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Amcrest AMDV108116-S3 Video Recorder User Manual PDF
Summary of Content for Amcrest AMDV108116-S3 Video Recorder User Manual PDF
Digital Video Recorder User Manual
Version 2.0.11
Revised April 26th, 2019
2
Contents Welcome ........................................................................................................................................................ 6
Important Security Warning........................................................................................................................... 6
Important Safeguards and Warnings ............................................................................................................. 6
Features and Specification ............................................................................................................................. 7
Overview ..................................................................................................................................................... 7
Features ...................................................................................................................................................... 7
Overview and Controls ............................................................................................................................... 8
Front Panel .............................................................................................................................................. 8
Rear Panel ............................................................................................................................................. 11
Mouse Control ...................................................................................................................................... 15
Connection and Installation ..................................................................................................................... 16
Check Hardware .................................................................................................................................... 16
Hard Drive Installation .......................................................................................................................... 16
Connection Port Information ................................................................................................................ 17
DVR Assembly Guide ................................................................................................................................ 21
Using an Amcrest 4-in-1 Camera .......................................................................................................... 24
Overview of Navigation and Controls ....................................................................................................... 27
Startup and Shutdown .......................................................................................................................... 27
Startup Wizard ...................................................................................................................................... 29
Main Menu Overview ............................................................................................................................... 34
S5 Model DVR Initialization ...................................................................................................................... 35
Setup Wizard for S5 Model DVRs .......................................................................................................... 37
Live View ................................................................................................................................................... 44
Right-Click Menu ................................................................................................................................... 45
Navigation Bar ....................................................................................................................................... 51
Device Auto Popup ................................................................................................................................... 53
Main Menu ............................................................................................................................................... 54
Main Menu: Operation ......................................................................................................................... 55
Main Menu: Information ...................................................................................................................... 65
Network .................................................................................................................................................... 69
Online Users .......................................................................................................................................... 69
Load ....................................................................................................................................................... 69
Test........................................................................................................................................................ 70
3
Event ......................................................................................................................................................... 71
Log ............................................................................................................................................................ 71
Main Menu: Settings ................................................................................................................................ 72
Image .................................................................................................................................................... 73
Encode .................................................................................................................................................. 74
Channel Name ....................................................................................................................................... 77
Channel Type ........................................................................................................................................ 77
Network .................................................................................................................................................... 78
TCP/IP .................................................................................................................................................... 78
Connection ............................................................................................................................................ 80
PPPoE .................................................................................................................................................... 81
DDNS ..................................................................................................................................................... 82
IP Filter .................................................................................................................................................. 83
Email ..................................................................................................................................................... 84
FTP......................................................................................................................................................... 85
UPnP ...................................................................................................................................................... 87
Multicast ............................................................................................................................................... 88
Register ................................................................................................................................................. 89
Alarm Center ......................................................................................................................................... 90
P2P ........................................................................................................................................................ 91
Event ......................................................................................................................................................... 92
Video Detect ......................................................................................................................................... 92
Abnormality ........................................................................................................................................ 101
System .................................................................................................................................................... 105
General ................................................................................................................................................ 105
Display ................................................................................................................................................. 108
PTZ ...................................................................................................................................................... 112
Voice ................................................................................................................................................... 113
Account ............................................................................................................................................... 114
Auto Maintain ..................................................................................................................................... 118
IMP/EXP .............................................................................................................................................. 119
Default ................................................................................................................................................ 120
Upgrade .............................................................................................................................................. 121
Storage .................................................................................................................................................... 122
4
Schedule .............................................................................................................................................. 122
HDD Manage ....................................................................................................................................... 127
Record ................................................................................................................................................. 128
HDD Detect ......................................................................................................................................... 129
Web Operation ........................................................................................................................................... 131
Local Web Access.................................................................................................................................... 132
Remote Web Access ............................................................................................................................... 134
Port Forwarding Remote Access Setup .................................................................................................. 135
Web Access Interface ............................................................................................................................. 137
LAN Live View Interface ...................................................................................................................... 137
WAN Live View Interface .................................................................................................................... 138
Playback Interface ............................................................................................................................... 139
Alarm Interface ................................................................................................................................... 142
Web Access Settings Menu .................................................................................................................... 143
Camera ................................................................................................................................................ 143
Cam Name ........................................................................................................................................... 148
Channel Type ...................................................................................................................................... 149
Network .................................................................................................................................................. 149
TCP/IP .................................................................................................................................................. 149
Connection .......................................................................................................................................... 151
PPPoE .................................................................................................................................................. 151
IP Filter ................................................................................................................................................ 153
Email ................................................................................................................................................... 154
FTP....................................................................................................................................................... 155
UPnP .................................................................................................................................................... 156
Multicast ............................................................................................................................................. 157
Register ............................................................................................................................................... 158
P2P ...................................................................................................................................................... 159
Event ....................................................................................................................................................... 160
Video Detect ....................................................................................................................................... 160
Abnormality ........................................................................................................................................ 168
Storage .................................................................................................................................................... 170
Schedule .............................................................................................................................................. 170
HDD Manage ....................................................................................................................................... 173
5
Record ................................................................................................................................................. 174
System .................................................................................................................................................... 175
General ................................................................................................................................................ 175
Display ................................................................................................................................................. 178
PTZ ...................................................................................................................................................... 181
Voice ................................................................................................................................................... 182
Account ............................................................................................................................................... 184
Auto Maintain ..................................................................................................................................... 187
IMP/EXP .............................................................................................................................................. 187
Default ................................................................................................................................................ 188
Upgrade .............................................................................................................................................. 189
Web Access Information Menu .............................................................................................................. 189
Version ................................................................................................................................................ 189
Log ....................................................................................................................................................... 190
Online Users ........................................................................................................................................ 191
Log Out ................................................................................................................................................... 191
Amcrest View App Setup ............................................................................................................................ 192
Enabling P2P on the DVR ........................................................................................................................ 192
Amcrest View Pro Setup ......................................................................................................................... 193
Amcrest View Pro Interface Overview ................................................................................................... 196
Amcrest View Web Portal Setup ................................................................................................................ 197
Installing the AmcrestView.com browser plugin .................................................................................... 197
User Method ........................................................................................................................................... 200
Device method ....................................................................................................................................... 207
Amcrest View Web Interface Overview ................................................................................................. 210
FAQs/Troubleshooting ............................................................................................................................... 212
Appendix A: Toxic or Hazardous Materials or Elements ............................................................................ 216
FCC Statement ............................................................................................................................................ 217
IC Warning Statement ................................................................................................................................ 218
6
Welcome Thank you for purchasing an Amcrest DVR!
This user manual is designed to be a reference tool for the installation and operation of your DVR system.
Here you can find information about the DVRs features and functions, as well as information to aid in
troubleshooting.
Many of the setup and installation sections below have corresponding videos on YouTube
To access the setup videos, please go to http://amcrest.com/videos
For access support articles, please go to http://amcrest.com/support
NOTE: This user manual is applicable to all 4, 8, 16 channel Amcerst DVRs, Including S3, S4, and S5 models.
Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below:
Always make sure that your camera has the latest firmware as listed on
https://amcrest.com/firmwaredownloads
Never use the default password for your camera. Always ensure that your
password is at least 8-10 characters long and contains a combination of lowercase
characters, uppercase characters as well as numbers.
For access to the quick start guide and other support information, go to http://amcrest.com/support
To contact Amcrest support, please do one of the following:
Visit http://amcrest.com/contacts and use the email form
Call Amcrest Support using one of the following numbers:
Toll Free: (888) 212-7538
International Callers (Outside of US): +1-713-893-8956
USA: 888-212-7538
Canada: 437-888-0177
UK: 203-769-2757
Email Amcrest Customer Support support@amcrest.com
Important Safeguards and Warnings
1Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock. We assume no liability or responsibility for any
fires or electrical shock caused by improper handling or installation.
2Transportation Security
7
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage, and
installation of the device.
3Installation
Handle the device with care. Keep the device right side up.
Do not apply power to the DVR before completing installation.
Do not place objects on top of the DVR.
4Repair Professionals
All the examination and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or user-attempted repair.
5Environment
The DVR should be installed and kept in a cool, dry place away from direct sunlight, flammable materials, explosive
substances, etc.
This product should be transported, stored, and used only in the specified environments as stated above.
6. Accessories
Be sure to use only the accessories recommended by manufacturer.
Before installation, please open the package and check to ensure that all the components are present.
Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.
NOTE: This user manual is applicable to all 4, 8 and 16 channel Amcerst DVRs, Including S3, S4 and S5 models.
Features and Specification Overview Amcrest DVRs are an excellent digital surveillance too designed to increase the security of your everyday life. Our
DVR use a Linux based OS to maintain reliable operation. Its easy to use and can be set up in a relatively small
amount of time. It has various functions such as recording, playback, and monitoring functionality and it
synchronizes audio and video by default.
Our DVR adopt a high-quality design to achieve high levels of reliability and security and can be configured to work
locally, as well as on a network. With the use of its built-in tools and OS, this device can also help monitor and track
network usage.
By using industry standard cables and tribrid functionality, our DVRs can be used with a variety of different cameras
(Analog, HDCVI, or IP) and can work with most standard security system cable setups. This product can be used in a
variety of locations such as banks, residential neighborhoods or homes, factories, warehouses, transportation
(trucking), and more.
Features
The Amcrest DVRs has the following features:
Real-time Monitoring
Our DVRs provide an analog output port, VGA port, and an HDMI port. You can use a variety of monitors to display
the DVRs interface, and the DVR can support VGA and HDMI output at the same time.
8
Storage Functionality
The DVR can record multiple video and audio streams to the built-in hard drive to allow for playback of any
recorded media.
Compression Format
By utilizing advanced compression, the DVR can support multiple channels of audio and video, decoding audio and
video from each channel to maintain video and audio synchronization.
Backup Function
The DVR supports backup of recorded media and settings via the USB port or an internal HDD.
Advanced Playback Function
Our DVRs support independent real-time recording for each channel and can support search, fast forwarded
playback, recorded searches, and downloading of videos and screenshots. The DVR can also playback in slow
motion, backwards, and frame by frame as needed. When recording, the DVR shows a date/time overlay to ensure
accurate viewing of events when they occurred. Lastly, the DVR can support video enlargement of certain zones
within a stream.
Network Operation
Our DVRs have built-in tools to allow for remote network real-time monitoring, remote recording of searches, and
remote PTZ control.
Advanced Network Protocol Support
The DVR is UPnP compatible, and includes functionality for use with PPPoE, and DDNS protocols to allow remote
and local connection with a large variety of network hardware.
Note: There may be slight differences in functionality due to the existence of different product series.
Overview and Controls
This section provides information about the physical design and controls for your DVR. Please refer to the diagrams
below to become acquainted with the DVR and its physical features. Each category is based on specific model DVRs,
please locate the model number associated with your DVR from the list for more details.
Front Panel Models
AMDVTENL16/AMDVTENL8/AMDVTENL4/AMDV10818/AMDV10814/AMDV72116/AMDV7218/S5 Models.
Please refer to the following chart for information on the front panel buttons:
9
SN Icon Name Function
1 PWR Power indicator When DVR is on, this light remains on.
2 NET Network
abnormality
indicator light
When a network error occurs or there is no network connection, this light turns
red.
3 HDD HDD abnormal
indicator light
When an HDD error occurs, or the HDD capacity is below the specified threshold
value, this light turns red.
4
USB 2.0 port
USB 2.0 port: connect a mouse, USB storage device, etc.
Models
AMDV4M4/AMDV4M8/AMDV4M16/AMDV7204/AMDV7208/AMDV72016/AMDV10804/AMDV10808/AMDV10801
6
Please refer to the following chart for information on the front panel buttons
# Icon Name Function(s)
1 USB 2.0 port USB 2.0 port: connect a mouse, USB storage device, etc.
2 ALARM Alarm status
indicator light
When an alarm event occurs, this LED becomes blue to alert you.
3 REC Recording status
indicator light
When the DVR is recording footage to the hard drive, this LED will
become blue to alert you.
4 HDD HDD status
indicator light
When an HDD error occurs, or the HDD capacity is below the
specified threshold, this LED becomes blue to alert you.
5 NET Network status
indicator light
When a network error occurs or there is no network connection,
this LED becomes blue to alert you.
10
6 ACT ENTER Confirms the current operation.
7 POWER Power status
indicator light
When the DVR is powered on, this LED will remain blue.
8
Power button Press and hold the power button for 3 seconds to boot up or shut
down the DVR.
9 / Up/Down Activates current controls, modifies settings, and allows
navigating up and down through options.
Increases/Decreases numerals.
Assists in functions such as PTZ menu.
10 < / > Left/Right Shifts current activated controls.
When in playback, use these buttons to control the playback bar.
11 ENTER Enter Confirms the current operation.
Goes to the default button.
Goes to the menu.
12 ESC Escape Go to the previous menu or cancel the current operation.
When in playback, push ESC to restore real-time monitoring.
13 Fn Assist In one-window monitoring, push this button to display additional
functions such as PTZ control and image color.
Backspace function: in numeric/text control, press Fn for 1.5
seconds to delete the character before the cursor.
In motion detection setup, use the Fn button and directional
keys to adjust the settings.
In text mode, push Fn to switch between numeric and English
characters (small/capitalized), etc.
Activates other special functions.
11
Rear Panel
Note: This is for example purposes only, the diagram represents a 16 Channel system, however, is applicable to all
units provided in the description.
Please refer to the following chart for detailed information on the rear panel ports:
SN Icon Name Note
1 A
B
RS485RS-485
communication port RS485_A port. It is the cable A. You can
connect to the control devices such as
speed dome PTZ.
RS485_B.It is the cable B. You can
connect to the control devices such as
speed dome PTZ.
2
Power Input port Input 12V DC.
3
Network port 100M Ethernet port
4
VGA
VGA video output port
VGA video output port. Output analog video
signal. Can connect to the monitor to view
analog video output.
5 VIDEO IN Video input port Connect to analog camera, video input
signal.
6 Audio
OUT
Audio output port
Connect to video output device such as
sound box.
7
Audio IN
Audio input port Connect to audio input device such as
microphone.
8
HDMI
High definition media
interface
High definition audio and video signal
output port. It transmits uncompressed high
definition video and multiple-channel data
to the HDMI port of the display device.
12
9
USB 2.0 port Connect to USB storage device, mouse,
burning DVD-ROM etc.
10 GND Ground end.
General 720p/1080p 32-Channel System
The 32-channel system rear panel is as shown below:
Please refer to the following table for detailed information:
SN Icon Name Function
1 MIC IN Bidirectional talk input port
Input bidirectional talk analog
signal from microphone, pick up.
2 MIC OUT Bidirectional talk output port
Output bidirectional talk analog signal to sound box, etc.
Bidirectional talk output.
Audio output of single window monitor mode.
Audio output of single window
playback mode.
13
3 VIDEO OUT Video output port Connect to output devices such
as TV.
4 AUDIO OUT Audio output port Connect to sound box etc. to
output audio signal.
5 AUDIO IN Audio input port Connect to microphone etc. to
input audio signal.
6 VIDEO IN Video input port Connect to analog camera to
input video signal.
7 116 Alarm input port 116
There are four groups.
The first group is from port 1 to port 4, the second group is from port 5 to port 8, the third group is from port9 to port 12, the fourth group is from port13 to port 16. They are to receive the signal from the external alarm source. There are two types; (normal open)/NC (normal close).
When your alarm input device is
using external power, please
make sure the device and the
NVR have the same ground.
SN Icon Name Function
NO1NO5
Alarm output port 15
5 groups of alarm output ports.
(Group 1port NO1C1,Group 2:port
NO2C2,Group 3:port
NO3C3. 4:port NO4
C4. 5:port NO5
C5.).Output alarm signal to the alarm device. Please make sure there is power to the external alarm device.
NO:Normal open alarm output
port.
NC:Normal close alarm output
port.
C:Alarm output public end.
C1C5
NC5
A RS485 communication port
RS485_A port. It is the cable A.
You can connect to the control
devices such as speed dome PTZ.
14
B
RS485_B.It is the cable B. You can
connect to the control devices
such as speed dome PTZ.
T+T-R+R- Four-cable full-duplex 485
port.
T+, T-: Send out cable. R+, R-:
Input cable.
CTRL 12V Control power output Turn off power output when the
alarm is cancelled.
8
Network port 1000M Ethernet port
9 RS-232 RS232 debug port
It is for general COM debug to
configure IP address or transfer
transparent COM data.
10 VGA VGA video output port
VGA video output port. Output
analog video signal. It can
connect to the monitor to view
analog video.
11 eSATA eSATA port
External SATA port. It can
connect to the device of the SATA
port.
12
USB2.0 port
Connect to mouse, USB storage
media, USB-burner and etc.
13 HDMI2 High definition media
interface 2
HD video matrix output. Support
zero-channel
SN Icon Name Function
encoding matrix output. Support
tour.
14 HDMI1 High definition media
interface 1
High definition audio and video signal output port. It transmits the same video signal as the VGA/TV. Support mouse operation.
15
Power socket and power
switch
Power input port/power on/off
button.
15
Mouse Control The following table details the different uses for a computer mouse regarding the DVRs controls.
Left click
mouse
System pops up password input dialogue box if you have not logged in. In real-time
monitor mode, you can go to the main menu.
When you have selected one menu item, left click mouse to view menu content.
Implement the control operation.
Modify checkbox or motion detection status.
Click combo box to pop up drop down list
In the input box, you can select input methods. Left click the corresponding button on the
panel and you can input numeral/English character (small/capitalized). Here, stands for
backspace button. stands for the space button.
In English input mode: _ stands for input a backspace icon and stands for deleting the previous character.
Double left
click mouse
Implement special control operation such as double click one item in the file list to
playback the video.
In multiple-window mode, double left click one channel to view in full-window.
Double left click current video again to go back to previous multiple-window mode.
Right click
mouse
In real-time monitor mode, pops up shortcut menu: one-window, four-window, ninewindow and sixteen-window, Pan/Tilt/Zoom, color setting, search, record, alarm input, alarm output, main menu. Among which Pan/Tilt/Zoom and color setting applies for current selected channel. If you are in multiple-window mode, system automatically switches to the corresponding channel.
Exit current menu without saving the modification.
In numeral input box: Increase or decrease numeral value.
16
Press middle
button
Switch the items in the check box.
Page up or page down
Move mouse Select current control or move control
Drag mouse Select motion detection zone
Select privacy mask zone.
Connection and Installation
Check Hardware
When you receive the system, unpack it, and check all sides of the DVR to see if there is any damage to the unit. The
protective materials used for the packaging of the DVR can protect most accidental damage during transportation,
but to ensure that your equipment is operating as expected, it is recommended to inspect the product before
proceeding further.
On the DVR unit, please verify that the label on the bottom of the DVR is not damaged. The serial number of the
unit is often needed to provide support or for other useful information.
Please check that all required items for your DVR are present and accounted for in the package. To check what is
included with your purchase, go to https://amcrest.com/security-camera-systems/security-dvrs.html and find the
product you purchased. Once you have found your product, scroll down and click on the Whats Included tab. If
any item is missing, please contact us as soon as possible so we can send any missing components if necessary.
Hard Drive Installation
A hard drive allows you to configure and use the recording functionality of this DVR, including playing back
previously recorded footage.
Note: This section only applies to HDCVI DVRs purchased without a hard drive already pre-installed. Most kits or
bundles will come with a pre-installed hard drive.
The DVR has connections for only 1 hard drive inside the case and the hard drive must be no bigger than 6TB
(Terabytes).
To install your hard drive, the following is needed:
A medium sized (regular) Phillips-head screwdriver - not included
A hard drive - not included (unless you purchased a kit that does have one included)
Four hard drive fastening screws - included
Note: Before installing the hard drive, make sure the DVR is powered off with the power cable disconnected.
17
Connection Port Information Note: This section may not be applicable to ALL model DVRs.
Power Supply Connection
Please check to make sure the input voltage is correct, and the power button is in the off position when connecting
the power supply.
We recommend you use an Uninterruptible Power Supply (UPS) to guarantee steady operation of the DVR, as well
as to elongate the life span of the DVR and other peripheral equipment such as attached cameras and other
accessories.
Video Input/Output Connections
The video input interface is BNC.
The input video format includes: PAL/NTSC BNC (1.0VBP- P, B75)
The video signal should comply with your national standards.
18
The input video signal should have high SNR, low distortion; low interference, natural color and suitable brightness.
To guarantee the stability and reliability of the camera signal, the camera should be installed in a cool, dry place
away from direct sunlight, flammable materials, explosive substances, etc.
The camera and the DVR should have the same grounding to ensure the normal operation of the camera.
Guarantee stability and reliability of the transmission line
Please use high quality, well shielded BNC cable. Please select suitable BNC model according to the transmission
distance.
If the distance is too long, you should use twisted pair cable. You can add video compensation devices or use optical
fiber to ensure video quality.
You should keep the video signal away from the strong electromagnetic interference, especially power lines.
Keep connection lugs closely contacted.
The signal line and shielded wire should be fixed firmly and in well connection. Avoid dry joint, lap welding, and
oxidation.
Video Output Connection Information
Video output includes a BNC (PAL/NTSC1.0VP-P75output, a VGA output, and a HDMI output. The system
supports BNC, VGA and HDMI output at the same time.
When you are using pc monitor, please pay attention to the following points:
To defer aging, do not allow the pc monitor to run for a long time.
Regular demagnetization will keep your device in proper working condition.
Keep it away from strong electromagnetic interference devices.
Using a TV as video output device is not a reliable substitution method. When using a TV as a video output device, it
is advised to turn off the TV from time to time to ensure its longevity. The use of a low-quality TV may result in the
damage of the device.
Audio Input/Output Connections
The DVR audio input ports uses a BNC type connection.
Due to high impedance of audio input, please use an active sound microphone to get the best audio quality.
Audio transmission is similar to video transmission. Try to avoid interference, look out for dry joints, loose contacts,
and keep the audio devices and cables away from power lines.
Audio Output Connection Information
The audio output signal parameter is usually over 200mv 1K (BNC or RCA).
It can directly connect to a low impedance earphone, active speaker, or amplifier-drive audio output device.
If the speaker and the microphone cannot be separated spatially, it may create a feedback loop. In this case you can
adopt the following measures:
19
Use a better directional microphone.
Reduce the volume of the speaker.
Using more sound-absorbing materials in the surrounding area can reduce voice echo and improve the acoustic
environment.
Adjust the layout of the audio output cables to reduce the occurrence of a feedback loop.
Alarm Input/Output Connections
Please read the following before connecting any alarm devices. Please note, this information is only applicable to
DVRs that provide an alarm connection on the device.
a. Please make sure the alarm input mode is grounded.
b. A grounding signal is needed for alarm input.
c. Alarm input uses a low-level voltage signal.
d. Alarm input mode can be either NO (Normal Open) or NC (Normal Close).
e. When you are connecting two DVRs, or one DVR and one other device, please use a relay to separate them.
The alarm output port should not be connected to a high-power load directly (The power load should be less than 1
amp) to avoid high current which may result in relay damage.
Connecting a PTZ Decoder
a. Ensure that the decoder has the same grounding with the DVR, otherwise you may not be able to control the PTZ.
Shielded twisted wire is recommended and the shielded layer is used to connect to the ground.
b. Avoid high voltage. Ensure proper wiring and take some thunder protection measures.
c. For signal wires that are too long, 120 should be connected in parallel between A, B lines on the far end to reduce
reflection and guarantee the signal quality.
d. 485 A, B of DVR cannot parallel connect with 485 port of another device.
e. The voltage between the A,B lines of the decoder should be less than 5v.
Alarm Input/Output Details
Important!
Please refer to the specifications for the alarm input and output channel amount. Do not merely count the alarm
input and output channel amount according to the ports on the rear panel.
The following interface is based on the 8-channel advanced 1080P (V2) mini 1U Series.
20
123456
7891011
1213141516
ALARM 1 to ALARM 16. The alarms become active in low voltage.
NO1 C1NO2 C2
NO3 C3
Three normal open groups (on/off signal)
Earth cable.
Alarm Input Ports
Grounding alarm inputs. (Normal Open or Normal Close type)
Please parallel connect COM end and GND end of the alarm detector (Provide external power to the alarm
detector).
Please parallel connect the Ground of the DVR and the ground of the alarm detector.
Please connect the NC port of the alarm sensor to the DVR alarm input (ALARM)
Use the same ground with that of DVR if you use external power to the alarm device.
Alarm Output Ports
Provide external power to any external alarm device.
To avoid overloading, please read the following relay parameters sheet carefully.
RS485 A/B cable is for the A/B cable of the PTZ decoder.
T+,T-,R+,R- are four-wire double duplex RS485 port.
T+ T-: output wire
R+ R-: input wire
Relay Specification
Model: JRC-27F
Material Silver
Rating
(Resistance Load)
Rated switch capacity 30VDC 2A, 125VAC 1A
Maximum switch power 125VA 160W
Maximum switch voltage 250VAC, 220VDC
Maximum switch currency 1A
Insulation Between contacts with same polarity 1000VAC 1 minute
21
Between contacts with different
polarity
1000VAC 1 minute
Between contacts and winding 1000VAC 1 minute
Surge voltage Between contacts with same polarity 1500V (10160us)
Length of open
time
3ms maximum
Length of close
time
3ms maximum
Longevity Mechanical 50106 times (3Hz)
Electrical 200103 times (0.5Hz)
Temperature -40C~+70C
RS485 Port
When the DVR receives a camera control command, it transmits that command up the coaxial cable to the PTZ
device. RS485 is a single-direction protocol; the PTZ device cant return any data to the unit. To enable the
operation, connect the PTZ device to the RS485 (A,B) input on the DVR.
Below is a diagram of the 32-channel alarm I/O ports:
Since RS485 is disabled by default for each camera, you must enable the PTZ settings first. This series DVR supports
multiple protocols such as Pelco-D, Pelco-P.
To connect PTZ devices to the DVR:
1. Connect RS485 A,B on the DVR rear panel.
2. Connect the other end of the cable to the proper pins in the connector on the camera.
3. Please follow the instructions to configure a camera to enable each PTZ device on the DVR.
USB Port
DVR Assembly Guide The following instructions will show you how to set up the cables for the DVR, cameras, as well as a monitor or TV
screen.
To set up the DVRs cable connections, there are 6 major steps:
1. Connect a monitor or TV screen to your DVR. For purposes of this guide, we will use a VGA connection. Take a VGA
cable, and connect one end to the VGA port on your monitor/screen and the other end to the VGA port on the back
panel of your DVR.
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2. Connect the included USB mouse to the front of the DVR.
3. Connect an Ethernet cable to your router.
Then, connect the other end of the Ethernet cable to the DVR.
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4. Secure the coaxial extension cable to the cameras video cable port. Then, connect a power adapter to the cameras
power adapter port and plug the power adapter into a wall socket or power source.
5. Secure the coaxial cable port from the camera to any of the video (coaxial) ports on the back of the DVR.
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6. Connect the power adapter into the back of the DVR, and then plug in the DVR power adapter into an electrical
socket to turn on the unit.
Using an Amcrest 4-in-1 Camera
Quadbrid or 4-in-1 technology, allows for a flexible means of providing HD-CVI, HD-TVI, AHD, and Analog formatted
video to your DVR. The signal is transmitted uncompressed, which eliminates latency and allows for real-time,
highly reliable video security without loss or delay. The cameras connect point-to-point directly to the DVR (BNC)
which provides a highly secure, closed network, as well as a painless and non-complex plug-and-play setup process.
