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Amcrest AMDV10814 Video Recorder Quick Start Guide PDF
Summary of Content for Amcrest AMDV10814 Video Recorder Quick Start Guide PDF
DVR Quick Start Guide
Version 4.0.1
Revised October 12th, 2018
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Contents Welcome ...................................................................................................................................................................................................................................... 3
Important Safeguards and Warnings ............................................................................................................................................................................................ 3
1. Front/Back Panel Diagrams & Descriptions ....................................................................................................................................................................... 4
1.1. Front Panel ............................................................................................................................................................................................................. 4
1.2. Rear Panel ............................................................................................................................................................................................................... 6
2. Hardware Setup ................................................................................................................................................................................................................. 7
2.1. Setting up the cable connections ............................................................................................................................................................................ 7
2.2. Using an Amcrest 4-in-1 Camera .......................................................................................................................................................................... 11
2.3. Hard drive installation .......................................................................................................................................................................................... 14
3. Console Setup .................................................................................................................................................................................................................. 15
3.1 Logging in ........................................................................................................................................................................................................................ 15
3.2. Forgot Password: Account Locked Issues ....................................................................................................................................................................... 17
3.3. Startup Wizard walkthrough ......................................................................................................................................................................................... 18
3.4. Main Menu overview ..................................................................................................................................................................................................... 23
4. Motion Detection & Recording Setup .............................................................................................................................................................................. 24
4.1. Setting up recording schedules ............................................................................................................................................................................. 24
4.2. Setting up motion detection and email alerts ...................................................................................................................................................... 29
5. Computer Access Setup .......................................................................................................................................................................................................... 37
5.1. Amcrest IP Config Software method .............................................................................................................................................................................. 38
Built-in Interface Method ........................................................................................................................................................................................................... 42
5.2. Installing the Amcrest browser plugin............................................................................................................................................................................ 43
Setting up DVR Local Access (home or business)........................................................................................................................................................................ 44
5.3. Setting up DVR Remote Access (away from home) ........................................................................................................................................................ 46
5.4. Web Interface Walkthrough........................................................................................................................................................................................... 52
6. Amcrest View App Setup ........................................................................................................................................................................................................ 53
6.1. Enabling P2P on the DVR................................................................................................................................................................................................ 53
6.2. Amcrest View Pro Setup ................................................................................................................................................................................................. 54
6.3. Amcrest View Pro interface overview ............................................................................................................................................................................ 59
7. Amcrest View Web Portal Setup ............................................................................................................................................................................................ 60
7.1. Installing the AmcrestView.com browser plugin ............................................................................................................................................................ 60
7.2. User method .................................................................................................................................................................................................................. 63
7.3. Device method ............................................................................................................................................................................................................... 70
7.4. Amcrest View Web Interface Overview ......................................................................................................................................................................... 73
FCC Statement ............................................................................................................................................................................................................................ 76
IC Warning Statement ................................................................................................................................................................................................................ 77
Appendix A Toxic or Hazardous Materials .................................................................................................................................................................................. 78
References & Contact Information ............................................................................................................................................................................................. 79
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Welcome
Thank you for purchasing our DVR!
This quick start guide will help you become familiar with our DVR in a very short time.
Before installation and operation, please read the below safeguards and warnings carefully.
Many of the setup sections below have corresponding videos on YouTube. To
access the setup videos, please go to http://amcrest.com/videos
Important Safeguards and Warnings All installations and operations here should conform to your local electrical safety codes.
We assume no liability or responsibility for any of the fires or electrical shocks caused by improper handling
or installation.
We are not liable for any problems caused by unauthorized modifications or attempted repair.
Improper battery use may result in fire, explosion, or personal injury.
When replacing the battery, please make sure you are using the same model.
Check Packaging
When you receive the DVR system in the packaging, unpack it, and check all sides of the DVR to see if there is any
physical damage. The protective materials used for the packaging of the DVR can protect most accidental
damage during transportation, but to ensure that your equipment is operating as expected, it is recommended to
inspect the product before proceeding further.
On the DVR unit, check specifically that the label on the bottom of the DVR is not damaged. The serial number of
the unit is often needed to provide support.
Please check that all required items for your DVR are present and accounted for. To check what is included with
your purchase, go to http://amcrest.com/ip-security-camera-systems.html/ and find the product you purchased,
then scroll down and click the Whats Included tab. If any item is missing, please contact us as soon as possible
so we can send you the missing component(s).
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1.Front/Back Panel Diagrams & Descriptions
1.1. Front Panel 1.1.1. Models
AMDVTENL16/AMDVTENL8/AMDVTENL4/AMDV10818/AMDV10814/AMDV72116/AMDV7218
Please refer to the following chart for information on the front panel buttons
SN Icon Name Function
1 PWR Power indicator When DVR is on, this light remains on.
2 NET Network
abnormality
indicator light
When a network error occurs or there is no network connection, this
light turns red.
3 HDD HDD abnormal
indicator light
When an HDD error occurs, or the HDD capacity is below the specified
threshold value, this light turns red.
4 USB 2.0 port
USB 2.0 port: connect a mouse, USB storage device, etc.
1.1.2. Models
AMDV4M4/AMDV4M8/AMDV4M16/AMDV7204/AMDV7208/AMDV72016/AMDV10804/AMDV10808/AMDV108016
Please refer to the following chart for information on the front panel buttons
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# Icon Name Function(s)
1
USB 2.0 port USB 2.0 port: connect a mouse, USB storage device, etc.
2 ALARM Alarm status
indicator light
When an alarm event occurs, this LED becomes blue to alert
you.
3 REC Recording status
indicator light
When the DVR is recording footage to the hard drive, this LED
will become blue to alert you.
4 HDD HDD status
indicator light
When an HDD error occurs, or the HDD capacity is below the
specified threshold, this LED becomes blue to alert you.
5 NET Network status
indicator light
When a network error occurs or there is no network
connection, this LED becomes blue to alert you.
6 ACT ENTER Confirms the current operation.
7 POWER Power status
indicator light
When the DVR is powered on, this LED will remain blue.
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Power button Press and hold the power button for 3 seconds to boot up or
shut down the DVR.
9 / Up/Down Activates current controls, modifies settings, and allows
navigating up and down through options.
Increases/Decreases numerals.
Assists in functions such as PTZ menu.
10 < / > Left/Right Shifts current activated controls.
When in playback, use these buttons to control the playback
bar.
11 ENTER Enter Confirms the current operation.
Goes to the default button.
Goes to the menu.
12 ESC Escape Go to the previous menu or cancel the current operation.
When in playback, push ESC to restore real-time
monitoring.
13 Fn Assist In one-window monitoring, push this button to display
additional functions such as PTZ control and image color.
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Backspace function: in numeric/text control, press Fn for
1.5 seconds to delete the character before the cursor.
In motion detection setup, use the Fn button and
directional keys to adjust the settings.
