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ASUS ASUSPRO D840SA CPU User Manual PDF

Summary of Content for ASUS ASUSPRO D840SA CPU User Manual PDF
ASUS Desktop PC
User Guide
S D
/M M
C /M
S S
m a
rt C
a rd
SD/MMC/MS
Smart Card
SD/MMC/MS
Smart Card
D840MA D840MB/ M840MB/ W840MB/ S840MB
D840SA/ M840SA/ W840SA
2
Copyright 2018 ASUSTeK Computer Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (ASUS).
Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.
ASUS PROVIDES THIS MANUAL AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners benefit, without intent to infringe.
E14427
First Edition June 2018
3
Contents Notices ................................................................................................................................................ 4
Safety information ........................................................................................................................... 9
Conventions used in this guide.................................................................................................10
Where to find more information ...............................................................................................10
Package contents ...........................................................................................................................11
Chapter 1: Getting started Welcome! ...........................................................................................................................................13
Getting to know your computer ...............................................................................................13
Setting up your computer...........................................................................................................23
Connecting multiple external displays ..................................................................................25
Turning your computer ON ........................................................................................................26
Chapter 2: Connecting devices to your computer Connecting a USB storage device ............................................................................................27
Connecting microphone and speakers ..................................................................................29
Changing to the external audio output .................................................................................33
Chapter 3: Using your computer Proper posture when using your Desktop PC ......................................................................35
Using the memory card reader (Optional) ............................................................................36
Using the optical drive (on selected models only) .............................................................37
Configuring the USB ports using the BIOS............................................................................39
Configuring the HDD security setting using the BIOS ......................................................40
Chapter 4: Connecting to the Internet Wired connection ...........................................................................................................................41
Chapter 5: Using ASUS Business Manager ASUS Business Manager ..............................................................................................................47
Chapter 6: Troubleshooting Troubleshooting .............................................................................................................................57
Appendix: Windows 10 User Manual Starting for the first time .............................................................................................................67
Using the Windows 10 UI ...........................................................................................................68
Keyboard shortcuts .......................................................................................................................72
ASUS contact information ASUS contact information ...........................................................................................................74
4
Notices
ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
REACH Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm
Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: Thisdevicemaynotcauseharmfulinterference;and
Thisdevicemustacceptanyinterferencereceivedincludinginterferencethatmaycause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturers instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorientorrelocatethereceivingantenna.
Increasetheseparationbetweentheequipmentandreceiver.
Connecttheequipmenttoanoutletonacircuitdifferentfromthattowhichthereceiveris connected.
Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate this equipment.
Lithium Battery Warning CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturers instructions.
5
Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science, and Economic Development Canada licence exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device: Operation in the band 51505250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.
CAN ICES-3(B)/NMB-3(B)
Dclaration de conformit de Innovation, Sciences et Dveloppement conomique Canada (ISED) Le prsent appareil est conforme aux CNR dInnovation, Sciences et Dveloppement conomique Canadaapplicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes : (1) lappareil ne doit pas produire de brouillage, et (2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. La bande 5150 5250 MHz est rserve uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux.
CAN ICES-3(B)/NMB-3(B)
IC: Canadian Compliance Statement Complies with the Canadian ICES-003 Class B specifications. This device complies with RSS 210 of Industry Canada. This Class B device meets all the requirements of the Canadian interference- causing equipment regulations. This device complies with Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Dclaration de conformit dIndustrie Canada Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. Cet appareil numrique de la classe B respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada. Le prsent appareil est conforme aux normes CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Son utilisation est sujette aux deux conditions suivantes : (1) cet appareil ne doit pas crer dinterfrences et (2) cet appareil doit tolrer tout type dinterfrences, y compris celles susceptibles de provoquer un fonctionnement non souhait de lappareil.
Avertissement relatif aux batteries Lithium ATTENTION ! Danger dexplosion si la batterie nest pas correctement remplace. Remplacer uniquement avec une batterie de type semblable ou quivalent, recommande par le fabricant. Jeter les batteries usages conformment aux instructions du fabricant.
6
VCCI: Japan Compliance Statement
VCCI Class B Statement
This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiver, it may cause radio interference. Install and use equipment according to the instruction manual.
Equipment registered based on the confirmation measurement at the user installation site.
This is a product for which interference was measured at the present installation site and confirmed to comply with the standard of Voluntary Control Council for Interference by Information Technology Equipment (VCCI). Before using the equipment at any location other than the present installation site, the member shall measure interference for confirmation and register the result to VCCI.
India E-Waste (Management) Rules 2016 This product complies with the India E-Waste (Management) Rules, 2016 and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls (PBBs) and polybrominated diphenyl ethers (PBDEs) in concentrations exceeding 0.1% by weight in homogenous materials and 0.01 % by weight in homogenous materials for cadmium, except for the exemptions listed in Schedule II of the Rule.
Canadian Department of Communications Statement This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This class B digital apparatus complies with Canadian ICES-003.
Dclaration du Dpartement Canadien des Communications Cet appareil numrique ne dpasse pas les limites de classe B en terme dmissions de nuisances sonores, par radio, par des appareils numriques, et ce conformment aux rgulations dinterfrence par radio tablies par le dpartement canadien des communications. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada.
7
BSMI: Taiwan Wireless Statement
Japan RF Equipment Statement
KC (RF Equipment)
RF Equipment Notices
CE: European Community Compliance Statement The equipment complies with the RF Exposure Requirement 1999/519/EC, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0300 GHz).
Wireless Radio Use This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band.
Exposure to Radio Frequency Energy The radiated output power of the Wi-Fi technology is below the FCC radio frequency exposure limits. Nevertheless, it is advised to use the wireless equipment in such a manner that the potential for human contact during normal operation is minimized.
FCC Bluetooth Wireless Compliance The antenna used with this transmitter must not be colocated or operated in conjunction with any other antenna or transmitter subject to the conditions of the FCC Grant.
Bluetooth Industry Canada Statement This Class B device meets all requirements of the Canadian interference-causing equipment regulations. Cet appareil numrique de la Class B respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada.
