

Screw: 4 screws, M4 x 10mm (Not

Included in the package)

2. Install the mount bracket on the camera.

Screw: 2 screws, 1/4"-20 L=6.5mm (Included

in the package)

3. Slide the mount bracket with the camera

into the mount bracket which secured on

the ceiling.

[Note] Connect necessary cables after sliding

the camera into the mount bracket.

4. Secure the camera with screws.

Screw: 3 screws, M3 x 6mm (Included in the

package)

17

Camera Installation

Angle A: less than 30

Height B: 2~3m from floor

Distance C: longer than 3m away from podium

Position: center of classroom

Distance between the camera and tracking target (presenter):

Optical zoom ratio ability Upper body size Full body size

12X 3~16m 3~28m

16X 3~30m 4~55m

21X 3~40m 4~65m

30X 3~44m 3~76m

Podium

Blackboard

Center of classroom

18

Remote Control

Name Function

(1) Power Turn the unit on/standby.

(2) Menu Open and exit the OSD menu.

(3) Camera Select CAM1 to CAM3 button

Select a camera to operate.

(4) Numeric Pad Use for setting the preset position 0~9.

Press number button (0~9) to move the camera to pre-configured preset position 0~9.

(5) Preset Press Preset + Number button (0~9) to set the preset position.

(6) Reset Press Reset + Number button (0~9) to cancel pre-configured preset position.

(7) WDR Turn on/off WDR function.

(8) BLC Turn on/off backlight compensation.

(9) Pan and tilt the camera.

(10) Enter Access the OSD menu, confirm the selection or make a selection in OSD menu.

(11) PT Reset Reset the Pan-Tilt position.

(12) L/R DIR Left and right orientation setting.

- Press L/R DIR + 1 button to reset setting.

- Press L/R DIR + 2 button to move to opposite direction.

(1) (2)

(6) (8) (10)

(12)

(15)

(19) (17)

(20)

(22)

(24)

(14)

(3)

(4)

(5)

(7)

(9)

(11)

(13)

(16)

(18)

(21)

(23)

,,, &

19

Name Function

(13) Zoom +/- Zoom in/out slowly.

(14) MF/Far/Near Enable manual focus. Use Far/Near to adjust the focus.

(15) Zoom Fast +/- Zoom in/out fast.

(16) Pan-tilt Fast/Slow Pan-Tilt speed adjustment.

(17) AF Auto focus.

(18) Auto Tracking Auto Tracking on/off.

(19) Freeze Freeze the live image.

(20) EV +/-

Short press to adjust EV level.

Long press EV+ to turn on RTMP.

Long press EV- to turn off RTMP.

(21) Switch Change presenter.

(22) Tracking Point When presenter enters this area, the camera will return tracking point.

(23) Upper Body Presenters size on screen is upper body.

(24) Full Body Presenters size on screen is full body.

20

Set Up the Camera

OSD Menu

You can use the supplied Remote Control to operate the OSD Menu. Press the button to call

out the OSD menu and use the , , , and buttons to operate the OSD menu.

IP Address Setup

Static IP 1. Press the button on the remote control to call out the OSD menu. 2. Go to Network > Static IP.

[Note] Turn the DHCP off before setting up static IP (Network > DHCP > Off).

3. Select the IP Address, Gateway, Netmask and DNS to configure. Press and use ,

and Numeric Pad to enter the data.

21

DHCP 1. Press the button on the remote control to call out the OSD menu. 2. Go to Network > DHCP > On.

3. After turning the DHCP on, the user can go to System > Information to view the IP address.

22

OSD Menu Tree

Camera Set up camera parameters Exposure Mode, White Balance, Pan Tilt Zoom, Noise Reduction,

Saturation, Contrast, Sharpness, Mirror and Flip.

1 st Layer 2

nd Layer 3

rd Layer 4

th Layer 5

th Layer

Camera Exposure Mode Full Auto Exposure Value -4/-3/-2/-1/0/1/2/3/4

Gain Limit Level 24dB/27dB/30dB/33dB/36dB

/39dB/42dB

Slow Shutter Off/On

Shutter Priority Exposure Value -4/-3/-2/-1/0/1/2/3/4

Shutter Speed 1/1, 1/2, 1/4, 1/8, 1/15, 1/30,

1/60, 1/90, 1/100, 1/125,

1/180, 1/250, 1/350, 1/500,

1/725, 1/1000, 1/1500,

1/2000, 1/3000, 1/4000,

1/6000, 1/10000

Gain Limit Level 24dB/27dB/30dB/33dB/36dB

/39dB/42dB

Iris Priority Exposure Value -4/-3/-2/-1/0/1/2/3/4

Iris Level F1.6/F1.8/F2.0/F2.4/F2.8/

F3.4/F4.0/F4.8/F5.6/F6.8/

F8.0/F11/F14/Close

Gain Limit Level 24dB/27dB/30dB/33dB/36dB

/39dB/42dB

Slow Shutter On/Off

Manual Shutter Speed 1/1, 1/2, 1/4, 1/8, 1/15, 1/30,

1/60, 1/90, 1/100, 1/125,

1/180, 1/250, 1/350, 1/500,

1/725, 1/1000, 1/1500,

1/2000, 1/3000, 1/4000,

1/6000, 1/10000

Iris Level F1.6/F1.8/F2.0/F2.4/F2.8/

F3.4/F4.0/F4.8/F5.6/F6.8/

F8.0/F11/F14/Close

Gain Level 0 dB/3 dB/6 dB/9 dB/12 dB

/15 dB/18 dB/21 dB/24dB/

27dB/30dB/33dB/36dB/39dB

/42dB

Bright 0-31 -

23

1 st Layer 2

nd Layer 3

rd Layer 4

th Layer 5

th Layer

Camera White Balance Auto - -

ATW - -

Indoor - -

Outdoor - -

One push - -

Manual R Gain (0-255) -

B Gain (0-255) -

Pan Tilt Zoom Preset Speed 5/25/50/100/150/

200

-

Digital Zoom Off/On -

Digital Zoom

Limit

x2-x12 -

Pan/Tilt Slow Off/On -

Noise Reduction Off/Low/Mediu

m/High

- -

Saturation 0-10 - -

Contrast 0-4 - -

Sharpness 0-3 - -

Mirror Off/On - -

Flip Off/On - -

24

Video Output Select video resolution (2160p is only supported on certain models).

