AVer EVC300 Camera User Manual PDF
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Summary of Content for AVer EVC300 Camera User Manual PDF
EVC350/EVC950
EVC300/EVC900
User Manual
CONTENTS
INTRODUCTION ................................................................................................................... 1
Features ..............................................................................................................................................................1
Package Contents ..............................................................................................................................................2
INSTALLATION..................................................................................................................... 3
Getting Familiar with the EVC -Series................................................................................................................3
Main System ..................................................................................................................................................3
MIC .................................................................................................................................................................4
Camera...........................................................................................................................................................5
Remote Controller ..........................................................................................................................................6
Connections ........................................................................................................................................................8
Connecting Monitors (VGA Out/HDMI Out)...................................................................................................9
Connecting the Camera (Camera In) ............................................................................................................9
Connecting the MIC (MIC In) .......................................................................................................................10
Connecting the LAN (RJ-45)........................................................................................................................10
Connecting the Power (DC 12V) .................................................................................................................10
Connecting PC (VGA in/DVI In)...................................................................................................................11
Connecting the Audio (Audio In/Out) ...........................................................................................................11
USB Storage (USB Ports)............................................................................................................................12
CAMERA AND MICROPHONE INTRODUCTION ................................................................... 13
Using the Camera .............................................................................................................................................13
Infrared Sensor (IR) ..........................................................................................................................................13
Positioning the MIC...........................................................................................................................................14
AVER EVC WIZARD SETUP ................................................................................................ 15
Start ..............................................................................................................................................................15
Language .....................................................................................................................................................16
Site Name ....................................................................................................................................................16
Network Setting............................................................................................................................................16
Public IP Configuration (Outside of Firewall): .............................................................................................17
Private IP Configuration (behind firewall port forwarding): .........................................................................18
SIP Setting ...................................................................................................................................................20
AVER EVC OPERATION ...................................................................................................... 23
Before You Begin..............................................................................................................................................23
Home Screen ....................................................................................................................................................23
Configuration Icons ......................................................................................................................................23
Camera and MIC Icons ................................................................................................................................24
WAN Address...............................................................................................................................................24
Real-Time Clock...........................................................................................................................................25
System Info ..................................................................................................................................................25
Dial ....................................................................................................................................................................26
Hang up the call ...........................................................................................................................................28
Video Layout ................................................................................................................................................28
Phonebook ........................................................................................................................................................29
Group ...........................................................................................................................................................29
New Site (Contact in Phonebook) ...............................................................................................................36
Contacts List ................................................................................................................................................40
Favorite ........................................................................................................................................................40
Online Phonebook .......................................................................................................................................41
Call History........................................................................................................................................................41
General Setting .................................................................................................................................................44
Call Settings .................................................................................................................................................44
System Settings ...........................................................................................................................................47
Administrator ................................................................................................................................................49
Monitor .........................................................................................................................................................53
Date and Time..............................................................................................................................................54
Reset System ...............................................................................................................................................57
License .........................................................................................................................................................58
Skype for Business License.........................................................................................................................59
Default Layout ..............................................................................................................................................60
Video/Audio.......................................................................................................................................................62
Camera.........................................................................................................................................................62
Microphone ..................................................................................................................................................65
Video/Audio Codecs ....................................................................................................................................68
Network .............................................................................................................................................................69
LAN Configuration........................................................................................................................................69
IPv6 ..............................................................................................................................................................71
Advance Network .........................................................................................................................................73
Firewall .........................................................................................................................................................74
SIP................................................................................................................................................................75
SIP Configuration .........................................................................................................................................79
Gatekeeper ..................................................................................................................................................84
Test Utilities..................................................................................................................................................87
Skype for Business ......................................................................................................................................88
iSCSI ............................................................................................................................................................89
WEB CONFIGURATIONS..................................................................................................... 90
Using the WebTool ...........................................................................................................................................90
Phonebook ........................................................................................................................................................93
Edit and Save ...............................................................................................................................................93
Download Phonebook Entries .....................................................................................................................94
Upload Phonebook Entries ..........................................................................................................................94
Download Call History Entries .....................................................................................................................94
LDAP Setting................................................................................................................................................95
Online Phonebook .......................................................................................................................................95
Upload Files Setting (Group Call Only) .......................................................................................................96
General Setting .................................................................................................................................................97
Enable Record .............................................................................................................................................97
Dual Stream Bandwidth Adjustment............................................................................................................97
Update System.............................................................................................................................................98
EZ Join .........................................................................................................................................................99
Customized Logo and Boot Animation ...........................................................................................................100
TROUBLESHOOTING ........................................................................................................ 101
Audio ...............................................................................................................................................................101
Video/Display ..................................................................................................................................................101
Network ...........................................................................................................................................................102
Others .............................................................................................................................................................104
SCENARIOS FOR LAN CONNECTION ............................................................................... 105
Public IP Configuration (Outside of Firewall) .................................................................................................105
Private IP Configuration (Behind Firewall with Port Forwarding) ..................................................................106
H.460 Gatekeeper with Firewall Traversal .....................................................................................................108
REMOTE CONTROL BATTERY SAFETY INFORMATION ................................................... 109
LIMITED WARRANTY........................................................................................................ 110
Limitations of Warranty ...................................................................................................................................110
Disclaimer of Warranty ...................................................................................................................................110
Limitation of Liability .......................................................................................................................................111
GOVERNING LAW AND YOUR RIGHTS ............................................................................. 111
FEDERAL COMMUNICATIONS COMMISSION STATEMENT (CLASS A) ............................. 111
Class A ITE .....................................................................................................................................................111
CE Class A (EMC) ..........................................................................................................................................111
COPYRIGHT ..................................................................................................................... 112
Trademarks .....................................................................................................................................................112
Disclaimer .......................................................................................................................................................112
1
Introduction
Thank you for choosing EVC300/EVC350/EVC900/EVC950 which offers professional videoconferencing experience in new cost performance benchmark.
EVC300/EVC350/EVC900/EVC950 give you the latest technologies; slim form factor, flexible
integration options and backward compatibility to most videoconferencing install bases. It makes any business meetings and special events much more reliable, effective, and secure.
Features
EVC300/350: 4-sites embedded MCU support H.323 and SIP protocol video conferencing system
EVC900/950:10-sites embedded MCU support H.323 and SIP protocol video conferencing
system
Support full content sharing experience (send and receive) at 30fps, send content from VGA or HDMI
Dual monitor support via HDMI1 and HDMI2/VGA
Support CIF (352x240) up to Full HD (1920x1080 30fps) video call
EVC300/EVC900 with PTZ camera is 16x Optics PTZ camera with 2Mp low lux sensor
EVC350/EVC950 with PTZ camera II is 18x Total zoom PTZ camera with 2Mp low lux sensor
Include one microphone array, much better audio pick up than competitor offering
10/100 and Gigabit Ethernet; video bandwidth from 64Kbps to 4Mbps
Support IPv4/IPv6 and Wake-on-LAN (WOL)
User-friendly on screen operation, support up to 22languages
Support Phonebook download, upload and edit
Call history lookups of received, placed and missed calls, allow directly saving it to favorite contact list
Support H.460 Gatekeeper for NAT and firewall traversal
G.722.1C* wideband support
Infrared (IR) remote control has power button; system supports remote API for AV integration
Secure communication using AES 128bit encryption
*:G.722.1/G.722.1C, licensed from Polycom
2
Package Contents
The following items are included in the package. Please check if each item is available before using.
1 2 / 3
4 5 6 7
8 9 10 11 12
13 14 15 16 InternetCameraMicPC / LaptopPC / LaptopAudio InSpeakerDisplay 1Display 2 (HDMI)Display 2 (VGA)
1. Main System
2. Camera
3. Microphone
4. Remote Control
5. Power Adapter
6. Power Cord
7. VGA Cable
8. Mini Din 8 pin MIC Cable (5m)
9. HDMI Cable * 2
10. Camera Cable (3m)
11. RJ-45 Cable (3m)
12. DVI to HDMI Connecter
13. Warranty Card
14. Quick Installation Guide
15. AAA Batteries
16. Back Panel Label
The power cord will vary depending on the standard power outlet of the country where it is sold.
The camera will vary depending on choosing EVC model of EVC300/EVC350/EVC900/EVC950.
3
Installation
Getting Familiar with the EVC -Series
EVC includes Main System, MIC, Camera and Remote Controller.
Main System
Front Panel:
(2)(1) (3) (4)
Name Function
(1) LED Indicator Show you the status of your LAN connection.
1. Solid Green: LAN connection is successfully
2. Flash Green: Data transmission is processing through the LAN
connection.
(2) POWER Button Press this button to turn on/off main system. Red: power off; Blue: power on
(3) & (4) USB Port Use to connect the USB storage for system log saving and FW upgrade.
Back Panel:
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12)
Name Function
(1) LAN Port Use the RJ-45 Ethernet cable to connect an IP-based network to the LAN
port.
(2) CAMERA IN Port Connect the camera to the main system via a camera cable.
(3) MIC IN Port Receive audio signal from MIC device via a mini din 8 pin MIC cable.
(4) DVI IN Port Using the DVI to HDMI connector to transfer the DVI to HDMI interface and
through the HDMI cable connects to the PC or NB.
(5) VGA IN Port Connect the VGA cable to the VGA input port located on the back panel, and
connect the other end of VGA cable to a VGA input source (ex. Document
camera, Laptop or Desktop) to input video signal.
(6) AUDIO IN Port Receive audio signal from an external audio source through the audio cable.
(7) AUDIO OUT Port Use to connect the main system to external speakers or amplifiers for audio
4
Name Function
signal output.
(8) HDMI-1 Port Connect an HDMI cable from the HDMI monitor to HDMI-1 output port
located on the back panel. The HDMI interface allows you to transmit both
audio and video signals over a single cable (HDMI cable). In dual screen
configuration, the output screen connected to this port will be set up to
primary screen automatically.
(9) HDMI-2 Port Connect the HDMI cable to the HDMI-2 output port located on the back
panel, and connect the other end of HDMI cable to a display device to output
both video and audio signal. In dual screen configuration, the output screen
connected to this port will be set up to secondary screen automatically.
