AVer CAM520 Pro2 Camera User Manual PDF

1 of 71
1 of 71

Summary of Content for AVer CAM520 Pro2 Camera User Manual PDF

CAM520 Pro2

User Manual

Federal Communications Commission Statement

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment. This

equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in

accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at his own expense.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for

compliance could void the user's authority to operate this equipment.

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired

operation.

Warning:

This is a class A product. In a domestic environment this product may cause radio interference in

which case the user may be required to take adequate measures.

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe

A est conforme la norme NMB-003 du Canada.

A

VCCI-A

.

" " .

A

( )

(A )

,

.

DISCLAIMER

No warranty or representation, either expressed or implied, is made with respect to the contents of this

documentation, its quality, performance, merchantability, or fitness for a particular purpose.

Information presented in this documentation has been carefully checked for reliability; however, no

responsibility is assumed for inaccuracies. The information contained in this documentation is subject

to change without notice.

In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or consequential

damages arising out of the use or inability to use this product or documentation, even if advised of the

possibility of such damages.

TRADEMARKS

AVer is a trademark owned by AVer Information Inc. Other trademarks used herein for description

purpose only belong to each of their companies.

COPYRIGHT

2022 AVer Information Inc. All rights reserved. | May 6, 2022

All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any

means without the prior written permission of AVer Information Inc. is prohibited. All information or

specifications are subject to change without prior notice.

NOTICE

SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. THE INFORMATION

CONTAINED HEREIN IS TO BE CONSIDERED FOR REFERENCE ONLY.

WARNING To reduce risk of fire or electric shock, do not expose this appliance to rain or moisture.

Warranty will be void if any unauthorized modifications are done to the product.

Do not drop the camera or subject it to physical shock.

Use correct power supply voltage to avoid damaging camera.

Do not place the camera where the cord can be stepped on as this may result in fraying or

damage to the lead or the plug.

Hold the bottom of the camera with both hands to move the camera. Do not grab the lens or

lens holder to move the camera.

Remote Control Battery Safety Information

- Store batteries in a cool and dry place.

- Do not throw away used batteries in the trash. Properly dispose of used batteries through

specially approved disposal methods.

- Remove the batteries if they are not in use for long periods of time. Battery leakage and

corrosion can damage the remote control. Dispose of batteries safely and through approved

disposal methods.

- Do not use old batteries with new batteries.

- Do not mix and use different types of batteries: alkaline, standard (carbon-zinc) or

rechargeable (nickel-cadmium).

- Do not dispose of batteries in a fire.

- Do not attempt to short-circuit the battery terminals.

CAUTION

- Risk of explosion if battery is replaced by an incorrect type.

- Dispose of used batteries in a safe and proper manner.

More Help

For FAQs, technical support, software and user manual download, please visit:

Headquarters Download Center: https://www.aver.com/download-center Technical Support: https://www.aver.com/technical-support

USA Branch office

Download Center: https://www.averusa.com/business/support/ Technical Support: https://averusa.force.com/support/s/contactsupport

Europe Branch office

Download Center: https://www.avereurope.com/download-center Technical Support: https://www.avereurope.com/technical -support

Contact Information

Headquarters

AVer Information Inc.

https://www.aver.com

8F, No.157, Da-An Rd., Tucheng Dist., New Taipei City 23673, Taiwan

Tel: +886 (2) 2269 8535

USA Branch office

AVer Information Inc., Americas

https://www.averusa.com

668 Mission Ct., Fremont, CA 94539, USA

Tel: +1 (408) 263 3828

Toll-free: +1 (877) 528 7824

Technical support: support.usa@aver.com

Europe Branch office

AVer Information Europe B.V.

https://www.avereurope.com

Westblaak 134, 3012 KM, Rotterdam, The Netherlands

Tel: +31 (0) 10 7600 550

Technical support: eu.rma@aver.com

Japan Branch Office

https://jp.aver.com

160-0023 3-2-26 7

Tel: +81 (0) 3 5989 0290

: VCInfo.JP@aver.com

Vietnam Branch Office

Cng ty TNHH AVer Information (Vit Nam)

Tng 5, 596 Nguyn nh Chiu, P.3, Qun 3, Thnh ph H Ch Minh 700000, Vit Nam

Tel: +84 (0)28 22 539 211

Contents

Package Contents ............................................................................................................... 1

Product Introduction ............................................................................................................ 2

Overview ..................................................................................................................... 2

LED Indicator .............................................................................................................. 2

Remote Control ........................................................................................................... 3

Pan and Tilt Angle ....................................................................................................... 6

Installation ........................................................................................................................... 7

Device Connection ...................................................................................................... 7

Power Connection ....................................................................................................... 8

RS232 Connection ...................................................................................................... 9

Wall Mount Installation .............................................................................................. 15

Ceiling Mount Installation (Optional) ......................................................................... 18

Secure the Cables .................................................................................................... 20

Operating the Camera ....................................................................................................... 21

Make a Video Call ..................................................................................................... 21

Make a Connection through the Browser ......................................................................... 21

Web Settings ............................................................................................................... 24

First Time Login ........................................................................................................ 24

Live Screen Operation .............................................................................................. 25

Set Up the Preset ...................................................................................................... 26

User can set 10 preset positions. .............................................................................. 26

Camera Settings ....................................................................................................... 28

Tracking Mode ................................................................................................... 29

Framing Speed .................................................................................................. 30