The toggle switch for your 4-in-1 camera is represented in the image below:
Most Amcrest DVRs will require you to set the camera to HD-CVI or Analog (960H) settings and may not be
compatible with HD-TVI or AHD. Ensure your 4-in-1 camera's toggle switch is set to the proper setting as indicated
in the diagram below.
Note: If the proper mode configuration is not set, you will not be able to view your camera on your DVR. Please make sure you have the proper settings on your camera before you begin setting up or installing. To install your Amcrest 4-in-1 camera, please follow the steps provided below: Note: Make sure you have the proper mode configuration on your camera before running or connecting any cables. Step 1: Connect a BNC (coaxial) cable to the video out connection of your camera.
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Step 2: Connect the male end of the DC power connector of the BNC (coaxial) cable to the female end of the power connector of the camera. Step 3: Connect the BNC (coaxial) cable to a video out channel on the back of your DVR. Step 4: Connect the male end of the DC power connector of the power adapter to the female end of the power connector of the BNC (coaxial) cable. Plug in the power adapter to apply power to the camera. For more information on the installation process described, refer to the image below for more details.
- PLEASE READ BELOW-
Note: Your DVR may not work properly if the following is not accounted for.
Every DVR comes preset to a video output resolution of 1280x1024. What this means is that any time an HDMI
cable is plugged into an HDTV, it may result with a blank screen even if the DVR is operational. If this occurs, please
follow the steps provided below to change the resolution.
Procedure using a VGA cable:
1. Connect your DVR to a computer monitor or TV screen with a VGA cable (the HDMI cable should not be connected
during this process).
2. Boot up your DVR. On the monitor or TV, please make sure the input is set to VGA.
3. When the interface loads, you will see the login screen appear. Enter your credentials. (To find your login
credentials, please refer to part 3 of this guide: Console Setup > Logging in.)
4. On your DVR, open the Main Menu by left-clicking once on the live feed screen and, under the Settings row, click on
the System icon.
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5. Then, on the new window, click Display from the list on the left column of options. Change your resolution
from 1280x1024 to 1920x1080 and click Apply down below. Your DVR will reset to effect the change.
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6. Disconnect the VGA cable and connect your DVR to an HD monitor or TV using an HDMI cable. Dont forget
to change the input to HDMI on a TV. Your interface will now appear, and you can use your DVR freely.
Overview of Navigation and Controls
Startup and Shutdown
Startup
Before initial startup, please make sure:
The rated input voltage matches the output voltage at your location. Please make sure the power wire connection
is secure before pressing the power on-off button.
Always use a stable current. If necessary, an Uninterruptable Power Supply (UPS) is a good way to ensure power
stability.
Please follow the steps listed below to boot up the device:
Plug the power adapter into a wall outlet.
Connect the power cable to the DVR
Click the power switch on the DVRs rear panel to supply power to the device.
Wait a few seconds, and then push the power button on the front of the device to fully power it on.
Shutdown
Note:
When you see the corresponding dialogue box System is shutting down Do not click the power on-off button
directly.
Do not unplug the power cable or click the power on-off button to shut down the device directly when device is
running (especially when it is recording.)
There are three ways for you to log out.
a. Main menu (RECOMMENDED)
From Main Menu->Shutdown, select shutdown.
Click the OK button and you can see device shuts down.
b. From power on-off button on the front panel.
Press the power on-off button on the DVR front panel for more than 3 seconds to shut down the device.
c. From power on-off button on the rear panel.
Auto Resume Feature
The HDCVI has an auto resume feature that allows the system to automatically backup video and resume previous
working status after power failure.
Button Battery Replacement
The DVR has a button battery thats used to ensure accurate system time. The battery is a CR2032 watch battery,
and it is recommended that the batter is replaced once a year.
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Note: Before replacement, please save the system setup, otherwise, you may lose data completely!
Display Settings Screen
Every DVR comes preset to a video output resolution of 1280x1024. What this means is that any time an HDMI
cable is plugged into an HDTV, it may result with a blank screen even if the DVR is operational.
If this occurs, please follow the steps below.
Procedure using a VGA cable:
1. Connect your DVR to a computer monitor or TV screen with a VGA cable (the HDMI cable should not be connected
during this process).
2. Boot up your DVR. When the interface loads, you will see the login screen appear. On the monitor or TV, please
make sure the input is set to VGA.
3. On your DVR, open the Main Menu by left-clicking once on the live feed screen and, under the Settings row, click on
the System icon. Then, on the new window, click Display from the list on the left column of options. Change your
resolution from 1280x1024 to 1920x1080 and click Apply down below. Your DVR will reset to effect the change.
4. Disconnect the VGA cable and connect your DVR to an HD monitor or TV using an HDMI cable. Dont forget to
change the input to HDMI on a TV. Your interface will now appear, and you can use your DVR freely.
Display Settings Screen
Initial DVR Setup
The first screen you will be taken to during setup will be the Administrator page. In this page, you will set your DVR
username and password as well as set up security questions. These security questions will help assist during
password reset procedures or as a means of gaining access to a forgotten password.
Note: A strong password for the device should be between 8 to 32 characters long with a combination of letters and
numbers. Please avoid using special characters during password setup.
After you have entered a valid password, use the drop-down menu in question one and two to select a security
question. Enter the answer for your question into the Answer field. When you are done, click OK to continue. The
information will then be modified and saved to your device, click on OK to continue.
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After the administrator page has been modified, you will then be taken to the startup wizard which will guide you
through a step by step process of setting up your DVR.
Startup Wizard The first page of the Startup Wizard will appear:
If you do not want to use the Startup Wizard, or you have already gone through it and do not want it to keep
appearing, unmark the checkbox next to Startup and click Cancel. To proceed with the startup wizard, click Next.
Note: Every page from the Startup Wizard that follows can be accessed and modified at any time through the Main
Menu.
System Login
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Log into your DVR with the credentials set up on the administrator page. Type in the username and password you
have initially set for the DVR and press OK to continue.
If you have forgotten your password or would like to reset your existing password. Click on the Forgot Password
icon ( ) and answer the security questions that you assigned in the administrator menu.
Next, enter the new password that you would like to set in the New Password field and confirm the password.
Lastly, click on the Reset button to reset the password. Once your password has been successfully reset, click on OK
to continue.
General
The first screen that comes up is the GENERAL settings screen. Make sure to click the tabs at the top for Date &
Time, as well as Holiday to configure those settings as well. Once you are satisfied with the settings on this screen,
click the Next button at the bottom of the screen.
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Network
The next screen that comes up is the NETWORK settings screen. Unless you have a specific reason to change these
settings, its best to leave them as they are. Please note, the IP address for the DVR will be used to access your
DVRs web user interface on a laptop or PC. As good practice it is important to set your IP address to static before
proceeding. For more information on how to access your DVRs web user interface on a laptop or PC, visit,
amcrest.com/DVRwebsetup.
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Once you are satisfied with the settings on this screen, click the Next button at the bottom of the screen.
P2P
The next screen that appears is the P2P screen. This screen allows you to connect your DVR to your mobile device
via the Amcrest View Pro app. To download the app, use your mobile devices camera and scan the Cell Phone
Client QR code. For more information on how to add your DVR to the Amcrest View Pro app, visit
amcrest.com/appsetupDVR
Encode
The next screen that appears is the ENCODE settings screen. This is where you can adjust the video quality settings
for your DVR/cameras, including the compression and frame rate. Make sure to check the Snapshot and Overlay
tabs to see those settings too.
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The next screen you see is the Schedule settings screen. Make sure to click the tabs at the top for Record and
Snapshot to configure those settings as well. Your DVR is configured, by default, to record everything on all
channels 24/7 (this will only actually happen provided you have a hard drive installed). You can also use this screen
to set up motion detection and alarm schedules.
Once you are satisfied with the settings on this screen, click the Finished button at the bottom of the screen.
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Before following this guide to the next step, that covers the main menu, you will need to left-click once or right-click
and select Main Menu from the right-click menu.
Main Menu Overview
The screenshot below is the main menu screen for the Amcrest DVR console interface:
Below are short descriptions for each of the menu items on the main menu:
OPERATION -> SEARCH: Search and playback recorded video that is stored on the hard drive.
OPERATION -> BACKUP: Backup recorded files onto a USB drive.
OPERATION -> SHUTDOWN: Logout, shutdown, or restart the system.
INFO -> SYSTEM: View information about the recordings, hard drive statistics, or version information. INFO ->
NETWORK: View information about the network or test the network status INFO -> EVENT: Display information
about events that triggered recording. INFO -> LOG: Display system logs of critical events.
SETTINGS -> CAMERA: Review or edit settings for each camera, including video settings (e.g. quality, bit rate, color,
etc.).
SETTINGS -> NETWORK: Review or edit network settings for the DVR (e.g. email, DDNS, UPnP, etc.) SETTINGS ->
EVENT: Review or edit settings that trigger recording events (e.g. motion detection, alarm, etc.).
SETTINGS -> SYSTEM: Review or edit system parameters or configuration, including account settings (e.g.
usernames, etc.).
SETTINGS -> STORAGE: Review or edit storage parameters and settings.
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S5 Model DVR Initialization Newer Amcrest model DVRs with end notations "S5" will provide a different setup method than its previous
counterparts. To verify if your DVR has this specific end notation, inspect the serial number tag on the bottom of
the device.
For example, if the model number for the device has a AMDVXXXXX-S3 or above end notation the below initialization procedures pertain to that device. For more information on the initialization process of these model DVRs, refer to the instruction set provided below. To begin, hook your device up to your network with an Ethernet cable and apply power to the device. Ensure you have a monitor on the device as well (VGA or HDMI) and allow the DVR to boot. Once the DVR has successfully finished booting you will be immediately taken to a Device Initialization screen. The device initialization screen allows you to enable basic setup features more efficiently to the DVR. These are basic features related to the device, such as password setups or customized recovery setting. Enter Password
The first screen you will see in the Device Initialization screen is the Enter Password page. This page allows you to set a password for your device and is represented in the image below.
To login to the system for the first time, you will need to assign a password for the user (admin) account. Please enter a password for the account into the password field and rewrite it into the confirm password field. You can
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also add in a prompt question that will be applicable for password recovery. The prompt question field is optional but is recommended to help you remember what the password you set was if you have forgotten. Note:
Use a password that has 8 to 32 characters, it can be a combination of letter(s), number(s), and symbol(s) with at least two kinds of them. Do not use special symbols such as, ( ; : &).
These settings configured can be changed at any time by accessing the settings menu of the DVR when finished.
If the password for the administrator account is misplaced, forgotten, or a user is locked out, please visit https://amcrest.com/password to request a new password. Unlock Pattern
The next screen that will be configured will be the unlock pattern screen. In this screen you can configure the unlock pattern for your device. This setting is set to ensure the security and integrity of your device but is optional and can be skipped by pressing the Skip button.
To set the unlock pattern, use the provided mouse to draw a continual pattern that you would like to use. Once you
have drawn the desired pattern on the screen the system will ask you to confirm the unlock pattern you have set.
To confirm the setup, use the mouse to draw the same pattern again. When complete you will be automatically
directed to the password protection screen.
Password Protection
This screen is another means of password retrieval. If you would like to reset your password via email (recommended), toggle the email addresstoggle switch to the on position or check the checkbox for this option if
applicable. Enter a valid email address in the Email Address field to retain the email address in the system.
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Next, you will need to enable security questions. These security questions will be set up to better assist with the password recovery process. To enable security questions, toggle the toggle switch to the on position or check the checkbox for this option if applicable in the Security Questions field. Select a question from the drop-down menu for Question 1, Question 2, and Question 3 and enter the answers to those questions in the Answer fields. Once this section is complete, click on the Save button to save your information to the device. You will then be able
to proceed with the Setup Wizard.
Setup Wizard for S5 Model DVRs After device initialization has been completed your device will display a startup wizard screen. This is optional but is
highly recommended because it will help to better assist you complete the setup process.
This is feature is highly recommended to use to efficiently set your device for the first time. However, the feature is
optional. To cancel startup wizard, press Cancel. If you wish to proceed with the startup wizard, click Next.
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Note: To have the wizard appear during initial startup of your device, click on the checkbox option next to Startup. General The first screen that appears in the startup wizard will be the General menu. This menu allows you to set the name for your device as well as provides several general options associated with your device. Once set, click Apply and then the Next button to continue.
Device Name Displays the model number of your DVR Device No. Number of analog channels supported. Language Which language your DVR is operating under. Video Standard Displays the video standard (NTSC, PAL) Instant Play Set to play back the previous five minutes to sixty minutes of playback video. Auto Logout Sets the time limit of idle time for the DVR before the Navigation Bar Check if you want to enable Navigation bar on the live view screen. Startup Wizard Check if you want the startup wizard to appear upon startup. Mouse Sensitivity Sets the sensitivity of your mouse controls.
Date & Time
The next screen that appears will be the Date & Time settings screen. This is where you can set the date and time for your specific location. If you wish to utilize daylight savings time, check the DST check box. Once you have selected the proper date and time for your device, click Apply and then the Next button to continue.
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Note: Make sure to toggle the NTP toggle switch to the off position to avoid syncing your device to the NTP server. Network
The next screen that will appear is the Network settings screen. In this screen you can configure the network settings for your DVR. If you want to set your device up to have a static IP (recommended), select the STATIC radio button next to DHCP.
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Note: To test the connectivity of the device to your network, click on the Test button. The device will return a network status. To return to the previous menu, click the Back button. P2P
The next screen that appears is the P2P settings screen. This will be enabled by default. It is highly recommended to keep this enabled if you want to use youre the Amcrest View Pro mobile app or AmcrestView.com to view your cameras remotely. After enabling the P2P toggle switch, click the Next button to continue.
Encode
The next screen that appears is the ENCODE settings screen. This is where you can adjust the video quality settings for your DVR/cameras, including the compression and frame rate. When you have finished configuring your encode settings, click Apply and then the Next button to continue.
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Snapshot
The next screen that will appear will be the Snapshot settings screen. This is where you can adjust the settings for your snapshots. This includes, the image size, quality, as well as interval in which the snapshot is retained. Once set, click Apply and then the Next button to continue.
Overlay
The next screen that will appear will be the Overlay settings screen. This is where you can change overlay settings for each channel. This includes, channel numbers, time displays, and channel titles. Once set, click Apply and then the Next button to continue.
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Basic
This option allows you to configure the settings for an installed hard drive. For example, you can set settings for when the hard drive is full, you can set the file length and time of a recorded video, or setup auto-delete to auto delete old files from the system.
For more information on the settings listed in this menu, refer to the table below.
HDD Full Configure the settings for the situation when all the read/write HDDs are full.
Pack Mode Configure the time length and file length for each recorded video.
Auto-Delete Old Files
Configure whether to delete the old files and if yes, in the Auto-Delete Old Files list, select Customized to configure the time length for how long you want to keep the old files.
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Schedule
The next screen you see is the Schedule screen. Your DVR is configured, by default, to record everything on all channels 24/7 (this will only actually happen provided you have a hard drive installed). You can also use this screen
to set up motion detection and alarm schedules.
Once you are satisfied with the settings on this screen, click the Apply button. Next, you will be able to configure your snapshot settings for your scheduled recordings. You can also use this screen to set up motion detection and alarm schedules for snapshot events. Once you have scheduled your events, click on the Finished button to continue. Once the setup process is finished and you have clicked the Finished button, you should see the below dialog box:
Click OK to continue and the next screen you will reach will be the home video wall screen for your system.
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Live View When you log in, the system will be in live view mode. You can see the system date, time, channel name and
window number. If you want to change the system date and time, you can refer to the general settings (Main
Menu->Setting->System->General). If you want to modify the channel name, please refer to the display settings
(Main Menu->Camera->CAM name).
1
Recording status 3
Video loss
2
Motion detection 4
Camera lock
Tips:
Preview drag: If you want to change the position of channel 1 and channel 2 when you are viewing, you can click
and hold the left mouse button on the channel 1 window and then drag it to the channel 2 window, then release
the left mouse button. This will switch channel 1 with channel 2s position.
Use the middle mouse button to control how the windows are split: You can use the middle mouse button to switch
the window split amount.
Preview Control:
The preview control function has the following features.
Supports preview playback.
In the preview desktop, the system can playback the previous 5-60 minutes of recorded video of the current
channel. Please go to the Main Menu->General to set real-time playback time.
Supports drag and play function. You can use your mouse to select any playback start time.
Supports playback, pause, and exit functions.
Right now, the system does not support slow playback or backwards playback functionality.
Supports digital zoom function.
Supports real-time backup function.
You can follow the contents listed below for operating instructions.
Preview Control Interface
Move your mouse near the center at the top of the video of the current channel. You will notice that the system
pops up the preview control interface as shown below.
If your mouse stays in this area for more than 6 seconds without any action, the control bar will auto-hide.
1 2 3 4 5
1. Mute
Click to mute. Click again to enable audio when in preview mode.
Please note that this function only works when viewing one window/channel.
2. Digital zoom
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This is used to zoom into a specified zone of the current channel.
Click the button, and the button will then show as .
There are two ways for you to zoom in.
Click and drag the mouse to select a zone. You can see the interface shown below.
Push the middle mouse button at the center of the zone you want to zoom into and move the mouse. You can see
the interface as shown below.
Right click the mouse to cancel zoom and go back to the original interface view.
3. Manual record function
This is used to back up the current channels video to the USB device. The DVR cannot backup multiple channels of
video at the same time.
Click the button begin recording. Clicking it again causes the system to stop recording. You can find recorded
files on the flash drive.
4. Real-time playback
This button is used to playback the previous 5-60 minutes recorded from the current channel.
Please go to the Main menu->Setting->->System->General screen to set real-time playback.
The system may pop up a dialog box if there are no recordings on the current channel.
5. Manual Snapshot
Click to take 1-5 snapshots at a time. The snapshot file is saved on the USB device or HDD. You can go to
the Search interface to view these snapshots.
Right-Click Menu By right-clicking the mouse on the screen, the following menu opens:
Video Viewing Options
The DVR supports many different video viewing options of the live streamed channels. The desired view can be
selected from the dropdown list as shown below:
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Pan/Tilt/Zoom (PTZ) Control
The PTZ control setup is shown below:
Note: The name of the command will be grayed out if the function is not supported.
Here you can control PTZ direction, speed, zoom, focus, iris, preset, tour, scan, pattern aux function, light, wiper,
rotation, etc.
The speed field controls PTZ movement speed. The value ranges from 1 to 8. 8 is the fastest and 1 is the slowest.
To adjust values for Zoom, Focus, and Iris, click the buttons on either side of the function to adjust them. The
following chart will provide guidance on how to use the buttons to adjust the PTZ functionality.
Name Function
Button
function Shortcut
key
Function
Button
function Shortcut
key
Zoom
Near
Far
Focus
Near
Far
Iris
Close
Open
The PTZ control panel also supports the rotation of the camera in 8 different directions. If the buttons on the front
panel of the DVR are used, then only four of the directions will be accessible (up/down/left/right).
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In the middle of the eight directional arrows, there is a button to activate the 3D Intelligent Positioning function. To
use the 3D Intelligent Positioning function, your PTZ enabled device should support this function, and a compatible
USB mouse should be plugged into the DVR.
By clicking the button and activating the 3D Intelligent Positioning, the system will go to single screen mode.
Once activated, section size can be adjusted using the mouse. The zone selected supports 4x to 16x speeds and can
use PTZ automatically to move the camera field. The smaller the designated zone, the higher the movement speed
within the zone.
Additional functions within the PTZ control panel can be opened by clicking the button. See the chart below to
see which additional functions are available.
Icon Function Icon Function
Preset
Flip
Tour
Reset
Pattern
Settings
Scan
Aux on-off button
Rotate
Go to menu
Note: The name of the command will be grayed out if the function is not supported. See below for detailed
information on each PTZ function.
To configure the functions above, click the Settings button.
Preset
This function allows for the creation and editing of preset camera configurations.
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To create and manage preset camera configurations, follow the steps below:
Configure the camera positioning as needed.
Click the Set button and then input the preset number.
Click the Set button to save the current preset.
Click Del Preset to delete the current preset.
Tour
The tour function allows for the use of multiple presets stringed together.
To create and manage tours, follow the steps below:
Ensure you have more than 1 preset configured already.
Input the tour value, and the preset value.
Click the Add Preset button to add another preset.
Continue adding presets as needed.
Click Del Preset to remove a preset from the tour. Click Del Tour to delete the entire tour.
Pattern
The pattern function allows for a custom tour to be created on the fly using the PTZ controls.
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To create a pattern, click Begin, then use the PTZ controls to move the camera around. Once finished, click End to
end and save the pattern. During the use of pattern mode, zoom/focus/iris cannot be modified.
Border
The border function allows for constraining the area of movement for the cameras during any PTZ function.
To set up borders, move the camera using the PTZ controls to the left limit, then click Left to designate that position
as the left limit. Then move the camera to the right limit, and then click Right to designate that position as the right
limit.
Rotate
The rotate button enables camera rotation.
Flip
The flip button flips the present camera configuration on a vertical axis.
Reset
The reset button restores the camera to its original configuration settings.
Aux On/Off
The camera may have an auxiliary function, and this feature enables its use. The aux number corresponds to the
devices slot on the PTZ decoder.
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Color Settings
Using this screen, the color settings can be configured for the camera display.
The following chart shows which settings can be configured by Color Settings:
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Item Note
Period There are two periods in one day. You can set different sharpness,
brightness, and contrast setup for different periods.
Effective Time Check the box here to enable this function and then set the period time.
Sharpness
The value here is used to adjust the sharpness of the video. The value
ranges from 0 to 100. The larger the value is, the clearer the edges are
and vice versa. Note: The higher the value, the higher likelihood of
picture noise occurring. The default value is 50 and the recommended
value ranges from 40 to 60.
Brightness This is used to adjust monitor window brightness. The value ranges from 0 to 100. The default value is 50. The larger the number, the brighter the video is. When you input the
value here, the bright section and the dark section of the video will be
adjusted accordingly. You can use this function when the whole video is
too dark or too bright. Please note the video may become hazy if the
value is too high. The recommended value ranges from 40 to 60.
Contrast This is used to adjust monitor window contrast. The value ranges from 0 to 100. The default value is 50. The larger the number, the higher the contrast is. You can use this
function when the whole video brightness is OK but the contrast is not
correct. Please note the video may become hazy if the value is too low.
If this value is too high, the dark section may lack brightness while the
bright section may over expose the picture. The recommended value
ranges from 40 to 60.
Saturation This is used to adjust monitor window saturation. The value ranges from 0 to 100. The default value is 50. The larger the number, the strong the color is. This value has no effect
on the general brightness of the whole video. The video color may
become too strong if the value is too high. For the grey part of the video,
the distortion may occur if the white balance is not accurate. Please
note the video may not be clear if the value is too low. The
recommended value ranges from 40 to 60.
Gain The gain adjust is to set the gain value. The default value may vary due
to different device models. The smaller the value, the lower the noise,
but brightness is also affected and may be too low in dark environments.
This setting can enhance the video brightness if the value is high, and it
may cause the picture noise level to rise to high levels.
Color Mode It includes several modes such as standard, color, bright, and gentle.
Select a color mode, the sharpness, brightness, contrast, etc. and it will
automatically switch to the corresponding setup.
Navigation Bar
To enable Navigation Bar functionality, go to Main Menu -> Settings -> System -> General and check the Enable
Navigation Bar box.
The Navigation Bar looks like the picture below:
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Main Menu
Click the button to go to the main menu interface.
Video Viewing Options
These buttons allow the user to select a viewing mode for live viewing.
Favorites
Click the button and the system displays the favorites drop down menu. Once the desired layout of cameras is
achieved, click this button and select Add to Favorites. A window will appear for you to name the favorite. To
remove a favorite, select Trim Collection.
Color Settings
Click the button and the system goes to the color interface.
Search
Click the button and the system goes to the search interface.
Alarm Status
Click the button and the system goes to the alarm status interface. It is used to view device status and channel
status.
USB Manager
Click the button and the system goes to the USB Manager interface. It is used to view USB information,
backup, and update.
HDD Manager
Click the button and the system goes to the HDD manager interface. It is used to view and manage HDD
information.
Network
Click the button and the system goes to the network interface. It is used to set the network IP address, default
gateway etc.
PTZ
Click the button and the system goes to the PTZ control interface
Tour
Click the button to enable tour. The icon becomes and you can see the tour is in process.
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Channel Info
Click the button and the system goes to the channel information interface. It is used to view information about
the corresponding channel. See the image below to view the Channel Information screen:
Device Auto Popup When you insert the USB device, the system will auto detect it and pop up the following dialogue box. It allows you
to conveniently backup files, logs, configurations or update the system. See the image below for the USB Device
Popup screen
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Main Menu
The Main Menu Interface is shown below:
Below are short descriptions for each of the menu items on the main menu:
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Operation -> Search: Search and playback recorded video.
Operation - > Backup: Backup recorded files onto a CD or USB drive.
Operation - > Shutdown: Logout, shutdown, or restart the system.
Info -> System: View information about the recordings, hard drive statistics, or version information. Info - >
Network: View information about the network or test the network status Info -> Event: Display information about
events that triggered recording. Info -> Log: Display system logs of critical events.
Settings -> Camera: Review or edit settings for each camera.
Settings -> Network: Review or edit network settings for the DVR.
Settings -> Event: Review or edit settings that trigger recording events.
Settings -> System: Review or edit system parameters or configuration. Settings -> Storage: Review or edit storage
parameters and settings.
Main Menu: Operation
Search
To access this screen, click the Search button in the Operation row of the Main Menu. The Search screen interface is
shown below:
Please refer to the following table for more information:
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SN Name Function
1 Display
window
Here is where the searched picture or file will be displayed. Supports 1/4/8-window playback.
2 Search
type
Here you can select to search the picture or the recorded file.
You can select to play from the read-write HDD, from a peripheral device, or from a redundancy HDD.
Before you select to play from the peripheral device, please connect the corresponding peripheral device. You can view all recorded files in the root directory of the peripheral device. Click the Browse button; you can select the file you want to play. Important:
Redundancy HDD does not support picture backup function, but it supports picture playback
function. You can select to play from redundancy HDD if there are pictures on the
redundancy HDD.
3 Calendar
The blue highlighted date means there is picture or file. Otherwise, there is no picture or file. In any playback mode, click the date you want to see, and you can see the corresponding
recorded file tracers in the time bar.
4
Playback
mode and
channel
selection
pane.
Playback mode1/4/9
In 1-window playback mode: you can select 1-16 channels.
In 4-window playback mode: you can select 4 channels according to your requirement.
In 9-window playback mode: you can switch between 1-8 and 9-16 channels.
The time bar will change once you modify the playback mode or the channel option.
5
Card
number
search
The card number search interface is shown as below. Here you can view card number/field setup bar. You can implement an advanced search.
6 Mark file list
button
Click this button to go to mark file list interface. You can view all marked information in the
current channel by time. Please refer to chapter 4.8.1.3 for detailed information on how to mark
video for playback.
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7 Advanced
Search
Click this button and you can view the picture/recorded file list of the current day.
The file list is used to display the first channel of the recorded file.
The system can display a maximum of 128 files at one time. Use the and or the mouse to view the file. Select one item, and then double click the mouse or click the ENTER button to playback.
You can input the period in the following interface to begin a precise search.