1 st Layer 2

nd Layer 3

rd Layer

Video Output Priority Mode 2160p/1080p

Frequency 50 Hz/59.94 Hz/60 Hz

Resolution 2160P/30, 2160P/29.97, 1080P/60, 1080P/59.94,

1080P/30, 1080P/29, 1080I/60, 1080I/59, 720P/60,

720P/59.94, 2160P/25, 1080P/50, 1080P/25, 1080I/50,

720P/50

Network Set up IP mode DHCP or static IP.

1 st Layer 2

nd Layer 3

rd Layer

Network DHCP Off/On

Static IP IP Address, Gateway, Mask, DNS

Advanced Setting 1

st Layer 2

nd Layer 3

rd Layer 4

th Layer

Advanced

Setting

Audio Input Type Line In

MIC In

Auto Gain Control Off/On

Noise Suppression Off/Low/Normal

Audio Volume 0-10

Control Serial Port RS-232/RS-422

Protocol VISCA/PELCO D/PELCO

P/AW

Camera Address 1-7

Baud Rate 4800/9600/38400

Tracking Off/On -

Tracking Mode Presenter -

Zone -

Hybrid -

Gesture Control Off -

Tracking -

PTZ -

Tracking+PTZ -

25

System Status OSD: Enable/disable Preset status (Save Preset, Call Preset, Cancel Preset) display on

the screen.

Camera Selector: Set the camera ID 1~3 for using remote control on multiple cameras control

(also see No.3 Camera Select in Remote Control chapter).

NDI: Enable/disable NDI function.

Tally: Enable tally function.

1 st Layer 2

nd Layer 3

rd Layer

System Camera Selector 1-3

Status OSD Off/On

Language English///// Ting Vit

NDI Off/On

Tally Disable/Enable

Information Model Name/Version/IP Address/MAC/Lens/Mcu/RK

Factory Default Off/On

26

Web Setup

Connect the camera from a remote site through the internet.

Access the Web Interface of the Camera

To access the Web interface of the camera, you have to find the IP address of the camera using AVer

IPCam Utility or AVer PTZ Management software.

Accessing the Camera via AVer IPCam Utility To find the IP address of your cameras using the IPCam Utility installer, follow the steps below.

1. Download the IPCam Utility from https://www.aver.com/download-center and run the IPCam Utility.

2. Click Search, and all available devices will be listed on the screen.

3. Select a camera from the list, the camera info will be displayed in the Settings field.

[Note] The default network of the camera is Static IP (192.168.1.168) and default ID/Password are

admin/admin. If you want to configure the network to DHCP, input the ID/Password in the Login

field, select the camera model on the list, select DHCP and then click the Apply button.

4. To access the Web interface, double-click on the IP address in the IPv4 Address column.

For the first-time user, you will be prompted with a Login window to change the ID and password.

27

5. Login with the new ID/Password, the Web interface of the camera will be displayed (Chrome

browser). Please refer to the Live View chapter for more details.

[Note] If IPCam utility cannot find the camera, please check the following:

1. Please make sure the Ethernet connection of the camera is well connected.

2. The camera and PC (IPCam Utility) are in the same LAN segment.

28

Accessing the Camera via AVer PTZ Management

To find the IP address of your cameras using the AVer PTZ Management, follow the steps below.

1. Download the AVer PTZ Management software from https://www.aver.com/download-center

2. Download the Windows program and install it.

3. After setting up the user ID and password, log in to the software (default User Name/Password:

admin/admin).

4. On the Main page of PTZ Management, click Setup > Add and then click Auto Search. The

cameras connected on the same LAN with the computer will be displayed.

5. Click on the camera and input the camera ID and Password to add the camera to the device list

(default ID/Password are admin/admin). Click the Go to Web button to access the Web interface

of the camera.

29

Live View

You can control the camera and operate the Preset functions using this page.

Camera Control

Click the Camera Control tab to display the panel below for operation.

Pan-Tilt-Zoom Control

Use , , , and to navigate the camera view. Adjust the Pan Speed and Tilt Speed if

necessary.

Use and to zoom in or zoom out the live image. You can also select Zoom Speed

(High/Low).

Click to go back to home (default) position.

30

Focus

Auto Focus : Click for the camera to perform the auto focus.

Manual Focus : Click to manually adjust the focus. You can use the Focus + and Focus

buttons to adjust the focus.

One Push Focus : Click to automatically adjust the focus once.

Focus Near Limit: Set up the focus distance limit.

AF Mode: If Auto Focus is selected, you can further set up the AF Mode.

Continuous AF: The camera will automatically adjust focus all the time.

AF Trigger after PTZ: The camera will automatically adjust focus every time when you

perform the pan, tilt or zoom functions.

Digital Zoom

Digital Zoom: Select On or Off to enable or disable the function.

Digital Zoom Limit: Adjust the digital zoom from x2 to x12.

Relative Zoom Ratio: Enable/disable the function. If this function is enabled, the pan/tilt speed will be

automatically adjusted based on the zoom ratio. The more the zoom ratio, the slower the pan/tilt

speed.

Preset Affects PTZ & Focus Values Only: Enable this function to save only the value of pan, tilt,

zoom and focus for the configured preset points.

Preset

Click the Preset tab to display the panel below. You can configure and operate the preset positions.

To set up preset positions:

1. Select the Preset tab in live view page. 2. Use , , and to navigate the camera view. Optionally use and to

zoom in or zoom out the images. 3. Input a preset number (0~255) in the Save Preset column and click Save to save the position. 4. Follow Step 2 and 3 to set up more preset positions.

31

To perform the go to preset positions:

1. Input a preset number (0~255) in the Load Preset column or click a preset number (0~19) in the

Quick Call section. 2. Click Load, the camera will move to the preset position. When operating the go to preset positions, you can optionally adjust the Preset Speed or

enable/disable the Video Freeze while Preset function.

Video Freeze with Preset: When this function is turned on, the camera will not display the view

along the path when moving from one position to another. The camera will only display the view of

the positions.

Preset Speed: Adjust the preset speed.

32

Camera Settings

Exposure

Click the Exposure tab to display the panel below for configuration.

Exposure Mode: Options include Full Auto, Iris Priority, Shutter Priority and Manual. Select

an exposure mode and optionally adjust the value of Exposure Value, Gain Level, Shutter

Speed, Gain Limit Level, Iris Level, and BLC.

