ASUS A9800XT-TVD-256M Graphics Card User Manual PDF

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Summary of Content for ASUS A9800XT-TVD-256M Graphics Card User Manual PDF

Graphics Card Drivers and Utilities

Installation Guide

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Copy r i ght 2005 ASUSTeK COMPUTER INC . A l l R i ghts Rese rved .

No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (ASUS).

Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.

ASUS PROVIDES THIS MANUAL AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.

SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.

Products and corporate names appearing in this manual are used only for identification or explanation and to the owners benefit, without intent to infringe.

ASUS and the ASUS logo are registered trademarks of ASUSTeK COMPUTER INC.

Microsoft, Windows, Windows 98, windows 98SE, Windows ME, Windows 2000, Windows NT and Windows XP are registered trademarks of Microsoft Corporation. Intel is a registered trademark of Intel Corporation. NVIDIA is a registered trademark of NVIDIA Corporation. SiS is a registered trademark of Silicon Integrated Systems Corporation. ATI is a registered trademark of ATI Technologies Inc. ALi is a registered trademark of ALi Corporation. VIA is a trademark of VIA Technologies, Inc. All other company and product names may be trademarks or registered trademarks of the respective owners with which they are associated.

E1728

F i rst Ed i t ion

2005

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Contents

Notices ................................................................................................ iv

Safety information ............................................................................... v

About this guide ................................................................................. vi

1. Support CD information ........................................................... 1

2. VGA drivers ............................................................................. 2

2.1 Driver installation ....................................................... 2

2.2 Updating the Windows display driver ..................... 11

2.3 Removing display driver ........................................... 13

3. Utilities .................................................................................. 14

3.1 Utilities installation .................................................. 15

3.2 Removing installed utilities ...................................... 18

4. Accessories Drivers ............................................................... 20

4.1 Installing Webcam driver ......................................... 20

4.2 Installing the Gamepad drivers ................................ 22

4.3 Removing Webcam driver ........................................ 24

4.4 Removing the Gamepad drivers ............................... 25

5. ASUS Contact information .................................................... 26

6. Other information .................................................................. 27

6.1 Browse Support CD ................................................. 27

6.2 View readme file ...................................................... 28

Appendix: Basic troubleshooting ..................................................... A-1

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Notices

Federal Communications Commission Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and

This device must accept any interference received including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturers instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Canadian Department of Communication Statement

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

This class B digital apparatus complies with Canadian ICES-003.

The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate this equipment.

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Safety information

Electrical safety

When adding or removing devices to or from the system, ensure that the power cables for the devices are unplugged before the signal cables are connected. If possible, disconnect all power cables from the existing system before you add a device.

Make sure that your power supply is set to the correct voltage in your area. If you are not sure about the voltage of the electrical outlet you are using, contact your local power company.

If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.

Operation safety

Before installing devices on your motherboard, carefully read all the manuals that came with the package.

Before using the product, make sure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.

To avoid short circuits, keep paper clips, screws, and staples away from connectors, slots, sockets and circuitry.

Avoid dust, humidity, and temperature extremes. Do not place the product in any area where it may become wet.

Place the product on a stable surface.

If you encounter technical problems with the product, contact a qualified service technician or your retailer.

Macrovision Corporation Product Notice

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

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Conventions used in this guide

To make sure that you perform certain tasks properly, take note of the following symbols used throughout this manual.

Where to find more information

Refer to the following sources for additional information and for product and software updates.

1. ASUS Webs ites

The ASUS websites worldwide provide updated information on ASUS hardware and software products. The ASUS websites are listed in the ASUS Contact Information on the inside front cover of this installation guide.

2. Opt ional Documentat ion

Your product package may include optional documentation, such as warranty flyers, that may have been added by your dealer. These documents are not part of the standard package.

About this guide

WARNING: Information to prevent injury to yourself when trying to complete a task.

CAUTION: Information to prevent damage to the components when trying to complete a task.

IMPORTANT: Information that you MUST follow to complete a task.

NOTE: Tips and additional information to aid in completing a task.

Software insta l l at ion gu ide 1

1. Support CD information

The support CD that came with the VGA card contains useful software and several utility drivers that enhance the video features.

To begin using the support CD, simply insert the CD into your CD-ROM drive. The support CD automatically displays the 2D/3D Graphics & Video Accelerator main menu if autorun is enabled in your computer.