File typeRregular record Aexternal alarm recordMMotion detect record.
Lock file: Click the file you want to lock and click the button to lock. The file you
locked will not be overwritten.
Search Locked Files: Click the button to view the locked file.
Please note:
Any file that is currently writing or overwriting cannot be locked until it is no longer being
accessed.
8
Playback
control
pane
/
Play/Pause
There are three ways for you to begin playback. The play button
Double click the valid period of the time bar.
Double click the item in the file list.
In slow play mode, click it to switch between play/pause.
Stop
Backward Play
In normal play mode, left click the button, the file begins backward play.
Click it again to pause current play.
In backward play mode, click / to restore normal play.
/
In the playback mode, click it to play the next or the previous section. You can click continuously when you are watching the files from the same channel. In normal play mode, when you pause the video, you can click and to begin
frame by frame playback.
In frame by frame playback mode, click / to restore normal playback.
Slow play
In playback mode, click it to use various slow play modes such as slow play 1, slow play
2, and etc.
Fast forward
In playback mode, click to play various fast play modes such as fast play 1, fast play 2,
etc.
Smart search
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The volume of the playback
Click the snapshot button in the full-screen mode. The system will take a snapshot.
The System supports a custom snapshot save path. Please connect a peripheral device
first, click snap button on the full-screen mode, you can select or create path. Click the
Start button, the snapshot picture will be saved to the specified path.
Mark button.
Allows for the marking of a file for later ease of access.
You can refer to chapter 4.8.1.3 for detailed information.
9 Time bar
This is used to display the record type and its period in the current search criteria.
In 4-window playback mode, there are four corresponding time bars. In other playback modes, there is only one-time bar.
Use the mouse to click one point of the color zone in the time bar and the system will begin playback.
The time bar begins with 00:00 when you are setting the configuration. The time bar zooms in on the period of the current playback time when you are playing the file.
The green color stands for regular record files. The red color stands for external alarm record
files. The yellow stands for motion detect record files.
10 Time bar
zooming
The option includes: 24H, 12H, 1H and 30M. The smaller the unit, the larger the zoom rate. You can accurately set the time in the time bar to playback the recording.
The time bar begins at 0 o'clock when you are setting the configuration. The time bar zooms in
on the period of the current playback time when you are playing the file.
11 Backup
Select the file(s) you want to backup from the file list. You can mark from the list then click the backup button. Now you can see the backup menu. System supports a customized path setup. After selecting or creating new folder, click the Start button to begin the backup operation. The recorded file(s) will be saved in the specified folder.
Check the file again and you can cancel current selection. System supports maximum of 32 files from one channel displayed.
After you click on the recorded file, click the Backup button and you can save it.
For one device, if there is a backup in process, you cannot start a new backup operation.
12 Clip
This is used to edit the file and specify which parts of a file to save.
Please play the file you want to edit and then click this button when you want to edit. You can see the corresponding slide bars in the time bar of the corresponding channel. You can adjust the slide bar or input the accurate time to set the file end time.
After the clip end time is set, you can click the Clip button again to edit the second period.
You can see the slide bar restore its previous position.
Click the Backup button after clip to save current content in a new file.
You can clip one channel or multiple-channels. The multiple-channel clip operation is like the one-channel operation. Please note:
System supports maximum of 1024 file backups at the same time.
You cannot operate the clip operation if there are any files that have been checked in the file
list.
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13 Record
type In any play mode, the time bar will change once you modify the search type.
Other Functions
14 Smart
search
When system is playing, you can select a zone in the window to begin smart search. Click the motion detect button to begin play.
Once the motion detect file play has started, clicking the button again will terminate current motion detect file play.
There is no motion detection zone by default.
If you select to play another file in the file list, the system switches to motion detection playback for the other file.
During the motion detect play process, you cannot implement operations such as change time bar or frame by frame playback.
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Other
channel
synchroniz
ation
switch to
play when
playback
When playing the file, click the number button. The system will switch to the same time period
of the corresponding channel to play.
16 Digital
zoom
When the system is in full-screen playback mode, left click the mouse on the screen. Drag your
mouse to select a section and then left click the mouse to activate digital zoom. You can right
click the mouse to exit.
17
Manually
switch
channel
when
playback
During the file playback process, you can switch to another channel via the dropdown list or scrolling the mouse. This function is null if there is no recorded file or system is in the smart search mode.
Smart Search
The Smart Search feature enables searching for motion within the recorded file for a specific channel. This feature is
useful, as it allows users to search a channels recorded files for motion without having to change the recording
type to a motion detection recording.
During the multiple-channel playback mode, double click one channel and then click the button and the
system begins smart search. The system supports 396(22*18 PAL) and 330(22*15 NTSC) zones. Please left click
mouse to select smart search zones. See the image below:
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Click the and you can go to the smart search playback. Click it again and the system stops smart search
playback.
Important:
The system does not support motion detection zone setup while in full-screen mode.
During the multiple-channel playback, the system stops playback for the rest of the channels if one-channel
smart search is used.
Precise Playback by Time
This feature allows for searching through recordings by time stamp.
Select recordings from one day, click advanced search, and go to the file list interface. The user can input the time
at the top right corner to search recordings by time. See image on the left side of the images below.
For example, inputting the time 11:00.00 and then clicking the Search button allows
for viewing all of the recorded files after 11:00.00 (The recordings include current times). Double click a file name to
playback. Note
After searching files, system implements accurate playback for the first time Play is clicked.
System does not support precise playback for screenshots.
System supports synchronized playback and non-synchronized playback. The synchronized playback supports all
channels and non-synchronized playback only supports precise playback of the currently selected channel.
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Marked Playback
When playing back a recorded file, you can mark the record when there is important information. After playback,
you can use time or the mark button to search a corresponding record and then play it. This feature allows for easy
playback of key events within a recording.
Add Mark
When a file is being played and the Mark button ( ) is clicked the following interface will appear:
To continue marking the played file, enter a name for the marked location and click OK. Also, ensure the mark time
is correct before proceeding.
Playback Mark
While in 1-window playback mode, click mark file list button to go to the marked file list interface. Double
click one-mark file and you can begin playback from the marked time.
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Marks Manager
Click the mark manager button on the Search interface; you will go to the Marks Manager interface. The
system can manage all the recorded mark information of the current channel by default. You can view all marked
information in the current channel by time.
Modify
Double click one marked information item. The system pops up a dialogue box that allows for editing of the marked
information. The marked informations name can be changed from this dialog box.
Delete
By selecting the marked item and clicking the delete button, the marked item can be removed.
Note: After you go to the mark management interface, the system needs to pause the current playback. System
resumes playback after you exit the mark management interface. If the mark file you want to playback has been
removed, system will begin playback from the first file in the list.
Backup
The DVR supports backup of recorded files to, USB devices, eSATA devices, and through network download. In this
section, USB and eSATA backup will be discussed.
Clicking the backup button from the Main Menu opens the Backup screen. On this screen, all available backup
devices are shown with their name, total space, and free space.
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To backup recorded files, select the backup device, the channel, file start time, the end time, then click the add
button so the system can begin a search for the selected files. Once the files are found, they are listed and can be
selected for backup.
The system automatically calculates the capacity needed and the capacity remaining on each backup device.
Select the desired backup file format by clicking the dropdown box next to the file format field, and then select the
files for backup by clicking the checkboxes next to each line item. Once the items have been selected, click the Add
button to add them to the backup queue.
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To start the backup, click the backup button on the bottom right of the screen. Once the backup button is clicked,
the backup will begin, and the backup button turns into a stop button that allows for the cancellation of the backup.
The remaining time and progress bar will show on the bottom of the screen.
When the system completes the backup, a dialogue box appears informing the user about a successful backup.
Note:
There are two file format options: DAV/ASF
The file name format is usually: Channel number+Record type+Time.
In the file name, the YDM format is Y+M+D+H+M+S. File extension name is .dav or .asf
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When you click the stop button during the burning process, the stop function is activated immediately. For
example, if there are ten files, when you click stop after the system has just backed up five files, system only saves
the previous 5 files in the device (but you can view ten file names).
Tip:
During the backup process, the user can click ESC to exit the current interface to use the DVR for other functions.
The system will not terminate the backup process.
Shutdown
From the Main Menu, clicking the Shutdown button will result in the appearance of a box with three options:
The Shutdown option turns off the DVR.
The Logout option logs off the current user and shows the login screen, so another user may login. The Reboot
option reboots the DVR.
Note: If the proper authorized user is not logged in, they will be prompted to enter the administrator password to
shut down the DVR.
Main Menu: Information
System Information
From this screen, system information can be viewed. There are a total of 4 screens that each display different
aspects of the system.
HDD Information
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SATA: This shows how many hard drives the system can support. o 1 here means the system supports a maximum
of 1 HDD.
The symbol on the next row shows the status of the connected hard drive.
0 means that the current HDD is functioning normally.
X means there is an error with the hard drive connection, or that there is no connected hard drive.
? means that the hard drive is damaged and should be replaced.
Type: This field shows the read/write properties of the connected hard drive.
Total space: This field shows the total capacity of the connected hard drive.
Free space: This field shows the remaining free space on the connected hard drive.
Status: This field shows whether the connected hard drive is working properly or not.
SMART: This field displays SMART status for the connected hard drive.
To access SMART information for the connected hard drive, double click the hard drive line item.
The image below shows the SMART information for the hard drive selected.
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Record Info
This screen is used to view information on recorded video, specifically recording start time and end time for all
media based on each hard drive.
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BPS
On this screen, current video data stream information can be viewed, as well as resolution used for each camera. All
data is measured in Kilobytes per Second (KB/s).
Version
This screen shows version information for the DVR. Here information such as device model, channels, system
version, build date, web interface version, and serial number can be found.
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Network This screen is used to display network information. It consists of 3 screens, Online Users, Load, and Test.
Online Users This screen is used to monitor and manage users who are online. With the proper system access level, users can be
disconnected or blocked. The system refreshes this list automatically every five seconds.
Load This screen shows the amount of bandwidth consumed on the network by the DVR. The connection status is shown
as offline if the DVR is disconnected from the internet. The bottom panel is a graph that shows the fluctuation in
the send and receive speed.
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Test This screen is used to test the network connection for the DVR. It can send data to a specific IP to see if it can
transmit data to it.
Below is an explanation of each of the fields:
Destination IP: Input a valid IPV4 address or domain name to test connection with.
Test: This button is clicked to test the connection with the destination IP address. The test results can display
average delay and packet loss rate, and network status can be viewed.
OK means that the connection works, bad means the connection is spotty, and no connection means that no
connection was made.
Network Sniffer Backup: To use the network sniffer feature, insert a USB2.0 network sniffer device and click the
Refresh button. You can view the device on the following column. You can use the dropdown list to select the
peripheral device. Click the Browse button to select the path.
You can view all connected network adapter names (including Ethernet, PPPoE, and WIFI). You can click the
button on the right panel to begin the Sniffer. Click the grey stop button to stop. Please note the system cannot
sniff several network adapters at the same time.
After the Sniffer begins, you can exit to implement corresponding network operation such as web monitor login.
Please go back to Sniffer interface and click to stop the Sniffer. The system can save the packets to the
specified path. The file is named after Network adapter name+time. You can use software such as Wireshark to
open the packets on the PC for a professional engineer to solve advanced network problems.
Tip: During the network sniffer process, the user can click ESC to exit the current interface to use the DVR for other
functions. The system will not terminate the backup process.
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Event This screen is used to display device and channel status.
Log On this screen, you can view the system log file.
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The system lists the following information:
System Operation
Configuration Operation
Data Management
Alarm Events
Record Operation
Account Manager
Log Clear
File Operation
Reboot Type
Note:
The system can only show a maximum of 100 logs on one page.
The system can save a maximum of 1024 log files.
Using the fields at the top of the page, the user can search for log items, and view details for each one. Start Time
and End Time allow the user to narrow the range in which a log item resides, and the Type dropdown box allows for
filtering on what type of event the user is looking for. Once the parameters are set, click Search to show log items
that match the criteria. Clicking on a line item then clicking the Details button (or double clicking the line item)
shows the detail screen:
The backup button allows a user to backup log files. Once the backup button is clicked, the system will prompt the
user to select a folder to save the log data to.
Main Menu: Settings
This set of menu items allows the user to change settings for a variety of functions.
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Image Image Settings
This screen allows the user to adjust the image settings for each channel. See below for a screenshot of the image
settings screen:
Below is an explanation for each of the fields on the Image Settings screen:
Channel: This dropdown box allows the user to select a channel from the dropdown list to modify.
Period: This dropdown box allows the user to select a period of time for which to modify the image settings. The
user can configure up to 2 periods to encompass the entire 24 hours in the day. Click the checkbox to enable the
period image settings changes.
Saturation: This slider is used to adjust monitor window saturation. The value ranges from 0 to 100. The default
value is 50. The larger the number, the strong the color is. This value has no effect on the general brightness of the
whole video. The video color may become too strong if the value is too high. For the grey part of the video, the
distortion may occur if the white balance is not accurate. Please note the video may not be clear if the value is too
low. The recommended value ranges from 40 to 60.
Brightness: This slider is used to adjust monitor window brightness. The value ranges from 0 to 100. The default
value is 50. The larger the number, the brighter the video is. When you input the value here, the bright section and
the dark section of the video will be adjusted accordingly. You can use this function when the whole video is too
dark or too bright. Please note the video may become hazy if the value is too high. The recommended value ranges
from 40 to 60.
Contrast: This slider is used to adjust monitor window contrast. The value ranges from 0 to 100. The default value is
50. The larger the number is, the higher the contrast is. You can use this function when the whole video brightness
is OK but the contrast is not correct. Please note the video may become hazy if the value is too low. If this value is
too high, the dark section may lack brightness while the bright section may over expose. The recommended value
ranges from 40 to 60.
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Sharpness: This slider is used to adjust the sharpness of the video. The value ranges from 0 to 100. The larger the
value is, the clearer the edges are and vice versa. Note: The higher the value, the higher likelihood of picture noise
occurring. The default value is 50 and the recommended value ranges from 40 to 60.
To revert to default settings, click the Default button near the bottom left hand corner. To confirm settings, click the
Save button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the
bottom right hand corner. To apply the settings, click the Apply button near the bottom right hand corner. After
completing the setup please click the save button to go back to the previous menu.
Encode This tab is used to set the video encoding settings for each channel. See below for a screenshot of the tab:
Below is an explanation of the fields on the Encode settings screen:
Channel: This dropdown box allows the user to select a channel from the dropdown list to modify.
Type: This dropdown box allows the user to select one of 3 channel types: regular, motion detect, and alarm.
Various encode parameters can be for different record types.
Compression: This dropdown box allows the user to select a compression protocol. The system supports H.264 and
MJPEG video compression protocols.
Resolution: This dropdown box allows the user to set the resolution. The system supports various resolutions and
they can be selected from this dropdown list.
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Frame Rate: This dropdown box allows the user to select a frame rate. Frame rate settings range from 1f/s to 25f/s
in NTSC mode and 1f/s to 30f/s in PAL mode.
Bit Rate Type: This dropdown box allows the user to select a bit rate type. The system supports two-bit rate types:
CBR and VBR. In VBR mode, video quality can be set.
Video/Audio: This checkbox allows the user to enable or disable Video/Audio. Audio formal can be selected as well.
To revert to default settings, click the Default button near the bottom left hand corner. To copy settings to another
channel, click the Copy button near the bottom right hand corner. To confirm settings, click the Save button near
the bottom right hand corner. To cancel any modifications, click the Cancel button near the bottom right hand
corner. To apply the settings, click the Apply button near the bottom right hand corner. After completing the setup
please click the save button to go back to the previous menu.
Snapshot
This tab allows for the selection of snapshot settings. See below for a screenshot of the Snapshot tab:
Below is a list of snapshot settings that can be modified on this screen:
Snapshot Mode: This dropdown box allows the user to select a snapshot mode. There are two snapshot modes:
regular and trigger.
o Regular: Based on timing and happens at a set interval.
o Trigger: Based on motion detection or alarm activation.
Image Size: This dropdown box allows the user to select an image size.
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There are 4 settings: D1, HD1, 2CIF, and CIF.
Image Quality: This dropdown box allows the user to select image quality. Quality is adjusted on a scale of 110.
Snapshot Frequency: This dropdown allows the user to select the snapshot interval. The value ranges from 1 to 7
seconds. The maximum setting for a customized interval is 3600s/picture.
To revert to default settings, click the Default button near the bottom left hand corner. To copy settings to another
channel, click the Copy button near the bottom right hand corner. To confirm settings, click the Save button near
the bottom right hand corner. To cancel any modifications, click the Cancel button near the bottom right hand
corner. To apply the settings, click the Apply button near the bottom right hand corner. After completing the setup
please click the save button to go back to the previous menu.
Overlay
The overlay tab allows the user to change overlay settings for each channel.
Below is a screenshot of the overlay tab:
Below is an explanation of fields that can be modified on the overlay settings screen:
Channel: This dropdown box allows the user to select a channel from the dropdown list to modify.
Cover Area: This button allows the user to set the cover area. Drag the mouse to set the proper section size. The
system supports a maximum of 4 zones in one channel.
Preview/Monitor: There are two types of cover areas
Preview means the privacy mask zone cannot be viewed by user when system is in preview status.
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o Monitor means the privacy mask zone cannot be viewed by the user when system is in monitor status.
Time Display: This button allows the user to select whether the system displays time on playback video.
Clicking the set button and allows the user to drag the timestamp to the desired position on the screen.
Channel Display: This button allows the user to select whether the system displays channel number on playback
video. Clicking the set button allows the user to drag the title to the corresponding position on the screen.
To revert to default settings, click the Default button near the bottom left hand corner. To copy settings to another
channel, click the Copy button near the bottom right hand corner. To confirm settings, click the Save button near
the bottom right hand corner. To cancel any modifications, click the Cancel button near the bottom right hand
corner. To apply the settings, click the Apply button near the bottom right hand corner. After completing the setup
please click the save button to go back to the previous menu.
Channel Name This screen is used to modify the channel names. Each field supports a maximum of 31 characters.
To revert to default settings, click the Default button near the bottom left hand corner. To confirm settings, click the
Save button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the
bottom right hand corner. To apply the settings, click the Apply button near the bottom right hand corner. After
completing the setup please click the save button to go back to the previous menu.
Channel Type This screen is used to set the channel type. The supported channel types are coaxial, UTP, and IP.
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To revert to default settings, click the Default button near the bottom left hand corner. To confirm settings, click the
Save button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the
bottom right hand corner. To apply the settings, click the Apply button near the bottom right hand corner. After
completing the setup please click the save button to go back to the previous menu.
Network
This menu controls all network related functions for the DVR and governs how the DVR interacts with the network it
is connected to.
TCP/IP TCP/IP stands for Transmission Control Protocol/Internet Protocol and it is the language/protocol that allows
communication between internet connected devices, whether on a local network, or a on the Internet at large. This
screen allows for TCP/IP settings to be modified for the DVR to establish connection to the network.
Below is a screenshot of the TCP/IP settings screen:
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Below is an explanation of the fields on the TCP/IP settings screen:
IP Version: This dropdown allows the user to select the IP version. The two options are IPV4 and IPV6.
MAC address: This field shows the DVRs MAC address, which is unique to this device. This number is read-only and
is used to access a local area network (LAN).
Static vs DHCP: This check box allows the user to choose between a static IP address, and a dynamic IP address.
DHCP stands for Dynamic Host Configuration Protocol, and this enables the DVR to automatically obtain an IP
address from another network device such as a server or more commonly, a router. When the DHCP function is
enabled, the user cannot modify the IP address, Subnet Mask, or Gateway, as these values are obtained from the
DHCP function. To view the current IP address, DHCP needs to be disabled. Note: When PPPoE is enabled,
modification of IP Address, Subnet Mask, and Gateway becomes prohibited.
IP Address: This field allows the user to enter a custom IP address.
Subnet Mask: This field allows the user to enter a custom subnet mask. The default subnet mask is 255.255.255.0.
This number is used to determine which subnetwork the IP address belongs to.
Default Gateway: This field allows the user to enter the default gateway for the network. The default gateway
should be on the same IP subnet as the DVRs IP. That is to say, the specified length of the subnet prefix should have
the same string. For example, if the IP address is 192.168.0.25, the default gateway should start with 192.168.0.X.
The default gateway is usually the IP address of the router.
MTU: MTU stands for Maximum Transmission Unit. This field allows the user to set the MTU value of the network
adapter. The value ranges from 1280-7200 bytes. The default value is 1500 bytes. Please note MTU modification
may result in network adapter reboot and the network turning off. That is to say, MTU modification can affect the
current network service. The system may pop up a dialog box to confirm setup when the MTU value is changed.
Click the OK button to confirm current value and reboot or can click the Cancel button to terminate the current
modification. Before the modification, you can check the MTU of the gateway; the MTU of the DVR should be the
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same or lower than the MTU of the gateway. This way, packets can be reduced, and the network transmission
efficiency be enhanced. The following MTU values are for reference only.
1500: Ethernet information packet maximum value and it is also the default value. It is the typical setup when there
is no PPPoE or VPN. It is the default setup of some routers, switches, and network adapters.
1492: Recommend value for PPPoE
1468: Recommend value for DHCP.
Preferred DNS server: This field allows the user to enter the DNS server IP address.
Alternate DNS server: This field allows the user to enter the Alternate DNS server IP address.
LAN download: This checkbox allows the user to enable the user to process the downloaded data first. The
download speed is 1.5X or 2.0X compared to the normal streaming speed.
To revert to default settings, click the Default button near the bottom left hand corner. To confirm settings, click the
Save button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the
bottom right hand corner. To apply the settings, click the Apply button near the bottom right hand corner. After
completing the setup please click the save button to go back to the previous menu.
Connection This screen allows users to configure port connections. It is important that the system is rebooted if any changes are
made to the settings on this screen. Also, ensure that port values do not conflict. Below is a screenshot of the
connection screen:
Below is an explanation of the fields on the Connection settings screen:
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Maximum Connection: This field represents the maximum number of users that can be connected to the DVR at the
same time. The maximum number of users the DVR can support at one time is 128.
TCP Port: This field designates the Transmission Control Protocol (TCP) port number. The default value is 37777.
UDP Port: This field designates the User Datagram Protocol (UDP) port number. The default value is 37778.
HTTP Port: This field designates the Hypertext Transfer Protocol (HTTP) port number. The default value is 80.
HTTPS Port: This field designates the Hypertext Transfer Protocol Secure (HTTPS) port number. The default value is
443.
RTSP Port: This field designates the Real Time Streaming Protocol (RTSP) port number. The default value is 554.
To revert to default settings, click the Default button near the bottom left hand corner. To copy settings to another
channel, click the Copy button near the bottom right hand corner. To confirm settings, click the Save button near
the bottom right hand corner. To cancel any modifications, click the Cancel button near the bottom right hand
corner. To apply the settings, click the Apply button near the bottom right hand corner. After completing the setup
please click the save button to go back to the previous menu.
PPPoE PPPoE stands for Point-to-Point Protocol over Ethernet. This screen allows users to configure PPPoE connections.
Below is a screenshot of the PPPoE screen:
To revert to default settings, click the Default button near the bottom left hand corner. To copy settings to another
channel, click the Copy button near the bottom right hand corner. To confirm settings, click the OK button near the
bottom right hand corner. To cancel any modifications, click the Cancel button near the bottom right hand corner.
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To apply the settings, click the Apply button near the bottom right hand corner. After completing the setup please
click the save button to go back to the previous menu.
DDNS DDNS stands for Dynamic Domain Name Server. This technology is used to automatically update name servers in
real time to help the DVR maintain a persistent address despite changes in location or configuration. What this
means is that even when the DVR is restarted, moved, or reconfigured, it can keep the same IP address, thus
allowing remote users uninterrupted access to the DVR, rather than having to request a new IP address to use for
remote access anytime a change is made.
To use this feature, users will need to setup an account with a DDNS service. The DVR supports a variety of DDNS
services such as AmcrestDDNS, NO-IP DDNS, CN99 DDNS, Dyndns DDNS, and private DDNS services. Based on which
service is selected, different options may show on this screen. For purposes of this guide, AmcrestDDNS will be
used. To use AmcrestDDNS, go to http://www.AmcrestDDNS.com and register for an account. If the account is
inactive for a year, AmcrestDDNS may take back the domain name, but an email will be sent beforehand as a
warning.
Below is a screenshot of the DDNS settings screen, configured to AmcrestDDNS:
Below is an explanation of the fields that can be configured on DDNS settings screen when set to AmcrestDDNS
type.
Fields with a * next to them appear when AmcrestDDNS is selected:
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Enable: This checkbox allows the user to enable DDNS on the DVR.
DDNS Type: This dropdown box allows the user to select which DDNS service is being used on the DVR.
*Server IP: This field allows the user to enter the IP address for the server used by the specific DDNS service.
For AmcrestDDNS, the default address is www.AmcrestDDNS.com
*Domain Mode: This radio button allows the user to choose a custom domain names, or the default one generated
by the AmcrestDDNS system.
*Domain Name: This field allows the user to enter the domain name from the AmcrestDDNS service.
*Email Address: This field allows the user to enter the email address associated with the AmcrestDDNS account.
To revert to default settings, click the Default button near the bottom left hand corner. To test the current settings,
click Test near the bottom left hand corner. To confirm settings, click the OK button near the bottom right hand
corner. To cancel any modifications, click the Cancel button near the bottom right hand corner. To apply the
settings, click the Apply button near the bottom right hand corner.
IP Filter This screen allows for the filtering of IP addresses, either blocking them, or granting them access to the DVR. This
feature helps make the DVR more secure by limiting remote access only to approved users. Below is a screenshot of
the IP Filter screen:
Below is an explanation of fields on the IP Filter settings screen:
Enable: This checkbox allows the user to enable the IP Filter feature. Many of the other fields below cannot be
edited if this checkbox is not checked.
Type: This dropdown box allows the user to select an IP address type. There are two types of IP addresses that can
be used by this feature. Only one of them can be activated at a time.
o Trusted Sites: This setting allows the user to enter trusted IP addresses. All other addresses will be blocked.
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o Blocked Sites: This setting allows all IP addresses, but blocks the ones that are specified.
Start Address/End Address: This field allows the user to enter IP addresses, and depending on which button is
clicked, it can either add a single IP address, or a section of IP addresses to the IP Filter list.
The DVR can support a maximum of 64 IP addresses on this list.
Newly added IP addresses are enabled by default but can be disabled or added to the block list. If the system is in
trusted sites mode, select the IP address, and delete it to remove it from the list. If the system is in blocked sites
mode, add the IP address to the blocked sites list to prevent that IP from getting access.
The IP address column supports both IPV4 and IPV6 IP address formats. For IPV6 addresses, the system can
optimize them to make the addresses more readable.
aa:0000: 00: 00aa: 00aa: 00aa: 00aa: 00aa can be optimized to aa:: aa: aa: aa: aa: aa: aa
IP addresses automatically have spaces before or after the address removed as they are entered.
For adding a single IP, enter it in the Start Address field. For entering in a section of IP addresses, enter in IP
addresses in both fields, ensuring that the larger number IP address is in the End Address field.
Note: The system also supports the adding of MAC addresses.
Delete: This button allows a user to remove a specific IP address from the IP Filter list. Edit: This button allows a
user to edit start or end addresses.