Slow Shutter: Enable/disable the function.

WDR: Enable/disable the function.

Click the Default button to reset the Exposure settings to factory default.

33

Image Process

Click the Image Process tab to display the panel below for configuration.

White Balance: Options include AWB, ATW, Indoor, Outdoor, One Push and Manual. If

Manual is selected, adjust the R Gain and B Gain manually. If One Push is selected, click the Set

button in the One Push field when placing a white paper sheet in front of the camera lens.

Saturation: Adjust the value.

Contrast: Adjust the value.

Sharpness: Adjust the value.

Noise Filter: Select Off, Low, Middle or High.

Mirror: Enable/disable the function.

Flip: Enable/disable the function.

LDC: Enable/disable the Lens Distortion Correction function. Enable this function to automatically

correct image distortion caused under certain zoom level.

34

Video & Audio

You can configure video and audio settings on this page.

Video Setting:

Priority Mode: Select 2160p or 1080p. 2160p is only available for certain models.

Power Frequency: Select 50Hz, 59.94Hz or 60Hz based on your region.

Video Output Resolution: Select a resolution to display on your video output device.

Video Mode: Stream Only, USB Only, USB + Streaming or NDI. Frame rate is up to 60fps if

Stream Only or USB Only is selected. Frame rate is up to 30fps if USB + Streaming is selected.

The NDI option only appears when NDI license has been activated. Please refer to for

more details.

Stream Video Output: Select a stream resolution on live view. Options include 3840x2160,

1920x1080, 1280x720, 640x480 or 640x360.

Framerate: Select a framerate for live stream 1, 5, 15, 20 or 30 for power frequency 59.94Hz or

60Hz; 1, 5, 15, 20 or 25 for power frequency 50Hz.

Bitrate: 512kbps, 1Mbps, 2Mbps, 4Mbps, 8Mbps, 16Mbps, 32Mbps or Auto.

I-VOP Interval (S): Move scroll bar to set the value 1s to 10s.

Allow Resolution Under 720p: Select On to allow transferring lower resolution video streaming

when working with some video conference software such as Teams. Its recommended to select

Off if you want to keep better image quality during video call.

Encoding Type: Select H.264 or H.265.

Rate Control: Select VBR or CBR.

35

Audio Setting:

Audio Input Type: Select an audio source for the audio input. Line In or MIC In.

Encoding Type: Select AAC.

Audio Volume: Adjust the audio volume.

Sampling Rate: Select from 8K, 16K, 24K, 32K, 44.1K or 48K.

USB Audio Enable: Select On or Off.

4K (2160p) Output Setup:

1. Make sure that your HDMI monitor and cable support 4K (HDMI 2.0 or above). Select 2160p for

Priority Mode via either Web or OSD menu. Select 2160p/30 resolution at OSD menu to get 4K

HDMI output. (3G-SDI does not support 4K.)

2. Select USB Only in the Video Mode field to get 4K USB output (live stream will be off).

3. Select Stream Only in the Video Mode field to get 4K live stream output (USB will be disabled).

[Note] TR311HWV2 and PTC310HWV2 do not support 4K.

36

Network

You can configure network settings on this page.

DHCP: You can set up the network to DHCP or Static IP.

DHCP: Select On to enable the DHCP button. The camera will be automatically assigned with the

related IP settings. Click Confirm to save the settings.

Static IP: Select Off to disable the DHCP button and manually input the IP Address, Netmask,

Gateway and DNS. Click Confirm to save the settings.

Hostname: The default Hostname is AVer. You can change the hostname to be displayed on other

devices, e.g. IP router.

RTMP Settings: Configure the RTMP settings to transfer camera stream to the broadcasting

platform, e.g. YouTube. To set up the RTMP settings:

1. Input the Server URL and Stream Key of the broadcasting platform you use. Please refer to the

instruction of the broadcasting platform you use to get the RTMP server URL and stream key.

2. Click Start Stream, the camera stream should be transferred to your broadcasting platform.

3. To stop broadcasting, click STOP.

RTSP Security: Configure the RTSP settings to display camera streams on applications such as

VLC, PotPlayer or Quick Time using the RTSP stream. To enable RTSP:

1. Select On in the RTSP Security field.

2. Select On in the RTSP Audio Enable field if you want to transfer audio.

3. On your application, input the RTSP (ex: rtsp://192.168.1.100/live_st1) and ID/Password of the

camera.

RTSP URL: rtsp://[IP address of the camera]/live_st1

ID/Password: Same with the Web login ID/Password.

37

HLS Settings: To transfer the HLS streaming, input the Stream URL and click Start Stream. Click

STOP to stop transferring.

SRT Settings: Please refer to the below examples to set up SRT streaming.

Example 1 vMix:

Set the workstation and the TR300V2 camera in the same network. Check the workstations IP

address (Destination IP). Example:

Select SRT (Listener) from Stream Type in vMix Input Select window.

Enter the information into the SRT Settings TR300V2 web interface, then click on Start Stream,

Connect Status shows Connected.

38

Example2 OBS (Open Broadcaster Software):

Set the workstation and the TR300V2 camera in the same network. Check the workstations IP

address (Destination IP). Example:

Open OBS, add a scene, add a source, enter srt://Work Station IP:port?mode=listener

Example: srt://10.100.105.127:8889?mode=listener

[Note] If there is no image, please try right-click on the source->Transform->Fit to screen to

re-scale image.

HTTPS: Enable HTTPS to establish a secure connection between your browser and your camera.

To enable HTTPS access on your camera, follow the steps below.

1. Create a SSL certificate file for encryption and decryption.

2. In the HTTPS setup field, select On and then click the Choose File button to select the

certificate file. Click Upload.

39

Tracking Settings

You can set up the tracking modes and then use the Tracking Control panel to perform the tracking

function. You can also enable Gesture control to use hand to control certain camera functions, such as

turn on/off auto tracking, switch people size between full and upper body, zoom in/out and pan/tilt

control.

To perform the tracking function:

1. Open the camera Web interface and then click Tracking Settings on the left-side panel to

configure the tracking modes. There are 3 modes:

Presenter: Camera will start tracking when a presenter appears on the camera view. The

camera will focus on the targeted presenter with less background if the Upper Body is

selected for the People Size. If the presenter is out of the camera view, the camera will return

to the pre-configured Tracking Point.