8
Simplified EU Declaration of Conformity ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/.
The Wi-Fi operating in the band 5150-5350MHz shall be restricted to indoor use for countries listed in the table below:
AT BE BG CZ DK EE FR
DE IS IE IT EL ES CY
LV LI LT LU HU MT NL
NO PL PT RO SI SK TR
FI SE CH UK HR
CD-ROM Drive Safety Warning
CLASS 1 LASER PRODUCT
WARNING! To prevent exposure to the optical drives laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance.
Service warning label
WARNING! INVISIBLE LASER RADIATION WHEN OPEN. DO NOT STARE INTO BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS.
CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States.
WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product installation guide may result in hazardous radiation exposure.
Optical Drive Safety Information
Laser Safety Information
9
Safety information
Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few drops of warm water then remove any extra moisture with a dry cloth.
DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged.
DO NOT expose to dirty or dusty environments. DO NOT operate during a gas leak.
DO NOT place or drop objects on top and do not shove any foreign objects into the Desktop PC.
DO NOT expose to strong magnetic or electrical fields.
DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during electrical storms.
Batterysafetywarning:DO NOT throw the battery in fire. DO NOT short circuit the contacts. DO NOT disassemble the battery.
Usethisproductinenvironmentswithambienttemperaturesbetween5C(41F)and40C (104F).
DO NOT cover the vents on the Desktop PC to prevent the system from getting overheated.
DO NOT use damaged power cords, accessories, or other peripherals.
To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.
Seek professional assistance before using an adapter or extension cord. These devices could interrupt the grounding circuit.
Ensure that your power supply is set to the correct voltage in your area. If you are not sure about the voltage of the electrical outlet you are using, contact your local power company.
If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices.
All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity. To wake
your computer, click the mouse or press any key on the keyboard.
Please visit http://www.energy.gov/powermanagement for detail information on power management and its benefits to the environment. In addition, please visit http://www. energystar.gov for detail information on the ENERGY STAR joint program.
*Note: Energy Star is NOT supported on Freedos and Linux-based products.
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Conventions used in this guide To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual.
DANGER/WARNING: Information to prevent injury to yourself when trying to complete a task.
CAUTION: Information to prevent damage to the components when trying to complete a task.
NOTE: Tips and additional information to help you complete a task.
IMPORTANT: Instructions that you MUST follow to complete a task.
Where to find more information Refer to the following sources for additional information and for product and software updates.
ASUS websites
The ASUS website provides updated information on ASUS hardware and software products. Refer to the ASUS website www.asus.com.
ASUS Local Technical Support
Visit ASUS website at http://support.asus.com/contact for the contact information of local Technical Support Engineer.
Hazardous moving parts. Desktop should be completely shutdown before servicing product. Replacing fan components should only be attempted by qualified service personnel.
Hazardous Moving Parts Warning
WARNING: Keep fingers and other body parts away from any moving parts.
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Package contents
Ifanyoftheaboveitemsisdamagedormissing,contactyourretailer.
Theillustrateditemsaboveareforreferenceonly.Actualproductspecificationsmayvarywith different models.
SD/MMC/MSSmart Card
ASUS Desktop PC Keyboard x1 Mouse x1
Power cord x1 Support DVD x1 Recovery DVD x1 (Optional)
Installation Guide
ASUS mouse pad x 1 (Optional)
Installation Guide x1 Warranty card x1
12
Getting to know your computer
Illustrations are for reference only. The ports and their locations, and the chassis color vary with different models.
Welcome! Thank you for purchasing the ASUS Desktop PC! The ASUS Desktop PC provides cutting-edge performance, uncompromised reliability, and user- centric utilities. All these values are encapsulated in a stunningly futuristic and stylish system casing.
Read the ASUS Warranty Card before setting up your ASUS Desktop PC.
The Desktop PC does not support Windows 7 operating system. ASUS is not responsible for any loss or damage incurred by installing Window 7.
Be careful when handling the desktop PC to prevent the risk of injury.
ASUS Desktop PC 13
Chapter 1 Getting started
SD/MMC/MSSmart Card
1. Power button. Press this button to turn on your computer.
2. Microphone port (pink). This port connects to a microphone.
3. Headphone port (lime). This port connects to a headphone or speaker.
4. Optical disk drive bay (optional). There is an optical disk drive in this bay.
5. Optical disk drive eject button. Press this button to eject the optical disk drive tray.
6. USB 3.1 Gen 1 ports. These ports connect to USB 3.1 Gen 1 devices such as a mouse, printer, scanner, camera, PDA, and others.
7. USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.
8. 3.5 inch drive bay (optional). The 3.5 inch drive bay is for 3.5 inch hard disk drives / memory card readers.
Front USB 3.1 Gen 1 port 1 Front USB 3.1 Gen 1 port 2
Front USB 2.0 port 1 Front USB 2.0 port 2
D840MA Front panel
14 Chapter 1: Getting started
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D840MA Rear panel
1. Power connector. Plug the power cord to this connector.
RATING: 115/230Vac, 50-60Hz,6/3A or
220-230Vac, 50Hz, 3A or
230Vac, 50Hz, 3A or
100-120Vac, 50-60Hz, 8A
2. PS/2 mouse port (green). This port is for a PS/2 mouse.
3. PS/2 keyboard port (purple). This port is for a PS/2 keyboard.
4. HDMI port. This port is for a High-Definition Multimedia Interface (HDMI) connector, and is HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content.
5. USB 3.1 Gen 2 ports. These 9-pin Universal Serial Bus (USB) ports are for USB 3.1 Gen 2 devices.
We strongly recommend that you connect USB 3.1 Gen 2 devices to USB 3.1 Gen 2 ports for faster and better performance for your USB 3.1 Gen 2 devices.
