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Yealink Meeting Server v5 Administrator Guide PDF

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Summary of Content for Yealink Meeting Server v5 Administrator Guide PDF

Copyright

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About This Guide

v

About This Guide

Yealink Meeting Server (YMS) is a distributed video conferencing server. It enables scaling of

video, voice and data collaboration across enterprises, enabling everyone to engage in high

definition video and audio conferencing. It can be deployed in an enterprises datacenter.

You can access Virtual Meeting Rooms (VMRs), which they can use to invite participants, change

video layout and so on. Participants can join over audio or video from any type of

communications tool (VC400/VC120/VC800 video conferencing system, VC110 all in one HD

video conferencing endpoint, VC Desktop and SIP VP-T49G IP phone) for a seamless

conferencing experience. Virtual Meeting Rooms allowing participants to share the same

high-quality conferencing experience regardless of distance.

Yealink Meeting Server includes an Interactive Voice Response (IVR) service, which allows all

participants to dial a single number to access YMS, and then use the DTMF tones on their

endpoint to enter the number of the specific Virtual Meeting Room they wish to join.

YMSs unique distributed architecture is purely software-based and virtualized, meaning it can

be deployed quickly and simply with the flexibility to scale as required.

This guide provides operations for an enterprise administrator to use the Yealink Meeting

Server.

Application

You can obtain YMS application from the Yealink distributor or SE.

Hardware Recommendations

The following table lists the hardware recommendation of YMS.

Feature Description

CPU

Intel Xeon E5-2600 series (Haswell architecture) or similar

Xeon processors from 2012 or later, 2.3 GHz or faster.

A CPU should match 4 RAM.

RAM 4GB/DDR3/2133MHz/ECC or higher

8GB/DDR4/2400MHz/ECC or higher

Hard Drive Space 300GB or higher

Network

Gigabit Ethernet connectivity is strongly recommended.

In general, you can expert 1 Mbps in a one-way 720P

video call. And you can expert 2 Mbps in a one-way 1080P

video call.

Capacity Capacity is dependent on server specifications. As a general

indication, using our recommended hardware (Intel Haswell,

Administrators Guide for Yealink Meeting Server

vi

Feature Description

10 cores, 2.3 GHz) YMS can connect:

The maximum concurrent calls=total CPU

cores*frequency.

Up to extra 10 audio-only calls at 64 kbps.

Servers that are older, have slower processors, or have fewer

CPUs, will have a lower overall capacity.

For example, if you want to initiate 20-way 1080P concurrent calls or 40-way 720P concurrent

calls, the following hardware is recommended.

CPU 2 Intel Xeon Processor E5-2620V4, eight cores and sixteen

threads, 2.1GHz 20M 8.0GT/s 85W or higher

Memory 8 8GB/DDR4/2400MHz/ECC or higher

If you want to initiate 40-way 1080P concurrent calls or 80-way 720P concurrent calls, the

following hardware is recommended.

CPU 2 Intel Xeon Processor E5-2680V4, fourteen cores and

twenty-eight threads, 2.4GHz 35M 9.6GT/s 120W or higher

Memory 8 8GB/DDR4/2400MHz/ECC or higher

Requirements

The following table lists the requirements of YMS.

Installation

Workstation CentOS 7.0 and later

Browser Firebox 50 and later, Chrome 50 and later, 360 8.1,

Internet Explorer 9 and later

Icon Instructions

Icons appearing on the YMS are described in the following table:

Icons Description

Search for online users, ongoing conferences, accounts,

meeting rooms, permanent VMRs, call records,

operation logs and device logs

Edit accounts, meeting rooms, permanent VMRs

Update configuration files

Send emails to accounts

About This Guide

vii

Icons Description

Delete accounts, meeting rooms, permanent VMRs,

configuration files and backups

Download backups

Restore backups

Update device firmware now

Exporting device logs

In This Guide

Topics provided in this guide include:

Chapter 1 Getting Started

Chapter 2 Basic Operation

Chapter 3 System Status

Chapter 4 System Management

Chapter 5 Account Management

Chapter 6 Meeting Room Management

Chapter 7 Permanent Virtual Meeting Room Management

Chapter 8 Conference Statistics

Chapter 9 Troubleshooting

Changes for Release 1, Guide Version 10.23.10.20

The following sections are new for this version:

Conference Invitation on page 21

Call Routing on page 22

Gateway Configuration on page 27

H.225 on page 44

Meeting Time Zone Configuration on page 48

Permanent Virtual Meeting Room Management on page 85

Major updates have occurred to the following sections:

Login on page 5

Administrators Guide for Yealink Meeting Server

viii

Layout on page 19

IVR Service on page 22

Web on page 40

Call Bandwidth on page 18

Port Settings on page 44

Time Access on page 46

SMTP Mailbox on page 49

Conference Statistics on page 91

Table of Contents

ix

Table of Contents

About This Guide....................................................................... v

Application .............................................................................................................................. v

Hardware Recommendations ................................................................................................. v