Zone: Camera will focus on the pre-configured zones (preset areas) while tracking the

presenter.

Hybrid: You can benefit from the advantages of both the Presenter and Zone modes. The

camera will start tracking when a presenter is detected in the camera view. If the position

where a presenter enters is pre-configured as a tracking zone (preset area), the camera will

activate as Zone tracking.

40

2. After configuring the tracking modes, you can enable the tracking function using the Tracking

Control panel on the Web interface.

a. Select On to enable the Tracking function.

b. Select a Tracking Mode: Presenter, Zone or Hybrid.

3. Optionally click the Click Track button if you want to select a new target presenter to track.

a. Click the Click Track button, the targeted presenter will be highlighted with a red frame, while

the other detected presenter will be highlighted with a blue frame.

b. Click on the presenter with a blue frame, the targeted presenter will be changed to the clicked

one.

41

Presenter Mode

Camera will start tracking when object enters the camera live view.

1. Use , , , , and to adjust the camera to a Tracking Point (preset

position). Click Save to Preset 1 to save the Tracking Point.

2. Adjust the value or enable the below functions.

Tracking Sensitivity: Slide the bar to adjust the sensitivity of the tracking function.

Tracking Point: When losing tracking target, the camera will go back to the Tracking Point (preset position). To set up the Tracking Point, refer to step 1.

Time of Return to Tracking Point: Set the idle time (sec.) for the camera to return to the Tracking Point. Slide the bar to adjust the value.

People Size: Select to track the presenter in Full Body (entire body) or Upper Body (up to 60% of body) while tracking.

Effective Tracking Area: You can optionally set up a tracking area. When Effective Tracking

Area function is on, the camera only tracks around the selected area. Check the box to turn on

the function and then click the Set button, a red frame appears in the preview window. Drag the

upper-left or the lower-right corner of the red frame to adjust the tracking area.

42

[Note] The position of the red solid frame corresponds to the central position of the presenter.

The black dotted frames represent the tracking areas for different positions of the presenter.

Therefore, the red dotted frame is the actual effective tracking area of the red solid frame.

Auto Zoom: When Auto Zoom is off, the camera stops zooming in/out automatically but keep the zoom size based on the preset point selected from the drop-down list below.

Auto Tilt: Check the box to enable the Auto Tilt function.

Multi-Presenter Detection: When more than one presenter is detected, the camera will zoom out in order to frame every presenter in the camera view. To set up Multi-Presenter Detection, please refer to the steps in <Configuring Multi-Presenter Detection>.

3. The Presenter tracking mode setup is completed. You can perform the function using the Tracking Control panel.

Configuring Multi-Presenter Detection

To configure the Multi-Presenter Detection function:

1. Set up a preset position to be used for Multi-Presenter Detection, say Preset 3 as illustrated below.

Ensure the camera view of this position cover the area where multiple presenters may appear.

This preset position will be triggered when multiple presenters are detected.

To set up the preset position, go to Live View > Preset.

Important note when setting up the preset position:

Make sure the desired live camera view will always be fully covered (not half covered or just a

portion covered) within the area of the preset position. Otherwise, the Multi-Presenter Detection

will not be triggered even when two people appear in the live camera view.

Podium

Stage Background

Preset 3

43

The example below shows the Live Camera View A is fully covered within the area of Preset 3,

when two people are detected by the camera, the Multi-Presenter Detection will be triggered.

While for Live Camera View B, the left part of the live view is not covered within the area of

Preset 3, therefore, even though there are two people showing in the live view, the Multi-Presenter

Detection will not be triggered.

2. On the Presenter setup page (Tracking Settings > Presenter), select the pre-configured preset

position (e.g. Preset 3) from the Multi-Presenter Detection drop-down list, the Multi-Presenter

Detection function has been enabled.

You can optionally change the dwell time for the camera to switch from multi-presenter detection

to single-presenter tracking when the detected presenters have been decreasing from multiple to

one. By default, the dwell time is set up with 3-sec. To change the dwell time, slide the bar of Time

of Return to Tracking Point to adjust the value.

3. When the Presenter tracking function is turned on, the Multi-Presenter Detection will be activated.

To turn on the Presenter tracking, refer to Step 3 in the chapter.

4. If you want to disable the Multi-Presenter Detection function, on the Presenter setup page

(Tracking Settings > Presenter), select Off from the Multi-Presenter Detection drop-down list.

Preset 3

Live ALive B

Multi-Presenter Detection will not be triggered

Multi-Presenter Detection will be triggered

44

[Note] When Multi-Presenter Detection is enabled, only when the presenters appear within the

current camera view will be detected, and the Multi-Presenter Detection will be triggered.

For example, when there is one presenter detected, the camera will perform single-presenter tracking,

in which the camera view will focus on the presenter.

Meanwhile, when there is another presenter appears within the current camera view and then

detected by the camera, the camera will be triggered to the pre-configured preset position.

Multi-Presenter Detection will be triggered Multi-Presenter Detection will not be triggered

Current Camera ViewPreset Position bundled with

Multi-Presenter Detection Current Camera ViewPreset Position bundled with

Multi-Presenter Detection

45

You can also use the supplied Remote Control to quickly set up the Presenter Mode.

1. Adjust the camera view properly and then save to preset 1 as the initial position.

2. Press the Auto Tracking On button to enable the function.

3. Press the UPPER BODY button to track the presenter with a closer view (up to 60% of body), or

FULL BODY to track the entire presenter in the view.

4. Press Switch to switch between presenters. Initially the camera tracks the one who is in the

center of view. Every switch follows the sequence: left to right, then back to far left one in the

camera view (see picture below). To see which presenter is being tracked, press numeric key 7

for seven times to call/cancel engineering mode while tracking, you will see purple boxes shown

on all human-outline objects, and who under yellow box is being tracked.

46

Zone Mode

Set up the block areas for the camera to detect the presenter and track the presenter when the

presenter appears within the pre-configured areas (preset areas).

1. To configure the preset areas:

a. Select the number of blocks(2 Blocks, 3 Blocks or 4 Blocks) you want to configure for the preset areas. Up to 4 preset areas can be configured.

b. Select a preset number from the drop-down list (Preset 6 ~ 9).

c. Use , , , , and to move the camera to the desired position.

d. Click Save to save the position to the selected preset number. A preset thumbnail will be displayed below the preview window.

e. Repeat the steps to set up more preset areas.

