ACTi INR-430 System System Administrator's Manual PDF

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Summary of Content for ACTi INR-430 System System Administrator's Manual PDF

INR-410

INR-420

INR-430 System Administrators Manual

2016/04/11

For Version 3.0.12

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About This Manual

Target Audience

This manual is intended for System Administrators who are responsible for installing and

setting up ACTi INR-410/420/430 surveillance system. The reader is expected to know the

fundamentals of IP surveillance system integration and to own the administrative privileges to

achieve all the tasks.

You may also check http://www.acti.com/downloadcenter for updates or release information

about this software and document.

Content Overview

This manual provides information needed for planning the installation, installing, setting up the

system and configuring the video streaming devices. Its main content consists of the following

three sections:

Getting Started provides the preparatory knowledge you should study before starting

installation, such as license registration and backup/restore procedures.

Log in to the System explains how to log in to the system right after a successful

installation.

System Setup gives instructions on the tasks such as adding devices to the system,

configuring the device settings, scheduling the recordings, managing events, managing

storage, managing groups/users and setting up Live View. For each major task, you will be

given a brief introduction of operation principles, step-by-step instructions, and a simple

method to check if you have done it correctly.

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Related Documentation

Since this manual focuses on how to accomplish the tasks for system installation and

configurations, there is very limited information about operation-wise directions for End Users

who will be operating the NVR server system. To obtain the instructions on use of the NVR

applications such as monitoring and playback, please download the latest ACTi

INR-410/420/430 Users Manual from ACTi Download Center

http://www.acti.com/downloadcenter

Technical support

If you have any questions during system installation, please feel free to contact our engineers

via our Customer Help Desk platform at http://www.acti.com/CHD.

System Integration

NVR 3is supported by other products via integration tools. Please follow the instructions in the

installation guide to complete the installation and system configuration.

You can find both the tool and its installation documentation on

http://www.acti.com/downloadcenter

Tool Installation Documentation

Plug-in for Lenel OnGuard Plug-in for Lenel OnGuard Installation Guide

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Conventions Used in This Manual

The following are typographic conventions used in this manual:

Bold indicates keywords, major functions of NVR, or a title of a section/column.

Italic is used for a filename or location path.

Underlined is used for a document name or hyperlink.

Bold indicates the name of a button, a menu or a choice item.

Some notices are placed within the following boxes; each type of the box indicates different

purposes or levels of importance for system:

Important Notice

Tip

The content within this box is a tip. A tip gives you an alternative method to easily or quickly

achieve an objective, usually for specific conditions.

The content within this box is an important notice. This notice is important for you to get certain

functions to work properly, or to prevent from certain potential problems that may damage your

system. Make sure you read this notice and follow the instructions.

Note

The content within this box is a note. A note is some necessary information you need to know

about the action you are currently taking, like what will happen after you follow or dont follow

certain procedure.

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Legal Notice

Disclaimer

The information contained in this document is intended for general information purposes.

ACTi Corporation shall not be liable for errors contained herein or for incidental or

consequential damages arising from the furnishing, performance, or use of this manual.

The information contained herein is subject to change without notice.

The English version of this document is the official one for all purposes. All the translated

versions are provided as a convenience. Any discrepancies or differences created in the

translations of any other languages are not legally binding.

Copyright

Copyright 2015 ACTi Corporation All Rights Reserved.

Trademarks

ACTi Connecting Vision and its logo are registered trademarks of ACTi

Corporation.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

All other product or company names mentioned in this document may be trademarks or

registered trademarks of their respective owners.

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Regulatory Compliance Information

Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses

and can radiate radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be determined by turning

the equipment off and on, the user is encouraged to try to correct the interference by one or

more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

- Consult the dealer or an experienced radio/TV technician for help.

WARNING: Changes or modifications to the equipment that are not expressly approved by the

responsible party for compliance could void the users authority to operate the equipment.

European Community Compliance Statement

This product has been tested and found to comply with the limits for

Class B Information Technology Equipment according to European

Standard EN 55022 and EN 55024. In a domestic environment, this

product may cause radio interference in which cause the user be

require to take adequate measures.

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Table of Contents

1 About This Manual 2

Target Audience ........................................................................................ 2

Content Overview ..................................................................................... 2

Related Documentation ........................................................................... 3

Technical support ..................................................................................... 3

System Integration ................................................................................... 3

Conventions Used in This Manual .......................................................... 4

2 Legal Notice 5

Disclaimer ................................................................................................. 5

Copyright .................................................................................................. 5

Trademarks ............................................................................................... 5

Regulatory Compliance Information ....................................................... 6

3 Table of Contents 7

4 Overview 13

Product Overview ................................................................................... 13

Server / Client Architecture ................................................................... 14

5 Getting Started 15

Whats in the Box.................................................................................... 15

At a Glance .............................................................................................. 16

Rackmount the Unit ................................................................................ 18

Hard Disk Installation ............................................................................. 19

Step 1: Remove the Tray ............................................................. 19

Step 2: Mount the Disk ................................................................. 20

Step 3: Install the Tray ................................................................. 20

Step 4: Attach the Front Cover ..................................................... 21

Connect the Devices .............................................................................. 22

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Start the Unit ........................................................................................... 23

Enter Windows ........................................................................................ 24

Definitions of LED Indicators ................................................................ 25

Turn Off the Unit ..................................................................................... 25

Get the Hard Disks Ready for Recording ............................................. 26

Observe Disk Status ............................................................................... 35

License and Activation ........................................................................... 36

Online Activation .......................................................................... 37

Offline Activation .......................................................................... 37

Step-by-step Activation Process .................................................. 38

Online Activation SOP 38

Offline Activation SOP 39

Verify Your License ...................................................................... 40

6 System Installation Check List 41

7 Log In to the System 43

Access the NVR Server via NVR3 Workstation .................................... 43

Local Workstation Client Login ..................................................... 44

A. Enter Account & Password 44

B. Choose the Initial Page 44

C. Language 44

D. Remember Login Information and Auto Login 44

E. Retrieve the Forgotten Password 45

Remote Workstation Client Login ................................................. 45

A. Server IP & Server Port 45

B. Enter Account & Password 45

C. Choose the Initial Page 45

D. Language 46

E. Remember Login Information and Auto Login 46

F. Retrieve the Forgotten Password 46

G. Server Name/Server Sites List 46

Access the NVR Server via Internet Explorer ...................................... 48

Accept ActiveX Controls Installation Requests 48

Log in Failure Troubleshooting ..................................................... 48

Condition 1: Why cant I access NVR server via web browser? 48

Condition 2: Why cant I install Active X controls after logging in? 50

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Login ............................................................................................ 52

A. Enter Account & Password 52

B. Change UI language 52

C. Remember Account/Password 52

D. Retrieve the Forgotten Password 52

8 Set up the System 53

Setup Wizard ........................................................................................... 53

System Settings ........................................................................... 54

Storage ........................................................................................ 54

NVR Main Screen .................................................................................... 56

Live View ...................................................................................... 56

Playback ...................................................................................... 56

Setup............................................................................................ 56

Add Devices ............................................................................................ 57

Search Devices Within Local Area Network ................................. 58

Search Devices Within Local Area Network with ONVIF .............. 59

Add Devices on WAN or Other Local Area Networks ................... 60

Basic Settings Attributes 61

Device Status ............................................................................... 63

Status Icon Description 63

Add Non-ACTi Cameras .............................................................. 64

Manage Multiple Devices ....................................................................... 66

Modify Basic Connection Settings ................................................ 66

Delete Devices ............................................................................. 66

Copy Settings Across Devices ..................................................... 67

Add Video Streams from a Multi-channel Device ......................... 68

Configure Device Settings ..................................................................... 69

Configure Video Format ............................................................... 69

Video Settings Attributes 69

Save Storage by Setting Event Recording Frame Rate ............... 70

Schedule Recording 70

Event Recording 70

Event Recording with Frame Rate Adjustment 71

How to Make Use of Event Recording with Frame Rate Adjustment 71

Fine-tune the Image ..................................................................... 72

Video Adjustment Attributes 73

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Configure Motion Settings ............................................................ 75

Adjustment Attributes 76

Configure Storage Card Settings ................................................. 77

Configure PTZ Device .................................................................. 78

Adjustment Attributes 79

How to Do Live PTZ Operation 80

Set PTZ Preset Points.................................................................. 82

Set PTZ Preset Tour ..................................................................... 83

Configure Fisheye Cameras ........................................................ 84

Schedule Recordings ............................................................................. 88

Configure the Recording File Properties ...................................... 88

Attributes Explanation 88

Set the Schedule .......................................................................... 89

Use Time Setting Quick Buttons to Set the Time in One Click 90

Lock Specific Days 91

Copy an Existing Schedule to Others .......................................... 93

View the Entire Recording Schedule ............................................ 94

Event Management ................................................................................. 95

How Does NVR Handle Events .................................................... 95

How to Edit an Event Rule ........................................................... 96

Manage the Event Rules ............................................................ 100

View the Event Rules 100

Delete the Event Rules 101

How to Setup SMTP Settings for Event Rules ........................... 101

How to Setup FTP Settings for Event Rules .............................. 102

System Log ........................................................................................... 103

Define Search Time ................................................................... 104

Choose Log Type ....................................................................... 104

Read the Log ............................................................................. 105

Export the Log ............................................................................ 106

Storage Management ........................................................................... 107

Change Recordings Folder Name .............................................. 107

Set System Log Lifecycle ........................................................... 107

Set Hard Drives for the Recorded Files Deletion Rule ............... 108

Manage User Groups/ Users ............................................................... 109

Overview .................................................................................... 109

User Groups ............................................................................... 110

Add Users .................................................................................. 112

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Domain Users Management ...................................................... 114

Customize Views .................................................................................. 115

Step 1: Create a New View ........................................................ 116

Step 2: Enter Edit Mode ............................................................. 116

Step 3: Select a Layout .............................................................. 116

Step 4: Add Video Source .......................................................... 117

Step 5: Add a Map ..................................................................... 117

Step 6: Add Devices to the Map ................................................. 119

Step 7: Adjust the Channel Size & Layout.................................. 120

Step 8: Save the View ................................................................ 121

Step 9: Set Default View ............................................................ 121

Step 10: Set Default Hotspot Channel (Optional) ....................... 121

Step 11: Set Fisheye Camera Mode .......................................... 121

Manage the Views...................................................................... 123

Set View Link ............................................................................. 124

Set View Patrol .......................................................................... 124

Tips to Enhance Live View Performance.................................... 126

Customize System Language .............................................................. 128

System Languages List .............................................................. 128

Display Configurations ........................................................................ 131

Video & Snapshot Export Configurations .......................................... 132

Joystick ................................................................................................. 133

Joystick Configurations .............................................................. 133

NVR System Upgrade ........................................................................... 134

Install the Software .................................................................... 134

Workstation Installation and Upgrade ................................................ 138

Install or Upgrade the Software .................................................. 138

Back Up System Data ........................................................................... 140

Step 1: Back up System Settings ............................................... 140

Step 2: Back up Recording Files Folder (Optional) .................... 141

Step 3: Back up Recording Files Index Folder (Optional) .......... 141

Step 4: System Log (Optional) ................................................... 141

Restore System Data ............................................................................ 142

Advanced Administrative Tasks .......................................................... 143

NVR Server Status ..................................................................... 143

Change Server Port ................................................................... 143

Change Authentication Method .................................................. 144

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Switch to Redundancy Server ............................................................. 145

License Registration .................................................................. 145

Set up Redundancy Server ........................................................ 148

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Overview

Product Overview

INR-410/420/430 is a compact and reliable multi-channel standalone NVR. It contains a

pre-installed Windows operating system, and ACTi NVR 3 Enterprise video management

software along with client software.

This unit is composed of:

Computer

A PC, with Microsoft Windows Embedded Standard 7 Professional operating system

pre-installed.

NVR 3 Enterprise Server System

A video management software that allows this PC to become a server, where the system

administrator performs the administrative tasks and NVR server services (event handling,

schedule recording, media streaming, etc) take place.

NVR 3 Enterprise Client Application

The dedicated client application of the NVR system NVR 3 Enterprise Workstation,

allowing the user to directly access the NVR system interface. A remote client can also access

this system via network.

Microsoft Windows Embedded Standard 7 Professional

NVR

Server

NVR

Workstation

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Server / Client Architecture

NVR 3 is a typical web-based server/client system. In a video surveillance system architecture,

the Server serves as a video management service provider, aimed to run 24/7 offering

non-stop services for clients. A Client makes requests of monitoring video streams or playback

recordings to Server, which can reside on the same computer with server program (as from

local) or on another computer (as from remote). Server starts automatically as soon as the

Server computer (where it is installed) boots up, and operates in the background without

requiring login by administrator. It would provide services over the TCP/IP network to multiple

Clients upon request through HTTP Protocol.

There are two types of Clients in NVR system: Web Client and Workstation Client. A user,

connecting from whether web browser or workstation, will enjoy the same user interface and

NVR functions.

Web Client: the web version of interface to access the NVR server without need of installing

any client program to become a client. Logging in the NVR server is as simple as visiting a

website through IE browser.

Workstation Client: the client application accessing the NVR server free from the use of

browser .The workstation includes a set of programs that provide interface between users

and the NVR server.

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Getting Started

Whats in the Box

This product package includes the following items:

1 INR-410/420/430 x 1

2

3

4

5

6

Quick Installation Guide x 1

Front Cover x 1 Warranty Card x 1

Power Cord x 1

Removable Hard Disk Bays x 8 (Installed on the unit)

HDD Tray Keys Pack x 1

8

7 Universal Converter x 1

Screws Pack x 1

9

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At a Glance

Front Panel

No. Description No. Description

Disk Bays USB Ports

In INR-410 and INR-420, this bay contains System

Disk; do not remove it

Buttons and System Status LEDs

HDD Status LEDs

HDD Status LEDs

Buttons and System Status LEDs

Power Button

Reset Button

Power Failure

Overheat Alert

System Power LAN 2 Connection

LAN 1 Connection System Activity

*

HDD Activity

HDD Power

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*The LED icon on the front cover also represents Overheat Alert LED indicator.

Rear Panel

No Description No. Description

AC Power Connector Power Switch

PS/2 Connector USB Ports

VGA Ports LAN 1 Port

HDMI Ports LAN 2 Port

USB Ports eSATA Port(s) INR-410: 2 Ports ; INR-420/430: 1 Port

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Rackmount the Unit

To make system maintenance easier, you may want to put INR-410/420/430 into the rack. To

rackmount INR, you will need to install INR Sliding Rail Kit, offered as an optional accessory,

on INR and make sure there is 2U space in your rack. For detailed installation instructions,

please refer to Rackmount Installation Guide packed with the sliding rail kit.