To revert to default settings, click the Default button near the bottom left hand corner. To test the current settings,
click Test near the bottom left hand corner. To confirm settings, click the OK button near the bottom right hand
corner. To cancel any modifications, click the Cancel button near the bottom right hand corner. To apply the
settings, click the Apply button near the bottom right hand corner.
Email This screen allows for the configuring of email settings to permit the DVR to send emails when the connected
cameras or alarms are triggered. Below is a screenshot of the email settings screen:
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Below is an explanation of the fields on the Email settings screen:
Enable: This checkbox allows the user to enable the email feature.
SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server
used by the email service.
Port: This field allows the user to enter the port that corresponds to the selected SMTP server.
User Name: This field allows the user to enter the username used to login to the selected SMTP server.
Password: This field allows the user to enter the password associated with the SMTP username.
Sender: This field allows the user to enter the sender email address. This email address will be the one that sends
out all emails pertaining to the alerts and alarm emails sent by the DVR.
Receiver: This field allows the user to enter the receiver email address. These email addresses are the ones that will
receive any emails pertaining to alert and alarm emails sent by the DVR. Up to 3 email addresses can be entered in
this field.
Subject: This field allows the user to define the subject line of the email that is sent to the receivers.
Attachment: This checkbox allows the user to enable the attachment of screenshots with emails.
Encrypt Type: This dropdown box allows the user to select an encryption type. There are two types of email
encryption that are available
SSL: Secure Socket Layer
TLS: Transport Layer Security
Event Interval: This field allows the user to define, in seconds, how many events can be triggered concurrently.
Health Enable: This checkbox allows the user to enable the function that causes the system to send out a test email
to ensure if the connection is OK or not.
Interval: This field allows the user to define, in minutes, how often emails can be sent by the system. This helps to
curb heavy load on the email server when multiple events are occurring.
To revert to default settings, click the Default button near the bottom left hand corner. To test the current settings,
click Test near the bottom left hand corner. To confirm settings, click the OK button near the bottom right hand
corner. To cancel any modifications, click the Cancel button near the bottom right hand corner. To apply the
settings, click the Apply button near the bottom right hand corner.
FTP FTP stands for File Transfer Protocol. This protocol allows for remote uploading of files to a server. This feature
requires the use of an FTP tool on a computer to enable the use of FTP features on the DVR.
Once an FTP tool has been acquired, installed, and configured to allow read, write, append, and delete access, then
the DVR can be configured to use FTP. Below is a screenshot of the FTP menu screen:
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Below is an explanation of the fields on the FTP settings screen:
Enable: This checkbox allows the user to enable the FTP feature for the DVR.
Server IP: This field allows the user to enter the FTP server IP address and port.
User Name: This field allows the user to enter the FTP username.
Password: This field allows the user to enter the FTP server password. The checkbox next to this field enables
anonymous access to the FTP.
Remote Directory: This field allows the user to designate which folder the DVR will upload files to.
File Length: This field allows the user to dictate how large upload files can be.
Image Upload Interval: This field allows the user to define, in seconds, how often images can be uploaded to the
FTP server.
Channel: This field allows the user to pick a channel to set FTP settings for.
Weekday: This field allows the user to pick a day of the week to set FTP settings for.
Time Period 1: This field allows the user to specify a time period and what types of files to upload (Alarm, Motion,
Regular).
Time Period 2: This field allows the user to specify a time period and what types of files to upload (Alarm, Motion,
Regular).
To revert to default settings, click the Default button near the bottom left hand corner. To test the current settings,
click Test near the bottom left hand corner. To confirm settings, click the OK button near the bottom right hand
corner. To cancel any modifications, click the Cancel button near the bottom right hand corner. To apply the
settings, click the Apply button near the bottom right hand corner.
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UPnP UPnP stands for Universal Plug and Play, and it is a protocol used to easily connect devices to the internet. In the
case of this DVR, it allows the DVR to connect to the router in an easy manner to quickly allow for remote
connection. Below is a screenshot of the UPnP settings screen:
Below is an explanation of the fields in the UPnP settings screen:
PAT: PAT stands for Port Address Translation, and it is something that the UPnP protocol handles. This checkbox
allows the user to enable UPnP on the device.
UPnP Status: This field shows the UPnP status and has two options:
o Unknown: This means that UPnP is offline.
o Successful: This means that UPnP is working.
Router LAN IP: This field allows the user to enter the IP address of the router that the DVR is trying to connect to.
WAN IP: This field is where the DVR Wide Area Network (WAN) IP is populated. This IP address is what is used to
remotely access the DVR through web access.
PAT Table: This table is used to show how the ports for each protocol listed below have been remapped by the
UPnP protocol.
o The first column shows the order of the services.
o The second column shows the name of the services. To edit this, double click on the service line item.
o The third column shows the name of the protocol used by that service. To edit this, double click on the service line
item.
o The fourth column shows the Internal Port used by that service. To edit this, double click on the service line item.
o The fifth column shows the External Port used by that service. To edit this, double click on the service line item.
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To revert to default settings, click the Default button near the bottom left hand corner. To add a service to the list,
click Add Service near the bottom left hand corner. To delete a service, click Delete near the bottom left hand
corner. To confirm settings, click the OK button near the bottom right hand corner. To cancel any modifications,
click the Cancel button near the bottom right hand corner. To apply the settings, click the Apply button near the
bottom right hand corner.
To view a video on how to remotely access your DVR using UPnP, go to http://amcrest.com/videos
and view the video titled How to Gain Remote Access to Your HDCVI DVR with Universal Plug and
Play.
Multicast Multicast is a feature that enables the DVR to broadcast its live view to multiple computers on the same network.
Below is a screenshot of the multicast screen:
Below is an explanation of the fields in the Multicast settings screen:
Enable: This checkbox allows the user to enable the Multicast feature for the DVR.
IP Address: This field allows the user to enter the multicast IP address.
Port: This field allows the user to enter the port number for the multicast IP address.
For more information on how to configure multicast, see the information below.
Multicast IP Address Range (IPV4): 224.0.0.0 through 239.255.255.255
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Well-known IPv6 multicast addresses
Address Description
ff02::1 All nodes on the local network segment
ff02::2 All routers on the local network segment
ff02::5 OSPFv3 All SPF routers
ff02::6 OSPFv3 All DR routers
ff02::8 IS-IS for IPv6 routers
ff02::9 RIP routers
ff02::a EIGRP routers
ff02::d PIM routers
ff02::16 MLDv2 reports (defined in RFC 3810)
ff02::1:2 All DHCP servers and relay agents on the local network segment (defined in RFC 3315)
ff02::1:3 All LLMNR hosts on the local network segment (defined in RFC 4795)
ff05::1:3 All DHCP servers on the local network site (defined in RFC 3315)
ff0x::c Simple Service Discovery Protocol
ff0x::fb Multicast DNS
ff0x::101 Network Time Protocol
ff0x::108 Network Information Service
ff0x::181 Precision Time Protocol (PTP) version 2 messages (Sync, Announce, etc.) except peer delay
measurement
ff02::6b Precision Time Protocol (PTP) version 2 peer delay measurement messages
ff0x::114 Used for experiments
To revert to default settings, click the Default button near the bottom left hand corner. To confirm settings, click the
OK button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the bottom
right hand corner. To apply the settings, click the Apply button near the bottom right hand corner.
Register The register feature allows the DVR to register itself with a specified proxy, so that the DVR can be remotely
accessed via a proxy. A proxy is a computer server that acts as an intermediary between client computers that are
seeking resources from a server. Below is a screenshot of the Register settings screen:
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Below is an explanation of the fields on the Register settings screen:
Enable: This checkbox allows the user to enable the Register feature for the DVR.
No: This dropdown box allows the user to select the proxy number. Currently the DVR can only configure one proxy.
Server IP Address: This field allows the user to enter the proxy server IP address.
Port: This field allows the user to enter the proxy port number.
ID: This field allows the user to enter the proxy ID number.
Note: Do not enter a network default port for this port number. It may result in a port conflict.
To revert to default settings, click the Default button near the bottom left hand corner. To confirm settings, click the
Save button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the
bottom right hand corner. To apply the settings, click the Apply button near the bottom right hand corner.
Alarm Center The alarm center feature is used to allow users to connect the DVR to their alarm server, so the server can receive a
notice when certain events happen. One common use for the alarm center is to send daily reports on the status of
the DVRs connection to the network. Below is a screenshot of the Alarm Center settings screen:
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Below is an explanation of the fields on the Alarm Center settings screen:
Enable: This checkbox allows the user to enable the Alarm Center feature for the DVR.
Protocol Type: This field allows the user to select which protocol type they want to use for the alarm. Currently,
only the private protocol type is available.
Server IP: This field allows the user to enter the IP address of the alarm server.
Port: This field allows the user to enter the port number of the alarm server.
Self-Report Time: This field allows the user to enter a time of the day when they want to receive a report about the
DVRs connection to the network each day.
To revert to default settings, click the Default button near the bottom left hand corner. To confirm settings, click the
Save button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the
bottom right hand corner. To apply the settings, click the Apply button near the bottom right hand corner.
P2P The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the DVR. The
HDCVI uses an app called Amcrest View, and it is available on both iOS and Android. Below is a screenshot of the
P2P settings screen:
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Below is an explanation of the fields on the P2P settings screen:
Enable: This checkbox allows the user to enable the P2P feature for the DVR.
Status: This field shows the status of the P2P connection. Once connected using the app, this field should display
the word Online.
Cell Phone Client: This is the unique QR code is used as a quick reference point for downloading the Amcrest View
Pro app onto your mobile device.
Device SN: This is the unique QR Code associated with your DVRs serial number. Use this as a quick reference point
when setting up your DVR on the Amcrest View Pro app.
To confirm settings, click the Save button near the bottom right hand corner. To cancel any modifications, click the
Cancel button near the bottom right hand corner. To apply the settings, click the Apply button near the bottom
right hand corner.
Event
Video Detect
Main Menu -> Settings -> Event -> Video Detect opens the Detection interface. Here there are 3 options, each
representing a detection type: Motion Detection, Video Loss, and Tampering.
Tips:
The motion detection icon will be present if the motion detection alarm has been triggered on the current channel.
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To set the motion detection region, click and drag the mouse over the region desired. Once the region has been set,
click the OK button to save the current region setup, and right click on the mouse to exit the motion detection
interface.
Motion Detect
The motion detection settings screen is where motion detection can be setup for each individual channel. Based on
the active motion detection region, the DVR can generate a motion detection alarm when a moving signal is
detected in a specified area. Below is a screenshot of the motion detection settings screen:
Below is a description of the fields on the Motion Detection settings page:
Channel: The channel dropdown menu is used to select which channel you would like to use to set your motion
detection.
Enable: This checkbox allows the user to enable the motion detection function for a specific channel. To select a
channel, click on the drop-down menu provided on the right.
Period: This setup button takes the user to the motion detection period settings screen. Below is a screenshot of
the motion detection period settings screen.
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o Click and drag on the yellow bars to specify time zones for motion detection. To edit multiple days at once, either
click the checkboxes next to the names, or click the checkbox next to All to edit all the days at once. Once the
checkbox is clicked, press save to save and apply your detection settings. Click Cancel to undo any changes and
return to the motion detection settings screen. Click Default to use the default settings.
o To specify time zones in greater detail for each day, click the Setup button to the left of the time bar, and the Time
Period setup screen will appear. The screenshot below shows the Time Period settings screen:
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o The system allows for the configuration of up to 6 different time periods. Click the checkbox to the left of the time
period to enable that time period. Click the text next to each period to edit the time
period. To copy time periods, click the checkboxes next to the days of the week that youd like to copy the settings
to. Once finished on this screen, click Save to return to the time period settings screen.
Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600
seconds. This time value controls how long the alarm signal lasts. Based on motion detection, a buzzer can go off, a
tour can begin, PTZ can be activated, a snapshot can be taken, or a channel can begin recording.
For example, if the anti-dither time is set to 10 seconds, each alarm may last 10 seconds if the local alarm is
activated. During the process, if the system detects another local alarm signal at the fifth second, the buzzer, tour,
PTZ activation, snapshot, record channel functions will begin another 10 seconds while the screen prompt, alarm
upload, email will not be activated again. After 10 seconds, if system detects another alarm signal, it can generate a
new alarm since the anti-dither time has expired.
Region: The setup button takes the user to the motion detection region setup screen for that specific channel. On
the next page is a screenshot of the motion detection region screen.
When the setup button is clicked, the current channels interface comes into a full screen view. The user can then set
up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100). Each region has
a specific color, and the region selector tool is displayed when the mouse is moved to the top of the screen.
Sensitivity is the amount of change required to increase the motion detected by a percentage. The lower the
sensitivity, the more movement is required to trigger an alarm.
Threshold is the level that the motion detection needs to reach to trigger an alarm.
The lower the threshold, the more likely that motion will trigger an alarm.
o To designate a zone, click and drag the mouse over the area desired. When a colored box is displayed over the live
feed, that area is now enabled for motion detection. Clicking the FN button will switch the mode between armed
and disarmed, so that clicking and dragging the mouse can either designate a motion detection zone or remove any
motion detection zone markers.
o After the motion detection zone is set, click the enter button to exit the motion detection screen. Remember to
click the save button on the motion detection settings screen, otherwise the motion detection zones will not go into
effect. Clicking the escape button to leave the motion detection zone and will not save the zone setup.
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Record Channel: This checkbox allows the user to enable the system to record video for that channel when a
motion detection alarm is triggered. Delay is also associated with this tab, it is the This field specifies in seconds
how long the delay between alarm activation and recording should be.
PTZ Activation: Allows the user to active PTZ functionality to applicable PTZ devices.
Delay: Allows the user to set a delay in between motion event activation.
Tour: Allows the user to enable the camera to activate a PTZ tour when a motion detection alarm is triggered.
Snapshot: Allows the user to enable the camera to take a snapshot when a motion detection alarm is triggered.
Voice Prompts: Allows the user to customize voice prompts for motion detected events.
Show Message: This checkbox allows the user to enable the system to show an on-screen message when a motion
detection alarm is triggered.
Send Email: This checkbox allows the user to enable the system to send an email when a motion detection alarm is
triggered.
Buzzer: Allows the user to trigger a buzzer once a motion event is detected.
Log: Allows the user to log all motion detected events that are triggered in the device.
Alarm Upload: This checkbox allows the user to enable the system to upload alarm information when a motion
detection alarm is triggered.
To revert to default settings, click the Default button near the bottom left hand corner. To copy settings to another
channel, click Copy near the bottom left hand corner. To test a channels motion detection, click Test near the
bottom left hand corner. To confirm settings, click the OK button near the bottom right hand corner. To cancel any
modifications, click the Cancel button near the bottom right hand corner. To apply the settings, click the Apply
button near the bottom right hand corner.
Video Loss
The video loss settings screen is where the DVR can be setup to notify the user any time there is video loss on any of
the channels. Below is a screenshot of the video loss settings screen:
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Below is a description of the fields on the Video Loss settings page:
Channel: The channel dropdown menu is used to select which channel you would like to use to set your motion
detection.
Enable: This checkbox allows the user to enable the motion detection function for a specific channel. To select a
channel, click on the drop-down menu provided on the right.
Period: This setup button takes the user to the motion detection period settings screen. Below is a screenshot of
the motion detection period settings screen.
o Click and drag on the green bars to specify time zones for motion detection. To edit multiple days at once, either
click the checkboxes next to the names, or click the checkbox next to All to edit all the days at once. Once the
checkbox is clicked, press save to save and apply your detection settings. Click Cancel to undo any changes and
return to the motion detection settings screen. Click Default to use the default settings.
o To specify time zones in greater detail for each day, click the Setup button to the left of the time bar, and the Time
Period setup screen will appear. The screenshot below shows the Time Period settings screen:
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The system allows for the configuration of up to 6 different time periods. Click the checkbox to the left of the time
period to enable that time period. Click the text next to each period to edit the time period. To copy time periods,
click the checkboxes next to the days of the week that youd like to copy the settings to. Once finished on this
screen, click Save to return to the time period settings screen.
CAM Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to
600 seconds. This time value controls how long the alarm signal lasts. Based on motion detection, a buzzer can go
off, a tour can begin, PTZ can be activated, a snapshot can be taken, or a channel can begin recording.
For example, if the anti-dither time is set to 10 seconds, each alarm may last 10 seconds if the local alarm is
activated. During the process, if the system detects another local alarm signal at the fifth second, the buzzer, tour,
PTZ activation, snapshot, record channel functions will begin another 10 seconds while the screen prompt, alarm
upload, email will not be activated again. After 10 seconds, if system detects another alarm signal, it can generate a
new alarm since the anti-dither time has expired.
Record Channel: This checkbox allows the user to enable the system to record video for that channel when a
motion detection alarm is triggered. Delay is also associated with this tab, it is the This field specifies in seconds
how long the delay between alarm activation and recording should be.
PTZ Activation: Allows the user to active PTZ functionality to applicable PTZ devices.
Tour: Allows the user to enable the camera to activate a PTZ tour when a motion detection alarm is triggered.
Snapshot: Allows the user to enable the camera to take a snapshot when a motion detection alarm is triggered.
Voice Prompts: Allows the user to customize voice prompts for motion detected events.
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Show Message: This checkbox allows the user to enable the system to show an on-screen message when a motion
detection alarm is triggered.
Send Email: This checkbox allows the user to enable the system to send an email when a motion detection alarm is
triggered.
Buzzer: Allows the user to trigger a buzzer once a motion event is detected.
Log: Allows the user to log all motion detected events that are triggered in the device.
Alarm Upload: This checkbox allows the user to enable the system to upload alarm information when a motion
detection alarm is triggered.
To revert to default settings, click the Default button near the bottom left hand corner. To copy settings to another
channel, click Copy near the bottom left hand corner. To test a channels motion detection, click Test near the
bottom left hand corner. To confirm settings, click the OK button near the bottom right hand corner. To cancel any
modifications, click the Cancel button near the bottom right hand corner. To apply the settings, click the Apply
button near the bottom right hand corner.
Tampering
The tampering settings screen is where the DVR can be setup to notify the user any time a camera is tampered with
or if the output video is only displaying in one color. Below is a screenshot of the video tampering settings screen:
Below is a description of the fields on the Tampering settings page:
Channel: The channel dropdown menu is used to select which channel you would like to use to set your motion
detection.
Enable: This checkbox allows the user to enable the motion detection function for a specific channel. To select a
channel, click on the drop-down menu provided on the right.
Period: This setup button takes the user to the motion detection period settings screen. Below is a screenshot of
the motion detection period settings screen.
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o Click and drag on the green bars to specify time zones for motion detection. To edit multiple days at once, either
click the checkboxes next to the names, or click the checkbox next to All to edit all the days at once. Once the
checkbox is clicked, press save to save and apply your detection settings. Click Cancel to undo any changes and
return to the motion detection settings screen. Click Default to use the default settings.
o To specify time zones in greater detail for each day, click the Setup button to the left of the time bar, and the Time
Period setup screen will appear. The screenshot below shows the Time Period settings screen:
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o The system allows for the configuration of up to 6 different time periods. Click the checkbox to the left of the time
period to enable that time period. Click the text next to each period to edit the time
period. To copy time periods, click the checkboxes next to the days of the week that youd like to copy the settings
to. Once finished on this screen, click Save to return to the time period settings screen.
CAM Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to
600 seconds. This time value controls how long the alarm signal lasts. Based on motion detection, a buzzer can go
off, a tour can begin, PTZ can be activated, a snapshot can be taken, or a channel can begin recording.
o For example, if the anti-dither time is set to 10 seconds, each alarm may last 10 seconds if the local alarm is
activated. During the process, if the system detects another local alarm signal at the fifth second, the buzzer, tour,
PTZ activation, snapshot, record channel functions will begin another 10 seconds while the screen prompt, alarm
upload, email will not be activated again. After 10 seconds, if system detects another alarm signal, it can generate a
new alarm since the anti-dither time has expired.
Record Channel: This checkbox allows the user to enable the system to record video for that channel when a
motion detection alarm is triggered. Delay is also associated with this tab, it is the This field specifies in seconds
how long the delay between alarm activation and recording should be.
Sensitivity Allows the user to set a preset sensitivity setting for motion detected events.
PTZ Activation: Allows the user to active PTZ functionality to applicable PTZ devices.
Tour: Allows the user to enable the camera to activate a PTZ tour when a motion detection alarm is triggered.
Snapshot: Allows the user to enable the camera to take a snapshot when a motion detection alarm is triggered.
Voice Prompts: Allows the user to customize voice prompts for motion detected events.
Show Message: This checkbox allows the user to enable the system to show an on-screen message when a motion
detection alarm is triggered.
Send Email: This checkbox allows the user to enable the system to send an email when a motion detection alarm is
triggered.
Buzzer: Allows the user to trigger a buzzer once a motion event is detected.
Log: Allows the user to log all motion detected events that are triggered in the device.
Alarm Upload: This checkbox allows the user to enable the system to upload alarm information when a motion
detection alarm is triggered.
To revert to default settings, click the Default button near the bottom left hand corner. To copy settings to another
channel, click Copy near the bottom left hand corner. To test a channels motion detection, click Test near the
bottom left hand corner. To confirm settings, click the OK button near the bottom right hand corner. To cancel any
modifications, click the Cancel button near the bottom right hand corner. To apply the settings, click the Apply
button near the bottom right hand corner.
Abnormality This screen is used to specify system action in the case of either hard drive abnormality, or network abnormality.
HDD.
This screen allows the user to specify actions that occur when there is an abnormality with the DVRs hard disk drive
(HDD). Below is a screenshot of the HDD Abnormality settings screen:
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Below is an explanation of the fields on the HDD Abnormality settings screen:
Event Type: This field allows the user to specify which HDD abnormality event type they would like to configure
settings for.
No Disk: No hard drive is detected.
Disk Error: The hard drive has an error.
Disk No Space: The hard drive is about to or has run out of space.
Less Than: This field allows the user to specify at what percentage of free disk space this condition should be
triggered.
Enable: This checkbox allows the user to enable the features below for the specified event type.
Show Message: This checkbox allows the user to enable the system to show an on-screen message when an HDD
abnormality occurs.
Alarm Upload: This checkbox allows the user to enable the system to upload alarm information when an HDD
abnormality occurs.
Send Email: This checkbox allows the user to enable the system to send an email when an HDD abnormality occurs.
Buzzer: This checkbox allows the user to enable the system to activate a buzzer when an HDD abnormality occurs.
To save settings, click the Save button near the bottom right hand corner. To cancel any modifications, click the
Cancel button near the bottom right hand corner. To apply the settings, click the Apply button near the bottom
right hand corner.
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Network
This screen allows the user to specify actions that occur when there is an abnormality with the DVRs network
connection. Below is a screenshot of the Network Abnormality settings screen:
Below is an explanation of the fields on the Network Abnormality settings screen:
Event Type: This field allows the user to specify which Network abnormality event type they would like to configure
settings for.
o Net Disconnected: The network connection has been disconnected.
o IP Conflict: There is a device on the network with the same IP address.
o MAC Conflict: There is a device on the network with the same MAC address.
Enable: This checkbox allows the user to enable the features below for the specified event type.
Show Message: This checkbox allows the user to enable the system to show an on-screen message when a network
abnormality occurs.
Send Email: This checkbox allows the user to enable the system to send an email when a network abnormality
occurs.
Record Channel: This checkbox allows the user to enable the system to start recording video when a network
abnormality occurs. Multiple cameras can be specified to start recording based on this function.
Buzzer: This checkbox allows the user to enable the system to activate a buzzer when a network abnormality
occurs.
Delay: This field specifies in seconds how long the delay between alarm activation and buzzer activation should be.
To save settings, click the Save button near the bottom right hand corner. To cancel any modifications, click the
Cancel button near the bottom right hand corner. To apply the settings, click the Apply button near the bottom
right hand corner.
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User
This screen allows the user to specific actions that occur when there is an abnormality with the user account
connection. Below is a screenshot of the User Abnormality settings screen:
Below is an explanation of the fields on the Network Abnormality settings screen:
Event Type: This field allows the user to specify which Network abnormality event type they would like to configure
settings for.
o Net Disconnected: The network connection has been disconnected.
o IP Conflict: There is a device on the network with the same IP address.
o MAC Conflict: There is a device on the network with the same MAC address.
Enable: This checkbox allows the user to enable the features below for the specified event type.
Show Message: This checkbox allows the user to enable the system to show an on-screen message when a network
abnormality occurs.
Send Email: This checkbox allows the user to enable the system to send an email when a network abnormality
occurs.
Record Channel: This checkbox allows the user to enable the system to start recording video when a network
abnormality occurs. Multiple cameras can be specified to start recording based on this function.
Buzzer: This checkbox allows the user to enable the system to activate a buzzer when a network abnormality
occurs.
Delay: This field specifies in seconds how long the delay between alarm activation and buzzer activation should be.
To save settings, click the Save button near the bottom right hand corner. To cancel any modifications, click the
Cancel button near the bottom right hand corner. To apply the settings, click the Apply button near the bottom
right hand corner.
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System
General This screen displays general settings for the DVR. Below is a screenshot of the general settings screen:
Below is an explanation of the fields on the General settings screen:
Device Name: This field allows the user to customize the name of the HDCVI.
Device No: This field allows the user to customize the devices number.
Language: This dropdown box allows the user to select a language for the DVR. Options include English, Simplified
Chinese, Traditional Chinese, Italian, Japanese, French, and Spanish.
Video Standard: This dropdown box allows the user to select a video standard. The options are between PAL and
NTSC.
HDD Full: This dropdown box allows the user to specify what to do when the HDD is full. There are two options:
o Overwrite: This option lets the DVR overwrite the oldest recorded video on the DVR.
o Stop Record: This option causes the DVR to stop recording once the HDD is full.
Pack Duration: This field allows the user to define the recording duration. The default value is 60 minutes.
Instant Play: This field allows the user to set the playback time frame that is viewed in the preview interface. This
value can range from 5 to 60 minutes.
Auto Logout: This field allows the user to define in minutes how long the system can stay idle before a user is
logged out. The value can range from 0 to 60 minutes.
Navigation Bar: This checkbox allows the user to enable the navigation bar that shows on the main screen.
Startup Wizard: This checkbox allows the user to enable the startup wizard the next time the system is restarted.
Mouse Sensitivity: This sliding scale allows the user to increase the movement and double click speed of the mouse.
To rest to default settings, click the Default button near the bottom left hand corner. To confirm settings, click the
OK button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the bottom
right hand corner. To apply the settings, click the Apply button near the bottom right hand corner.
Date and Time
This screen displays date and time settings for the DVR. Below is a screenshot of the Date & Time settings screen:
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Below is an explanation of the fields on the Date & Time settings screen:
Date Format: This dropdown box allows the user to specify a date and time format for the DVR to use. There are 3
options.
o YYYY MM DD: Year, Month, Day.
o MM DD YYYY: Month, Day, Year.
o DD MM YYYY: Day, Month, Year.
Time Format: This dropdown box allows the user to specify a time format for the DVR to use. There are two
options.
o 24 Hour
o 12 Hour
Date Separator: This dropdown box allows the user to specify a date separator. There are 3 options:
o Dash
o / Forward Slash
o _ Underscore
System Time: This field allows the user to set the system time and time zone. Click Save to save the system time as
it is shown in the display.
Time Zone: This dropdown box allows the user to specify a time zone for the DVR to use.
DST: This checkbox allows the user to activate DST for the system.
DST Type: This field allows the user to pick whether DST starts on a specific day of the week, or on a specified.