Requirements ..........................................................................................................................vi

Icon Instructions .....................................................................................................................vi

In This Guide .......................................................................................................................... vii

Changes for Release 1, Guide Version 10.23.10.20 ............................................................. vii

Table of Contents ..................................................................... ix

Getting Started .......................................................................... 1

Installing Yealink Meeting Server Application on Your Workstation ...................................... 1

Setup Wizard .......................................................................................................................... 2

Basic Operation ......................................................................... 5

Login ....................................................................................................................................... 5

Viewing Yealink Meeting Server .......................................................................................... 6

Enterprise Administrator Account Management .................................................................... 7

Forgetting Password ............................................................................................................ 7

Editing Login Password ....................................................................................................... 9

Editing the Registered Emails .............................................................................................. 9

Quick Settings ....................................................................................................................... 10

Licenses Management .......................................................................................................... 10

Activating Enterprise Administrator Accounts ................................................................... 10

Viewing License Information ............................................................................................. 11

Renewing the License ........................................................................................................ 11

Logout .................................................................................................................................. 12

System Status .......................................................................... 13

Viewing System Information ................................................................................................. 13

Online Users.......................................................................................................................... 13

Viewing Online Users ......................................................................................................... 13

Searching for Online Users ................................................................................................ 14

Ongoing Conferences ........................................................................................................... 14

Viewing Ongoing Conferences .......................................................................................... 14

Searching for Ongoing Conferences ................................................................................. 15

Administrators Guide for Yealink Meeting Server

x

System Management .............................................................. 17

Call Settings .......................................................................................................................... 17

Global Settings .................................................................................................................. 17

Call Routing ....................................................................................................................... 22

Gateway Configuration ......................................................................................................... 27

H.323 Gateway ................................................................................................................... 27

SIP Trunk ........................................................................................................................... 28

System Settings .................................................................................................................... 34

Network Settings ............................................................................................................... 34

Time/Time Zone Settings .................................................................................................. 46

SMTP Mailbox .................................................................................................................... 49

Disk Space Settings ........................................................................................................... 53

System Maintenance ............................................................................................................. 56

Device Upgrade ................................................................................................................. 56

Backup/Restore ................................................................................................................. 59

System Upgrade ................................................................................................................ 62

Reboot/Reset to Factory .................................................................................................... 63

System Logs .......................................................................................................................... 65

Server Logs ........................................................................................................................ 65

Device Logs ....................................................................................................................... 69

Account Management ............................................................. 71

Adding Accounts .................................................................................................................. 71

Adding Accounts Manually ................................................................................................ 71

Importing Accounts ........................................................................................................... 72

Viewing Accounts ................................................................................................................. 73

Sending Emails to Accounts.................................................................................................. 74

Editing Accounts Information ............................................................................................... 74

Editing Accounts ................................................................................................................ 74

Resetting Password ........................................................................................................... 75

Searching for Accounts ......................................................................................................... 76

Deleting Accounts................................................................................................................. 76

Meeting Room Management .................................................. 79

Adding Meeting Rooms ........................................................................................................ 79

Adding General Meeting Rooms ....................................................................................... 79

Adding Video Meeting Rooms .......................................................................................... 80

Viewing Meeting Rooms ....................................................................................................... 80

Viewing All Meeting Rooms .............................................................................................. 80

Viewing General Meeting Rooms ...................................................................................... 81

Viewing Video Meeting Rooms ......................................................................................... 81

Table of Contents

xi

Editing Meeting Rooms ........................................................................................................ 81

Editing General Meeting Rooms ........................................................................................ 81

Editing Video Meeting Rooms ........................................................................................... 82

Searching for Meeting Rooms .............................................................................................. 82

Deleting Meeting Rooms ...................................................................................................... 83

Permanent Virtual Meeting Room Management .................... 85

Adding Permanent Virtual Meeting Rooms .......................................................................... 86

Viewing Permanent Virtual Meeting Rooms ......................................................................... 88

Editing Permanent Virtual Meeting Rooms .......................................................................... 88

Searching for Permanent Virtual Meeting Rooms ................................................................ 88

Deleting Permanent Virtual Meeting Rooms ........................................................................ 89

Conference Statistics ............................................................... 91

Viewing Conference Statistics ............................................................................................... 91

Viewing Records ................................................................................................................... 92

Viewing All Records ........................................................................................................... 92

Viewing P2P Records ......................................................................................................... 92

Viewing Meet Now Records .............................................................................................. 92

Viewing Scheduled Conference Records ........................................................................... 93

Searching for Records ........................................................................................................... 93

Exporting Records ................................................................................................................. 94

Troubleshooting ...................................................................... 95

Troubleshooting Solutions .................................................................................................... 95

General Issues .................................................................................................................... 95

Appendix: Time Zones ............................................................ 97

Index ..................................................................................... 101

Administrators Guide for Yealink Meeting Server

xii

Getting Started

1

Getting Started

This chapter provides basic information and installation instructions for YMS.