Framing Size ..................................................................................................... 31

Smart Frame Preset Point ................................................................................. 31

Auto Focus ........................................................................................................ 31

Camera Focus ................................................................................................... 32

Sleep Position .................................................................................................... 32

Sleep Timer ....................................................................................................... 32

On Screen Menu ............................................................................................... 32

Camera Binding ................................................................................................. 33

Save Preset ....................................................................................................... 33

Image Settings .......................................................................................................... 34

Image Flip .......................................................................................................... 34

Image Mirror ...................................................................................................... 34

True WDR .......................................................................................................... 34

White Balance ................................................................................................... 34

Noise Reduction ................................................................................................ 35

Brightness ......................................................................................................... 35

Saturation .......................................................................................................... 35

Low Resolution under 720p (except 848*480) ................................................... 35

Enlarge Total Zoom Up to 24x ........................................................................... 36

Video Frame Rate ............................................................................................. 36

RS232 Settings ......................................................................................................... 36

Video Format Settings ............................................................................................... 38

H.264 Profile ...................................................................................................... 38

IP Stream Resolution ......................................................................................... 38

Frame Rate........................................................................................................ 38

Bit Rate .............................................................................................................. 39

RTSP ................................................................................................................. 39

RTMP ................................................................................................................ 40

Network Settings ....................................................................................................... 41

Hostname .......................................................................................................... 41

DHCP ................................................................................................................ 41

Static IP ............................................................................................................. 41

System Settings ........................................................................................................ 43

Language .......................................................................................................... 43

Firmware Update ............................................................................................... 43

Factory Default .................................................................................................. 44

Camera Reboot ................................................................................................. 44

Change Password ............................................................................................. 45

SSL Certificate ................................................................................................... 46

Date Format....................................................................................................... 46

Time Format ...................................................................................................... 46

Time Correction Mode ....................................................................................... 47

Help Improving AVer Camera ............................................................................ 48

Information......................................................................................................... 48

PTZApp 2 .......................................................................................................................... 49

Install PTZApp 2 ....................................................................................................... 49

Use PTZApp 2 with USB Devices ............................................................................. 50

Use PTZApp 2 with a Virtual Stream ......................................................................... 58

Smart Gallery Operation ................................................................................................ 60

EZLive ............................................................................................................................... 62

Use AVer EZLive ....................................................................................................... 62

1

Package Contents

Camera Unit Remote Control Power Adapter & Power Plug*

USB 2.0 Type-B to Type-A Cable (5m)

Mini DIN9 to Mini DIN8 RS232 Adapter Cable

QR Code Card L-Mount Brackets Screws for Mount

M4 x8mm (x2)

1/4-20 L=7.5mm (x2) Drilling Paper

* The power plug will vary depending on the standard power outlet of the country where it is sold.

P/N: 303AU340-AGR

46.00[1.81]

51.00[2.01]

5.50[ 0.22]

2

Product Introduction

Overview

1 Status LED 4 RS232 In/Out Port 7 Kensington Lock

2 IR Sensor 5 DC 12V Power Plug

3 USB 3.1 Type B Port 6 PoE Port*

* Power over Ethernet (PoE), compatible with IEEE 802.3AT and 802.3AF. Please use CAT 5e FTP

cable (not included.)

LED Indicator

Power on: Blink blue once

Start-up: Solid red

Video mute: Solid orange

Video on: Solid blue

1

2 3 4 5 6 7

3

Remote Control

Name Function

1. Camera Select One remote can control up to 3 AVer

VC/CAM/VB series cameras. You can

use AVer PTZApp 2 to set numbers

associated with each camera, and

then select which camera you would

like to control using the remote.

[Note] If you only have one camera

and do not need to adjust any setting,

the default is camera 1. If you press

camera 2 or 3 on the remote control,

you will find your remote cant control

your camera. In this case, please

press camera 1 on your remote again.

2. Camera Directional

Control

Use the directional buttons on the

remote to control the direction of the

camera. Press the directional button to

move the camera or press and hold to

continuously pan or tilt.

3. SmartFrame One-click automatic FOV adjustment

to fit all participants.

Press for 1 second to switch the

SmartFrame function among Manual

Framing/Auto Framing/Preset Framing

modes. A message (as figures shown)

will display on the screen to indicate

the mode.

[Notes]

SmartFrame deploys face and

body detection technology. People

wearing masks and side facial

profiles can still be detected. The

maximum detection distance is

7~10 meters.

4

Camera will track people while

moving. It will start to focus and

zoom in once people stop moving

for 1~5 seconds, depending on the

framing speed you choose. The

default framing speed is Middle

speed. High speed is more

suitable for one person tracking.

Preset Framing: Set up preset

points in advance (Only for Preset

points 1~9. Preset 0 is for home

position). Camera tracks one

presenter and shoots the preset

areas instead of focusing and

zooming into presenter.

4. OSD Menu To pull up OSD menu while using

HDMI out function. Not supported for

CAM520 Pro2.

5. Zoom In/Out Increase/Decrease the camera zoom.

6. Preset The Preset button on the remote

serves 2 functions.

To Save a Preset Move camera to

desired position. Press and hold the

preset button until you receive the

save message on the screen. Select

preset position button 0-9 to store the

current camera position. Repeat steps

if needed.

To Load a Preset - Press the preset

button and preset position button 0-9

to load a saved camera position.

Repeat steps if needed.

