AVer CAM570 Camera User Manual PDF

CAM570

User Manual

Federal Communications Commission Statement NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe A est conforme la norme NMB-003 du Canada. A

VCCI-A

.

" " .

A ( )

(A ) , .

DISCLAIMER No warranty or representation, either expressed or implied, is made with respect to the contents of this documentation, its quality, performance, merchantability, or fitness for a particular purpose. Information presented in this documentation has been carefully checked for reliability; however, no responsibility is assumed for inaccuracies. The information contained in this documentation is subject to change without notice. In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use this product or documentation, even if advised of the possibility of such damages.

TRADEMARKS AVer is a trademark owned by AVer Information Inc. Other trademarks used herein for description purpose only belong to each of their companies.

COPYRIGHT 2022 AVer Information Inc. All rights reserved. | December 6, 2022 All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All information or specifications are subject to change without prior notice.

NOTICE SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. THE INFORMATION CONTAINED HEREIN IS TO BE CONSIDERED FOR REFERENCE ONLY.

WARNING To reduce risk of fire or electric shock, do not expose this appliance to rain or moisture.

Warranty will be void if any unauthorized modifications are done to the product. Do not drop the camera or subject it to physical shock. Use correct power supply voltage to avoid damaging camera. Do not place the camera where the cord can be stepped on as this may result in fraying or

damage to the lead or the plug. Hold the bottom of the camera with both hands to move the camera. Do not grab the lens or

lens holder to move the camera.

Remote Control Battery Safety Information - Store batteries in a cool and dry place. - Do not throw away used batteries in the trash. Properly dispose of used batteries through

specially approved disposal methods. - Remove the batteries if they are not in use for long periods of time. Battery leakage and

corrosion can damage the remote control. Dispose of batteries safely and through approved disposal methods.

- Do not use old batteries with new batteries. - Do not mix and use different types of batteries: alkaline, standard (carbon-zinc) or

rechargeable (nickel-cadmium). - Do not dispose of batteries in a fire. - Do not attempt to short-circuit the battery terminals.

CAUTION - Risk of explosion if battery is replaced by an incorrect type. - Dispose of used batteries in a safe and proper manner.

More Help

For FAQs, technical support, software and user manual download, please visit:

Headquarters Download Center: https://www.aver.com/download-center Technical Support: https://www.aver.com/technical-support USA Branch office Download Center: https://www.averusa.com/business/support/ Technical Support: https://averusa.force.com/support/s/contactsupport Europe Branch office Download Center: https://www.avereurope.com/download-center Technical Support: https://www.avereurope.com/technical-support

Contact Information

Headquarters AVer Information Inc. https://www.aver.com 8F, No.157, Da-An Rd., Tucheng Dist., New Taipei City 23673, Taiwan Tel: +886 (2) 2269 8535 USA Branch office AVer Information Inc., Americas https://www.averusa.com 668 Mission Ct., Fremont, CA 94539, USA Tel: +1 (408) 263 3828 Toll-free: +1 (877) 528 7824 Technical support: support.usa@aver.com

Europe Branch office AVer Information Europe B.V. https://www.avereurope.com Westblaak 134, 3012 KM, Rotterdam, The Netherlands Tel: +31 (0) 10 7600 550 Technical support: eu.rma@aver.com

Japan Branch Office https://jp.aver.com 160-0023 3-2-26 7 Tel: +81 (0) 3 5989 0290 : VCInfo.JP@aver.com Vietnam Branch Office Cng ty TNHH AVer Information (Vit Nam) Tng 5, 596 Nguyn nh Chiu, P.3, Qun 3, Thnh ph H Ch Minh 700000, Vit Nam Tel: +84 (0)28 22 539 211

Contents Package Contents ......................................................................................................... 1

Optional Accessories ....................................................................................................... 1 Product Introduction .......................................................................................................... 2

Overview .......................................................................................................................... 2 LED Indicator ................................................................................................................... 3 Remote Control................................................................................................................ 4 Pan and Tilt Angle ............................................................................................................ 7

Installation .......................................................................................................................... 8 Device Connection........................................................................................................... 8 Power Connection ......................................................................................................... 10 HDMI Connection .......................................................................................................... 11 RS232 Connection......................................................................................................... 14 Computer/Keyboard Controller and Camera Connection .............................................. 15 Camera Cascade Connection ........................................................................................ 18 Wall Mount Installation ................................................................................................... 20 Ceiling Mount Installation (Optional) .............................................................................. 23 Secure the Cables ......................................................................................................... 27

Operating the Camera ...................................................................................................... 28 Make a Video Call .......................................................................................................... 28 Make a Connection through the Browser ....................................................................... 28 Web Settings ................................................................................................................. 31

First Time Login ........................................................................................................ 31 Live Screen Operation .............................................................................................. 32 PTZ Control............................................................................................................... 33 Camera Settings ....................................................................................................... 35

Tracking Mode ................................................................................................................ 36 AI Detection Source ....................................................................................................... 38 Framing Speed ............................................................................................................... 39 Framing Size ................................................................................................................... 39 Audio Tracking Idle Interval ........................................................................................... 39 Gesture Control .............................................................................................................. 40 Auto Focus ...................................................................................................................... 41 Camera Focus ................................................................................................................ 41 Home Position ................................................................................................................. 42 Sleep Position ................................................................................................................. 42 Sleep Timer ..................................................................................................................... 42

On Screen Menu ............................................................................................................ 42 Camera Binding .............................................................................................................. 43 Save Preset ..................................................................................................................... 43

PIP Settings .............................................................................................................. 43 PIP Layout ....................................................................................................................... 43 HDMI Screen Layout ...................................................................................................... 44 USB/IP Streaming Screen Layout ................................................................................ 44

Image Settings .......................................................................................................... 45 Image Flip ........................................................................................................................ 45 Image Mirror .................................................................................................................... 45 WDR ................................................................................................................................. 45 Flicker Decrease on IFP / Monitor ................................................................................ 46 Frequency ........................................................................................................................ 46 Main Lens 1/AI Lens 2 ................................................................................................... 47 White Balance ................................................................................................................. 47 Noise Reduction ............................................................................................................. 47 Brightness ........................................................................................................................ 47 Sharpness ....................................................................................................................... 48 Saturation ........................................................................................................................ 48 Low Light Compensation ............................................................................................... 48 Allow Remote Access .................................................................................................... 48 Low resolution under 720p ............................................................................................ 48 Enlarge Total Zoom Up To 36x ..................................................................................... 49 Video Frame Rate .......................................................................................................... 49 RS232 Settings ............................................................................................................... 49

Video Format Settings .............................................................................................. 50 H.264 Profile ................................................................................................................... 50 IP Stream Resolution only ............................................................................................. 50 Frame Rate ..................................................................................................................... 51 Bit Rate ............................................................................................................................ 51 RTSP ................................................................................................................................ 51 RTMP ............................................................................................................................... 52

Network Settings ....................................................................................................... 53 Hostname ........................................................................................................................ 53 DHCP ............................................................................................................................... 53 Static IP ............................................................................................................................ 54

System Settings ........................................................................................................ 55