Topic includes:

Installing Yealink Meeting Server Application on Your Workstation

Setup Wizard

Installing Yealink Meeting Server Application on Your

Workstation

Users should pay attention to the following points before installation:

The Yealink Meeting Server application is saved at the path Computer->usr->local.

The disk partition of mcudata folder should be 512G and the root folder should be 256G.

The installation of 10.23.10.20 version is introduced as an example.

To install Yealink Meeting Server application (log into CentOS by the root account):

1. Enter terminal.

2. Run the command as below:

Cd /usr/local

Tar -xzvf Apollo_10.23.10.20.tar.gz

Cd /usr/local/apollo_install/

./install.sh

After you finish the installation, it will prompt Install Success!!!.

Administrators Guide for Yealink Meeting Server

2

Setup Wizard

After you finish the installation, you will enter the setup wizard.

To complete the setup wizard:

1. In the setup wizard, configure network settings.

You need to configure network settings manually. For more information, please refer to

Network Settings on page 34.

2. Click Next to continue or Skip to configure it later.

3. Set the date and time (e.g., set the time zone and enable the daylight saving time).

Getting Started

3

For more information, please refer to Time/Time Zone Settings on page 46.

4. Click Next to continue.

You can also click Back to return to the previous page or Skip to configure it later.

5. Enter login password and re-enter the password to confirm.

Enter the enterprise administrators email.

The default email address is admin@yealink.com. The email is used to reset password and

receive a warning from your system.

Check Agree Improvement Plan checkbox to allow continual monitoring and

improvement of YMS, the incidents that occur in your product will be given a feedback to

technician.

The Agree Improvement Plan checkbox is checked by default.

6. Click Next to continue.

You can also click Back to return to the previous page or Skip to configure it later.

Administrators Guide for Yealink Meeting Server

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7. Enter the license number to activate enterprise administrator account.

8. Click Next to continue.

You can also click Back to return to the previous page or Skip to configure it later.

9. Set SMTP mailbox.

For more information, please refer to SMTP Mailbox on page 49.

10. Click OK to complete the setup wizard.

You can also click Back to return to the previous page or Skip to configure it later.

Basic Operation

5

Basic Operation

This chapter provides basic operating instructions for YMS.

Topic includes:

Login

Enterprise Administrator Account Management

Quick Settings

Licenses Management

Logout

Login

To log into YMS:

1. Open a web browser.

2. Enter the IP address or domain name of YMS in the address bar, and then press the Enter

key to enter the YMS.

3. Enter the username and password of enterprise administrator you set in setup wizard.

4. To remember password, check the Remember password checkbox.

To ensure the security of your account, this action is not recommended on public computer.

Administrators Guide for Yealink Meeting Server

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5. (Optional.) Select the desired language from the pull-down list.

6. Click Log in.

Note

Viewing Yealink Meeting Server

You can click Home to enter the home page.

From the page, you can view the following information, the page will refresh every 10s:

Overview: the current time, run time, version, online users (click View to view online users

details), ongoing conferences (click View to view ongoing conferences details), license

number and date of expiry.

Server status: CPU, memory, network and disk space status.

If you enter the wrong password 5 times, this account will be locked for 3 minutes.

You can click Forget password to reset the password. For more information on forgetting

password, please refer to Forgetting Password on page 7.

Basic Operation

7

You can click CPU, Memory or Network to view their status via the line chart.

Service status: service name and service status.

Enterprise Administrator Account Management

Forgetting Password

If you forget password, you have to click Forget password to reset password.

To reset password:

1. Open a web browser.

2. Enter the IP address or domain name of YMS in the address bar, and then press the Enter

key to enter the YMS.

3. Click Forget password.

Administrators Guide for Yealink Meeting Server

8

4. Enter your username, registered email and captcha in the corresponding field.

5. Click Confirm.

The page prompts If the mailbox information entered is correct, the system will send you

an email to reset password.

6. Click Confirm.

7. Log into your registered email and click the link to set a new password in 10 minutes.

Basic Operation

9

8. Enter the new password and re-enter the password to confirm.

9. Click Confirm to reset the password.

Editing Login Password

To edit login password:

1. Click Admin on the top-right of the page.

2. Click Change password.

3. Enter the current password, new password and re-enter the new password to confirm.

4. Click Confirm to accept the change

Editing the Registered Emails

You can edit the email. The email is used to reset password and receive a warning from your

system.

Administrators Guide for Yealink Meeting Server

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To edit the registered email:

1. Click Admin on the top-right of the page.

2. Click Edit mail.

3. Enter the current email and new email.

4. Click Confirm to accept the change.

Quick Settings

If you want to update the information in setup wizard, you can click Quick settings to re-run the

setup wizard.

To re-run the setup wizard:

1. Click Quick settings on the top-right of the page.

2. Follow the step 3 to 11 in To complete the setup wizard to complete the quick settings.

Licenses Management

You should consult the distributor, and then obtain offline license to activate enterprise

administrator account.