(10) VGA OUT Port Connect the VGA cable to the VGA output port located on the back panel,
and connect the other end of VGA cable to a display device to output video
signal. In dual screen configuration, the output screen connected to this port
will be set up to secondary screen automatically.
(11) RESET Button Press it to reboot the main system unit.
(12) POWER Port Connect the power supply cord and adapter to the power port located on the
back panel. And connect the other end of the power cord to a suitable power
outlet.
MIC
Name Function
(1) Mute Mute/Unmute the Mic. Blue: Unmute; Red: Mute
(2) MIC OUT Port Outputs audio signal from the MIC to main system.
(3) MIC IN Port Receive audio signal from the second MIC and pass it through the MIC
OUT to the main system.
5
Camera
Name Function
(1) IR Sensor Receive IR signal from the remote control for system operation. Amber
light blinks when it detects key pressing event from remote.
(2) CAMERA OUT Port Connect the camera cable to the CAMERA OUT port located on the back
of camera and CAMERA IN port located on the back panel of main
system for a video transmission.
6
Remote Controller
The remote controller requires two AAA batteries (included). Make sure the batteries are installed
properly before using the remote controller. Aim the remote controller at the infrared sensor of your
AVer EVC camera to remote control the unit.
Zoom
Layout
Vol
Presentation
(1)
(3)
(4)
(7)
(5)
(10)
(12)
(14)
(16)
(20)
(22)
(23)
(2)
(6)
(9)
(8) (11)
(15)
(18)
(17)
(21)
(25)
(24)
(13)
(19)
Name Function
(1) Info Press this button to display the call statistics
information.
(2) Power Press this button to power on/off the main
system.
(3) Numeric Pad a. Use to enter alphanumeric. Press
button and hold can switch between
numeric mode and alphanumeric mode.
b. Press number button 0~ 9 to switch the number frame in main(enlarge) view while
conferencing call ( When Voice Activated Layout Switch is disabled).
(4) Keypad In enter mode, press this button to display the
on-screen keyboard.
(5) Phonebook Search contacts to make a call.
Add, edit, delete or create group contact
entries.
(6) Delete Press this button to back delete one character
at a time.
(7) Call Start a call.
(8) Home Bring up the main screen.
(9) Hang up End the call.
(10) Help In Home menu and video screen mode, press
it to display on-screen help information.
(11) Back Return to previous OSD menu.
(12) Navigation Buttons
( , , , )
c. Use these buttons to navigate through
the selections in OSD menus or on-screen keyboard.
d. Pan and tilt the camera to adjust the
viewing.
e. Pan, tilt the zoomed in camera image or
captured image.
(13) Enter a. Make a selection in OSD menus.
b. Accept incoming calls.
c. Display the site name and icon during the meeting.
d. Auto Focus function(PTZ camera only)
(14) Far/Near Select to control either near site or far site
camera. The cam ctrl icon will appear on the
screen to indicate which sites camera you
are controlling. The cam ctrl icon will
disappear after press the Far/Near key 5 sec.
7
Zoom
Layout
Vol
Presentation
(1)
(3)
(4)
(7)
(5)
(10)
(12)
(14)
(16)
(20)
(22)
(23)
(2)
(6)
(9)
(8) (11)
(15)
(18)
(17)
(21)
(25)
(24)
(13)
(19)
Name Function
(15) Input Switch screen display between camera
screen and input source screen.
(16) Zoom +/- Increase/decrease the camera zoom or the
captured image magnifications.
(17) Vol +/- Increase/decrease the speaker volume.
(18) Mute Mute/Unmute the MIC. The mute icon will
appear when the MIC is muted. The mute
icon will become translucent after enabling 5
sec.
(19) Record Start/Stop video recording. The video
recording can only be saved to a USB flash
drive. You do not need to be on a video
conference to record.
(20) Presentation Share the content that comes from either the
VGA input source or the DVI input source.
The present icon will appear on the screen
when the presentation function is enabled.
The icon will disappear after 5 sec.
(21) Layout Change the screen layout.
(22) AVer Point While using EZDraw, press AVer point button
can share EZDraw screen view on EVC
presentation view.
(23) Preset Press and hold for 3 sec. to set the position of
the camera to a preset from 0~99.
Press to move the camera to a selected
preset point number.
(24) Snapshot Capture the image from the camera(OSD
menu is not included) and save to external
USB pen drive.
(25) Dual Switch to dual screen mode. This splits
the video conferencing screen and
present screen onto two separate
monitors (two monitors must be
connected to use the feature, one
through HDMI and one through
VGA/HDMI-2).
Press and hold can switch to OSD menu
between primary and secondary screen.
8
Connections
Before making the connections, make sure all devices are powered off. Refer to the illustrated connections below and also to the user manual of the device you are connecting to the EVC300 / EVC350 / EVC900 / EVC950 system.
Make sure all connections have been connected successfully before powering on the system.
9
Connecting Monitors (VGA Out/HDMI Out)
Locate the VGA/HDMI input port of the graphics display device and connect it to VGA OUT/HDMI OUT port of the AVer EVC with the supplied VGA/HDMI cable. You can connect the VGA OUT and
HDMI-1 OUT ports or HDMI-1 OUT and HDMI-2 ports at the same time upon a dual screen configuration. The HDMI-2 output and VGA output port displays screen scene and resolution are
same.
Connecting the Camera (Camera In)
Locate the port on the back of the camera and connect it to the CAMERA IN port of the EVC with the supplied camera cable.
10
Connecting the MIC (MIC In)
Use the supplied MIC cable and connect the red tag connector to the MIC IN port of the EVC. Then connect the other end of the MIC cable with the blue tag to MIC OUT port.
Press the button on the top of AVer EVC-MIC to mute/un-mute the MIC.
Please connect the cable to the port follow by the color on the cable and port, ex. red to red.
Connecting the LAN (RJ-45)
Connect the LAN port of AVer EVC to a RJ-45 wall jack or Ethernet hub with the supplied RJ-45
cable.
It is requires an IP-based network before beginning LAN connection.
Connecting the Power (DC 12V)
Connect the power adapter to a standard 100V~240V AC power outlet with the supplied power adapter and power cord.
(1) To prevent shock, make sure all the connections on the main system are connected
successfully before connecting the power cable and turning on the power.
(2) Make sure to use the supplied available power adapter.
11
Connecting PC (VGA in/DVI In)
Locate the VGA output port of the Laptop or Desktop and connect it to VGA IN port of EVC with the supplied VGA cable for an image display.
Use the supplied DVI to HDMI connector and connect to the HDMI port of Laptop or Desktop with HDMI cable.
To share the video signal from the computer, press PRESENTATION and select VGA or DVI source.
Connecting the Audio (Audio In/Out)
AUDIO IN:
Locate the AUDIO output port of the Laptop or Desktop and connect it to AUDIO IN port of AVer EVC with the supplied 3.5mm Audio cable.
12
AUDIO OUT:
Locate the AUDIO in port of the LCD TV speaker or normal speaker and connect them to AUDIO OUT port of EVC with a RCA cable.
USB Storage (USB Ports)
EVC main system supports two USB2.0 interface for saving data.
[Note] The USB ports only support USB pen drive for F/W upgrading and saving log fi le; they DO NOT supply 5V power for any external devices.
13
Camera and Microphone Introduction
This chapter explains the best way to position EVC300 / EVC350 / EVC900 / EVC950 in a conference room.
Using the Camera
EVC300 / EVC900 includes a detached camera that can pan (+-100 deg. range), tilt (+-25 deg.
range) and zoom (16x Optics) by using the , , , and zoom +/- buttons on remote
controller.
EVC350 / EVC950 includes a detached camera that can pan (+-130 deg. range), tilt (+90/-25 deg.
range) and zoom (18x total zoom with 12x Optical, 1.5x Digital zoom) by using the , , ,
and zoom +/- buttons on remote controller.
Avoid physically turn camera while system is powered on to prevent permanent damaging the
motors and gears and void the warranty. Always use the remote control to pan and tilt the camera head.
Infrared Sensor (IR)
Aim the remote controller at the camera infrared sensor to operate the unit.
14
Positioning the MIC
The best distance for EVC-MIC to receive audio signal is within 3m. The EVC-MIC can connect up to 4 in one chain.
Single Microphone
Two Microphones
15
AVer EVC Wizard Setup
For the first time using AVer EVC system, the Installation Wizard will guide the user to setup EVC system step by step. After completing the wizard setup, user may start to use the EVC system.
In Installation Wizard, user can use the following buttons on remote controller to move between the
selections and make/confirm selection.
: To expand the drop-down list, make/confirm the selection.
/ : Move the cursor up or down.
: Move the cursor to right or on Next button.
: Move the cursor to left or on Back button.
Start
Please follow the below description to complete the wizard setup.
Connect your EVC system well and turn on the
power. After your EVC system starting, user will
see the Installation Wizard screen shown up.
If you want to pass the Wizard setup, press
button move to Skip button and press to go
to Home page.
16
Language
Select the language of the EVC system.
Press to expand the drop-down list. Then,
use or button to move the selection and
press to make the selection. After selecting,
press to move to Next option and press
to go next step.
Site Name
Assign a name for EVC system. Use the numeric pad on remote controller to enter the site
name.
After entering the site name, press to move to
Next button and press to go next step.
To go back to last step, press to move to Back
option and press to confirm.
[Note]
(1) Repeat press the number button to select the character that user wants to enter.
(2) The site name is character only
Network Setting
Select the network environment that user has used.
Use or button to move to the selection
and press to confirm the selection.
[Note] User can refer to chapter of Scenarios For
LAN Connection for the description of network environment.
After selecting the network setting option, user
need to configure the network parameters. Follow the below description to setup the network settings.
17
Public IP Configuration (Outside of Firewall):
Your EVC system is connecting directly to the internet. Select the IP mode.
Obtain IP address by DHCP: Configure the system to automatically obtain an IP address from the
DHCP server. The EVC system will automatically get an IP address which assigned by your DHCP server on LAN. The IP address and related information will display. Click OK to accept the setting.
