Acura MDX AcuraLink Connected Services 2022 SUV Instruction Manual PDF

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Summary of Content for Acura MDX AcuraLink Connected Services 2022 SUV Instruction Manual PDF

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AcuraLink

Is a subscription-based service that provides convenient features such as voice communication in case of emergency, online security, one-on-one operator assistance, and the transmission of important messages regarding your vehicles status.

Use the following procedure to connect to AcuraLink.

To enable the AcuraLink You need to allow the consent of the location service to enable the AcuraLink.

1. Press the (home) button. 2. Select AcuraLink. u The confirmation message appears on

the screen for the first time, then select Allow.

To Connect to AcuraLink

1AcuraLink

AcuraLink also provides services you can operate from the Internet or your smartphone.

To subscribe to AcuraLink, or to get more information about all of its features, contact an Acura dealer, or visit owners.acura.com (U.S.) or www.acura.ca/owners/acuralink (Canada).

1To enable the AcuraLink

You can also set up a Vehicle Data Collection by the following procedure. 1. Press the (home) button. 2. Select AcuraLink. 3. Select MENU. 4. Select Vehicle Data Collection. 5. Select Allow or Block. Allow: Sends the vehicle location data, diagnostic

information, driving behavior data and phone data when you have previously allowed it when you connect a phone with Bluetooth.

Block: Does not send the vehicle location data, diagnostic information, driving behavior data.

For detail information of all data shared visit https:// acuralink.acura.com/#/acuralinkLegalTerms

uuAcuraLinku

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To link with AcuraLink You may see the connection guide screen after launching AcuraLink when there is no phone connection available.

Continue Without Connecting: Displays the AcuraLink menu screen without phone connection. Connect Phone: Displays the Bluetooth setup screen.

2 To change the currently paired phone P. 384

1. Press the (home) button. 2. Select AcuraLink.

1To link with AcuraLink

We recommend that you install AcuraLink app on your smartphone to make AcuraLink more functional, contact an Acura dealer, or visit owners.acura.com (U.S.) or www.acura.ca/owners/ acuralink (Canada).

If you do not connect a phone to AcuraLink, Last Mile function of AcuraLink app is disabled.

AcuraLink 1AcuraLink

You can also select AcuraLink from the All Apps screen.

2 Audio/Information Screen P. 248

AcuraLink

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Vehicle Notifications Displays the diagnostic information, recall or important safety information*1, or general information by connecting to the Acura server using HFL.

Contact Acura Connect to the AcuraLink operator when trying to find a destination or for roadside assistance.

My Acura Dealer Calls your Acura dealer using HFL or sets the navigation* destination to your dealer.

MENU Displays the AcuraLink menu screen. Vehicle Data Collection: Displays the AcuraLink connection setting screen.

2 To enable the AcuraLink P. 405

AcuraLink Subscriptions: Displays your current AcuraLink subscription status. Connect Bluetooth Device: Displays the Bluetooth setup screen.

2 To change the currently paired phone P. 384

*1: When you select Roadside Assistance, the system connects to the AcuraLink operator through the telematics control unit (TCU).

1Vehicle Notifications

Some messages can be deleted manually; some others will automatically disappear when the malfunction is fixed, contact a dealer if necessary.

* Not available on all models

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You can check the messages that are received quickly in the shortcut operation. 1. A notification appears and notifies you of a

new message on the B-zone. 2. Select the system status icon then press the

B-zone touchpad. u The status area list appears on the A-

zone. u A notification is continuously displayed in

the header area until the new message is read.

3. Select a new message to open. u If you have selected the update option

for AcuraLink, follow the directions on the screen to complete the process.

AcuraLink Message 1AcuraLink Message

When you update AcuraLink, you must keep the engine running and maintain a constant connection with AcuraLink. If the update is interrupted, the system will automatically resume the process. If, however, a week has elapsed since the process was first interrupted, you must repeat the process from the beginning.

Notification

New Message

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Automatic collision notification If your vehicles airbags deploy or if the unit detects that the vehicle is severely impacted, your vehicle automatically will attempt to connect to the AcuraLink operator. If connected, information about your vehicle, its location, and its condition can be sent to the operator*1; you also can speak to the operator when connected.