7. Preset Position/Number

Buttons

Preset position buttons are used in

conjunction with the Preset button to

save positions. There are a total of 10

presets.

Press the preset button first and then

press 0~9 for the camera to move to

5

the saved position.

[Notes]

Press and hold the number button

for 1 second to turn on or

off the WDR function.

Press and hold the number button

for 1 second to turn on or off

the SmartFrame function.

Press and hold the number button

for 1 second to enable or

disable RTMP streaming function.

Press and hold the number button

for 1 second to force camera

to enter sleep mode. This will end

any video streaming. To wake up

the camera, press the button or

any directional button for 1 second.

This mode is not functional while

USB streaming is on.

8. Brightness - Decrease the brightness.

9. Call/Answer Answer a call or start a call.

10. Enter To confirm selection. Not supported for

CAM520 Pro2.

11. Mute/Un-mute

Speakerphone

Mute/Un-mute the speakerphone. Not

supported for CAM520 Pro2.

12. Volume Up/Down Adjust volume up or down. Not

supported for CAM520 Pro2.

13. Preset Hot Key Press to move the camera to the

preset position the user has set.

14. Brightness + Increase the brightness.

15. Hang Up End the call.

6

Pan and Tilt Angle

7

Installation

Device Connection

1. Use USB cable to connect the CAM520 Pro2 to your PC/laptop (refer to diagram above).

2. Connect the power to the CAM520 Pro2; power indicator will light up and camera head will rotate.

3. Install PTZApp 2 on laptop or PC that is connected with CAM520 Pro2. The app can be used to

adjust and setup the parameters of the camera (refer to the section of PTZApp 2).

4. To make a call, run your video application (Zoom, Microsoft Teams, Skype for Business, Skype,

Google Meet, Intel Unite, RingCentral, BlueJeans, V-Cube, LiveOn, CyberLink U Meeting ,

TrueConf, Adobe Connect, Cisco WebEx , Fuze, GoToMeeting, Microsoft Lync, Vidyo, vMix,

WebRTC, Wirecast, XSplit, etc.). Select CAM520 Pro2 as your video device.

[Notes]

Use the USB 2.0 cable included in the package.

CAM520 Pro2 has the USB 3.1 port which is USB 2.0 compatible.

Maximum resolution/fps for USB 2.0 and USB 3.1 port are shown below.

M-JPEG/ fps NV12/fps YUV/fps

USB 2.0 1080@ 60 fps 720p@ 10 fps

480p@ 30 fps

720p@ 10 fps

480p@ 30 fps

USB 3.1 1080@ 60 fps 1080p@ 30 fps1080p@ 30 fps

8

Power Connection

The power supply can be plugged into the wall outlet or drawn from PoE switch (Ethernet).

Wall outlet

PoE

[Note] To ensure stability of IP video streaming, please use CAT 5e FTP cable (not included).

9

RS232 Connection

Camera RS232 Port Pin Definition

Function Mini DIN9

PIN # I/O Type Signal Description

VISCA IN

1 Output DTR Data Terminal Ready

2 Input DSR Data Set Ready

3 Output TXD Transmit Data

6 Input RXD Receiver Data

VISCA OUT

7 Output DTR Data Terminal Ready

4 Input DSR Data Set Ready

8 Output TXD Transmit Data

9 Input RXD Receiver Data

5 --- --- Not connect

12

3456

789

10

Computer/Keyboard Controller and Camera Connection

Direct Connection

If users do not use AVer RS232 adapter cable, please refer to the pin connection shown below.

Camera

(Mini DIN9)

Camera controller or PC

(DB9)

1. DTR (IN) 1. DCD

2. DSR (IN) 2. RXD

3. TXD (IN) 3. TXD

6. RXD (IN) 4. DTR

7. DTR (OUT) 5. GND

4. DSR (OUT) 6. DSR

8. TXD (OUT) 7. RTS

9. RXD (OUT) 8. CTX

9. RI

Camera controller

orMini DIN9 to

DB9 Cable

11

Use the supplied RS232 mini DIN9 to mini DIN8 cable

Camera controller or PC

(DB9)

Camera

(Mini DIN8)

1. DCD 1. DTR (IN)

2. RXD 2. DSR (IN)

3. TXD 3. TXD (IN)

4. DTR 4. GND (IN)

5. GND 5. RXD (IN)

6. DSR 6. GND (IN)

7. RTS

8. CTX 1. DTR (OUT)

9. RI 2. DSR (OUT)

3. TXD (OUT)

4. GND (OUT)

5. RXD (OUT)

6. GND (OUT)

VISCA out (Female)

VISCA in (Female)

Camera controller

RS232 mini DIN9

to mini DIN8 cable**

or

Mini DIN8

to DB9 cable*

12

* Mini DIN8 to D-Sub9 (DB9) cable 064AOTHERBPK is an optional item.

** RS232 mini DIN9 to mini DIN8 Cable Pin Definition

Mini DIN8 Pin Definition

Connect to AVer camera

Connect to next camera

Connect to camera controller or PC

Mini DIN8 (IN)

Mini DIN8 (OUT)

Mini DIN9

No. Pin

1 DTR

2 DSR

3 TXD

4 GND

5 RXD

6 GND

7 NC

8 NC

13

Camera Cascade Connection

Direct Connection

If users do not use AVer RS232 adapter cable, please refer to the pin connection shown below for

cascading cameras.