[Note] To ensure smooth transition while tracking the presenter, please overlap the set up preset areas. Do not separate the preset areas.

6 7 8

Ensure to overlap the preset areas

6 7 8

Do not separate the preset areas

47

[Note] Set up the preset view to clearly see the preseter at least complete half body (60% upper body) to ensure tracking accuracy. Make sure there is no any other human-outline poster/TV/moniter in the background. The result of the Zone Mode is illustracted as below.

2. Adjust the value or enable the below functions.

Tracking Sensitivity: Slide the bar to adjust the sensitivity of the tracking function.

Tracking Point: When losing tracking target, the camera will go back to the Tracking Point (preset position). Select a Tracking Point from the drop-down list below.

Time of Return to Tracking Point: Set the idle time (sec.) for the camera to return to the Tracking Point. Slide the bar to adjust the value.

3. The Zone tracking mode setup is completed. You can perform the function using the Tracking

Control panel.

You can also use the supplied Remote Control to quickly set up the Zone Mode.

By default, 2 blocks has initially selected if you use the Remote Control to set up the Zone Mode. If

you want to configure more blocks, you will have to use the Web interface for setup.

1. Adjust the camera view properly and then save to preset 6 and preset 7. By default, preset 6 is

initially selected to be the first position to set up.

2. Long press Tracking Point to switch tracking mode from Presenter Mode to Zone Mode (the

hotkey supported at firmware v0.0.0000.21 or later).

3. Press the Auto Tracking On button to enable the function.

48

Hybrid Mode

You can benefit from the advantages of both the Presenter and Zone modes. The camera will start

tracking when a presenter is detected in the camera view. If the position where a presenter enters is

pre-configured as a tracking zone (preset area), the camera will activate as Zone tracking.

1. Set up a Tracking Point. When losing tracking target, the camera will go back to the Tracking Point (preset position). To set up the Tracking Point:

a. Select Preset 1 from the drop-down list.

b. Use , , , , and to adjust the camera

view.

c. Click Save to save this preset point as the Tracking Point.

2. To configure the zones (preset areas): a. Select a preset number from the drop-down list (Preset 10 ~ 13).

b. Use , , , , and to move the camera to the desired position.

c. Click Save to save the position to the selected preset number. A preset thumbnail will be displayed below the preview window.

d. Repeat the steps to set up more preset areas.

49

[Note] To better perform the Hybrid Mode, do not overlay the zones (preset areas) nor configure the zones close to each other. Its recommended to leave some distance among the zones.

3. Adjust the value or enable the below functions.

Tracking Sensitivity: Slide the bar to adjust the sensitivity of the tracking function.

Tracking Point: When losing tracking target, camera will go back to the Tracking Point (preset position). To set up the Tracking Point, refer to step 1.

Time of Return to Tracking Point: Set the idle time (sec.) for the camera to return to the Tracking Point. Slide the bar to adjust the value.

People Size: Select to track the presenter in Full Body (entire body) or Upper Body (up to 60% of body) while tracking.

Effective Tracking Area: When Effective Tracking Area function is on, the camera only tracks

around the selected area. Check the box to turn on the function and then click the Set button, a

red frame appears in the preview window. Drag the upper-left or the lower-right corner of the red

frame to adjust the tracking area.

[Note] The position of the red solid frame corresponds to the central position of the presenter.

The black dotted frames represent the tracking areas for different positions of the presenter.

Therefore, the red dotted frame is the actual effective tracking area of the red solid frame.

Auto Zoom: When Auto Zoom is off, the camera stops zooming in/out automatically but keep the zoom size based on the preset point selected from the drop-down list below.

Auto Tilt: Check the box to enable the Auto Tilt function.

4. The Hybrid tracking mode setup is completed. You can perform the function using the Tracking Control panel.

50

Gesture

The Gesture Control function allows users to control certain camera functions with the use of hand

gestures recognized by the camera.

To perform the gesture control function:

1. Ensure the camera has been set up at 1X zoom ratio and the distance between the presenter and

the camera is 15ft.

2. On the Gesture Control drop-down list, select an option to enable the gesture control function.

Off: Select to turn off the gesture control function.

Tracking: Select to turn on the gesture control functions in the Tracking mode. Gesture

functions include enabling/disabling Auto Tracking and switching people size between full and

upper body.

PTZ: Select to turn on the gesture control functions in the PTZ mode. Gesture functions include

zoom in/out and pan/tilt control.

Tracking+PTZ: Select to turn on the gesture control functions both in the Tracking and PTZ

mode. All of the Gesture functions will be enabled.

3. When any of the following gestures are recognized by the camera, the LED indicator will blink

purple and the corresponding functions will be activated.

Auto Tracking Enable / Switch Presenter

Raise your hand beside your face (with an open hand) for more than 3 seconds

to activate the Auto Tracking.

Instruct camera to track the person that holds up hand besides his/her face (only

enabled when Auto Tracking is on).

51

Auto Tracking Disable

Make a fist beside your face to disable Auto Tracking.

Upper/Full Body Switch

Shows four fingers beside your face to switch upper or full body size.

Zoom In/Out

Shows two fingers beside your shoulder and move up to zoom in, move down to

zoom out.

Pan/Tilt

Shows five fingers beside your shoulder and move camera to desired position.

Make a fist to stop camera movement.

52

NDI

You can activate the NDI function using this page. Camera firmware version v31 and later supports

NDI function.

To set up the NDI function:

1. Get an NDI license key.

This camera is compatible with NDI|HX of NewTek, Inc. To use NDI|HX, you are required to

purchase the license key from the URL of NewTek, Inc.

https://www.newtek.com/ndihx/products/upgrade/

2. Activate the NDI license key.

a. Ensure the camera has been connected to the Internet.

b. Check whether the firmware version of the camera is v31 or later to support the NDI function.

c. On the camera Web page of NDI, click the NDI Activate Function button to enter the license

key and then click the Activate button. A message pops up for camera reboot. Click OK to

reboot the camera.

d. After activating the license key, you should see the NDI option on the Video Mode

drop-down list. Select NDI to enable the NDI function. Please refer to Video Mode in <Video

& Audio>.