In text mode, push Fn to switch between numeric and
English characters (small/capitalized), etc.
Activates other special functions.
1.2. Rear Panel
Note: This is for example purposes only, the diagram represents a 16 Channel system however, is
applicable to all units provided in the description.
Please refer to the following chart for detailed information on the rear panel ports:
SN Icon Name Note
1
A
B
RS485RS-485
communication port RS485_A port. It is the cable A. You
can connect to the control devices
such as speed dome PTZ.
RS485_B.It is the cable B. You can
connect to the control devices such
as speed dome PTZ.
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Power Input port Input 12V DC.
3 Network port 100M Ethernet port
4
VGA
VGA video output port
VGA video output port. Output analog
video signal. Can connect to the
monitor to view analog video output.
5 VIDEO IN Video input port Connect to analog camera, video input
signal.
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6 Audio
OUT
Audio output port
Connect to video output device such
as sound box.
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Audio IN
Audio input port Connect to audio input device such as
microphone.
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HDMI
High definition media
interface
High definition audio and video signal
output port. It transmits
uncompressed high definition video
and multiple-channel data to the
HDMI port of the display device.
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USB 2.0 port Connect to USB storage device, mouse,
burning DVD-ROM etc.
10 GND Ground end.
2.Hardware Setup Before setting up the DVR, you will probably need the following items. The items are not
included:
A computer monitor or TV with either an HDMI or VGA input
A power strip with room for 4 large power plugs
It is recommended to connect all components of the system as shown below before mounting any of the
cameras. This is to ensure all components are working.
2.1. Setting up the cable connections
The following instructions will show you how to set up the cables for the DVR, cameras, as well as a
monitor or TV screen.
To set up the DVRs cable connections, there are 7 major steps:
1. Connect a monitor or TV screen to your DVR. The DVR is compatible with any monitor or screen that uses a VGA or HDMI connection. For purposes of this guide, we will use a VGA connection.
Take a VGA cable, and connect one end to the VGA port on your monitor/screen and the other end to the VGA port on the back panel of your DVR.
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2. Connect a USB mouse (included) to the front of the DVR.
3. Connect an Ethernet cable to your router.
Then, connect the other end of the cable to the DVR.
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4. Connect the camera video extension cable to the cameras video cable and connect the camera
power extension cable to the cameras power cable. There should be a tag on the video cable to help you make sure the right end of the cable is at hand.
5. Connect the camera cable to any of the video input (coaxial) ports on the DVR.
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6. Connect the camera power extension cable to one of the camera power cables, connect this
power cable into the power brick, and then plug the cable into an electrical socket.
7. Connect the DVR power cable into the back of the DVR, and then plug in the DVR power adapter
into an electrical socket.
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8. Make sure that the power switch is in the ON position.
2.2. Using an Amcrest 4-in-1 Camera
Quadbrid or 4-in-1 technology, allows for a flexible means of providing HD-CVI, HD-TVI, AHD, and Analog
formatted video to your DVR. The signal is transmitted uncompressed, which eliminates latency and allows for
real-time, highly reliable video security without loss or delay. The cameras connect point-to-point directly to the
DVR (BNC) which provides a highly secure, closed network, as well as a painless and non-complex plug-and-play
setup process. The toggle switch for your 4-in-1 camera is represented in the image below:
Most Amcrest DVRs will require you to set the camera to HD-CVI or Analog (960H) settings and may not be
compatible with HD-TVI or AHD. Ensure your 4-in-1 camera's toggle switch is set to the proper setting as
indicated in the diagram below.
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Note: If the proper mode configuration is not set, you will not be able to view your camera on your DVR. Please make sure you have the proper settings on your camera before you begin setting up or installing.
To install your Amcrest 4-in-1 camera, please follow the steps provided below:
Note: Make sure you have the proper mode configuration on your camera before running or connecting any cables. Refer to the Figure 1-1 for more details on how to set mode configurations for your specific DVR.
Step 1: Connect a BNC (coaxial) cable to the video out connection of your camera.
Step 2: Connect the male end of the DC power connector of the BNC (coaxial) cable to the female end of the power connector of the camera.
Step 3: Connect the BNC (coaxial) cable to a video out channel on the back of your DVR.
Step 4: Connect the male end of the DC power connector of the power adapter to the female end of the power connector of the BNC (coaxial) cable. Plug in the power adapter to apply power to the camera.
For more information on the installation process described, refer to the image below for more details.
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- PLEASE READ BELOW-
Note: Your DVR may not work properly if the following is not accounted for.
Every DVR comes preset to a video output resolution of 1280x1024. What this means is that any time an
HDMI cable is plugged into an HDTV, it may result with a blank screen even if the DVR is operational. If
this occurs, please follow the steps provided below to change the resolution.
Procedure using a VGA cable:
1. Connect your DVR to a computer monitor or TV screen with a VGA cable (the HDMI cable should not be connected during this process).
2. Boot up your DVR. On the monitor or TV, please make sure the input is set to VGA.
3. When the interface loads, you will see the login screen appear. Enter your credentials. (To find your login credentials, please refer to part 3 of this guide: Console Setup > Logging in.)
4. On your DVR, open the Main Menu by left-clicking once on the live feed screen and, under the Settings row, click on the System icon.
5. Then, on the new window, click Display from the list on the left column of options. Change your resolution from 1280x1024 to 1920x1080 and click Apply down below. Your DVR will reset to effect the change.
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6. Disconnect the VGA cable and connect your DVR to an HD monitor or TV using an HDMI cable. Dont forget to change the input to HDMI on a TV. Your interface will now appear, and
you can use your DVR freely.
2.3. Hard drive installation
A hard drive allows you to configure and use the recording functionality of this DVR, including playing
back previously recorded footage.
Note: This section only applies to HDCVI DVRs purchased without a hard drive already pre-installed. Most kits
or bundles will come with a pre-installed hard drive.
The DVR has connections for only 1 hard drive inside the case and the hard drive must be no bigger than
4TB (Terabytes).
To install your hard drive, the following is needed:
A medium sized (regular) Phillips-head screwdriver - not included
A hard drive - not included (unless you purchased a kit that does have one included)
Four hard drive fastening screws - included
Note: Before installing the hard drive, make sure the DVR is powered off with the power cable
disconnected.
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Once the hard drive is installed, boot your system and, for any cameras that are configured to be
recording, you will see the following recording icon appear in the bottom-left corner of the live view
window for that camera:
3.Console Setup
3.1 Logging in
After turning the system on, the default video display shows multiple windows and a page will appear that asks
you to change your password and set up security questions:
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First, you will need to enter the default old password.
The default password to enter the Old Password field is: admin
Once youve entered admin (without quotes) into that field, proceed to enter a new password into the New
Password field, then enter your new password one more time into the Confirm Password field to confirm it.