Total can connect up to 7 cameras.

Camera 1

(Mini DIN9)

Camera 2

(Mini DIN9)

1. DTR (IN) 1. DTR (IN)

2. DSR (IN) 2. DSR (IN)

3. TXD (IN) 3. TXD (IN)

6. RXD (IN) 6. RXD (IN)

7. DTR (OUT) 7. DTR (OUT)

4. DSR (OUT) 4. DSR (OUT)

8. TXD (OUT) 8. TXD (OUT)

9. RXD (OUT) 9. RXD (OUT)

SHIELD SHIELD

14

Use the RS232 mini DIN9 to mini DIN8 cable

Total can connect up to 7 cameras.

To facilitate the camera cascade, users can use AVer RS232 adapter cable.

Connect camera with AVer mini DIN9 to mini DIN8 adapter cable. Connect the mini DIN8 female side

to male mini DIN8 Visca cable (Users have to buy it in the market) and then connect AVer mini DIN9 to

mini DIN8 adapter cable again to connect to next camera.

Camera 1

(Mini DIN8)

Camera 2

(Mini DIN8)

1. DTR (IN) 1. DTR (IN)

2. DSR (IN) 2. DST (IN)

3. TXD (IN) 3. TXD (IN)

4. GND (IN) 4. GND (IN)

5. RXD (IN) 5. RXD (IN)

6. GND (IN) 6. GND (IN)

1. DTR (OUT) 1. DTR (OUT)

2. DSR (OUT) 2. DST (OUT)

3. TXD (OUT) 3. TXD (OUT)

4. GND (OUT) 4. GND (OUT)

5. RXD (OUT) 5. RXD (OUT)

6. GND (OUT) 6. GND (OUT)

15

Wall Mount Installation

1. Use the drilling paper included in the package to drill the holes in the wall where the user wants to mount the camera.

2. Use the screws (not included) to secure the L-mount bracket on the wall.

Screw

For Cement wall: M4 x20mm self-tapping screws (x4) + Plastic conical anchor

For Wooden wall: M4 x20mm self-tapping screws (x4)

P/N: 303AU340-AGR

46.00[1.81]

51.00[2.01]

5.50[ 0.22]

A

16

3. Then, assemble the L-mount brackets + with screws (included in package).

Screw size: M4 x8mm (x2)

4. After assembling the L-mount brackets, use the screws (not included) to secure the lower part of

L-mount brackets on the wall.

Screw

For Cement wall: M4 x20mm self-tapping screws (x2) + Plastic conical anchor

For Wooden wall: M4 x20mm self-tapping screws (x2)

A B

17

5. Pass the cables through the hole on the L-mount bracket and connect the cables to corresponding

connection ports.

6. Use the remaining screws (included in package) to secure the camera on the L-mount bracket.

Screw: 1/4-20 L=7.5mm (x2)

18

Ceiling Mount Installation (Optional)

1. Install the provided screw underneath the camera but do not tighten.

2. Turn the camera to right side.

3. Pass cables through A or B hole first. Connect cables with camera.

19

4. Turn the camera to face the front side. Install the second screw and tighten both screws.

5. Find suitable screws to fix the camera mount to the ceiling.

20

Secure the Cables

The USB and RS232 cables have a screw on the cable for securing cable on the camera.

Install the cable first and tighten the screw to secure the cable.

[Note] Make sure the cable is well connected to the connector on the camera before securing the

cable.

21

Operating the Camera

Make a Video Call

1. Make sure all devices (CAM520 Pro2, laptop/PC, TV/monitor) are well connected and powered

on.

2. Run your video application (Zoom, Microsoft Teams, Skype for Business, Skype, Google Meet,

Intel Unite, RingCentral, BlueJeans, V-Cube, LiveOn, CyberLink U Meeting , TrueConf,

Adobe Connect, Cisco WebEx , Fuze, GoToMeeting, Microsoft Lync, Vidyo, vMix, WebRTC,

Wirecast, XSplit, etc.) on your PC or laptop.

3. Set the CAM520 Pro2 camera as the primary camera for your video application (refer to your

video application user guide). You can now make your call.

[Note] The CAM520 Pro2 is a plug-and-play conference camera. The system requires no special

drivers, but we do recommend installing the PTZApp 2 for a better user experience. For information on

how to install and use the PTZApp 2, refer to the PTZApp 2 section in this user manual.

Make a Connection through the Browser

CAM520 Pro2 has an Ethernet port for IP streaming and allows administrators to remotely control and

set up the camera via an internet access. Moreover, CAM520 Pro2 also supports RTSP and RTMP

functions. For more details, please contact our technical support.

1. Make sure the CAM520 Pro2 has an internet access connection.

2. Launch PTZApp 2* ( ) and connect CAM520 Pro2 to PC with USB cable. The camera default

IP address is 192.168.1.168.

[Note] The browser supports:

Chrome: version 76.x or above Firefox: version 69 or above IE: Doesnt support

22

3. Click pencil icon ( ) to edit IP address**.

4. Click weblink icon ( ) to launch Chrome page. Please enter the password (default password is

aver4321). User will be asked to set a new account and password. (Please enter PTZApp2 to

reset password back to default while password is forgotten.)

5. Input the new account, password and click Login, you will be prompted with a setting for sharing

the non-personal data with AVer, such as the functions used and firmware versions of the AVer

devices. Click to enable sharing the usage data with AVer and then click Done. You can

optionally disable this setting afterward (System > Help Improving AVer Camera).