6. DisplayPort. These ports are for DisplayPort-compatible devices.
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Activity/Link LED Speed LED
Status Description Status Description
OFF No link OFF 10Mbps connection
ORANGE Linked ORANGE 100Mbps connection
BLINKING Data activity GREEN 1Gbps connection
LAN port
SPEED LED ACT/LINK LED
LAN port LED indications
Audio 2.1, 4.1, 5.1, or 7.1-channel configuration
Port Headset 2.1-channel 4.1-channel 5.1-channel 7.1-channel
Light Blue (Rear panel) Line In Rear Speaker Out Rear Speaker Out Rear Speaker Out
Lime (Rear panel) Line Out Front Speaker Out Front Speaker Out Front Speaker Out
Pink (Rear panel) Mic In Mic In Bass/Center Bass/Center
Lime (Front panel) - - - Side Speaker Out
11. Expansion slot brackets. Remove the expansion slot bracket when installing an expansion card.
12. Kensington lock slot. The Kensington lock slot allows the PC to be secured using Kensington compatible PC security cables.
13. LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network (LAN) through a network hub.
7. USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.
8. Microphone port (pink). This port connects to a microphone.
9. Line Out port (lime). This port connects to a headphone or speaker. In a 4.1, 5.1, or 7.1-channel configuration, the function of this port becomes Front Speaker Out.
10. Line In port (light blue). This port connects to a tape, CD, DVD player, or other audio sources.
Refer to the audio configuration table below for the function of the audio ports in the 2.1, 4.1, 5.1, or 7.1-channel configuration.
14. Air vents. These vents allow air ventilation.
DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer.
15. VGA port. This port is for VGA-compatible devices such as a VGA monitor.
16. Pad lock slot. This pad lock slot allows your PC to be secured using a standard pad lock.
17. Parallel port (optional). This 25-pin port connects a parallel printer, a scanner, or other devices.
18. Serial port (optional). This 9-pin COM port is for pointing devices or other serial devices.
16 Chapter 1: Getting started
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1. Optical disk drive bay. This bay is for an optical disk drive.
2. Headphone port (lime). This port connects to a headphone or speaker.
3. Microphone port (pink). This port connects to a microphone.
4. Memory card readers (optional). This area contains one or more memory card reader slots.
5. Power button. Press this button to turn on your computer.
6. USB 3.1 Gen 1 ports. These ports connect to USB 3.1 Gen 1 devices such as a mouse, printer, scanner, camera, PDA, and others.
SD/MMC/MSSmart Card
Front USB 3.1 Gen 1 port 1 Front USB 3.1 Gen 1 port 2 Front USB 3.1 Gen 1 port 3 Front USB 3.1 Gen 1 port 4
D840MB/ M840MB/ W840MB/ S840MB Front panel
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D840MB/ M840MB/ W840MB/ S840MB Rear panel
1. Voltage selector. Use this switch to select the appropriate system input voltage according to the voltage supply in your area. If the voltage supply in your area is 100-127V, set the switch to 115V. If the voltage supply in your area is 200-240V, set the switch to 230V.
Setting the switch to 115V in a 230V environment or 230V in a 115V environment will seriously damage the system!
80 Plus power supplies do not provide a voltage switch.
2. Power connector. Plug the power cord to this connector.
RATING: 115/230Vac, 50-60Hz,6/3A or
220-230Vac, 50Hz, 3A or
230Vac, 50Hz, 3A or
100-120Vac, 50-60Hz, 8A
3. PS/2 mouse port (green). This port is for a PS/2 mouse.
4. PS/2 keyboard port (purple). This port is for a PS/2 keyboard.
5. HDMI port. This port is for a High-Definition Multimedia Interface (HDMI) connector, and is HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content.
18 Chapter 1: Getting started
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6. USB 3.1 Gen 2 ports. These 9-pin Universal Serial Bus (USB) ports are for USB 3.1 Gen 2 devices.
We strongly recommend that you connect USB 3.1 Gen 2 devices to USB 3.1 Gen 2 ports for faster and better performance for your USB 3.1 Gen 2 devices.
7. DisplayPort. These ports are for DisplayPort-compatible devices.
8. USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.
9. Microphone port (pink). This port connects to a microphone.
10. Line Out port (lime). This port connects to a headphone or speaker. In a 4.1, 5.1, or 7.1-channel configuration, the function of this port becomes Front Speaker Out.
11. Line In port (light blue). This port connects to a tape, CD, DVD player, or other audio sources.
Refer to the audio configuration table below for the function of the audio ports in the 2.1, 4.1, 5.1, or 7.1-channel configuration.
Audio 2.1, 4.1, 5.1, or 7.1-channel configuration
Port Headset 2.1-channel 4.1-channel 5.1-channel 7.1-channel
Light Blue (Rear panel) Line In Rear Speaker Out Rear Speaker Out Rear Speaker Out
Lime (Rear panel) Line Out Front Speaker Out Front Speaker Out Front Speaker Out
Pink (Rear panel) Mic In Mic In Bass/Center Bass/Center
Lime (Front panel) - - - Side Speaker Out
12. Kensington lock slot. The Kensington lock slot allows the PC to be secured using Kensington compatible PC security cables.
13. Expansion slot brackets. Remove the expansion slot bracket when installing an expansion card.
14. Serial port (optional). This 9-pin COM port is for pointing devices or other serial devices.
15. Pad lock slot. This pad lock slot allows your PC to be secured using a standard pad lock.
16. Parallel port (optional). This 25-pin port connects a parallel printer, a scanner, or other devices.
Activity/Link LED Speed LED
Status Description Status Description
OFF No link OFF 10Mbps connection
ORANGE Linked ORANGE 100Mbps connection
BLINKING Data activity GREEN 1Gbps connection LAN port
SPEED LED ACT/LINK LED
17. LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network (LAN) through a network hub.
LAN port LED indications
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18. Air vents. These vents allow air ventilation.
DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer.
19. VGA port. This port is for VGA-compatible devices such as a VGA monitor.
D840SA/ M840SA/ W840SA Front Panel
1. Power button. Press this button to turn on your computer.
2. Optical disk drive eject button. Press this button to eject the optical disk drive tray.
3. 5.25 inch optical disk drive bay. The 5.25 inch optical disk drive bay is for 5.25 inch DVD- ROM / CD-RW / DVD-RW devices.