Please note that the system consists of two accounts (out of the box):
Username: admin Password: admin (administrator, local and network)
Username: default Password: default (hidden user)
Then, choose a question from the Question 1 dropdown, and enter your answer. Do the same for Question 2.
Note: Please write down the new username and password credentials youve just created as well as both the
security questions and their answers. For efficiency purposes, it is highly recommended to have each
password associated with the device, such as Amcrest Surveillance Pro, the Amcrest View Pro app, etc.
identical to avoid any future account lock issues.
After youre done here, click OK.
You will see a confirmation screen that your password has been successfully modified:
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If you do not see this screen after clicking OK, please confirm that youve correctly filled out the required fields.
3.2. Forgot Password: Account Locked Issues
As a security measure, your device will lock your account after so many failed attempts. This is implemented to
prevent unauthorized users from continually attempting to gain access to your system without consent.
Troubleshooting
If you experience a locked account issue, there are a few troubleshooting steps you can take to help resolve the problem.
1. Power Cycle - To power cycle the device, please remove the device from its power source and allow the device to shut down. This should take approximately 45 seconds to complete. Once complete, plug the camera back in with its power supply and allow the device to boot back up. When the device is ready, try to connect to the device again.
2. Wait to Unlock - Initially, the device will be locked for a duration of 60 minutes. After the 60 minutes have passed, you will be given another round of password attempts to enter in the password correctly.
3. Password Reset - If the problem persists, it is highly advisable to fill out a password request form. This form can be found at https://amcrest.com/password. For more information on this issue. When completing the form, for security purposes, it will be required to provide a proof of ownership to help prevent unauthorized access to your device. A proof of ownership includes:
- A screenshot of the order history showing the purchase of the device.
- An image of the receipt or invoice for your purchase.
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- A screenshot of the email confirmation with purchase information included.
Note: This information must be provided in common formats such as; PDF, JPG, or PNG format. Please make sure the file does not exceed 900KB.
If the file is too large, it is advisable to either take a snip of the image, crop it, or resize it to fit these criteria. To expedite your request, please make sure the image is legible and visible enough for verification purposes.
If you have any questions or are having continued issues filling out the password reset form, please view the following instructional video at https://www.youtube.com/watch?v=20XKCXwwSlk
3.3. Startup Wizard walkthrough
The first page of the Startup Wizard will appear:
If you do not want to use the Startup Wizard, or you have already gone through it and do not want
it to keep appearing, unmark the checkbox next to Startup and click Cancel. To proceed with the
startup wizard, click Next.
Note: Every page from the Startup Wizard that follows can be accessed and modified at any time through the
Main Menu.
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System Login
Log into your DVR with the credentials set up on the administrator page. Type in the username and password
you have initially set for the DVR and press OK to continue.
If you have forgotten your password or would like to reset your existing password. Click on the Forgot
Password icon ( ) and answer the security questions that you assigned in the administrator menu.
Next, enter the new password that you would like to set in the New Password field and confirm the
password. Lastly, click on the Reset button to reset the password. Once your password has been successfully
reset, click on OK to continue.
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General
The first screen that comes up is the GENERAL settings screen. Make sure to click the tabs at
the top for Date & Time, as well as Holiday to configure those settings as well. Once you are
satisfied with the settings on this screen, click the Next button at the bottom of the screen.
Network
The next screen that comes up is the NETWORK settings screen. Unless you have a specific reason
to change these settings, its best to leave them as they are. Please note, the IP address for the DVR
will be used to access your DVRs web user interface on a laptop or PC. As good practice it is
important to set your IP address to static before proceeding. For more information on how to
access your DVRs web user interface on a laptop or PC, visit, amcrest.com/DVRwebsetup.
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Once you are satisfied with the settings on this screen, click the Next button at the bottom of the
screen.
P2P
The next screen that appears is the P2P screen. This screen allows you to connect your DVR to your mobile device
via the Amcrest View Pro app. To download the app, use your mobile devices camera and scan the Cell Phone
Client QR code. For more information on how to add your DVR to the Amcrest View Pro app, visit
amcrest.com/appsetupDVR
Encode
The next screen that appears is the ENCODE settings screen. This is where you can adjust the video quality
settings for your DVR/cameras, including the compression and frame rate. Make sure to check the Snapshot and
Overlay tabs to see those settings too.
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The next screen you see is the Schedule settings screen. Make sure to click the tabs at the top for Record and
Snapshot to configure those settings as well. Your DVR is configured, by default, to record everything on all
channels 24/7 (this will only actually happen provided you have a hard drive installed). You can also use this
screen to set up motion detection and alarm schedules.
Once you are satisfied with the settings on this screen, click the Finished button at the bottom of
the screen.
Before following this guide to the next step, that covers the main menu, you will need to left-click once or right- click and select Main Menu from the right-click menu.
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3.4. Main Menu overview
The screenshot below is the main menu screen for the Amcrest DVR console interface:
Below are short descriptions for each of the menu items on the main menu:
OPERATION -> SEARCH: Search and playback recorded video that is stored on the hard drive.
OPERATION -> BACKUP: Backup recorded files onto a USB drive.
OPERATION -> SHUTDOWN: Logout, shutdown, or restart the system.
INFO -> SYSTEM: View information about the recordings, hard drive statistics, or version information.
INFO -> NETWORK: View information about the network or test the network status INFO -
> EVENT: Display information about events that triggered recording. INFO -> LOG: Display
system logs of critical events.
SETTINGS -> CAMERA: Review or edit settings for each camera, including video settings (e.g. quality, bit
rate, color, etc.).
SETTINGS -> NETWORK: Review or edit network settings for the DVR (e.g. email, DDNS, UPnP, etc.)
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SETTINGS -> EVENT: Review or edit settings that trigger recording events (e.g. motion detection, alarm,
etc.).
SETTINGS -> SYSTEM: Review or edit system parameters or configuration, including account settings (e.g.
usernames, etc.).
SETTINGS -> STORAGE: Review or edit storage parameters and settings.
4.Motion Detection & Recording Setup
This section will cover how to set up your DVRs scheduled recordings for both regular and motion
detection recordings. It will also cover how to set up email alerts with snapshots.
Note: The DVR can only be set up to save regular and motion detection recordings if a hard drive has
already been installed. However, email alerts with snapshots can still work without a hard drive
installed.
A hard drive is included with every DVR kit purchased. You can confirm this by looking at the packaging.
If bought as a standalone DVR, a hard drive will need to be purchased separately. Once purchased
separately, for hard drive installation instructions, please refer to part 3 of this guide: Console Setup >
Hard drive installation.
The following setup processes will be shown using the DVR consoles built-in interface. However, these
same steps can also be done through the web interface on a computer. Despite the difference in
appearance, the settings pages have the exact same organizational structure.