6. Now you can access web settings of the camera with only Ethernet cable connection. Unplug the

USB cable.

23

7. The main web screen is displayed as below.

* For information on how to install and use the PTZApp 2, refer to the PTZApp 2 section in this user

manual.

** To support IP address changes in groups, user can download AVer IP Finder app.

1. Download the IP Finder from https://www.aver.com/download-center (Headquarters & Europe) or

https://www.averusa.com/business/support/ (USA).

2. Run the IP Finder.

3. Click Search, and all available devices will be listed on the screen.

4. Select a camera from the list. The corresponding fields of IP address will display.

5. To change the IP address of camera, user can select DHCP or Static IP.

The DHCP should get the IP address from local dynamic IP sever. The static IP, user can enter the

specific IP address. Click Apply to apply the setting to the camera. The password is required

(default password is aver4321).

6. Click Search button to re-scan the camera.

7. Double-click on the IP address of camera from the list can connect to camera through the browser.

8. Enter the default password (aver4321) to login to Web setup screen.

24

Web Settings

CAM520 Pro2 supports Ethernet connection; users can enter the IP address into the web browser to

connect to the camera for detail settings.

First Time Login

To find the IP address of the camera, please refer to Make a connection through the Browser

section.

1. Open the browser on your laptop/PC and enter the IP address of the camera.

2. Enter the password at login screen. The default password is aver4321.

3. The main web screen is displayed.

25

Live Screen Operation

User can control the camera direction, zoom in/out, and preset selection.

[Notes]

The system will force the previous login to log out, when there is a second login.

If the web page is idle without any request for more than 4 hours, user will be logged out.

The resolution of live screen is 840x480/ 10fps.

Functions list

Preset selection

Preset position

name column

Live screen

Preset setups, directional buttons,

manual SmartFrame button, and

zoom in/out

Logout the

web interface

One shot focus

26

Set Up the Preset

User can set 10 preset positions.

1. In live screen, use , , , and zoom in/out buttons to adjust the camera screen view to

desired position.

2. Select Set button and click on the preset number to save the preset. The system will capture the

preset screen view and display in preset number frame.

3. Select icon to edit name of preset frame. Click other Web interface to save the name

edited.

4. To set another preset, repeat the above steps.

Enter name of

preset positon

27

5. After setting up the preset positions, you can start performing the function. Select the Load

button and then click on the preset numbers, the live screen will move to the preset screen view.

28

Camera Settings

The video icon is to turn on camera live view while adjusting any settings.

IP icon shows the IP address of the camera.

Click the icon to hide people count and the time

interval of enabling the live streaming of the camera.

Click the icon to show/hide people count number & stream interval.

Live screen preview

Click X button to turn off live view.

29

Tracking Mode

Select Setting > Camera > Tracking Mode > Off, Manual Frame, Auto Frame, or Preset Framing.

Off: Tracking mode is disabled.

Manual Frame: User one-click SmartFrame button and camera will adjust view angle to fit all

participants in screen.

Auto Frame: Camera automatically adjusts view angle to frame all participants on screen every

time when it detects participants faces or bodies. This action will be activated once people in the

room sit or stand still for 1~5 seconds, depending on the framing speed you select. Once all the

participants are in frame, the camera will keep the image stable by not completing any action until

subjects move in or out of the screen. When a participant touches the sides of the screen, it will

trigger the camera and automatically track, detect, and

frame all the participants again.

*The default framing speed is Middle speed. High

speed is more suitable for one person tracking.

Preset Framing: Set up preset points in advance. (Only for Preset points 1~9. Preset 0 is for

home position). This is designed for requiring a specific zooming area with preferred image

proportion. Camera tracks and frames all the participants in the screen if none of them touch any

preset area. When any of them touch a preset area, the camera will immediately shoot the preset

zones instead of focusing and zooming into presenter. To keep the screen stable, whenever there

is a person in the area, the camera wont move any more until no one shows up. However, the

camera can detect the direction where the last person goes. If the person goes to the next preset

area with overlap section, the camera will directly move to the next preset area. Thus, to ensure

smooth transition, please set up zones with overlapping presets.

If the preset zones do not overlap and when the last person leave the preset area, camera will

zoom out to wide to find people and frame them again.

If more than 2 presets areas are touched by 2 persons, camera will go to preset 1. The priority is

preset 1>preset2> preset 3.>preset 9

30

[Note] CAM520 Pro2 frames people in masks or any facial profile up to 7~10 meters away!

Framing Speed

Select Setting > Camera > Framing Speed > Slow Speed, Middle Speed (default), or High Speed.

When in auto framing or preset framing mode, camera will automatically frame people if they stand still

without moving for 1~5 seconds.

Slow Speed: camera starts to frame people if they dont move for 5 seconds.

Middle Speed: camera starts to frame people if they dont move for 3 seconds.

High Speed: camera starts to frame people if they dont move for 1 second.

[Note] The default framing speed is Middle speed. High speed is more suitable for one person

tracking.

Overlap beginning & end of each zone

31

Framing Size

Select Setting > Camera > Framing Size > Tight, Medium, or Wide.

Tight (default): It provides a close-up view of meeting participants.

Medium: It provides a medium view of meeting participants.

Wide: It provides a wide view of meeting participants.