[Note] When NDI is enabled, the camera cannot support other video output source.

53

3. Configure the below settings and then click Confirm.

Local Device Name: Enter a name of the camera to be shown within NDI devices. For best

results, name all AVer cameras the same Local Device Name. e.g. PTZ Cameras or Tracking

Cameras.

Device Channel (Camera ID): Enter a channel name for the camera. The channel name is an

identity name for the camera to be displayed within NDI devices. AVer_NDI_Camera is set up

as default. The maximum character is 10. The following characters are supported:

Numeric characters 0123456789

Alphabetic characters ABCDEFGHIJKLMNOPQRSTUVWXYZ

abcdefghijklmnopqrstuvwxyz

Symbols ! @ % ^ , . / : + ? [ ] { } - _ ~

Receive Group: Enter a name of the receive group. The Receive Group allows you to limit

which users on your LAN can see the NDI source. For best results, the Receive Group should

remain Public. Once the Receive Group is changed, you will need to join the Receive Group

through NDI Access Manager.

Reliable UDP: Check the box to enable the UDP protocol.

Discovery Server: Check the box to enable Discovery Server. Input the IP address in the

Discovery Server Address column.

Multicast Server: Check the box to enable Multicast Server. Input the related info in the

Multicast Server Mask and Multicast Server Address columns. You can use the Multicast

TTL to adjust theMulticast Time-To-Live interval.

4. The NDI setup is completed. If you want to disable NDI, go to Video & Audio setup page and

select any other video source from the Video Mode list.

54

System

You can view the system information, or configure some system settings on this page.

Upgrade firmware: Follow below steps to upgrade the firmware.

1. Download the newest firmware from https://www.aver.com/download-center/ . 2. On the Web page, go to System > Upgrade firmware.

3. Click Choose File to select the firmware.

4. Click Upgrade to start upgrading the firmware.

5. Refresh the browser after the upgrade process is complete.

Factory Default: Clear all values and reset the camera back to factory default values.

Camera Information: Displays the camera information.

Login: The default login ID and password are admin/admin. To change the login ID and password,

input the new login ID and password and then click Change.

Language: Change the Web UI language.

Status OSD: Enable/disable to display the status info on the live view. When operating the Preset

(Save Preset, Call Preset, Cancel Preset), Zoom or Tracking functions, the status will be displayed

on the live screen.

Setting: Click Import Setting to import camera configurations. Click Export Setting to export

camera configurations.

Status Live View: Select On to display live view. Select Off to close live view.

VISCA Customized Function: Configure the settings and then click OK.

Power Up to Preset: If this function is enabled, after camera power-up, the camera will move to

the input preset position. To set up this function, input a preset position and then click Save.

Ensure the preset positions have been pre-configured before enabling this function.

55

Power Off to Preset: If this function is enabled, when power-off the camera, the camera will move

to the input preset position. To set up this function, input a preset position and then click Save.

Ensure the preset positions have been pre-configured before enabling this function.

Sleep to Preset: Select a pre-configured preset point for the Sleep mode. When the camera

enters the Sleep mode, the camera will turn to the selected preset point.

Sleep Timer: Set up a duration for the sleep timer. When there is no UVC connection and timer is

up, the camera will enter the sleep mode. You can select Off to disable the sleep mode. To

perform this function, ensure to select USB Only in the Video & Audio > Video Mode setup field.

Turn on Auto Tracking when using USB Video: You can enable the Auto Tracking function

when using USB video. To perform this function, ensure to select USB Only in the Video & Audio

> Video Mode setup field.

56

Appendix

VISCA RS-232 Command Table

Command Set Command Command Packet Comments On 8x 01 04 00 02 FF

Off 8x 01 04 00 03 FF

Stop 8x 01 04 07 00 FF

Tele(Variable) 8x 01 04 07 2p FF

Wide(Variable) 8x 01 04 07 3p FF

Direct 8x 01 04 47 0p 0q 0r 0s FF

pqrs: Zoom Position

PTC310: 0x0000~0x6f20

PTC330: 0x0110~0x5490

Stop 8x 01 04 08 00 FF

Far (Standard) 8x 01 04 08 02 FF

Near (Standard) 8x 01 04 08 03 FF

Auto Focus 8x 01 04 38 02 FF

Manual Focus 8x 01 04 38 03 FF

One Push 8x 01 04 18 01 FF

Direct 8x 01 04 47 0p 0q 0r 0s FF pqrs: Zoom Position

Auto 8x 01 04 35 00 FF Normal Auto

ATW 8x 01 04 35 04 FF

Indoor 8x 01 04 35 01 FF

Outdoor 8x 01 04 35 02 FF

One Push WB 8x 01 04 35 03 FF One Push WB mode

Manual 8x 01 04 35 05 FF Manual Control mode

One Push 8x 01 04 10 05 FF One Push WB Trigger

Up 8x 01 04 03 02 FF Manual Control of R Gain

Down 8x 01 04 03 03 FF

Up 8x 01 04 04 02 FF Manual Control of B Gain

Down 8x 01 04 04 03 FF

Full Auto 8x 01 04 39 00 FF Automatic Exposure mode

Manual 8x 01 04 39 03 FF Manual Control mode

Shutter Priority 8x 01 04 39 0A FF Shutter Priority Automatic Exposure mode

Iris Priority 8x 01 04 39 0B FF Iris Priority Automatic Exposure mode

Bright 8x 01 04 39 0D FF Bright Mode (Manual control)

Up 8x 01 04 0A 02 FF Shutter Setting

Down 8x 01 04 0A 03 FF

Up 8x 01 04 0B 02 FF Iris Setting

Down 8x 01 04 0B 03 FF

Up 8x 01 04 0C 02 FF Gain Setting

Down 8x 01 04 0C 03 FF

Up 8x 01 04 0D 02 FF Bright Setting

Down 8x 01 04 0D 03 FF

Up 8x 01 04 0E 02 FF Exposure Compensation Amount Setting

Down 8x 01 04 0E 03 FF

On 8x 01 04 33 02 FF Back Light Compensation ON/OFF

Off 8x 01 04 33 03 FF

Reset 8x 01 04 3F 00 pp FF

Set 8x 01 04 3F 01 pp FF

Recall 8x 01 04 3F 02 pp FF

CAM_Menu On/Off 8x 01 06 06 10 FF Display ON/OFF

Up 8x 01 06 01 VV WW 03 01 FF

Down 8x 01 06 01 VV WW 03 02 FF

Left 8x 01 06 01 VV WW 01 03 FF

Right 8x 01 06 01 VV WW 02 03 FF

UpLeft 8x 01 06 01 VV WW 01 01 FF

UpRight 8x 01 06 01 VV WW 02 01 FF

DownLeft 8x 01 06 01 VV WW 01 02 FF

DownRight 8x 01 06 01 VV WW 02 02 FF

Stop 8x 01 06 01 VV WW 03 03 FF

Home 8x 01 06 04 FF

Reset 8x 01 06 05 FF

Absolute Position (v26 or

above) 8x 01 06 02 VV WW 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

VV: Pan speed setting 0x01 (low speed) to 0x18 (high speed)