When motion detection has been set up correctly on this system, you will see the following icon appear
on your cameras live view windows when motion detection has been triggered:
4.1. Setting up recording schedules
1. Log into your DVR with your username and password:
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2. Open the MAIN MENU, then click STORAGE in the SETTINGS row:
3. Make sure you are on the SCHEDULE > Record page. This is where you can configure the times and days you would like different kinds of recordings to happen.
4. To choose a channel (or camera) for which to configure the recording schedules, click
the number next to Channel, then select either a single channel or All:
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5. By default, the DVR will have the schedule configured to record regularly 24/7. Notice
the green bars going across each day of the week. Also note that the DVR uses military time, that is, from 0 to 24 instead of from 12 a.m. to 12 a.m.
To change which hours you would like the DVR to record, make sure the Regular checkbox is
checked, then click the blocks in the grid. You can also click and drag to add or remove multiple
block at a time. Each block represents one hour:
Click the trash can icon to the right of any day to clear the entire row of all green blocks.
6. To add or remove motion detection blocks to the grid, mark the checkbox next to MD,
then click individual cells or click-and-drag for multiple blocks:
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7. To the left of each day, there are small boxes which can be marked to link different
days together. This is useful if you want to save time by instantly making changes to multiple days simultaneously.
In the below example, Sunday and Monday are linked, so any blocks that are added or removed
for Sunday will automatically and immediately reflect the same for Monday and vice versa:
8. Another way to configure recording schedules is by using setting the time periods. Click
the gear icon to the far right of any day to open the Time Period page:
Here, the periods (Periods 1 - 6) must be in specified in chronological order. You can set either
Regular, MD, or both with the checkboxes to the right. You can also copy the time period
settings over to other days by checking them individually or checking All. Make sure to click Save
when finished.
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9. Now that youve finished configuring the recording schedules, you may need to copy
these settings over to another channel (or camera). By default, Channel 1 will be selected when you visit this page. Unless you immediately selected All in the channel window from step 4 above, note that you can copy these settings directly over to another channel by clicking Copy down below:
In the Copy window, you can select individual channels for any cameras you have added to the
DVR or select All:
Click OK when finished.
10. When finished on this screen, click Apply to save your changes.
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4.2. Setting up motion detection and email alerts
Your DVR will save motion detection recordings, in addition to scheduled regular recordings and
distinguish between the two in the playback menu.
1. Log into your DVR with your username and password:
2. Open the MAIN MENU, then click EVENT in the SETTINGS row:
3. Make sure you are on the DETECT > Motion Detect page. This is the main
configuration page for motion detection:
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Change your channel (or camera) by clicking Channel and selecting from any cameras currently
added to the DVR. You can also select All. Make sure the Enable checkbox is checked. Then, click
Set next to Region to configure the motion detection areas.
4. You can set up regions for motion detection using the region grid on your DVR.
By default, the entire area of view for your cameras will be highlighted with red blocks. This
means that the entire field of view is active for motion detection:
Any red blocks that you click or click-and-drag to remove will not be active for motion detection.
Motion detection will not work for any portion of the screen that is clear.
If you hover your mouse pointer over the top-center edge of this window, another small
window will appear with options to configure sensitivity and threshold settings as well as to
choose from up to four regions.
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Sensitivity - is the measure of how many pixels on the screen need to change before being
considered motion. 0 is the lowest value and 100 is the highest.
In plain English: Sensitivity is the difference between a squirrel running up a tree, versus a big
dog running up to and barking at that tree. A squirrel would trigger motion detection at a
higher sensitivity because it takes less change or movement to qualify as motion. But the dog
would trigger motion detection at a lower sensitivity because it takes more change or
movement to qualify as motion.
Threshold - is the degree of movement that needs to occur before the motion is defined as a
motion event and is triggered. 0 is the lowest value and 100 is the highest.
In plain English: Threshold is the difference between a car driving quickly by on a street and a
car driving into the field of view, slowing down, and turning into a driveway. The car driving
past would not trigger motion detection based on a certain threshold setting, but the parking
car would trigger motion detection with that same threshold setting. The higher the
threshold, the more time motion needs to occur before motion detection is triggered. The
lower the threshold, the less time motion needs to occur before motion detection is
triggered.
If sensitivity is set to 100 and threshold to 0, motion detection will be triggered most easily
by almost any change in the field of view, large or small. But if sensitivity is set to 0 and
threshold to 100, motion detection will be extremely difficult to trigger.
The four regions are all different colors, so you can customize the field of view of any camera to
your highly specific preferences.
5. To choose another region, hover your mouse pointer near the top-center of the region window, and a small window will appear. Keep your mouse pointer inside that small window and select either region 2, 3, or 4:
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You will be able to click individual blocks or click-and-drag an area with the new selected color
to highlight portions of the screen. Each new region (or color) has its own unique sensitivity
and threshold settings. The different regions/colors can also overlap one another.
6. You can also adjust the motion detection schedules directly from this settings page by clicking Setup next to Period:
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The Period Setup page works very similarly to the recording schedule page featured in the
previous section in part 5 of this guide: Motion Detection & Recording Setup > Setting up
recording schedules.
7. Next, if you want to receive email alerts with snapshots from your motion detection
events, check the boxes for Send Email and Snapshot:
8. Once you have set up your settings for one channel, you can copy them to another
channel. If you did not select All after clicking Channel as described in step 3, click Copy, select channels to copy to, then click OK:
9. Click Apply to save all the settings made on this page, then Save.
10. Click the STORAGE tab on the top row, then click SCHEDULE > Snapshot to get to the
snapshot schedule settings page:
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Here, you can set up the snapshot schedule just like you set up the recording schedule. Please
refer to the earlier section of part 5 of this guide: Motion Detection & Recording Setup >
Setting up regular and motion detection recording schedules.
11. Next, click RECORD from the left navigation panel, and click the radio buttons under
Snapshot to enable or Open the desired channels:
Make sure to click Apply, then OK before leaving this page.
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12. Next, click the NETWORK tab on the top row, then click EMAIL from the left navigation
panel:
The recommended method for this step is to create a new Gmail account that is dedicated to
sending you email alert snapshots for motion detection. This is useful because, then, you
dont have to change any of your own personal emails settings. Using a Gmail account is also
the easiest way to set up email alerts which could otherwise be somewhat technical and
difficult.
This does not mean that you now have to log into a second, separate email account just to
see your email alerts - because this email will forward all your email alerts to your personal
email. Regardless, it is still recommended to save your email and password information for
this new Gmail account.
Start by making sure the box is checked next to Enable. Then, enter the SMTP Server which, for
Gmail, is: smtp.gmail.com. The port number will be: 465.
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In the Username field, enter your new Gmail accounts address. For example:
amcrestemailsnapshots@gmail.com. Then, enter the password for this account in the
Password field.
In the Receiver field, enter your own personal email accounts address. For example:
myemail@website.com.
Note: In the above example, the Receiver and Sender fields have the same email address. You
can do this as well. However, it is recommended to enter your personal email in the Receiver
field.