Activating Enterprise Administrator Accounts

To activate enterprise administrator account:

1. Click on System->Licenses.

2. Enter the license number in the License field.

Basic Operation

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3. Click Activate the license.

Viewing License Information

To view license information:

1. Click on System->Licenses.

You can view the license information.

The entry reports the following information:

License number.

The type of license.

License status.

Current ports.

Valid time.

Expired date.

Renewing the License

To renew the license:

1. Click on System->Licenses.

2. Click Renew license, the dialog box of Renew license pops up.

Administrators Guide for Yealink Meeting Server

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3. Enter the license number in the License field.

4. Click Confirm to renew the license.

Logout

You can log out of the enterprise administrator account.

To log out of the enterprise administrator account:

1. Click Admin on the top-right of the page.

2. Click Log out to log out of the current enterprise administrator account and return to login

page.

System Status

13

System Status

This chapter provides the basic instructions for viewing YMS status, Topics include:

Viewing System Information

Online Users

Ongoing Conferences

Viewing System Information

To view system information:

1. Click Status->System information.

You can view version information, server information and license information.

2. (Optional.) If YMS uses two adapters, select the desired adapter from the pull-down list to

view the network adapter information.

Online Users

Viewing Online Users

You can view online users information.

To view online users information:

1. Click Status->Online users.

Administrators Guide for Yealink Meeting Server

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You can view name, account, status and device model.

2. Select the desired online users, and then click View.

You can view the details of the device model, including the device model registered the

enterprise user account, software version, IP address and status.

Searching for Online Users

You can search for online users by name and account.

To search for online users:

1. Click Status->Online users.

2. Enter a few or all characters of name and account in the Search box.

The page will display the pull-down list and search results.

Ongoing Conferences

Viewing Ongoing Conferences

You can view ongoing conference information.

System Status

15

To view ongoing conference information:

1. Click Status->Ongoing conferences.

You can view subject, start time, organizer, type, ID and duration.

Searching for Ongoing Conferences

You can search for ongoing conferences by subject, organizer or ID.

To search for ongoing conferences:

1. Click Status->Ongoing conferences.

2. Enter a few or all characters of subject, organizer and ID in the Search box.

3. Click or press Enter to perform a search. The page will display the search results.

Administrators Guide for Yealink Meeting Server

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System Management

17

System Management

This chapter provides information on how to manage the YMS.

Topics include:

Call Settings

Gateway Configuration

System Settings

System Maintenance

System Logs

Call Settings

Global Settings

Video Resolution

If you wish to limit video calls to specific resolutions, you should configure maximum video

resolution and maximum content sharing resolution.

The maximum video resolution and maximum content sharing resolution are described below:

Parameter Description

Max video

resolution

Configures the maximum video resolution.

1080P/30FPS

720P/30FPS

360P/30FPS

4CIF

CIF

Default: 720P/30FPS.

Max content

sharing resolution

Configures the maximum content sharing resolution.

1080P/30FPS

1080P/15FPS

1080P/5FPS

720P/30FPS

72OP/15FPS

720P/5FPS

Administrators Guide for Yealink Meeting Server

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Parameter Description

Default: 1080P/5FPS

If youselect 1080P/30FPS or 1080P/15FPS as the maximum content

sharing resolution, it will bring the problem ofhigh computing

performance.

To configure the video resolution:

1. Click System->Call Settings ->Global settings.

2. Select the desired video resolution from the pull-down list of Max video resolution.

3. Select the desired content sharing resolution from the pull-down list of Max content

sharing resolution.

4. Click Confirm to accept the change.

Call Bandwidth

You can limit the bandwidth of media. The configurable bandwidths on YMS are: 4M/s, 3M/s,

2M/s, 1.5M/s, 1M/s, 768kb/s, 512kb/s, 256kb/s, 128kb/s.

To configure the call bandwidth:

1. Click System->Call Settings->Global settings.

System Management

19

2. Select the desired uplink bandwidth from the pull-down list of Call bandwidth.

3. Click Confirm to accept the change.

Layout

You can configure the Equal NN and onePlusN layout via YMS.

In the Equal NN and onePlusN layout, if the number of current conference participants is more

than the maximum, the video image will switch between conference participants every time

interval. You can configure the time interval and switching rules.

In the onePlusN layout, you can use voice-activated feature to switch layout between

conference participants, whenever a conference participant speaks loudly longer than the

certain time, he or she becomes the conference speaker and is given prominence with the

largest pane. The certain time is configurable via YMS.

Parameters are described below:

Parameter Description

Equal NN

Configures the maximum number of videos.

2*2

3*3

4*4

5*5

6*6

7*7

Default: 4*4

Configures the time interval in which video image switches between

conference participants.

The available time interval are 3s, 5s, 10s, 15s, 30s, 45s and 60s.

OnePlusN

Configures the maximum number of videos.