Start Time: This field allows the user to enter a start date and time for DST to begin.
End Time: This field allows the user to enter an end date and time for DST to end on.
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NTP: NTP stands for Network Time Protocol. This checkbox allows the user to enable the use of an NST server to
synchronize the date and time settings on the DVR.
Server IP: This field allows the user to set the NTP server IP address. Clicking the Manual Update button pulls a time
update from the server.
Port: This field allows the user to set the NTP server port number.
Interval: This field allows the user to set the NTP synchronization interval. This number determines how often the
DVR queries the NTP server to get accurate date and time information. This value can be between 0 and 60
minutes.
To revert to default settings, click the Default button near the bottom left hand corner. To save settings, click the
save button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the
bottom right hand corner. To apply the settings, click the Apply button near the bottom right hand corner.
Holiday
This screen displays the holiday settings for the DVR. Below is a screenshot of the Holiday settings screen:
Below is an explanation of the fields on the Holiday settings screen:
1: This number indicates how many holidays are in the system. Each line item has a number to signify its place in
the list.
Status: This dropdown box indicates the status of the holiday. There are two options:
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Open: The holiday is active, and the DVR will stop recording for that holiday period.
Stop: The holiday is inactive, and the DVR will continue normal operation for that holiday period.
Name: This column is where the name of the holiday is displayed.
Date: This column shows the date that the holiday occurs on.
Period: This column shows the range in which the holiday occurs.
Edit: This column has a button that allows for the editing of the holiday.
Delete: This column has a button that allows for the deletion of the holiday.
Add New Holidays: This button allows the user to add a holiday. Below is screenshot of the Add New Holidays
screen.
Note:
Holidays take precedence over the scheduled setup.
Holidays do not roll over based on their inherent date. Meaning, if a holiday is set for October 30th, then the system
will treat every October 30th as a holiday.
Display This screen is used to set display settings for the DVR. Below is a screenshot of the display settings screen:
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Below is an explanation of the fields on the Display settings screen:
Time Display: This checkbox allows the user to choose whether the time stamp shows in the playback video.
Channel Display: This checkbox allows the user to choose whether the channel number is displayed in the playback
video.
Original Rate: This checkbox allows the user to choose the original rate of the display being monitored by the
device.
Preview Enhancement: This checkbox allows the user to optimize the margin of the playback video.
Transparency: This slider allows the user to change the transparency of the menu screens on the DVR. The range
goes from 0% to 100%.
Resolution: This dropdown box allows the user to change the resolution of the DVR. There are 4 options:
o 19201080
o 12801024 (default)
o 1280720
o 1024768
To revert to default settings, click the Default button near the bottom left hand corner. To save settings, click the
save button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the
bottom right hand corner. To apply the settings, click the Apply button near the bottom right hand corner.
Tour
This screen is used to activate tour functionality for the live preview. Below is a screenshot of the Tour Setup
screen:
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Below is an explanation of the fields on the Tour Setup settings screen:
Enable: This checkbox allows the user to enable the tour functionality.
Note: An alternate way to enable or disable tour is by clicking on the navigation bar.
Interval: This field allows the user to set an interval in seconds for how quickly the tour cycles through channels.
This value ranges from 5 to 120 seconds.
Video Detect: This dropdown box allows the user to select whether they want to see 1 or 4 cameras at a time in the
tour.
Alarm: This is a list that allows the user to select channels and add alarms as a part of the tour.
Window Split: This list allows the users to select channels add as a part of the tour. The number in the corner
indicates how many channels are available.
o Add: This button allows the user to add a channel from the tour.
o Modify: This button allows the user to modify or edit a channel from the tour.
o Delete: This button allows the user to remove a channel from the tour.
o Move Up: This button allows the user to move a camera up in the tour queue.
o Move Down: This button allows the user to move a camera down in the tour queue.
To revert to default settings, click the Default button near the bottom left hand corner. To confirm settings, click the
OK button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the bottom
right hand corner. To apply the settings, click the Apply button near the bottom right hand corner.
or
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Zero Channel
This screen is used to configure zero channel encoding functionality. This feature allows for the preview of several
channels in one channels window. Note: This feature only works on the Web Access view. Below is a screenshot of
the Zero-Channel Encoding settings screen:
Below is an explanation of the fields on the Zero-Channel Encoding settings screen:
Enable: This checkbox allows the user to enable the zero-channel encoding functionality.
Compression: This dropdown box allows the user to select the compression settings used by the system for zero-
channel encoding. The default is H.264.
Resolution: This dropdown box allows the user to select the resolution used by the system for zero-channel
encoding. There are 2 options for resolution (in pixels):
CIF: 352 x 240
D1 720 x 480
Frame Rate: This dropdown box allows the user to select the frame rate used by the system for zero-channel
encoding. The range is between 1 and 30 frames per second.
Bit Rate: This dropdown box allows the user to select the bit rate used by the system for zero-channel encoding.
There are 7 options, and all are measures in kilobytes per second (Kb/S):
o 896 o 1024 o 1280 o 1536 o 1792 o 2048 o 4016
Overlay: This checkbox allows the user to enable a timestamp on the zero-channel encoded video.
Set: This button allows the user to set a time stamp position on the video.
To revert to default settings, click the Default button near the bottom left hand corner. To save settings, click the
save button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the
bottom right hand corner. To apply the settings, click the Apply button near the bottom right hand corner.
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PTZ This screen is used to configure Pan/Tilt/Zoom (PTZ) functionality. Below is a screenshot of the PTZ settings screen:
Below is an explanation of the fields on the PTZ settings screen:
Channel: This dropdown box allows the user to pick which channel they would like to change PTZ settings for.
Control Mode: This dropdown box allows the user to pick which control move they would like to use for the
specified channel. The two options are Serial and HDCVI.
Protocol: This dropdown box allows the user to pick a protocol for the specified channel. Default is HDCVI.
Address: This dropdown box allows the user to pick the corresponding PTZ address for the channel.
Baud Rate: This dropdown box allows the user to pick a baud rate for the PTZ channel. The options are 1200, 2400,
4800, 9600, 19200, 38400, 57600, or 115200.
Data Bits: This dropdown box allows the user to pick the amount of data bits for the PTZ transmission. The options
are 5, 6, 7, or 8.
Stop Bits: This dropdown box allows the user to pick the amount of stop bits for the PTZ transmission. The options
are 1, 1.5, or 2.
Parity: This dropdown box allows the user to pick the parity for the PTZ transmission. The options are none, odd or
even.
To revert to default settings, click the Default button near the bottom left hand corner. To copy settings to another
channel, click Copy near the bottom left hand corner. To save settings, click the save button near the bottom right
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hand corner. To cancel any modifications, click the Cancel button near the bottom right hand corner. To apply the
settings, click the Apply button near the bottom right hand corner.
Voice This screen is used to set and manage voice file settings for scheduled alerts. To use this function, you will need to
use a USB device with preset voice files on them. The interface will import the files into the File Manage tab. Below
is a screenshot of the file manage tab:
Below is an explanation of the fields on the File Manage screen:
File Name: Indicates the name of the file you will be importing into the system.
Size: Indicates the size of that file.
Play: Allows the user to playback and hear the file they are importing.
Rename: Allows the user to rename the file if necessary.
Delete: Allows the user to delete the file from the USB storage device.
Add: Allows the user to add or import the voice file into the system.
Schedule
This tab allows the user to schedule a voice file towards a specific period on the device. Below is a screenshot of the
schedule tab:
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Below is an explanation of each field in this menu:
Period: Allows the user to set a time period for the schedule voice event.
File Name: Allows the user to choose which voice file will be used during the event.
Interval: Allows the user to determine a specific interval of time (in minutes) the event will occur.
Repeat: Allows the user to set a specific number of repeats for the indicated voice alarm.
Output: Allows the user to set the audio output of the voice event. This will be default to Mic.
To save settings, click the save button near the bottom right hand corner. To cancel any modifications, click the
Cancel button near the bottom right hand corner. To apply the settings, click the Apply button near the bottom
right hand corner.
Account This menu is used to manage user accounts, user account passwords, and user groups. Below are a few
considerations to keep in mind when editing this information:
The DVR comes with 2 usernames by default:
Username: admin Password: admin
Username: default Password: default
It is highly recommended to change the passwords for the admin and default accounts.
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Each user name and user group name can only contain letters, numbers, underline marks, dashes, or dots. No
empty spaces are allowed.
The maximum number of users is 64, and the maximum number of users that can be in one group is 20.
There are two levels for user management: administrator and user. Administrator has more rights than a normal
user and can modify key DVR settings.
Each user can belong to only one group, and user rights cannot exceed group rights.
User
This screen is used to configure User Account settings. Below is a screenshot of the User Account settings screen:
Below is an explanation of the fields on the User Account settings screen:
Number: This number indicates how many users are in the system. Each line item has a number to signify its place
in the list.
User Name: This column indicates an account's username.
Group Name: This column shows which group the username belongs to.
Modify: This column has a button that allows for the account's properties to be edited.
Delete: This column has a button that allows for the account's properties to be deleted.
Status: This column shows what the status of a certain account is.
MAC Address: This column shows the account's MAC address.
Add User: This button allows the user to add another user account. Below is a screenshot of the Add User screen.
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Note:
It is recommended to give the general user fewer rights than an administrative one.
When a new user is created, a MAC address can be entered for the user. This can limit the user's ability to logon
from another device. If left blank, the user can logon from any MAC address.
There is a total of 98 rights that can be assigned to a user.
Group
This screen is used to configure Group Account settings. Below is a screenshot of the Group Account settings
screen:
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Below is an explanation of the fields on the User Group settings screen:
Number: This number indicates how many groups are in the system. Each line item has a number to signify its place
in the list.
Group Name: This column indicates an account's username.
Modify: This column has a button that allows for the account's properties to be edited.
Delete: This column has a button that allows for the account's properties to be deleted.
Memo: This column indicates any notes about the user group.
Add Group: This button allows the user to add another user group. On the next page is a screenshot of the Add
Group screen.
Note:
It is recommended to give the general user fewer rights than an administrative one.
There is a total of 98 rights that can be assigned to a user.
Security Questions
This screen is used to configure or modify security questions for password resets. Below is a screenshot of this
menu:
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To update or modify a security questions from the dropdown menu choose a security question from the Question 1
field. Then in the Answer field, place the answer to that question. Do the same for questions two. When you have
finished creating your security questions, click on the Set button to set and apply the settings to your NVR. To
delete a question, click on Delete.
Auto Maintain This screen is used to configure Auto Maintenance settings for the DVR. Below is a screenshot of the Auto Maintain
settings screen:
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Below is an explanation of the fields on the Auto Maintain settings screen:
Auto Reboot: This dropdown field allows the user to set a day of the week and time to automatically reboot the
system to keep the system healthy.
Auto Delete Old Files: This dropdown field allows the user to delete old files. The two settings are Never and
Customized. When customized is selected, several days can be specified. Any files that exist past that many days in
the past are deleted to create space on the DVR's hard drive.
To confirm settings, click the OK button near the bottom right hand corner. To cancel any modifications, click the
Cancel button near the bottom right hand corner. To apply the settings, click the Apply button near the bottom
right hand corner.
IMP/EXP This screen is used to manage importing and exporting of system configurations. This feature can be used to clone
the settings from one DVR to another. Below is a screenshot of the IMP/EXP settings screen:
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Below is an explanation of the fields on the Config Backup settings screen:
Device Name: This dropdown field allows the user to select a device to pull configuration data from.
Refresh: This button refreshes the list of devices connected to the DVR.
Total Space: This field displays the total storage capacity on the selected device.
Free Space: This field displays the remaining storage capacity on the selected device.
New Folder: This button allows the user to create a new folder on the selected device.
Format: This button allows the user to format the selected device.
Import: This button allows the user to import configuration data to the DVR.
Export: This button allows the user to export current configuration data to another device.
Default This screen is used to revert the DVR back to its default settings. This feature can be used to restore the DVR to its
factory setup conditions. Below is a screenshot of the Default settings screen:
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There are 5 different settings areas that can be reset to default settings: Camera settings, Event settings, Network
settings, System settings, and Storage settings. All of these settings can be reset by the use of the All checkbox.
The following settings are also reset with a factory reset:
System Menu Color
Language
Time Display Mode
Video Format
IP Address
User Accounts
To confirm settings, click the OK button near the bottom right hand corner. To cancel any modifications, click the
Cancel button near the bottom right hand corner. To apply the settings, click the Apply button near the bottom
right hand corner.
Upgrade This screen is used to update the DVR's firmware to the latest version. To conduct a system update, it is required to
put an update file onto a USB storage device and plug it into the DVR. Ensure the update file is named update.bin.
Below is a screenshot of the Update screen:
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Once the USB device with the firmware update is plugged in, navigate to this screen and click the Start button to
begin the firmware update process.
Storage This menu allows the user to update, modify, and manage device storage settings within the DVR. For more details
on this menu please refer to the sections below.
Schedule This screen is used to specify the recording schedule for both recorded video and snapshots.
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Below is an explanation of the fields on the Record settings screen:
Channel: This dropdown box allows the user to pick which channel they would like to change video recording
settings for.
Prerecord: This field allows the user to capture extra video that occurs before an event. Up to 30 seconds of video
prior to a recording event can be captured to provide context to a recording.
Redundancy: This checkbox allows the user to enable the redundancy backup feature. This feature allows the DVR
to record video to two hard drives concurrently to ensure that in the case of a hard drive failure, the recorded data
may be backed up to another hard drive.
o Note: This function only works if the HDD has two hard drives installed.
o Note: One hard drive must be designated as redundant from the HDD Manager menu.
Record Types: There are 4 types of recordings:
o Regular: Regular recording means that the DVR captures all footage for the specified time period. Regular recording
is represented by green.
o MD: Motion Detection recording means that the DVR captures only footage when the motion detection alarm is
activated. MD recording is represented by yellow.
o Alarm: Alarm recording means that the DVR captures only footage when an alarm is activated. Alarm recording is
represented by the color red.
o MD & Alarm: This type of recording is a combination of motion detection and alarm footage, and records when
either a motion detection alarm or general alarm is activated. MD & Alarm recording is represented by the color
white.
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To set a recording schedule for your device, click on the set option located on the right of the day you wish to set
the schedule. The system allows for the configuration of up to 6 different time periods.
Click the text next to each period to edit the time you wish to set for that specific period. Next, choose which record
type you would like to set for each period. You will also need to select the days you wish to apply these settings. To
select all days, select the all options to apply the settings to all days of the week.
To revert to default settings, click the Default button near the bottom left hand corner. To copy settings to another
channel, click Copy near the bottom left hand corner. To confirm settings, click the OK button near the bottom right
hand corner. To cancel any modifications, click the Cancel button near the bottom right hand corner. To apply the
settings, click the Apply button near the bottom right hand corner.
Snapshot
This tab is where snapshot recording settings are configured. Below is a screenshot of the Snapshot settings screen:
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Note: Prior to setting up a schedule for snapshots in this menu, it is highly recommended to do the following 3
steps.
1. Go to Main Menu -> Settings -> Storage -> Record and enable snapshot for any channels that may be using this
feature.
2. Go to Main Menu -> Settings -> Camera -> Encode -> Snapshot Interface and configured the settings on this page.
3. Go to Main Menu -> Settings -> Event -> Detect and enable snapshot for any specified channels for motion
detection, video loss, and video masking.
Below is an explanation of the fields on the Snapshot settings screen:
Channel: This dropdown box allows the user to pick which channel they would like to change video recording
settings for.
Record Types: There are 4 types of recordings:
o Regular: Regular recording means that the DVR captures all footage for the specified time period. Regular recording
is represented by green.
o MD: Motion Detection recording means that the DVR captures only footage when the motion detection alarm is
activated. MD recording is represented by yellow.
o Alarm: Alarm recording means that the DVR captures only footage when an alarm is activated. Alarm recording is
represented by the color red.
o MD & Alarm: This type of recording is a combination of motion detection and alarm footage, and records when
either a motion detection alarm or general alarm is activated. MD & Alarm recording is represented by the color
white.
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To set a recording schedule for your device, click on the set option located on the right of the day you wish to set
the schedule. The system allows for the configuration of up to 6 different time periods.
Click the text next to each period to edit the time you wish to set for that specific period. Next, choose which record
type you would like to set for each period. You will also need to select the days you wish to apply these settings. To
select all days, select the all options to apply the settings to all days of the week.
To revert to default settings, click the Default button near the bottom left hand corner. To copy settings to another
channel, click Copy near the bottom left hand corner. To confirm settings, click the OK button near the bottom right
hand corner. To cancel any modifications, click the Cancel button near the bottom right hand corner. To apply the
settings, click the Apply button near the bottom right hand corner.
Note: Alarm activated snapshots have higher recording priority than scheduled snapshots. If there is an overlap,
alarm activated snapshots will take precedence.
Note: To enable FTP upload of snapshots, connection to an FTP server must be configured. See section 4.10.2.7 for
more information.
To revert to default settings, click the Default button near the bottom left hand corner. To copy settings to another
channel, click Copy near the bottom left hand corner. To confirm settings, click the OK button near the bottom right
hand corner. To cancel any modifications, click the Cancel button near the bottom right hand corner. To apply the
settings, click the Apply button near the bottom right hand corner.
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HDD Manage This screen is meant to help the user monitor the DVRs hard drives. Using this screen, the user can see the current
HDD type, status, and capacity. The user can also use this screen to format hard drives and change hard drive
properties.
Below is a screenshot of the HDD Manage settings screen:
Below is an explanation of the fields on the HDD Manage settings screen:
SATA: This shows how many hard drives the system can support.
1 here means the system supports a maximum of 1 HDD.
The symbol on the next row shows the status of the connected hard drive.
0 means that the current HDD is functioning normally.
X means there is an error with the hard drive connection, or that there is no connected hard drive.
? means that the hard drive is damaged and should be replaced.
Hard Drive List:
This shows what hard drives are currently connected to the DVR and displays information about them.
o Device Name: This column shows the names of the connected hard disk drives (HDD).
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o Type: This column shows the type of access the DVR has to the hard drive. To change a hard drives type, click the
downward arrow next to the HDDs type and select the desired type. There are 3 possible settings:
Read-Only: This allows the DVR to read the data, but not modify it in anyway.
Write-Only: This allows the DVR to write data to the HDD, but not read any data from it.
Read/Write: This allows the DVR to both read and write data on the HDD.
Status: This column shows the status of the connected hard drive. There are 3 statuses:
Normal: This means the hard drive is operating normally.
Error: This means the DVR is experiencing an error when attempting to access the hard drive.
Disconnected: This means that the HDD has disconnected from the DVR.
Free Space/Total Space: This field shows the free space on the hard drive compared to its total capacity.
To refresh the hard drive list, click Refresh near the bottom left hand corner. To format a hard drive, select a hard
drive to format from the list, and then click Format near the bottom left hand corner. To confirm settings, click the
OK button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the bottom
right hand corner. To apply the settings, click the Apply button near the bottom right hand corner.
Record This screen allows the user to specify which channels can record and take snapshots. The settings on this screen
supersede all others when it comes to allowing channels the ability to record information. Below is a screenshot of
the Record screen:
Below is an explanation of all the fields on the Record settings page:
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Main Stream: The main stream is the stream through which the channels transmit data by default. There are 3
settings that can be used for the main stream.
o Schedule: Channels will record as they have been scheduled, and not in any other capacity.
o Manual: Channels will support all recording type. This includes scheduled recording.
o Stop: Channels will not record in any capacity. This includes scheduled and manual recording.
Extra Stream: Otherwise known as the sub stream, this stream allows for additional data to be transmitted.
There are 3 settings that can be used for the main stream.
o Schedule: Channels will record as they have been scheduled, and not in any other capacity.
o Manual: Channels will support all recording type. This includes scheduled recording.
o Stop: Channels will not record in any capacity. This includes scheduled and manual recording.
Snapshot: This set of options can either enable or disable the snapshot functionality for specific channels.
To confirm settings, click the OK button near the bottom right hand corner. To cancel any modifications, click the
Cancel button near the bottom right hand corner. To apply the settings, click the Apply button near the bottom
right hand corner.
HDD Detect This screen allows the user to run an error detection report on the DVRs hard drives. Below is a screenshot of the
HDD Detect settings menu:
Below is an explanation of the fields on the HDD Detect settings page:
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Type: This dropdown box allows the user to select which type of HDD detection report to run. There are two
options:
o Quick Detect: Quick detect runs a quick hard drive error detection report.
o Full Detect: Full detect runs a more detailed hard drive error report and may take more time.
HDD: This dropdown box allows the user to select which HDD to run the HDD detection report on. Multiple hard
drives can be selected.
Start Detect: This button started the HDD detection report.
Stop Detect: This button stops the HDD detection report.
Report
Once the report is done, the results show in the Report tab. Below is a screenshot of the detect report tab:
To view detailed results of the report, double click the line item, or click the magnifying glass in the view column of
the report. The detailed view looks like the screenshot below:
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The Results tab shows a visual representation of the hard drive scan results. The S.M.A.R.T. tab shows
S.M.A.R.T. report results.
Web Operation
One of the main features of your Amcrest DVR is the ability to access the DVR and all its features through the web.
Whether you want to view the live feed from remote location, or you want the ability to display the live feed on
multiple computers on your local network, the device can accommodate all those needs.
To enable web client operation, ensure the following items are completed:
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The DVR is connected to the Network via an Ethernet cable.
The DVR and the PC are on the same network OR the DVR has been configured for remote access.
Local Web Access NPAPI plugins have been recently depreciated by most mainstream web browsers such as recent versions Google Chrome (Plugin), Edge, and Firefox. Currently, our team is pursuing a solution to this, however, as a primary means of accessing the web user interface for your Amcrest device in a web browser, we recommend using Internet Explorer. Other browsers will also be functional such as a previously released version of Mozilla Firefox, such as Firefox 49.0.2, or Safari 11.
As an alternative, other secondary browsers will also be functional for the web user interface such as, SeaMonkey, and Pale Moon web browsers. SeaMonkey is compatible with Windows and Mac and is free to use, Pale Moon is only compatible with Windows and Linux systems. Conversely, both browsers will require the use of a plugin like other web browsers.
Note: Pale Moon users, please use the 32-bit version of the browser as the 64-bit version may be incompatible with our plugins.
Internet Explorer is currently the most preferred method of accessing your device on your computer from a web browser. To access the web UI via Internet Explorer please refer to the information provided below.
Locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads
In the All Downloads menu, click on IP Config Software to begin the free download. Once the download has completed installing, locate the IP address associated with the device you would like to view in the browser.
Enter this IP address into the Internet Explorer browser and press enter to load the web user interface.
In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login.
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If this is the first-time logging into your device, you will be prompted to modify the password for your device. To
modify the password, enter the new password you would like to use in the New Password field and confirm. The
password used should be between 8 and 32 characters long with a combination of letters and numbers. Click
Ok when done to log into the web user interface.
To view your device on the browser you will need to download the plugin. To download the plugin, click on the
Please click here to download and install the plugin prompt in the middle of the screen.
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Click Run to download the plugin.
The browser will then show the live feed of your connected device in the web user interface.
If the process above is not working, please contact Amcrest Support via one of the following options:
Visit http://amcrest.com/contacts and use the email form
Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538
International Callers (Outside of US): +1-713-893-8956
USA: 713-893-8956
Canada: 437-888-0177
UK: 203-769-2757
Email Amcrest Customer Support support@amcrest.com
Remote Web Access
There are two main methods for setting up remote access: UPnP/DDNS, and Port Forwarding.
UPnP/DDNS Remote Access Setup
Using Universal Plug and Play (UPnP) and Dynamic Domain Name Server (DDNS) functionality is the easiest way to
setup stable remote access. For this method, your router should support the uPnP networking protocol and the
protocol should be enabled. Please refer to your router manufacturers documentation to learn how to enable uPnP
on your router.
To view a video on how to setup the HDCVI for UPnP/DDNS remote access go to
http://amcrest.com/videos and view the video titled
How to Gain Remote Access to Your HDCVI DVR with Universal Plug and Play.
Below is a step-by-step walkthrough that details how to setup the HDCVI for Remote Web Access using UPnP and
DDNS:
1. Login to your DVR, open the main menu then go to Settings -> Network.
2. Using the left-hand menu, go to the Connection menu, and write down the HTTP port. It is recommended to ensure
the port number is at least 5 digits long to prevent any port conflicts. If need be, change the port to a 5-digit
number that is less than 65535, note the number down, and click save before proceeding to the next step.
3. The system will prompt you to reset the DVR. Click OK and wait for the DVR to restart.
4. Login to your DVR, open the main menu then go to Settings -> Network.
5. Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed.
6. Click the DDNS menu item on the left-hand menu, click the enable checkbox, and then click the Apply button on the
bottom right.
7. Write down the entire Domain Name field, including the white text that says .AmcrestDDNS.com 8. Click the UPnP
menu item on the left-hand menu and click the enable radio button at the top.
9. While in the UPnP menu, double click the HTTP port, and change both the internal and external HTTP ports to
match the number that was used in step 2.
10. Uncheck the last 4 checkboxes in the PAT table on the UPnP menu.
11. Click apply and ensure the UPnP status field says Searching.
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12. Exit this menu to go back to the main menu, then re-enter the UPnP menu, and ensure the UPnP status says
Success.
13. Open a web browser and enter in the DDNS domain name address from step 3, enter in a colon, then type the port
number from step 4 on to the end.
a. For example, if the DDNS domain name is http://abc123456789.AmcrestDDNS.com and your HTTP Port is 33333, the
URL would be http://abc123456789.AmcrestDDNS.com:33333
14. The browser may prompt you to install a plugin. Click install to download the plugin, and then click on the plugin
installation file to install the plugin.
15. If the browser prompts you to allow the plugin to work on the computer, hit Allow to ensure the plugin can run
successfully.
16. Enter in login details into the username and password fields.
17. Click the WAN option, and then click Login.
18. Once the main interface opens, click the plug icons next to each camera on the list on the left-hand side, and
activate the main stream for each of them to enable the live feed.
If the process above is not working, please contact Amcrest Support via one of the following options:
Visit http://amcrest.com/contacts and use the email form
Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538
International Callers (Outside of US): +1-713-893-8956
USA: 713-893-8956
Canada: 437-888-0177
UK: 203-769-2757
Email Amcrest Customer Support support@amcrest.com
Port Forwarding Remote Access Setup Port Forwarding is an alternative method to setting up remote access for the DVR. This method should only be used
if the UPnP/DDNS Remote Access method did not work.
To view a video on how to setup the HDCVI for Port Forwarding remote access go to
http://amcrest.com/videos and view the video titled
How to Gain Remote Access to Your HDCVI DVR with Port Forwarding.
Below is a step-by-step walkthrough that details how to setup the HDCVI for Remote Web Access using UPnP:
1. Login to your DVR, open the main menu then go to Settings -> Network.
2. Open the TCP/IP settings screen.
3. By default, the DVR has the mode set to Static. Click the radio button next to DHCP to change this to DHCP. The IP
Address, Subnet Mask, Default Gateway, Preferred DNS, and Alternate DNS should all change to 0s.
4. Click Save to save these settings. This should now open the main menu.
5. From the main menu, go to Settings -> Network.
6. On the TCP/IP settings screen, the IP Address, Subnet Mask, Default Gateway, Preferred DNS, and Alternate DNS
should all be populated.