4. HDD LED. This LED lights up when the hard disk drive operates.
5. 3.5 inch drive bay. This 3.5 inch drive bay is for 3.5 inch hard disk drives / memory card readers.
6. USB 3.1 Gen 1 ports. These ports connect to USB 3.1 Gen 1 devices such as a mouse, printer, scanner, camera, PDA, and others.
7. USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.
8. Headphone port. This port connects to a headphone or speaker.
9. Microphone. This port connects to a microphone.
S D
/M M
C /M
S S
m a
rt C
a rd
Front USB 3.1 Gen 1 port 1 Front USB 3.1 Gen 1 port 2 Front USB 2.0 port 1 Front USB 2.0 port 2
20 Chapter 1: Getting started
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D840SA/ M840SA/ W840SA Rear panel
1. PS/2 mouse port (green). This port is for a PS/2 mouse.
2. PS/2 keyboard port (purple). This port is for a PS/2 keyboard.
3. HDMI port. This port is for a High-Definition Multimedia Interface (HDMI) connector, and is HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content.
4. USB 3.1 Gen 2 ports. These 9-pin Universal Serial Bus (USB) ports are for USB 3.1 Gen 2 devices.
We strongly recommend that you connect USB 3.1 Gen 2 devices to USB 3.1 Gen 2 ports for faster and better performance for your USB 3.1 Gen 2 devices.
5. DisplayPort. These ports are for DisplayPort-compatible devices.
6. USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.
7. Microphone port (pink). This port connects to a microphone.
8. Line Out port (lime). This port connects to a headphone or speaker. In a 4.1, 5.1, or 7.1-channel configuration, the function of this port becomes Front Speaker Out.
9. Line In port (light blue). This port connects to a tape, CD, DVD player, or other audio sources.
ASUS Desktop PC 21
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Refer to the audio configuration table below for the function of the audio ports in the 2.1, 4.1, 5.1, or 7.1-channel configuration.
Audio 2.1, 4.1, 5.1, or 7.1-channel configuration
Port Headset 2.1-channel 4.1-channel 5.1-channel 7.1-channel
Light Blue (Rear panel) Line In Rear Speaker Out Rear Speaker Out Rear Speaker Out
Lime (Rear panel) Line Out Front Speaker Out Front Speaker Out Front Speaker Out
Pink (Rear panel) Mic In Mic In Bass/Center Bass/Center
Lime (Front panel) - - - Side Speaker Out
10. Expansion slot brackets. Remove the expansion slot bracket when installing an expansion card.
11. Voltage selector. Use this switch to select the appropriate system input voltage according to the voltage supply in your area. If the voltage supply in your area is 100-127V, set the switch to 115V. If the voltage supply in your area is 200-240V, set the switch to 230V.
Setting the switch to 115V in a 230V environment or 230V in a 115V environment will seriously damage the system!
80 Plus power supplies do not provide a voltage switch.
12. Air vents. These vents allow air ventilation.
DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer.
13. Power connector. Plug the power cord to this connector.
RATING: 115/230Vac, 50-60Hz, 6A/3A
14. LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network (LAN) through a network hub.
Activity/Link LED Speed LED
Status Description Status Description
OFF No link OFF 10Mbps connection
ORANGE Linked ORANGE 100Mbps connection
BLINKING Data activity GREEN 1Gbps connection LAN port
SPEED LED ACT/LINK LED
LAN port LED indications
15. Pad lock slot. This pad lock slot allows your PC to be secured using a standard pad lock.
16. Kensington lock slot. The Kensington lock slot allows the PC to be secured using Kensington compatible PC security cables.
22 Chapter 1: Getting started
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Setting up your computer This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to your computer.
Using the onboard display output ports Connect your monitor to the onboard display output port.
To connect an external monitor using the onboard display output ports:
1. Connect a VGA monitor to the VGA port or a DVI-D monitor to the DVI-D port on the rear panel of your computer.
2. Plug the monitor to a power source.
IfyourcomputercomeswithanASUSGraphicsCard,thegraphicscardissetastheprimary display device in the BIOS. Hence, connect your monitor to a display output port on the graphics card.
Toconnectmultipleexternalmonitorstoyourcomputer,refertoConnecting multiple external display in Chapter 2 of this guide for details.
DVI
17. Parallel port (optional). This 25-pin port connects a parallel printer, a scanner, or other devices.
18. VGA port. This port is for VGA-compatible devices such as a VGA monitor.
19. Serial port (optional). This 9-pin COM port is for pointing devices or other serial devices.
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Connecting a USB keyboard and a USB mouse Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer.
Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source.
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Connecting multiple external displays Your desktop PC may come with VGA, HDMI, or DVI ports and allows you to connect multiple external displays.
Setting up multiple displays When using multiple monitors, you are allowed to set display modes. You can use the additional monitor as a duplicate of your main display, or as an extension to enlarge your Windows desktop.
To set up multiple displays:
1. Turn off your computer.
2. Connect the two monitors to your computer and connect the power cords to the monitors. Refer to Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer.
3. Turn on your computer.
4. From the Start menu, click Settings > System > Display.
5. Configure the settings for your displays.
For some graphic cards, only the monitor that is set to be the primary display has display during POST. The dual display function works only under Windows.
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Turning your computer ON This section describes how to turn on your computer after setting up your computer.
Turning your computer ON To turn your computer ON:
1. Turn your monitor ON.
2. Press the power button on your computer.
3. Wait until the operating system loads automatically.
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Connecting a USB storage device This desktop PC provides USB 2.0/1.1, USB 3.1 Gen 1 and USB 3.1 Gen 2 ports on the front and rear panels. The USB ports allow you to connect USB devices such as storage devices.
To connect a USB storage device:
InserttheUSBstoragedevicetoyourcomputer.
You can enable or disable the front and rear USB 2.0, USB 3.1 Gen 1 and USB 3.1 Gen 2 ports individually from the BIOS Setup. Refer to the Configuring the USB ports using the BIOS section in Chapter 3 of this user manual for details.