Static IP: Configure the system to use the assigned IP address. Select this when the public IP address is available.
Enter the following information and click Apply to save the settings. To go to next step, click Next
and click Back to go back to Network Setting page.
1. Your IP Address is: Enter your IP address
manually.
2. Subnet Mask: Enter the subnet mask address
when the system does not automatically obtain
the subnet mask
3. Default Gateway: A gateway is a network
point that acts as an entrance to another
network. Enter the gateway address when the
system does not automatically obtain the
gateway.
4. Preferred DNS Server: Domain Name
System (DNS) servers convert human friendly
names (for example: www.example.com) to IP
addresses (218.77.272.166) that let machines
be found on the network. The preferred DNS
server is the one your computer asks first. The
alternate is a backup. Enter the Preferred and
Alternated DNS Server address.
5. Alternate DNS Server: Enter another Domain
Name server for second choice.
18
IPv6: IPv6 is an evolutionary upgrade to the Internet Protocol. IPv6 will coexist with the older IPv4 for
some time. IPv6 addresses are 128-bit IP address written in hexadecimal and separated by colons.
Select and enter the following information and click Apply to save the settings. To go to next step, click Next option and click Back to go back to Network Setting step.
1. Obtain Address is
(1) Static IP: Configure the system to use
the assigned IP address. Select this
when the public IP address is available.
(2) Auto: Obtain the dynamic IP address
automatically. User needs to enter the IP
address and prefix length in following.
2. Your IP Address is: Enter your IP address
manually.
3. Prefix Length: Prefix Length allows you to
place as many IPv6 devices as the underlying
network medium allows.
Private IP Configuration (behind firewall port forwarding):
Your EVC system is connecting to the internet through a firewall.
Please make sure you have set the following ports in port forwarding in your firewall. Then, click Next to select the IP mode of your network
Obtain IP address by DHCP: Configure the
system to automatically obtain an IP address from the DHCP server. The EVC system will
automatically get a IP address which assigned by your DHCP server on LAN. The IP address and related information will display. Click OK to accept
the setting.
19
Static IP: Configure the system to use the assigned IP address. Select this when the public IP
address is available.
Enter the following information and click Apply to save the settings. To go to next step, click Next and click Back to go back to Network Setting page.
1. Your IP Address is: Enter your IP address
manually.
2. Subnet Mask: Enter the subnet mask address
when the system does not automatically obtain
the subnet mask
3. Default Gateway: A gateway is a network
point that acts as an entrance to another
network. Enter the gateway address when the
system does not automatically obtain the
gateway.
4. Preferred DNS Server: Domain Name
System (DNS) servers convert human friendly
names (for example: www.example.com) to IP
addresses (218.77.272.166) that let machines
be found on the network. The preferred DNS
server is the one your computer asks first. The
alternate is a backup. Enter the Preferred and
Alternated DNS Server address.
5. Alternate DNS Server: Enter another Domain
Name server for second choice.
IPv6: IPv6 is an evolutionary upgrade to the Internet Protocol. IPv6 will coexist with the older IPv4 for
some time. IPv6 addresses are 128-bit IP address written in hexadecimal and separated by colons.
Select and enter the following information and click Apply to save the settings. To go to next step, click Next option and click Back to go back to Network Setting step.
1. Obtain Address is
(1) Static IP: Configure the system to use
the assigned IP address. Select this
when the public IP address is available.
(2) Auto: Obtain the dynamic IP address
automatically. User needs to enter the IP
address and prefix length in following.
2. Your IP Address is: Enter your IP address
manually.
3. Prefix Length: Prefix Length allows you to
place as many IPv6 devices as the underlying
network medium allows.
20
SIP Setting
Session Initiation Protocol (SIP) allows you around the world to communicate using your supported
devices over the Internet. After setting network, user can choose to setup SIP or Skip SIP setting.
To setup SIP, enter or select the following information
1. SIP Site Name: Enter the SIP site name for
others to identify. The SIP site name may be the same or different then the domain for Web activity. Use numeric pad to enter the SIP site
name in column.
2. Internet Protocol: Select to use IPv4 or IPv6
as IP protocol. Press to expand
drop-down list and use , to move the
selection. Press to confirm the selection.
3. SIP Transport Protocol: Select the SIP
Transport Protocol type from the drop-down list for using. There are two types of Internet
Protocol (IP) traffic. They are Transmission Control Protocol (TCP) and User Datagram
Protocol (UDP). To ensure proper connection, verify if both calling parties are using the same transport protocol. By default, it is set to UDP.
(1) TCP: TCP is connection oriented. Once a
connection is established, data can be sent bidirectional.
(2) UDP: UDP is a simpler, connectionless
Internet protocol. Multiple messages are sent as packets in chunks using UDP.
4. SIP Port: Change this value only if you use
specific settings in your network system. By
default, the SIP port is set to 5060.
5. STUN Server: STUN (Session Traversal Utilities for NAT) is a standardized set of
methods and a network protocol to allow an
end host to discover its public IP address if it is located behind NAT.
6. STUN Port: Enter the port number of STUN
server.
21
SIP Server Registration
A typical SIP session involves a client requesting a session with a SIP server. After the request is
received, the SIP server returns a response to the user indicating the availability of the session. After setting SIP, user can choose to setup SIP Server Registration or Skip.
To setup SIP Server Registration, enter the following information and click Register to save the
settings. After completing, click Next to go next step.
1. Terminal Name: Enter the terminal server
name.
2. Terminal Password: Enter the password of
terminal server.
3. Registrar Server: Registrar Server accepts
registrations from users and places these registrations, (which is essentially location
information), in a database known as a location service. Enter the Registrar Server name that you want to use.
4. Proxy Server: Proxy Server is computing
device (typically a server) that interfaces
between data processing devices and others within a communications network. These devices may be located on the same local area
network or an external network. Enter the used Proxy Server name.
22
Date and Time Setting
Setup the EVC system date and time. User can choose to use NTP server to adjust the date/time or manually enter the current date/time.
Network Time Protocol (NTP)
Network Time Protocol (NTP) is a protocol that is used to synchronize system clock times in a network of device.
1. NTP Server: The Network Time Protocol (NTP)
allows administrators to synchronize all
network computers to a main server. This
keeps all network machine clocks on the same
time. Enter the NTP Server name that you
want to follow.
2. Time Zone: Timezone allows you to adjust the
time when you are in a different country or
area so that you can keep the same time with
your original area. Most of the time zones on
land are offset from Coordinated Universal
Time (UTC) by a whole number of hours
(UTC-12 to UTC+14)
Manually Setting
Enter the present year, month, date, hour, minute, and second by yourself
After completing date/time setup, click Finish to
complete the Installation Wizard setup. Before
that, user can back to previous page or go to home menu. How to dial a call; refer to chapter of
Making a Call.
23
AVer EVC OPERATION
Connecting the camera, microphone, main system, display and power, press the power button to turn on EVC. Power button starts blinking blue light, AVer logo shows up followed by an animation and music. In 30 seconds camera image and home screen appear on screen. Aim the remote controller to
camera and start configuring AVer EVC.
Before You Begin
Basic Operation
Navigation buttons: Use the , , and buttons to move the selection on the remote
controller.
Enter button: Use the to confirm the selection on the remote controller.
Apply: Make the changed value to take effect. (For EVC Application)
Save: Accept the created value and save it to the system.
Cancel: Cancel the changed value and exit the present screen.
Home Screen
There are 2 selections divided on the Home screen: Call and Setting. Simply use the navigation
buttons to move between selections and press to confirm the selection. You can easily place a
call and select the site contact either in Dial, Phonebook or Call History. You can easily setup up the system in General Setting, Video/Audio, and Network. The administrator can set a security
password to prevent changes made to the system setting and WebTool access.
Configuration Icons
Call include Dial, Phonebook and Call History Setting include General Setting, Video/Audio and Network.
Menu function is divided into 2 parts Call and Setting.
Call function is included Dial, Phonebook and Call History.
Setting function is included General Setting, Video/Audio, and Network.
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Camera and MIC Icons
On the upper left-hand corner of your home screen, you may see camera and MIC
indications.
When camera is removed, Camera
Disconnected warning message is displayed
and screen is blue.
When is displayed on that screen, it
means far site remote can be operated by remote controller.
is displayed indicating microphone is mute.
Try pressing the mute button on microphone or
remote controller to unmute it (LED indicator on microphone turns blue).
WAN Address
On the lower left corner of your home screen,
you can find current WAN IP address.
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Real-Time Clock
On the lower right corner of your home screen, you can find the current Date and Time once
system sets up properly.
System Info
Press (Info) button to switch to system
information page.
TheSystem Info shows you the relative information about your EVC main system including Site Name, Model name, Maximum
Allowable Sites, IP Address, MAC Address and System Version.
Also, you can view call status while call is connected.
1. Make a call.
2. When call is connected, press (Info)
button. 3. Select the call and you should see the
current call status.
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Dial
Dial selection allows you to enter dial screen and make a call.. Press button on the remote
controller has the same effect.
Call to
Use the number keys on the remote controller to enter the IP address or number or SIP URI
(sip:username.password@host) you want to call. AVer remote controller supports alpha-numeric operation, press numeric key multiple times to
select the alphabet or symbol.
[Note] Press button and hold can switch
between numeric mode(123) and alphanumeric
mode(ABC/123).
Call Type
AVer EVC supports H.32, SIP, SIP Only Voice calls. H.323 is commonly used to communication
to other videoconferencing room systems. SIP is commonly used to communicate with other VoIP devices. SIP Only Voice is used when other
conference site could not recognize EVC video
code, only transfer voice. Use the button to
select which type of call type you want to make
then press to confirm.
[Note] H.322 and SIP call type can be existed in
a same conference call meeting.
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Call Quality
For the Call Quality selection, enter the desired
call quality (or network bandwidth) from the
drop-down list (default or 64K up to 4M bit per second).
Select the Call on the Dial configuration
screen then press to make a call.
Make sure the network jack is plugged in and network is working properly before making a call; otherwise, the Network Jack Unplugged information will appear. Click OK to reconfirm
the network connection.