C l i c k t o d i s p l a y CD i n fo rmat i on

C l i c k a menu i t em to open o the r i n s ta l l a t i on menus

If autorun is NOT enabled in your computer, browse the contents of the support CD to locate the file SETUP.EXE. Double-click the SETUP .EXE to run the support CD installation program.

C l i c k to e x i t app l i c a t i on

C l i c k to v i ew readme f i l e

The screen displays in this manual may not exactly match the display on your screen.

Some driver and utility items in the support CD apply only to specific ASUS VGA card models.

You may need administrator rights to install the drivers and utilities. See your Windows 2000/XP documentation for details.

The contents of the support CD are subject to change at any time without notice. Visit the ASUS website (www.asus.com) for updates.

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2. VGA drivers

A VGA driver is the software program that makes the device work with your operating system. You can install, update or remove the display driver of your graphics card using any of the recommended methods in this section.

If you are replacing an old graphics card with a new ASUS graphics card, make sure to remove the old display driver from your system. Refer to section 2.3 Removing display drivers for details.

1. From the Found New Hardware Wizard dialog box, click Cance l to enter the Windows desktop.

2. Insert the support CD into your CD-ROM drive.

3. If autorun is enabled, the 2D/3D Graphics & Video Accelerator appears automatically.

If autorun is disabled, run Setup.exe from the root directory of your support CD.

4. From the 2D/3D Graphics & Video Accelerator main menu, click VGA Dr ivers.

The Setup prepares the Install Shield Wizard which will guide you through the program setup process.

After physically installing your graphics card, use any of the recommended methods in this section to install your VGA driver.

2 .1 Driver installation

To install the VGA driver:

Method 1: Typical installation

The Typical installation method installs the most common options. We recommend this method to most users.

Software insta l l at ion gu ide 3

5. Click Next from the Install Shield Wizard welcome screen.

6. Select Typ ica l then click Next.

The wizard copies the necessary files to your computer.

7. The following screen displays the Microsoft DirectX setup. Select I accept the agreement then click Next.

A progress bar on the lower right-hand corner of your screen displays the progress of the driver installation process.

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8. Click Next to continue or Back to return from previous screen or Cance l to abort installation.

The Microsoft DirectX setup installs components.

9. The Microsoft DirectX setup notifies you to restart your computer to apply changes. Click F in ish .

The ASUS VGA installation program will restart your computer after all components are installed into your computer.

The following screen displays the Windows Display Model (WDM) drivers installation process.

Software insta l l at ion gu ide 5

10. From the ASUS VGARTD driver installation screen, select Yes , insta l l i ts VGARTD dr iver then click O K.

11. Follow the succeeding screen instructions to install the appropriate VGARTD driver for the chipset on your motherboard.

The final tasks of the setup process is displayed on the progress bar.

12. After the installation is complete, select Yes, I want to restart my computer n o w then click F in i sh.

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5. Click Next from the Install Shield Wizard welcome screen.

Method 2: Custom installation

The Custom installation method allows you to select the components you want to install. We recommend this method to advanced users.

1. From the Found New Hardware Wizard dialog box, click Cance l to enter the Windows desktop.

2. Insert the support CD into your CD-ROM drive.

3. If autorun is enabled, the 2D/3D Graphics & Video Accelerator appears automatically.

If autorun is disabled, run Setup.exe from the root directory of your support CD.

4. From the 2D/3D Graphics & Video Accelerator main menu, click VGA Dr ivers.

The Setup prepares the Install Shield Wizard which will guide you through the program setup process.

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6. Select Custom then click Next.

7. Click the check box of the item you want to install then click Next.

Dr iver

AT I - installs the ATI driver for your graphics card.

ASUS - installs the ASUS Enhanced drivers to support the bundled ASUS utilities including ASUS GameFace Live! and SmartDoctor. These enhanced drivers also enable support for Direct3D and OpenGL modes.

D i rectX - installs the latest Microsoft DirectX runtime libraries.

VGART - installs the INF files necessary for the AGP or PCI Express function.

WDM - installs the Windows Display Model (WMD) drivers. This item appears only if your graphics card supports the Video-In Video-Out (VIVO) function.

The following screen displays the ATI driver and ASUS enhanced drivers installation process.