1+0

1+4

1+7

Administrators Guide for Yealink Meeting Server

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Parameter Description

1+9

Default: 1+7

Configures the time interval in which video image switches between

conference participants.

The available time interval are 3s, 5s, 10s, 15s, 30s, 45s and 60s.

Configures the number of video image switched per cycle.

The available switching rules are 1, 2, 3, 4, 5, 6, 7, 8 and 9.

Configures the time of voice-activated feature.

The available time are 1s, 2s, 3s,4s, 5s, 6s, 7s, 8s, 9s and 10s.

To configure equal NN:

1. Click System->Call Settings->Global settings.

1. Select the maximum number of videos from the pull-down list of Equal NN.

2. Select the desired time interval and switching rules in the corresponding field.

3. Click Confirm to accept the change.

To configure onePlusN:

1. Click System->Call Settings->Global settings.

2. Select the maximum number of videos from the pull-down list of onePlusN.

3. Select the desired time interval and switching rules in the corresponding field.

4. Select the desired time from the pull-down list of Voice activated time.

5. Click Confirm to accept the change.

System Management

21

Conference Settings

Joining Conference Beforehand

You can specify the time that allows endpoints to join the scheduled conferences in advance.

The configurable times on YMS are: 5 minutes, 10 minutes, 15 minutes, 30 minutes, 45 minutes

and 60 minutes.

To configure the time that allows endpoints to join the scheduled conferences

beforehand:

1. Click System->Call Settings->Global settings.

2. Select the desired time from the pull-down list of Join conference beforehand.

3. Click Confirm to accept the change.

Conference Invitation

You can enable Automatic invited to conference via YMS. When the scheduled conference

begins, the endpoints registered the enterprise user accounts will receive a call to invite to join

the conference. You can answer or reject the invitation by endpoints manually. If the endpoints

enable the auto answer feature, they will join the scheduled conference automatically.

The VC400 video conferencing system, VC120 video conferencing system, VC110 all in one HD

video conferencing endpoint and SIP VP-T49G IP phone are supported.

To configure automatic invited to conference:

1. Click System->Call Settings->Global settings.

2. Click the switch to On in Automatic invited to conference field.

3. Check the desired endpoint checkbox or multiple checkboxes.

4. Click Confirm to accept the change.

Administrators Guide for Yealink Meeting Server

22

IVR Service

IVR (Interactive Voice Response) service allows users to use the voice prompt feature.

You can configure the voice prompt language for IVR service or the display language on

endpoints registered with the enterprise user account while waiting for lecturer in a training

mode conference. The supported languages are Simplified Chinese, English, Russian, Portuguese,

Spanish, Polish.

To configure the IVR language:

1. Click System->Call Settings->Global settings.

2. Select the desired language from the pull-down list of IVR language.

3. Click Confirm to accept the change.

Call Routing

If you want to place a PSTN call, you should configure the call routing. Call routing rules

determine how calls are routed within Yealink Meeting Server.

When you place a PSTN call, the server will select the desired gateway based on your call routing

rules, and send the SIP request message. The gateway will call the PSTN telephone through the

PSTN network. Once the call is answered, it is connected successfully.

Before you configure the call routing, please ensure you have configured the SIP trunk which

can be set as the destination gateway of the call routing rules. For more information ,please

refer to SIP Trunk on page 28.

Adding Call Routing Rules

Call routing rules parameters are described below:

Parameter Description

Name Specifies the name of the call routing rule.

Priority

1~200

Configures the priority of the call routing rule. The lower the number

is, the higher the priority is.

The range of ports is1-200 by default.

When you place a PSTN call, the server will check each rules by

priority ascending order until you find the first matching rule, then

System Management

23

Parameter Description

apply the rule.

Enable

Enables or disables the call routing rule.

Default: Enabled

Any disabled rules are still displayed in the rule list, but will be

ignored.

Destination regex

match

Configures the Perl Compatible Regular Expressions ( PCRE ) to

check the target to see if this rule applies to this call.

Call target Default: PSTN.

Note: It is not configurable.

Outgoing location Configures the gateway when access to the destination.

Common Perl Compatible Regular Expressions ( PCRE ) are described below:

PCRE Description

^(1\d{10})$

Matches the number which begins with 1 followed by 10

digits.

For example: 12345678912

^0(\d+)$

Matches the number which begins with 0 followed by

one or more digits.