Language ......................................................................................................................... 55 Firmware Update ............................................................................................................ 55 Factory Default................................................................................................................ 56 Camera Reboot .............................................................................................................. 56 Change Password .......................................................................................................... 57 Trouble Shooting ............................................................................................................ 57 SSL Certificate ................................................................................................................ 58 Date Format .................................................................................................................... 58 Time Format .................................................................................................................... 58 Time Correction Mode ................................................................................................... 59 Allow Providing of anonymous usage data ................................................................. 60 Information ....................................................................................................................... 60

PTZApp 2 ..................................................................................................................... 61 Install PTZApp 2 ............................................................................................................ 61 Use PTZApp 2 with USB Devices .................................................................................. 62 Use PTZApp 2 with a Virtual Stream ............................................................................. 70 Smart Gallery Operation ................................................................................................ 72 Audio Setting ................................................................................................................. 74

EZLive .......................................................................................................................... 79 Use AVer EZLive ............................................................................................................ 79

1

Package Contents

Camera Unit Remote Control / AAA Batteries**

Power Adapter & Power Cord*

USB 3.0 Type-B to Type-A Cable (3m)

Mini DIN9 to Mini DIN8 RS232 Adapter Cable HDMI Cable (3m) Wall Mount Screws for Mount

M4 x8mm (x2)

Tripod Screw Drilling Paper QR Code Card

1/4-20 L=7.5mm (x2)

* The power cord will vary depending on the standard power outlet of the country where it is sold. ** AAA batteries are only provided for USA.

Optional Accessories

USB 2.0 Type-B to Type-A Cable (5m)

Mini DIN8 to D-Sub9 Cable

Foldable TV Mount

USB 3.1 Extender 10m/20m/30m

Ceiling Mount

*Optional Accessories will vary depending on the country where it is sold. ** To mount on ceiling, please purchase ceiling mount from AVer.

P/N: 303AU340-AGR

46.00[1.81]

51.00[2.01]

5.50[0.22]

2

Product Introduction

Overview

1 Optical Zoom Lens 7 Audio Input Port

2 IR Sensor 8 HDMI Port***

3 Status LED 9 USB 3.1 Type B Port

4 AI Lens* 10 RS232 In/Out Port

5 Built-in Microphone Array**** 11 DC 12V Power Jack 6 PoE Port** 12 Kensington Lock

* AI Lens:

Users can see AI lens preview image in PTZApp 2, IP web page or HDMI out to check camera installation location.

AI lens is used to detect participants within its 95 degree field of view to trigger optical zoom lens to track people in the room. It doesnt support ePTZ. Please dont put the camera on table because the AI lens view will be blocked. The suggested installation height is at least 1.5m.

** Power over Ethernet (PoE) is compatible with IEEE 802.3at/802.3af. Please use a CAT 5e FTP cable (not included).

*** HDMI out streaming supports picture in picture (PIP) function. For more details, please refer to for more details.

**** The built-in microphone array is designed for Audio Tracking detection, which cannot be used as an audio input source for video conference.

1

3 42 2 6 7 8 91011

12

5

3

LED Indicator

Solid blue: Power on Solid red: Start-up Solid orange: Only power cable connected Solid blue: Video on Solid white: USB cable is connected but camera doesnt have any streaming out Flash orange: Manually update FW Gesture control Blue light blinks for 2 seconds: Successfully wake up gesture control function by any valid gesture command. Blue light blinks for 4 seconds: Camera recognizes a valid gesture command and start to action. [Note]: The default of gesture control is off. Please enable it via PTZApp 2 or IP web page. The effective distance is up to 5-meter away from the camera. Please refer to for more details.

4

Remote Control

Name Function

1. Camera Select One remote control can control up to 3 AVers USB series cameras. You can use AVer PTZApp 2 or IP web page to set numbers associated with each camera, and then select which camera you would like to control using the remote. [Note] The default is Off. If you dont do any binding, no matter you press camera 1 or 2, 3 button on the remote control, you can control all the AVer USB cameras around you.

2. Camera Directional

Control Use the directional buttons on the remote to control the direction of the camera. Press the directional button to move the camera or press and hold to continuously pan or tilt.

3. SmartFrame One-click automatic field of view adjustment to fit all participants. Press for 1~2 seconds to switch the SmartFrame function among Manual Frame/Auto Frame/Preset Framing modes. A message (as figures shown) will display on the screen to indicate the mode while using HDMI out function.

While in Auto Framing mode, or doing one-click manual frame, an icon message (as figure shown) will display on the upper left screen to indicate that the framing action is triggered. The icon will appear 2~3 seconds on the screen while using HDMI out function. Once the framing

5

process is done, it will disappear. If you dont want to see the icon display, please go to PTZApp 2, find On Screen Menu function and select Off.

[Notes] Default is Manual Framing.

SmartFrame deploys face and body detection technology. People wearing masks and side facial profiles can still be detected. The maximum detection distance is 7~10 meters away from the camera.

Camera will track people while moving. It will start to focus and zoom in once people stop moving for 1~5 seconds, depending on the framing speed you choose. The default framing speed is Middle speed. High speed is more suitable for one person tracking.

Preset Framing: Set up preset points in advance (Only for Preset points 1~9. Preset 0 is for home position). Camera tracks one presenter and shoots the preset areas instead of focusing and zooming into presenter. The preset areas must be within the viewing area of AI lens.

All the AI functions will be disabled if pan, tilt and zoom operations are in progress.

4. OSD Menu Short press the button to pull up OSD menu while using HDMI out function. Hold it for 1 sec. to select camera layout (PIP).

5. Zoom In/Out Increase/Decrease the camera zoom.

6

6. Preset The Preset button on the remote serves 2 functions. To Save a Preset Move camera to desired position. Press and hold the preset button until you receive the save message on the screen. Select preset position button 0-9 to store the current camera position. Repeat steps if needed. To Load a Preset - Press the preset button and preset position button 0-9 to load a saved camera position. Repeat steps if needed.

7. Preset

Position/Number

Buttons

Preset position buttons are used in

conjunction with the Preset button to save

positions. There are a total of 10 presets.

Press the preset button first and then

press 0~9 for the camera to move to the

saved position.

Shortcuts

Press and Hold

To

for 2 sec Turn on/off WDR for 2 sec Enable Audio

Tracking for 2 sec Enable Presentation

Mode for 2 sec Turn on/off

SmartFrame

for 2 sec Change PIP position (USB/IP Streaming)

for 2 sec Turn on/off RTMP streaming (when RTSP and RTMP is on)

for 2 sec Enter sleep mode for 6 sec Reboot

7

8. Brightness - Decrease the brightness of the video image.

9. Call/Answer Answer a call or start a call. Not

supported for CAM570.

10. Enter Click the button to show current AI mode

while using HDMI out function.

11. Mute/Un-mute

Speakerphone Mute/Un-mute the speakerphone. Not

supported for CAM570.

12. Volume Up/Down Adjust volume up or down. Not

supported for CAM570.

13. Preset Hot Key After saving positions, press to move the

camera to the preset position the user

has set.

14. Brightness + Increase the brightness of the video image.

15. Hang Up End the call. Not supported for CAM570.

Pan and Tilt Angle

170170

90

30

8

Installation

Device Connection

1. Use USB cable to connect the CAM570 to your PC/laptop (refer to diagram above).

2. Connect the power to the CAM570; power indicator will light up and camera head will rotate.

3. Install PTZApp 2 on laptop or PC that is connected with CAM570. The app can be used to adjust

and setup the parameters of the camera (refer to the section of ).