WW: Tilt speed setting 0x01 (low speed) to 0x18 (high speed)

YYYY: Pan Position 8A14 to 762C (CENTER 0000)

ZZZZ: Tilt Position 468B to E898 (Image Flip: OFF) (CENTER 0000)

On 8x 01 04 3D 02 FF Wdr ON/OFF

Off 8x 01 04 3D 03 FF

CAM_MenuEnter 8x 01 7E 01 02 00 01 FF Enter Submenu

Tally Lamp ON 8x 01 7E 01 0A 00 02 FF

Tally Lamp OFF 8x 01 7E 01 0A 00 03 FF

Freeze On 81 01 04 62 02 FF Freeze On Immediately

Freeze Off 81 01 04 62 03 FF Freeze Off Immediately

Preset Freeze On 81 01 04 62 22 FF Freeze On When Running Preset

Preset Freeze Off 81 01 04 62 23 FF Freeze Off When Running Preset

On 8x 01 04 7D 02 FF Auto tracking ON/OFF

Off 8x 01 04 7D 03 FF

CAM_Memory Special Set 8x 01 04 3F 01 pp FF

pp: 0x00 To 0xFF normal preset

pp: 0x5F => Trun on OSD menu

pp: 0xA0 => Full Body

pp: 0xA1 => Upper Body

pp: 0xA2 => Tracking Point

pp: 0xA3 => Switch

pp: 0xA4 => Presenter mode (supported in FW v25 or newer)

pp: 0xA5 => Zone mode (supported in FW v25 or newer)

pp: 0xA6 => Hybrid mode (supported in FW v35 or newer)

Absolute Position Set 8x 01 06 02 VV WW 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

VV: Pan speed setting 0x01 (low speed) to 0x18 (high speed)

WW: Tilt speed setting 0x01 (low speed) to 0x18 (high speed)

YYYY: Pan Position 8A14 to 762C (CENTER 0000)

ZZZZ: Tilt Position 468B to E898 (Image Flip: OFF) (CENTER 0000)

(Supported in FW v26 or above)

On 8x 01 04 A0 02 FF

Off 8x 01 04 A0 03 FF

On 8x 01 04 A1 02 FF

Off 8x 01 04 A1 03 FF

On 8x 01 04 A2 02 FF

Off 8x 01 04 A2 03 FF

IP+Stream 8x 01 04 A3 00 FF

USB only 8x 01 04 A3 01 FF

NDI only 8x 01 04 A3 02 FF

Streaming only 8x 01 04 A3 03 FF

Reboot On 8x 01 04 A4 FF

On 8x 01 04 A5 02 FF

Off 8x 01 04 A5 03 FF

On 8x 01 04 A6 02 FF

Off 8x 01 04 A6 03 FF

On 8x 01 04 A7 02 FF

Off 8x 01 04 A7 03 FF

Video mode

Preset Affects PTZ & Focus Values Only

Relative Zoom Ratio

Auto Tilt

Pan-tilt Drive

VV: Pan speed setting 0x01 (low speed) to 0x18 (high speed)

WW: Tilt speed setting 0x01 (low speed) to 0x18 (high speed)

CAM_WDR

Freeze

Auto Tracking

Auto zoom

Effective Tracking area

RTMP

CAM_Gain

CAM_Bright

CAM_Backlight

CAM_Preset pp: Preset Number 0x00~0xFF

CAM_WB

CAM_RGain

CAM_Bgain

CAM_AE

CAM_Shutter

CAM_Iris

CAM_Power Power ON/OFF

CAM_Zoom

p=0 (Low) to 7 (High)

CAM_Focus

Each 'Far/Near' needs a 'stop'

57

Inquiry Command Command Packet Reply Packet Comments y0 50 02 FF On

y0 50 03 FF Off

y0 50 00 FF Auto

y0 50 01 FF In Door

y0 50 02 FF Out Door

y0 50 03 FF One Push WB

y0 50 04 FF ATW

y0 50 05 FF Manual

CAM_RGainInq 8x 09 04 43 FF y0 50 00 00 0p 0q FF pq: R Gain

CAM_BGainInq 8x 09 04 44 FF y0 50 00 00 0p 0q FF pq: B Gain

y0 50 00 FF Full Auto

y0 50 03 FF Manual

y0 50 0A FF Shutter Priority

y0 50 0B FF Iris Priority

y0 50 0D FF Bright

CAM_ShutterPosInq 8x 09 04 4A FF y0 50 00 00 0p 0q FF pq: Shutter Position

CAM_IrisPosInq 8x 09 04 4B FF y0 50 00 00 0p 0q FF pq: Iris Position

CAM_GainPosInq 8x 09 04 4C FF y0 50 00 00 0p 0q FF pq: Gain Position

CAM_BrightPosInq 8x 09 04 4D FF y0 50 00 00 0p 0q FF pq: Bright Position

CAM_ExpCompPosInq 8x 09 04 4E FF y0 50 00 00 0p 0q FF pq: ExpComp Position

y0 50 02 FF Auto Focus

y0 50 03 FF Manual Focus

CAM_FocusPosInq 8x 09 04 48 FF y0 50 0p 0q 0r 0s FF pqrs: Focus Position

zoom_Pos_Inq 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF pqrs: Zoom Position

PT_Pos_Inq 8x 09 06 12 FF y0 50 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF YYYY: Pan Position 8A14 to 762C (CENTER 0000)

ZZZZ: Tilt Position 468B to E898 (Image Flip: OFF) (CENTER 0000)