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Chapter 2 Connecting devices to your computer
Front panel
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Rear panel
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Connecting microphone and speakers This desktop PC comes with microphone ports and speaker ports on both the front and rear panels. The audio I/O ports located on the rear panel allow you to connect 2.1-channel, 4.1-channel, 5.1-channel, and 7.1-channel stereo speakers.
WhenyourDesktopPCcomeswithaninternalspeaker,theaudiooutputwillbefromthe internal speaker.
Whenyouconnectanexternalaudiodevicesuchasearphoneorspeaker,youneedtoenable the audio device output. For details, refer to the section Changing to the external audio output.
Whenyoudisconnecttheaudiodevice,youneedtomanuallychangetheaudiooutputtothe internal speaker from the Control Panel.
Connecting Headphone and Mic
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Connecting 2.1-channel Speakers
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Connecting 5.1-channel Speakers
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Changing to the external audio output When you connect an external audio device to your Desktop PC, enable the audio device output to ensure a clear audio quality.
To change to the external audio output:
1. Connect an external audio device such as earphone or speaker to the rear Line Out port. The Audio Manager screen automatically pops up.
For the location of the rear Line Out port, refer to the section Getting to know your computer.
2. Tick Front Speaker Out, then click OK.
3. Tick Line In, then click OK. The audio output will now be from the external audio device.
The Audio Manager screenshots above are for reference only.
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Chapter 3 Using your computer
Proper posture when using your Desktop PC When using your Desktop PC, maintaining the proper posture is necessary to prevent strain to your wrists, hands, and other joints or muscles. This section provides you with tips on avoiding physical discomfort and possible injury while using and fully enjoying your Desktop PC.
Eye level to the top of the monitor screen
Foot rest 90 angles
To maintain the proper posture:
Positionyourcomputerchairtomakesurethatyourelbowsareatorslightlyabovethe keyboard to get a comfortable typing position.
Adjusttheheightofyourchairtomakesurethatyourkneesareslightlyhigherthanyour hips to relax the backs of your thighs. If necessary, use a footrest to raise the level of your knees.
Adjustthebackofyourchairsothatthebaseofyourspineisfirmlysupportedandangled slightly backward.
Situprightwithyourknees,elbowsandhipsatanapproximately90anglewhenyouareat the PC.
Placethemonitordirectlyinfrontofyou,andturnthetopofthemonitorscreenevenwith your eye level so that your eyes look slightly downward.
Keepthemouseclosetothekeyboard,andifnecessary,useawristrestforsupportto reduce the pressure on your wrists while typing.
UseyourDesktopPCinacomfortably-litarea,andkeepitawayfromsourcesofglaresuchas windows and straight sunlight.
Takeregularmini-breaksfromusingyourDesktopPC.
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Using the memory card reader (Optional) Digital cameras and other digital imaging devices use memory cards to store digital picture or media files. The built-in memory card reader on the front panel of your system allows you to read from and write to different memory card drives.
To use the memory card:
1. Insert the memory card into the card slot.
Amemorycardiskeyedsothatitfitsinonlyonedirection.DONOTforceacardintoaslotto avoid damaging the card.
Youcanplacemediainoneormoreofthecardslotsanduseeachmediaindependently.Place only one memory card in a slot at one time.
2. Select a program from the AutoPlay window to access your files.
IfAutoPlayisNOTenabledinyourcomputer,clickFile Explorer from the Start menu, and then double-click the memory card icon to access the data on it.
EachcardslothasitsowndriveiconwhichisdisplayedontheFileExplorerscreen.
3. When finished, right-click the memory card drive icon on the Computer screen, click Eject, and then remove the card.
Never remove cards while or immediately after reading, copying, formatting, or deleting data on the card or else data loss may occur.
To prevent data loss, use Safely Remove Hardware and Eject Media in the Windows notification area before removing the memory card.
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Using the optical drive (on selected models only)
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Inserting an optical disc To insert an optical disc:
1. While your system is on, press the eject button below the drive bay cover to open the tray.
2. Place the disc on the optical drive with the label side outward if the desktop is positioned vertically and the label side up if the desktop is positioned horizontally.
3. Push the tray gently to close it.
4. Select a program from the AutoPlay window to access your files.
Removing an optical disc To remove an optical disc:
1. While the system is on, do either of the following to eject the tray:
Presstheejectbuttonbelowthedrivebaycover.
FromtheStartmenu,clickFile Explorer, right-click the CD/DVD drive icon, and click Eject.
2. Remove the disc from the disc tray.
If AutoPlay is NOT enabled in your computer, to access the data on an optical disc:
ClickFile Explorer from the Start menu, and then double-click the CD/DVD drive icon.
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Configuring the USB ports using the BIOS You can enable or disable the front and rear USB 2.0, USB 3.1 Gen 1 and USB 3.1 Gen 2 ports from the BIOS Setup.
To disable or enable the front and rear USB 2.0, USB 3.1 Gen 1 and USB 3.1 Gen 2 ports:
1. Press
2. From the BIOS Setup screen, click Advanced > USB Configuration > USB Single Port Control.
3. Select the USB port that you want to enable or disable.
4. Press
5. Click Exit and select Save Changes & Reset to save the changes made.
Refer to Chapter 1 for the location of the USB ports.
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Configuring the HDD security setting using the BIOS You can set a password in the BIOS Setup to protect your HDD.
To set a password for your HDD from the BIOS Setup:
1. Press
2. From the BIOS Setup EZ Mode screen, click Exit > Advanced Mode. From the Advanced Mode screen, click Main > HDDx: [name of HDD] to open the HDD Password screen.
3. Select the Set User Password item and press
4. From the Create New Password box, key in a password, then press
5. Confirm the password when prompted.
6. Click Exit and select Save Changes & Reset to save the changes made.
Take note of this password, which you would need to access the HDD.
To change the password for your HDD from the BIOS Setup:
1. Follow steps 1 and 2 of the previous section to open the HDD Password screen.
2. Select the Set User Password item and press
3. From the Enter Current Password box, key in the current password, then press
4. From the Create New Password box, key in a new password, then press
5. Confirm the password when prompted.
6. Click Exit and select Save Changes & Reset to save the changes made.
To clear the user password, follow the same steps as in changing a user password, but press
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Connecting via a DSL/cable modem To connect via a DSL/cable modem:
1. Set up your DSL/cable modem.
Wired connection Use an RJ-45 cable to connect your computer to a DSL/cable modem or a local area network (LAN).
2. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to a DSL/cable modem.
Refer to the documentation that came with your DSL/cable modem.
Modem
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Chapter 4 Connecting to the Internet
3. Turn on the DSL/cable modem and your computer.
4. Configure the necessary Internet connection settings.
ContactyournetworkadministratorfordetailsorassistanceinsettingupyourInternet connection.
Formoredetails,refertothesectionsConfiguring a dynamic IP/PPPoE network connection or Configuring a static IP network connection.
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Connecting via a local area network (LAN) To connect via a LAN:
1. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN.
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2. Turn on your computer.
3. Configure the necessary Internet connection settings.
ContactyournetworkadministratorfordetailsorassistanceinsettingupyourInternet connection.
Formoredetails,refertothesectionsConfiguring a dynamic IP/PPPoE network connection or Configuring a static IP network connection.
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Configuring a dynamic IP/PPPoE network connection To configure a dynamic IP/PPPoE network connection:
1. Launch Network and Sharing Center in either of these two ways:
a) From the taskbar, right-click , then click Open Network and Sharing Center.
b) From the Start menu, click Settings > Network & Internet > Ethernet > Network and Sharing Center.
2. From the Open Network and Sharing Center screen, click Change Adapter settings.
3. Right-click on your LAN and select Properties.
4. Click Internet Protocol Version 4(TCP/ IPv4) and click Properties.
5. Click Obtain an IP address automatically and click OK.
Continue to the next steps if you are using PPPoE connection.
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ASUS Business Manager ASUS Manager provides a set of tools for customizing and maintaining your ASUS computer.
Installing ASUS Business Manager 1. Insert your ASUS support DVD into your optical drive.
2. On the support CD window, click Utilities > ASUS Business Manager.
3. On the ASUS Manager setup screen, select the applications you want to install.
4. Click Install.
5. The system will prompt you to reboot your system once installation is complete.
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Chapter 5 Using ASUS Business Manager
Starting ASUS Manager Launch ASUS Manager from the Start Menu by clicking Start > ASUS > ASUS Manager
Icon View and List View
ASUS Manager has an Icon View and List View. Click the List View icon to display a list of tools available for your system.
Icon View
List View
List View
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System The System Information screen displays hardware and software details about your computer.
Update Click Update on the main ASUS Manager screen to download and install hardware drivers, the latest BIOS, and updated ASUS applications.
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Security Click Security on the main ASUS Manager screen to access PC Cleanup and USB Lock utilities.
PC Cleanup PC Cleanup provides options to remove temporary and unnecessary files from your computer to free up hard drive space.
ASUS Secure Delete ASUS Secure Delete keeps your files secure by making deleted files completely irrecoverable using a simple drag-and-drop interface.
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1. Once ASUS Secure Delete is launched, do any of the following to add files to the deletion box:
Draganddropthefilestothedeletionbox.
2. To remove a file from the deletion list, select the file, then click .
Right-clickthefilethenselectASUSSecure Delete.
To use ASUS Secure Delete:
3. Tick Delete the files listed in the recycle bin if you want to permanently delete all the files in the recycle bin.
4. Click Clear, and then click OK on the confirmation message to permanently delete all the files listed in the deletion box and the recycle bin (if selected in step 3).
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Backup & Recovery Click Recovery on the main ASUS Manager screen to begin Windows maintenance tasks such as system restoration, adjusting startup settings and repairing Windows with a recovery disk.
USB Lock The USB Lock feature secures your USB ports, card reader and optical drive from unwanted access by setting up a password.
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Power Click Power on the main ASUS Manager screen to configure power management. With Power Manager, you can specity time settings for system hibernation, sleep, display and hard drive activity.
Tool Click Tool on the main ASUS Manager screen to access the Support screen, Ai Booting or MyLogo.
Support Support lists links to ASUS support web sites and contact information.
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Ai Booting Ai Booting displays a list of bootable storage devices. Select a device and click the left/right buttons to modify the boot sequence.
MyLogo ASUS MyLogo allows you to customize the boot logo. The boot logo is the image that appears on screen during the Power-On Self-Tests (POST).
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Changing the BIOS boot logo
1. Select any of the options, then click Next:
ChangetheBIOSbootlogoandupdatetheBIOS.
ChangetheBIOSbootlogoonly.
Before selecting the first option, download the BIOS file to your computer using ASUS Update.
2. Click Browse to locate the picture file that you want to use as the boot logo (and the downloaded BIOS if required) and then click Run.
3. Follow the onscreen instructions to complete the process.
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8. Select Connect to the Internet and click Next.
7. Return to the Network and Sharing Center and then click Set up a new connection or network.
9. Select Broadband (PPPoE) and click Next.
10. Follow the next onscreen instructions to complete the setup.
Configuring a static IP network connection To configure a static IP network connection:
1. Repeat steps 1 to 4 of the previous section.
2 Click Use the following IP address.
3. Enter the IP address, Subnet mask and Gateway from your service provider.
4. If needed, enter the preferred DNS Server address and alternative address.
5. When done, click OK.
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Chapter 6 Troubleshooting
Troubleshooting This chapter presents some problems you might encounter and the possible solutions.
? My computer cannot be powered on and the power LED on the front panel does not light up. Checkifyourcomputerisproperlyconnected.
Checkifthewalloutletisfunctioning.
CheckifthePowerSupplyUnitisswitchedon.RefertothesectionTurning your computer ON in Chapter 1.
? My computer hangs.
Dothefollowingtoclosetheprogramsthatarenotresponding:
1. Simultaneously press
2. Select the program that is not responding, then click End Task.
Ifthekeyboardisnotresponding,pressandholdthePowerbuttononthetopof your chassis until the computer shuts down. Then press the Power button to turn it on.