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Hang up the call
1. When in multi-point call conference, press
button(Hang up) on remote control
and a call-point list screen is pop-up.
2. Use the and buttons to select which
you want to disconnect and press . To
end the meeting, select Disconnect All.
3. You will notice the site names in the
meeting are color coded. If you are not sure of which name you want to disconnect, refer to the color of the frame.
4. In multiple call conference, you can choose to hang out which call.
Video Layout
Video layout on multisite connections is shown as following figure. When only 2 points connection with content sharing, user can have 7th layout to choose which screen layout shows content sharing and far sit view only.
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Phonebook
Phonebook allows you to create and edit contact information, group contacts by category, search contacts then make a call. The group and
contact (site) name in the directory will be sorted in alphabetical order. You may use the WebTool
to edit or import the phonebook entries too.
Group
Select Phonebook and press .
Select Group and press .
If you have lots of contacts, it is better to categorize them to groups such as client,
vendor, company, branch, etc. to make the lookup easier.
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Create a New Group
In the Group configuration screen, Press Red
button on the remote controller to pop up the
group dialogue box.
Input Group Name: Enter a name for the
group.
Input Mailto: Enter an email address for
receiving files upload notice.
Input Google Account: Enter a google
account to receive file upload notice from
the mail account that you have setup in Input Mailto.
Input Google Password: Enter the google
accounts password the you have setup in Input Google Account.
After enter all information, select Save to save the new group. Or select Cancel to exit the
dialogue box.
The new group name will be saved and displayed in the group list.
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Search a Created Group
Press Yellow button on the remote
controller and enter the group name that you
want to search.
If the name you enter has not been created, the system will show you No Group Available ,
please search again.
If the Group data are over one page, you can
also press Green button or Blue
button to Page Up or Page Down.
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Edit Group
Select PhonebookGroup and press .
Select the name you want to modify in the group
list.
Select Edit Group and press .
Modify the information and select Save to
save the revised information.
Auto Upload: Enable/disable uploading the
record and snapshot files to google drive automatically. When a red X is displayed, it
means upload function is not setup yet. Please
go to EVC systems web page to setup upload function(also see Web Configuration).
[Note] 1. Recording and snapshot files upload
only available for group call. 2. Uploading will be active at 1 hour later after
conferencing call finished and there in no other conferencing call or operation on EVC system in
a 1 hour.
If you have revised group name, then, the new group name will be displayed in the group list.
If the revised name is the same as the saved name, the revised name will be ignored.
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Add Contact from Group List
Select PhonebookGroup and press .
Select the Group name you want to add to
Contacts List.
Select Edit Group and press .
Confirm the Group Name what you want to add to the contacts list and then select Contacts List.
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In the Group Site list, select the item that you
want to add to the contracts list and then press
Red button on the remote controller to
save the selection.
Select Save" to save the Group name and
added site to the contacts list.
The selected Group name and added site will be
added into the contacts list.
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Delete Group
Select PhonebookGroup and press .
Select the name you want to remove in the group list.
Select Delete Group and press .
Select Yes to remove the selected group name and Cancel to cancel group name
deletion.
The selected group name will disappear in the
group list when deleted.
Group Call
Select PhonebookGroup and press .
Select the name you want to select in the group list.
Select Group Call and press .
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EVC system will star to call the site point in selected group. To stop calling, select Cancel.
New Site (Contact in Phonebook)
New Site allows you to create and edit the information to each site.
Add New Site
Select Phonebook New Site and press
.
Select the Group name, if you dont want to
add the entry into a group, please select Non-Group item.
Select Site Name box. Enter the site name
with the remote controller and press .
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Enter the used call type information either
H.323 or SIP.
Select the desired call quality value in the drop-down list.
Select Save to store the newly added site
contact.
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Edit New Site
Select PhonebookContacts List and press
.
Select the contact you want to modify and
press .
Select Edit Site and press .
In the Edit Site screen, you may change the Group name, Site Name, H.323. SIP and Call
Quality.
After making the changes, select Save to apply the new changes or Cancel to reserve
the original settings.
The saved changes will be shown in the Group
Site list.
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Delete New Site
Select PhonebookContacts List and press
.
Select the contact you want to delete and
press .
Select Delete Site and press .
Select Yes to remove the selected contact
and No to cancel contact deletion.
The selected contact will disappear in the Group-Site list when deleted.
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Contacts List
Contacts Listshows you all of the contacts that you have created and saved. You can select the contact from the Contacts List
directly for modifying or deleting. In the
Contacts List configuration screen, you can
also use the Yellow button on the
remote controller to search the contact that you want. If the Group-Site over one page, you
can also press Green button or Blue
button to Page Up or Page Down.
Favorite
AVer EVC allows you save up to 10 most used contacts in the favorite list.
Select PhonebookFavorite and press .
Select which line (0~9) do you want to save
the favorite contact and press .
Select the contact from the pop-up Group Site
list and press Red button on the remote
controller to save the selection.
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The item selected will be added into favorite
list.
You can make the calls from the favorite list
#(0~9) which you have set the favorite list, to press and hold the button #(0~9) via remote controller in Home menu screen.
Online Phonebook
View the phonebooks are downloaded from LDAP server.
Call History
The Call History allows you to check the incoming/outgoing calls made and their status.
You can also make a call by selecting it in the Call History list.
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Call Status
Select Call History and press .
The Call History will show you the IP address or the Site name with call type, Call Date/Time,
Duration, and Call status. Refer to the table below to check the call status.
Call Status Answered Failed
IN
OUT
Make a Call From the Call History
Select Call History and press .
Use the and buttons to move the
selection and scroll up and down in the call history list.
Press and select Call to make a call. Or
press button on the remote controller to
make a call.
The call will be connected.
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Make a Contact from the Call History
You can also save the call in/out information into your contacts list.
Select Call History and press .
Use the and buttons to move the
selection and scroll up and down in the call history list.
Press and select Save to pop-up
contact editing form. All relative information
has filled in the contact form already based on the selected call entry from the Call History.
Confirm the Group selection then select Save to save the call entry into your contact.
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General Setting
The General Setting allows you to modify system setting, authority of administrator, monitor setting, and adjust date and time.
Call Settings
Call Setting set the system to enable/disable auto answer, set the default call quality, and enable/disable Advanced Encryption Standard which ciphers the data to protect against unauthorized
data access.
Auto Answer
Select General SettingCall Settings and
press .
Select Auto Answer and press . In the
Auto Answer drop-down list, select OFF to
turn off Auto Answer. ON to answer the call automatically and First Call Only to
automatically answer the first call and answer or reject other incoming calls manually. First ON with MIC Mute will automatically answer
the first coming call but local site is in mute status; the caller site couldnt hear any sound from local site.
If you are already in a conference, even if the Auto Answer is turned on, you also need to
accept the next call manually.
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Default Call Quality
EVC main system supports 64K,128k, 256k, 384k, 512k, 768k, 1024k, 1152k, 1472k,
1536k, 1920k, 2048k , 3072k, 4096k selection for default call quality. By default, it is set to 512k.
Enable/Disable AES
Advanced Encryption Standard (AES) encrypts the data that is being transmitted
during a video conferencing to provide protection against unauthorized data access. Encrypted data can only be read with the
device that also supports the AES standard. All parties on the call must support AES to use
this feature, or else the data will not be encrypted.
Select General SettingCall Settings and
press . Select the Enable AES check box
to active this function.
This function may be restricted and unavailable in some countries.
Enable/Disable QoS
Quality of Service (QoS) provides diffe rent priority data flows to guarantee a certain level
of performance in video conferencing data flow. To activate QoS, select General Setting
Call Settings and press . Select the
Enable QoS check box to active this function.
By default, this function is disabled.
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Show Call Duration
Enable/disable the call duration showing, by default, this function is enabled.
Max. Transmitting/Receiving Bandwidth
This function allows you to specify the maximum bandwidth of the outbound and inbound calls. AVer EVC system supports up
to 36M.
Voice Activated Layout Switch
During the video conferencing, the EVC
system will detect which connected point is talking and show the video of talking point into
enlarge screen view.
[Note]
1. When function of Voice Activated Layout Switch is enabled, the multiple connections must over 3 points.
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2. When voice activate function is disabled, the screen is displayed the video of first connected call.
3. In Figure 1, the layout 2 ,3 and 4 are displayed the talking point at largest video screen area and rest of points are displayed in small video screen area. If connecting point doesnt enable Voice Activated Layout Switch function, it will display in small screen.
4. In Figure 1, the layout 4 is displayed talking point on largest video screen area. If Voice Activated Layout Switch doesnt enable, the largest video screen area is displayed video of local site.
For example:
Figure 1
System Settings
System Settings allows you to enter or change your systems site name which will appear on the
screen during the call session for the other party to identify you, set Language, the time for Auto Power off and enable/disable Keypad Tone function for your main system.
Site Name
Select General SettingSystem Settings and
press . The site name is represented as
name of this EVC system. Enter the site name as you wanted.
Language
Select General SettingSystem Settings and
press .
EVC main system supports up to 22 languages for your selection. Select the language from the drop-down list directly and the language for
the system will turn into the selected language automatically.
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Auto Power Off Mode
Auto Power Off Mode allows you to set the time to power off your system automatically after idling.
Select General SettingSystem Settings and
press .
Select the time from the Auto Power Off Mode drop-down list (OFF/30Minutes/
1Hour/2Hours/3Hours/4Hours). Disable this function, please select OFF. The function will
completely turn off the system once you have
set the auto power off time. To turn on the system you need to press the Power button on
the EVC main unit again.
Keypad Tone
Keypad Tone allows you to enable/disable tone sounds when you are dialing a number using the remote controller.
Select General SettingSystem Settings and
press .
Select the Keypad Tone check box to enable the tone sounds. By default, this function is enabled.
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Administrator
Enable Web Admin
Select General SettingAdministrator and press
.
Here allows you to enable administrator authority of Web Tool. When you access to Web Tool, a
password is required. The default password is 1234.
Enable Admin
Select General SettingAdministrator and press
.
Here allows you to enable authority of system administrator. When you want to setup system, a
password is required. The default password is 1234.
Change Admin. Password
Select General SettingAdministrator and press
.