4. To make a call, run your video application (Zoom, Microsoft Teams, Skype for Business, Skype,

Google Meet, Intel Unite, RingCentral, BlueJeans, V-Cube, LiveOn, CyberLink U Meeting,

TrueConf, Adobe Connect, Cisco WebEx, Fuze, GoToMeeting, Microsoft Lync, Vidyo,

vMix, WebRTC, Wirecast, XSplit, etc.). Select CAM570 as your video device. 5. AI lens is used to detect participants within its 95 degree field of view to trigger optical zoom lens

to track people in the room. Please dont put the camera on table because the AI lens view will be

blocked. The suggested installation height is at least 1.5m. The cameras working distance is

1.5m. People stand too close (within 1m away) to the camera may cause bad framing

performance.

6. Please note that the angle of AI lens is larger than PTZ camera. If people at two sides of meeting

room sit within AI lens view but out of PTZ lens widest angle, they wont be framed and appear in

the view of PTZ lens successfully. Please come closer to make sure people at two sides can be

within PTZ cameras viewing angle.

USB cable Power cord

9

[Notes]

Use the USB 3.0 cable included in the package.

CAM570 has the USB 3.1 port which is USB 2.0 compatible.

Maximum resolution/fps for USB 2.0 and USB 3.1 port are shown below.

USB 2.0 USB 3.1 HDMI

YUV M-JPEG YUV M-JPEG

- 640x480 or less resolution, up to 30fps

- 720p, up to 10fps

- 1080p/60fps - Up to 1080p/30fps

- 720p/60fps

- Up to 4k/30fps

- 1080p/60fps

1080p/60fps

1080p/30fps

While using 4K video resolution, the HDMI function will be disabled automatically.

10

Power Connection

The power supply can be plugged into the wall outlet or drawn from PoE switch (Ethernet).

Wall outlet

PoE

[Note] To ensure stability of IP video streaming, please use CAT 5e FTP cable (not included).

Power cord

Switch / PoE Switch

Ethernet cable (Not included)

11

HDMI Connection

Connect with TV or monitor through the HDMI port to display camera video on the screen.

Hold button for 1 second on the Remote Control to call out the screen layout option. Select the

camera image layout firstly. The default is PIP1, showing optical zoom lens image as main screen and

AI lens image as small view. Under this layout, you can switch two cameras by pressing Up/Down on

remote control.

[Note]

The HDMI out function will be automatically disabled when 4K resolution is selected for USB or RTSP

streaming. Under this circumstance, please change RTSP and USB streaming from 4K to lower

resolution if you want to enable HDMI out.

If your camera is under RTSP 4K resolution, you can press and hold the OSD Menu button on the

Remote Control for 1~2 sec. to quickly change the resolution to 1080p and then you can start using the

HDMI function.

Monitor/TV

HDMI cable

12

Lens 1 The PTZ camera focuses on speaker

Lens 2 Shows all participants

PIP View

13

After choosing the image layout, short press the OSD Menu button on the Remote Control and then

the setting page will show up. Press right direction button to enter and configure the parameters of the

camera. Short press the OSD button twice or hold it for 1 sec. to leave. The HDMI OSD setting

function is the same as Web configuration interface. Please refer to for more details.

14

RS232 Connection

Camera RS232 Port Pin Definition

Function Mini DIN9

PIN # I/O Type Signal Description

VISCA IN

1 Output DTR Data Terminal Ready

2 Input DSR Data Set Ready

3 Output TXD Transmit Data

6 Input RXD Receiver Data

VISCA OUT

7 Output DTR Data Terminal Ready

4 Input DSR Data Set Ready

8 Output TXD Transmit Data

9 Input RXD Receiver Data

5 --- --- Not connect

12

3456

789

15

Computer/Keyboard Controller and Camera

Connection

Direct Connection

If users do not use AVer RS232 adapter cable, please refer to the pin connection shown below.

Camera (Mini DIN9)

Camera controller or PC (DB9)

1. DTR (IN) 1. DCD

2. DSR (IN) 2. RXD

3. TXD (IN) 3. TXD

6. RXD (IN) 4. DTR

7. DTR (OUT) 5. GND

4. DSR (OUT) 6. DSR

8. TXD (OUT) 7. RTS

9. RXD (OUT) 8. CTX

9. RI

Camera controller

orMini DIN9 to DB9 Cable

16

Use the supplied RS232 mini DIN9 to mini DIN8 cable

Camera controller or PC

(DB9) Camera

(Mini DIN8)

1. DCD 1. DTR (IN)

2. RXD 2. DSR (IN)

3. TXD 3. TXD (IN)

4. DTR 4. GND (IN)

5. GND 5. RXD (IN)

6. DSR 6. GND (IN)

7. RTS

8. CTX 1. DTR (OUT)

9. RI 2. DSR (OUT)

3. TXD (OUT)

4. GND (OUT)

5. RXD (OUT)

6. GND (OUT)

VISCA out (Female)

VISCA in (Female)

Camera controller

RS232 mini DIN9 to mini DIN8 cable**

or

Mini DIN8 to DB9 cable*

17

* Mini DIN8 to D-Sub9 (DB9) cable 064AOTHERBPK is an optional item.

** RS232 mini DIN9 to mini DIN8 Cable Pin Definition

Mini DIN8 Pin Definition

Connect to AVer camera

Connect to next camera

Connect to camera controller or PC

Mini DIN8 (IN)

Mini DIN8 (OUT)

Mini DIN9

No. Pin

1 DTR

2 DSR

3 TXD

4 GND

5 RXD

6 GND

7 NC

8 NC

18

Camera Cascade Connection

Direct Connection

If users do not use AVer RS232 adapter cable, please refer to the pin connection shown below for cascading cameras.

Total can connect up to 7 cameras.

Camera 1

(Mini DIN9) Camera 2

(Mini DIN9)

1. DTR (IN) 1. DTR (IN)

2. DSR (IN) 2. DSR (IN)

3. TXD (IN) 3. TXD (IN)

6. RXD (IN) 6. RXD (IN)

7. DTR (OUT) 7. DTR (OUT)

4. DSR (OUT) 4. DSR (OUT)

8. TXD (OUT) 8. TXD (OUT)

9. RXD (OUT) 9. RXD (OUT)

SHIELD SHIELD

1 2 7

Mini DIN9 Cable Mini DIN9 Cable Mini DIN9 Cable

19

Use the RS232 mini DIN9 to mini DIN8 cable Total can connect up to 7 cameras.

To facilitate the camera cascade, users can use AVer RS232 adapter cable. Connect camera with AVer mini DIN9 to mini DIN8 adapter cable. Connect the mini DIN8 female side to male mini DIN8 Visca cable (Users have to buy it in the market) and then connect AVer mini DIN9 to mini DIN8 adapter cable again to connect to next camera.