7. Click the radio button next to Static, to change the mode to Static.
8. Write down the IP Address that is currently in the IP address field.
9. Click the Save button.
10. Using the left-hand menu, go to the Connection menu, and write down the TCP, UDP, and HTTP port number. It is
recommended to ensure that these port numbers are at least 5 digits long to prevent any port conflicts. If need be,
change each of these port numbers to a 5-digit number that is less than 65535, note the numbers down, and click
save before proceeding to the next step.
11. Go to http://www.canyouseeme.org/ and check to ensure each of the port numbers specified in step 10 are open.
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12. Write down the manufacturer name, brand, and model name for the router that the DVR is connected to, and then
proceed to portforward.com on your web browser.
13. Open the port forwarding guide section on the left-hand side menu.
14. Find the router brand name in the list and click it.
15. Find the router model number and click it.
16. Click the Default Guide link near the middle of the page.
17. This guide will help you take the step necessary to port forward on the router. Follow these steps, and then return
to the DVR.
18. Login to your DVR, open the main menu then go to Settings -> Network.
19. Click the DDNS menu item on the left-hand menu, click the enable checkbox, and then click the Apply button on the
bottom right.
20. Write down the entire Domain Name field, including the white text that says.AmcrestDDNS.com
21. Open a web browser and enter in the DDNS domain name address from step 20, enter in a colon, then type the
HTTP port number from step 10 on to the end.
a. For example, if the DDNS domain name is http://abc123456789.AmcrestDDNS.com and your HTTP Port is 33333, the
URL would be http://abc123456789.AmcrestDDNS.com:33333
22. The browser may prompt you to install a plugin. Click install to download the plugin, and then click on the plugin
installation file to install the plugin.
23. If the browser prompts you to allow the plugin to work on the computer, hit Allow to ensure the plugin can run
successfully.
24. Enter in login details into the username and password fields.
25. Click the WAN option, and then click Login.
26. Once the main interface opens, click the plug icons next to each camera on the list on the left-hand side, and
activate the main stream for each of them to enable the live feed.
If the process above is not working, please contact Amcrest Support via one of the following options:
Visit http://amcrest.com/contacts and use the email form
Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538
International Callers (Outside of US): +1-713-893-8956
USA: 713-893-8956
Canada: 437-888-0177
UK: 203-769-2757
Email Amcrest Customer Support support@amcrest.com
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Web Access Interface
LAN Live View Interface
The interface on the LAN Live View consists of 8 major sections:
1. Menu Bar: There are 6 menu items on the menu bar.
a. Live: This button takes the user to the Live View interface (pictured above)
b. Playback: This button takes the user to the Playback interface. See section 5.3.3.
c. Alarm: This button takes the user to the Alarm interface. See section 5.3.4.
d. Settings: This button takes the user to the Settings interface. See section 5.4.
e. Info: This button takes the user to the Information interface. See section 5.5.
f. Logout: This button logs the user out of the system. See section 5.6.
2. Channel List: On this side bar, there is a list of all the channels available, as well as an Open All button. The Open All
button enables/disables real-time channel monitoring for all of the channels.
a. To switch between the main stream and the sub stream, click the channel name and select which stream to use. For
more information on main stream vs sub stream, see section 4.10.5.3.
3. Start Talk Button: This button allows the user to broadcast audio via their audio-enabled camera or audio output
device. Note: If the audio input port from the device to the client-end is using the first channel audio input port,
during the bidirectional talk process, the system will not encode the audio data from the 1-channel. There are 4
bidirectional talk protocols available in the system:
a. Default
b. G711a
c. G711u
d. PCM
4. Instant Record Button: This button allows the user to begin manual recording. Click the button again to restore the
system to the previous recording mode.
5. Local Play Button: This button allows the user to playback saved files from their PC. Saved files have a .dav
extension. Click the local play button to open a file browser to select a playback file.
6. PTZ Operation Panel: This set of controls allows the user to remotely control PTZ enabled cameras. Please refer to
section 4.4.2 for more information on how to use the PTZ controls.
2
3 4 5
6
7
8
1
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7. Image Setup and Alarm Output: These controls allow the user to modify the live-feed image settings, as well as
alarm output notifications.
8. Live Feed View Settings: This set of controls allows the user to change their view in the live view screen. From left to
right, the buttons do the following: Set video quality, set video fluency, enter full screen mode, scan, enter 1-
window mode, enter 4-window mode, enter 6-window mode, enter 8-window mode, enter 9-window mode, enter
13-window mode, and enter 16-window mode.
WAN Live View Interface
There are minor differences between the LAN and WAN Live View Interfaces.
The interface on the WAN Live View consists of 7 major sections:
1. Menu Bar: There are 6 menu items on the menu bar.
a. Live: This button takes the user to the Live View interface (pictured above)
b. Playback: This button takes the user to the Playback interface. See section 5.3.3.
c. Alarm: This button takes the user to the Alarm interface. See section 5.3.4.
d. Settings: This button takes the user to the Settings interface. See section 5.4.
e. Info: This button takes the user to the Information interface. See section 5.5.
f. Logout: This button logs the user out of the system. See section 5.6.
2. Channel List: On this side bar, there is a list of all the channels available, as well as an Open All button. The Open All
button enables/disables real-time channel monitoring for all of the channels.
a. To switch between the main stream and the sub stream, click the channel name and select which stream to use. For
more information on main stream vs sub stream, see section 4.10.5.3.
3. Start Talk Button: This button allows the user to broadcast audio via their audio-enabled camera or audio output
device. Note: If the audio input port from the device to the client-end is using the first channel audio input port,
during the bidirectional talk process, the system will not encode the audio data from the 1-channel. There are 4
bidirectional talk protocols available in the system:
a. Default
b. G711a
c. G711u
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d. PCM
4. Instant Record Button: This button allows the user to begin manual recording. Click the button again to restore the
system to the previous recording mode.
5. PTZ Operation Panel: This set of controls allows the user to remotely control PTZ enabled cameras. Please refer to
section 4.4.2 for more information on how to use the PTZ controls.
6. Image Setup: These controls allow the user to modify the live-feed image settings.
7. Live Feed View Settings: This set of controls allows the user to change their view in the live view screen. From left to
right, the buttons do the following: Set video quality, set video fluency, enter full screen mode, scan, enter 1-
window mode, enter 4-window mode, enter 6-window mode, enter 8-window mode, enter 9-window mode, enter
13-window mode, and enter 16-window mode.
Playback Interface
This is the interface for the DVR web access playback menu. There are 6 main sections:
1. View Selection: This panel allows the user to view the different channel layouts.
2. Calendar: This panel allows the user to pick a date that they would like to playback video from.
3. File List: This button opens a file list of all recorded video for a specific date range. From here, the user can
download these videos to their PC.
4. Trim Panel: This panel allows the user to trim playback video for download. By specifying time stamps, the user can
trim down.
5. Recorded Video Panel: This panel allows the user to specify what type of video they would like to playback and it
also allows the user to select where to start playback from.
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6. Playback Bar: This panel allows the user to control playback. It also allows the user to control playback speed, and
playback volume.
Clicking the File List opens the following screen on the sidebar:
This allows the user to select files for download. Select the files by clicking the checkbox next to each file, and then
click download to download the files to the PC. Clicking more, opens the advanced download screen where the user
can download individual files, download by time frame, or add a watermark to a video. Below are screenshots of
the advanced download screen:
This is the Download by File screen. The top part of the screen allows the user to search through the files. The
buttons on the bottom allow the user to download files to the PC or download to USB.
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This is the Download by Time screen. The top part of the screen allows the user to select a channel and a time
frame from which to download any recorded video. The Download to Local button opens a dialog box asks the user
to where to save the downloaded file.
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This is the Watermark screen. This screen allows users to add a watermark to downloaded video, and to verify
watermarked videos.
Alarm Interface
This is the interface for the DVR's Alarm management menu. There are 4 main sections. See the table below for
more information:
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Number Section Parameter Function
1 Alarm Type Video loss The system triggers the alarm when video loss occurs.
Motion detection The system triggers the alarm when motion detection
occurs.
Tampering The system triggers the alarm when camera is maliciously
masked.
Disk full The system triggers the alarm when the disk is full.
Disk error The system triggers the alarm when a disk error occurs.
External alarm An alarm input device triggers the alarm.
2 Operation
Prompt The system automatically pops up an alarm icon on the
Alarm button in the main interface when there is an alarm.
3 Alarm
Sound
Play alarm sound The system sends out an alarm sound when an alarm
occurs. A custom sound can be used.
Sound path Here you can specify the alarm sound file.
4 Alarm
Indicator
All All triggered alarms are displayed here.
Web Access Settings Menu
The web access settings menu has slight differences with the DVR's menu. In this section, the web access settings
menu will be explained in depth just like the DVR settings menu had been explained in the sections above.
To access the web access settings menu, click the gear icon near the top right-hand corner of the web access
interface.
Camera Image Settings
This screen is allowing the user to adjust the image settings for each channel. See below for a screenshot of the
image settings screen:
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Below is an explanation for each of the fields on the Image Settings screen:
Channel: This dropdown box allows the user to select a channel from the dropdown list to modify.
Period: This dropdown box allows the user to select a period of time for which to modify the image settings. The
user can configure up to 2 periods to encompass the entire 24 hours in the day. Click the checkbox to enable the
period image settings changes.
Saturation: This slider is used to adjust monitor window saturation. The value ranges from 0 to 100. The default
value is 50. The larger the number, the strong the color is. This value has no effect on the general brightness of the
whole video. The video color may become too strong if the value is too high. For the grey part of the video, the
distortion may occur if the white balance is not accurate. Please note the video may not be clear if the value is too
low. The recommended value ranges from 40 to 60.
Brightness: This slider is used to adjust monitor window brightness. The value ranges from 0 to 100. The default
value is 50. The larger the number, the brighter the video is. When you input the value here, the bright section and
the dark section of the video will be adjusted accordingly. You can use this function when the
whole video is too dark or too bright. Please note the video may become hazy if the value is too high. The
recommended value ranges from 40 to 60.
Contrast: This slider is used to adjust monitor window contrast. The value ranges from 0 to 100. The default value is
50. The larger the number is, the higher the contrast is. You can use this function when the whole video brightness
is OK but the contrast is not correct. Please note the video may become hazy if the value is too low. If this value is
too high, the dark section may lack brightness while the bright section may over expose. The recommended value
ranges from 40 to 60.
Sharpness: This slider is used to adjust the sharpness of the video. The value ranges from 0 to 100. The larger the
value is, the clearer the edges are and vice versa. Note: The higher the value, the higher likelihood of picture noise
occurring. The default value is 50 and the recommended value ranges from 40 to 60.
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To customize the picture, click Customize near the bottom left hand corner. To revert to default settings, click the
Default button near the bottom left hand corner. To cancel any modifications, click the Cancel button near the
bottom right hand corner.
Encode
This tab is used to set the video encoding settings for each channel. See below for a screenshot of the tab:
Below is an explanation of the fields on the Encode settings screen:
Parameter Function
Channel This dropdown box allows the user to select a channel from the dropdown
list to modify.
Video Enable This checkbox allows the user to enable the extra video stream. This is
checked by default for the main stream.
Code Stream
Type
This dropdown box allows the user to select different encode frame rates for different recorded events. This includes the main stream, motion stream, and alarm stream.
The system supports active control frame function (ACF). It allows the user to record in different frame rates. For example, a high frame rate can be used to record important events, and
a low frame rate can be used to record scheduled events. The DVR also
allows for the option to set different frame rates for motion detection
recordings and alarm recordings.
Compression This dropdown box allows the user to select a compression protocol. The
system supports H.264 and MJPEG video compression protocols.
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Resolution This dropdown box allows the user to set the resolution. The system
supports various resolutions and they can be selected from this dropdown
list.
Frame Rate This dropdown box allows the user to select a frame rate. Frame rate
settings range from 1f/s to 25f/s in NTSC mode and 1f/s to 30f/s in PAL
mode.
Bit Rate This dropdown box allows the user to select a bit rate type. The system
supports two bit rate types: CBR and VBR. In VBR mode, video quality can be
set.
Reference Bit
Rate
This is the recommended bit rate value according to the resolution and
frame rate selected.
I Frame This field allows the user to set the P frame amount between two I frames.
The value ranges from 1 to 150 seconds. Default value is 50. Recommended
value is frame rate *2.
Audio Source This dropdown box allows the user to select an audio source. The system
supports two audio sources: Normal or HDCVI. In normal mode, the audio
signal comes from the audio input. In HDCVI mode, the audio signal comes
from the camera coaxial cable.
Watermark
Enable
This function allows the user to verify if the video has been tampered with.
Watermark bit stream, watermark mode, and a watermark string can be
selected. The default string is DigitalCCTV. The maximum length is 85
characters. This string can only include numbers, characters, and
underscores.
To copy settings to another channel, click the Copy button. To confirm settings, click the Save button. To refresh the
page, click the Refresh button. To revert to default settings, click the Default button.
Snapshot
This tab allows for the selection of snapshot settings. See below for a screenshot of the Snapshot tab:
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Below is a list of snapshot settings that can be modified on this screen:
Parameter Function
Snapshot Mode This dropdown box allows the user to select a snapshot mode. There are two snapshot modes: regular and trigger.
Regular snapshots are taken as scheduled.
Trigger snapshots occur when a motion detection alarm, a tampering
alarm, or a local activation alarm is triggered.
Image Size This dropdown box allows the user to select an image size. There are 4
settings: D1, HD1, 2CIF, and CIF.
Image Quality This dropdown box allows the user to select image quality. Quality is
adjusted on a scale of 1-10.
Snapshot
Frequency
This is to set snapshot frequency. The value ranges from 1 to 7 seconds.
The maximum setting for a customized interval is 3600s/picture.
To copy settings to another channel, click the Copy button. To confirm settings, click the Save button. To refresh the
page, click the Refresh button. To revert to default settings, click the Default button.
Overlay
The overlay tab allows the user to change overlay settings for each channel. Below is a screenshot of the overlay
tab:
Below is an explanation of fields that can be modified on the overlay settings screen:
Parameter Function
Channel This dropdown box allows the user to select a channel from the
dropdown list to modify.
Cover-Area
This button allows the user to set the cover area. Drag the mouse to set
the proper section size. The system supports a maximum of 4 zones in
one channel.
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Preview/Monitor There are two types of cover areas
Preview means the privacy mask zone cannot be viewed by user when system is in preview status.
Monitor means the privacy mask zone cannot be viewed by the user
when system is in monitor status.
Time Display This button allows the user to select whether or not the system displays
time on playback video. Clicking the set button and allows the user to
drag the timestamp to the desired position on the screen.
Channel Title This button allows the user to select whether the system displays
channel number on playback video. Clicking the set button allows the
user to drag the title to the corresponding position on the screen.
To copy settings to another channel, click the Copy button. To confirm settings, click the Save button. To refresh the
page, click the Refresh button. To revert to default settings, click the Default button.
Path
The path tab allows the user to specify a path to record snapshots and manual recordings to on the PC. Below is a
screenshot of the path tab:
To confirm settings, click the Save button. To revert to default settings, click the Default button.
Cam Name Here you can set channel name. Below is a screenshot of the channel name settings screen:
To confirm settings, click the Save button. To refresh the page, click the Refresh button. To revert to default
settings, click the Default button. To confirm settings, click the Save button.
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Channel Type
The channel type menu allows users to select which channel type will be added into the system. This can include
the following types of protocols:
Auto: Allows the user to automatically configure which protocol will be used.
CVI: Allows the user to add a CVI or HDCVI camera to the DVR. for the device.
AHD: Allows the user to add an AHD camera to the DVR.
CVBS: Allows the user to add a CVBS (Analog) camera to the DVR.
Other: Allows the user to add other compatible cameras into the DVR.
IP: Allows the user to add IP cameras into the DVR. The number of cameras that can be added into the DVR will be
specific to the amount of channels it can hold.
Below is a screenshot of the channel type screen:
Note: To add an IP channel, you will need to disable 1 analog channel. The IP channel will be added starting with the
last channel.
To add an IP camera, check the channels listed in the IP field and click on the Add IP CAM button. The system will
need to reboot to activate the new setup parameters. Click Yes to reboot the DVR, allow the device to reboot and
initialize, then add the IP camera accordingly.
To confirm settings, click the Save button. To refresh the page, click the Refresh button. To revert to default
settings, click the Default button. To confirm settings, click the Save button.
Network
TCP/IP TCP/IP stands for Transmission Control Protocol/Internet Protocol and it is the language/protocol that allows
communication between internet connected devices, whether on a local network, or a on the Internet at large.
This screen allows for TCP/IP settings to be modified for the DVR to establish connection to the network. Below is a
screenshot of the TCP/IP settings screen:
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Below is an explanation of the fields on the TCP/IP settings screen:
Parameter Function
Mode Static vs DHCP: This check box allows the user to choose between a
static IP address, and a dynamic IP address. DHCP stands for Dynamic
Host Configuration Protocol, and this enables the DVR to automatically
obtain an IP address from another network device such as a server or
more commonly, a router. When the DHCP function is enabled, the user
cannot modify the IP address, Subnet Mask, or Gateway, as these values
are obtained from the DHCP function. To view the current IP address,
DHCP needs to be disabled. Note: When PPPoE is enabled, modification
of IP Address, Subnet Mask, and Gateway becomes prohibited.
MAC Address This field shows the DVRs MAC address, which is unique to this device.
This number is read-only and is used to access a local area network
(LAN).
IP Version This dropdown allows the user to select the IP version. The two options
are IPV4 and IPV6.
IP Address This field allows the user to enter a custom IP address.
Preferred DNS This field allows the user to enter the DNS server IP address.
Alternate DNS This field allows the user to enter the Alternate DNS server IP address.
For the IP address of IPv6 version, default gateway, preferred DNS, and alternate DNS, the
input value should be 128-digits. It should not be left blank.
LAN Download This checkbox allows the user to enable the user to process the
downloaded data first. The download speed is 1.5X or 2.0X compared to
the normal streaming speed.
To confirm settings, click the Save button. To refresh the page, click the Refresh button. To revert to default
settings, click the Default button. To confirm settings, click the Save button.
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Connection This screen allows users to configure port connections. It is important that the system is rebooted if any changes are
made to the settings on this screen. Also, ensure that port values do not conflict. Below is a screenshot of the
connection screen:
Below is an explanation of the fields on the Connection settings screen:
Parameter Function
Maximum
Connection
This field represents the maximum amount of users that can be
connected to the DVR at the same time. The maximum number of users
the DVR can support at one time is 128.
TCP Port This field designates the Transmission Control Protocol (TCP) port
number. The default value is 37777.
UDP Port This field designates the User Datagram Protocol (UDP) port number. The
default value is 37778.
HTTP Port This field designates the Hypertext Transfer Protocol (HTTP) port
number. The default value is 80.
HTTPS This field designates the Hypertext Transfer Protocol Secure (HTTPS)
port number. The default value is 443.
RTSP Port This field designates the Real Time Streaming Protocol (RTSP) port
number. The default value is 554.
To confirm settings, click the Save button. To refresh the page, click the Refresh button. To revert to default
settings, click the Default button.
PPPoE PPPoE stands for Point-to-Point Protocol over Ethernet. This screen allows users to configure PPPoE connections.
Below is a screenshot of the PPPoE screen:
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To confirm settings, click the Save button. To refresh the page, click the Refresh button. To revert to default
settings, click the Default button.
DDNS DDNS stands for Dynamic Domain Name Server. This technology is used to automatically update name servers in
real time to help the DVR maintain a persistent address despite changes in location or configuration. What this
means is that even when the DVR is restarted, moved, or reconfigured, it can keep the same IP address, thus
allowing remote users uninterrupted access to the DVR, rather than having to request a new IP address to use for
remote access anytime a change is made.
To use this feature, users will need to setup an account with a DDNS service. The DVR supports a variety of DDNS
services such as AmcrestDDNS, NO-IP DDNS, CN99 DDNS, Dyndns DDNS, and private DDNS services. Based on which
service is selected, different options may show on this screen. For purposes of this guide, AmcrestDDNS will be
used. To use AmcrestDDNS, go to http://www.AmcrestDDNS.com and register for an account. If the account is
inactive for a year, AmcrestDDNS may take back the domain name, but an email will be sent beforehand as a
warning. Below is a screenshot of the DDNS settings screen, configured to AmcrestDDNS:
Below is an explanation of the fields that can be configured on DDNS settings screen when set to AmcrestDDNS
type:
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Parameter Function
DDNS Type This dropdown box is used to select which DDNS service is being used on
the DVR.
Server IP Address This field allows the user to enter the IP address for the server used by the
specific DDNS service.
Domain Name This field is where the domain name from the AmcrestDDNS service is
entered.
To confirm settings, click the Save button. To refresh the page, click the Refresh button. To revert to default
settings, click the Default button.
IP Filter This screen allows for the filtering of IP addresses, either blocking them, or granting them access to the DVR. This
feature helps make the DVR more secure by limiting remote access only to approved users. Below is a screenshot of
the IP Filter screen:
Below is an explanation of fields on the IP Filter settings screen:
Enable: This checkbox allows the user to enable the IP Filter feature. Many of the other fields below cannot be
edited if this checkbox is not checked.
Type: This radio button allows the user to select an IP address type. There are two types of IP addresses that can be
used by this feature. Only one of them can be activated at a time.
Trusted Sites: This setting allows the user to enter trusted IP addresses. All other addresses will be blocked.
Blocked Sites: This setting allows all IP addresses, but blocks the ones that are specified.
Delete: This button allows a user to remove a specific IP address from the IP Filter list.
Edit: This button allows a user to edit start or end addresses.
To add another line item, click the Add button. To confirm settings, click the Save button. To refresh the page, click
the Refresh button. To revert to default settings, click the Default button.
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Email This screen allows for the configuring of email settings to permit the DVR to send emails when the connected
cameras or alarms are triggered. Below is a screenshot of the email settings screen:
Below is an explanation of the fields on the Email settings screen:
Parameter Function
Enable This checkbox allows the user to enable the email feature.
SMTP Server SMTP stands for Simple Mail Transfer Protocol. This field allows the
user to enter the SMTP server used by the email service.
Port This field allows the user to enter the port that corresponds to the
selected SMTP server.
Anonymity This checkbox allows the user to anonymously login to the server.
User Name This field allows the user to enter the username used to login to the
selected SMTP server.
Password This field allows the user to enter the password associated with the
SMTP username.
Sender This field allows the user to enter the sender email address. This email
address will be the one that sends out all emails pertaining to the alerts
and alarm emails sent by the DVR.
Encryption Type This dropdown box allows the user to select an encryption type. There are two types of email encryption that are available.
SSL: Secure Socket Layer
TLS: Transport Layer Security
Subject This field allows the user to define the subject line of the email that is
sent to the receivers.
Attachment This checkbox allows the user to enable the attachment of screenshots
with emails.
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Parameter Function
Receiver This field allows the user to enter the receiver email address. These
email addresses are the ones that will receive any emails pertaining to
alert and alarm emails sent by the DVR. Up to 3 email addresses can be
entered in this field.
Interval This field allows the user to define, in seconds, how many events can
be triggered concurrently.
Health Enable This checkbox allows the user to enable the function that causes the
system to send out a test email to ensure if the connection is OK or
not.
Email Test This button causes the system to automatically send out an email once
to test the connection is OK or not. Prior to the email test, please save
the email setup information.
To email a test email, click the Test Email button. To confirm settings, click the Save button. To refresh the page,
click the Refresh button. To revert to default settings, click the Default button.
FTP FTP stands for File Transfer Protocol. This protocol allows for remote uploading of files to a server. This feature
requires the use of an FTP tool on a computer in order to enable the use of FTP features on the DVR.
Once an FTP tool has been acquired, installed, and configured to allow read, write, append, and delete access, then
the DVR can be configured to use FTP. Below is a screenshot of the FTP menu screen:
Below is an explanation of the fields on the FTP settings screen:
Enable: This checkbox allows the user to enable the FTP feature for the DVR.
Server IP: This field allows the user to enter the FTP server IP address and port.
User Name: This field allows the user to enter the FTP username.
Password: This field allows the user to enter the FTP server password. The checkbox next to this field enables
anonymous access to the FTP.
Remote Directory: This field allows the user to designate which folder the DVR will upload files to.
File Length: This field allows the user to dictate how large upload files can be.
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Image Upload Interval: This field allows the user to define, in seconds, how often images can be uploaded to the
FTP server.
Channel: This field allows the user to pick a channel to set FTP settings for.
Weekday: This field allows the user to pick a day of the week to set FTP settings for.
Time Period 1: This field allows the user to specify a time period and what types of files to upload (Alarm, Motion,
and Regular).
Time Period 2: This field allows the user to specify a time period and what types of files to upload (Alarm, Motion,
and Regular).
To test the FTP, click the Test FTP button. To confirm settings, click the Save button. To refresh the page, click the
Refresh button. To revert to default settings, click the Default button.
UPnP UPnP stands for Universal Plug and Play, and it is a protocol used to easily connect devices to the internet. In the
case of this DVR, it allows the DVR to connect to the router in an easy manner to quickly allow for remote
connection. Below is a screenshot of the UPnP settings screen:
Below is an explanation of the fields in the UPnP settings screen:
PAT: PAT stands for Port Address Translation, and it is something that the UPnP protocol handles. This checkbox
allows the user to enable UPnP on the device.
UPnP Status: This field shows the UPnP status and has two options:
o Unknown: This means that UPnP is offline.
o Successful: This means that UPnP is working.
Router LAN IP: This field allows the user to enter the IP address of the router that the DVR is trying to connect to.
WAN IP: This field is where the DVR Wide Area Network (WAN) IP is populated. This IP address is what is used to
remotely access the DVR through web access.
PAT Table: This table is used to show how the ports for each protocol listed below have been remapped by the
UPnP protocol.
o The first column shows the order of the services.
o The second column shows the name of the services. To edit this, double click on the service line item.
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o The third column shows the name of the protocol used by that service. To edit this, double click on the service line
item.
o The fourth column shows the Internal Port used by that service. To edit this, double click on the service line item.
o The fifth column shows the External Port used by that service. To edit this, double click on the service line item.
To view a video on how to remotely access your DVR using UPnP, go to http://amcrest.com/videos
and view the video titled How to Gain Remote Access to Your HDCVI DVR with Universal Plug and
Play.
To view more information on how to set up the HDCVI DVR for remote access using UPnP, see section 5.2.1.
To add another line item, click the Add button. To confirm settings, click the Save button. To refresh the page, click
the Refresh button. To revert to default settings, click the Default button.
Multicast Multicast is a feature that enables the DVR to broadcast its live view to multiple computers on the same network.
Below is a screenshot of the multicast screen:
Below is an explanation of the fields in the Multicast settings screen:
Enable: This checkbox allows the user to enable the Multicast feature for the DVR.
IP Address: This field allows the user to enter the multicast IP address.
Port: This field allows the user to enter the port number for the multicast IP address.
For more information on how to configure multicast, see the information below.