This unit is designed to be mounted on a standard server rack, which occupies 2U (3.5) of

vertical space.

1. Allow a minimum of 5 cm clearance at the front and the rear for front-to-back airflow of

the unit.

2. Prepare a rack shelf rated for the units weight or purchase the rail kit from ACTi,

and install that to support the entire unit.

3. Secure the unit onto the rack.

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Hard Disk Installation

For video recordings, you should install at least ONE certified 3.5-inch SATA hard disk. Be sure

to use the hard disk models ACTi has tested to be compatible with INR-410/420/430, and it is

strongly recommended that you use hard disks of the same model and capacity. You may find

the certified models via http://www.acti.com/hddselector.

The actual necessary space depends on the number of devices, recording and event rules

settings. To get an approximate value, you may use ACTi software tool Bandwidth & Storage

Calculator at http://www.acti.com/storagecalculator.

In INR-410/420, you can install up to 7 disks in to Storage Disk Bays. During the installation,

please avoid removing the System Disk Bay; in INR-430, you can install up to 8 disks in to

Storage Disk Bays

Step 1: Remove the Tray

Slide the Key Lock aside, the Latch Lever

will pop out by itself.

Hold the Latch Lever to pull out the tray.

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Step 2: Mount the Disk

Loosen the two screws on the Tray to remove the dummy disk.

Secure the hard disk on the Tray with the disk screws provided, and make sure the disk

connector faces towards the SATA contacts inside the unit.

Step 3: Install the Tray

Press on Key Lock, push the tray into the Bay until it stops.

Press on the Latch Lever until it clicks into place.

Repeat Step 1~3 to finish installing all the storage disks.

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Step 4: Attach the Front Cover

Align the left end hooks of the cover to the holes on the left handle.

Press the latch and push the right end toward the right handle until it clicks into place.

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Connect the Devices

Follow the procedures to connect the devices. These devices are supposed to get connected

in the sequence shown below.

Step Description

Connect the monitor to INR. (Local display can support up to 2 different ports at the same time, e.g.HDMI x 2 or HDMI + VGA)

Connect the USB keyboard and mouse to INR.

Finish setting up your eSATA storage device if needed (e.g. RAID configuration for

multiple disks), connect it to INR and power it on. INR will recognize it as a normal

single hard disk.

Connect the network switch to INR via one of the LAN ports.

Plug the power adapter into INR and electricity outlet.

Connect INR to the Internet if remote management via the Internet is required.

6

Internet

Tip

INR supports iSCSI NAS. For detailed information on how to use iSCSI NAS with INR, please

refer to our article introducing Using iSCSI NAS with NVR.

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Start the Unit

1. On the rear panel, press down the Power Switch to the side with I mark.

2. On the front panel, press down Power Button, the System Power LED Indicator will light

up and turn solid yellow.

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Enter Windows

After the unit starts, key in 123456 to log in as Administrator to Windows Embedded 7

system.

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Definitions of LED Indicators

System LED Indicators:

HDD LED Indicators:

Indicator LED Status Description

HDD Power Solid The hard disk is powered on and ready.

HDD Activity Flashing There is read or write activity.

Turn Off the Unit

The device can be turned off by the methods described below, and the Power Status LED

Indicator will go off right after the device is turned off.

1. Shut down the system from Windows Start

.

2. Press down Power Button to turn the device off.

To completely cut off the power supply of this unit, press down the Power Switch to the side

with O mark.

Indicator LED Status Description

System Power Solid The unit power is on.

System Activity Solid The system is booting up.

Flashing There system is operating and there is activity.

LAN 1 Flashing There is network activity on LAN 1.

LAN 2 Flashing There is network activity on LAN 2.

Overheat Alert Solid The temperature has exceeded the threshold.

Power Failure Flashing A power failure occurs in the power supply.

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Get the Hard Disks Ready for Recording

Before the installed hard disks and eSATA storage device can start recording, they must be

initialized and recognized by Windows embedded 7 operating system. Besides regarding each

hard disk as a single volume, INR is able to combine multiple hard disks as a one single

volume of large storage size due to RAID (Redundant Array of Independent Disks) technology,

and define how the data is stored on those hard disks regarding the protection against the

physical failure of one or more hard disks. In this chapter, you will be provided with the

knowledge of different RAID types and the instructions on RAID configurations to help you

manage your storage system.

Software RAID

Windows 7 operating system provides built-in software RAID, and the software RAID task of

Windows runs on the computers CPU, requiring no extra hardware attached to the computer.

In Windows, a single accessible storage file system is referred as a Volume. When you are

making the volume, you will need to select the volume type, which basically corresponds to a

certain RAID type. The supported volume types are listed below with descriptions for you so

that you will be able to choose the suitable RAID type for your video surveillance project. After

hard disks are installed correctly, use Windows Disk Management tocreate disk volumes,

and configure software RAID on multiple disks in the mean time.

Volume Type Introduction

Volume

Type

Description

Simple This volume type is the most basic method to make one disk a single logical

volume.

Spanned

(JBOD)

This type is also called JBOD (Just a Bunch of Drives), combing two or more

disks as a large single logical volume. This method does not offer any

advantage in terms of reading / writing

speeds, parity or redundancy but sacrifices

no disk space because the total storage

equals to the sum of the each individual

disk storage. However, since the data is

written to the physical disks sequentially,

any failure of a single disk is likely to fail the

whole array.

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Striped

(RAID 0)

RAID 0 combines multiple hard drives into one larger volume. The data is

split between these disks. Under this configuration

every inserted disk will be used for storing data. No

disks are used for data backup purposes. Should

one of the disks be damaged, the recordings on all

disks will be lost and are not recoverable, and the

use of all remaining disks will be suspended until

the broken disk has been replaced and the whole

RAID configuration has been reset.

Mirrored

(RAID 1)

RAID 1 is a solution designed to make mirror copy of from one disk onto one

or more disks for recovery purposes. In case of ACTi Standalone NVR

servers, you need to have exactly 2 disks to configure RAID 1. Since the 2 nd

disk is used as a mirror of the first disk, the total

available storage will be twice smaller compared to

RAID 0. On the other hand, if one of the two disks

fails then the system will still keep running on

another disk without any problems. Once you

replace the damaged hard disk, all the information

will be copied from a healthy disk into the newly

added disk, to recover a healthy RAID 1 condition.

Volume Type Comparison

Volume Type Simple Spanned Striped Mirrored

Corresponding RAID Type JBOD RAID 0 RAID 1

Minimum Number of

Disks required 1 2 2 2

Capacity V V1+V2++VN Vmin x N Vmin

*Storage Efficiency

Fault Tolerance None None None

Write Speed

Read Speed

N = the number of disks

Vmin = the volume of the disk with the smallest volume in the array

*This result is obtained based on the assumption that the disks are of the same volume size.

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Create Volume and Configure Software RAID

1. Click Window Start , in Windows Search Box, input Computer Management,

and enter this utility.

2. Select Disk Management, right-click on a disk title and select Initialize Disk. Check

all the disks you have installed, choose GPT as the partition type and then click OK.

1

2 3

4

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3. Right-click on a disk title again, select Convert to Dynamic Disk, check all the

installed disks and then click OK.

4. Right-click on a disk and select the volume type to make a new volume.

A Volume Wizard will come up to bring you through the configuration process. Make sure you

assign the desired Drive Letter and Volume Label to the volume via the wizard.

1

2 3

1 2 3

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5. After the volume is created, this drive will be shown on Volume list, and is ready for

recording. You may follow the instructions in Storage Management on page 107 to assign

certain volumes to do the recording.

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Hardware RAID (for INR-420/430)

With the purpose of achieving better performance and interoperability, INR-420/430 is also

designed with hardware RAID which does not require CPU resources to run the RAID task.

Besides JBOD, RAID 0 and RAID 1, INR-420/430s hardware RAID also supports RAID 5 and

RAID 10. The introductions of these two RAID types are as follows.

Introduction of RAID 5, RAID 10 and RAID 50

RAID Type Description

RAID 5 RAID 5 is probably the most popular configuration of all because it

provides both disk recovery options and quite efficient use of storage

space. Furthermore, the more hard disks you add into RAID 5

configuration, the faster will be the writing and reading speed, for the

similar reason as in case of RAID 0. In RAID 5 configuration, the data

blocks are considered the same data group or a stripe. Certain special

portion of data that is created based on the values of other data blocks for

recovery purposes. Such value is called parity. The parity information is

distributed and stored across each

hard drive. If any of the hard drive

fails, the array enters downgrade

mode, all that you need to do is

replace the failed disk with a new

one.

RAID 10

RAID 10 (also called 1+0)

combines RAID 1 and RAID 0

configurations think of it as a

group of mirrored disks. From that it

is possible to conclude that there

has to be even number of disks and

at least two pairs.

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Hardware RAID Comparison

RAID Type JBOD RAID 0 RAID 1 RAID 5 RAID 10

Minimum Number

of Disks required 2 2 2 3 4

Capacity V1+V2++VN Vmin x N Vmin Vmin x (N-1) Vmin x (N/2)

*Storage

Efficiency

Fault Tolerance None None

Write Speed

Read Speed

N = the number of disks

Vmin = the volume of the disk with the smallest volume in the array

*The result is obtained based on the assumption that the disks are of the same volume size.

Configure Hardware RAID

Please follow the steps described below to configure hardware RAID with the bundled

software HighPoint Web RAID.

1. On Windows Desktop, double click the shortcut to initialize HighPoint Web RAID

Management Software.

2. Login with default username and password.

User Name: RAID

Password: hpt

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3. Go to Logical and select Create Array. Configure the desired setting, and then click

to create an array.

As for the Available Disks, It is recommended to choose disks of the same model and

capacity to make an array.

4. Go to Logical again, and the newly created array will appear on Logical Device

Information list.

Now, use Windows Disk Management to make the newly created array to be recognized

as a Volume by Windowsoperating system.

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5. In Windows Search Box, input Computer Management and enter this utility.

6. Select Disk Management, right-click on a disk title, select Initialize Disk, then choose

GPT as the partition style and click OK.

7. Right-click on an initialized disk and select New Simple Volume to make a new volume.

Make sure that you assign the desired Drive Letter and Volume label to this volume via this

wizard. Repeat this step to create other volumes if needed.

8. After the volume is created, it will be shown on the volume list, and is ready for recording.

For more details and instructions on HighPoint Web RAID Management software, please

refer to HighPoint online help document at http://www.highpoint-tech.com/help/.

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Observe Disk Status

It may happen that one of your disks goes into failed status after the NVR system starts

recording for a long period. Mostly, a disk does not fail all of a sudden but because the number

of bad sectors on it has exceeded the minimum required level to maintain normal operation.

On NVR Live View interface, the recording status and system events can help you make an

initial assessment of the overall disk condition.

On Device List, if the recording is proceeding normally, the red recording icon will

appear next to the device icon. If all the icons are missing when the NVR is supposed to

perform schedule recording, your storage disk might have gone into abnormal status.

Event list will also display two kinds of abnormal disk status Disk Full and Disk Not

Found.

You may take the following steps to make a simple diagnosis.

1. Confirm the schedule-recording setting

Go to Setup page Schedule tab, and modify the recording schedule if it is not correctly

configured.

2. Check Disk Drive List

Go to Setup page Storage tab.

If the disk drive is missing from Disk Drive List,please shut down the NVR and

re-install the hard drive.

If the disk is full, a warning icon will appear next to the Drive, please

configure the recording rule setting. The NVR server will start recording

again after the new setting is applied.

?

Not recording

Disk is full Disk is not available

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License and Activation

Before managing the IP cameras via an NVR server, you will be required to purchase the

license for the channels on the NVR server, and activate the license before connecting to the

IP cameras. The License Key, provided by ACTi sales representative once your purchase of

license is carried out, will be used to activate the license. After the license activation, the

channels on the NVR server will automatically become available.

Aside from ACTi brand devices, INR-410/420/430 is able to support other vendors devices.

The channels for ACTi brand devices and for non-ACTi brand devices are licensed by different

license types.

- Standard License: Channels for ACTi brand devices

- CDP License: Channels for other vendors devices

(For supported non-ACTi cameras list, please refer to http://www.acti.com/3rdpartycamera)

Please be aware of the following information about the license:

1. The license is cumulative and perpetual.

2. The license is not version-specific, and upgrading software version will not influence the

existing license you have activated on INR-410/420/430.

3. The number of CDP licensed channels (for non-ACTi brand devices) and that of standard

licensed channels (for ACTi devices) are counted separately.

4. Any device added through ONVIF (either ACTi or non-ACTi devices) will also need to be

licensed. The license type used will solely be based on the brand of the device.

5. In INR-410/420/430, there are 64 standard licensed channels which are already activated

in the NVR system. The maximum number of the devices (ACTi brand + non-ACTi brands)

that can be managed by INR-410/420/430 is 200.

6. After activating CDP license, please follow the instructions in Add Non-ACTi Cameras on

page 64 to manually add those non-ACTi cameras to INR-410/420/430.

License activation is the process of unlocking the channels on NVR product with the received

License Key. License Key is a serial number delivered as a printed card or an E-mail after

the purchase is carried out.

During license activation, the License Key is matched against the MAC address of the

Network Interface Card (NIC) on the NVR server. Once the license key is used by the NVR

server with the specific NIC, it cannot be used by another NVR server with a different NIC. This

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matching record will be stored on the ACTi license data server.

There are two ways to activate the licenses depending on your NVR network condition: Online

Activation and Offline Activation.

Online Activation

If your INR has available Internet access, choose online activation.

Offline Activation

Offline activation does not require Internet access for INR. It is used when INR is located in a

network not connected to public Internet (e.g. in a military base). You will need to get an

activation file from another computer and transfer it to NVR server on INR.

Note

Although certain fisheye camera view modes (e.g. Quad mode) display multiple regions in a

view, they are still counted as one single channel in terms of licensing.

Purchase licenses from ACTi, get the

LL II CEE NSS EE KEE YY

On another computer, access ACTi website to activate the licenses using the LL II CEE NSS EE KEE YY

1 2

Load the

ACTII VATII ON FF II LL EE into NVR server

3

Purchase licenses from ACTi, get the

LL II CEE NSS EE KEE YY

On NVR server, input the

LL II CEE NSS EE KEE YY to activate the license directly.

1 2

INR Computer (Internet access)

INR (with Internet access)

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Step-by-step Activation Process

Based on the network conditions of your site, follow Online Activation SOPor Offline Activation

SOPto activate your license.

Online Activation SOP

Step 1: Membership ID in ACTi Member Center is required for activation. Register one for

free at http://member.acti.com/

Step 2: Login to the NVR server, and go to Setup pageSystem tabLicenseOnline

Registration. Select the MAC Address, enter your License Key, ACTi member Account

and Password, and then click Apply. The NVR server will connect to the license data server

via Internet to register the license key, and unlock the channels.