Smart Frame Preset Point

Select Setting > Camera > Smart Frame Preset Point > Default(Center of the screen) or Preset0 ~

Preset9.

The default is the central of the image screen. Choose a preset point so that camera can detect

participants from the wide view of the assigned preset area direction.

Auto Focus

Set auto focus mode.

First select Setting > Camera > Camera Focus > Auto.

Select Setting > Camera > Auto Focus > PTZ or Continuous.

PTZ: Click the button (such as pan, tilt, or zoom in/out) to adjust focus once.

Continuous: The camera will adjust the focus when the objects have moved.

32

Camera Focus

Set auto/manual focus mode.

Select Setting > Camera > Camera Focus > Auto or Manual.

Auto: Camera adjusts focus automatically.

Manual: You can adjust the camera focus by moving the control bar below.

Home Position

Every time when powering on the camera, it will turn to this position.

Select Setting > Camera > Home Position > Last Operation Position, Factory Center Position, or

Preset 0.

Sleep Position

When the camera idles for certain period, it will enter sleep mode and go to the sleep position. Please

set up sleep timer to enable sleep mode.

Select Setting > Camera > Sleep Position > Factory Downside Position or Preset 9.

Sleep Timer

Set the camera idle time to enter sleep mode.

Select Setting > Camera > Sleep Timer > Off, 10 sec, 5 min, 10 min, or 20 min.

Please notice that whenever there is USB streaming or RTSP/RTMP streaming, the camera wont

enter sleep mode.

On Screen Menu

Enable/disable on screen display status information. For instance, when it is at auto frame mode, it will

appear Auto framing on the bottom of the screen. If you dont want to see the words, please select

Off.

Select Setting > Camera > On Screen Menu > Off, On, or Load Preset Off.

33

Camera Binding

With multiple cameras connection, users can set each camera to buttons 1 to 3 on the remote control.

Select Setting > Camera > Camera Binding > Off, Camera1, Camera2, or Camera3.

Save Preset

Enable/disable save preset function. When applicable, IT personnel can limit end-user access to

change preset points by locking save preset function and switching this function off.

When off, user cant save preset points via IR remote, Hot key, VISCA, and webpage.

Select Setting > Camera > Save Preset > Off or On.

34

Image Settings

Image Flip

If the CAM520 Pro2 is installed in the upside down position, please enable the "Flip".

Select Setting > Image > Image Flip > Off or On.

Image Mirror

To mirror the camera image.

Select Setting > Image > Image Mirror > Off or On.

True WDR

In back light environment, enable WDR to improve the brightness of image.

Select Setting > Image > True WDR > Off or On.

The frame rate will be limited to 30fps while WDR is on.

If user enables this function in a normal light condition, the image will become over exposure and

encounter image blur.

When WDR is enabled, camera has taken long exposure and user cannot manually adjust the

brightness of image.

Frequency

Select the frequency of the camera.

Select Setting > Image > Frequency > 50 HZ or 60 HZ.

White Balance

Select the white balance setting for various light conditions or color temperature.

Select Setting > Image > White Balance > Auto or Manual.

35

Noise Reduction To reduce the noise from the signal.

Select Setting > Image > Noise Reduction > Off, Low, Middle, or High.

Brightness

Adjust the value of brightness.

Select Setting > Image > Brightness > 1 ~ 9.

Sharpness Adjust the value of sharpness.

Select Setting > Image > Sharpness > Off, Low, Middle, or High.

Saturation

Adjust the value of saturation.

Select Setting > Image > Saturation > 1 ~ 9.

Low Light Compensation Select Setting > Image > Low Light Compensation > Off or On.

Please notice that the frame rate will drop to 10~15 fps.

Low Resolution under 720p (except 848*480) Select Setting > Image > Low resolution under 720p > Disable or Enable.

36

Enlarge Total Zoom Up to 24x

Select Setting > Image > Enlarge Total Zoom Up to 24x > Disable or Enable.

Enable/Disable enlarge zoom up to 24x.

Video Frame Rate

Set up the frame rate value.

Select Setting > Image > Video Frame Rate > 30Fps or 60Fps.

30fps is with much better image quality than 60fps. Unless you want to shoot fast moving objects,

please use 30fps.

RS232 Settings

When CAM520 Pro2 connects with PTZ camera controller through the RS232 port, please setup

ADDR, Baud Rate, Protocol, and Visca Over IP settings.

Select Setting > RS232.

37

38

Video Format Settings

H.264 Profile

While in live broadcasting, user can choose preferable profile to get best streaming quality.

Select Video Format > H.264 Profile > Baseline Profile or High Profile.

IP Stream Resolution

Set up the resolution for IP stream. Not supported for USB video stream.

Select Video Format > IP Stream Resolution only (not for adjusting USB video stream) > 1080P,

720P, 480P, or 360P.

Please notice that if USB streaming (VC software side) is already in use at 1080p/30fps, the IP

streaming resolution (RTSP) will be limited to 720p/30fps. Its better to disconnect USB streaming

while having RTSP/ RTMP IP streaming to ensure the video transmission quality.

Frame Rate

Set up the frame rate value.

Select Video Format > Frame Rate > 60 FPS, 30 FPS, or 15 FPS.

39

Bit Rate Set up the bit rate value.

Select Video Format > Bit Rate > Auto, 512 Kbps, 1 Mbps, 2 Mbps, 4 Mbps, 8 Mbps, 16 Mbps, or

32 Mbps.

For Facebook live broadcasting, its suggested to choose less than 4Mbps to ensure smooth

streaming.