Camera 1

(Mini DIN8) Camera 2

(Mini DIN8)

1. DTR (IN) 1. DTR (IN)

2. DSR (IN) 2. DST (IN)

3. TXD (IN) 3. TXD (IN)

4. GND (IN) 4. GND (IN)

5. RXD (IN) 5. RXD (IN)

6. GND (IN) 6. GND (IN)

1. DTR (OUT) 1. DTR (OUT)

2. DSR (OUT) 2. DST (OUT)

3. TXD (OUT) 3. TXD (OUT)

4. GND (OUT) 4. GND (OUT)

5. RXD (OUT) 5. RXD (OUT)

6. GND (OUT) 6. GND (OUT)

VISCA out (Female)

VISCA in (Female) VISCA out (Female)

Camera controller

1 2 7

RS232 mini DIN9 to mini DIN8 cable

Mini DIN8 cable (Male)

VISCA in (Female) VISCA out (Female)

Mini DIN8 cable (Male)

RS232 mini DIN9 to mini DIN8 cable

RS232 mini DIN9 to mini DIN8 cable

20

Wall Mount Installation

1. Use the drilling paper included in the package to drill the holes in the wall where the user wants to mount the camera.

2. Use the screws (not included) to secure the L-mount bracket on the wall.

Screw For Cement wall: M4 x20mm self-tapping screws (x4) + Plastic conical anchor For Wooden wall: M4 x20mm self-tapping screws (x4)

P/N: 303AU340-AGR

46.00[1.81]

51.00[2.01]

5.50[0.22]

A

21

3. Then, assemble the L-mount brackets + with screws (included in package).

Screw size: M4 x8mm (x2)

4. After assembling the L-mount brackets, use the screws (not included) to secure the lower part of

L-mount brackets on the wall.

Screw For Cement wall: M4 x20mm self-tapping screws (x2) + Plastic conical anchor For Wooden wall: M4 x20mm self-tapping screws (x2)

A B

B

A

22

5. Pass the cables through the hole on the L-mount bracket and connect the cables to corresponding connection ports.

6. Use the remaining screws (included in package) to secure the camera on the L-mount bracket.

Screw: 1/4-20 L=7.5mm (x2)

23

Ceiling Mount Installation (Optional)

You can use the optional ceiling mount accessories to mount the camera to the ceiling.

Package Content

Mount bracket x 1 Camera bracket x 1 Back cover x 1 Screw (M4*8) x 8 Washer x 8

Dimension

Unit=mm

24

To mount the camera to the ceiling:

1. Drill the hole on the ceiling. Use screw to secure the mount bracket on the ceiling.

Screw: 4 M6 x 50mm (Not included in package)

2. Use the supplied screws with washers to secure the camera bracket to the mount bracket.

Screw: 4 M8 x 4 + 4 Washer

3. Connect all cables on the camera and pass all cables out through the hole on the mount bracket. Then, secure the camera on the camera bracket.

Screw: 2 UNC-1/4"-20 (Not included in package)

4. Organize all cables to go out from top or bottom of mount bracket.

5. Then, secure the back cover with screws and washer.

Screw: 4 M8 x 4 + 4 Washer

6. Completed.

Cable out

25

To mount the camera to the calcium silicate ceiling:

1. Please purchase support bracket for supporting camera mount bracket on calcium silicate ceiling. Then, secure the support bracket on the light steel frame structure.

2. Drill the hole on the calcium silicate ceiling. Open a hole on the calcium silicate ceiling to allow camera cables to pass through.

3. Then, secure the mount bracket, calcium silicate ceiling and support bracket together.

Screw: 4 Wingnut + 4 M6x50mm (Not included in package)

4. Use the supplied screws with washers to secure the camera bracket to the mount bracket.

Screw: 4 M8 x 4 + 4 Washer

5. Connects all cables on the camera and pass all cables through the hole on the mount bracket. Organize all cables to pass through the hole on the ceiling. Also, the cable can go out from top or bottom of mount bracket.

6. Then, secure the camera on the camera bracket.

Screw: 2 UNC-1/4"-20 (Not included in package)

Cable out

26

7. Next, secure the back cover with screws and washer.

Screw: 4 M8 x 4 + 4 Washer

8. Completed.

27

Secure the Cables

The USB and RS232 cables have a screw on the cable for securing cable on the camera. Install the cable first and tighten the screw to secure the cable. [Note] Make sure the cable is well connected to the connector on the camera before securing the cable.

28

Operating the Camera

Make a Video Call

1. Make sure all devices (CAM570, laptop/PC, TV/monitor) are well connected and powered on.

2. Run your video application (Zoom, Microsoft Teams, Skype for Business, Skype, Google Meet,

Intel Unite, RingCentral, BlueJeans, V-Cube, LiveOn, CyberLink U Meeting, TrueConf,

Adobe Connect, Cisco WebEx, Fuze, GoToMeeting, Microsoft Lync, Vidyo, vMix, WebRTC,

Wirecast, XSplit, etc.) on your PC or laptop.

3. Set the CAM570 camera as the primary camera for your video application (refer to your video

application user guide). You can now make your call.

[Note] The CAM570 is a plug-and-play conference camera. The system requires no special drivers,

but we do recommend installing the PTZApp 2 for a better user experience. For information on how to

install and use the PTZApp 2, refer to the section in this user manual.

Make a Connection through the Browser

CAM570 has an Ethernet port for IP streaming and allows administrators to remotely control and set

up the camera via an internet access. Moreover, CAM570 also supports RTSP and RTMP functions.

For more details, please contact our technical support.

1. Make sure the CAM570 has an internet access connection.

2. Launch PTZApp 2* ( ) and connect CAM570 to PC with USB cable. The camera default IP address is 192.168.1.168.

[Note] The browser supports: Chrome: version 76.x or above Firefox: version 69 or above IE: Doesnt support

29

3. Click pencil icon ( ) to edit IP address**.

4. Click weblink icon ( ) to launch Chrome page. Please enter the password (default password is

aver4321). User will be asked to set a new account and password. (Please enter PTZApp 2 to

reset password back to default while password is forgotten.)

5. After editing IP address, user can access web settings of the camera with only Ethernet cable

connection. Unplug the USB cable. 6. The main web screen is displayed as below.

* For information on how to install and use the PTZApp 2, refer to the section in this user

manual.

30

** To support IP address changes in groups, user can download AVer IP Finder app. 1. Download the IP Finder from https://www.aver.com/download-center (Headquarters & Europe) or

https://www.averusa.com/business/support/ (USA). 2. Run the IP Finder. 3. Click Search, and all available devices will be listed on the screen. 4. Select a camera from the list. The corresponding fields of IP address will display. 5. To change the IP address of camera, user can select DHCP or Static IP.

The DHCP should get the IP address from local dynamic IP sever. The static IP, user can enter the specific IP address. Click Apply to apply the setting to the camera. The password is required (default password is aver4321).

6. Click Search button to re-scan the camera. 7. Double-click on the IP address of camera from the list can connect to camera through the browser. 8. Enter the default password (aver4321) to login to Web setup screen.

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Web Settings

CAM570 supports Ethernet connection; users can enter the IP address into the web browser to connect to the camera for detail settings.

First Time Login To find the IP address of the camera, please refer to section. 1. Open the browser on your laptop/PC and enter the IP address of the camera. 2. Enter the password at login screen. The default password is aver4321. 3. The main web screen is displayed.

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Live Screen Operation

User can control the camera direction, zoom in/out, and preset selection.

[Notes] The system will force the previous login to log out, when there is a second login.

If the web page is idle without any request for more than 4 hours, user will be logged out. The resolution of live screen is 1280x720 / 5fps.

Functions list Preset selection

Preset position name column

Live screen

Preset setups, directional buttons, manual SmartFrame button, and zoom in/out

Logout the web interface

One shot focus

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PTZ Control You can use the PTZ Control page to configure up to 10 preset positions.