? I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)? Ensurethatyouenterthecorrectnetworksecuritykeyforthewirelessnetworkyou
want to connect to.
Connecttheexternalantennas(optional)totheantennaconnectorsontheASUS WLAN Card and place the antennas on the top of your computer chassis for the best wireless performance.
? The arrow keys on the number key pad are not working.
Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad.
? No display on the monitor.
Checkifthemonitorispoweredon.
Ensurethatyourmonitorisproperlyconnectedtothevideooutputportonyour computer.
Ifyourcomputercomeswithadiscretegraphicscard,ensurethatyouconnectyour monitor to a video output port on the discrete graphics card.
Checkifanyofthepinsonthemonitorvideoconnectorisbent.Ifyoudiscoverbent pins, replace the monitor video connector cable.
Checkifyourmonitorispluggedtoapowersourceproperly.
Refertothedocumentationthatcamewithyourmonitorformoretroubleshooting information.
? When using multiple monitors, only one monitor has display.
Ensurethatthebothmonitorsarepoweredon.
DuringPOST,onlythemonitorconnectedtotheVGAporthasdisplay.Thedual display function works only under Windows.
Whenagraphicscardisinstalledonyourcomputer,ensurethatyouconnectthe monitors to the output port on the graphics card.
Checkifthemultipledisplayssettingsarecorrect.
? My computer cannot detect my USB storage device.
ThefirsttimeyouconnectyourUSBstoragedevicetoyourcomputer,Windows automatically installs a driver for it. Wait for a while and go to My Computer to check if the USB storage device is detected.
ConnectyourUSBstoragedevicetoanothercomputertotestiftheUSBstorage device is broken or malfunctions.
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? I want to restore or undo changes to my computers system settings without affecting my personal files or data. You can use Windows 10 Refresh your PC without affecting your files recovery
option to restore or undo changes to your computers system settings without affecting your personal data such as documents or photos. To use this recovery option, click Settings > Update & recovery > Recovery from the Start menu, select Refresh your PC without affecting your files, and click Get started.
? The picture on the HDTV is distorted.
ItiscausedbythedifferentresolutionsofyourmonitorandyourHDTV.Adjustthe screen resolution to fit your HDTV. To change the screen resolution:
FromtheStartmenu,clickSettings > System > Display.
? My speakers produce no sound.
EnsurethatyouconnectyourspeakerstotheLineoutport(lime)onthefrontpanel or the rear panel.
Checkifyourspeakisconnectedtoanelectricalsourceandturnedon.
Adjustyourspeakersvolume.
EnsurethatyourcomputerssystemsoundsarenotMuted. Ifitismuted,thevolumeiconisdisplayedas . To enable the system sounds, click from the Windows notification area, then click .
Ifitisnotmuted,click and drag the slider to adjust the volume.
Connectyourspeakerstoanothercomputertotestifthespeakersarerworking properly.
? The DVD drive cannot read a disc.
Checkifthediscisplacedwiththelabelsidefacingup.
Checkifthedisciscenteredinthetray,especiallyforthediscswith non-standard size or shape.
Checkifthediscisscratchedordamaged.
? The DVD drive eject button is not responding.
1. From the Start menu, click File Explorer.
2. Right-click , then click Eject from the menu
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Power Problem Possible Cause Action
No power (The power indicator is off)
Incorrect power voltage
Setyourcomputerspowervoltage switch to your areas power requirements.
Adjustthevoltagesettings.Ensurethat the power cord is unplugged from the power outlet.
Your computer is not turned on.
Press the power key on the front panel to ensure that your computer is turned on.
Your computers power cord is not properly connected.
Ensurethatthepowercordisproperly connected.
Useothercompatiblepowercord.
PSU (Power supply unit) problems
Contact the ASUS Service Center about installing another PSU on your computer.
Display Problem Possible Cause Action
No display output after turning the computer on (Black screen)
The signal cable is not connected to the correct VGA port on your computer.
Connectthesignalcabletothecorrect display port (onboard VGA or discrete VGA port).
IfyouareusingadiscreteVGAcard, connect the signal cable to the discrete VGA port.
Signal cable problems Try connecting to another monitor.
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LAN Problem Possible Cause Action
Cannot access the Internet
The LAN cable is not connected.
Connect the LAN cable to your computer.
LAN cable problems Ensure the LAN LED is on. If not, try another LAN cable. If it still does not work, contact the ASUS service center.
Your computer is not properly connected to a router or hub.
Ensure that your computer is properly connected to a router or hub.
Network settings Contact your Internet Service Provider (ISP) for the correct LAN settings.
Problems caused by the anti- virus software Close the anti-virus software.
Driver problems Reinstall the LAN driver
Audio Problem Possible Cause Action
No Audio
Speaker or headphone is connected to the wrong port.
RefertoyourcomputersUserGuide for the correct port.
Disconnectandreconnectthespeaker to your computer.
Speaker or headphone does not work.
Try using another speaker or headphone.
The front and back audio ports do not work.
Try both the front and back audio ports. If one port failed, check if the port is set to multi-channel.
Driver problems Reinstall the audio driver
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System Problem Possible Cause Action
System speed is too slow
Too many programs are running. Close some of the programs.
Computer virus attack Useananti-virussoftwaretoscanfor
viruses and repair your computer. Reinstalltheoperatingsystem.
The system often hangs or freezes.
Hard disk drive failure Sendthedamagedharddiskdriveto
ASUS Service Center for servicing. Replacewithanewharddiskdrive.
Memory module problems
Replacewithcompatiblememory modules.
Removetheextramemorymodules that you have installed, then try again.
Contact the ASUS Service Center for assistance.
There is not enough air ventilation for your computer.
Move your computer to an area with better air flow.
Incompatible softwares are installed.
Reinstall the OS and reinstall compatible softwares.
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CPU Problem Possible Cause Action
Too noisy right after turning on the computer.
Your computer is booting up.
It is normal. The fan runs on its full speed when the computer is powering on. The fan slows down after entering the OS.
The BIOS settings have been changed. Restore the BIOS to its default settings.