The ATI driver installation process appears only if you selected the ATI driver from the custom install screen.

A progress bar on the lower right-hand corner of your screen displays the progress of the driver installation process.

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The Microsoft DirectX setup installs components.

8. The following screen displays the Microsoft DirectX setup. Select I accept the agreement then click Next.

The DirectX installation process appears only if you selected the DirectX item from the custom install screen.

9. Click Next to continue or Back to return from previous screen or Cance l to abort installation.

The ASUS Enhanced Display drivers installation process appears only if you selected ASUS drivers from the custom install screen.

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10. The Microsoft DirectX setup notifies you to restart your computer to apply changes. Click F in ish .

11. From the ASUS VGARTD driver installation screen, select Yes , insta l l i ts VGARTD dr iver then click O K.

The ASUS VGA installation program will restart your computer after all components are installed into your computer.

The ASUS AGP VGARTD driver installation process appears only if you selected the VGART item from the custom install screen.

The following screen displays the Windows Display Model (WDM) drivers installation process.

12. Follow the succeeding screen instructions to install the appropriate VGARTD driver for the chipset on your motherboard.

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13. After the installation is complete, select Yes, I want to restart my computer n o w then click F in i sh.

The final tasks of the setup process is displayed on the progress bar.

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2.2 Updating the Windows display driver

The latest display driver for your ASUS graphics card is available at the ASUS website (www.asus.com). Visit the ASUS website to download driver updates.

To update the Windows display driver:

5. Select the current display adapter then click on the Propert ies icon.

1. Boot your computer.

2. Click the Sta r t button. Select Sett ings, then Contro l Pane l.

3. Double-click the System icon in the Control Panel. Select the Hardware tab.

4. Click Device Manager, then double-click on D isp lay adapters.

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6. From the Properties dialog box, select the Dr iver tab, then click on Update Dr iver.

7. Select the Don t search. I wi l l choose the dr iver to insta l l option, then click Next.

8. Click Have Disk . . . on the following screen then click Next.

9. When setup prompts you for the location of the driver, click Browse to locate the saved driver file in your hard disk, network, floppy or CD-ROM drive.

10. Follow the succeeding screen instructions.

11. The application prompts you to restart your computer to complete the process. Click Y e s.

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1. Click the Start button, then Contro l Pane l.

2. From the Control Panel, double-click the Add or Remove Programs icon to display the Add or Remove Programs screen.

3. Select ATI -Software Uninsta l l Ut i l i ty from the list, then click Change/Remove.

4. Follow the succeeding screen instructions.

5. The application prompts you to restart your computer to complete the process. Click Y e s.

2 .3 Removing display driver

If you want to replace your display driver or if you no longer need the display driver for your card, follow the procedures in this section to completely remove the display driver from the system.

To remove the display drivers:

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3. Utilities

Your graphics card package comes with innovative technologies to turn your computer into a smart multimedia center. You can install or remove these utilities using any of the recommended methods in this section.

After installing the VGA drivers for your graphics card, use any of the recommended methods to install any of the following utilities:

A . ASUS GameFaceLive!

The ASUS GameFace Live! is a real-time audio/video communication feature that enhances your interactive gaming experience. This utility enables point-to-point video conferencing functions and online gaming to take place at the same time. With this feature, you can see and talk to your opponents while playing full-screen online games!

B . ASUS SmartDoctor

The Smart Doctor utility monitors the VGA card condition and significantly cools down the VGA Graphics Processing Unit (GPU). This utility also allows you to adjust the graphics card clock settings.

The ASUS Smart Doctor utility works only for graphics card models with a built-in hardware monitor IC. If the hardware monitor IC is not present, only the SmartDoctor overclocking function will be installed.

The Smart Doctor utility is not supported in the Radeon 9600SE and Radeon 9200SE graphics card models.

C . ASUS VideoSecur ity

ASUS VideoSecurity is a powerful security utility that detects any change in a specified surveillance region. Using video capture devices, video snapshots are captured automatically when there is a deviation in the user-defined surveillance region. An optional warning message is also sent to the user via email or phone.

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1. Insert the support CD into your CD-ROM drive.

2. If autorun is enabled, the 2D/3D Graphics & Video Accelerator appears automatically.

If autorun is disabled, run Setup.exe from the root directory of your support CD.