Then, enter your new Gmail account address in the Sender field. For example:
amcrestemailsnapshots@gmail.com.
Make sure the box is checked next to Attachment. Then, make sure SSL is selected in the
Encrypt Type field.
Finally, click Apply in the bottom-right of this window to save all your settings.
13. Now, we want to make sure the email setup is working properly. To do this, click Test in the bottom-left. If the setup was successful, you will get the Mail Test Normalpop-up
message after clicking Test.
14. Next, check your new Gmail account to see if you received the email test:
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15. Now, whenever your camera detects motion, you will get email alerts sent to your personal email from this new Gmail account:
This will include an email with a snapshot of what was seen when motion detection was
triggered:
5. Computer Access Setup
There are 2 ways to access your DVR from a computer (laptop or desktop) which are: locally or
remotely.
Local Access: Logging into your DVRs web interface from a computer or laptop device connected to
the same network as your DVR (home, office, etc.).
Remote Access: Logging into your DVRs web interface from a computer or laptop device connected
to a network outside of your home or business network (coffee shop, work computer, etc.)
Local access is preferred by those who, for security reasons or personal preference, do not wish to
make their DVR accessible from outside their network. However, there are several options available
for remote access that use standardized and secure network protocols including SSL, TLS, DDNS, etc.
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Most other users require remote network access by way of their smartphones, tablets, laptops, or
computers, wherever they are.
The following section will cover both means of access (local and remote). Keep in mind that any user
can have bothlocal and remote access simultaneously if they so choose.
Before accessing your DVR through a web browser, the following two steps must be completed:
1. You must access the DVRs web interface with its IP address.
2. You must install the Amcrest web browser plugin.
An IP address is just an identifier given to any devices that connect to a network. People use names,
but internet-connected devices use a set of numbers called an IP address to talk to each other. Once
you have the IP address, your computer will be able to find and communicate with your DVR.
A browser plugin is just like a translator. Using your DVR by itself, without a computer (the builtin
interface featured in previous parts of this guide) is different than using it on your computer. By
using the DVR on your computer through a web browser, you need to introduce a new piece of
software that allows your computer to understand the language that the DVR speaks in a way that a
computer can understand. Thats what the browser plugin is for.
There are 2 ways to access the DVRs web interface: (1) Amcrest IP Config Software method and the
built-in interface method.
Please note: NPAPI plugins have recently been depreciated by both Google Chrome and
Firefox. To access the web user interface for your device, we recommend using Internet
Explorer or Safari. Google Chrome users can use the Google Chrome extension.
For more information on how to access your device using the Google Chrome extension,
visit amcrest.com/chrome
5.1. Amcrest IP Config Software method
Amcrest IP Config Software can be installed for free onto your computer from Amcrests official
website. The IP Config Software is available for both Windows and Mac operating systems. To get
directly to the downloads page, use this link: amcrest.com/downloads
Otherwise, the steps below will walk you through how to download, install, and use Amcrest IP
Config Software:
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1. Log onto your computer, open your web browser of choice, and go www.amcrest.com/
2. Then, hover over the Support tab up top and choose Downloads from the dropdown.
3. This brings you to the downloads page. Click the IP Config Software download link on this
page for either Windows or Mac.
4. Find the download in your Downloads folder, and click it to open the installer.
5. You will be asked to allow this program to make changes to your computer with a pop-up window, click Yes.
6. Once you see the first page of the installer wizard, click Next to continue.
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7. On the next page, check the box next to I agree, then click Install.
8. After the progress bar completes, if you see a Windows Security Alert popup, click Allow access.
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9. This brings you to the main screen of Amcrest IP Config Software. Your DVR will automatically be found on your network and appear in the list (if properly connected with an Ethernet cable to your router). You will also see the IP address associated with your DVR.
The e icon to the right allows you to launch directly into your web browser from this
screen.
Note: This e icon will automatically take your DVRs IP address and use your computers
default web browser to access and log into your DVR. If your default browser is not Internet
Explorer, you can write down the IP address from the Amcrest IP Config Software (IP address located
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above), open up Internet Explorer yourself, and type that into the search bar to get to the login
screen. Typing your IP address directly into the search bar will look something like this:
Built-in Interface Method
1. Boot up and log into your DVR system (as explained in previous steps of this guide).
2. Left-click on the main 4-window screen to access the Main Menu, or right-click and choose it from
the list.
3. Click the Network icon, in the third bottom-most row, to the right of Settings.
4. On the NETWORK settings page, you will start on the TCP/IP tab on the left panel list of options. Locate where it says IP Address on the main center page of the window.
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5. Write it down. It will look something like 192.168.1.74, although it may vary depending on your network, router, or service provider.
Note: It does not matter what your IP address looks like. As long as your DVR is connected to your router
with an Ethernet cable, and the DHCP checkbox is checked on the TCP/IP page, the IP address you write
down will be correct.
5.2. Installing the Amcrest browser plugin
Once youve followed one of the above methods to get to the login screen for the DVR, follow the below
steps to install the browser plugin on Internet Explorer:
1. On the main login screen, you should see a popup in the center. Click Install.
2. An install button will appear on the bottom of the screen for the plugin: webplugin.exe.
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Click Run, then go through the prompts of the install wizard.
3. Once you see the notification along the bottom row. Click the small arrow to the right of the Allow
button, and select Allow for all websites.
4.
5. If you see a popup window asking you to allow the plugin, mark the checkbox next to Do not show
me the warning for this program again, then click Allow.
Setting up DVR Local Access (home or business)
The following procedure can be done one of many ways including: using the Amcrest web interface (the
most common method - that should be followed if this is your first time using this system), using the RTSP
protocol to pull the video feed into a web application (like a custom website) or standalone program (like
VLC media player), or using a CGI command through a web browser for a direct stream (without the need for
a website or program - the DVRs CGI commands can be found through the main website - a link to this will
be provided in this guide).
For the purposes of this guide, we will cover how to access the DVR through the Amcrest web interface (the
most common method).
To view a video on how to setup the DVR for local access on a computer/laptop go to
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http://amcrest.com/videos, click the Videos tab, then find the video titled
HDCVI - Local Access Setup for PC.
Before performing the steps below to gain local access, you will need to make sure the following items are
true:
1. You have your login credentials (if using this local access method as your first, initial choice to setup your DVR, only items 2 and 3 of this list need to be true)
2. You have located your DVRs IP address
3. You have installed the Amcrest browser plugin
To find your login credentials, please refer to part 3 of this guide: Console Setup > Logging in. Otherwise, if
this is your first-time logging into the DVR and you have skipped Step 3, you will be able to login with the
following username and password:
Username: admin
Password: admin
Note: After logging in for the first time, you will be prompted to change your password.
To find the DVRs IP address, please refer to the Amcrest IP Config Software method and the built-in
interface method sections above.