RTSP To use RTSP player connecting to the camera, please enter the RTSP URL which displays on the web

in your application such as VLC, PotPlayer, or Quick Time.

Select On/Off to enable/disable password requirement while opening RTSP.

Change RTSP Password

1. Select Video Format > RTSP > Set RTSP Access Password.

2. Enter the new password.

3. Select Change to save the new password.

40

RTMP

Set up for uploading the cameras live view to the broadcasting platform (e.g. YouTube).

Select Video Format > RTMP.

1. Locate the RTMP server URL and stream key from the broadcasting platform and enter in Server

URL and Stream Key fields.

2. Select Start to begin uploading the live video of the camera to the broadcasting platform.

3. Select Stop to stop uploading the video.

41

Network Settings

Hostname

User can set a hostname. The hostname only allows numeric and alphabetic characters.

Select Network > Hostname. Click the pencil icon to enter hostname.

DHCP

Enable/disable DHCP function.

Select Network > DHCP > Off or On.

Static IP

Assign a fixed IP address to the camera. Please turn off the DHCP function.

1. Select Network > DHCP > Off.

2. Click pencil icon and enter the IP Address, Gateway, NetMask, and DNS in the corresponding

fields.

3. Select Confirm to complete the setting.

42

43

System Settings

Language

Select the language of the system.

Select System > Language > English, Traditional Chinese, or Japanese.

Firmware Update

Update the cameras firmware.

Select System > FW Update > Auto Update or Manual Update.

Auto Update: The system will check firmware version from AVer server and request to update.

Manual Update: To update the firmware from specific location.

After updating, the camera will reboot and the connection will be lost. Please wait for few minutes and

always keep the power cable connected. If unplugging the power during this process, it will cause

damage of the device.

44

Factory Default

Reset the camera back to factory default setting.

1. Select System > Factory Default > Reset.

2. User can choose to keep current IP address or back to default.

3. Select Continue to reset back to factory default.

[Note] When factory default is activated, the password of Webpage login will not be set to default. For

security concerns, to reset password of webpage access, please download PTZApp 2 to reset it.

Camera Reboot

Restart the camera manually. 1. Select System > Camera Reboot > Reboot.

2. Select Continue to reboot the camera.

45

Change Password

Change the web login password. The default password is aver4321.

1. Select System > Change Password > Change WEB Access Password.

2. Enter the old account and password. Select Continue.

3. Enter the new account and password. Select Continue to save the new setting.

4. If users forget the password and want to revert back to the default password, please use PTZApp

2 to reset it.

46

SSL Certificate

Import the SSL certificate from specific location.

1. Select System > SSL Certificate > Import.

2. Select the type by clicking +.

3. Direct the file location.

4. Select Import.

[Note] Users can use PTZApp 2 to disable SSL function.

Date Format

Select the date format.

Select System > Date Format > yyyy-mm-dd, mm-dd-yyyy, or dd-mm-yyyy.

Time Format

Set up the time format.

Select System > Time Format > 24-Hour or 12-Hour.

47

Time Correction Mode

Adjust time automatically or manually.

Select System > Time Correction Mode > Auto or Manual.

Auto: The system time will be set by NTP server on the network. Click the pencil icon of NTP

Server and enter the URL of NTP server. Select the Time Zone. Select NTP Update to save

setting. Select Confirm to start auto time adjustment.

[Note] Our default NTP server is located in the USA. If this does not work in your country,

please manually key in the desired NTP server.

Manual: User can set up time manually. Click the pencil icon and enter the Year, Month, Day,

Hour, and Minute. Select Confirm to save the settings.

48

Help Improving AVer Camera

By enabling this function, your non-personal usage data helps AVer to continuously improve our

products and services.

Information

Display the information of Model Name, Firmware Version, Serial Number, IP Address, and MAC

Address.

Select System > Information.

49

PTZApp 2

In PTZApp 2, user can change the IP address setting of CAM520 Pro2, configure the parameters of

the camera, set up AI tracking functions and some advanced image settings, pan, tilt, and zoom the

camera.

Install PTZApp 2

Please go to https://www.aver.com/download-center (Headquarters and Europe) or

https://www.averusa.com/business/support/ (USA) to download the PTZApp 2. After downloading,

double-click on the file and follow the on-screen instructions to complete the installation.

After installing the PTZApp 2, double-click on the PTZApp 2 icon to run the application.

[Notes]

While installing PTZApp 2, if you refuse to install IP virtual streaming and Smart Gallery plug-in in your

PC (illustrated as below), you will not be able to use these functions. To enable these functions, please

reinstall PTZApp 2 for the necessary plug-in.

(Windows PC)

(MAC PC)

50

Use PTZApp 2 with USB Devices

1. Run your video application and make a video call.

2. During your video call, you can use the PTZApp 2 to pan, tilt and zoom the camera in/out and

enable/disable the true WDR, brightness, and sharpness feature.

3. Launch PTZApp 2 ( ) and it will open in Chrome browser automatically.

4. Choose USB device and connect CAM520 Pro2 to PC/laptop with USB cable. When the

camera is detected, the product card will show up.

51

5. Set up IP address. The camera default IP address is 192.168.1.168. Click pencil icon ( ) to edit

IP address.

6. Click the setting icon to change Language, Hotkey Control, and PTZApp 2 Version.

52

Language: Select desired language and click the check icon to confirm the selection.