3. From the 2D/3D Graphics & Video Accelerator main menu, click Ut i l i t ies.

The Setup prepares the Install Shield Wizard which will guide you through the program setup process.

4. Click Next from the Install Shield Wizard welcome screen.

3.1 Utilities installation

To install the utilities:

Method 1: Complete installation

The Complete installation method installs all the available program features. We recommend this method to most users.

5. Select Complete then click Next.

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Method 2: Custom installation

The Custom installation method allows you to select the features you want to install. We recommend this method to advanced users.

1. Insert the support CD into your CD-ROM drive.

2. If autorun is enabled, the 2D/3D Graphics & Video Accelerator appears automatically.

If autorun is disabled, run Setup.exe from the root directory of your support CD.

3. From the 2D/3D Graphics & Video Accelerator main menu, click Ut i l i t ies.

The Setup prepares the Install Shield Wizard which will guide you through the program setup process.

6. The setup displays the target directory for the utilities, click Next.

7. After the installation is complete, click F in i sh.

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4. Click Next from the Install Shield Wizard welcome screen.

5. Select Custom then click Next.

6. Click the check box of the utility you want to install then click Next.

7. The setup displays the target directory for the utilities selected, click Next.

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8. After the installation is complete, click F in i sh.

3 .2 Removing installed utilities

If you want to remove any of the installed utilities, follow the procedures in this section to completely remove the utilities from the system.

To remove the utilities:

1. Insert the support CD into your CD-ROM drive.

2. If autorun is enabled, the 2D/3D Graphics & Video Accelerator appears automatically.

If autorun is disabled, run Setup.exe from the root directory of your support CD.

3. From the 2D/3D Graphics & Video Accelerator main menu, click Ut i l i t ies.

The Setup prepares the Install Shield Wizard which will guide you through the program setup process.

4. The uninstall utility displays a verification message, click O K to remove the utilities installed.

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5. Click the check box of the utility you want to remove then click Next.

6. Click Yes to restart your computer and apply the changes.

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4. Accessories Drivers

You can install additional accessories such as a webcam or game pad that enhances your computers multimedia features. You can install or remove the drivers for any of the following accessories:

4 .1 Installing Webcam driver

To install the webcam drivers:

1. Insert the support CD into your CD-ROM drive.

2. If autorun is enabled, the 2D/3D Graphics & Video Accelerator appears automatically.

If autorun is disabled, run Setup.exe from the root directory of your support CD.

3. From the 2D/3D Graphics & Video Accelerator main menu, click Accessor ies Dr ivers.

The Setup displays the supported accessories.

4. Click Webcam Dr iver from the Accessories Drivers sub-menu.

The setup prepares the files for installation.

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5. Click Next on the following screen.

The setup displays the installation progress. Click Cance l if you want to abort installation.

6. After the installation is complete, click F in i sh. You can now use your webcam.

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4.2 Installing the Gamepad drivers

To install the gamepad drivers:

1. Insert the support CD into your CD-ROM drive.

2. If autorun is enabled, the 2D/3D Graphics & Video Accelerator appears automatically.

If autorun is disabled, run Setup.exe from the root directory of your support CD.

3. From the 2D/3D Graphics & Video Accelerator main menu, click Accessor ies Dr ivers.

The Setup displays the supported accessories.

4. Click Game Pad Dr iver from the Accessories Drivers sub-menu.

5. Click Next on the following screen.

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The setup prepares the files for installation.

6. After the installation is complete, click F in i sh. You can now use your game pad.

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4.3 Removing Webcam driver

To remove the webcam drivers:

1. Insert the support CD into your CD-ROM drive.

2. If autorun is enabled, the 2D/3D Graphics & Video Accelerator appears automatically.

If autorun is disabled, run Setup.exe from the root directory of your support CD.

3. From the 2D/3D Graphics & Video Accelerator main menu, click Accessor ies Dr ivers.

The Setup displays the supported accessories.

4. Click Webcam Dr iver from the Accessories Drivers sub-menu.

5. The setup displays a confirmation message, click O K to remove webcam drivers.

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4.4 Removing the Gamepad drivers

To remove the gamepad drivers:

1. Insert the support CD into your CD-ROM drive.

2. If autorun is enabled, the 2D/3D Graphics & Video Accelerator appears automatically.

If autorun is disabled, run Setup.exe from the root directory of your support CD.