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Offline Activation SOP

Step 1: Membership ID in ACTi Member Center is required for activation. Register one for

free at http://member.acti.com/

Step 2: Access http://www.acti.com/support/LicenseMgt/NVR3_registration.asp, enter the

License Key and the MAC address of the NVR server, and then click Submit. An E-mail

with activation code file (.lic) will be sent to your registered E-mail account.

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Step 3: Login to the NVR server from local or via web client. Go to Setup page System

tab License Offline Registration click Import and upload the license file(.lic).

Click Apply to activate this license.

Verify Your License

Once your license is successfully activated, the license information will be shown on License

page.

Important Notice

Tip

1. How to find MAC Address

1. Click Windows Start, in the run box on Start menu, input cmd.

2. Execute the cmd program, and input the command ipconfig /all or getmac

3. The MAC address will be referred to as the Physical Address, made up of 12 characters, e.g.

00-1E-65-FE-8E-98.

Activated Standard License

Activated CDP License

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System Installation Check List

Before Starting

Item Task Description Reference

1 Prepare software

license

INR comes with 64-channel free license that

are already activated. For additional

channels, please purchase the license from

your system supplier and get the license

information ready before activation.

License and

Activation on page

36

2 Set up Active Directory

(optional)

To add users through the Active Directory

service, please make sure an Active Directory

server is available on your domain.

Connecting the Devices

Item Task Description Reference

3 Get the IP cameras and

video servers

connected and ready

for use

Finish the installation and basic settings (IP

address, usernames, passwords) of all IP

cameras or video servers.

4 Connect external

devices to the NVR

server

Attach necessary external hardware

peripherals such as a keyboard, a mouse, a

joystick, or a microphone to the NVR server.

Joystick on page

133

Starting the unit

Item Task Description Reference

5 Powering on the unit Press the Power Button to power on INR,

and enter Windows after the system finishes

booting up.

Start the Unit on page 23

6 Create the disk

volumes for recording

Initialize the newly-installed hard disks and

configure the volumes (RAID) for your storage

system.

Get the Hard Disks Ready for Recording on page 26

7 Login to the system Login to the NVR system with default account

and password.

Log In to the System on page 48

8 Activate the license

(When required number

of channels exceeds

64)

Activate your license key to get your required

number of channels ready for adding devices.

License and Activation on page 36

System Setup

Item Task Description Reference

9 Configure the storage

Settings

Activate the disks for recordings and make

sure the total size is sufficient, and how many

days the recordings are kept on disk.

Storage

Management on

page 107

10 Add devices to the NVR

server

Add devices and configure camera settings:

camera name, video/motion/PTZ settings.

Add Devices on

page 57;

Configure Device

Settings on page 68

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11 Configure recording

schedule

By default, each device will start 7/24

schedule recording as soon as it is added.

Set recording schedule for each device.

Schedule

Recordings on page

84

12 Configure e-mail & FTP

settings

Complete the Email or FTP settings and test if

NVR server succeeds in sending emails and

uploading files. This step is necessary if you

will use these functions for Event Handling.

How to Setup SMTP

Settings for Event

Rules on page 101 ;

How to Setup FTP

Settings for Event

Rules on page 102

13 Configure event rules Set up the desired event rules. How to Edit an

Event Rule on page

96

14 Create users accounts

and groups

Configure User Group permissions and create

required User Accounts.

Manage User

Groups/ Users on

page 109

Live View Setup

Item Task Description Reference

15 Create Views for Users Customize and save views for Live View

screen. Customize Views on

page 115

Back up System Settings

Item Task Description Reference

16 Create backup of

system settings

Create a backup file of current system

settings for future re-installation or in case of

critical system failure.

Back Up System

Data on page 140

Post-installation Validation

Item Item Description Reference

17 Live Preview basic

operations

Make sure if user is able to see the live view

with saved layouts and perform basic

operations (e.g. PTZ controls or instant

playback).

Users Manual

18 Schedule Recording Make sure the disk is recording normally

according to the schedule.

19 Event Handling Check if the expected actions (e.g. recording,

alarms or email notification, etc) are correctly

triggered by events.

20 User Access Make sure User can access NVR with right

account/password, and perform operations

based on given user rights.

21 Playback Make sure user can perform playback and

video search, and the export function can

generate viewable files to designated folder.

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Log In to the System

Access the NVR Server via NVR3 Workstation

NVR3 Workstation includes a set of programs that provide the interface between

users and the NVR server. In INR-410/420/430, this software is already installed,

and will start automatically after you login to Windows. You can also install this

software on the remote client computer to access the NVR server via network. You can

download this software on ACTi website at http://www.acti.com/product/downoad, and it is

wrapped together with the NVR 3 system software. For the instructions on the installation of

this software on the client computer, please refer to Workstation Installation and Upgrade on

page 138.

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Local Workstation Client Login

Local Workstation Client refers to the user who runs NVR3 Workstation on the NVR server

to log in to the NVR system. The login process is described as follows.

A. Enter Account & Password

Account (non case-sensitive)

Admin (default)

Password (case-sensitive)

123456 (default)

B. Choose the Initial Page

The user interface consists of three main

module screens, Live View, Playback

and Setup. You may choose one where

you would like to

enter after login.

Default is Live

View screen.

C. Language

Choose a UI language from the dropdown list.

D. Remember Login Information and Auto Login

To have NVR3 Workstation remember the Account, Password,

Initial Page and UI Language, simply check Remember login info.

Click Dont Remember will clear your input text and reset to default.

If the NVR server or remote client computer may be accessed by

someone else, you might consider not to use this function.

To automatically login to the NVR system, please check both

Remember login info and Auto Login to skip the Login page. If

the NVR server or remote client computer may be accessed by

someone else, you might consider not to use this function.

To cancel auto-login, on title bar, click Logout to return to

login page, and this function will be cancelled.

E

A

B

C

D

E

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E. Retrieve the Forgotten Password

The NVR server can send the password of the Users account to the saved email address. To

have users be able to use this service, please make sure (1) the SMTP settings have been

configured (refer to How to Setup SMTP Settings for Event Rules on page 101) and (2) a valid

email address has previously been saved in Setup page Users tab User list.

Remote Workstation Client Login

Remote Workstation Client refers to the user who runs NVR3 Workstation on a computer

rather than the NVR server, and tries to reach the NVR server via network. The login process

is described as follows.

A. Server IP & Server Port

In Server IP field, please input the LAN or

WAN IP address of the NVR server.

In Server Port field, key in the port number.

The default value is 80.

B. Enter Account & Password

Account (non case-sensitive)

Admin (default)

Password (case-sensitive)

123456 (default)

C. Choose the Initial Page

The user interface consists of three main module screens, Live

View, Playback and Setup. You may choose one where you would

like to enter after login. Default is Live View screen.

A

C

D

E

F

G

B

The email address input in Forgot

Password window should match

the one under your User account

saved in the NVR server.

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D. Language

Choose a UI language from the dropdown list.

E. Remember Login Information and Auto Login

To have NVR3 Workstation remember the Account, Password,

Initial Page and UI Language, simply check Remember login info.

Click Dont Remember will clear your input text and reset to default.

If the NVR server or remote client computer may be accessed by

someone else, you might consider not to use this function.

To automatically login to the NVR system, please check both

Remember login info and Auto Login to skip the Login page. If

the NVR server or remote client computer may be accessed by

someone else, you might consider not to use this function.

To cancel auto-login, on title bar, click Logout to return to

login page, and this function will be cancelled.

F. Retrieve the Forgotten Password

Please refer to E. Retrieve the Forgotten Password on page 45

G. Server Name/Server Sites List

NVR3 Workstation can remember multiple server sites and their login settings and show the

site lists on Login window. To add a new site:

1. Click in the Server Name box and input the

server site name.

2. Fill in the other fields. If you disable the

Remember login info, then only the

Server Name, Server IP and Server Port

of this server site will be remembered.

3. Click Save.

4. After a server site is

saved, it will be

shown on Server

Name dropdown

list. You may click on its name to enter its

Login window or to delete it from the list.

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5. You can export the saved server sites, or import it to another Workstation client computer.

Access the NVR server via NVR3 Workstation, go to Setup page System tab

Workstation.

A. Export current server sites list

Click Browse to select a folder to save the list, and then click Export. This file will be

saved as an *.xml file.

B. Import a server site list

Click Browse to select the *.xml file, and then click Import. The server sites will appear

in Server Name dropdown list on Login window of your next login.

A

B

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Access the NVR Server via Internet Explorer

In addition to NVR3 Workstation, you can also log in to the NVR system with Internet Explorer

(IE). If you open the IE browser on the NVR server, you will be directed to the NVR system

Login page immediately. If you are connecting to the NVR server as a remote client, please

type the NVR servers LAN or WAN IP address, or domain name in the URL box. Remember to

append a colon and the port number after the hostname or IP address.

Accept ActiveX Controls Installation Requests

NVR 3 system interface requires the add-on ActiveX Control components, please make sure

browsers security settings allow ActiveX controls to be downloaded and installed. When

your browser asks if you allow ACTi Corporations add-on components to run, please allow.

Log in Failure Troubleshooting

Once you confront with problems accessing the NVR server, refer to the possible conditions

below and follow the instruction to solve your issues.

Condition 1: Why cant I access NVR server via web browser?

After typing in the correct NVR server IP, if you cannot access NVR Login page, you may get

the below browser screens:

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Cause 1: Server is not ready

Solution: It may happen when you just started the server computer or the server installation

has just finished, please wait a few seconds and connect again.

Cause 2:The NVR server is not able to respond to your request through current path because

port 80 has been seized by another service running on server computer. This may happen

when that service is executed right before the NVR server starts its services.

Solution: Please check if there is another service using port 80 right now, and change the

setting in that program to release port 80 for the NVR server. Below are the steps to find the

service:

1. Please click on "Windows Start" (Windows-Logo) , then enter "cmd.exe" in the

run box and execute it.

2. Input the command netstat -a -o -b. You will be provided with the ports in use and

the services using them. Find the Local Address that has taken port 80, and the PID

number.

3. Press down ctrl+ alt + Delete keys to bring up Windows Task Manager. Select

View, then Select columns, and enable the PID (Process Identifier) to appear

on search results. Please also make sure Show process from all users is enabled.

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4. On Task Manager Process tab, locate the PID number of the service using port 80.

The service name is shown under Image Name column.

Condition 2: Why cant I install Active X controls after logging in?

ActiveX Control components are essential for the NVR server to present user interface. The

message below will show if these controls were not installed. Please try refresh the browser

first, making IE pop up the prompts again.

Cause 1: Your Internet Explorer browser version does not support NVR 3 system.

Solution: Make sure your browser is 32-bit version.

Cause 2: Your browser restricts the installation of add-on components.

Solution: Internet Explorer security settings may restrict the installation of add-on components.

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To ensure the NVR server is always accessible from your web client regardless of any change

in browsers overall Internet security settings, you may add the NVR server site to Internet

Explorers trusted sites. Trusted sites are the sites which you consider safe and wish to visit

with low security restrictions while maintaining higher security for the rest of the Internet.

1. On IE browser, click Tools Safety and make sure ActiveX Filtering is unchecked.

2. On IE browser, go to Tools Internet OptionsSecurity tab, select Trusted sites,

set the security level to Medium High, and then click Sites.

3. Add http://localhost or the NVR server IP to the zone, and clear the box Require

server verification (https:) for all sites in this zone.

4. Back on Security tab, click Apply to apply the changes. This will allow ActiveX and

scripting to be available for the chosen sites but not for the Internet as a whole.

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Login

A. Enter Account & Password

Account (non case-sensitive):

Admin (default)

Password (case-sensitive):

123456 (default)

B. Change UI language

To change UI language, select the desired

language from Language dropdown list.

C. Remember Account/Password

To have the server remember your Login Account and Password in the future, check

Remember Account/Password. Click Dont Remember will clear your input text and

reset to default.

To directly enter the main page every time you log in, check Remember

Account/Password then Auto Login to skip the Login page. If your

computer may be accessed by someone without proper authority,

please DO NOT use either of these functions.

To cancel auto-login, on title bar, click Logout to return to login page,

and this function will be disabled.

D. Retrieve the Forgotten Password

Please refer to E. Retrieve the Forgotten Password on page 45.

A

B

D

C

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Set up the System

This chapter will guide you through everything you need to know in System Setup procedure

from first time connection with ACTi NVR server with NVR 3 system to general system

configuration.

Setup Wizard

Once you connect to ACTi NVR 3 for the first time, Setup Wizard will guide you through the

initial setup process. You may click Previous or Next button located on the lower right at

any time. This will skip the current step so that you may come back to it later. All the settings in

the Setup Wizard are available in the Setup page.

To skip this wizard, click the bubble Done on top right corner.

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System Settings

You can adjust the Email & SMTP settings, FTP settings for event rules now or later. For more

details about the settings, please refer to How to Setup SMTP Settings for Event Rules on

page 101 and How to Setup FTP Settings for Event Rules on page 102.

Storage

On the NVR server, you may want to choose which disk drives to store the recording files, and

decide how much memory space is left for all computer applications to run. You must configure

the Drive and Reserve Space for recording. Reserve Space is the space on the drive that will

not be used to save recording files, the deletion of earliest recording files will be performed if

available space has decreased to reach below Reserve Space configuration; you may choose

one or multiple disk drives in Disk Drive List to save the recordings. If you skip this step,

Drive C will be the default drive. For more details about the settings, please refer to Storage

Management on page 107.

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Licensing

This is the license management section. On lower right part of screen shows number of

channels allowed under your current license. INR-410/420/430 has a license for 64 channels

which is already activated. You can click Next to next setting if you do not want to add new

license for now. For more details about the settings, please refer to License and Activation on

page 36.

The End of Setup Wizard

Click Done to complete Setup Wizard, the previous configuration steps you have gone

through are available in Setup page.

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NVR Main Screen

You will enter the live view screen after Setup Wizard. On the right are link buttons to three

NVR major functions: (1) Live view, (2) Playback and (3) Setup. You can click the orange

button to enter the function page.

Live View

Playback

Setup

In this module, you can see live

view from cameras, perform

PTZ operations with mouse or

Joystick, view system log,

receive alerts on the event

panel, set up view layouts,

perform manual recording or

take a snapshot.

You may find and playback

existing recordings in this

module. Up to 64 channels can

be played synchronously.

Snapshots or video segments

can be taken from playback

files. Recorded files can also be

exported to AVI format here.

This module includes user

setup, device setup, event

setup, schedule setup and

system-wide settings.

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Add Devices

Cameras or video encoders are the fundamental building blocks of surveillance systems. To

manage cameras from INR-410/420/430, you have to add camera devices into NVR 3 system

first.