Hotkey Control: User can control the camera by using keyboard. This is a general list for all AVer

USB Cameras. Backlight control equals to WDR function in CAM520 Pro2.

PTZApp Update: Get current PTZApp 2s version number and do auto update here.

53

7. Information: Click the drop-down triangle icon to review the information of camera. To minimize

the information, click the triangle or the bottom area of the information icon.

8. Camera: Click the camera icon to view the camera live view. IP address is displayed as well.

Click the X icon to close the camera live view. If the live video did not appear, please check the

camera and the laptop/PC connection to make sure all are correct and well connected.

The resolution of this small live view is 640x480 resolutions.

54

Full Screen: PTZApp 2 can switch to full screen mode. Click icon and video screen

will switch to full screen mode. In full screen mode, user can use direction panel to control

camera direction. Click icon to go back to normal screen view.

The resolution of full screen mode is 1080p/ 30fps.

55

People Count and Stream Interval: Click the icon to show people count number and

stream interval. Click the or icon to hide the streaminterval.

Control Panel: To control the camera direction, zoom in and out during your video call.

56

9. Setting: Click Setting button to set up parameters of the camera and speakerphone. Click

arrow icon to leave the Setting page.

PTZ Control: Use control panel to set up preset positions. Since most of operations are the

same as web page, refer to Set Up the Preset section (pages 26) for detailed setup.

Setting: To set up parameters of the camera. Since most of operations are the same as web

page, refer to Camera Settings , Image Settings, and RS232 Settings section (pages 28~37)

for detailed setup.

System: To set up system. Since most of operations are the same as web page, refer to

System Settings section (pages 42~48) for detailed setup.

57

10. PTZApp 2 Quit & Restore: To quit the application, right-click the icon on the system tray and

select Quit.If you cant launch PTZApp 2 right after installation, please right click the icon and

choose Restore.

58

Use PTZApp 2 with a Virtual Stream

With this function, you can have a virtual meeting with only Ethernet connection and get rid of USB

cable connection. Make sure the camera is connected with Ethernet and under the same subnetwork

as the meeting room PC (e.g. NUC).

1. Launch PTZApp2 ( ) on a PC and click Virtual Stream.

2. When the camera card appears, click Start to enable the Virtual Stream function.

59

3. Virtual Stream technology uses an RTSP stream. If you set a password for RTSP, you will be

asked to provide that password while enabling this function.

4. Launch VC software (e.g. Zoom, Teams, Skype) and choose AVer USB VCam as the video

source to start collaborating.

5. While using the Virtual Stream function, you cannot change any camera settings. To pan/tilt or

zoom in/out the camera, use a remote control or VISCA control.

6. Click Stop and Home to stop using this function.

[Notes]

1. This technology only transmits video, not audio sources.

2. Video latency may vary depending on CPU power (i5 or higher is recommended).

60

Smart Gallery Operation

You can use the Smart Gallery function to increase the visibility of each participant in the meeting room.

When operating Smart Gallery function, please dont open camera view in any other applications.

1. Connect your camera(s) supported with Smart Gallery function to the computer with USB cable.

2. Launch PTZApp 2 ( ) and click Smart Gallery, PTZApp 2 will start searching for the camera(s).

The searched cameras supported with Smart Gallery function will be displayed.

3. Click the Start button, the button will change to Stop, and you can start operating the Smart

Gallery function. To stop the Smart Gallery function, click Stop.

61

4. Launch VC software (e.g., Zoom, Teams, Skype) and choose AVer USB VCam as the video

source to start collaborating. [Note] You will find both camera model name and AVer USB VCam

as video sources in the VC software. Please choose AVer USB VCam.

5. In the Layout Option field, click Headshot or Half-body to perform the function.

6. To stop the Smart Gallery function, click Stop.

[Notes]

Make sure each person has certain distance to have better image cropping.

To do any settings of the camera, click the Stop button to stop the Smart Gallery function and then

go to the USB Devices page. Click Setting to configure camera settings.

The Smart Gallery function supports up to 10-20 people, depending on different camera type.

62

EZLive

Please go to http://www.aver.com/download-center to download the AVer EZLive software. After

downloading, double-click on the file and follow the on-screen instructions to complete the installation.

Use AVer EZLive

During a video call, EZLive can help user to do:

(1) Camera ePTZ

(2) Volume control for the speaker connected

(3) Capture cameras still images

(4) Record video

(5) Live stream to Youtube, Livehouse.in, USTREAMetc.

(6) Camera Zoom in/out

(7) Capture PC screen shot

(8) Record PC screen video

(9) Set up livestream

(10) Open file management to retrieve photos and video files

(11) Livestream setting

Manualsnet FAQs

If you want to find out how the CAM520 Pro2 AVer works, you can view and download the AVer CAM520 Pro2 Camera User Manual on the Manualsnet website.

Yes, we have the User Manual for AVer CAM520 Pro2 as well as other AVer manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The User Manual should include all the details that are needed to use a AVer CAM520 Pro2. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the AVer CAM520 Pro2 Camera User Manual is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This AVer CAM520 Pro2 Camera User Manual consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download AVer CAM520 Pro2 Camera User Manual free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print AVer CAM520 Pro2 Camera User Manual, simply download the document to your computer. Once downloaded, open the PDF file and print the AVer CAM520 Pro2 Camera User Manual as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.