Old BIOS version
Update the BIOS to the latest version. Visit the ASUS Support site at http:// support.asus.com to download the latest BIOS versions.
Computer is too noisy when in use.
The CPU fan has been replaced.
Ensure that you are using a compatible or ASUS-recommended CPU fan.
There is not enough air ventilation for the computer.
Ensure that your computer is working in an area with good air flow.
The system temperature is too high.
UpdatetheBIOS. Ifyouknowhowtoreinstallthe
motherboard, try to clean the inner space of the chassis.
Contact the ASUS Service Center for assistance.
If the problem still persists, refer to your Desktop PCs warranty card and contact the ASUS Service Center. Visit the ASUS Support site at http://support.asus.com for the service center information.
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ASUS Desktop PC Windows 10 User Manual
E10435 First Edition May 2015 Copyright ASUSTeK Computer Inc. All Rights Reserved
Appendix Windows 10 User Manual
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Starting for the first time When you start your computer for the first time, a series of screens appear to guide you in configuring the basic settings of your Windows 10 operating system.
To start your Desktop PC for the first time:
When you start your computer for the first time, a series of screens appear to guide you in configuring the basic settings of your Windows 10 operating system.
To start your Desktop PC for the first time:
1. Press the power button on your Desktop PC. Wait for a few minutes until the setup screen appears.
2. From the setup screen, pick your region and language that you want to use on your desktop PC.
3. Carefully read the License Terms, then tap I Accept.
4. Follow the onscreen instructions to configure the following basic items:
Personalize
Getonline
Settings
Youraccount
5. Wait until Windows 10 finishes installing the apps and system settings. After the installation, the Windows 10 desktop appears.
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picture, sign out of your account, or lock your Desktop PC
Click to display all the apps
Click to put on sleep mode, shut down, or restart your desktop PC
Click to expand the Start screen
Click to launch the Start menu Pin on or launch a tiled-format app from the Start screen
Pin on or launch an app from the taskbar
Start menu Windows 10 brings back the Start menu with some enhancements, such as the space that you can customizewithyourfavoriteapps,people,orwebsites.
YoucanlaunchtheStartmenuintwoways:
ClicktheStartbuttonfromthelower-leftcornerofthetaskbar.
PresstheWindows Start key on your keyboard.
Pinning apps to the Start screen or taskbar To pin an app to the Start screen or taskbar:
1. From the Start menu, click All apps, then select the app that you want to pin.
2. Click Pin to Start or Pin to taskbar to pin your selected app to the Start screen or taskbar. YoucanalsodragthendropanapptotheStartScreenortaskbartopinit.
Using the Windows 10 UI The Windows10UserInterface(UI)includesthefavoriteStartmenuandthetiled-formattedStart screen. It includes the following features you can use while working on your Desktop PC.
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Start screen TheStartscreen,whichappearstogetherwiththeStartmenu,helpsorganizealltheappsyouneed injustoneplace.TheappsontheStartscreenaredisplayedontiled-formatforeasyaccess.
Some apps require signing in to your Microsoft account before they are fully launched.
Click to restore the Start screen
Moving apps on the Start screen YoucanmoveappsfromtheStartscreensimplythroughdragginganddroppingtheapptoyour preferred location.
Unpinning apps from the Start screen TounpinanappfromtheStartscreen,right-clickontheapptoactivateitssettingsbarthenclick Unpin from Start.
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Taskbar Windows 10 comes with the standard taskbar, which keeps all your currently running apps or items in the background.
Unpinning apps from the taskbar
1. FromtheStartscreenortaskbar,right-clicktheappyouwanttounpin.
2. Click Unpin from Start or Unpin this program from taskbar to remove the app from the Start screen or taskbar.
Using the Task View
When you have several running apps, you can click from the taskbar to display all your running apps, and click on an app or item to launch it.
If task view is disabled, click > Show Task View button to display the task view icon .
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Snap feature The Snap feature displays about four apps or more in one screen, allowing you to work or switch among apps.
Using Snap Use your Desktop PCs mouse or keyboard to activate Snap onscreen.
Using your mouse
a) Launch an app, then drag and release on a screen corner to snap it in place.
b) Snap another app to your preferred location on the screen.
Using your keyboard
a) Launch an app, press and the arrow keys to select the direction where you want to snap the app in place.
b) Snap another app using and the arrow keys.
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Keyboard shortcuts Using your keyboard, you can also use the following shortcuts to help you launch apps and navigate Windows 10.
Switches between the Start screen and the last running app
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Activates the File search function
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+ Launches Settings
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YourdesktopPCismirroredtoyoursecondarymonitor
+ Launches Cortana
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+ Launches Ease of Access Center
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3. Follow the onscreen instructions to complete the reinstallation and reset process.
Removing everything and reinstalling Windows 10 Restoring your PC to its original factory settings can be done using the Remove everything and reinstall options in PC Settings. Refer to the steps below to use this option.
Back up all your data before using this option.
This process may take a while to complete.
1. From the Start menu, click Settings > Update & security > Recovery.
2. Scroll down to view the Remove everything and reinstall Windows option. Under this option, click Get started.
+ <+> Launchesthemagnifierandzoomsinyourscreen.
+<-> Zooms out your screen.
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ASUS contact information ASUS contact information
ASUSTeK COMPUTER INC. Address 4F,No.150,Li-TeRd.,Peitou,Taipei112,Taiwan Telephone +886-2-2894-3447 Fax +886-2-2890-7798 Web site www.asus.com/
Technical Support Telephone +86-21-38429911 Fax +86-21-5866-8722,ext.9101# Online support http://qr.asus.com/techserv
ASUS COMPUTER INTERNATIONAL (America) Address 48720 Kato Rd., Fremont, CA 94538, USA Telephone +1-510-739-3777 Fax +1-510-608-4555 Web site http://www.asus.com/us/
Technical Support Supportfax +1-812-284-0883 Telephone +1-812-282-2787 Online support http://qr.asus.com/techserv
ASUS COMPUTER GmbH (Germany and Austria) Address HarkortStr.21-23,D-40880Ratingen,Germany Fax
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