1. In live screen, use , , , and zoom in/out buttons to adjust the camera screen view to

desired position.

2. Select Set button and click on the preset number to save the preset. The system will capture

the preset screen view and display in preset number frame.

3. Select icon to edit name of preset frame. Click other Web interface to save the name edited.

4. To set another preset, repeat the above steps.

Enter name of preset positon

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5. After setting up the preset positions, you can start performing the function. Select the Load

button and then click on the preset numbers, the live screen will move to the preset screen view.

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Camera Settings The video icon is to turn on camera live view while adjusting any settings.

Click the icon to hide people count and the time interval of enabling the live streaming of the camera.

Click the icon to show/hide people count number & stream interval.

IP icon shows the IP address of the camera.

Click X button to turn off live Main and AI Lens

Live screen preview

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Tracking Mode

Select Setting > Camera > Tracking Mode > Off, Manual Frame, Auto Frame, Preset Framing, Audio Tracking or Presentation Mode.

Off: Tracking mode is disabled. Manual Frame: User one-click SmartFrame button and camera will adjust view angle to fit all

participants in screen.

[Note] While in Auto Framing mode, or doing one-click manual frame, an icon message ( be

shown when using HDMI out) will display on the upper left screen to indicate that the framing

action is triggered. The icon will appear 2~3 sec on the screen. Once the framing process is done,

it will disappear. If you dont want to see the icon display, please go to PTZApp 2, find On Screen

Menu function and select Off.

Auto Frame: AI lens (secondary lens) is with 95 degree panoramic view of the room to keep

detecting all participants or new participants and trigger PTZ lens to dynamically frame all

participants. *The default framing speed is Middle speed. High speed is more suitable for one person

tracking.

Please note that the angle of AI lens is larger than PTZ camera. If people at two sides of meeting

room sit within AI lens view but out of PTZ lens widest angle, they wont be framed and appear in

the view of PTZ lens successfully. When this situation happens, please come closer to make sure

people at two sides can be within PTZ cameras viewing angle.

[Notes] 1. If the camera does not detect people while zooming out, it will go to Preset 0. 2. You can select which lens to perform the AI detection function. Please refer to

Source> for more details.

Lens 2: Panoramic view of the whole room

Lens 1: Showing the view after framing all people

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Preset Framing: This is designed for requiring a specific zooming area with preferred image

proportion. Set up preset points in advance. (Only for Preset points 1~9. Preset 0 is for home

position. The preset points must be within the AI lens angle of view.) Make sure the preset areas

are within AI lens view. When any of people enter a preset area, the PTZ camera will immediately shoot the preset zones instead of focusing and zooming into presenter. PTZ Camera tracks and

frames all the participants if none of them touch any preset area. To keep the screen stable,

whenever there is a person in the area, the camera wont move any more until no one shows up.

However, the camera can detect the direction where the last person goes. If the person goes to the

next preset area with overlap section, the camera will directly move to the next preset area. Thus,

to ensure smooth transition, please set up zones with overlapping presets. If the preset zones do not overlap and when the last person leave the preset area, camera will

zoom out to wide to find people and frame them again.

If more than 2 presets areas are touched by 2 persons, camera will go to preset 1. The priority is

preset 1>preset2> preset 3.>preset 9

Separate preset area setting Overlap preset area setting

[Note] CAM570 frames people in masks or any facial profile up to 7~10 meters away!

Overlap beginning & end of each zone

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Audio Tracking: After detecting the sound, camera focuses at the speaker and zooms in. The

camera moving path will be shown in the screen. [Notes] 1. The camera features a built-in microphone array designed for Audio Tracking. The built-in

microphone array cannot be used as an audio input source for video conference. 2. After enabling the Audio Tracking function, you can further configure the idle interval for Audio

Tracking. Please refer to

sound from the presenters or participants, you will have to use the PTZApp 2 to configure the audio settings. Please refer to

4. To reduce potential echoes, we recommend that you install the camera at least 1 meter away from the left and right walls or reflective surfaces.

Presentation Mode: This is a combination of preset tracking and audio tracking. Please set up preset areas (preset 1~9. Preset 0 is for home position) in the PTZApp 2, IP web page, or remote control first. When someone speaks within this area, camera shoots this area. When someone speaks outside of this area, camera will track this person in view and zoom in. If there is no more sound and no persons face is detected outside of this area after the idle time (based on the idle time interval set up in PTZApp 2), the camera will shoot on the last triggered preset area again.

[Note] The camera features a built-in microphone array designed for Audio Tracking. The built-in microphone array cannot be used as an audio input source for video conference.

AI Detection Source Select Setting > Camera > AI Detection Source > AI Lens (default) or Main Lens.

Select a lens to perform AI detection.

AI Lens: Select AI Lens to perform the AI detection. Note that people have to be within its field of

view to trigger framing detection. Main Lens: Select Main Lens to perform the AI detection. Note that people have to be within its

field of view to trigger framing detection. Gesture control function will be disabled if Main Lens is

selected. [Note] To reduce potential echoes, we recommend that you install the camera at least 1 meter away from the left and right walls or reflective surfaces

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Framing Speed Select Setting > Camera > Framing Speed > Slow Speed, Middle Speed, or High Speed (default).

When in auto framing or preset framing mode, camera will automatically frame people if they stand still

without moving for 1~5 seconds.

Slow Speed: camera starts to frame people if they dont move for 5 seconds. Middle Speed: camera starts to frame people if they dont move for 3 seconds. High Speed: camera starts to frame people if they dont move for 1 second. [Note] The default framing speed is Middle speed. High speed is more suitable for one person

tracking.

Framing Size Select Setting > Camera > Framing Size > Tight (default), Medium or Wide.

Tight: It provides a close-up view of meeting participants. Medium: It provides a medium view of meeting participants. Wide: It provides a wide view of meeting participants.

Audio Tracking Idle Interval After enabling the Audio Tracking function, select an idle interval for audio tracking.

Select Setting > Camera > Off, 15 sec, 30 sec, 40 sec, 50 sec or 60 sec.

When setting up idle time, if there is no more human sound up to the idle time, the camera will go back

to SmartFrame preset point (default at camera central view) to frame all the people. If selecting Off, the camera will stay at the final shot even though there is no more sound being detected.

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Gesture Control Enable gesture control allows user to use hand to control camera for turning on/off tracking function,

zooming in/out. Click ? icon to show gesture control list on screen.

[Note] The effective distance is up to 5-meter away from the camera.

Turn on gesture control function first. When any of the following gestures are showing in front of the camera, it will activate gesture control function. Keep showing the gesture for 2~3 seconds to trigger the camera to act. The following are the corresponding function names and gesture figures. Gesture Control Description

Tracking On/Tracking Off

or

You have to be in the view of AI lens. Raise the palm of your hand to face the camera and place it on the side of your face (not over the head) for 2~3 seconds to activate or disable tracking function. Your hand has to be at least 10cm away from your face. Turn off tracking function before doing zoom in/out function.

Zoom In

You have to be within the view of AI lens. Raise your hand over your head for 2~ 3 second to zoom in camera. If there are more than one people raising the hand, the camera will follow the 1st one until he puts down the hand. The auto tracking function will be automatically turned off when you activate the zoom in/out

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gestures. To turn on the auto tracking function, go to the Web setup page > Setting > Camera > Tracking Mode.