For example: 02, 0157

^(13[0-9]|14[5|7]|15[0|1|2|3|5|6

|7|8

|9]|18[0|1|2|3|5|6|7|8|9])\d{8}$

Matches 11 digits mobile phone number, the first 3 digits

mobile phone number includes the following types, the

rest digit is optional:

Begins with 13 and the third number is a 0-9

character

Begins with 14 and the third number is a 5/7

character

Begins with 15 and the third number is a

0/1/2/3/5/6/7/8/9 character

Begins with 18 and the third number is a

0/1/2/3/5/6/7/8/9 character

For example: 13012345678, 14512345678, 15987654321

or 18243218765

^(\d{3,4}-)?\d{7,8}$

Matches the number in the following format:

XXX-XXXXXXX, 10 digits number

XXX-XXXXXXXX, 11 digits number

XXXX-XXXXXXX, 11 digits number

XXXX-XXXXXXXX, 12 digits number

XXXXXXX, 7 digits number

XXXXXXXX, 8 digits number

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PCRE Description

For example: XXXXXXX represents 1234567 or other 7

digits numbers

\d{3}-\d{8}|\d{4}-\d{7}

Matches the number in the following format:

XXX-XXXXXXXX, 11 digits number

XXXX-XXXXXXX, 11 digits number

For example: XXX-XXXXXXXX represents 012-12345678

or other 11 digits number, XXXX-XXXXXXX represents

0123-1234567 or other 11 digits number

(\d{11})|((\d{3,4})-)?(\d{7,8})(-(\

d{1,4}))?

Matches the number in the following format:

11 digits mobile phone number

XXXXXXXX, 8 digits number

XXXXXXX, 7 digits number

XXX/XXXX-XXXXXXX/XXXXXXXX, 4 formats in

total

XXX/XXXX-XXXXXXX/XXXXXXXX-X/XX/XXX/XX

XX, 16 formats in total

XXXXXXX/XXXXXXXX-X/XX/XXX/XXXX, 8

formats in total

For example: XXXX-XXXXXXX represents 0731-8784888

or other 11 digits number

To add call routing rules:

1. Click System->Call Settings->Call routing.

2. In call routing rules list, click Add Call Routing Rule.

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3. Configure the call routing rules.

4. Click Save.

Viewing Call Routing Rules

To view call routing rules:

1. Click System->Call Settings->Call routing.

You can view the name, priority, destination regex match, call target, outgoing location and

enabled state.

You can also edit or delete the call routing rule.

Editing Call Routing Rules

To edit call routing rules:

1. Click System->Call Settings->Call routing.

2. Click the desired call routing rule checkbox.

3. Click on the right of page to edit the call routing rules.

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4. Edit the call routing rules in the corresponding field.

5. Click Save.

Deleting Call Routing Rules

To delete call routing rules:

1. Click System->Call Settings->Call routing.

2. In call routing rules list, you can:

- Check the desired call routing rule checkbox, click on the right of page.

- Check the multiple call routing rule checkboxes.

If you want to check all checkboxes, you can check the checkboxes as following:

Click Batch delete to delete call routing rules.

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The page prompts Confirm to delete?.

3. Click Confirm to delete the call routing rule.

Gateway Configuration

You can configure the H.323 gateway and SIP trunk via YMS.

H.323 Gateway

The server supports H.323 protocol. If your network uses a gatekeeper, you can enable the

H.323 protocol for the server, and specify its H.323 name. This allows others to call the server

and then join the conference by entering the H.323 name.

In conference, you can also invite conference participants by H.323 protocol. For more

information, please refer to Yealink Meeting Server User Guide.

H.323 gateway parameters are described below:

Parameter Description

H.323 protocol

Enables or disables the H.323 protocol.

Default: Enabled

Note: Only when it is set to Enabled, can H.323 account be

registered. When it is set to Enabled on both sites, the endpoint can

call the far site by dialing an IP address directly.

Display name Specifies the H.323 name to identify this server.

Default: blank

GK address Configures the IP address of the gatekeeper.

GK authentication

Enables or disables support for gatekeeper authentication.

Default: Disabled

Note: When Gatekeeper Authentication is enabled, the gatekeeper

ensures that only trusted H.323 endpoint are allowed to access the

gatekeeper.

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Parameter Description

GK account Specifies the account for authentication with gatekeeper.

Default: blank

GK code Specifies the password for authentication with gatekeeper.

Default: blank

H.235 encryption

Specifies the H.235 type during an H.323 call.

Optionalnegotiate with the far site whether to use H.235 for

media encryption in H.323 calls.

Compulsorycompulsory use H.235 for media encryption in

H.323 calls.

Disabledo not use H.235 in H.323 calls.

Default: Disabled

H.239

Enables or disables the H.239 protocol for sharing content. H.239

protocol is used when sharing content with the far site in H.323 calls.

Default: Enabled

To configure the H.323 gateway:

1. Click System->Gateway Configuration->H.323 gateway.

2. Configure the H.323 gateway.

3. Click Save.

If the registration is successful, the status shows Registered.

SIP Trunk

To place a PSTN call, you should configure the SIP trunk which can be set as the destination

gateway of the call routing rules. Note that if you add, edit or delete the SIP trunk, YMS will

reboot to make the change take effect.

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Adding SIP Trunks

SIP trunk parameters are described below:

Parameter Description

Gateway name Specifies the name of SIP voice gateway.

Gateway type

Configures the SIP voice gateway type.

New Rock

Audiocodes

You can also select General to specify the other SIP voice gateway

type.

Default: New Rock. The SIP voice gateway is configured by IT

administrator.

Enable Enables or disables the SIP voice gateway.