In this section, we will guide you through how to add or delete devices on the NVR 3 system.

To start adding new devices, please follow these steps:

1. On Setup pageHome screen, click Device.

2. On Devices page, the Device List is currently empty, and you need to add some video

sources to it. Now click Add Device.

Device List

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3. There are three ways to add devices into the

system, Search Devices, Search ONVIF

Devices,and Add Device Manually.

- Use Search Devices to auto search ACTi

cameras located in the same subnet as your

NVR server.

- Use Search ONVIF Devices to find devices

that support ONVIF in the same subnet as

your NVR server.

- If your cameras / video encoders are located

outside of a local subnet or over WAN, add

them to your NVR server by using the Add Device Manually button. You will need to know

the IP address of the device to add it manually.

Search Devices Within Local Area Network

1. Select Search Devices. Once the search is completed, a list of the devices in your LAN

will be shown. Click on the title header to sort by that column. Click on the header again to

sort in reverse order. For faster search, you may type a specific IP address or a part of the

IP address in IP Filter as a filter and click to narrow down the search result.

2. Select the row of the camera you wish to add to the system and repeat this step until you

A. Account/Password text box B.

Titl

e

IP filter (for multiple networks)

C. Refresh button D. Available / Total Licensed Channels

E. Column title F. Search result

G. Apply button

C

A

G

3

F

E

Available / Total Licensed Channels

D

B

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have checked all the devices you need. Please note that the list of devices is shown

regardless of the account name and password. You can choose to add all shown devices.

For those with different account and password, you will be prompted to fill in the correct

credentials to in order access the video feed. To perform the search using different

credentials, fill in the new Account and Password and click the Refresh button .

3. Click Apply to add selected devices into NVR system.

Search Devices Within Local Area Network with ONVIF

1. After selecting Search ONVIF Devices, fill in the account name and password for the

device you want to add.

2. Click the Search button . Once the search is completed, a list of available devices

will be shown. You may click on the title header to sort by that column. Click the header

again to sort in the reverse order. For faster search, you may type a specific IP address or

a part of the IP address in IP Filter as a filter, and click to narrow down the search

result.

3. Select the row of the camera you wish to add to the system and repeat this step until you

have checked all the devices you need.

4. Click Apply to add selected devices into NVR system.

A. Account/Password text box B.

Titl

e

Search button

C. IP filter ( for multiple networks) D. Available / Total Licensed Channels

E. Column title F. Search result

G. Apply button

A

B

C D

E

F

G

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Add Devices on WAN or Other Local Area Networks

1. After selecting Add Device Manually, the camera settings page will appear as below.

The most important settings are (1) Media Type, (2) Protocol, (3) Camera IP, (4) HTTP

Port, and (5) User Name & Password. Please fill in these required fields for NVR to

communicate with the device.

If the device you wish to add supports ONVIF, you can select ONVIF for Media Type, and

the settings page will appear as below. The most important settings are (1) Media Type, (2)

Camera IP, (3) HTTP Port, and (4) User Name & Password. Please fill in these required

fields for NVR to communicate with the device.

Important Notice

1. For certain non-ACTi devices, you may need to configure the ONVIF user credentials of the

camera by accessing its Web Configuration page and managing the ONVIF Users List.

2. Functions supported for devices added through ONVIF are live streaming and adjustments to

video image settings.

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2. Click Get Device Settings to have NVR contact the device and get the live view. Once

connected to the device, NVR will get all the device properties such like Brand, Model,

Device Serial Number, Firmware Version. If the device supports dual stream, Stream

Mode selection field will be revealed, and you may select a different streaming mode and

configure relative options. You may click Apply to save it.

3. To directly access the device configurator webpage, simply click Web Configurator on

the top right to open it. Certain detailed settings are only available through the web

configurator.

Basic Settings Attributes

Field Name Description

Media Type Select the media type of the camera, choosing either Standard or

ONVIF. To connect with a camera using ONVIF, please make sure

the camera device supports ONVIF.

Device Name Enter the name of the camera, which will be shown in the Device list

on the left in Live View. This name should be descriptive so that you

know where the camera is located.

Protocol Select a streaming protocol to connect the camera with.

IP address Enter the cameras IP address or host name.

Important Notice

If any of the required fields is incorrect, NVR will not be able to connect the device. When you

have any device connection problem, please check these settings. However, at this point, you

may skip filling in the Device Name, Brand, Model, and Stream Mode configuration.

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Brand Select the manufacturer of device.

Model Select the device model of the IP cameras / video servers. In most

cases, this is automatically filled in after you perform Get Device

Setting for ACTi cameras.

Stream Mode*1 Select one of the streaming modes this device supports.

Channel No. *2 The channel ID you set for a stream of a multi-streaming device.

HTTP Port Enter the HTTP port for IP cameras/ video servers. Most cameras

use the default port number - 80.

User Name Enter the user name to access the camera.

Password Enter the password to access the camera.

Default Live View

Stream*3

Choose the streaming id for Live View.

Recording Stream*3 Choose the streaming id for Recording.

Connection

Timeout(0~99 secs)

Enter length of time allowed for a device to respond to NVR. If the

response is to late as to exceed this time, NVR will consider this

device disconnected. We recommend you to set different values for

different types of connection. The default setting is 5 seconds. For

devices located over the WAN, you may wish to increase this value to

allow for occasional Internet lags.

* 1

Available when NVR is connected to a multi-streaming device.

* 2

Available when NVR is connected to a device that is concurrently in multi-streaming mode (Dual

Stream mode excluded).

* 3

Available when NVR is connected to a multi-streaming device in Dual Stream mode.

Note

Current NVR version does not support ePTZ operation of 6VGA streaming mode. Please

define 6 VGA views through camera web configurator.

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Device Status

To validate if you have successfully added a device to NVR

system, simply check the Device List on the left of Setup

Devices tab to see if the device name appears in the tree.

Point your mouse cursor over the device icon will bring up an

information box containing the devices IP Address, HTTP Port,

Protocol and device type.

Status Icon Description

Icon Status Description

NVR server cannot retrieve video streaming. This may be that a video server is

not connected with cameras, or that the streaming is blocked by the firewall

between the device and NVR server. Please (1) ensure the device side is well

connected and can output video normally,(2) check the firewall and port

forwarding settings.

This devices settings have been modified but not saved yet. If you leave these

modifications unsaved, they will not take effect by next time the server starts.

Please always remember to save upon every change.

NVR cannot build up connection with this device. Please check the device

connection settings (including IP Address, Port number, Account Name and

Password); or increase the Connection Timeout to allow more time for the

device to respond.

This device is currently connected, video is being transmitted and no recording

is proceeding.

This device is currently connected, and video is being recorded either manually

or according to the schedule.

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Add Non-ACTi Cameras

In this section, we will guide you through how to add devices of other brands to NVR 3 system.

After the required CDP license is activated, please:

1. Use the utility provided by camera the manufacturer to confirm the camera properties:

(1) Protocol, (2) IP Address, (3) HTTP Port, and (4) User Name & Password.

2. Log in to the NVR server, go to Setup pageDevice tab, click Add Device, and select

Add Device Manually.

3. After selecting Add Device Manually, the camera settings page will appear as below.

Please fill in the eight fields marked below that are required to communicate with the

device Media Type, Protocol, IP Address, Brand, Model, HTTP Port, User Name and

Password, and then click Apply.

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If the device you wish to add supports ONVIF, you can select ONVIF for Media Type,

and the settings page will appear as below. Please fill in the five fields marked below that

are required to communicate with the device Media Type, IP Address, HTTP Port, User

Name and Password, and then click Apply.

4. By applying the settings, the NVR server will get the video stream, and the camera will

have been successfully added to the NVR system. You may click Video, PTZ, or Preset

Tour (available for camera with pan/tilt/zoom capabilities) tabs to configure other

properties.

5. To directly access the device configurator webpage, simply click Web Configurator on

top left to open it. Certain advanced settings are only available through the web

configurator and not through NVR.

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Manage Multiple Devices

After adding several devices to the system, you may get an overview of all devices on Setup

pageDevice tab; this is where you may use certain fast and convenient approaches to

manage a number of devices. In this section, we will guide you through how to quickly add or

delete multiple devices.

Modify Basic Connection Settings

Go to Setup page Devices tab, and click All Devices in Device List to get the devices

overview in the right column. Each basic connection setting field including Name, IP Address,

HTTP Port, User Name and Password, is editable. Simply click in the field to modify it directly.

Every time you modify a property without saving it, an icon will appear

next to the device in Device List. You may click Reset to retrieve the

settings you saved last time once you want to abort the current modificaiton.

After changing any field, please remember to click Apply before you

leave this page.

Delete Devices

You may delete a single, multiple or all devices on All Devices List. The

logs and video files of the devices will be kept until deleted by server

storage deletion rule. Select the device(s) you wish to delete, click

Delete button and confirm the deletion. If you want to delete all the

existing devices, simply click on upper right to select them

all at once. To validate if you have successfully deleted a device on the NVR system, simply

check the Device List on the left of Setup page Devices tab to see if the device name is

removed from the tree.

Tip

The NVR server will sync with devices upon connecting to them. To make sure the settings on the

NVR side are prior to and always overwrite those on device sides, please check Auto save NVR

settings into devices upon connection.

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Copy Settings Across Devices

When setting a large number of devices, many settings will resemble other ones, and it is

sometimes tiresome to repeat every setting again and again. You can use the Copy function to

save the hassle of needless repetition.

1. On All Device List, select the source

device whose settings are to be copied

from. You can select only one device to

be the source.

2. Click Copy to bring up the copy setting

window.

3. On the window, below the source device

name are the settings you may choose

to copy, including Basic settings, PTZ

Settings and Video Settings.

4. Click Apply, the settings will be written

to target devices.

5. To add a new device with the same

settings, choose Add New Device in

Target Device area, and then click Apply to go to a new device page. Each field on

this page has already been filled with the source devices properties. You may continue to

modify the Device Name, IP Address, get the live view by clicking Get Device Settings,

and then click Apply to add this device to Device List.

6. There are a few differences of the copied items between two target device types:

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Add Video Streams from a Multi-channel Device

There are devices that output more than one video streams to the NVR server. For example, a

video encoder converts a number of analog video signals into the same amount of IP video

streams; certain high megapixel cameras such as ACTi KCM-5111, supports outputting

multiple VGA streams cropped from a single high-resolution video source. These multiple

streams coming from a single device are managed as different cameras by the NVR server.

To add these streams as multiple channels for you to view and record, please:

1. Select the desired stream mode in Stream Mode field on

Setup page Devices tabBasic tab.

2. The Channel No. column will display for you to input the

stream ID (the same with your setting in devices web

configurator).

3. After configuration, click Apply.

4. Go to All Devices page, duplicate this device to a new

channel, and repeat this step until all the channels you need

are added.

5. Individually modify the Channel No value of the channels.

Target Type

Settings New Device Existing Device

Basic All All except Device Name, IP Address, HTTP Port, RTSP

Port, User Name and Password

Video All except Motion Settings, Video Adjustment

PTZ All except PTZ Preset Points and Commands

Note

1. You can only choose either Add New Device or existing devices as target.

2. To add new devices by copying from an existing one, the users group should be permitted

with this right. To check the access rights, please go to Setup pageUsers pageUser

Groups, select the user group, and enable the Device Setup -Add New Device under

NVR Permissions.

Settings Copied to Target Devices

Tip

Saving CPU loading with Your Dual Streaming devices

The device supporting dual-streaming function can output two video streams of different value. You

may make the live view stream smaller in size with lower frame rate to save decoding CPU power

and bandwidth. Meanwhile the recording stream can be larger and have more FPS so that you have

clear images when you need to retrieve the evidence. For settings in both streams of devices with

dual stream functionality, please refer to section Configure Video Format on page 69.

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Configure Device Settings

After adding a device to the NVR system, you may continue to configure its video, motion

detection, PTZ or preset tour settings on Setup pageDevices tab. In this section, we will

guide you through how to configure these settings and their corresponding functions.

Configure Video Format

Go to Setup page Device tab, select a device from Device List, and then go to Video tab to

configure the video format of the stream output from the device. If the device is currently in

Dual Stream mode, you may switch the stream in live view window by click on the switch

below and configure individual settings for Media 1 and Media 2.

Video Settings Attributes

Field Name Description

TV Standard Default is NTSC.

Stream Mode*1 Select one of the streaming modes this device supports.

Mounting Type*2 Select the mounting position.

Installation Angle*3 Input the angle for a device mounted on the wall.

Video encoder Select the desired codec.

Resolution Select the desired resolution.

Video Quality*4 Select the desired video quality.

Frame Rate(fps) Select the desired frame rate.

Maximum Bitrate This puts a hard cap on the maximum bit rate allowed in any given

second of streaming. Assigning a limited bit rate may cause a few

dropped frames when the stream data overflows the allowed bit rate.

Bitrate*5 This is the target bitrate that the camera will attempt to provide when

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you have selected Unlimited for Maximum Bitrate. The actual value

will fluctuate slightly based on scene changes.

* 1

Available for multi-streaming devices.

* 2

Available for hemispheric devices.

* 3

Available for hemispheric devices with Wall Mount Type.

* 4

Available when Video Encoder is MJPEG.

* 5

Available when Maximum Bitrate is Unlimited.

Save Storage by Setting Event Recording Frame Rate

Video surveillance system is aimed to preserve as much evidence as possible, and you may

want to have a view to be recorded 24/7 to capture every important moment; however, the

general recording methods provided by most network recording systems- event and schedule

recording, will either consume too much storage or have risk in missing important scenes. The

Set Frame Rate for Event Recording Modefunction record everything at economical

storage usage by automatically adjusting video frame rate during event recording period.

Schedule Recording

Continuous recording promisesno loss of video evidence; however, large data storage is

required because this video is always recorded at the high frame rate you set for device.

Event Recording

This mode is storage-efficient because recording would stop during the non-event moments;

while certain vital video evidences may be missed if the triggering device fails to take

effect.

No Recording No Recording

30 FPS 30 FPS

30 FPS

Non- event Event Non-event

Non- event Event Non-event

30 FPS

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Event Recording with Frame Rate Adjustment

This mode keeps recording all the way without losing any single moment; lower frame rate can

be set for non-event recording, which consumes only a little storage.

How to Make Use of Event Recording with Frame Rate Adjustment

To make use of Event recording with Frame Rate Adjustment function, you may configure

the Frame Rate settings on Setup page Device tabVideo tab. The Frame Rate (fps) you

set will always be applied to live view and schedule recording. Once Set Frame Rate for

Event Recording Mode is checked, you may configure advanced settings for event recording.

If the device is in Dual stream mode, you will only need to configure these settings of the

Recording Stream.