3. From the 2D/3D Graphics & Video Accelerator main menu, click Accessor ies Dr ivers.

The Setup displays the supported accessories.

4. Click Game Pad Dr iver from the Accessories Drivers sub-menu.

5. The setup displays a confirmation message, click N o to remove gamepad drivers.

6. After the uninstall process is complete, click F in i sh.

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5. ASUS Contact information

To display the ASUS contact information:

1. Insert the support CD into your CD-ROM drive.

2. If autorun is enabled, the 2D/3D Graphics & Video Accelerator appears automatically.

If autorun is disabled, run Setup.exe from the root directory of your support CD.

3. From the 2D/3D Graphics & Video Accelerator main menu, click ASUS Contact Info.

The setup displays a text box containing the contact information for all the ASUS regional offices worldwide.

4. Move the scro l l bar to view the whole text.

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6. Other information

6.1 Browse Support CD

To browse the support CD:

1. Insert the support CD into your CD-ROM drive.

2. If autorun is enabled, the 2D/3D Graphics & Video Accelerator appears automatically.

If autorun is disabled, run Setup.exe from the root directory of your support CD.

3. From the 2D/3D Graphics & Video Accelerator main menu, click Browse CD.

The setup displays the following window.

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6.2 View readme file

To view the readme file:

1. Insert the support CD into your CD-ROM drive.

2. If autorun is enabled, the 2D/3D Graphics & Video Accelerator appears automatically.

If autorun is disabled, run Setup.exe from the root directory of your support CD.

3. From the 2D/3D Graphics & Video Accelerator main menu, click Read Me.

The setup displays the following window.

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Appendix: Basic troubleshooting

If you encounter any of the following conditions after installing your graphics card, try performing one of the possible solutions before calling for technical support.

Prob lem

Cause

Solution

Cause

Solution

Cause

Solution

Cause

Solution

Cause

Solution

Cause

Solutions

No disp lay after the card is insta l led.

Your card might not be properly installed.

Make sure that the card is not tilted or skewed on the slot.

Your monitor might not be properly connected.

Make sure that the signal cable is properly connected to your monitor and graphics card.

Your graphics card is not supported by your motherboard.

Check the technical documentation that came with your motherboard and check the required specifications for your graphics card (e.g., AGP voltage requirement).

The graphics card auxiliary power is not connected.

Make sure that the auxiliary power cables are properly connected with the power supply unit.

Insufficient power supply.

Make sure that your power supply unit can provide the minimum power requirement to your system.

Incorrect motherboard hardware system settings (e.g., system control panel connections).

Make sure that the system control panel cables are connected properly (e.g., Power Switch, Reset).

Make sure that your CPU, CPU fan and/or memory DIMMs are in good working condition and are connected properly.

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Wrong color ba lance

Your card might not be properly installed.

Make sure that the card is not tilted or skewed on the slot.

Your video controls might not be properly set.

Manually configure your video controls to your desired settings.

Configure your graphics card display resolution in Display Properties.

There may be unsupported graphics card drivers installed in your system. Conflicts may occur with graphics card drivers from different vendors.

Remove any unused graphics card drivers installed in your system.

Install the graphics card driver from the support CD that came with your graphics card package.

The graphics card auxiliary power is not connected.

Make sure that the auxiliary power cables are properly connected with the power supply unit.

If your monitor comes with BNC connectors, the port connections might be incorrect.

Make sure that all BNC connectors are connected properly to its port.

Your monitor software settings might be incorrect.

Configure your monitor software to your desired settings.

Prob lem

Cause

Solution

Cause

Solutions

Cause

Solutions

Cause

Solution

Cause

Solution

Cause

Solution

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Other problems that you might encounter can be related to other parts or accessories (e.g., motherboard, power supply unit, LCD/CRT) of your system.

The screen image is garb led.

Your monitor cannot support desired display settings.

Make sure that your monitor can support your desired display settings. See the technical documentation that came with your monitor.

Your graphics card cannot support desired system settings.

Make sure that your graphics card can support your desired display settings. See the specifications table that came with this graphics card package.

Some graphics driver files might be corrupted.

Remove your current graphics drivers and reinstall the graphics drivers from the support CD.

Poor heat dissipation inside the chassis.

Make sure that the chassis fan, CPU and heatsink with fan, and/or the graphics card GPU fan ar

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