Zoom Out

or

You have to be in the view of AI lens. Place a fist with palm facing the camera on the side of the face for 2~3 seconds to activate the zoom out. Your hand has to be at least 10cm away from your face. The auto tracking function will be automatically turned off when you activate the zoom in/out gestures. To turn on the auto tracking function, go to the Web setup page > Setting > Camera > Tracking Mode.

Auto Focus Set auto focus mode. First select Setting > Camera > Camera Focus > Auto. Select Setting > Camera > Auto Focus > PTZ or Continuous.

PTZ: Click the button (such as pan, tilt, or zoom in/out) to adjust focus once. Continuous: The camera will adjust the focus when the objects have moved.

Camera Focus Set auto/manual focus mode. Select Setting > Camera > Camera Focus > Auto or Manual.

Auto: Camera adjusts focus automatically. Manual: You can adjust the camera focus by moving the control bar below.

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Home Position Every time when powering on the camera, it will turn to this position. Select Setting > Camera > Home Position > Last Operation Position, Factory Center Position, or Preset 0.

Sleep Position When the camera idles for certain period, it will enter sleep mode and go to the sleep position. Please set up sleep timer to enable sleep mode. Select Setting > Camera > Sleep Position > Factory Downside Position or Preset 9.

Sleep Timer Set the camera idle time to enter sleep mode. When entering sleep mode, the camera will turn to sleep position. Select Setting > Camera > Sleep Timer > Off, 10 sec, 5 min, 10 min, or 20 min. Please notice that whenever there is USB streaming or RTSP/RTMP streaming, the camera wont enter sleep mode.

On Screen Menu Enable/disable on screen display status information. For instance, when it is at auto frame mode, it will appear on the upper left side of the screen. If you dont want to see the icon, please select Off. Select Setting > Camera > On Screen Menu > Off, On, or Load Preset Off.

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Camera Binding With multiple cameras connection, users can set each camera to buttons 1 to 3 on the remote control. Select Setting > Camera > Camera Binding > Camera1, Camera2, or Camera3. [Note] When camera binding is off, press camera 1, 2, or 3 button on the remote control can control all the AVer USB camera nearby you.

Save Preset Enable/disable save preset function. When applicable, IT personnel can limit end-user access to change preset points by locking save preset function and switching this function off. When off, user cant save preset points via IR remote, Hot key, VISCA, and webpage. Select Setting > Camera > Save Preset > Off or On.

PIP Settings PIP Layout Enable PIP layout to see videos from both Main Lens and AI Lens. The default is off. Select Setting > PIP > PIP Layout > Off or On. When PIP Layout is enabled, the camera will reboot. While PIP Layout is on, the RTSP and RTMP and Virtual Stream functions will be disabled automatically and the video resolution will support M-JPEG 1080p and YUV 720p format only. When PIP Layout is disabled, users will be able to choose only between Lens 1 and Lens 2 from HDMI Screen Layout and USB/IP Streaming Screen Layout. PIP 1~PIP 3 will be disabled.

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HDMI Screen Layout To set HDMI output type Lens 1, Lens 2, PIP 1, PIP 2, or PIP 3.

When select PIP 1, 2, or 3 layout, user can click to switch lens 1 and 2 display position.

USB/IP Streaming Screen Layout To set USB/IP Streaming output type Lens 1, Lens 2, PIP 1, PIP 2, or PIP 3.

When selecting PIP 1, 2, or 3 layout, users can click to switch lens 1 and 2 display position.

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Image Settings Image Flip Flip the image vertically for upside down installation. Select Setting > Image > Image Flip > Off or On. When Image Flip is enabled manually, Main Lens is automatically selected as AI Detection Source. While Image Flip is on, if users select AI Lens as AI Detection Source, Image Flip will automatically turn off.

When Image Flip is disabled manually, Al Lens is automatically selected as AI Detection Source.

Image Mirror Flip the image horizontally. Select Setting > Image > Image Mirror > Off or On.

WDR In back light environment, enable WDR to improve the brightness of image. Select Setting > Image > WDR > Off or On. The frame rate will be limited to 30fps while WDR is on. If user enables this function in a normal light condition, the image will become over exposure and encounter image blur. When WDR is enabled, camera has taken long exposure and user cannot manually adjust the brightness of image.

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Flicker Decrease on IFP / Monitor This is to ensure fluid content capture on IFP monitor Select Setting > Image > Flicker Decrease on IFP / Monitor > Off or On. [Note] While in WDR mode, flicker decrease function will be disabled.

Frequency Select the frequency of the camera. Select Setting > Image > Frequency > 50 HZ or 60 HZ.

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Main Lens 1/AI Lens 2 Select Main Lens 1 or AI Lens 2 to setup lens parameters White Balance, Noise Reduction, Brightness, Sharpness, and Saturation. Those settings only apply for selecting lens.

White Balance Select the white balance setting for various light conditions or color temperature. Select Setting > Image > White Balance > Auto or Manual.

Noise Reduction To reduce the noise from the signal. Select Setting > Image > Noise Reduction > Off, Low, Middle, or High.

Brightness Adjust the value of brightness. Select Setting > Image > Brightness > 1 ~ 9.

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Sharpness Adjust the value of sharpness. Select Setting > Image > Sharpness > Off, Low, Middle, or High.

Saturation Adjust the value of saturation. Select Setting > Image > Saturation > 1 ~ 9.

Low Light Compensation Select Setting > Image > Low Light Compensation > Off or On. Please notice that the frame rate will drop to 10~15 fps.

Allow Remote Access

Select Setting > Image > Allow Remote Access > Off or On.

[Note] Only available on PTZApp 2.

Low resolution under 720p

Select Setting > Image > Low resolution under 720p > Disable or Enable.

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Enlarge Total Zoom Up To 36x Enable/Disable enlarge zoom up to 36x. The default is 24x.

Video Frame Rate Set up the frame rate value. Select Setting > Image > Video Frame Rate > 30 FPS, or 60 FPS. 30fps is with much better image quality than 60fps. Unless you want to shoot fast moving objects, please use 30fps. [Note] When selecting 60 FPS, the PIP/On Screen Menu, Image Flip and Image Mirror functions will be disabled regardless of resolution.

RS232 Settings When CAM570 connects with PTZ camera controller through the RS232 port, please setup ADDR, Baud Rate, Protocol, and Visca Over IP settings. Select Setting > RS232.

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Video Format Settings

H.264 Profile While in live broadcasting, user can choose preferable profile to get best streaming quality. Select Video Format > H.264 Profile > Baseline Profile or High Profile.

IP Stream Resolution only Set up the resolution for IP stream. Not supported for USB video stream. Select Video Format > IP Stream Resolution only > 4K, 1080P, 720P, 480P, or 360P.

Please note that if USB streaming (VC software side) is already in use at 1080p/30fps, the IP streaming resolution (RTSP) will be limited to 720p/30fps. [Notes] If 4K resolution is selected for the USB streaming or RTSP streaming, the HDMI Out function will

be disabled. When either USB or HDMI streaming is on, to optimize the bandwidth, the RTSP frame rate or

resolution will be automatically adjusted by system.

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Frame Rate Set up the frame rate value. Select Video Format > Frame Rate > 60 FPS, 30 FPS, or 15 FPS.