Multicast IP Address Range (IPV4): 224.0.0.0 through 239.255.255.255
Well-known IPv6 multicast addresses
Address Description
ff02::1 All nodes on the local network segment
ff02::2 All routers on the local network segment
ff02::5 OSPFv3 All SPF routers
ff02::6 OSPFv3 All DR routers
ff02::8 IS-IS for IPv6 routers
ff02::9 RIP routers
ff02::a EIGRP routers
ff02::d PIM routers
ff02::16 MLDv2 reports (defined in RFC 3810)
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ff02::1:2 All DHCP servers and relay agents on the local network segment (defined in RFC 3315)
ff02::1:3 All LLMNR hosts on the local network segment (defined in RFC 4795)
ff05::1:3 All DHCP servers on the local network site (defined in RFC 3315)
ff0x::c Simple Service Discovery Protocol
ff0x::fb Multicast DNS
ff0x::101 Network Time Protocol
ff0x::108 Network Information Service
ff0x::181 Precision Time Protocol (PTP) version 2 messages (Sync, Announce, etc.) except peer delay
measurement
ff02::6b Precision Time Protocol (PTP) version 2 peer delay measurement messages
ff0x::114 Used for experiments
To revert to default settings, click the Default button near the bottom left hand corner. To confirm settings, click the
OK button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the bottom
right hand corner. To apply the settings, click the Apply button near the bottom right hand corner.
Register The register feature allows the DVR to register itself with a specified proxy, so that the DVR can be remotely
accessed via a proxy. A proxy is a computer server that acts as an intermediary between client computers that are
seeking resources from a server. Below is a screenshot of the Register settings screen:
Below is an explanation of the fields on the Register settings screen:
Enable: This checkbox allows the user to enable the Register feature for the DVR.
No: This dropdown box allows the user to select the proxy number. Currently the DVR can only configure one proxy.
Server IP Address: This field allows the user to enter the proxy server IP address.
Port: This field allows the user to enter the proxy port number.
Note: Do not enter a network default port for this port number. It may result in a port conflict.
ID: This field allows the user to enter the proxy ID number.
To confirm settings, click the Save button near the bottom right hand corner. To refresh the page, click the Refresh
button. To revert to default settings, click the Default button near the bottom left hand corner.
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Alarm Center The alarm center feature is used to allow users to connect the DVR to their alarm server, so the server can receive a
notice when certain events happen. One common use for the alarm center is to send daily reports on the status of
the DVRs connection to the network.
Below is a screenshot of the Alarm Center settings screen:
Below is an explanation of the fields on the Alarm Center settings screen:
Enable: This checkbox allows the user to enable the Alarm Center feature for the DVR.
Protocol Type: This field allows the user to select which protocol type they want to use for the alarm. Currently,
only the private protocol type is available.
Server IP: This field allows the user to enter the IP address of the alarm server.
Port: This field allows the user to enter the port number of the alarm server.
Self-Report Time: This field allows the user to enter a time of the day when they want to receive a report about the
DVRs connection to the network each day.
To confirm settings, click the Save button near the bottom right hand corner. To refresh the page, click the Refresh
button. To revert to default settings, click the Default button near the bottom left hand corner.
P2P The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the DVR. The
HDCVI uses an app called Amcrest View, and it is available on both iOS and Android. Below is a screenshot of the
P2P settings screen:
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Below is an explanation of the fields on the P2P settings screen:
Enable: This checkbox allows the user to enable the P2P feature for the DVR.
Connect Status: This field shows the status of the P2P connection. Once connected using the app, this field should
display the word Online
SN: This is an alternate string of characters used to denote the QR code in case the QR code scanner isn't working.
QR Code: This is the unique QR code used to help the app user connect to the DVR
Note: The physical design of the QR code may change based on the network settings used. All QR code connections
should be made with the image that displays on this screen, and not through any static saved images.
To confirm settings, click the Save button. To refresh the page, click the Refresh button. To revert to default
settings, click the Default button. To confirm settings, click the Save button.
To confirm settings, click the Save button. To refresh the page, click the Refresh button.
Event
Video Detect
Main Menu -> Settings -> Event -> Detect opens the Detection interface. Here there are 3 options, each
representing a detection type: Motion Detection, Video Loss, and Tampering.
Tips:
The video loss and tampering screens have no detection regions or sensitivity setup.
The motion detection icon will be present if the motion detection alarm has been triggered on the current channel.
To set the motion detection region, click and drag the mouse over the region desired. Once the region has been set,
click the OK button to save the current region setup, and right click on the mouse to exit the motion detection
interface.
Motion Detect
The motion detection settings screen is where motion detection can be setup for each individual channel. Based on
the active motion detection region, the DVR can generate a motion detection alarm when a moving signal is
detected in a specified area. Below is a screenshot of the motion detection settings screen:
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Below is a screenshot of the period setup screen:
Below is a screenshot of the region setup screen:
Below is a screenshot of the PTZ Activation screen:
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Below is a description of the fields on the Motion Detection settings page:
Parameter Function
Enable This checkbox allows the user to enable the motion detection function for a
specific channel.
Period This setup button takes the user to the motion detection period settings screen.
Anti-dither This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts. Based on motion detection, a buzzer can go off, a tour can begin, PTZ can be activated, a snapshot can be taken, or a channel can begin recording.
For example, if the anti-dither time is set to 10 seconds, each alarm may last 10
seconds if the local alarm is activated. During the process, if the system detects
another local alarm signal at the fifth second, the buzzer, tour, PTZ activation,
snapshot, record channel functions will begin another 10 seconds while the screen
prompt, alarm upload, email will not be activated again. After 10 seconds, if
system detects another alarm signal, it can generate a new alarm since the anti-
dither time has expired.
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Region The setup button takes the user to the motion detection region setup screen for that specific channel.
When the setup button is clicked, the current channels interface comes into a full screen view. The user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100). Each region has a specific color, and the region selector tool is displayed when the mouse is moved to the top of the screen.
o Sensitivity is the amount of change required to increase the motion detected by a percentage. The lower the sensitivity, the more movement is required to trigger
an alarm. o Threshold is the level that the motion detection needs to reach in order to trigger
an alarm. The lower the threshold, the more likely that motion will trigger an
alarm.
To designate a zone, click and drag the mouse over the area desired. When a colored box is displayed over the live feed, that area is now enabled for motion detection. Clicking the FN button will switch the mode between armed and disarmed, so that clicking and dragging the mouse can either designate a motion detection zone or remove any motion detection zone markers.
After the motion detection zone is set, click the enter button to exit the motion
detection screen. Remember to click the save button on the motion detection
settings screen, otherwise the motion detection zones will not go into effect.
Clicking the escape button to leave the motion detection zone and will not save
the zone setup.
Record
Channel
This checkbox allows the user to enable the system to record video for that
channel when a motion detection alarm is triggered.
Record Delay This field specifies in seconds how long the delay between alarm activation and
PTZ activation should be.
PTZ Activation This checkbox allows the user to enable the system to activate PTZ movement when a motion detection alarm is triggered. To setup the PTZ activation settings, click the setup button next to PTZ activation.
On the PTZ Activation screen, each camera can be setup to perform a preset PTZ action
based upon motion detection.
Tour This checkbox allows the user to enable the system to cause a PTZ tour to occur
when a motion detection alarm is triggered. Multiple cameras can be specified to
perform a tour.
Snapshot This checkbox allows the user to enable the system to take a snapshot when a
motion detection alarm is triggered. Multiple cameras can be specified to perform
a tour.
Alarm out This checkbox allows the user to enable the system to upload alarm information
when a motion detection alarm is triggered.
Buzzer This checkbox allows the user to enable the system to activate a buzzer when a
motion detection alarm is triggered.
Show message This checkbox allows the user to enable the system to show an on-screen message
when a motion detection alarm is triggered.
To copy settings to another channel, click the Copy button. To confirm settings, click the Save button. To refresh the
page, click the Refresh button. To revert to default settings, click the Default button.
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Video Loss
The video loss settings screen is where the DVR can be setup to notify the user any time there is video loss on any
of the channels. Below is a screenshot of the video loss settings screen:
Below is a screenshot of the period setup screen:
Below is a screenshot of the PTZ Activation screen:
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Below is a description of the fields on the Video Loss settings page:
Parameter Function
Enable This checkbox allows the user to enable the video loss function for a specific
channel.
Period This setup button takes the user to the video loss period settings screen.
Record
Channel
This checkbox allows the user to enable the system to record video for that
channel when a video loss alarm is triggered.
Record Delay This field specifies in seconds how long the delay between alarm activation and
PTZ activation should be.
PTZ Activation This checkbox allows the user to enable the system to activate PTZ movement when a video loss alarm is triggered. To setup the PTZ activation settings, click the setup button next to PTZ activation.
On the PTZ Activation screen, each camera can be setup to perform a preset PTZ action
based upon video loss.
Tour This checkbox allows the user to enable the system to cause a PTZ tour to occur
when a video loss alarm is triggered. Multiple cameras can be specified to perform
a tour.
Snapshot This checkbox allows the user to enable the system to take a snapshot when a
video loss alarm is triggered. Multiple cameras can be specified to perform a tour.
Alarm out This checkbox allows the user to enable the system to upload alarm information
when a video loss alarm is triggered.
Buzzer This checkbox allows the user to enable the system to activate a buzzer when a
video loss alarm is triggered.
Show message This checkbox allows the user to enable the system to show an on-screen message
when a video loss alarm is triggered.
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To copy settings to another channel, click the Copy button. To confirm settings, click the Save button. To refresh the
page, click the Refresh button. To revert to default settings, click the Default button.
Tampering
The tampering settings screen is where the DVR can be setup to notify the user any time a camera is tampered with
or if the output video is only displaying in one color. Below is a screenshot of the video tampering settings screen:
Below is a description of the fields on the Tampering settings page:
Channel: The channel dropdown menu is used to select which channel you would like to use to set your motion
detection.
Enable: This checkbox allows the user to enable the motion detection function for a specific channel. To select a
channel, click on the drop-down menu provided on the right.
Period: This setup button takes the user to the motion detection period settings screen. Below is a screenshot of
the motion detection period settings screen.
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o Click and drag on the green bars to specify time zones for motion detection. To edit multiple days at once, either
click the checkboxes next to the names, or click the checkbox next to All to edit all the days at once. Once the
checkbox is clicked, press save to save and apply your detection settings. Click Cancel to undo any changes and
return to the motion detection settings screen. Click Default to use the default settings.
o To specify time zones in greater detail for each day, click the Setup button to the left of the time bar, and the Time
Period setup screen will appear. The screenshot below shows the Time Period settings screen:
o The system allows for the configuration of up to 6 different time periods. Click the checkbox to the left of the time
period to enable that time period. Click the text next to each period to edit the time
period. To copy time periods, click the checkboxes next to the days of the week that youd like to copy the settings
to. Once finished on this screen, click Save to return to the time period settings screen.
CAM Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to
600 seconds. This time value controls how long the alarm signal lasts. Based on motion detection, a buzzer can go
off, a tour can begin, PTZ can be activated, a snapshot can be taken, or a channel can begin recording.
o For example, if the anti-dither time is set to 10 seconds, each alarm may last 10 seconds if the local alarm is
activated. During the process, if the system detects another local alarm signal at the fifth second, the buzzer, tour,
PTZ activation, snapshot, record channel functions will begin another 10 seconds while the screen prompt, alarm
upload, email will not be activated again. After 10 seconds, if system detects another alarm signal, it can generate a
new alarm since the anti-dither time has expired.
Record Channel: This checkbox allows the user to enable the system to record video for that channel when a
motion detection alarm is triggered. Delay is also associated with this tab, it is the This field specifies in seconds
how long the delay between alarm activation and recording should be.
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Sensitivity Allows the user to set a preset sensitivity setting for motion detected events.
PTZ Activation: Allows the user to active PTZ functionality to applicable PTZ devices.
Tour: Allows the user to enable the camera to activate a PTZ tour when a motion detection alarm is triggered.
Snapshot: Allows the user to enable the camera to take a snapshot when a motion detection alarm is triggered.
Voice Prompts: Allows the user to customize voice prompts for motion detected events.
Show Message: This checkbox allows the user to enable the system to show an on-screen message when a motion
detection alarm is triggered.
Send Email: This checkbox allows the user to enable the system to send an email when a motion detection alarm is
triggered.
Buzzer: Allows the user to trigger a buzzer once a motion event is detected.
Log: Allows the user to log all motion detected events that are triggered in the device.
Alarm Upload: This checkbox allows the user to enable the system to upload alarm information when a motion
detection alarm is triggered.
To revert to default settings, click the Default button near the bottom left hand corner. To copy settings to another
channel, click Copy near the bottom left hand corner. To test a channels motion detection, click Test near the
bottom left hand corner. To confirm settings, click the OK button near the bottom right hand corner. To cancel any
modifications, click the Cancel button near the bottom right hand corner. To apply the settings, click the Apply
button near the bottom right hand corner.
Abnormality This screen is used to specify system action in the case of either hard drive abnormality, or network abnormality.
HDD
This screen allows the user to specify actions that occur when there is an abnormality with the DVRs hard disk drive
(HDD). Below is a screenshot of the HDD settings screen:
Parameter Function
Error Type Error Type: This field allows the user to specify which HDD abnormality event type they would like to configure settings for.
No Disk: No hard drive is detected.
Disk Error: The hard drive has an error.
Disk No Space: The hard drive is about to or has run out of space. o Less Than:
This field allows the user to specify at what percentage of free disk space this
condition should be triggered.
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Enable This checkbox allows the user to enable the features below for the specified event
type.
Show
message
This checkbox allows the user to enable the system to show an on-screen message
when an HDD error occurs.
Send Email This checkbox allows the user to enable the system to send an email when an HDD
error occurs.
Buzzer This checkbox allows the user to enable the system to activate a buzzer when an
HDD error occurs.
To confirm settings, click the Save button. To refresh the page, click the Refresh button.
Network
This screen allows the user to specify actions that occur when there is an abnormality with the DVRs hard disk drive
(HDD). Below is a screenshot of the HDD Abnormality settings screen:
Below is an explanation of the fields on the Network Abnormality settings screen:
Parameter Function
Error Type Event Type: This field allows the user to specify which Network abnormality event type they would like to configure settings for.
Net Disconnected: The network connection has been disconnected.
IP Conflict: There is a device on the network with the same IP address.
MAC Conflict: There is a device on the network with the same MAC address.
Enable This checkbox allows the user to enable the features below for the specified event
type.
Show
message
This checkbox allows the user to enable the system to show an on-screen message
when a network error occurs.
Send Email This checkbox allows the user to enable the system to send an email when a
network error occurs.
Buzzer This checkbox allows the user to enable the system to activate a buzzer when a
network error occurs.
Delay This field specifies in seconds how long the delay between alarm activation and
buzzer activation should be.
To confirm settings, click the Save button. To refresh the page, click the Refresh button.
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Storage This set of menu items deal with storage of data on the DVR.
Schedule This screen is used to specify the recording schedule for both recorded video and snapshots. This tab is where video
recording settings are configured. Below is a screenshot of the Schedule settings screen:
Below is a screenshot of the time period setup screen:
Below is a screenshot of the copy screen:
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Below is an explanation of the fields on the Schedule settings screen:
Parameter Function
Channel This dropdown box allows the user to pick which channel they would like to
change video recording settings for.
Pre-record This field allows the user to capture extra video that occurs before an event. Up
to 30 seconds of video prior to a recording event can be captured in order to
provide context to a recording.
Redundancy This checkbox allows the user to enable the redundancy backup feature. This feature allows the DVR to record video to two hard drives concurrently in order to ensure that in the case of a hard drive failure, the recorded data may be backed up to another hard drive.
Note: This function only works if the HDD has two hard drives installed.
Note: One hard drive has to be designated as redundant from the HDD Manager
menu. See section 4.10.5.2 for more details.
Holiday This dropdown box allows the user to enable the holiday function. Holiday
settings are configured in the System settings section. See section 4.10.4.1.3 for
more information on holiday settings.
Setup In order to specify time zones in greater detail for each day, click the setup
button to the left of the time bar, and the Time Period setup screen will appear.
The system allows for the configuration of up to 6 different time periods. Click
the checkbox to the left of the time period to enable that time period. Click the
text next to each period to edit the time period. To copy time periods, click the
checkboxes next to the days of the week that youd like to copy the settings to.
Once finished on this screen, click Save to return to the time period settings
screen.
To copy settings to another channel, click the Copy button. To confirm settings, click the Save button. To refresh the
page, click the Refresh button. To revert to default settings, click the Default button.
Snapshot
This tab is where snapshot recording settings are configured. Below is a screenshot of the Snapshot settings screen:
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Below is a screenshot of the time period setup screen:
Below is a screenshot of the copy screen:
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Below is an explanation of the fields on the Snapshot settings screen:
Parameter Function
Channel This dropdown box allows the user to pick which channel they would like to
change snapshot recording settings for.
Holiday This dropdown box allows the user to enable the holiday function. Holiday
settings are configured in the System settings section. See section 4.10.4.1.3 for
more information on holiday settings.
Setup In order to specify time zones in greater detail for each day, click the setup
button to the left of the time bar, and the Time Period setup screen will appear.
The system allows for the configuration of up to 6 different time periods. Click
the checkbox to the left of the time period to enable that time period. Click the
text next to each period to edit the time period. To copy time periods, click the
checkboxes next to the days of the week that youd like to copy the settings to.
Once finished on this screen, click Save to return to the time period settings
screen.
To copy settings to another channel, click the Copy button. To confirm settings, click the Save button. To refresh the
page, click the Refresh button. To revert to default settings, click the Default button.
HDD Manage This screen is meant to help the user monitor the DVRs hard drives. Using this screen, the user can see the current
HDD type, status, and capacity. The user can also use this screen to format hard drives and change hard drive
properties. Below is a screenshot of the HDD Manage settings screen:
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Below is an explanation of the fields on the HDD Manage settings screen:
SATA: This shows how many hard drives the system can support. o 1 here means the system supports a maximum
of 1 HDD.
o The symbol on the next row shows the status of the connected hard drive.
0 means that the current HDD is functioning normally.
X means there is an error with the hard drive connection, or that there is no connected hard drive.
? means that the hard drive is damaged and should be replaced.
Hard Drive List:
This shows what hard drives are currently connected to the DVR and displays information about them.
o Device Name: This column shows the names of the connected hard disk drives (HDD).
o Type: This column shows the type of access the DVR has to the hard drive. To change a hard drives type, click the
downward arrow next to the HDDs type and select the desired type. There are 3 possible settings:
Read-Only: This allows the DVR to read the data, but not modify it in anyway.
Write-Only: This allows the DVR to write data to the HDD, but not read any data from it.
Read/Write: This allows the DVR to both read and write data on the HDD.
Status: This column shows the status of the connected hard drive. There are 3 statuses:
Normal: This means the hard drive is operating normally.
Error: This means the DVR is experiencing an error when attempting to access the hard drive.
Disconnected: This means that the HDD has disconnected from the DVR.
Free Space/Total Space: This field shows the free space on the hard drive compared to its total capacity.
To confirm settings, click the Save button. To refresh the page, click the Refresh button. To format a hard drive, click
the Format button.
Record This screen allows the user to specify which channels can record and take snapshots. The settings on this screen
supersede all others when it comes to allowing channels the ability to record information. Below is a screenshot of
the Record screen:
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Below is an explanation of all the fields on the Record settings page:
Main Stream: The main stream is the stream through which the channels transmit data by default. There are 3
settings that can be used for the main stream.
o Schedule: Channels will record as they have been scheduled, and not in any other capacity.
o Manual: Channels will support all recording type. This includes scheduled recording.
o Stop: Channels will not record in any capacity. This includes scheduled and manual recording.
Extra Stream: Otherwise known as the sub stream, this stream allows for additional data to be transmitted.
There are 3 settings that can be used for the main stream.
o Schedule: Channels will record as they have been scheduled, and not in any other capacity.
o Manual: Channels will support all recording type. This includes scheduled recording.
o Stop: Channels will not record in any capacity. This includes scheduled and manual recording.
Snapshot: This set of options can either enable or disable the snapshot functionality for specific channels.
To confirm settings, click the Save button. To refresh the page, click the Refresh button.
System
General This screen displays general settings for the DVR. Below is a screenshot of the general settings screen:
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Parameter Function
Device ID This field allows the user to customize the name of the HDCVI.
Device No. This field allows the user to customize the devices number.
Language This dropdown box allows the user to select a language for the DVR. Options include English, Simplified Chinese, Traditional Chinese, Italian, Japanese, French, and Spanish. Please note the device needs to reboot to activate the modification.
Video
Standard
This dropdown box allows the user to select a video standard. The options are
between PAL and NTSC.
HDD Full This dropdown box allows the user to specify what to do when the HDD is full.
There are two options:
Overwrite: This option lets the DVR overwrite the oldest recorded video on the DVR.
Stop Record: This option causes the DVR to stop recording once the HDD is
full.
Pack
Duration
This field allows the user to define the recording duration. The default value is
60 minutes
Auto Logout This field allows the user to define in minutes how long the system can stay
idle before a user is logged out. The value can range from 0 to 60 minutes.
Startup
Wizard
This checkbox allows the user to enable the startup wizard the next time the
system is restarted.
Navigation
Bar
This checkbox allows the user to enable the navigation bar that shows on the
main screen.
To confirm settings, click the Save button. To refresh the page, click the Refresh button. To revert to default
settings, click the Default button.
Date & Time
This screen displays date and time settings for the DVR. Below is a screenshot of the Date & Time settings screen:
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Below is an explanation of the fields on the Date & Time settings screen:
Parameter Function
Date Format This dropdown box allows the user to specify a date and time format for the DVR to use. There are 3 options.
YYYY MM DD: Year, Month, Day. MM DD YYYY: Month, Day, Year.
DD MM YYYY: Day, Month, Year.
Time Format Time Format: This dropdown box allows the user to specify a time format for the DVR to use. There are two options.
24 Hour
12 Hour
Time Zone This dropdown box allows the user to specify a time zone for the DVR to use.
System Time This field allows the user to set the system time and time zone. Click Save to
save the system time as it is shown in the display.
Sync PC Click this button to save the DVR system time as your PCs current time.
DST This checkbox allows the user to enable DST on the DVR. This fields below it
allow the user to set DST settings such as DST type, start time, and end time.
NTP NTP stands for Network Time Protocol. This checkbox allows the user to enable
the use of an NST server to synchronize the date and time settings on the DVR.
NTP Server
IP
This field allows the user to set the NTP server IP address. Clicking the Manual
Update button pulls a time update from the server.
NTP Port
Number
This field allows the user to set the NTP server port number.
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Interval This field allows the user to set the NTP synchronization interval. This number
determines how often the DVR queries the NTP server to get accurate date and
time information. This value can be between 0 and 60 minutes.
To confirm settings, click the Save button. To refresh the page, click the Refresh button. To revert to default
settings, click the Default button.
Holiday
This screen displays the holiday settings for the DVR. Below is a screenshot of the Holiday settings screen:
Below is an explanation of the fields on the Holiday settings screen:
1: This number indicates how many holidays are in the system. Each line item has a number to signify its place in
the list.
Status: This dropdown box indicates the status of the holiday. There are two options:
o Open: The holiday is active, and the DVR will stop recording for that holiday period.
o Stop: The holiday is inactive, and the DVR will continue normal operation for that holiday period.
Name: This column is where the name of the holiday is displayed.
Date: This column shows the date that the holiday occurs on.
Period: This column shows the range in which the holiday occurs.
Edit: This column has a button that allows for the editing of the holiday.
Delete: This column has a button that allows for the deletion of the holiday.
Add New Holidays: This button allows the user to add a holiday.
Note:
Holidays take precedence over the scheduled setup.
Holidays do not roll over based on their inherent date. Meaning, if a holiday is set for October 30th, then the system
will treat every October 30th as a holiday.
To confirm settings, click the Save button. To refresh the page, click the Refresh button.
Display This screen allows the user to adjust display settings, tour settings, and zero-channel encoding settings for the DVR.
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Below is an explanation of the fields on the Display settings screen:
Parameter Function
Resolution This dropdown box allows the user to change the resolution of the DVR. There are 4 options:
19201080
12801024 (default)
1280720
1024768
Transparency This slider allows the user to change the transparency of the menu screens
on the DVR. The range goes from 0% to 100%.
Original Rate This check box allows the user to set the original bit rate for their DVR to
their output device.
Time Display/
Channel Display
These checkboxes allow the user to choose whether the time stamp and
channel number are shown in the playback video.
Preview
Enhancement
This checkbox allows the user to optimize the margin of the playback
video.
To confirm settings, click the Save button. To refresh the page, click the Refresh button. To revert to default
settings, click the Default button.
Tour
This screen is used to activate tour functionality for the live preview. Below is a screenshot of the Tour Setup
screen:
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Below is an explanation of the fields on the Tour Setup settings screen:
Parameter Function
Enable Tour This checkbox allows the user to enable the tour functionality.
Interval This field allows the user to set an interval in seconds for how quickly the
tour cycles through channels. This value ranges from 5 to 120 seconds.
Split This list allows the users to select channels add as a part of the tour. The number in the corner indicates how many channels are available.
Add: This button allows the user to add a channel to the tour.
Delete: This button allows the user to remove a channel from the tour.
Move Up: This button allows the user to move a camera up in the tour queue.
Move Down: This button allows the user to move a camera down in the tour
queue.
Motion Tour
Type
This dropdown box allows the user to select whether they want to see 1 or 4
cameras at a time in the tour.
To confirm settings, click the Save button. To refresh the page, click the Refresh button. To revert to default
settings, click the Default button.
Zero Channel
This screen is used to configure zero channel encoding functionality. This feature allows for the preview of several
channels in one channels window. Note: This feature only works on the Web Access view. Below is a screenshot of
the Zero-Channel Encoding settings screen:
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Below is an explanation of the fields on the Zero-Channel Encoding settings screen:
Parameter Function
Enable This checkbox allows the user to enable the zero-channel encoding
functionality.
Compression This dropdown box allows the user to select the compression settings used by
the system for zero-channel encoding. The default is H.264.
Resolution This dropdown box allows the user to select the resolution used by the system for zero-channel encoding. There are 2 options for resolution (in pixels):
CIF: 352 x 240
D1 720 x 480
Frame Rate This dropdown box allows the user to select the frame rate used by the
system for zero-channel encoding. The range is between 1 and 30 frames per
second.
Bit Rate This dropdown box allows the user to select the bit rate used by the system
for zero-channel encoding. There are 7 options, and all are measures in
kilobytes per second (Kb/S): 896, 1024, 1280, 1536, 1792, 2048, 4016
To confirm settings, click the Save button. To refresh the page, click the Refresh button. To revert to default
settings, click the Default button.
PTZ This screen is used to configure Pan/Tilt/Zoom (PTZ) functionality. Below is a screenshot of the PTZ settings screen:
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Below is an explanation of the fields on the PTZ settings screen:
Parameter Function
Channel This dropdown box allows the user to pick which channel they would like to
change PTZ settings for.
Control
Mode
This dropdown box allows the user to pick which control move they would like
to use for the specified channel. The two options are Serial and HDCVI.
Protocol This dropdown box allows the user to pick a protocol for the specified channel.
Default is HDCVI.
Address This dropdown box allows the user to pick the corresponding PTZ address for
the channel.
Baud Rate This dropdown box allows the user to pick a baud rate for the PTZ channel. The
options are 1200, 2400, 4800, 9600, 19200, 38400, 57600, or 115200.
Data Bit This dropdown box allows the user to pick the amount of data bits for the PTZ
transmission. The options are 5, 6, 7, or 8.
Stop bit This dropdown box allows the user to pick the amount of stop bits for the PTZ
transmission. The options are 1, 1.5, or 2.
Parity This dropdown box allows the user to pick the parity for the PTZ transmission.
The options are none, odd or even.