Default: Enabled

Connection

If you select General, enable or disable the server to register with the

SIP voice gateway.

When the SIP voice gateway need the server to register with it, you

should enable Registered to the gateway. On the contrary, you

should disable it.

Default: Registered to the gateway checkbox is checked by default.

Note that New Rock or Audiocodes do not need the server to

register with the it.

Username When you select General and check the Registered to the gateway

checkbox, configures the user name for authentication.

Realm

When you select General and check the Registered to the gateway

checkbox, configures the IP address or domain name of SIP voice

gateway for authentication.

Password When you select General and check the Registered to the gateway

checkbox, configures the password for authentication.

Number

When you select General and check the Registered to the gateway

checkbox, configures the number which is assigned by SIP voice

gateway to identify the server.

Server address Configures the IP address or domain name of SIP voice gateway.

Default: blank

Port

Configures the port of the SIP voice gateway.

Valid values: Integer from 0 to 65535.

Default: 5060

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Parameter Description

Transport

protocol

Configures the type of transport protocol for the SIP account.

UDPprovides best-effort transport via UDP for SIP signaling.

TCPprovides reliable transport via TCP for SIP signaling.

TLSprovides secure communication of SIP signaling.

DNS-NAPTRperforms the DNS NAPTR and SRV queries for

the service type and port if no server port is given.

Default: UDP

Session expires

(30s~3600)

Configures the session expires time.

After the session expires time, the server will send the request for

registering with the SIP voice gateway again.

Default: 3600s

Server retry

counts (1~16)

When the registration is unsuccessful, configures the number of time

which the server retries to send the request for registering with the

SIP voice gateway.

Default: 3

Outbound proxy

server

Enables or disables the server to send requests to the outbound

proxy server.

Default: Disabled

Outbound proxy

server

Configures the IP address or domain name of the outbound proxy

server.

Default: it is configurable only when the Outbound Proxy Server is

enabled.

Port

Configures the port of the outbound proxy server.

Valid values: Integer from 0 to 65535.

Default: 5060. It is configurable only when the Outbound Proxy

Server is enabled.

Proxy fallback

interval

(30s~3600s)

Configures the proxy fallback internal of outbound proxy server.

After the proxy fallback internal, the server will send the request for

registering with outbound proxy server again.

Default: 3600s. It is configurable only when the Outbound Proxy

Server is enabled.

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To add SIP trunks:

1. Click System->Gateway Configuration->SIP trunk.

2. Configure the SIP trunk.

3. Click Save.

The page prompts The operation will reboot video conference service, confirm to

operate?.

4. Click Confirm to reboot video conference service.

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Viewing SIP Trunks

To view SIP trunks:

1. Click System->Gateway Configuration-> SIP trunk.

You can view the gateway name, type, status create time and enabled state.

You can also edit or delete the SIP trunk.

Editing SIP Trunks

To edit SIP trunks:

1. Click System->Gateway Configuration->SIP trunk.

2. Check the desired SIP trunk checkbox.

3. Click on the right of page to edit the SIP trunk.

4. Edit the SIP trunk in the corresponding field.

5. Click Save.

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The page prompts The operation will reboot video conference service, confirm to

operate?.

6. Click Confirm to reboot video conference service.

Deleting SIP Trunks

To delete SIP trunks:

1. Click System->Gateway Configuration->SIP trunk.

2. In the SIP trunk list, you can:

- Check the desired SIP trunk checkbox, click on the right of page.

- Check the multiple SIP trunk checkboxes.

If you want to check all checkboxes, you can check the checkboxes as following:

Click Batch delete to delete call routing rules.

The page prompts Confirm to delete?.

3. Click Confirm to delete the SIP trunk.

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System Settings

Network Settings

Basic Settings

The server supports two adapters, you can configure the network based on the actual enterprise

network condition.

Because YMS is not a separate MCU, it is the system which includes internal and external

network traversal. It need supports two adapters to distinguish between internal network users

and external network user (If the internal network adapter receives packages registered, the

server defines the users as internal network users. On the contrary, the server defines the users

as external network users).

Native Domain Name

You can configure the domain name of YMS. The domain name is used to authentication. And

the validity of enterprise user accounts is associated with it.

To configure the domain name of YMS:

1. Click System->System Settings->Network->Basic settings.

2. Enter the domain name of YMS in in the Native domain Name field.

Configuring Ethernet Port Type Manually

The Ethernet port type setting specifies the way of obtaining IP address.

In the Internal network settings or Network settings field, you can mark the radio box of

Static IP address. And then you need to configure it manually. Note that if you configure the

Ethernet port type, YMS will reboot to make the change take effect.

Parameters are described below.

Parameter Description

Static IP address

Enables or disables the YMS to use manually configured static IP

address.

Default: Enabled

IP address Configures the IP address assigned to the YMS.

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Parameter Description

Subnet mask Configures the subnet mask assigned to the YMS.

Gateway Configures the gateway assigned to the YMS.