To install the browser plugin for the DVRs web interface, please refer to the above section: Installing the
Amcrest browser plugin.
1. Take the IP address and type it into the Internet Explorer search bar, then hit Enter. It
should look something like http://192.168.1.74:12345/
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2. Enter your login credentials. You may be prompted to change your password.
3. (Optional) Save this web page as a Favorite for easy access in the future.
5.3. Setting up DVR Remote Access (away from home)
For the purposes of this guide, we will outline the most common method for setting up web access. Using
Universal Plug and Play (UPnP) and Dynamic Domain Name Server (DDNS) functionality is the easiest way to
setup stable remote access. For this method, your router should support the UPnP networking protocol and
the protocol should be enabled. Please note that most common routers will support this feature. Please refer
to your routers manufacturer documentation to learn how to enable UPnP on your router.
To view a video on how to setup the DVR for UPnP/DDNS remote access go to
http://amcrest.com/videos, click the Videos tab, then find the video titled
HDCVI - Remote Access Setup for PC (UPnP).
Before performing this setup process, it is recommended that you are familiar with or have completed the
steps in both part 3 Console Setupand part 5 of this guide: Computer Access Setup > Setting up DVR Local
Access.
Below is a step-by-step walkthrough that details how to setup the DVR for remote web access
using UPnP and DDNS:
1. Log in to your DVRs built-in (console) interface, open the Main Menu (by left-clicking once, or right- clicking and choosing MAIN MENU from the dropdown, then click NETWORK from the SETTINGS row:
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2. From the left-hand navigation panel, click CONNECTION, then locate the HTTP port on the right. It is
recommended to ensure the port number is at least 5 digits long to prevent any port conflicts. You can change the port to any 5-digit number that is less than 65535 (e.g. 12345) by clicking the number
field and entering a new port number. Write it down, then click Apply.
3. The system will need to reboot for this change to take effect. Click OK.
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4. Once rebooted, login to your DVR again, open the MAIN MENU, then click NETWORK under SETTINGS
again.
5. Click CONNECTION from the left navigation panel again and ensure that the HTTP port has changed.
6. Next, click DDNS from the left navigation panel, check the Enable checkbox.
7. Create and write down the entire Domain Name field, including the white text that says:
.quickddns.com (e.g. mydvrtest.amcrestddns.com). Then, click Apply.
8. Click UPnP from the left navigation panel and select the Enable radio button at the top. Then, locate
row 1 in the Port Mapping List, where HTTP is written beneath Service Name Protocol, and click the edit icon to change the HTTP External Port.
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9. In the PORT INFO window that appears, click into the number field next External Port to change it to
the same port number that was chosen in step 2 above (e.g. 12345). Then click OK.
10. Now, click Apply, and ensure it says Searching in the field next to UPnP Status.
11. Exit this menu to go back to the main menu, then re-enter the UPnP menu, and ensure the UPnP Status says Success.
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Note: If this does not say Success, try resetting the DVR, then your router. If it still does not work, it
may be because your router does not support UPnP. In this case, you will need to port forward to
gain remote access. Please read step 5: Check for UPnP below, in the troubleshooting steps that
follow this guide for more information on what to do next.
12. Open a web browser and enter in the DDNS domain name address from step 7, enter in a colon :
(without quotes), then type the port number from step 2 onto the end.
a. For example, if the DDNS domain name is http://mydvrtest.amcrestddns.com and your HTTP
Port is 12345, the URL would be
http://mydvrtest.amcrestddns.com:12345
13. The browser may prompt you to install a plugin. Click install to download the plugin, then click on the plugin installation file to install the plugin. (For help installing the plugin, refer to part 5 of this
guide: Computer Access Setup > Installing the Amcrest browser plugin.)
14. Enter your login credentials into the username and password fields.
15. Click the WAN option, and then click Login.
To get more detailed information on other methods to set up remote web access for the Amcrest DVR,
please refer to the user manual.
Remote access not working? (troubleshooting steps)
1. Re-enter login credentials:Confirm that your username and password for accessing the DVR are correct. Please refer to part 3 of this guide: Console Setup > Logging in. The same credentials you use
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to log in to the console in that section are what you will enter into the login screen on the web
interface.
2. Use the correct web browser: Make sure you are using Internet Explorer as your web browser.
3. Confirm plugin is installed: If you still see any popup windows when trying to log in to the web interface, please make sure you have correctly installed the Amcrest browser plugin: webplugin.exe.
Please refer to part 5 of this guide: Computer Access Setup> Installing the Amcrest browser plugin.
4. Write the URL correctly: When using Internet Explorer, it is crucial to write the DVRs remote access URL correctly. Some versions of Internet Explorer will not automatically include the http:// prefix to
the beginning of an IP address that is typed in. Check your search bar and, if you do not see http:// before your URL (e.g. 192.168.2.149:12345), please add it. In addition to that, make sure that you are using a colon : and not a semicolon ;. Your final URL should look something like this:
http://192.168.2.149:12345/ (without quotes). Keep in mind that the IP address and port number
will be different depending on your setup.
5. Select WAN button: The LAN radio button will be selected by default. You must click and select WAN
for this remote connection to work.
6. Connect to the internet: Confirm that your computer is properly connected to the internet by loading another web page first, then trying the DVRs remote access URL again. Also, confirm that an
Ethernet cable is connected from your router to the correct port on the back of your DVR.
7. Check for UPnP: For remote access to work, UPnP has to be enabled on your DVR and it has to be enabled and supported on your router. Check your routers documentation to confirm whether UPnP
is supported. Otherwise, an alternative to UPnP is port forwarding which can be done by following a
video tutorial for the HDCVI system.
To find this video, go to http://www.amcrest.com/videos/ and find the video by clicking Playlists
(tab) > Amcrest - 1080P & 720P HDCVI DVR > HDCVI - Remote Access Setup for PC (Port
Forwarding).
Still not working?
Need additional assistance, please contact Amcrest Support via one of the following options:
Visit http://amcrest.com/contacts and use the email form
Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538
International Callers (Outside of US): +1-713-893-8956
USA: 713-893-8956
Canada: 437-888-0177
UK: 203-769-2757
Email Amcrest Customer Support support@amcrest.com
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5.4. Web Interface Walkthrough
The web interface has 3 main tabs:
Preview: This tab shows live playback of any connected cameras. Ensure that the small icon on the right of
each cameras name on the left-hand list is blue; otherwise the live video feed will not show. You can also
control PTZ and image settings here, as well as view cameras in full screen.
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Playback: This tab allows for playback of recorded video. Select the date from the menu on the right and
then click on the timeline at the bottom of the screen to select a playback starting location. Once the starting
point has been selected, hit the play button to begin playback.
Alarm: This tab shows a list of any alarms that have been triggered, either by motion detection,
video masking, disk error, video loss, or the disk becoming full.