Scenario A:

You wish all the videos are recorded at a very high frame rate. With sufficient storage, you may

not need this function. Set the video Frame Rate that will apply to all the recordings. In this

way, the NVR server will not record non-event during event recording period.

Frame Rate Setting

Event Recording

Non-Event: 0 FPS

Event: 30 FPS

1 FPS 1 FPS

30 FPS

Non- event Event Non-event

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Scenario B:

You would like the system to record 24/7, and the non-event recording to be kept at a very low

frame rate. Please set the event and schedule recordings at different frame rate, you will need

to enable Set Frame Rate for Event Recording Mode, and set the Non-event Frame Rate

and Active Event Frame Rate.

Fine-tune the Image

When monitoring your cameras, it is essential to make the images as similar to the real scene

as possible. The default settings of the camera are usually sufficient for most environments,

but you may also make adjustments in case it is required to do so. For devices that support the

configuration of properties related to image, day/night mode, or exposure/white balance

settings, you may directly modify them and save your changes to the device using the NVR 3

system. The options available may vary depending on the device.

To start, click Video Adjustment on Device Video tab. Each field is only available when the

device supports this property for modification. If the device is in Dual Mode, the video you get

in this window will always be Stream 1. After setting up the desired value for the field, click

Apply.

Frame Rate Setting Event Recording

Non-event:1 FPS

Event: 30 FPS

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Video Adjustment Attributes

Field Category Field Name Description

Image

Video Flipping/

Video Mirroring

Check this box to flip the video vertically and horizontally

to achieve a 180-degree rotation effect.

Brightness Select the Brightness value (0-100). The higher the

value, the brighter the image.

Contrast Select the Contrast value (0-100). The higher the value,

the more obvious the separation between light and dark.

Saturation Select the Saturation value (0-100). The higher the

value, the more intense the color will appear; the lower

the value, the more grayed-out the color will appear.

Hue Select the Hue value (0-100). Hue is the term used to

refer to the pure spectrum colors. Adjust this value to

find the color closest to the real scene.

Digital Noise

Reduction

Turn the Digital Noise Reduction ON or OFF. When

turned on, the noise in the video (especially in low light)

is reduced and the image will look smoother and clearer.

Wide Dynamic

Range

Select the WDR level from the following options:

Disabled, low, medium, high, highest.

Note: WDR is disabled and will not appear if Exposure

Mode is set to Manual.

Day/Night

Day/

Night Mode

Select one of three modes:

Auto: The camera will automatically switch between day

mode (color) and night mode (black/white) under

exposure level defined by Threshold.

Day: The camera will always stay in the day (color)

mode, regardless of exposure level.

Night: The camera will always stay in night (black/white)

mode regardless of exposure level.

Threshold The scale from 0-100 allows you to define the exposure

level at which the day and night mode switch will

happen. A higher value would require a darker

environment to trigger a day to night switch and vice

versa.

Exposure/

White Balance

Exposure Mode Select between Auto or Manual exposure mode. In

Auto mode, the intelligent system of the camera will find

the best possible exposure settings. In Manual mode,

you can manually adjust the White Balance, Exposure

Gain, Shutter Speed, and Line frequency.

White Balance Select between Auto or Manual White Balance

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Exposure/

White Balance

mode. White balance refers to the devices ability to

accurately define true white color. In Auto mode, the

camera will attempt to recognize the true white color

and adjust the image accordingly. In Manual mode, you

can configure the White Balance by adjusting the R

Gain and B Gain value manually.

R Gain The scale from 1-255 allows you to define the R Gain

level of the video frame. A higher value would adjust the

image to have more red color value.

B Gain The scale from 1-255 allows you to define the B Gain

level of the video frame. A higher value would adjust the

image to have more blue color value.

AE Reference

Target

The scale from 1-255 allows you to define the Auto

exposure reference target. A higher value will brighten

the overall scene, although it may increase the amount

of noise at night.

Exposure Gain The scale from 1-255 allows you to define the Exposure

Gain level of the video frame. A higher value would

make the video frame brighter.

Shutter Speed Shutter speed allows you to choose the speed of auto

shutter.

IRIS Control IRIS control allows you to configure the size for the

opening of the iris

Line Frequency Select between 50Hz or 60Hz to match with the

frequency of artificial light source of a given country.

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Configure Motion Settings

To make use of the motion and PIR detection functions supported by your devices, you need to

configure the detection regions and settings. Once a motion is detected, the NVR server can

trigger events and recording, bring up instant pop-up windows and show the detected area on

live view.

Before configuring motion detection settings, first make sure you can connect properly to the

IP camera / video server and get device settings. On Device tabVideo tab, and click

Motion Detection to start.

1. Click Get Motion Settings to retrieve the live view. For Dual Mode, the video you get in

this window will always be Stream 1

2. Click Motion Setup to enable the property fields.

3. There are three motion regions for you to set. To enable one region, check the MD box,

and a red frame will appear in the view. You may start setting the detection area by

adjusting this red frame on the view. Simply use your mouse to move and resize the frame.

3

To move the entire frame

Place the mouse cursor over the title

bar, and drag to move.

To adjust the region dimension

Place the mouse cursor over the

downright corner, and drag to

resize.

To disable this detection region

Place the mouse cursor over the

upper right corner, and click the

X to close this frame.

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4. When the setting is finished, click Apply to save, and then Close to exit this page. To

check or modify the regions you set, please go through clicking Get Motion Settings,

Motion Setup and then Motion Enable buttons, the saved regions are already selected

on the list, select one to proceed.

Adjustment Attributes

Field Name Description

Sensitivity(1-100) Determines how sensitive the camera reacts to the movement. The higher

the sensitivity level is, the smaller motion will trigger the alarm, but may give

false alarms. Default is 70.

Timer(0-300 secs) The interval before the next motion detection can be triggered again. Default

is 1 second.

Threshold (%) The threshold level of this motion detection region. The lower threshold level

is, smaller portion of the region would be considered as motions, which is

more easily to be triggered, but may give more false alarms.

Note

1. If you have changed the motion detection settings via the web configurator, please remember

to come back to NVR and press Get Device Settings, then Apply to save to NVR. This is

to ensure that the settings in NVR are always in sync with the device.

2. If a motion region is set, once a movement is detected in this region, in live view:

(1) the red region frame will blink, and (2) a new alert entry will be generated in the event list.

3. PIR detection is available only for models with this function.

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Configure Storage Card Settings

Certain camera models come with the internal storage feature. Via NVR interface, you can

observe the storage cards memory status, and configure related settings.

1. Make sure the SD card is installed properly in the camera.

2. On Setup page Device tab, select the device form Device List. Click Storage.

3. On Storage window, click Get Storage Setting to sync with the SD card.

You can enable Redundant Recording when Disconnected function to have this

SD card take over the recording service for this channel when this device is

disconnected with NVR server. The video recorded on SD card during the

disconnection period will automatically be restored back to NVR server upon the

recovery of the connection. Click Apply to save the setting.

Note

Before you enable Redundant Recording when Disconnected function, please do the

following (1) upgrade the camera firmware to 6.07 or later version, and then (2) format the SD

card either on camera firmware interface or on NVR interface.

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Configure PTZ Device

PTZ devices can do panning, tilting and zooming automatically or through manipulation. The

PTZ-related applications are broadly supported by NVR 3 system. For example, you may

control the movements of a PTZ camera with user interface panel controls or a joystick, and

the device can be programmed to execute a continuous tour or triggered by events to go to a

preset position. Once an ACTi PTZ device is added to the NVR system, the NVR system will

use the default settings of the device model and enable PTZ functions, so that you may

immediately start PTZ operations.

If you have previously changed the communication parameters of

PTZ devices, please make sure these parameters on the NVR side

and device side match.

Below is a list of functions supported ACTi solutions and the required

settings. When you configure PTZ Protocol properties for ACTi

Pan/Tilt/Zoom devices, please make sure the required settings are

correct.

To start matching up the parameters, please follow the below procedures:

1. If the device is a speed dome camera or an analog camera attached to video server,

configure the parameters on physical device according to the products installation

instructions.

2. On the devices (camera or video server) web configurator, configure the parameters to

match the setting on physical device, and test the PTZ operations to make sure the device

is properly set to be connected

3. In the NVR server, go to Setup page Devices tab, select the device from Device List,

and click PTZ tab. In PTZ Protocol section, fill in the communication parameters.

ACTi Pan/Tilt/Zoom devices Vendor Protocol Baud rate Parity Address

ID

IP Zoom Camera/ IP PTZ Camera V V V

IP Speed Dome / IP Camera

mounted on Scanner/ Analog PTZ

camera attached to Video Server

V V V V V

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Adjustment Attributes

Field Name Description

Vendor

The provider of Protocol. The selectable vendors would vary depending on

different device models. Available vendor types are:

ACTI, DYNACOLOR, PELCO and SONY.

Protocol

A set of rules defining the communication format between the device and

controller. Different protocols are provided for selection according to the Vendor

you choose.

Available protocols following their vendors are:

ACTI: [ACTI] / DYNACOLOR: [DYNACOLOR] / PELCO: [PELCOD] [PELCOP]

SONY: [VISCA]

Parity

Parity is the data validation mechanism for analog devices that use serial port

interface to send or receive data. When choosing parity mode other than

"none", the data packets will be validated for possible data losses so that failed

command could be re-sent if necessary. Please refer to the parity setting of the

analog device and choose exactly the same parity setting also in the NVR

server. When setting up ACTi Zoom, PTZ or Speed Dome cameras using

ACTi protocol, you may ignore the parity setting.

Available parity modes are:

Parity mode name

in NVR

Serial data,

represented by given

amount of bits

Parity mode

(none, odd, even)

Number of stop

bits

8N1 8 N 1

8O1 8 O 1

8E1 8 E 1

8N2 8 N 2

8O2 8 O 2

8E2 8 E 2

7N2 7 N 2

7O2 7 O 2

7E2 7 E 2

Baud rate

Baud rate defines the data speed through serial port interface the rate value

represents the number of symbols that can be transmitted within 1 second.

Please refer to the baud rate setting of the analog device and choose exactly

the same baud rate setting also in the NVR server. When setting up ACTi

Zoom, PTZ or Speed Dome cameras using ACTi protocol, you may

ignore the baud rate setting.

Available baud rates:

2400, 4800, 9600, 19200, 38400, 57600, 115200

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Address ID

Address ID represents the identity of the device, only analog devices or speed

dome cameras require this configuration. Please refer to the Address ID of the

device and choose exactly the same baud rate setting also in the NVR server.

Available value is from 1~99. By default, ACTi devices will use 1 as Address

ID, it is suggested not to change it.

How to Do Live PTZ Operation

To configure PTZ settings, you need to view the live streaming while manipulating the PTZ

controls simultaneously in this window.

There are two kinds of PTZ navigation:

Optical PTZ Navigation

1. Get the live view from Live Preview window:

Make sure the Enable PTZ is checked, and a red crosshair will appear on the Live

Preview window. If the device is in Dual Stream mode, this window will always shows the

stream set for live view. You may click on to switch between the streams.

2. Use the mouse to do the following PTZ operations:

To execute optical Panning and Tilting, click anywhere on the live window to allow the

camera to move in that direction. The length of the direction indicator is proportional to

the Pan and Tilt speed. The farther you place the cursor from the center, the faster the

Pan/Tilt movement.

Live Preview

Important Notice

Note that the functions supported for devices connected using ONVIF are live streaming and

adjustments to video image settings.

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To execute optical Zoom in or Zoom out, scroll the mouse wheel forward to zoom in; scroll

the mouse wheel backward to zoom out.

3. Use panel controls to operate PTZ movements:

Click a button on the panel to start, the red crosshair will appear in the view.

Digital PTZ Navigation

Digital PTZ allows you to zoom into part of the video and enlarge it to display on screen. This

PTZ function is applied to every camera model in NVR 3 system.

1. Get the live view from Live Preview window:

Make sure the Enable PTZ is unchecked.

2. Click and drag a highlight rectangle over any channel, and the area highlighted will be

displayed in the full live video window. In this mode, a picture-in-picture view will show in

the lower right of live view window. A red rectangle will mark the currently enlarged view

area within the full size video. You may click and drag the red rectangle to see another

area.

3. To go back to the original full video view, just right-click on the minimized Picture in Picture

view.

8 directional buttons Zoom in / Zoom out

Focus in / Focus out

Widen / Narrow the Aperture

Zoom in

Zoom out

Pan/Tilt

Note

1. The zoom buttons are only applicable for those devices supporting optical zooming.

2. The focus buttons are only applicable for devices with controllable zoom lens, e.g.

KCM5211. Please remember to turn off the autofocus mode on device firmware before

using these buttons.

3. The device should be equipped with DC-Iris or P-iris and has been switched to manual iris

mode before you use the buttons for widening or narrowing aperture.

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Set PTZ Preset Points

With PTZ devices, you may define a view by where to look (through panning and tilting) and

how close (through zooming) to zoom. Once these views have been saved in the NVR server

as preset points, the device can always point to this view upon the event triggering or users

command.

1. Go to Setup pageDevices tab, select the device from Device List, and click PTZ tab.

2. By PTZ operation, control the device to point at your desired view, and adjust the zoom

level (if available). In PTZ Preset Point section, click a preset point name field to start

editing the name, and then click + to set this point. After finishing setting your desired

preset points, click Apply. You may review the points you set by clicking to go to the

point, or X to delete it. To modify an existing point, select the existing point, then define a

new view and click +, and finally click Apply to save it.

3. After the preset points are set, they are available on Live View pagePTZ control panel.

Cancel Zoom area

Draw Zoom area

1

Picture-in-Picture area

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Set PTZ Command

If your speed dome or PTZ device has a special function not supported in the standard

protocol, you may input it in PTZ Command list and execute it. Ex: Activate the wiper to clean

the window of the PTZ.

1. To add a PTZ action command, go to Setup page

Devices tab, select the device from Device List, and

on PTZ tab, check Enable PTZ.

2. In PTZ Command area, click in a command entry;

input the name, command and then click Apply to save it. You may also click to

execute it or X to clear it.

Set PTZ Preset Tour

Preset Tour is a preconfigured PTZ sequence that directs the camera to cycle through multiple

preset points, including where to look and how long to look at each location. With this preset

tour, your PTZ device can perform an automatic patrol to scan through your cared areas.

For example, a Preset Tour should include two or more preset points. Once a tour is initiated,

the device will automatically point to the preset points based on the sequence and stay at that

view according to the duration you set.

Before setting up Preset Tours, please make sure you have configured PTZ settings and set

PTZ Preset Points. To start setting the Preset Tour:

1. Go to Setup pageDevices tab, select the device from Device List, and click Preset

Tour tab.