Here allows you to change password of system administrator.
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Change EZDraw Password
Select General SettingAdministrator and press
.
Here allows you to change password of EZDraw.
EZDraw password is used when user use EZDraw on tablet to connect to EVC system.
EVC system support up to 10 users to connect to EVC system by EZDraw.
The default password is 1234
Enable VCLine/ScreenShare
Select General SettingAdministrator and press
.
Here allows you to enable function of VCLink
and ScreenShare.
Change VCLine/ScreenShare Password
Select General SettingAdministrator and press
.
Here allows you to change password of VCLink and ScreenShare. The default password is
1234
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Save System Log
If you encounter unknown issues and are unsure of how to troubleshoot the unit, sending us the saved system log data to help us solve your problem faster.
Insert a USB Flash drive into the USB Port(on front panel)) of the EVC main system.
Select Save located next to Save System Log to save the system log into your USB Flash
drive.
After the file is saved, select OK. Remove the
USB Flash drive and insert it into your
computers USB port. Located the file message.tar.gz and send it to the technical
support team.
Firmware Update Notice
Select this function check box to enable firmware updated notice function. By default, this function
is enabled.
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Far End Camera Control
Select the Far End Camera Control check box
to enable the far site to control your camera. By
default, this function is enabled.
Wake-On-LAN (WOL)
Wake-on-LAN is an Ethernet computer networking standard that allows your computer to be turned on or awakened by a network
message. By default, this function is disabled.
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Monitor
EVC main system allows you to connect dual monitor. In the Monitor configuration screen, you can configure the Aspect Ratio and Screen Saver to each monitor.
Select General SettingMonitor and press
.
Select the Monitor Aspect Ratio (Auto
/4:3/16:9) that you want from the drop-down
list and press . If you want the system to
detect the right setting automatically, please select Auto.
Select the Screen Saver time (OFF/10 Minutes/20Minutes/30Minutes/60Minutes)
from the drop-down list and press . You
can select OFF to disable this function or
define a standby mode time.
The screen will turn black when the system is in standby mode. Press any button on the remote controller to wake up the system.
TV Underscan
For older type TVs/CRT monitors, this function can help to auto adjust screen view when the GUI is exceeded the monitor view range.
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HDMI1 Compatible Offset Frame
To adjust screen position if the screen display is not in center.
Turn on white border around image
Enable/disable the white borer around image
window during video conferencing. The default is enabled.
Date and Time
Date and Time allows you to set the Date and Time formats, adjust the time setting and change the time zones around the world and countries.
Date Format
Select General SettingDate and Time and
press .
Select the Date Format (yyyy-mm-dd/
mm-dd-yyyy/dd-mm-yyyy) you prefer from the drop-down list.
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Time Format
Select General SettingDate and Time and
press .
Select the Time Format (24-hour/12-hour) you prefer from the drop-down list.
Enable NTP
Network Time Protocol (NTP) is a protocol that
is used to synchronize computer clock times in a network of computers. Select the Enable NTP check box to make your main system time
the same as the network time.
NTP Server
The Network Time Protocol (NTP) allows administrators to synchronize all network computers to a main server. This keeps all
network machine clocks on the same time. Enter the NTP Server name that you want to
follow.
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Timezone
Timezone allows you to adjust the time when you are in a different country or area so that
you can keep the same time with your original area. Most of the time zones on land are offset from Coordinated Universal Time (UTC) by a
whole number of hours (UTC-12 to UTC+14).
Year and Hour
Enter the date and time including year, month, day, hour and minute that you want to show on the present system.
Select Apply to active your settings.
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Reset System
The Reset System allows you to reset your main system to factory settings, which will
clear phonebook entries and call history. Make sure to back up the information before
resetting the system.
Default Setting Reset: LAN configuration,
video/audio codec selection, call settings and so on will be reset. Click Yes to reset your
system to factory default values.
Clear Phonebook: All the phonebook entries
saved in the system will be deleted.
Click Yes to delete all content of your
phonebook.
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Clear Call History: All the incoming and
outgoing call records will be deleted. Click Yes to delete all calling information of the call
history.
License
EVC300/EVC350 can purchase license to increase call-point up to 10 call-points. To purchase license, please contact your sales
dealer.
[Note] EVC900 is a 10 call-points device, the
license purchase is not allowed.
Select Add License to enter license serial
number.
Press keypad button on remote and enter the
license serial number. After entering, select OK to back to License enter page. Then,
select Activate to register the license.
You will see the license serial number list in
Activate License section.
To enter another license serial number, follow above steps.
[Note]
1. License serial number is capital sensitive.
2. One license only for one EVC device.
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Skype for Business License
[Note]
1. EVC300/EVC350 support up to 3 sites of Skype for Business. EVC900/EVC950 up to 4 sites of
Skype for Business.
2. Transmit to Skype for Business side Content XGA (1024x768), up to 5fps
To use Skype for Business function, please purchase the license. Please contact your sales dealer for license purchasing.
Select Add License to enter license serial
number.
Press keypad button on remote and enter the
license serial number. After entering, select OK to back to License enter page. Then,
select Activate to register the license.
[Note]
1. License serial number is capital sensitive.
2. One license only for one EVC device.
You will see the license serial number list in
Activate License section.
To use Skype for Business function, go to Home > Network > Skype for Business.
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Default Layout
You can select the layout for call conference. There two type of layout Layout without
content and Layout with content.
Layout without content: Only display call
video, no content share screen.
There 4 layouts can be chosen. During the call conferencing, the display layout will be the layout
that you has chosen.
Layout with content: display call video and
content share screen.
There 6 layouts can be chosen; but only 2 layouts include content share screen. During the
call conferencing, the display layout will be the layout that you has chosen.
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PIP Display Time: When conference call is
connected, screen is displayed in PIP mode. You can manually setup PIP mode display time.
The default is 5 seconds.
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Video/Audio
In Video/Audio configuration screen, you can
set the MIC gain level, select the preferred video
and audio codecs and adjust the camera functions.
Camera
Camera allows you to set the White Balance, Exposure, Sharpness, and Frequency for your
camera.
White Balance
Whit balance is a camera setting that adjusts for lighting in order to make white objects appear white
in photos.
Select Video/AudioCamera and press .
Select the White Balance type from the drop
down list. EVC main system supports up to 5 types of white balance for your selection.
Auto: Most cameras default to automatic white balance. It makes white objects bright white and alter
all the other colors to match.
Cloudy: You can use the Cloudy white balance setting instead of auto on a cloudy day. This allows
the camera to compensate for blueness in the shadows, warming up the scene to better match what your eye would see.
Daylight: You can use Daylight settings only when shooting in very bright sunlight, as it can produce
bluish results on overcast days.
Fluorescent: You can use Fluorescent setting to cancel out the green or blue cast, which can
produce sickly-looking results on human skin.
Tungsten: This setting assumes a color temperature of around 3,200k and is suitable for most
tungsten lamps that normally emit a yellow light. This is usually used to correct for the same color cast.
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Exposure
A photographs exposure determines how light or dark an image will appear when it is been
captured by your camera. Select the exposure level you prefer from 1 to 9 or auto.
Frequency
Select the correct frequency setting (Auto/50Hz/60Hz/OFF) form the Frequency drop-down list.
Sharpness
Adjust camera sharpness. The more sharpness
the screen image more easy has noise.
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Camera Upside-down
When camera is handed at up-side-down position, enable Camera Upside-down to flip the
image view.
Camera Focus Mode
One Shot: The camera only will do the focus
adjust at beginning..
Face Detection: The camera will adjust focus
base on the face that is nearest to camera. The
camera only will do the focus adjust at
beginning. You can press button on remote
to re-force the camera to do the focus adjusting.
Auto Focus: The camera will adjust focus
automatically.
Scene Mode
Standard: No any effect adjustment on screen
view.
Moire-free: To reduce moire if moire screen is
happened.
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Enable 3D-denoise
Here allow you to enable 3D denoise function. This function can improve image view in low
light environment. By default, the 3D denoise is disabled.
Microphone
EVC main system allows you to adjust the MIC Gain Level up to 9 for proper MIC volume to improve
audio reception on the microphone (s).
MIC Gain Level
Select Video/AudioMicrophone and press
.
Adjust the MIC Gain Level form the drop-down
list.
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MIC Input Source
Select the source of the microphone from the
MIC in, Audio IN with AEC, or Audio IN without AEC. If you connect a microphone in AUDIO
IN port, we recommend selecting Audio in selection to avoid the echo issue.
Sending Audio Via Line-in to
Send the audio through the audio device that is connected at audio input port of EVC to
selected site(far, near, or both).
If MIC Input Source is MIC in, you can choose
far, near or both site can hear the audio sound. If MIC Input Source is Audio in , only far site
can be heard the audio sound.
[Note] When audio input port is connected
with audio device and enable Sending Audio Via Line-in to function, the AVer MIC is
disabled.
Sending Audio Via HDMI-in to
Send the audio through the device that is connected at HDMI input port. You can choose
which site or both site can hear the audio sound.
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Broadcast Support(HDMI-2)
This function allows you to hear own talking
voice during video conferencing through the stream media device that is connected on
HDMI-2 port of EVC main unit.
In MIC Input Source, please select MIC In.
If the stream media device didnt connect to
HDMI-2 port of EVC main unit, it will cause howling when voice come out from TV or speaker.
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Video/Audio Codecs
You can specify the Video/Presentation/Audio Codecs in Video Codecs, Presentation Codecs, and Audio Codecs configuration screens.
Select Video/AudioVideo Codecs for Video
Codecs configuration, Video/Audio Presentation Codecs for Presentation
Codecs, or Video/AudioAudio Codecs for
Audio Codecs configuration and press .
Select the Video/Presentation/Audio
Codecs to specify the codecs you want to
support. While the EVC supports the H.323
standard coding algorithm, each codec has unique properties and performs best given a certain set of circumstances.
For Video: H.261,H.264, H.263+, H.263,
H.264HP, H264SVC
[Note]
1. H.261 is always mark by default.
2. H.264SVC only work with AVer EVC system
and default is disabled.