[Note] When selecting 60 FPS, the PIP/On Screen Menu, Image Flip and Image Mirror functions will be disabled regardless of resolution.

Bit Rate Set up the bit rate value. Select Video Format > Bit Rate > Auto, 512 Kbps, 1 Mbps, 2 Mbps, 4 Mbps, 8 Mbps, 16 Mbps, or 32 Mbps. For Facebook live broadcasting, its suggested to choose less than 4Mbps to ensure smooth streaming.

RTSP To use RTSP player connecting to the camera, please enter the RTSP URL which displays on the web in your application such as VLC, PotPlayer, or Quick Time. Select On / Off (default) to enable/disable the RTSP/RTMP function. Select On / Off (default) to enable/disable password requirement while opening RTSP.

[Notes] The account name is admin. If you enable USB and RTSP streams at the same time, it takes around 4 to 5 seconds to

display images while switching video on/off or resolution. If 4K resolution is selected for the USB streaming or RTSP streaming, the HDMI Out functions

will be disabled. When either USB or HDMI streaming is on, to optimize the bandwidth, the RTSP frame rate or

resolution will be automatically adjusted by system.

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Set RTSP Access Password 1. Go to Video Format > RTSP and RTMP, and select On in the RTSP and RTMP field. 2. Optionally set up a password for the RTSP streaming. Select On in the Require Password field.

Input a password and then click Change to save the password.

3. If you want to change the password, click the Set Password button in the Set RTSP Access Password field. Input a new password and click Change to save the password.

RTMP Set up for uploading the cameras live view to the broadcasting platform (e.g. YouTube). Select Video Format > RTSP and RTMP. 1. Go to Video Format > RTSP and RTMP, and select On in the RTSP and RTMP field. 2. Locate the RTMP server URL and stream key from the broadcasting platform and enter in Server

URL and Stream Key fields. 3. In the Start Using RTMP field, click Start to start uploading the live video of the camera to the

broadcasting platform. 4. Click Stop to stop uploading the live video.

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Network Settings

Hostname User can set a hostname. The hostname only number and alpha allowed.

Select Network > Hostname. Click pencil icon to enter hostname.

DHCP Enable DHCP function.

Select Network > DHCP. A message is shown and clicks Continue to confirm.

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Static IP Assign a fixed IP address to the camera.

1. Select Network > Static.

2. Click pencil icon and enter the IP Address, Gateway, NetMask, and DNS in the corresponding

fields.

3. Select Confirm to complete the setting.

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System Settings

Language Select the language of the system.

Select System > Language > English, Traditional Chinese, or Japanese.

Firmware Update Update the cameras firmware.

Select System > FW Update > Auto Update or Manual Update.

Auto Update: The system will check firmware version from AVer server and request to update.

Manual Update: To update the firmware from specific location. After updating, the camera will reboot and the connection will be lost. Please wait for few minutes and always keep the power cable connected. If unplugging the power during this process, it will cause damage of the device.

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Factory Default

Reset the camera back to factory default setting.

1. Select System > Factory Default > Reset. 2. User can choose to keep current IP address/Web access password or back to default.

3. Select Continue to reset back to factory default.

[Note] When factory default is activated, the password of Webpage login will not be set to default. For

security concerns, to reset password of webpage access, please download PTZApp 2 to reset it.

Camera Reboot Restart the camera manually. 1. Select System > Camera Reboot > Reboot. 2. Select Continue to reboot the camera.

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Change Password

Change the web login password. The default password is aver4321.

1. Select System > Change Password > Change WEB Access Password.

2. Enter the old account and password. Select Continue.

3. Enter the new account and password. Select Continue to save the new setting.

4. If users forget the password and want to revert back to the default password, please use PTZApp

2 to reset it.

Trouble Shooting Output log to save in local PC.

[Note] Only available on PTZApp 2. 1. Select System > Trouble Shooting > Start. 2. Select Output.

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SSL Certificate

Import the SSL certificate from specific location.

1. Select System > SSL Certificate > Import. 2. Select the type by clicking +.

3. Direct the file location.

4. Select Import.

[Note] If you want to disable SSL certificate function, please use PTZApp 2 to switch off this function.

Date Format Select the date format.

Select System > Date Format > yyyy-mm-dd, mm-dd-yyyy, or dd-mm-yyyy.

Time Format Set up the time format.

Select System > Time Format > 24-Hour or 12-Hour.

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Time Correction Mode

Adjust time automatically or manually.

Select System > Time Correction Mode > Auto or Manual. Auto: The system time will be set by NTP server on the network. Click the pencil icon of NTP

Server and enter the URL of NTP server. Select the Time Zone. Select NTP Update to save

setting. Select Confirm to start auto time adjustment.

[Note] Our default NTP server is located in the USA. If this does not work in your country,

please manually key in the desired NTP server.

Manual: User can set up time manually. Click the pencil icon and enter the Year, Month, Day,

Hour, and Minute. Select Confirm to save the settings.

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Allow Providing of anonymous usage data You can enable this function to help AVer continuously improve our products and services. Please visit

AVers privacy policy for more information. https://www.aver.com/privacy

Select System > Allow Providing of anonymous usage data > Off or On.

Information Display the information of Model Name, Firmware Version, Serial Number, IP Address, and MAC Address.

Select System > Information.

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PTZApp 2

In PTZApp 2, user can change the IP address setting of CAM570, configure the parameters of the camera, set up AI tracking functions and some advanced image settings, pan, tilt, and zoom the camera.

Install PTZApp 2

Please go to https://www.aver.com/download-center (Headquarters & Europe) or https://www.averusa.com/business/support/ (USA) to download the PTZApp 2. After downloading, double-click on the file and follow the on-screen instructions to complete the installation. After installing the PTZApp 2, double-click on the PTZApp 2 icon to run the application. [Note] While installing PTZApp 2, if you refuse to install IP virtual streaming, Keystone Correction and Smart Gallery plug-in in your PC (illustrated as below), you will not be able to use these functions. To enable these functions, please reinstall PTZApp 2 for the necessary plug-in.

(Windows PC)

(MAC PC)

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Use PTZApp 2 with USB Devices

1. Run your video application and make a video call. 2. During your video call, you can use the PTZApp 2 to pan, tilt and zoom the camera in/out and

enable/disable the WDR, brightness, and sharpness feature.

3. Launch PTZApp 2 ( ) and it will open in Chrome browser automatically.

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4. Choose USB device and connect CAM570 to PC/laptop with USB cable. When the camera is detected, the product card will show up.

5. Set up IP address. The camera default IP address is 192.168.1.168. Click pencil icon ( ) to

edit IP address.

6. Click the setting icon to change Language, Hotkey Control, and PTZApp 2 Version.

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Language: Select desired language and click the check icon to confirm the selection.

Hotkey Control: User can control the camera by using keyboard. This is a general list for all AVer

USB Cameras. Backlight control equals to WDR function in CAM570.

PTZApp Update: Get current PTZApp 2s version number and do auto update here.

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7. Information: Click the drop-down triangle icon to review the information of camera. To minimize the information, click the triangle or the bottom area of the information icon.

8. Camera: Click the camera icon to view the camera live view. IP address is displayed as well. Click the X icon to close the camera live view. If the live video did not appear, please check the camera and the laptop/PC connection to make sure all are correct and well connected.

The resolution of this small live view is 640x480 resolutions.