2. In the Tour List, as there is currently no existing tour, click Add New Tour to add one.

The default tour name is Preset Tour 1.

3. In the Preset Points of a Tour area, click Add Preset Point to add the number of

points for this tour. The number of points may outnumber the actual preset points you set,

for the same preset point might be gone through more than one time in a single tour. For

each point, click in the Preset Point field to bring up the dropdown list, and select one

preset point and define the dwell time which represents the time the device would stay in a

certain view. Finally, click Apply to save the tour.

Preset Point 1 Preset Point 2 Preset Point 3

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4. After a tour is saved, it is available on Live View pagePTZ control panel.

Configure Fisheye Cameras

With hemispherical lenses, fisheye cameras generate images at up to 360-degree width,

which can cover all four corners of a room or both sides of a long aisle. As the original image

captured by wide-angle lens is much distorted, to suit most monitoring purposes, the

Dewarping process is required to alter the uneven lines and shapes before the images are

displayed. Nowadays, the fisheye cameras come in two types in terms of the

image-correction capability:

Fisheye Cameras with in-camera dewarping function

The dewarping takes place in camera before the video is output to the NVR server. Since

the image correction counts on the camera itself, the NVR server will not bear much extra

loading, which benefits the system requiring many of these fisheye cameras (e.g. ACTi

KCM-3911, KCM-7911)

Fisheye Cameras without dewarping function

These fisheye cameras output only original global images, relying on the software algorithm

processing provided by the NVR sever to correct the images. They are suitable for a system

with limited bandwidth, for the NVR server processes and responds to Users ePTZ

manipulation or demands for changing view modes immediately, without waiting for camera

side to deliver a new frame (e.g. ACTi E96).

The NVR 3 system makes it possible to integrate both kinds of fisheye cameras into your

system with the following advantages:

1

3

2

Note

The preset points and tour set in the NVR server are independent from those you set on device. If

you have already defined certain preset points or tour on device, they will not be brought to NVR

system. On the other hand, the settings on the NVR server will not write to the devices.

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Full support for all types of dewarped video stream output from fisheye cameras with

in-camera dewarping capability.

NVRs software algorithm can perfectly corrects the original fisheye images, generating 6

specific fisheye view modes from Users usual perspective.

Based on users instant request for changing view mode or PTZ view point, NVR server will

process the original fisheye image and respond to the client individually. In this way, what a

client sees on Live View will not affect playback, recording, as well as another concurrent

connection.

The virtualized ePTZ manipulation also allows User to dynamically explore any region of

interest within the hemispheric view like operating a genuine PTZ device.

To make use of NVRs dewarping features for your fisheye cameras, please

1. Adjust Video Quality Settings

After the fisheye camera is successfully added, go to Setup pageDevices tab, select the

device and then Video tab, make sure you set the Stream Mode as FISHEYE for a

hemispheric camera ( KCM-3911, KCM-7911) .This is to make sure this hemispheric camera is

outputting fisheye original video stream as a mini fisheye dome camera does.

2. Adjust Fisheye Display Settings

Select your Mounting Type, and then Default Fisheye Mode. For a Fisheye Mode containing

panorama view, you may want to configure the Default Rotate X (width of view) and Default

Rotate Y (height of view) configurations.

You may adjust the dewarped area by clicking Image Calibration. In the edit mode, move or

resize the red ring to define the dewarped area, and then click Set to save the setting.

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Fisheye Mode Description PTZ Navigation

Original View

The very raw fisheye view

Digital PTZ

Dewarping

One large user-defined cropped area

ePTZ

Panorama

360-degree panorama view for ceiling mount

180-degree panorama view for wall mount

Digital PTZ

Double

Panorama

Two 180-degree panorama views

Digital PTZ

Panorama

/Focus

One panorama view

Two small user-defined cropped regions

ePTZ

1 2

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Quad

Four small user-defined cropped regions

ePTZ

3. After the configuration is done, remember to click Apply to save the settings.

1 2

3 4

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Schedule Recordings

Unlike the traditional analog surveillance system, the IP surveillance system provides a

target-oriented recording schedule for devices; the view of each device can be recorded based

on your required time segments and event types. For example, you may have a camera

installed on the office ceiling do continuous recording during work hours, and record only upon

the triggers (incidents that detected by system) at night. In this way, the system does not waste

disk space storing meaningless parts, and you save much effort browsing playback for specific

events.

For the devices recording schedule, the NVR 3 system supports Schedule recording and

Event recording modes, which are set up on a week-based timetable; the event-handling

schedule can also be configured on it. This section describes how to set up the recording

schedule for the IP cameras / video servers.

Configure the Recording File Properties

Before setting the recording schedule, you may define (1) where the recordings are stored, (2)

how long an event recording is and (3) how long a recording file will be kept in the system.

1. To set the saved recordings folder, go to Setup pageStorage tab, and make sure you

have assigned the disk drives to store recorded files. For related recording settings, please

refer to Storage Management on page 107.

2. To define how long an event recording is and the recordings lifecycle, go to Setup

pageSchedule tab, and select the device from Device List, and then a week schedule

will appear on the right. Configure the recording file related settings. The settings below

will make an event recording as long as 5+30 seconds, which will be kept on server for 30

days.

Attributes Explanation

Field Name Description

Pre-event Recording

Buffer (sec): The NVR server keeps a short cache of video received from the

devices. If an event is triggered, the NVR server will automatically

store the pre-event buffer along with the recording of the event itself.

Available choices are 0, 3, 5 seconds.

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Post-event Recording

Buffer (sec):

This will determine how long after the event is triggered should be

included in the event recording file. Available choices are 10, 30, 60,

120, 180, and 300 seconds.

Keep Recording Files

for (1-999 days):

The NVR server will keep recording file of specific device for the

number of days you set here. The default value is 30, and if you want

to modify it, please check the box to start configuring it. Available

value is among 1~999 days.

Specific Storage You can assign a dedicated storage disk for a camera. By enabling

this option and assigning a specific disk, the video footages will be

recorded only to this selected disk rather than those you select on

Setup page Storage tab. Please remember to configure the

storage-related settings for this specific disk on Setup page

Storage tab after you enable this option.

Set the Schedule

Here you can configure cameras recording schedule on 7 days / 24 hours basis. The schedule

is split into segments of 20-minute length. By default, once a device is added to the system, its

schedule is automatically set to full time schedule recording and event handling. You should

configure it according to your system plan.

Go to Setup-Schedule tab, on Schedule Setting panel:

1. Select the recording mode from Recording Mode Bar

Tip

How to make proper storage arrangement

In NVR 3.0 system, there are two file-deleting mechanisms you can use based on different

needs. If both rules are set, the one with the threshold to be reached earlier will execute the

deletion first.

1. Keep Recording Files for (1-999 days) Set this rule if you have the concern on

how long the recordings are kept, especially when you dont want the old recordings

to stay longer in the system than a certain period.

2. Reserve space in the Disk Drive List on Setup pageStorage tab - If the disk

space is more critical in your system, please give an approximate value here, the

system will always reserve this amount of space to store the newer recordings.

Given that you set the Reserve space as 30G, while Keeping Recording Files setting is 5

days, certain recording file will be deleted when it has been kept on disk for 5 days, despite

that there is still plenty of available disk space.

Before setting up the rules, you can make use of a handy storage calculator provided by

ACTi to find out the estimated storage your system requires on ACTi corporate website.

http://www.acti.com/project_planner

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: Continuously record that channel.

: Record a period of the detected motion event. Please make sure you

have configured the motion settings on Setup page Device tab beforehand.

: Event handling is activated.

(Please refer to How to Edit an Event Rule on page 96 for Event Rules settings)

: Clear the setting

+ : Continuous recording with event handling

+ : Event recording with event handling

2. Click and drag over the Time Track to set time period.

Use Time Setting Quick Buttons to Set the Time in One Click

Select the recording mode, and then click one of these buttons to apply the mostly-used time

settings.

Click to apply schedule for all day.

Click to apply the schedule from 06:00 to 18:00 every day with the settings for the rest

of the time track being cleared.

Time Track

Time Setting Quick Buttons

Recording Mode Bar

2

1

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Click to apply schedule from 18:00 to 06:00 every day with the settings for the rest of

the time track being cleared.

Click to clear all schedule setting in this device.

Lock Specific Days

Clicking the day of the week will lock/unlock that day from schedule setting. You can shield

schedule on a certain day from being changed by changes in other weekdays. You may easily

set just the weekdays or the same time over the same week this way. To do this:

1. Click the days to shield them.

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2. As you drag any settings over the time track, it will not apply to those shielded days.

Copy an Existing Schedule to Others

With plenty of devices in your system, it happens that you want to apply the same schedule to

multiple devices. After creating a schedule for one device, you can copy it to other cameras.

1. Go to Setup page Schedule tab, on Device List, select the device from which you

want to copy the schedule settings.

2. Click the Copy button.

3. On the popup window, select target devices to which you want to copy the schedule

settings.

4. Click the Apply button.

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To check the result, go to Schedule tab, and click All Devices on Device List.

View the Entire Recording Schedule

On Setup page Schedule tab, click All Devices on Device List, and an overview of all

devices schedules will be listed on the right.

The below list explains the status of different bar patterns:

How to Know if the Recording is Proceeding?

As the recording is taking place, you can observe the status on the All Device List. There will

be an icon appearing in front of the device. In Playback, you can drag the playback bar to

current time position to check the latest recording.

Pattern Recording Function Description

Schedule recording. During this period, the system will record continuously.

Event handling. During this period, the event rules you configured are active.

Schedule recording and Event handling are both active during this period.

Event recording. During this period, only detected events (e.g. Motion/PIR ) will

be recorded .

Event recording and Event handling are both active during this period

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Event Management

When something happens on the camera site, such as someone walks by, the door opens or

closes, a fire breaks out or the sun goes down these are all Events. Events which occur in

the environment or were preprogrammed in the camera may be used as Triggers. Triggers

cause the device to react with Responses. The link between trigger and response is governed

by Event Rules. Event rules become active or inactive based upon a weekly Schedule. Each

event rule detects one specific trigger and may initiate multiple responses. An example rule

would be for the NVR server to send emails to alert the supervisor (Response 1) and trigger

alarm (Response 2) when motion detection from camera is triggered (Trigger) during the

event handing active period (Schedule).

How Does NVR Handle Events

In NVR 3 system, each device can be involved in several event rules. As different device

models have different capabilities, the supported event trigger types would vary. For example,

a PIR built-in camera can execute a PIR-triggered event rule, while this option is not provided

for other models without this feature; similarly, the supported response types would vary by

device models, such like Go-to-Preset behavior can only be executed by PTZ devices. The

below chart shows the NVR server supported Trigger types and Response types. Once a

device is added to the NVR server, the server would create empty rules with compatible trigger

types for you to configure.

Trigger Type

Event Rule

Response Type

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How to Edit an Event Rule

1. Go to Setup page Event tab. All the editable event rules are listed in the device ID

order.

2. Select a device from the Device List on the left. Based on the trigger types this device

supports, the corresponding events rules are listed accordingly on the right. In this

example, this selected camera model supports three motion detection regions, and hence

three MD trigger event rules are available.

3. Highlight the rule you wish to edit. Click in the Event Name column to edit the event

name, and then double-click the Response column to edit the response action.

12

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You can enable multiple responses by first checking the boxes to enable the items:

Action Items Function Description

This kind of action will focus your attention

on the channel when triggered.

Pop-up:

Brings up event pop-up instant playback

window of selected channel upon trigger.

You may also define the display duration

of video on the window.

Hot-spot:

Displays video in Hot-Spot window (red

flashing frame) upon event. You may also

define display duration of video on the

Hot-spot window.

Switch View:

The current Live View will be switched to

another one for a while. To enable this

option, you will need to customize and

save Views on Live View screen first.

You may also define duration of the

temporary View. Only Public Views are

selectable for Switch View event rule.

Hot-spot and Switch View responses

cannot be executed at the same time.

Upon being triggered, specific camera

can make PTZ movements like going to

specific PTZ presets as responses. You

may set both the start / end point and the

duration. This action is only available

when you have set the preset points

for a PTZ device.

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Makes the NVR server play beep sound

or an audio file for a number of repetitions.

On NVR3 Workstation client computer,

you can upload a WAV file or an MP3 file

as the alert sound, and set how many

times this audio file is played after the

event occurs. (This NVR server has to be

already saved on Server Site list; please

refer to G. Server Name/Server Sites List

on page 46 for how to save a server site).

Please note that Beep and Audio file

responses cannot be executed at the

same time.

Setup the DO to ON or OFF upon trigger,

only the devices supporting DO functions

can be the target devices.

Enable the NVR to execute a certain

command upon this event. You can use it

to integrate the NVRs event handling with

other programs. Enter the path of the

command to be executed upon event.

Enable the NVR to upload snapshots to a

FTP site upon this event. The default FTP

settings can be set in advance in Setup

page System tab Settings FTP

Settings. You may set another FTP

destination here for this single event.

Please also make sure the FTP server

setting is correct and the folder access

rights are properly configured.

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4. After configuring the actions, click Apply to save this response.

5. Go to Setup pageSchedule tab and set the Event Handling schedule for this device.

Event responses will only be triggered when the trigger time falls within either the Event

Handling recording or the Event Handling with Schedule recording period.

6. To check if this rule is successfully set, please make sure you have properly configured the

involved (1) trigging side settings like Motion Detection Regions or DI, and (2) response

side settings like PTZ Preset Points, SMTP Server and Email Recipients, FTP Server

or DO. Then set the Event Handling schedule for current time and trigger this rule.

Enable the NVR to send email

notifications via the SMTP server. The

default SMTP and senders email settings

can be set in advance in Setup page

System tab Settings Email& SMTP

Settings.

1. Type one or more recipients email

addresses in To column (if more than

one, please separate them by ;

symbol) or click the icon to select

recipients from existing the NVR User

list. The Email address should be set

in advance (in Setup page Users

tab Users) for an NVR User so that

it can be selected in this list.

2. Edit the email subject and content.

3. Choose to attach a snapshot or not.

If the event trigger type is Video

Recovery or Network Recovery, this

function is disabled.

Note

1. Sending email, Uploading snapshot to FTP and Executing command actions are

executed on the NVR server, not from the client computer.

2. There must be video stream from the device when the event happens for event

responses to work.

3. Internet Explorer browser may become unstable due to frequent pop-up instant

playback windows, please avoid setting the Pop-up action as the event rule for a

device which is too frequently triggered.

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Manage the Event Rules

Event List panel gives an overview on event rules set on the NVR server. Go to Setup page

Event tab select All Devices on the left. As the entire available rules of all devices are

listed here, you may want to sort out some of them from the long list.

View the Event Rules

To sort by Device name, Trigger type or Event Name, click the titles to list the entries in

ascending or descending alphabetic order.