For Presentation: H.263, H.263+, H.264,
H.264HP, H264SVC
For Audio: G.728, G.722.1C, G.722.1*,
G.722, G.711
Please contact system administrator if you have any question on these codecs.
*:G.722.1/G.722.1C, licensed from Polycom
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Network
Network allows you to set the SIP Server, Gatekeeper, Firewall and LAN
Configurations. Before configuring Network
and Firewall, please refer to page 69
Scenarios for LAN connection and follow the instructions of your actual network connection scenario.
LAN Configuration
AVer EVC supports IPv4 and IPv6 internet protocol for your configuration. IPv4 is the most widely
deployed internet protocol used to connect devices to the internet. IPv4 uses a 32-bit address scheme, written in decimal as four numbers separated by periods. Each number can be zero to 255. For
example, 192.168.0.1 could be an IP address.
Select NetworkLAN Configuration and press
.
Configure the following relative items to setup the LAN Configuration.
Obtain IP Address
DHCP: Configure the system to automatically
obtain an IP address from the DHCP server.
Static IP: Configure the system to use the
assigned IP address. Select this when the public IP address is available.
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Your IP address is
Show the current IP address; enter into when you need to configure your IP address
manually.
Subnet Mask
Show the designated IP address routing prefix; enter the subnet mask address when the
system does not automatically obtain the subnet mask
Default Gateway
A gateway is a network point that acts as an
entrance to another network. Enter the gateway address when the system does not automatically obtain the gateway.
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Preferred/Alternate DNS Server
Domain Name System (DNS) servers convert
human friendly names (for example: www.example.com) to IP addresses (218.77.272.166) that let machines be found
on the network. The preferred DNS server is the one your computer asks first. The alternate
is a backup. Enter the Preferred and Alternated DNS Server address.
After finishing all settings, select Apply to
active the changed settings.
IPv6
IPv6 is an evolutionary upgrade to the Internet Protocol. IPv6 will coexist with the older IPv4 for some
time. IPv6 addresses are 128-bit IP address written in hexadecimal and separated by colons. An example IPv6 address could be written like this: 300E:1389:3030:72EB:1D71:414B:1079:6AF3. Some types of addresses contain long sequences of zeros that can be compressed (the address of
fc00:0000:0000:0000:0000: 0000:0000:0001 can be compressed to fc00::1.
Select Network LAN Configuration (IPv6)
and press .
Configure the following relative items to setup the LAN Configuration (IPv6).
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Obtain IP Address
Static IP: Configure the system to use the
assigned IP address. Select this when the public IP address is available.
Auto: Obtain the dynamic IP address
automatically.
Your IP Address is
Show the current IP address; enter into when you need to configure your IP address
manually.
Prefix Length
Prefix Length allows you to place as many IPv6 devices as the underlying network
medium allows.
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After finishing all settings, select Apply to
active the changed settings.
Advance Network
Configure 802.1x and VLAN settings.
Select NetworkAdvance Network and press
.
EAP 802.1x
Enable 802.1x: Enable/disable 802.1x
protocol. IEEE 802.1X is an IEEE Standard for port-based Network Access Control (PNAC).
It provides an authentication mechanism to devices wishing to attach to a LAN or WLAN.
Identity: Enter the ID for 802.1x
authentication.
Password: Enter 802.1xs authentication
password.
Click Apply to save and active the settings.
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VLAN
Enable VLAN: Enable/disable VLAN function.
A virtual LAN (VLAN) is any broadcast
domain that is partitioned and isolated in a network at the data link layer.
VID(802.1q): Enter port for VLAN.
Priority(802.1p): Assign VLAN packets
priority.
Click Apply to save and active the settings.
Firewall
Configure the following items to setup the Firewall.
Select NetworkFirewalland press .
Configure the following relative items to setup the Firewall.
TCP/UDP Ports
By default, the system communicates through TCP/UDP ports in the range from 30000 to
30299. You can specify the range for your specific network environment.
You must configure your firewall to allow inbound/outbound traffic through UDP (port 1719)/ TCP (port 1720) for H.323 call setup.
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NAT Configuration
AVer EVC supports NAT systems that use the
internal IP addresses to communicate with other devices outside the LAN.
NAT Public (WAN) Address
The NAT public address must be entered when you enable the feature on NAT
configuration.
SIP
Session Initiation Protocol (SIP) allows you around the world to communicate using your supported
devices over the Internet.
Select NetworkSIP and press .
Configure the following relative items to setup the
SIP.
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SIP Site Name
Enter the SIP site name for others to identify.
The SIP site name may be the same or different then the domain for Web activity.
Inter Protocol
Select internet protocol check box to enable IPv4
or IPv6 protocol using.
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SIP Transport Protocol
Select the SIP Transport Protocol type from the drop-down list for using. There are two types of Internet Protocol (IP) traffic. They are Transmission Control Protocol (TCP) and User Datagram
Protocol (UDP). To ensure proper connection, verify if both calling parties are using the same transport protocol. By default, it is set to UDP.
TCP: TCP is connection oriented. Once a
connection is established, data can be sent bidirectional.
UDP: UDP is a simpler, connectionless Internet
protocol. Multiple messages are sent as packets in chunks using UDP.
TLS: TLS is a cryptographic protocols designed
to provide communications security over a computer network. SIP payloads will be
encrypted to prevent malicious or unwanted modifications. NAT-traversal can be achieved by
TLS connections since SIP payloads will not be altered by NAT-enabled routers.
SIP Port
Change this value only if you use specific
settings in your network system. By default, the SIP port is set to 5060.
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BFCP
Enable presentation sharing function in SIP. It allows you to share the presentation fi le screen
to other caller in video conference meeting.
If connection is not so stabled, use TCP mode can offer a reliable connection to prevent unexpected disconnection and behaviors due to
packet losses.
Enable SRTP
Through SRTP, RTP payloads will be encrypted
to prevent sniffer, and hence secure communication between users.
STUN Server
STUN (Session Traversal Utilities for NAT) is a standardized set of methods and a network
protocol to allow an end host to discover its public IP address if it is located behind a NAT.
Enter IP address of SIP NAT traversal server.
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STUN Port
Enter port number of STUN server.
Enable STUN Server
Mark to enable STUN server function.
SIP Configuration
A typical SIP session involves a client requesting a session with a SIP server . After the request is
received, the SIP server returns a response to the user indicating the availability of the session.
1. Select NetworkSIP Configuration and press
.
2. Configure the following relative items to setup the Server.
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Operating Mode
Select Operating Mode and press to
select the mode from drop-down list.
Become a Client: Register EVC main system
to SIP external server.
Become a Server: Set EVC main system as a
SIP server.
[Note] Only allow the users are registered on
EVC300 / EVC900 SIP server can make a connection.
OFF: To deactivated using SIP.
Become a Client: Select Operating Mode is Become a Client in SIP Configuration. Then, enter the
following information to register to SIP server.
User Name
Select User Name and press to enter
user name.
Authorization Name
Select Authorization Name and press to
enter authorization name.
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Password
Select Password and press to enter using
password.
Registrar Server
Registrar Server accepts registrations from users and places these registrations, (which is essentially location information), in a database
known as a location service. Enter the Registrar Server name that you want to use.
Proxy Server
Proxy Server is computing device (typically a server) that interfaces between data
processing devices and others within a communications network. These devices may be located on the same local area network or
an external network. Enter the used Proxy Server name.
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Account Active
Select Account Active check box and press
to activate/deactivated.
Next, go to Register button and press to
register to the SIP server.
Become a Server: Select Operating Mode is Become a Server in SIP Configuration. Then, enter the
following information to be a SIP server.
Authentication Mode
Select authenticate way to authorize SIP client.
Anonymous: No password required for any SIP
client.
Password: Password is required for SIP client
to connect SIP server. Set the password in Password column.
Password
When authentication mode is Password mode, a password is required to be set. The default password is 1234.
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Server ID
The SIP servers ID that wants to connect. The EVC300 / EVC900 default server ID is 1000.
Client to Client
To make a 1 to 1 call meetings through the registered SIP server to other EVC system,
EZMeetup, or 3rd party conference device. EVC supports five group ( 1 to 1) call meetings.
[Note]
1. Callers and receivers need to be registered on same SIP server and are list in Registered
Users list.
2. EVC(SIP server) must power on and setup in
SIP server mode.
3. EVC(SIP server) is a call meeting bridge and host session in background.
4. Make sure the TCP/UDP ports(30299 ~ 30699) of router and EVC are opened.
5. Make sure the internet bandwidth is enough and will not affect performance of standard conference call.
6. The BFCP content sharing only support UDP protocol in Client to Client call.
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Registered Users
List all registered SIP client.
Gatekeeper
The Gatekeeper in AVer EVC serves the purpose of translating services from E.164 IDs to IP
addresses in an H.323 network.
Select NetworkGatekeeper and press .
Configure the following relative items to setup
the Gatekeeper.
H.323 Name
Specify the name that gatekeepers and
gateways can use to identify this system. Enter the name; the gatekeeper will use this name for
identification.
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H.323 Extension
Enter a numeric value for the gatekeeper to
identify your system further.
Gatekeeper Address
Enter the IP address for the gatekeeper server.
Authentication
Select the Authentication check box to
activate gatekeeper authentication if gatekeeper requires authentication.
User Name and Password: Enter the user
name and password for gatekeeper
authorization.
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Connect to Gatekeeper
Select this check box to Activate/deactivate gatekeeper.
Make sure to setup the Gatekeeper before setting up the Firewall.
Enable H.460 Firewall Traversal
If you want to enable the H.460 Firewall Traversal, please set the following ports in port
forwarding in your firewall before start installing your EVC.
Port Function Type
1719 Gatekeeper UDP
1720 H.323 Call
setup TCP
30000~30699
Signaling and Control for
audio, video, content, and
data/FECC
TCP and UDP
80 HTTP Interface
(WebTool),
EZDraw
TCP
23 Telnet TCP
5060,
5061 SIP
TCP and UDP
TCP
5000, 50001 ScreenShare
VCLink TCP
Make sure your gatekeeper supports H.460 Firewall Traversal before enabling it.