6. Amcrest View App Setup
The Amcrest View app grants instant access to all live camera streams from any location. This is the
primary application most users prefer when using Amcrest systems. The app supports a multitude of
features and includes both a plug-and-play setup as well as a manual network setup. For purposes of
this guide, we will use Amcrest View Pro, which is free on both the App Store and Play Store.
Before accessing the DVR through the app using the easy plug-and-play method (P2P Setup),
confirm that P2P is enabled on the DVR. This feature should be enabled by default.
6.1. Enabling P2P on the DVR
1. Log into your DVR consoles built-in interface using the DVR login credentials. Please refer to part 3 of this guide: Console Setup > Logging in.
2. Open the MAIN MENU by left-clicking the DVRs home preview screen. Then, click NETWORK in the bottom SETTINGS row:
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3. Select P2P from the left navigation panels list of options. Make sure the checkbox next to Enable is checked. If it is not, check it, then click Apply and Save.
4. Exit out of the main menu, then come back to the P2P page and confirm that the Status is Online.
6.2. Amcrest View Pro Setup The following steps will continue the app setup process for an Android phone and, though the
iPhone version of the app has slightly different steps, most of this process is identical and easy.
1. Download and install the Amcrest View Pro app for the App Store or Google Play Store.
2. Open the app on your mobile device and allow the app to load.
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3. Now you should see the home screen of your app. Tap
the icon in the top-right to get to the Device List.
4. Tap the + icon in the top right of this window to get to the Connection Type screen.
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5. Select your device type. In this case, we will select
"DVR/NVR" since we are setting up a DVR/NVR.
6. Tap on P2P Connection to establish a P2P connection.
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7. Scan the QR code for the unit. The QR code
can be found on the serial tag along with the
scannable barcode. Your mobile device will
enable its camera to scan the QR code.
To locate the serial number, you must either
have physical access to the DVR or computer
access to the web interface.
On the bottom of the DVR console, there is a
sticker with the serial number printed on it. It
will begin with either 'AMR or AMDV'. Write
this down.
If the QR code is not able to scan you can
also enter in the serial number manually by
tapping Enter S/N Manually.
Otherwise, if you are setting up the app after gaining local access with a computer, log into the
web interface with your username and password. Then, click the Setup ( ) icon at the top
of the screen. Navigate to Network and click on the P2P tab. Scan the QR Code for SN (Serial
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8. Once the data is entered the app you will be taken to a login screen. In this menu you can create a name for your device. Also, enter in the username and password associated with your device.
If this is your first time setting up your device, the default username and password is admin.
Tap on Start Live Preview to view the live view screen of your device.
Once the app is setup to work with your DVR, it should
look like the image below on the left. Here, you will be
able to access all crucial functions like taking
snapshots, manual recordings, etc.
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App setup not working? (troubleshooting steps)
1. Re-enter login credentials: Are you getting a (quote incorrect password error) message? Try double checking your username and password. These will be the same credentials used to log into the DVR
consoles built-in interface.
2. Confirm your phone is online: Make sure that your phone is receiving a strong Wi-Fi or cellular data signal. Confirm the Internet connection is working by loading a webpage or testing another internet enabled app.
3. Confirm the DVR is online: Make sure an Ethernet cable is connected from your router to the Internet port on the back panel of your DVR console. (For help with this, refer to part 2 of this guide: Hardware Setup > Setting up the cable connections.)
4. Confirm P2P is enabled: To use the P2P Setup to gain plug-and-play instant access, P2P needs to be enabled on the DVR. It will be enabled by default. To confirm P2P is enabled, log into the main console
built-in interface for your DVR and select Network from the Main Menu (in the Settings row). Then,
click P2P from the left navigation panel (on the bottom). Make sure the checkbox is checked next to
Enabled. If it is not, check it, click Apply down below, then attempt the P2P App Setup again (tap Start Live Preview).
5. Confirm the serial number: if you entered the serial number manually, double check that it is correct
and re-enter it. This does not apply if you used the QR code scan.
6. Still not working?
If you have tried all the above troubleshooting steps, try rebooting your DVR. Then, restart your phone
and try the P2P Setup on your app again. Contact support if you are still unable to gain access.
To view a video on how to setup the Amcrest DVR for remote access on a smartphone
or tablet, go to http://amcrest.com/videos and view the video titled
How to Setup Amcrest HDCVI DVR for Remote Access on Smartphone/Tablet.
6.3. Amcrest View Pro interface overview
Clicking the Menu Icon on the top left-hand corner will open the menu for this app.
Live Preview is the default screen that the app opens on, but from the menu, Playback, and Device
Manager can be opened, as well as other menu items for other features.
Note: For help identifying and understanding app features, either tap the icon to see a tooltip
description, or open the main menu, then tap Help to learn more.
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7. Amcrest View Web Portal Setup
You can access your DVR through a computer using the P2P web portal AmcrestView.com for quick
plug-and-play access. It uses the same technology as the Amcrest View mobile app and is an easy,
non-technical setup method.
There are 2 methods of accessing your DVR using AmcrestView.com: the user method (registering
an account for login), and the device method (instant direct access using the serial number).
Both methods require that the Amcrest browser plugin be installed for AmcrestView.com.
7.1. Installing the AmcrestView.com browser plugin
1. Open Internet Explorer, type www.amcrestview.com into the search bar, and hit Enter.
This will take you to the login screen:
2. Once youre on the login page, you will see a message about installing the plugin below the login box. Click Download Now:
3. This will take you to another page where you will need to click the Download Now button:
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4. You will be prompted by the browser to install the plugin. Click Run:
5. You may be prompted to verify this download. This software is not harmful to your computer and will not make any unwanted changes. To verify, start by clicking View
Downloads:
6. In the View Downloads page, right click the plugin, then click Run Anyway.
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7. The plugin will close your browser sessions to install. Save any pages, then click Yes:
8. On the next prompt, it will say the install was successful and ask you to restart your browser.
Click OK:
9. You will be taken back to the login page and see another notification from your browser
asking you to allow this plugin on this web page. Click the small arrow next to Allow, then
click Allow for all websites:
10. Another popup will appear asking you to allow this plugin. Mark the checkbox next to Do not
show me the warning for this program again, then click Allow:
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Now the plugin has been installed successfully and you can continue to register for an account for
DVR access through AmcrestView.com
7.2. User method
The user method requires that you first install the Amcrest browser plugin for AmcrestView.com.
Then, you can register for an account to set up your DVR.