To filter out the configured events, select from the All Triggers dropdown list; or filter by the

event type by selecting from the All Events dropdown list.

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Delete the Event Rules

On Event List, select the rules you wish to delete, and then click Delete to clear this rule.

How to Setup SMTP Settings for Event Rules

The NVR 3 system supports email notification for Event Handling sent through an SMTP

server. You can specify the email and server settings here.

1. Go to Setup pageSystem tabSettings Email& SMTP Settings.

2. Fill in each of the following fields.

Field Name Description

Server Input the senders SMTP server address. Only alphabets, numbers, and the

symbols (.), (_), (-) are valid.

SMTP Port Set the SMTP port. The allowed value is from 1~65535, and default is 25.

Account Input the name of the SMTP server account. Only alphabets, numbers, and the

symbols (@), (.), (_), (-) are valid.

Password Input the password of the SMTP server account. Only alphabets and numbers

are valid.

1

2

2

3

2

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Security Certain webmail providers provide the SSL/TLS-encrypted SMTP connections

to secure your data when sending/receiving emails. Please check if the SMTP

connection settings you use (especially the SMTP Port) now require either SSL

or TLS to be enabled.

Sender Name Input the name or title of the sender. You may input a name different from the

account name.

Sender Mail Input the senders email address, and it should the same account you set for

SMTP server.

3. As all necessary information is filled in, click Send Test Mail to try sending an email

according to your settings, and then log in to your SMTP server to check incoming emails.

If the test email is sent successfully, the NVR server is ready to send out emails.

4. As the settings are confirmed, click Apply to save.

How to Setup FTP Settings for Event Rules

The NVR 3 system supports uploading snapshots to FTP servers for Event Handling.

You can specify the email and server settings here.

1. Go to Setup pageSystem tabSettings FTP Settings.

2. Fill in each of the following fields.

Field Name Description

Server Input the FTP server address. Only alphabets, numbers, and the symbols (.),

(_), (-) are valid

Port Set the FTP port. The allowed value is from 1~65535, and default is 21.

Account Input the name of the FTP server account. Only alphabets, numbers, and the

symbols (@), (.), (_), (-) are valid.

Password Input the password of the FTP server account. Only alphabets and numbers

are valid.

3

2

1

2

2

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Mode The FTP works in two very different manners, Active mode and Passive mode.

If your FTP server is behind the firewall or a NAT router, you have to use

Passive mode.

Remote Folder Input the upload path of the file.Default will be / to represent the root folder.

3. As all necessary information is filled in, click Test FTP Connection to test the connection.

If the NVR server pops up a Testing FTP connection was successful message, the

NVR server is ready to upload to this FTP server.

4. As the settings are confirmed, click Apply to save. The FTP settings here will be default

for every event rule.

System Log

The activities performed by logged-in users are recorded on the server as System Log. With

the access permission, a user may view, search and export this record for analysis or

investigation. This section will provide the instructions on how to read and search data in the

system log.

System Log is one of the resident buttons on top of the NVR server user interface, click

it to enter search window.

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Define Search Time

You need to first define the time of the logs you would like to search for. On Search Time bar,

define the date and time. Default is your current client time.

Choose Log Type

You may filter the logs by Type, User Account, and Device by selecting from the dropdown

list, and then click Search. By default, all types are selected.

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Read the Log

The search result will show 1000 records before and after your query time. You may click the

pagination buttons to navigate earlier or later records. If there is an icon on the right

top corner of an entry, click it to view the full description content.

6

A log entry contains several kinds of information including Date Time, Type, User Account,

Device and Description. Check Type and Description fields to know what the user has done

or what happened to the whole system. Type field shows what major functions user engaged

in, and Description field narrates how the change was done (in green font color, uppercase)

and the result (in white font color).

The following user behaviors are recorded in the NVR server:

Type Description

User Operation Login, Logout, Manual Record,Trigger DO

Setup System Recording Configure, Storage System Setting

Setup Users User Add, Delete, Modify

User Groups Add, Delete, Modify

Setup Schedule Modify

Setup Event Modify

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System Status Server start up, disk is full, disk is not found, disk

is available

Request Log Time, source IP address,

/SYS/SystemMgmt/xxxxx, 200

Export the Log

Click Export button to export the log as .csv file. You can specify the time duration, type, user

account and engaged device of the logs, and click Apply.

Note

If the pagination button appears to be disabled, that means no more records found on the

NVR server. By default, the server will keep the logs for 30 days. If you wish to adjust the

period, please go to Setup page Storage tab, in Recording Settings section, key in the

value in this field:

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Storage Management

This section describes how to manage storage space in the NVR server. Please note that this

section only deals with the overall storage rules rather than the storage of individual channels.

Please note that as the NVR continuously writes and deletes file from the disk drive, using a

removable disk may risk losing the recordings when the device is removed while being

accessed.

Go to Setup pageStorage tab.

Change Recordings Folder Name

In Recording Settings section, you may change the name of video recordings folder. The

video files are saved in a folder named Recordings under hard drive root directory. You may

change the name here.

Set System Log Lifecycle

System Log is the record of user activities and events that take place on the server. In

Recording Settings section, you may set how long this record will be reserved on the server.

Default is 30 days.

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Set Hard Drives for the Recorded Files Deletion Rule

1. Disk Drive List displays the detected hard drives in the NVR server. You may select the

storage location of the recording files and set the deletion threshold. By default, the NVR

server will select C drive as storage location. It is strongly recommended that, for INR, you

select other hard drives as the storage disks rather than Drive C.

2. After selecting the disk drive, please set the deletion rule. There are two ways to delete

recordings, and when both are active, the NVR server will start to delete old files when any

of the criteria is met.

(1) Reserve the recordings for a number of days, and delete files older than this period by

1 GB at a time. Please go to Setup page Schedule tab to set it.

(2) Reserve the recordings until the disk is almost full, and then delete the earliest

recording files by 1 GB at a time. The NVR server will delete old files when available space

is lower than Reserve Space you set in Disk Drive List.

When setting the deletion rule, please input a number in Reserve Space which should be

smaller than your current Free Space.

3. When finishing settings, click Apply.

Item Description

Free Space (GB) Currently available space of the chosen disk drive.

Total Space (GB) The total volume of the chosen disk drive.

Reserve Space (GB)

This is the amount of space to be reserved for the whole system.

Once the free space is used up as to reach the limit of reserved

space, the system will delete the earliest recordings. The

Reserve Space should always be smaller than Free Space

X

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Manage User Groups/ Users

The User Groups/Users page allows you to (1) manage the access permissions of different

user groups, (2) add or delete users from user groups, (3) and assign users to specific user

group. This chapter will take you through these settings.

Access Permissions

In the NVR 3 system, the access permissions are managed by User Groups. User Groups

defines what functions and devices are allowed for each user. Different User Groups will have

different access rights in terms of permitted operations with each device like Live View,

Playback, and NVR server management operations like Device Setup, Schedule Setup,

Event Setup and System Setup. For example, an Administrator User is allowed for all the

operations in the NVR server, while a standard User may only be permitted to do Live View

and Playback with limited devices.

The chart below displays different employees as NVR Users and their access rights in this

system:

Overview

Go to Setup page Users tab. There are two sections to manage User Groups and Users

individually.

User Groups: To setup user groups and its permissions for the device and functionalities.

Users: To manage user accounts and configure user information.

ACTi NVR 3 system has integrated Microsoft Active Directory service to provide network

administrators with a more convenient choice for user management. Active Directory is a

directory service built in Microsoft Server products to manage user identities and privileges

Setup

Jeremy, Gate Guard

Gate Group (User)

Sam, Security Head

Security Group (User)

Monitor

Sean, Manager

Administrator Group

Playback

Playback

Monitor

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within the domain network. As the NVR server runs on the same domain where the Active

Directory server is, you can import a user account or a group from those concurrently existing

one in Active Directory into the NVR server. In this way, the user identification is processed by

Active Directory centrally; there is no need for the NVR administrator to maintain user

accounts as long as they are under management of Active Directory service.

User Groups

You can specify access permissions to each device for a whole user group. This user grouping

can save you significant amount of efforts if you have multiple users performing similar tasks

and acting as similar roles.

There are already two default user groups as described below.

Administrator: With full permissions in the NVR server.

User: With the permissions to watch all camera live view and playback.

You can create a new user group on the NVR server or import an existing group from the

active directory database within your domain.

1. Select , click Add and then choose the group type:

Add a new user group:

Insert ID, group Name and group Description, your input in the Name fieldwill be the

name of this user group. Click Apply to finish.

Import a domain group as a user group:

Choose an existing user group from your domain, and click Apply to finish.

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The domain users within that group will all be added to the NVR server at the same time. To

view the whole users within this group, please select and enable the

Show users in domain groups. The account information of these domain users, unlike

those user accounts you add one by one to the NVR server, are not editable on Users

page.

2. Assign NVR Permissions for the created group. This will define what functions this user

group is allowed to access. By default, a new user group will initially be allowed to access

only Live View page and Playback page without any permission to any device setting, so

you will have to assign the device permissions later.

3. Assign Device Permissions for the created group. This will define which devices this user

group is allowed to access. If this user group is allowed to access all newly-added devices,

check New Device Default and edit the permissions, and these default settings will be

applied to any device added in the future.

Live View page

Playback page

Setup page

Domain users added as a whole group.

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You may copy the Device Permissions Settings to other devices. Click Copy under

Device Permissions tab to bring up the target device menu, check the target devices, and

click Apply.

Click Apply on top to save the settings.

Add Users To create a user account with on NVR server, please follow the below steps. 1. Select , and click Add button.

2. Choose Customized User or Domain User for the User Type.

Customized User: an account created and managed on the NVR server only. You will

input an account name, its password and email address for this user.

Domain User: an account that already exists in Active Directory database within the

domain. Since this is an existing account in your domain, you will have to select this

account from Account dropdown list.

3. Insert user account, name, password, and the account e-mail (For Customized User).

4. Assign this newly registered user account to a specific user group.

5. After you click Apply, this new user will be added to the list on top.

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The NVR server provides a procedure to help users who have forgotten the password

retrieve the original information with the e-mail address authentication. It is strongly

recommended that you input an email address to which this user has the access when you

establish the user account. To update the e-mail address of an account, go to Setup page

Users tab edit Email of a selected user account; the users can also update the email

addresses themselves after logging in to the NVR server on Live View page

Update Profile.

Note

Account /Password Rules

1. Account and Password fields allow alphabets, numbers, and symbols except the

following: / \ [ ] : ; | = , + * ? < > "

2. In Account field, for alphabets, the input will be recognized as lowercase letters. Space

is only allowed between characters; the space in the beginning or at the end will be

deleted as it is saved.

3. The Password field is case-sensitive, and the space is allowed.

Note

Admin is the default user account and belongs to Administrator user group. Hence, the

user Admin and the group Administrator cannot be deleted; it possesses full permissions

to all devices and NVR settings.

Note

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Domain:

ACTi.com

Domain Users Management

As the NVR server is logged in to a domain Active Directory, it can import a user account from

Active Directory.

This type of user account is Domain User. Upon being added to the NVR server, the user

properties stored on Active Directory database including (1) account name and (2) email

address will be imported to the NVR server.

Whenever a domain user client tries to log in to the NVR server, the NVR server will first verify

if this account exists in the NVR server database, and then have Active Directory verify the

user account and password.

As Active Directory owns the privilege to create, edit and delete domain users, the Domain

Users account and password are not editable through the NVR user interface but via

Active Directory Administrative Tool.

Active

Directory

Domain

Controller

ACTi NVR 3.0 Server

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Customize Views

After all devices are configured, you may start customizing the views for different users and

purposes. This chapter will teach you how to add video sources, arrange the channels and

manage live view layouts.

In the NVR 3 system, a View refers to the layout where the live images of Cameras or Maps

are placed in the proper positions to suit the monitoring purpose. This is very similar to a

camera group, which often consists of cameras in the same physical location. For example, a

View named 11F Emap & Camera may contain the 11F floor plan and the cameras actually

installed on 11F.

On NVR Live View, a saved View remembers (1) layout style, (2) which channel to display

which camera, and (3) the fisheye view mode (for fisheye cameras only).

Live View interface overview

1. Layout Selection Bar: There are 24 options for layout styles.

2. View Toolbar: Choose the function keys for editing the layout.

3. Channels: Each channel window may display a camera view or a map. In edit mode, you

can adjust the channel size at will.

4. View List: All the saved Views are shown here. On Live View, you can go to

View Manager to group and manage these views (refer to Manage the Views on page

123).

5. Device List: In edit mode, drag the camera from here to your desired channel.

View List

Device List Map Camera

View

4

3

1 2 View Toolbar

5

Layout Selection Bar

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Step 1: Create a New View

On View Toolbar, click the Create View button , input the View Name, add a New

Group for this View and decide whether this group is to be Public or Private, and then click

Apply. The views under Private View Group are only available to the user who creates

them, while the views under Public View Group are open to every user.

Step 2: Enter Edit Mode

On View Toolbar, click the Edit View button , and this view will turn into edit mode. In

edit mode, you may add a video source to a channel, and adjust the channel size.

Step 3: Select a Layout

On Layout Selection Bar, click the Expand button for all provided layout styles. Select a

layout that is perfect for your required channel number and ideal arrangement.

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Step 4: Add Video Source

In edit mode, move the mouse over the channel

and click . You may also directly pull a

camera from the Device panel to your desired

channel.

Remove the camera view: right-click on the channel and select Remove.

Step 5: Add a Map

By adding a map, you put a picture on the channel, where you may place camera icons to

make it an e-Map.

In edit mode, move the mouse over the channel

and click to upload a map. Please input the

Map Name, select the image location (file format

must be JPG) and click Apply.

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Map brightness:

To change the map brightness, right-click on the map, select

Map Mask and choose the brightness percentage level.

Map size:

By default, the map will be displayed

in its original size. Use the buttons on

upper left to adjust the map size.

Fit image to channel height

Zoom out

Original image size

Zoom in

Edit map title:

The map title will be shown on channel title bar. In edit mode, right-click on a map channel and

select Edit Map Information

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Remove the whole map:

Right-click on the map and select Remove.

Manage maps:

All the uploaded images are managed under Map Image Manager. On Live View screen, you

may go to Map Image Manager to view, upload or delete the maps.

Step 6: Add Devices to the Map

Pull a device from Device List to the map.

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Step 7: Adjust the Channel Size & Layout

Adjust the channel size:

Click on lower right corner of the channel window, drag and then release.

To remove this device from map, Click .

To move this device, left-click on the device icon

and drag.

To turn the pointed direction, mouse over the

viewing angle area, and left-click on the clockwise

arrow to turn the direction.