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Test Utilities
Network Test
This feature tests the network ability between local and far site.
Select NetworkTest Utilities and press .
Select Run to start testing.
Wait until it finishes the network test. The check mark will appear if the network test is successful.
If it fails, save the report in a USB flash drive and contact our technical support.
Test Command
To ping or traceroute the far site device.
Select NetworkTest Utilities and press .
Select Test Command and press .
- Ping: Ping is used to test the reachability of
a host on an Internet Protocol (IP) network, and to measure the round-trip time for messages sent from the originating host to
a destination and echoed back to the source.
- Traceroute: traceroute is displayed the
route (path) and measuring transit delays
of packets across an Internet Protocol (IP) network.
IP Address: Enter the IP address of device that
user wants to ping or traceroute.
Finally, select Run to start ping or traceroute.
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Skype for Business
Setup the Skype for Business account for SFB call.
[Note] **EVC supports Lync 2013 and Skype for Business2015.
Select NetworkSkype For Business and
press .
Account/Password: Enter your Skype for
Business account and password.
Enable Server: Disable to go the Office 365
online registration process, Enable to go on-process process.
Registrar Server: Front End Server, the Front
End Server is at the core of any SFB Server
2015 deployment. It provides the links and services for user Authentication, Registration, Presence, Address Book, A/V Conferencing,
Application Sharing, Instant Messaging, Web Conferencing and Dial-in over PSTN.
Proxy Server: Edge Server , the Edge Server
(or Edge Pool) sits on the perimeter of your organization and its role is to enable secure
remote access to the internal (On-Premise) Skype infrastructure. The Edge Server also
enables 'Federation' with external organization, thus providing secure communications. [Tips] 1. Note that in a Microsoft environment,
the Proxy server and the Registrar server are always the same server.
2. User can make a call from SFB contactor list. (Phonebook > SFB Contacts)
Remember me: To memorize the Skype for
Business account.
Click Register to register the Skype account.
After registering, far site can enter the registered Skype for Business account to call to EVC
system.
[Tips] During SFB call, the SFB site only can see one streaming of presentation or live view. Only EVC site can both see live view and presentation contents.
[Note]When Microsoft publishes a new version of MS-SIP, the source program material for Lync/Skype for Business, AVer will update the products deve lopment components to support the new version. AVer will indicate which versions of Lync/Skype for Business are supported in the firmware release note of known issue, according to system compatibility with MIS-SIP. AVer cannot guarantee functionality and compatibility for software versions not listed in the firmware release note of known issue.
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iSCSI
Select NetworkiSCSI and press .
To connect to iSCSI server on network.
Enter the iSCSI servers IP, Port, Target Name,
Username, and Password.
Select Connect to make a connection to iSCSI server. To disconnect, select Disconnect.
After connecting, the total capacity and used capacity will be display.
Mark Enable iSCSI after power on, the iSCSI
will be connected when EVC unit is power on.
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Web Configurations
You can use the internet browser to access your AVer EVC system through a LAN RJ-45 cable to
setup a AVer EVC system remotely. You can also access the Phonebook to add, edit and delete entries, view and download the call history, update the sys tem, and restore your previous settings. For web configurations, your AVer EVC system default IP address is: 192.168.0.1.
Please change your EVCs IP address at the start.
Using the WebTool
Enter your EVCs IP address in the URL field. You will need to enter admin password to log in.
In WebTool login screen, user can select the Language of Web Tool and enter the password, click Submit button to login.
In the WebTool, there are some functions are different from your AVer EVC. And, those functions will
be described in following.
Default password is 1234
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After login, user should see the video screen of local site.
is indicated in background view mode. is indicated in live view mode.
Click icon can call out on-screen remote controller. You can use mouse to click the on-screen
remote controller to operate functions on WebTool.
Click button can switch to numeric pad and phonebook button.
Click button can switch back to navigation buttons.
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In the WebTool page, you can access the following:
Phonebook
Dial
Call History
Video/Audio
General Setting
Network
You can use the mouse to click the specified icon for a selection.
In WebTool, all functions are same as on EVC system.
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Phonebook
Edit and Save
1. Locate and open the file using MS Excel and select Office XML Handler to create a schema based on the XML source data.
2. Edit the file.
3. Make sure to save the file as XML Data so it can be uploaded back to the system.
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Download Phonebook Entries
Download phonebook allows you to download contact data from your AVer EVC system.
1. Click PhonebookUpload/Download.
2. The saving Phonebook data from AVer EVC
system dialogue box will appear.
3. Click Save to save the file.
4. After saving, you have to re-arrange your browser to update your WebTool Phonebook so that it can be the same as your EVC
system.
Upload Phonebook Entries
Upload allows you to upload the data that you have edited or added from your WebTool to your AVer EVC system.
1. Click PhonebookUpload/Download.
2. Click Upload Phonebook to upload
edited or added contents to your AVer EVC system directly.
3. You can also click Browser to open the Phonebook fi le .xml saved in your PC to upload it to your AVer EVC system.
4. After completing upload, the contents of Phonebook on your AVer EVC system will be
modified in time.
You can also download the phonebook entries and upload them to another AVer EVC unit.
Download Call History Entries
Download History allows you to download call history list from your AVer EVC system.
1. Click PhonebookUpload/Download.
2. Click Download History to download call history from to your AVer EVC system
directly.
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LDAP Setting
Setup your LDAP server then download your online phonebook.
1. Click PhonebookLDAP Setting
2. Enter the following information:
Server Address: Enter LDAP server IP
address.
Username: Enter username of LDAP
server.
Password: Enter password of LDAP
server.
Base DN: Enter LDAP object name / path.
After entering username and password
for authentication, it will start to search from LDAP Base DN name / path.
Port: The port for EVC and LDAP server
to communicate. The default value is 389.
3. Click Apply to save the settings.
4. The download phonebook will be displayed in Online Phonebook section.
Online Phonebook
To view the phonebook is downloaded from LDAP server. You can make a call directly and save into contact list.
Click PhonebookOnline Phonebook.
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Upload Files Setting (Group Call Only)
You can setup to upload recording and snapshot files that are recorded and snapshot during the group call to the google drive.
The files will be upload to google drive after conferencing call was finished an one hour later, but during an one hour there are no any conference call and operations are made.
[Note] When upload file, the USB pen drive which has saved recording and snapshot files must plug
into EVC system.
1. Click PhonebookGroup
2. Click New Group to create a new group.
3. Enter the following information:
Input Group Name: Enter a name for the
group.
Input Mailto: Enter an email address for
receiving files upload notice.
Input Google Account: Enter a google
account to receive file upload notice from the mail account that you have setup in
Input Mailto.
Input Google Password: Enter the
google accounts password the you have setup in Input Google Account.
Auto Upload: Mark the check box to
enable auto upload function.
Authentication & Authorization Code:
Click Apply to get a authentication code
from your google drive account. After clicking apply button, you need to enter
the google drives account and password. Then, click Login and select Allow to
accept authorize on view and manage your google drive. Finally, you will get a authorization code. Copy the authorization code to Authorization Code column.
4. Click Save to save the settings.
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General Setting
Enable Record
Allow/dis-allow user press record button on remote control to record.
1. Click General SettingSysteml Setting
2. Mark/um-mark Enable record check box.
Dual Stream Bandwidth Adjustment
Adjust bandwidth of presentation and live video.
1. Click General SettingCall Setting
2. Click and to adjust the bandwidth.
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Update System
You can update the latest EVC firmware to your AVer EVC system from AVer EVC WebTool.
1. Click General SettingSystem Update
2. Click System Update.
3. Click Select to browse and locate the
downloaded firmware file .dat.
4. Click Submit to begin the system update or Cancel to stop this operation.
WARNING! Please do not perform any operations during the updating process.
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EZ Join
Easy for joining a MCU bridge or cloud call.
In Dial screen, you has option to create few entries for most commonly used bridge/cloud call. Those
entries are defined by a XML config file.
Please contact the AVer support team (http://www.aver.com/Technical-Support) to get the XML config
file.
You can modify sample XML to fit their environment, upload it by Web Tool.
Maximum can upload 7 XML files.
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Customized Logo and Boot Animation
User can change logo icon and boot animation file.
1. Please enter the following URL in your browser.
Http://EVCs IP address/admin/customization/logo-manage.html
2. The customization screen will show.
3. Click Upload button and choose the logo/animation file. File for logo and animation are some
limitations:
- Logo file: file size is less or equal to 1MB and resolution is 132 x 55 pixels.
- Animation file: file size is less or equal to 5MB, file format is *.avi, and file time is less or equal to 20 seconds. Please contact your local distributor/dealer to transfer your booting animation
file to the correct format files.
4. If you want to use the default logo and animation file, click Reset button.
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Troubleshooting
Audio
Cant hear the audio during a call
- Make sure the MICs are not muted.
- Make sure the MIC and speaker connections are properly connected as illustrated in the
manual.
- Make sure the MIC and speaker device are workable.
- Ensure proper volume level on the system.
The audio quality is poor
- Ensure the MIC is not damaged.
- Try to adjust the Mic Gain Level.
- Make sure the MIC is not facing the output speakers to prevent echo.
Video/Display
Video conference call is established but no video or voice.
- If you are connecting to AVer EVC with firewall, make sure you have done the port forwarding correctly. For non H.323 ALG firewall, please set the NAT configuration and the WAN IP
address on AVer EVC system is entered.
- We suggest having a fixed public IP address for AVer EVC system. With Dynamic public IP address, it will change after a certain period which depends on your local ISP.
- There is a routing issue if you installed two AVer EVC systems sharing one public IP address.
Unable to connect to other video conferencing systems.
- Check to see if you dial the correct IP address.
- Ensure the power status of the device from the other sited is on.
- Verify if the firewall blocks the inbound traffics from the other site.
- Verify if the other site rejected your video conferencing call.
Unable to see the OSD.
- Check to see if your cable is connecting correctly.
- Make sure your system and display are well-connected and then reboot your system. (Your display should be switched on before you reboot your system.)
- Press Dual button on remote controller (User needs to keep pressing until OSD menu is
shown).