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Full Screen: PTZApp 2 can switch to full screen mode. Click icon and video screen will switch to full screen mode. In full screen mode, user can use direction panel to control camera

direction. Click icon to go back to normal screen view.

The resolution of full screen mode is 1080p/ 30fps.

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People Count and Stream Interval: Click the icon to show people count number and

stream interval. Click the or icon to hide the streaminterval.

Control Panel: To control the camera direction, zoom in and out during your video call.

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9. Setting: Click Setting button to set up parameters of the camera and speakerphone. Click arrow icon to leave the Setting page.

PTZ Control: Use control panel to set up preset positions. Since most of operations are the same as web page, refer to for detailed setup. Setting: To set up parameters of the camera. Since most of operations are the same as web

page, refer to , , and for detailed setup.

[Note] To set upRS232 parameters, please select Off for SSL Function on IP Web Page setting.

System: To set up system. Since most of operations are the same as web page, refer to for detailed setup.

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10. PTZApp 2 Quit & Restore: To quit the application, right-click the icon on the system tray and select Quit.If you cant launch PTZApp 2 right after installation, please right click the icon and choose Restore.

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Use PTZApp 2 with a Virtual Stream

With this function, you can have a virtual meeting with only Ethernet connection and get rid of USB cable connection. Make sure the camera is connected with Ethernet and under the same subnetwork as the meeting room PC (e.g. NUC) and the RTSP function is enabled.

1. Launch PTZApp 2 ( ) on a PC and click Virtual Stream.

2. When the camera card appears, click Start to enable the Virtual Stream function.

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3. Virtual Stream technology uses an RTSP stream. If you set a password for RTSP, you will be asked to provide that password while enabling this function.

4. Launch VC software (e.g. Zoom, Teams, Skype) and choose AVer USB VCam as the video

source to start collaborating. 5. While using the Virtual Stream function, you cannot change any camera settings. To pan/tilt or

zoom in/out the camera, use a remote control or VISCA control.

6. Click Stop to stop using this function.

[Notes]

This technology only transmits video, not audio sources. Video latency may vary depending on CPU power (i5 or higher is recommended). For Virtual Stream function to work, the RTSP setting of the camera should be enabled. If you

cannot activate the Virtual Stream function, please check whether the RTSP has been enabled.

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Smart Gallery Operation

You can use the Smart Gallery function to increase the visibility of each participant in the meeting room. When operating Smart Gallery function, please dont open camera view in any other applications.

1. Connect your camera(s) supported with Smart Gallery function to the computer with USB cable.

2. Launch PTZApp 2 ( ) and click Smart Gallery, PTZApp 2 will start searching for the camera(s). The searched cameras supported with Smart Gallery function will be displayed.

3. Click the Start button, the button will change to Stop, and you can start operating the Smart Gallery function. To stop the Smart Gallery function, click Stop.

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4. Launch VC software (e.g., Zoom, Teams, Skype) and choose AVer USB VCam as the video source to start collaborating. [Note] You will find both camera model name and AVer USB VCam as video sources in the VC software. Please choose AVer USB VCam.

5. In the Layout Option field, click Headshot or Half-body to perform the function.

6. To stop the Smart Gallery function, click Stop.

[Notes] Make sure each person has certain distance to have better image cropping. To do any settings of the camera, click the Stop button to stop the Smart Gallery function and then

go to the USB Devices page. Click Setting to configure camera settings. The Smart Gallery function supports up to 10-20 people, depending on different camera type.

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Audio Setting

After enabling the Audio Tracking function, you can further set up the Audio Setting to avoid the camera from tracking to the sound from the audio-output devices rather than the live sound from the presenters or participants. The audio-output device could be a standalone speaker, PC, HDMI devices or speakers used to play the RTSP/RTMP streams. To enable Audio Tracking function, please refer to Audio Tracking in the chapter. To enter the Audio Setting page, on the Main Page of PTZApp 2, click Setting > Audio.

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Depends on the audio-output devices, you can use either Set 1 or Set 2 to configure the audio setting.

Please refer to the instructions in the below scenarios.

Scenario 1: For the environment with a camera and a standalone speaker on the local side. The

speaker is not connected to the computer; and the Audio Input port of the camera is not in use (not

connected to an external microphone), please use Set 1, which is set as default.

This is a scenario for a meeting room with a speaker on the table without connecting to any computers.

In order for the camera to track the voices from the participants in the meeting room instead of the

sound from the speaker, you will have to define the speaker as an audio reference for the camera. To

do so,

1. In Set 1, select On in the Line In for Tracking Source Reference field.

2. Use a 3.5mm audio cable to connect the Line-Out port of the speaker to the Audio-Input

port of the camera.

Scenario 2: For the environment with a camera, and a speaker connected to a computer on the local

side, while the Audio Input port of the camera is not in use (not connected to an external microphone),

please use Set 2.

In this scenario, the speaker has been connected to a computer, which may generate the sound of the

participants from the remote side. In order for the camera not to track the voices from the speakers,

you will have to select the speaker as the Speaker Source, so the camera will not track the speaker

source. To do so,

1. Turn off Set 1.

In Set 1, select Off in the Line In for Tracking Source Reference field.

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2. In Set 2 :

a. Select Off in the Line In for External Microphone field.

b. Select the speaker you are using for the conference from the Speaker Source.

c. A dialog will appear The function needs to restart the system. It will take around

20~60 seconds.. Click Confirm.

3. The setup is completed.

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Scenario 3: For the environment with an external microphone connected to the Audio-Input port of the

camera, while the camera is also connected to multimedia devices, such as a TV, monitor, computer or

the devices used to play the RTSP/RTMP video/audio streams, in this circumstance, please use Set 2.

Since an external microphone has been connected to the camera, the voices received from the

external microphone can be transferred to the multimedia devices connected to the camera, e.g. HDMI

monitor. In order for the camera not to track the voices from the multimedia speakers, you will have to

enable the Line In for External Microphone and select the multimedia speaker as the Speaker Source, so the camera will not track the speaker source. To do so,

1. Turn off Set 1.

In Set 1, select Off in the Line In for Tracking Source Reference field.

2. In Set 2, Select On in the Line In for External Microphone field. A dialog will appear

The function needs to restart the system. It will take around 20~60 seconds..

3. Set up the Speaker Source based on the multimedia device you use.

If the speaker is from an USB device, e.g. a computer: In the Speaker Source field, select the speaker of the computer used for the conference.

If the speaker is from a multimedia device used to play the RTSP/RTMP

video/audio streams: In the Speaker Source field, select the speaker used to play

the RTSP/RTMP streams.

If the speaker is from an HDMI device, e.g. a TV, monitor or a video capture card:

For TV or monitor: In the HDMI Audio field, select Off to fix voice echoing during

the video conference.

For video capture card: In the HDMI Audio field, select On.

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4. Click the Confirm button in the above dialog field. The setup is completed.

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EZLive

Please go to http://www.aver.com/download-center to download the AVer EZLive software. After downloading, double-click on the file and follow the on-screen instructions to complete the installation.

Use AVer EZLive

During a video call, EZLive can help user to do: (1) Camera ePTZ (2) Volume control for the speaker connected (3) Capture cameras still images (4) Record video (5) Live stream to Youtube, Livehouse.in, USTREAMetc. (6) Camera Zoom in/out (7) Capture PC screen shot (8) Record