To copy settings to another channel, click the Copy button. To confirm settings, click the Save button. To refresh the
page, click the Refresh button. To revert to default settings, click the Default button.
Voice This screen is used to set and manage voice file settings for scheduled alerts. To use this function, you will need to
use a USB device with preset voice files on them. The interface will import the files into the File List tab. Below is a
screenshot of the file list tab:
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Below is an explanation of the fields on the File List screen:
No.: The number, in sequential order, of the file in the file list.
File Name: Indicates the name of the file you will be importing into the system.
Size: Indicates the size of that file.
Delete: Allows the user to delete the file from the USB storage device.
Select Audio: Allows the user to add or import the voice file into the system.
Note: The voice menu may only be available on certain models, such as S5, and may not be applicable to all devices.
Schedule
This tab allows the user to schedule a voice file towards a specific period on the device. Below is a screenshot of the
schedule tab:
Below is an explanation of each field in this menu:
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Period: Allows the user to set a time period for the schedule voice event.
File Name: Allows the user to choose which voice file will be used during the event.
Interval: Allows the user to determine a specific interval of time (in minutes) the event will occur.
Repeat: Allows the user to set a specific number of repeats for the indicated voice alarm.
Output: Allows the user to set the audio output of the voice event. This will be default to Mic.
To save settings, click the save button near the bottom right hand corner. To cancel any modifications, click the
Cancel button near the bottom right hand corner. To apply the settings, click the Apply button near the bottom
right hand corner.
Account This menu is used to manage user accounts, user account passwords, and user groups. Below are a few
considerations to keep in mind when editing this information:
The DVR comes with 2 usernames by default:
Username: admin Password: admin
Username: default Password: default
It is highly recommended to change the passwords for the admin and default accounts.
Each user name and user group name can only contain letters, numbers, underline marks, dashes, or dots. No
empty spaces are allowed.
The maximum number of users is 64, and the maximum number of users that can be in one group is 20.
There are two levels for user management: administrator and user. Administrator has more rights than a normal
user and can modify key DVR settings.
Each user can belong to only one group, and user rights cannot exceed group rights.
User
This screen is used to configure User Account settings. Below is a screenshot of the User Account settings screen:
Below is an explanation of the fields on the User Account settings screen:
Number: This number indicates how many users are in the system. Each line item has a number to signify its place
in the list.
User Name: This column indicates an account's username.
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Group Name: This column shows which group the username belongs to.
Modify: This column has a button that allows for the account's properties to be edited.
Delete: This column has a button that allows for the account's properties to be deleted.
Status: This column shows what the status of a certain account is.
MAC Address: This column shows the account's MAC address.
Add User: This button allows the user to add another user account. Below is a screenshot of the Add User screen.
Note:
It is recommended to give the general user fewer rights than an administrative one.
When a new user is created, a MAC address can be entered for the user. This can limit the user's ability to logon
from another device. If left blank, the user can logon from any MAC address.
There is a total of 98 rights that can be assigned to a user.
Group
This screen is used to configure Group Account settings. Below is a screenshot of the Group Account settings
screen:
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Below is an explanation of the fields on the User Group settings screen:
Number: This number indicates how many groups are in the system. Each line item has a number to signify its place
in the list.
Group Name: This column indicates an account's username.
Modify: This column has a button that allows for the account's properties to be edited.
Delete: This column has a button that allows for the account's properties to be deleted.
Memo: This column indicates any notes about the user group.
Add Group: This button allows the user to add another user group. On the next page is a screenshot of the Add
Group screen.
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Note:
It is recommended to give the general user fewer rights than an administrative one.
There is a total of 98 rights that can be assigned to a user.
Auto Maintain This screen is used to configure Auto Maintenance settings for the DVR. Below is a screenshot of the Auto Maintain
settings screen:
Below is an explanation of the fields on the Auto Maintain settings screen:
Auto Reboot: This dropdown field allows the user to set a day of the week and time to automatically reboot the
system to keep the system healthy.
Auto Delete Old Files: This dropdown field allows the user to delete old files. The two settings are Never and
Customized. When customized is selected, several days can be specified. Any files that exist past that many days in
the past are deleted to create space on the DVR's hard drive.
To confirm settings, click the OK button near the bottom right hand corner. To cancel any modifications, click the
Cancel button near the bottom right hand corner. To apply the settings, click the Apply button near the bottom
right hand corner.
IMP/EXP This screen is used to manage importing and exporting of system configurations. This feature can be used to clone
the settings from one DVR to another. Below is a screenshot of the IMP/EXP settings screen:
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Below is an explanation of the fields on the Config Backup settings screen:
Config Export: This button allows the user to export config files from the DVR to the local storage device.
Browse: Allows users to search for the exported config file.
Config Import: Allows the user to import the exported file from the local storage device.
Default This screen is used to revert the DVR back to its default settings. This feature can be used to restore the DVR to its
factory setup conditions. Below is a screenshot of the Default settings screen:
There are 5 different settings areas that can be reset to default settings: Camera settings, Event settings, Network
settings, System settings, and Storage settings. All these settings can be reset using the All checkbox.
The following settings are also reset with a factory reset:
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System Menu Color
Language
Time Display Mode
Video Format
IP Address
User Accounts
To confirm settings, click the OK button near the bottom right hand corner. To cancel any modifications, click the
Cancel button near the bottom right hand corner. To apply the settings, click the Apply button near the bottom
right hand corner.
Upgrade This screen is used to update the DVR's firmware to the latest version. To conduct a system update, it is required to
put an update file onto a USB storage device and plug it into the DVR. Ensure the update file is named update.bin.
To access the current firmware file for your DVR visit https://amcrest.com/firmware-subscribe
Below is a screenshot of the Update screen:
Once the USB device with the firmware update is plugged in, navigate to this screen and click the Start button to
begin the firmware update process.
Web Access Information Menu
This menu can be accessed by clicking the button near the top right corner of the web access interface.
Version This screen is used to display record channel information, alarm input information, alarm output information,
system serial number, and system version. Below is a screenshot of the version screen:
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Log This screen is used to keep a log of all activity on the DVR. Below is a screenshot of the Log screen:
The system lists the following information:
System Operation
Account Manager
Configuration Operation
Log Clear
Data Management
File Operation
Alarm Events
Reboot Type
Record Operation
Below is an explanation of the fields on the log screen:
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Parameter Function
Type This dropdown box allows the user to select which type of log they want to
view. Log types include system operation, configuration operation, data
operation, event operation, record operation, user management, and log
clear.
Start time This field allows the user to set the start time of the requested log.
End time This field allows the user to set the end time of the requested log.
Search
You can select the log type from the drop-down list and then click search button to view the list. You can click the stop button to terminate the current search operation.
Detailed
Information
Double click a line item to open a more detailed view of that log item.
Clear This button deletes all log files that are currently displayed.
Backup Click this button to backup log files to the PC.
Online Users This screen shows a list of all the users that are currently online and accessing the DVR, either through the DVR
itself, through local access, or through remote access. Below is a screenshot of the Online Users screen:
Log Out
The logged in user can logout by using the button near the top right-hand corner of the screen. Once logged out,
the DVR Web Access will return to the login screen, where another user may login. Below is a screenshot of the
login screen:
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Amcrest View App Setup The Amcrest View app grants instant access to all live camera streams from any location. This is the primary
application most users prefer when using Amcrest systems. The app supports a multitude of features and includes
both a plug-and-play setup as well as a manual network setup. For purposes of this guide, we will use Amcrest View
Pro, which is free on both the App Store and Play Store. Before accessing the DVR through the app using the easy plug-and-play method (P2P Setup), confirm that P2P is
enabled on the DVR. This feature should be enabled by default.
Enabling P2P on the DVR 1. Log into your DVR consoles built-in interface using the DVR login credentials. Please refer to part 3 of this guide:
Console Setup > Logging in.
2. Open the MAIN MENU by left-clicking the DVRs home preview screen. Then, click NETWORK in the bottom
SETTINGS row:
3. Select P2P from the left navigation panels list of options. Make sure the checkbox next to Enable is checked. If it is
not, check it, then click Apply and Save.
4. Exit out of the main menu, then come back to the P2P page and confirm that the Status is Online.
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Amcrest View Pro Setup The following steps will continue the app setup process for an Android phone and, though the iPhone version of the
app has slightly different steps, most of this process is identical and easy.
1. Download and install the Amcrest View Pro app for the App Store or Google Play Store.
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2. Open the app and tap on the (+) symbol in the
middle of the screen to begin adding your DVR.
3. Tap on Add Device.
4. Tap on DVR/NVR. 5. Next, we will need to select a connection type.
Since we will be setting up a basic P2P connection
with the device, tap on "P2P Connection" to
continue.
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6. Scan the QR code for your device. This code
can be found on or near the device's serial number
tag. If the QR code does not scan or you are unable
to access it, the application provides you a means of
entering your serial number manually. Tap on "Enter
S/N Manually" to enter the information.
7. Give the device a name and provide the username
and password. The default username and will be
admin. Tap Start Live View to continue.
Note: You can tap on the icon to verify the
password.
8. The app will prompt you to change the password.
Enter a password between 8 and 32 characters and
confirm the password. Press OK to continue.
9. Your device is now set up and ready for use on the
app.
For setup without establishing a P2P connection in the app you will need to use IP Doman/DDNS setup. For more
details on this setup visit, amcrest/com/support
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App setup not working? (troubleshooting steps)
1. Re-enter login credentials: Are you getting a (quote incorrect password error) message? Try double checking your
username and password. These will be the same credentials used to log into the DVR consoles built-in interface.
2. Confirm your phone is online: Make sure that your phone is receiving a strong WiFi or cellular data signal. Confirm
the Internet connection is working by loading a webpage or testing another internet enabled app.
3. Confirm the DVR is online: Make sure an Ethernet cable is connected from your router to the Internet port on the
back panel of your DVR console. (For help with this, refer to part 2 of this guide: Hardware Setup > Setting up the
cable connectons.)
4. Confirm P2P is enabled: In order to use the P2P Setup to gain plug-and-play instant access, P2P needs to be
enabled on the DVR. It will be enabled by default. To confirm
P2P is enabled, log into the main console built-in interface for your DVR and select Network from the Main Menu (in
the Settings row). Then, click P2P from the left navigation panel (on the bottom). Make sure the checkbox is
checked next to Enabled. If it is not, check it, click Apply down below, then attempt the P2P App Setup again (tap
Start Live Preview).
5. Confirm the serial number: if you entered the serial number manually, double check that it is correct and re-enter
it. This does not apply if you used the QR code scan.
6. Still not working?
If you have tried all the above troubleshooting steps, try rebooting your DVR. Then, restart your phone and try the
P2P Setup on your app again. Contact support if you are still unable to gain access.
To view a video on how to setup the Amcrest DVR for remote access on a smartphone or tablet, go to
http://amcrest.com/videos and view the video titled
How to Setup Amcrest HDCVI DVR for Remote Access on Smartphone/Tablet.
Amcrest View Pro Interface Overview Once the app is setup to work with your DVR, it should look like the image below on the left. Here, you will be able
to access all crucial functions like taking snapshots, manual recordings, etc.
Clicking the Menu Icon on the top left-hand corner will open the menu for this app, and it should look like the image
below on the right.
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Live Preview is the default screen that the app opens on, but from the menu, Playback, and Device Manager can be
opened, as well as other menu items for other features.
Note: For help identifying and understanding app features, either tap the icon to see a tooltip description, or open
the main menu, then tap Help to learn more.
Amcrest View Web Portal Setup You can access your DVR through a computer using the P2P web portal AmcrestView.com for quick plug-and-play
access. It uses the same technology as the Amcrest View mobile app and is an easy, non-technical setup method.
There are 2 methods of accessing your DVR using AmcrestView.com: the user method (registering an account for
login), and the device method (instant direct access using the serial number).
Both methods require that the Amcrest browser plugin be installed for AmcrestView.com.
Installing the AmcrestView.com browser plugin
1. Open Internet Explorer, type www.amcrestview.com into the search bar, and hit Enter. This will take you to the
login screen:
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2. Once youre on the login page, you will see a message about installing the plugin below the login box. Click
Download Now:
3. This will take you to another page where you will need to click the Download Now button:
4. You will be prompted by the browser to install the plugin. Click Run:
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5. You may be prompted to verify this download. This software is not harmful to your computer and will not make any
unwanted changes. To verify, start by clicking View Downloads:
6. In the View Downloads page, right click the plugin, then click Run Anyway.
7. The plugin will close your browser sessions to install. Save any pages, then click Yes:
8. On the next prompt, it will say the install was successful and ask you to restart your browser. Click OK:
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9. You will be taken back to the login page and see another notification from your browser asking you to allow this
plugin on this web page. Click the small arrow next to Allow, then click Allow for all websites:
10. Another popup will appear asking you to allow this plugin. Mark the checkbox next to Do not show me the warning
for this program again, then click Allow:
Now the plugin has been installed successfully and you can continue to register for an account for DVR access
through AmcrestView.com
User Method The user method requires that you first install the Amcrest browser plugin for AmcrestView.com. Then, you can
register for an account to set up your DVR.
1. On the main login screen, www.amcrestview.com, click the Register Now button:
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2. You will be taken to the registration form. Enter your Username, Password, then Confirm Password, type your
Email, enter the Verification Code, make sure the box is checked confirming youve read the Amcrest Terms of
Service, then click Create an Account:
3. You will see the Registration Successful message and a confirmation email will be sent to you:
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Check your email, and click the confirmation email from AmcrestView.com:
4. Once youve opened the email, click the confirmation link inside to complete your registration:
5. You will be taken back to AmcrestView.com and shown confirmation that your account has been activated. Click Go
to Login:
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6. You will be taken back to the login screen. Enter your new AmcrestView.com username and password, then click
Login:
7. A popup will appear from your Windows Firewall. Click Allow access:
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8. You will be taken to the main screen of your account. From here, click the Add Device button:
9. Now you can enter your DVRs information. Enter a Device Name (this can be anything). Then, fill in the S/N (serial
number) this can be found on the sticker attached to the bottom of your DVR or through the web interface. Please
refer to part 6 of this guide: Amcrest View App Setup > Entering serial number manually (technical method -
harder).
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Enter your username and password for the DVR, not the username and password you just created for
AmcrestView.com. To find your DVR login credentials, please refer to part 4 of this guide: Console Setup (Login &
Startup Wizard) > Logging in. Finally, click OK:
10. You will then see your DVR added to the device list on the main screen. Click the eye icon to view the live feed:
11. Your browser will give you a notification asking you to allow popups from AmcrestView.com. Click Options for this
site, then click Always allow:
12. You will be taken to the live view page and given a notification to allow the plugin to pull the video feed through
here. Click the small arrow to the right of Allow, then click Allow for all websites:
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13. A final popup will appear asking you to confirm that you allow this plugin on your browser. Mark the checkbox next to Do not show me the warning for this program again, then click Allow:
14. Now you can enable any of your added cameras to see their live feeds. In the top-right panel, there is a channel list.
Click the small square icon to enable your feed for an added camera to see the video feed:
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Click the S to change it to an M which stands for Main Stream and will give you a full HD quality video stream.
To go back to Sub Stream, for lower quality video (that works better on slower internet connections), click the
M and change it to an S again.
Device method To login to your DVR quickly, without having to register, you can use the device method. This method still requires
that you install a plugin, which is covered above, but can be done with only the DVRs login credentials and the
serial number.
1. On the main login screen for AmcrestView.com, click the Device tab:
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2. Enter your DVRs S/N (serial number) into the top field, enter your DVRs username and password, then click Login.
To find your DVRs login credentials, please refer to part 4 of this guide: Console Setup (Login & Startup Wizard) >
Logging in.
3. This will take you straight to the live view screen. You will see a notification from your browser asking you to allow
the plugin. Click the small arrow to the right of Allow, then click Allow for all websites:
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4. You will see a popup asking you to confirm that you allow this plugin. Check the box next to Do not show me the
warning for the program again, then click Allow:
5. Now you can enable any of your added cameras to see their live feeds. In the top-right panel, there is a channel list.
Click the small square icon to enable your feed for an added camera to see the video feed:
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Click the S to change it to an M which stands for Main Stream and will give you a full HD quality video stream.
To go back to Sub Stream, for lower quality video (that works better on slower internet connections), click the
M and change it to an S again.
Amcrest View Web Interface Overview There are two main sections inside of the Amcrest View web interface: the main device list section (for anyone
logged in with a registered account) and the live view section (can be accessed by both registered users and those
accessing their DVRs using the device method covered above.
Device list section
The device list section has 3 main tabs. The first is the DEVICE tab:
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This page shows you a list of any added devices and is where you can click the eye icon to view your DVRs live
camera feeds. This is where you can ADD DEVICE, Search, edit, or delete your added devices.
The next tab is the ACCOUNT tab:
This is where you can see your Username, change your Country, see your Email, and enable email notifications
from AmcrestView.com.
The last tab for the device list section is the CHANGE PASSWORD tab:
Here, you can change your password.
Live view section
The live view section is where you can see the live camera feeds and playback footage for any cameras added to
your DVR. The first tab is the Live.
Here, you can enable the live feeds for any connected cameras, control PTZ, take snapshots, use 2-way audio, view
them in full screen, and more. The next tab is the Playback tab:
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Here, on the right panel, there is a calendar for you to choose which day youd like to see footage from, and you can
choose a channel to select which camera you want to see footage from. The timeline on the bottom allows you to
play, stop, forward, etc.
Note: Keep in mind that you can see the live feeds from your cameras whether a hard drive is installed in your DVR.
However, you will need to have a hard drive installed and recordings properly configured to view the playback.
FAQs/Troubleshooting
1. The DVR does not boot up properly.
Below are a few possible reasons why this may be occurring:
The power input is not correct voltage.
The power cable connection is not secured correctly.
The power button is damaged or malfunctioning.
The firmware was upgraded incorrectly.
There is an HDD malfunction, or something is wrong with the HDD cable.
There is damage to the DVR's main motherboard.
2. DVR often automatically shuts down or stops running. Below are a few possible reasons why this may be
occurring:
The input voltage is too low or is not stable.
There is an HDD malfunction, or something is wrong with the HDD cable.
The power button is damaged or malfunctioning.
Video output signal is not stable.
The insides of the DVR have accumulated too much dust.
The temperature is either too hot or too cold.
The hardware is malfunctioning.
3. The system does not detect a hard drive.
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Below are a few possible reasons why this may be occurring:
The hard drive is broken.
The hard drive cable is damaged.
The hard drive cable connection is loose.
The DVR's main motherboard SATA port is broken.
4. There is no video output on any of the channels.
Below are a few possible reasons why this may be occurring:
The DVR firmware is incompatible with the attached cameras. Upgrade to the latest firmware.
The image brightness is set to 0. Change the brightness using the image settings or restore the DVR to factory
default settings.
There is no video input signal, or the signal is too weak.
A privacy mask or screensaver may be enabled.
There might be a malfunction with the DVR hardware.
5. Real-time video color is distorted.
Below are a few possible reasons why this may be occurring:
When using a BNC output, NTSC and PAL may be setup incorrectly. The real-time video may become black and
white.
The DVR is not compatible with the monitor.
The video transmission cable is too long, or signal degradation is too great.
The DVR's color or brightness settings are not correctly configured.
6. Local Recordings are not searchable.
Below are a few possible reasons why this may be occurring:
The hard drive cable is damaged.
The hard drive is broken.
The DVR's firmware is incompatible with the recorded video.
The recorded files have been overwritten.
The recording function has been disabled.
7. Local playback video is distorted.
Below are a few possible reasons why this may be occurring:
The video quality setting is too low.
The DVR software has a read error. Restart the DVR to solve this problem.
The hard drive cable is damaged.
The hard drive is malfunctioning.
The DVR's hardware is malfunctioning.
8. There is no audio during real-time monitoring.
Below are a few possible reasons why this may be occurring:
The microphone being used is not sufficiently powered.
The speakers being used are not sufficiently powered.
The audio cable is damaged.
The DVR hardware is malfunctioning.
9. There is no audio during recorded video playback.
Below are a few possible reasons why this may be occurring:
Audio may not be enabled for that channel.
The corresponding channel may not have any audio input.
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10. The timestamp is not displaying the correct time.
Below are a few possible reasons why this may be occurring:
The time and date settings may not be configured correctly.
The battery inside the DVR may be loose, or the battery is running low.
11. PTZ control is not working.
Below are a few possible reasons why this may be occurring:
There may be an error with the PTZ front panel buttons.
The PTZ decoding settings aren't configured correctly.
The PTZ connection may be loose or may not be installed correctly.
An incorrect cable may be used to connect the PTZ enabled device to the DVR.
The PTZ decoder and the DVR protocol are not compatible.
The PTZ decoder and DVR address are not compatible.
Multiple PTZ decoders are causing reverberation or impedance matching, causing PTZ signal interference. Use a 120
Ohm resister between the PTZ cables to reduce interference.
The PTZ cable is too long or signal degradation is too great.
12. Motion detection does not work.
Below are a few possible reasons why this may be occurring:
The motion detection time period may be incorrectly configured.
Motion detection zone setup is not correctly configured.
Motion detection sensitivity is too low.
13. Web Access isn't working.
Below are a few possible reasons why this may be occurring:
Windows version is pre -Windows 2000 service pack 4. Use a more recent version of Windows.
ActiveX controls have been disabled.
The PC is not using DirectX 8.1 or higher. Upgrade to a more recent version of DirectX.
The DVR is having network connection errors.
Web access may be setup incorrectly.
The username or password may be incorrect.
The client end computer is not compatible with the DVR's firmware.
14. Web Access live view is only displaying a static picture. Both live playback and recorded playback aren't
working.
Below are a few possible reasons why this may be occurring:
The network speed is not enough to transfer video data via web access.
The client PC may have limited resources.
Multicast mode may be causing this issue.
A privacy mask or screensaver may be enabled.
The logged in user may not have enough rights to monitor real-time playback.
The DVR's local video output quality is not enough.
15. Network connection is not stable.
Below are a few possible reasons why this may be occurring:
The network is not stable.
There may be an IP address conflict.
There may be a MAC address conflict.
The PC or DVR network card may be defective.
215
16. Keyboard is not working with the DVR.
Below are a few possible reasons why this may be occurring:
The DVR serial port is not setup correctly.
The keyboard may be drawing too much power.
The keyboard cable too long.
The keyboard is not compatible with the DVR's firmware.
17. The alarm signal cannot be disarmed.
Below are a few possible reasons why this may be occurring:
An alarm may be setup incorrectly.
An alarm output may have been manually opened.
The DVR may have an input device error, or the connection is not correctly configured.
There may be an error in the DVR's firmware.
18. Alarms are not working.
Below are a few possible reasons why this may be occurring:
The alarm is not setup correctly.
The alarm cable is not connected correctly.
The alarm input signal is not correctly configured.
There are two loops connected to one alarm device.
19. The camera is not recording enough video.
Below are a few possible reasons why this may be occurring:
The hard drive's capacity is not enough.
The hard drive is damaged.
20. Downloaded files cannot be played back.
Below are a few possible reasons why this may be occurring:
The media player software on the PC may not be able to read the file format.
The PC may not have DirectX 8.1 or higher.
The PC may not have Windows XP or higher.
21. Forgot local menu operation password or network password
As a security measure, your device will lock your account after so many failed attempts. This is implemented to
prevent unauthorized users from continually attempting to gain access to your system without consent.
If you experience a locked account issue, there are a few troubleshooting steps you can take to help resolve the problem. 1. Power Cycle - To power cycle the device, please remove the device from its power source and allow the device to shut down. This should take approximately 45 seconds to complete. Once complete, plug the camera back in with its power supply and allow the device to boot back up. When the device is ready, try to connect to the device again. 2. Wait to Unlock - Initially, the device will be locked for a duration of 60 minutes. After the 60 minutes have passed, you will be given another round of password attempts to enter in the password correctly. 3. Password Reset - If the problem persists, it is highly advisable to fill out a password request form. This form can be found at https://amcrest.com/password. For more information on this issue. When completing the form, for security purposes, it will be required to provide a proof of ownership to help prevent unauthorized access to your device. A proof of ownership includes: - A screenshot of the order history showing the purchase of the device. - An image of the receipt or invoice for your purchase.
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- A screenshot of the email confirmation with purchase information included. Note: This information must be provided in common formats such as; PDF, JPG, or PNG format. Please make sure the file does not exceed 900KB. If the file is too large, it is advisable to either take a snip of the image, crop it, or resize it to fit these criteria. To expedite your request, please make sure the image is legible and visible enough for verification purposes. If you have any questions or are having continued issues filling out the password reset form, please view the following instructional video at https://www.youtube.com/watch?v=20XKCXwwSlk
Maintenance Tips:
Please use a brush to clean the motherboard, socket connectors, and the DVR chassis and keep it free of dust.
The device should be soundly grounded in case there is an audio/video disturbance. Keep the device away from
static electricity or induced electricity.
Please unplug the power cable before you remove audio/video signal cables, RS232 cables, or RS485 cables.
Always shut down the device properly. Please use the shutdown function in the menu or can press the power
button on the front panel for at least three seconds to shut down the DVR. Incorrect shutdown may result in a hard
drive malfunction.
Keep the device is away from direct sunlight or other heat sources and keep the DVR well ventilated.
Appendix A: Toxic or Hazardous Materials or Elements
Component
Name
Toxic or Hazardous Materials or Elements
Pb Hg Cd Cr VI PBB PBDE
Sheet
Metal(Case)
Plastic Parts
Panel
Circuit Board
Fastener
Wire and
Cable/Ac
Adapter
Packing
Material
Accessories
Note
O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below
the relevant threshold of the SJ/T11363-2006 standard.
X: Indicates that the concentration of the hazardous substance of at least one of all homogeneous materials in the
parts is above the relevant threshold of the SJ/T11363-2006 standard. During the environmental-friendly use period
(EFUP) period, the toxic or hazardous substance or elements contained in products will not leak or mutate so that
the use of these (substances or elements) will not result in any severe environmental pollution, any bodily injury or
217
damage to any assets. The consumer is not authorized to process such kind of substances or elements, please
return to the corresponding local authorities to process according to your local government statutes.
FCC Statement
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
2. The users manual or instruction manual for an intentional or unintentional radiator shall caution the user
that changes, or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment. In cases where the manual is provided only in a form other than paper, such as
on a computer disk or over the Internet, the information required by this section may be included in the manual in
that alternative form, provided the user can reasonably be expected to have the capability to access information in
that form.
3. (b) For a Class B digital device or peripheral, the instructions furnished the user shall include the following
or similar statement, placed in a prominent location in the text of the manual:
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. --
Consult the dealer or an experienced radio/TV technician for help.
4. RF exposure warning
This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used
for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must
not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must
be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure
compliance.
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IC Warning Statement
This device complies with Industry Canadas license-exempt RSSs. Operation is subject to the following two
conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of
your body.
Pour se conformer aux exigences de conformit CNR 102 RF exposition, une distance de sparation d'au moins 20 cm
doit tre maintenue entre l'antenne de cet appareil ettoutes les personnes.
Note:
To view setup videos for many of the steps outlined in this guide, go to http://amcrest.com/videos
For more supplemental information or to view support articles on your product, go to http://amcrest.com/support
This quick start guide is for reference only. Slight differences may be found in the user interface.
All the designs and software here are subject to change without prior written notice.
All trademarks and registered trademarks mentioned are the properties of their respective owners.
If you have any questions or concerns, please contact us at support@amcrest.com, or call us at 888-212-7538.
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