Why cant I see the UI configuration screen after connecting the VGA cable and powering on AVer
EVC systems upon screen saver mode?
- Please plug and unplug the VGA connector again to re-connection the VGA cable.
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Network
The LAN connection is fail.
- Make sure you have changed your default IP address. The default IP address is 192. 168.0.1, in order not to conflict with other devices in the same LAN, please change your IP address at the start.
Cannot open WebTool by IE9 and IE10.
1. Click (General Setting icon) in IE.
2. Select F12 developer tools.
3. Change Document Mode to Internet Explorer 9 standards.
4. Disable intranet sites in Compatibility View. Go to ToolsCompatibility view settings.
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5. Unclick the checkbox Display intranet sites in Compatibility View and then click Close.
Others
Unable to connect the call and the Call failed error message appears on the screen.
- Ensure the IP address for the calling is correctly.
- Ensure the other end of your calling does not set their system to Do Not Disturb mode or pick up the phone.
- Ensure you are not calling to a system that has already up to maximum call-in limitation.
Forget the administrator password.
- Please contact AVer technical support for assistance.
Unable to control the far end camera.
- Make sure the Cam Ctrl icon is positioned on the screen you want to control. Press
Far/Near button on the remote controller to switch to the desired screen.
- Make sure the far site has enabled the Far End Camera Control setting. To enable this
function, press Home button and got to General SettingAdministrator and then
select Far End Camera Control.
AVer EVC cannot detect the USB device.
- Unplug and plug the USB flash drive again and wait for 10 to 15 seconds for the system to re-detect the new USB device.
- We do not recommend using an external HDD; it may cause system errors or recording failures.
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Scenarios for LAN Connection
Public IP Configuration (Outside of Firewall)
Your EVC system is connecting directly to the internet.
1. From the remote press Home-> ->
Setting.
2. Press -> Network.
3. Press LAN Configuration. 4. And In the drop-down list Obtain IP address,
choose Static IP or PPPoE.
- Static IP: Input the IP address, Subnet Mask
and Default Gateway.
Static IP setting
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- PPPoE: Input the PPPoE login User name and
Password.
5. Select Apply and press (Enter).
6. Press Home on the remote to return to the
home menu.
7. Press the (Call) button on the remote and
you are ready to make your first call.
PPPoE setting
Private IP Configuration (Behind Firewall with Port
Forwarding)
Please make sure you have set the following ports in port forwarding in your firewall.
Port Function Type
1719 Gatekeeper UDP
1720 H.323 Call setup TCP
30000~30699 Signaling and Control for audio, video, content, and data/FECC
TCP and UDP
80 HTTP Interface (WebTool), EZDraw TCP
23 Telnet TCP
5060
5061 SIP
TCP and UDP
TCP
5000, 50001 ScreenShare, VCLink TCP
Your EVC system is connecting to the internet through a firewall.
1. From the remote press Home-> -> Setting.
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2. Press -> Network.
3. Press LAN Configuration.
4. And In the drop-down list Obtain IP address, choose Static IP or DHCP. - Static IP: Input the IP address, Subnet
Mask and Default Gateway.
- DHCP: Configure the system to
automatically obtain an IP address from the
DHCP server.
5. Select Apply and press (Enter). 6. Press (Back) on the remote to return to
previous menu. (If you have H.323 ALG enabled, skip to step 10).
7. In the same page, go to Firewall and press (Enter).
8. Select ON in the NAT check box and enter the IP address in the NAT Public (WAN) address field.
9. Press the Home button on the remote to return the home menu.
10. Press the Call button on the remote and you are ready to make your first call.
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H.460 Gatekeeper with Firewall Traversal
Your EVC system is connecting to the internet through a firewall and you have a Gatekeeper outside
the firewall.
1. From the remote press Home-> ->
Setting.
2. Press -> Network.
3. Press LAN Configuration (IPv4).
4. And In the drop-down list Obtain IP address, choose Static IP.
5. Manually input the IP address, Subnet Mask
and Default Gateway.
6. Select Apply and press (Enter). 7. In the same page, go to Gatekeeper and press
(Enter).
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8. Enter the IP address of your Gatekeeper in the
Gatekeeper IP Address field and enable the Use Gatekeeper check box.
9. Enable the Enable H.460 firewall Traversal option.
10. Press the Home button on the remote to return
the home menu.
11. Press the (Call) button on the remote and you are ready to make your first call.
Remote Control Battery Safety Information
1. Store batteries in any cool & dry place.
2. Do not dispose used batteries in domestic waste. Dispose batteries at special collection points or
return to stores if applies.
3. Remove the batteries if they are not in use for long period of time. Battery leakage and corrosion
can damage the remote control, dispose batteries safely.
4. Do not mix and use old and new batteries.
5. Do not mix and use different types of batteries: alkaline, standard (carbon -zinc) or rechargeable
(nickel-cadmium).
6. Do not dispose batteries in a fire.
7. Do not attempt to short circuit the battery terminals.
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Limited Warranty
For a period of time beginning on the date of purchase of the applicable product and extending as set forth in the Warranty Period of AVer Product Purchased section of the warranty card, AVer
Information Inc. (AVer) warrants that the applicable product (Product) substantially conforms to AVers documentation for the product and that its manufacture and components are free of defects in
material and workmanship under normal use. You as used in this agreement means you individually or the business entity on whose behalf you use or install the product, as applicable. This limited
warranty extends only to you as the original purchaser. Except for the foregoing, the Product is provided AS IS. In no event does AVer warrant that You will be able to operate the Product without problems or interruptions, or that the Product is suitable youre your purposes. Yo ur exclusive remedy
and the entire liability of AVer under this paragraph shall be, at AVers option, the repair or replacement of the Product with the same or a comparable product. This warranty does not apply to (a)
any Product on which the serial number has been defaced, modified, or removed, or (b) cartons, cases, batteries, cabinets, tapes, or accessories used with this product. This warranty does not apply to any Product that has suffered damage, deterioration or malfunction due to (a) accident, abuse,
misuse, neglect, fire, water, lightning, or other acts of nature, commercial or industrial use, unauthorized product modification or failure to follow instructions included with the Product, (b)
misapplication of service by someone other than the manufacturers representative, (c) any shipment damages (such claims must be made with the carrier), or (d) any other causes that do not relate to a Product defect. The Warranty Period of any repaired or replaced Product shall be the longer of (a) the
original Warranty Period or (b) thirty (30) days from the date of delivery of the repaired or replaced product.
Limitations of Warranty
AVer makes no warranties to any third party. You are responsible for all claims, damages, settlements, expenses, and attorneys fees with respect to claims made against you as a result of your use or misuse of the Product. This warranty applies only if the Product is installed, operated, maintained, and
used in accordance with AVer specifications. Specifically, the warranties do not extend to any failure caused by (i) accident, unusual physical, electrical, or electromagnetic stress, neglect or misuse, (ii)
fluctuations in electrical power beyond AVer specifications, (iii) use of the Product with any accessories or options not furnished by AVer or its authorized agents, or (iv) installation, alteration, or repair of the Product by anyone other than AVer or its authorized agents.
Disclaimer of Warranty
Except as expressly provided otherwise herein and to the maximum extent permitted by applicable law, AVer disclaims all other warranties with respect to the product, whether express, implied,
statutory or otherwise, including without limitation, satisfactory quality, course of dealing, trade usage or practice or the implied warranties of merchantability, fitness for a particular purpose or
non-infringement of third party rights.
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Limitation of Liability
In no event shall AVer be liable for indirect, incidental, special, exemplary, punitive, or consequential damages of any nature including, but not limited to, loss of profits, data, revenue, production, or use,
business interruption, or procurement of substitute goods or services arising out of or in connection with this limited warranty, or the use or performance of any product, whether based on contract or tort, including negligence, or any other legal theory, even if AVer has advised of the possibility of such
damages. AVers total, aggregate liability for damages of any nature, regardless of form of action, shall in no event exceed the amount paid by you to AVer for the specific product upon which liability is
based.
Governing Law and Your Rights
This warranty gives you specific legal rights; you may also have other rights granted under state law.
These rights vary from state to state.
Federal Communications Commission Statement
(Class A)
NOTE- This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by tuning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/television technician for help.
For warranty period, please refer to the warranty card.
Class A ITE
Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not the class B ITE
limits. Such equipment should not be restricted in its sale but the following warning shall be included in the instructions for use:
Warning - This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
CE Class A (EMC)
This product is herewith confirmed to comply with the requirements set out in the Council
Directives on the Approximation of the laws of the Member States relating to Electromagnetic
Compatibility Directive 2014/30/EU.
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Warning - This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures to correct this
interference.
Copyright
2016 by AVer Information Inc. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any means without the written permission of AVer INFORMATION Inc.
Trademarks
AVer is registered trademarks of AVer Information Inc. Other trademarks used herein for description
purpose only belong to each of their companies.
Disclaimer
No warranty or representation, either expressed or implied, is made with respect to the contents of
this documentation, its quality, performance, merchantability, or fitness for a particular purpose. Information presented in this documentation has been carefully checked for reliability; however, no
responsibility is assumed for inaccuracies. The information contained in this documentation is subject to change without notice. In no event will AVer be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use this product or documentation, even if
advised of the possibility of such damages.
The mark of Crossed-out wheeled bin indicates that this product must not be disposed of with your other household waste. Instead, you need to dispose of the waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. For more information about where to drop off your waste equipment for recycling, please contact your household waste disposal service or the shop where you purchased the product.
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Manualsnet FAQs
If you want to find out how the EVC300 AVer works, you can view and download the AVer EVC300 Camera User Manual on the Manualsnet website.
Yes, we have the User Manual for AVer EVC300 as well as other AVer manuals. All you need to do is to use our search bar and find the user manual that you are looking for.
The User Manual should include all the details that are needed to use a AVer EVC300. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.
The best way to navigate the AVer EVC300 Camera User Manual is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.
This AVer EVC300 Camera User Manual consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.
You can download AVer EVC300 Camera User Manual free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.
To be able to print AVer EVC300 Camera User Manual, simply download the document to your computer. Once downloaded, open the PDF file and print the AVer EVC300 Camera User Manual as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.