CAM_Preset Inq 8x 09 04 3F FF y0 50 pp FF Return the last preset number which has been operated pp:01-FF

y0 50 01 FF On

y0 50 00 FF Off

y0 50 01 FF Presenter

y0 50 02 FF Zone

y0 50 03 FF Hybrid

y0 50 01 FF Full body

y0 50 02 FF Upper body

y0 50 02 FF On

y0 50 03 FF Off

y0 50 02 FF On

y0 50 03 FF Off

y0 50 02 FF On

y0 50 03 FF Off

y0 50 02 FF On

y0 50 03 FF Off

y0 50 02 FF Freeze On

y0 50 03 FF Freeze Off

y0 50 02 FF Preset Freeze On

y0 50 03 FF Preset Freeze Off

Firmware version 8x 09 36 69 04 FF y0 50 0p 0q 0r 0s 0t 0u 0v 0w FF fw_ver: p.q.rstu.vw

CAM_BLC mode 8x 09 04 33 FF

CAM_Live Freeze 8x 09 04 62 01 FF

CAM_Preset Freeze 8x 09 04 62 02 FF

CAM_OSD MENU on/off8x 09 7E 04 76 01 FF

CAM_Tally 8x 09 7E 01 0A FF

CAM_WDR mode 8x 09 04 3D FF

CAM_Tracking status 8x 09 36 69 02 FF

CAM_Tracking_mode 8x 09 36 69 01 FF

CAM_Tracking body size8x 09 36 69 03 FF

CAM_WBModeInq 8x 09 04 35 FF

CAM_AEModeInq 8x 09 04 39 FF

CAM_FocusModeInq 8x 09 04 38 FF

CAM_PowerInq 8x 09 04 00 FF

58

Visca over IP Settings

59

CGI Command

CGI item name URL Command Parameter Name Parameter value Description

Get JPEG /snapshot 1280x720 jpg

Get RTSP stream rtsp://ip/live_st1

CGI item name URL Command Parameter Name Parameter value Description

up start /cgi-bin?SetPtzf= 1,0,1&(random)

up end /cgi-bin?SetPtzf= 1,0,2&(random)

down start /cgi-bin?SetPtzf= 1,1,1&(random)

down end /cgi-bin?SetPtzf= 1,1,2&(random)

left start /cgi-bin?SetPtzf= 0,1,1&(random)

left end /cgi-bin?SetPtzf= 0,1,2&(random)

right start /cgi-bin?SetPtzf= 0,0,1&(random)

right end /cgi-bin?SetPtzf= 0,0,2&(random)

zoom_in start /cgi-bin?SetPtzf= 2,0,1&(random)

zoom_in end /cgi-bin?SetPtzf= 2,0,2&(random)

zoom_out start /cgi-bin?SetPtzf= 2,1,1&(random)

zoom_out end /cgi-bin?SetPtzf= 2,1,2&(random)

set preset: /cgi-bin?ActPreset= 1,N&(random) N : position

load preset: /cgi-bin?ActPreset= 0,N&(random) N : position

exposure value /cgi-bin?Set= img_expo_expo,3,N&(random) value 1 ~ 9 N : value

saturation /cgi-bin?Set= img_saturation,3,N&(random) value 0 ~ 10 N : value

contrast /cgi-bin?Set= img_contrast,3,N&(random) value 0 ~ 4 N : value

Tracking on: /cgi-bin?Set= trk_tracking_on,3,1

Tracking off: /cgi-bin?Set= trk_tracking_on,3,0

Reboot GET(Basic Authentication) /cgi-bin?OnePush=!

Factory Reset GET(Basic Authentication) /cgi-bin?OnePush=d

Mode Presenter /cgi-bin?Set=trk_mode,3,1&X value random number X : value

Mode Zone /cgi-bin?Set=trk_mode,3,2&X value random number X : value

Mode Hybrid /cgi-bin?Set=trk_mode,3,3&X

- Reply

Presenter

trk_mode,3=1

Zone

trk_mode,3=2

Hybrid

trk_mode,3=3

Click Track ON GET(Basic Authentication) /cgi-bin?Set=trk_update_detect,3,1

Click Track OFF GET(Basic Authentication) /cgi-bin?Set=trk_update_detect,3,0

GET(Basic Authentication) /cgi-bin?Get=trk_detect_num,3 Need to be sent along with

Click Track ON command

- Reply "trk_detect_num,3=X\r\n" X: The amount of humanoid outlines,

maximum: 50

GET(Basic Authentication) /cgi-bin?GetTrackingDetectZone=X

- Reply "focus:-1\nzone[00]:00,119,720,960\nzone[01]:-

1502615204,-1366225632,01,-1366223544"

focus - The number of humanoid

outline being tracked.

zone[NN]:x,y,w,h - based on 1080P

resolution

The upper left corner of the screen is the coordinate

reference (0,0), x-coordinate/y-coordinate/w width/h

height, based on the upper left corner of the

humanoid outline.

The number following indicates the number of the

tracked person, for example, -1 means that no one is

being tracked. If one of the three is being tracked,

one of 0, 1 and 2 will appear after the 'focus'.

GET(Basic Authentication) /cgi-bin?Set=trk_assign_zone,3,X X: The number of the human outlines

- Reply http response: ok

GET(Basic Authentication) /cgi-bin?SetString=TrackingFocusZone,[x,y,w,h]

- Reply http response: ok

GET(Basic Authentication) /cgi-bin?Get=trk_tracking_on,3&_=X random number X : value

- Reply

On

trk_tracking_on,3=1

Off

trk_tracking_on,3=0"

RTMP Start streamming /cgi-bin?Set= vdo_rtmp_enable,3,1

RTMP Stop streamming /cgi-bin?Set= vdo_rtmp_enable,3,0

Click Track

Get detect zone

(Humanoid outlines)

number

Manualsnet FAQs

If you want to find out how the PTC310HWV2 AVer works, you can view and download the AVer PTC310HWV2 Camera User Manual on the Manualsnet website.

Yes, we have the User Manual for AVer PTC310HWV2 as well as other AVer manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The User Manual should include all the details that are needed to use a AVer PTC310HWV2. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the AVer PTC310HWV2 Camera User Manual is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This AVer PTC310HWV2 Camera User Manual consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download AVer PTC310HWV2 Camera User Manual free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

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