1. On the main login screen, www.amcrestview.com, click the Register Now button:
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2. You will be taken to the registration form. Enter your Username, Password, then
Confirm Password, type your Email, enter the Verification Code, make sure the box is checked confirming youve read the Amcrest Terms of Service, then click Create an Account:
3. You will see the Registration Successful message and a confirmation email will be sent to
you:
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Check your email, and click the confirmation email from AmcrestView.com:
4. Once youve opened the email, click the confirmation link inside to complete your
registration:
5. You will be taken back to AmcrestView.com and shown confirmation that your account has been activated. Click Go to Login:
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6. You will be taken back to the login screen. Enter your new AmcrestView.com username
and password, then click Login:
7. A popup will appear from your Windows Firewall. Click Allow access:
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8. You will be taken to the main screen of your account. From here, click the Add Device
button:
9. Now you can enter your DVRs information. Enter a Device Name (this can be anything). Then, fill in the S/N (serial number) this can be found on the sticker attached to the
bottom of your DVR or through the web interface. Please refer to part 6 of this guide: Amcrest View App Setup > Entering serial number manually (technical method -
harder).
Enter your username and password for the DVR, not the username and password
you just created for AmcrestView.com. To find your DVR login credentials, please
refer to part 4 of this guide: Console Setup (Login & Startup Wizard) > Logging in.
Finally, click OK:
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10. You will then see your DVR added to the device list on the main screen. Click the eye
icon to view the live feed:
11. Your browser will give you a notification asking you to allow popups from AmcrestView.com. Click Options for this site, then click Always allow:
12. You will be taken to the live view page and given a notification to allow the plugin to pull
the video feed through here. Click the small arrow to the right of Allow, then click Allow for all websites:
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13. A final popup will appear asking you to confirm that you allow this plugin on your browser. Mark the checkbox next to Do not show me the warning for this program again, then click Allow:
14. Now you can enable any of your added cameras to see their live feeds. In the top-right panel, there is a channel list. Click the small square icon to enable your feed for an added
camera to see the video feed:
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Click the S to change it to an M which stands for Main Stream and will give you a full
HD quality video stream. To go back to Sub Stream, for lower quality video (that works
better on slower internet connections), click the M and change it to an S again.
7.3. Device method
To login to your DVR quickly, without having to register, you can use the device method. This
method still requires that you install a plugin, which is covered above, but can be done with
only the DVRs login credentials and the serial number.
1. On the main login screen for AmcrestView.com, click the Device tab:
2. Enter your DVRs S/N (serial number) into the top field, enter your DVRs username and password, then click Login.
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To find your DVRs login credentials, please refer to part 4 of this guide: Console Setup
(Login & Startup Wizard) > Logging in.
3. This will take you straight to the live view screen. You will see a notification from your browser asking you to allow the plugin. Click the small arrow to the right of Allow, then click Allow for all websites:
4. You will see a popup asking you to confirm that you allow this plugin. Check the box next to Do not show me the warning for the program again, then click Allow:
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5. Now you can enable any of your added cameras to see their live feeds. In the top-right
panel, there is a channel list. Click the small square icon to enable your feed for an
added camera to see the video feed:
Click the S to change it to an M which stands for Main Stream and will give you a
full HD quality video stream. To go back to Sub Stream, for lower quality video (that
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works better on slower internet connections), click the M and change it to an S
again.
7.4. Amcrest View Web Interface Overview
There are two main sections inside of the Amcrest View web interface: the main device list section (for
anyone logged in with a registered account) and the live view section (can be accessed by both
registered users and those accessing their DVRs using the device method covered above.
Device list section
The device list section has 3 main tabs. The first is the DEVICE tab:
This page shows you a list of any added devices and is where you can click the eye icon to view your
DVRs live camera feeds. This is where you can ADD DEVICE, Search, edit, or delete your added devices.
The next tab is the ACCOUNT tab:
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This is where you can see your Username, change your Country, see your Email, and enable email
notifications from AmcrestView.com.
The last tab for the device list section is the CHANGE PASSWORD tab:
Here, you can change your password.
Live view section
The live view section is where you can see the live camera feeds and playback footage for any cameras
added to your DVR. The first tab is the Live tab.
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Here, you can enable the live feeds for any connected cameras, control PTZ, take snapshots, use 2-way
audio, view them in full screen, and more.
The next tab is the Playback tab:
Here, on the right panel, there is a calendar for you to choose which day youd like to see footage from,
and you can choose a channel to select which camera you want to see footage from. The timeline on the
bottom allows you to play, stop, forward, etc.
Note: Keep in mind that you can see the live feeds from your cameras whether a hard drive is installed
in your DVR. However, you will need to have a hard drive installed and recordings properly configured to
view the playback.
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FCC Statement
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
2. The users manual or instruction manual for an intentional or unintentional radiator shall
caution the user that changes, or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment. In cases where the
manual is provided only in a form other than paper, such as on a computer disk or over the
Internet, the information required by this section may be included in the manual in that
alternative form, provided the user can reasonably be expected to have the capability to access
information in that form.
3. (b) For a Class B digital device or peripheral, the instructions furnished the user shall
include the following or similar statement, placed in a prominent location in the text of the
manual:
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected. -- Consult the dealer or an experienced radio/TV technician for help.
4. RF exposure warning
This equipment must be installed and operated in accordance with provided instructions and
the antenna(s) used for this transmitter must be installed to provide a separation distance of at
least 20 cm from all persons and must not be co-located or operating in conjunction with any
other antenna or transmitter. End-users and installers must be provided with antenna
installation instructions and transmitter operating conditions for satisfying RF exposure
compliance.
77
IC Warning Statement
This device complies with Industry Canadas licence-exempt RSSs. Operation is subject to the following
two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause undesired
operation of the device.
Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement.
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20cm
between the radiator and any part of your body.
Pour se conformer aux exigences de conformit CNR 102 RF exposition, une distance de sparation d'au
moins 20 cm doit tre maintenue entre l'antenne de cet appareil ettoutes les personnes.
78
Appendix A Toxic or Hazardous Materials
O: Indicates that the concentration of the hazardous substance in all homogeneous materials in
Note:
the parts are below the relevant threshold of the SJ/T11363-2006 standard.
X: Indicates that the concentration of the hazardous substance of at least one of all
homogeneous materials in the parts is above the relevant threshold of the SJ/T11363-2006
standard. During the environmental-friendly use period (EFUP) period, the toxic or hazardous
substance or elements contained in products will not leak or mutate so that the use of these
(substances or elements) will not result in any severe environmental pollution, any bodily injury or
damage to any assets. The consumer is not authorized to process such kind of substances or
elements, please return to the corresponding local authorities to process according to your local
government statutes.
Note:
This quick start guide is for reference only. Slight differences may be found in the user interface
79
All the designs and software here are subject to change without prior written notice.
All trademarks and registered trademarks mentioned are the properties of their respective owners.
If there is any uncertainty or controversy, please refer to us for the final explanation.
Please visit our website or contact your local service engineer for more information.
References & Contact Information
To view setup videos for many of the steps outlined in this guide, go to http://amcrest.com/videos
For more supplemental information or to view support articles on your product, go to
http://amcrest.com/support
This quick start guide is for reference only. Slight differences may be found in the user interface.
All the designs and software here are subject to change without prior written notice.
Al
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