To adjust precise pointed

direction, right-click on the device

icon, and select Pointed

Direction.

To adjust devices viewing angle,

right-click on the device icon, and

select Vision Angle.

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Switch channel windows:

Click on a channel title until the cross arrow

appears, and hold it to drag this device or map to your

desired channel.

Step 8: Save the View

Click on View Toolbar to save it.

Step 9: Set Default View

To set a View as default, select it in the View List panel and then click on View Toolbar.

By the next time you log in, you will directly enter this View.

Step 10: Set Default Hotspot Channel (Optional)

By system default, the global hotspot channel will always be the top left one. You can set any

other channel on your live view screen to be the default hotspot channel. Right-click on the

channel and select Default Hotspot , and then click on View

Toolbar to save it.

Step 11: Set Fisheye Camera Mode

Define a view for a fisheye camera channel by selecting its mode and using ePTZ control.

Please note that the maximum number of fisheye channels on the same View is 16.

1. On this channel, right-click to bring up channel menu, click Fisheye Mode and select

one mode.

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2. After the fisheye mode is selected, click the entire channel or a region of interest.

Use PTZ Panel controls to operate PTZ movements:

Click the mouse anywhere on the view to pan/tilt, and scroll the mouse wheel to zoom

in/out.

To reset the ePTZ navigation area back to default viewing angle, right-click to bring up

channel menu, and then click Reset.

3. click on View Toolbar to save the configuration.

Zoom in

Zoom out

Pan/Tilt

8 directional buttons

Zoom in / Zoom out

ePTZ Controls on PTZ Panel

Note

Once a channel is changed to any of the following fisheye modes, Dewarping, Panorama,

Double Panorama, Panorama/Focus or Quad, the resolution of this live stream will become

1920x1080, while the NVR server still records the live stream at the resolution you set on Setup

page.

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Manage the Views

Each View belongs to a specific View Group. With the group management, the NVR 3 system

makes it easy to deal with Views you create for multiple users.

After you create and save the Views on Live View screen, click View Manager.

1. Click on the right arrow icon in front of a group folder to reveal its Views.

2. By selecting a View, you may directly modify its name in Name field.

3. You may change a groups Group Type. Upon the change, for example, by changing a

group from Private to Public, all the views belonging to it will be open to every user.

4. Click this icon to add a new group.

5. Click this icon to delete a selected group.

6. Click this icon to copy a selected group to another group.

7. Click this icon to move a selected group to another group.

4 5 6 7

2 3

1

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Set View Link

By creating a link button on a map view, you can directly be linked to another specific view by

clicking the button. On the picture below shows how to create a link button to 7F View on

11F View.

1. Select a View, on which you will place a link button to another view.

2. Click on View Toolbar to enter edit mode.

3. From View List, drag the target View to current View, and a link button will appear.

4. Click on View Toolbar to save it.

Set View Patrol

You may have the saved Views patrol in turns. In this way, the views in different area in your

site may cycle through themselves automatically.

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On View Toolbar, click and select Create Patrol.

1. Input the Patrol Name

2. Select the Patrol Type to be either available for all users or to the creators account only.

3. Define the Global Dwell Time between the views. If you want to set different dwell time

length for individual Views, do not check this option, and configure them separately in the

table below.

4. Choose the Views to display in patrol. If you select the All Device group, you will also

need to select All Device Layout Style for it.

5. Click Apply to save the settings.

6. The saved patrols will be shown on the patrol list

after you click on View Toolbar. You may delete

and edit a saved patrol or select it to start patrolling.

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Tips to Enhance Live View Performance

Live view for multiple channels requires sufficient computing power to run the performance.

In certain extreme cases, like when viewing several megapixel H.264 video streams at the

same time, the client computer will be overloaded and hence affect browsers performance.

This is a common limitation imposed upon all Windows based video management programs

and web browser.

To enhance live view performance, below are several tips you may try.

1. Use dual stream mode for those devices supporting this function. Enable the dual stream

mode and use the stream of lower resolution/frame rate/bit rate for live view, and

megapixel resolution stream for recording.

2. Use another browser client to share these high-resolution channels. Given that there are

32 megapixel channels to be monitored, and you may have Layout 1 to display channel 1

to 16, Layout 2 to display channel 17 to 32. You can open one browser client to show

Layout 1 and the second browser on an extended monitor to show Layout 2.

3. Have NVR automatically decode only I frame for live view stream when system loading is

high. Go to Setup page System tab Settings Display Performance Settings for

the settings. You may choose to enable the Decode I frame function under either or both

of the conditions that the current layout is displaying channels above certain number, or

the CPU usage is above certain percentage. When either of these two situations happens,

the frame rate of all live streams will be declined. This setting will be applied to the live

display of all connected clients except for the client on INR.

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4. A Workstation client computercan have its own specific display configuration without

being affected by the NVR universal setting.Log in as NVR3 Workstation client, go to

Setup page System tab Workstation and configure the Display Performance

Setting.

Note

By default, on INR-410/420, when the number of layout on Live View exceeds four

channels, all the channels will automatically turn into Decode-I mode. For smooth

video quality, please remember to go to Setup page System tab Workstation

and configure the Display Performance Setting.

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Customize System Language

The NVR server supports multiple languages for user interface display. There are already 10

translated language files in the server system. Each language is open to customization based

on your own needs. This section will describe how to choose or customize language strings for

your site.

System Languages List

You may decide which languages to be selectable on Login screen. The chosen languages will

appear on the Language dropdown list.

Go to Setup page Language tab, and click Active Languages. On popup window, check

the languages you need, and click Apply. By default, all languages are selected, as the

default system language, English and Traditional Chinese are not removable from this list.

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Edit User Interface Wordings

Each language file contains four editable string tables. Each table displays the default

wordings in English and the translation in target language.

To view each table:

1. Select the language from Select Language dropdown list, and then select a table from

the Language List on the left column.

2. Your target language will be displayed on the right column, while the default system

language English appears on the left for reference. Click in any field on right column to

customize your desired wordings, and click Apply to overwrite the current wordings.

The new string will be applied by next time you log in. If you log in as an NVR3 Workstation

client, please press button on Login page to synchronize with the latest modified

language file, and then log in to the system.

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Export / Import Language String File

You may also click Export to export the language file as .xml format to edit in Notepad, or

Import to importa language file to use in the system.

In general, it is suggested that you always save a modified language table with a different file

name in a location other than default system language folder C:\Program Files\ACTi

Corporation\NVR3\Language, and then import it to use. In this way, you can avoid overwriting

the original language file.

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Display Configurations

You can change the user interface style by arranging the main screen and Panel/Device List

on the right or left. Go to Setup pageSystem tabSettings. In User Interface Style section,

select the setting style and click Apply. The change will be applied upon your next login.

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Video & Snapshot Export Configurations

The snapshots taken by users on Live View and all exported video files are saved to a default

file location, and you may configure the destination on the NVR server. Go to Setup

pageSystem tabSettings. In Export Video Settings section, click Browse to choose

the Export file path.

You may also want to define what information to be printed on each snapshot by checking the

items Date and time, Device ID and Device Name.

These configurations will take place after you click Apply.

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Joystick

On the NVR server, other than user interface PTZ panel and mouse operation, you may also

control the PTZ movements by physical controllers. The NVR server supports two types of

controllers, both of which feature in a joystick with twelve buttons for users to assign specific

actions.

Model: IP Desktop

Manufacturer: CH Products

Model: Extreme 3D Pro

Manufacturer: Logitech

Joystick Configurations

1. Log out from the NVR server.

2. Connect the controller device to the NVR server. To make sure the device is installed

properly, open Windows Start menu and enter Devices and Printers tocheck the

status.

3. Log in to NVR server, go to Setup page System tab, enter Controller section and

select your product.

4. You may assign specific commands from dropdown list to buttons 1~12 of the controller.

When the setting is done, click Apply. The modification you did on one controller model

will be applied to the other joystick model as well.

5. To validate its function, go to Live View page and focus on a PTZ device channel to

operate the supported PTZ operations.

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NVR System Upgrade

When a newer version of the NVR system software for INR-410/420/430 is released on ACTi

website, you can download and install it directly to upgrade your NVR system. To download

the latest version, please go to http://www.acti.com/downloadcenter to see if there is any newly

released version of the NVR system. The upgrade process is as easy as 1-2-3 by following the

installation wizards instructions. The server would start its service right after installation

completes, without the need to restart the server computer.

Install the Software

1. Execute the install shield application .

2. Follow the onscreen instructions of Install Shield Wizard, and accept the license

agreement and proceed.

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When selecting Setup Type, the defaultComplete will have the program installed

on default C drive,you may select Custom to choose another program location.

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3. The IP Port Checker will pop up to confirm the NVR port number with you. The

installation program will use 80 as default. You may enter another available port

number in Listen Port field and click Apply.

You may just click Apply if you are not sure whether this port has been taken or not.

If the port is being used by another service, you will be asked to input another

available port number.

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4. As the server port is confirmed, the installation process is done, click Finish.

5. After the installation completes, connect to http://localhost:port number with Internet

Explorer browser, you will see NVR Login page.

Note

If IIS Web Server has been installed on the computer and you are asked to restart the

computer during installation process, please

1. Choose to restart right away.

2. After the computer reboots, this install shield will continue to complete the

installation.

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Workstation Installation and Upgrade

NVR3 Workstation program is wrapped together with the NVR system software in a zip file.

When you upgrade the NVR system to a new version, please also upgrade NVR3

Workstation to the same version as the NVR system.

Install or Upgrade the Software

1. Execute the install shield application .

2. Follow the onscreen instructions of Install Shield Wizard, accept the license

agreement and proceed.

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3. Double-click the shortcut on desktop to execute the application.

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Back Up System Data

Making regular system backups is always recommended in case of unexpected disasters or

accidents that may damage the NVR server. Other than this, you may need to perform an

on-demand backing up to migrate the whole NVR server data to another one. There are

several types of data on the NVR server essential to your surveillance system, and please

consider your purpose and follow the below instructions to create their backups:

Regular Backup (system settings only)

The NVR server can create a backup file of the whole system settings within one click. The

backed up settings include the following properties you set for system: (1) Users (2) Device (3)

Storage (4) Schedule (5) Event (6) System Settings / User Interface Style / Joystick,

and (7)the saved Views in Live View page.

Complete Backup (system settings + video files)

Besides system settings, some organizations may want to back up the video recording

occasionally in case that the recording hard drives may fail. The recording files ( *.raw) can

only be played on the playback utility Archive Player. You may download it from

http://www.acti.com/downloadcenter

Step 1: Back up System Settings

1. Go to Setup pageSystem tab Backup / Restore.

2. In Backup section, click Browse to select the destination for the backup file, and the file

will be saved as Backup_YYYYMMDD.xml file. Then click Backup to export the file.

2

1

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Step 2: Back up Recording Files Folder (Optional)

Back up the whole Recordings folder(s) with the recorded video files on storage hard drive(s).

If you selected multiple storage hard drives via Setup page Storage tab Disk Drive

List, the server may have generated one Recordings folder under each selected drive. If you

have renamed the folders or change the locations, please make sure you find the correct path.

Step 3: Back up Recording Files Index Folder (Optional)

This step is necessary for the NVR 3 system migration between two servers. The recording

files index folder contains important video index data that the NVR server needs to process

recorded video clips. Enter the server program folder ACTi Corporation\NVR3\DataSource,

and back up the DataBase folder (where stores the recording files index data).

Step 4: System Log (Optional)

The system log records the operations users perform during logging in to the NVR server. You

may export the system log of latest three days as *.csv file as backup. Please refer to

Export the Log on page 106 for instructions.

2. The license data is not included in the system backup file. You have to preserve the

license key information provided in email or printed card after the purchase takes place.

Important Notice

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Restore System Data

Before starting restoring the system, make sure you already have the backup file (.xml).

Please follow the below steps to restore the configuration.

1. Go to Setup pageSystem tab Backup / Restore.

2. In Restore section, click Browse to select the backup file, and then click Restore to

start restoring the settings.

3. The restoring process requires logging out of the NVR server. After restoring is done, you

may log in using your previous user account properties.

1

2

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Advanced Administrative Tasks

To assist the NVR administrator in monitoring the server status and basic troubleshooting, the

NVR3 Administrator Tool is installed along with NVR server program. This tool will start

running as the server starts up, and resides in the system tray. You may double-click the icon

to open this tool.

NVR Server Status

You may observe the NVR services status on Service tab.

Change Server Port

On Settings tab, input a new port and then click Apply.

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Change Authentication Method

You may enable the Digest authentication other than the basic way. With this method, Users

credentials are encrypted using MD5 algorithm. In this way, the protection is more secure to

prevent from unauthorized access.

Please also note that, with Digest authentication method enabled, a mobile client user or a

domain user will be blocked from the NVR system.

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Switch to Redundancy Server

An NVR server can serve as a redundancy server for other NVR server. ACTis Redundancy

Server records all surveillance videos directly from camera devices, logs and performs actions

for real-time event notifications on behalf of the NVR server during system downtime.

Authorized users may also access the Redundancy Server when it is in use for live-monitoring

or playback options. After the NVR server becomes available, the Redundancy Server will

then automatically synchronize all recorded video and events back to the NVR server.

Before you start,

1. Prepare a specific computer to be dedicated to carrying out the redundancy tasks.

2. Purchase the redundancy server license from ACTi sales representative. One

redundancy server computer will require one license, which can serve maximum

sixteen (16) NVR servers.

3. If your are going to install the redundancy server on a computer, go to

http://www.acti.com/DownloadCenter to download and install NVR server program on

the computer.

You can also switch your INR to a redundancy server. However, by applying this change, the

original settings and recordings of this server will all be overwritten.

License Registration

With a successful purchase, you will receive a license key for registration

1. Enter Administrative Tool interface by clicking the icon on Windows taskbar.

2. On Settings page, select Redundancy Server. You can switch the server mode

back to NVR Server here.

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3. The other relevant settings pages will then appear. Enter License to start registering.

If this server has access to Internet, please select Online Registration or you can

perform Offline Registration by obtaining an activation file from

http://www.acti.com/support/LicenseMgt beforehand. Fill in the required fields and

click Register.

4.

5.

Important Notice

If you are trying to switch an NVR server which has been operating for a while to a Redundancy

server, please be aware that, by doing so, the original NVR relevant settings and recordings

saved previously will ALL be erased.

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After the registration, the license information will appear on this page.

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Set up Redundancy Server

1. Go to the Storage page to set up the storage space configuration

2. Go to Target page to edit the list of the target NVR servers. Click Add and fill in the

connection properties of the NVR server and click Apply.

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3. After you click Yes to confirm this configuration, this NVR will immediate turn into an

redundancy server on a first-come-first-served basis. By entering Service page, you

can observe the service status.

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