IMPORTANT: In a crash, AcuraLink will attempt to notify emergency services but NEITHER ACURA NOR ITS SERVICE PROVIDERS GUARANTEE THAT SUCH NOTIFICATION WILL OCCUR.

Acura reserves the right to terminate AcuraLink services at any time or for any reason, and in the future may not be able to provide services due to changes in, or obsolescence of, technology integral to the service or changes in governmental regulation.

*1: Depending on your phone and adequate cellular coverage, your vehicles location may not be sent to the operator.

In Case of Emergency 1In Case of Emergency

Your vehicle may not be able to connect to the operator if the battery level is low, the line is disconnected, or you do not have adequate cellular coverage.

You cannot use this emergency services when: You travel outside the AcuraLink service coverage

areas. There is a problem with the connecting devices,

such as the microphones, speakers, or the unit itself.

You cannot operate other phone-related functions using the screen while talking to the operator. Only the operator can terminate the connection to your vehicle.

1Automatic collision notification

If the unit fails to connect to the operator, it repeatedly tries until it succeeds.

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Manual operator connection If you need to talk to the AcuraLink operator in a situation where no airbag has deployed, you can manually connect to them by pressing the ASSIST button with the power mode in ACCESSORY or ON. 1. Open the cover attached to the ceiling

console. 2. Press the ASSIST button. u You are connected to the AcuraLink

operator.

1Manual operator connection

Do not press the button while driving. When you need to contact the operator, park the vehicle in a safe place.

If the unit fails to connect to the operator, it automatically cancels the action after three minutes.

If necessary, the cover can be broken to access the ASSIST button.

ASSIST Button

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uuAcuraLinku

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Connect to the AcuraLink operator when trying to find a destination or for roadside assistance.

1. Press the LINK button. u Connection to the operator begins.

2. Talk to the operator. u To disconnect, select End Call on the

audio/information screen or move to left the left selector wheel.

Operator Assistance 1Operator Assistance

Remain attentive to road conditions and driving during operator assistance.

If you want to add or renew a subscription, call the Operator Assistance. 1. Press the (home) button. 2. Select AcuraLink. 3. Select MENU. 4. Select AcuraLink Subscriptions. 5. Select Call AcuraLink Support.

Press the (back) button to return to the previous screen, and then incall screen displayed on the B- zone.

LINK Button

Audio/information screen when connected to the AcuraLink operator

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Your subscribed telematics service provider can check your vehicles condition. For maximum functionality download AcuraLink app in your smartphone and connect it with the vehicle.

Automatic Collision Notifications A live agent will reach out and check on you and request that help be sent in the event of a crash.

Send Destination Search for destinations on your phone and instantly beam turn-by-turn directions to your navigation system*. Requires In-vehicle Navigation System*.

Stolen Vehicle Locator Helps authorities track and recover your vehicle in case of theft.

Remote Start & Stop Arrive at your vehicle with the engine warmed up and the interior set to a comfortable temperature.

Remote Lock & Unlock Lock and unlock your vehicle with your smartphone.

Find My Car Find your parked vehicle and flash/sound your horns remotely using your smartphone.

Connection Features 1Connection Features

The contact information of your provider, your user ID and PIN will be given when you subscribe to AcuraLink. If you forget any of the above, contact a Acura dealer, or go to owners.acura.com (U.S.) or www.acura.ca/owners/acuralink (Canada).

You can also activate the remote door lock/unlock and vehicle finder features from the Internet or using your smartphone app. Ask a dealer, or visit owners.acura.com (U.S.) or www.acura.ca/owners/ acuralink (Canada) for details.

1Find My Car

The lights will stop flashing and horn will stop sounding under the following: When conditions 30 seconds have elapsed. You unlock the doors using the remote transmitter. You unlock the doors using the keyless access

system. You unlock the doors using the built-in key. The power mode is set to ACCESSORY or ON.

* Not available on all models

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Vehicle Status Get door and lock status as well as mileage, fuel, oil life, and tire pressure readings on your phone.

Emergency Call A live agent will stay on the call with you and request that help be sent in the event of an emergency.

Security Alarm Alert Receive alerts if vehicle security alarm is triggered.

Destination by Voice Talk to a live assistant who will search and send turn by turn directions to your vehicles navigation system*. Requires In-vehicle Navigation System*.

Last Mile Receive walking directions to your final destination right when you get out of your Acura. Requires In-vehic

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