Preferred DNS Configures the preferred DNS server assigned to the YMS.

Alternate DNS Configures the alternate DNS server assigned to the YMS.

To configure static IP address of internal network manually:

1. Click System->System Settings->Network->Basic settings.

2. Check the Internal network settings checkbox.

3. Select the desired adapter from the pull-down list of Network adapter settings.

4. Mark the radio box of Static IP address in the Ethernet port Type field.

5. Enter IP address, subnet mask, gateway, preferred DNS, alternate DNS in the corresponding

field.

6. Click Confirm.

The page prompts The operation will reboot video conference service, confirm to

operate?.

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7. Click Confirm to reboot video conference service.

To configure static IP address of external network manually:

1. Click System->System Settings->Network->Basic settings.

2. Check the Network settings checkbox.

3. Follow the step 4 to 8 in To configure static IP address of internal network manually.

Static NAT

NAT enables communication between devices on your LAN that have private IP addresses and

devices that are accessed through a public IP network. Static NAT ensures that the same public

IP address always maps to a systems private IP address so that data from the public network

intended for the private system can be routed to the system reliably.

If the server uses two adapters and two adapters are deployed in an enterprises internal

network, you should configure static NAT to ensure devices from the public network can access

to the server.

Note that if you configure static NAT, YMS will reboot to make the change take effect.

StaticNAT feature parameters are described below:

Parameter Description

NAT Enable or disable the static NAT feature.

Default: Enabled

IP address Configures the NAT public address for YMS.

Default: blank

To configure static NAT:

1. Click System->System Settings->Network->Basic settings.

2. Check the Network settings checkbox.

3. Checkthe Enabled checkbox in the NAT field to enable static NAT.

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4. Enter the NAT public address in the IP address field.

5. Click Confirm.

The page prompts The operation will reboot video conference service, confirm to

operate?.

6. Click Confirm to reboot video conference service.

Routing Rules

When YMS uses two adapters, you can configure routing rules to specify network adapter when

access to the destination. Note that external network and all network segments in your

enterprise must be specified routing rules. Note that if you add, edit or delete the contents of

routing rules, YMS will reboot to make the change take effect.

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Parameters on the routing rules are described below:

Parameter Description

Routing rules If YMS uses two adapters, routing rules is enabled by default.

Destination IP

address

Configures the IP address of network destination.

The IP address to be used in conjunction with the subnet mask.

Subnet mask Configures the subnet mask.

Gateway Configures the gateway when access to the destination.

Network adapter Configures the adapter of YMS when access to the destination.

Adding the Contents of Routing Rules

To add the contents of routing rules:

1. Click System->System Settings->Network->Basic settings.

2. Click Add routing rules to add the contents of routing rules.

3. Enter the IP address, subnet mask and gateway in the corresponding field.

4. Select the desired adapter from the pull-down list of Network adapter.

5. Click Confirm.

You can also click Cancel to cancel the operation.

6. Click Confirm.

The page prompts The operation will reboot video conference service, confirm to

operate?.

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7. Click Confirm to reboot video conference service.

Editing the Contents of Routing Rules

To edit the contents of routing rules:

1. Click System->System Settings->Network->Basic settings.

2. Select the desired path of routes, and then click to edit it.

3. Edit the contents of routing rules in the corresponding field.

4. Select the desired adapter from the pull-down list of Network adapter.

5. Click Confirm.

You also click Cancel to cancel the operation.

6. Click Confirm.

The page prompts The operation will reboot video conference service, confirm to

operate?.

7. Click Confirm to reboot video conference service.

Deleting the Contents of Routing Rules

To delete the contents of routing rules:

1. Click System->System Settings->Network->Basic settings.

2. Select the desired path of routes, and then click to delete it.

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The page prompts Delete the router setting, confirm to delete?.

3. Click Confirm to delete the route setting.

You can also click Cancel to cancel the operation.

4. Click Confirm.

The page prompts The operation will reboot video conference service, confirm to

operate?.

5. Click Confirm to reboot video conference service.

Service Settings

Web

You can configure HTTP protocol and HTTPS protocol via YMS. If you enable HTTP protocol and

HTTPS protocol, the system priority of selection is as follows: HTTPS protocol>HTTP protocol.

Note that if you configure HTTP protocol and HTTPS protocol, YMS will reboot to make the

change take effect.

Web page parameters are described below:

Parameter Description

Enable HTTP Enable the HTTP protocol.

Default: It is not configurable.

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Parameter Description

HTTP listener

Specifies the HTTP listener port of HTTP protocol.

Valid values: 1-65535

Default: 80

HTTP NAT

If you enabled static NAT in external network settings, configures the

HTTP NAT port of HTTP protocol is used to access to the external

network.

Default: 80. The port should be the same as it configured on the

router.

Enable HTTPS Enable or disable the HTTPS protocol.

Default: Enabled

HTTPS listener

Specifies the HTTPS listener port of HTTPS protocol.

Valid values: 1-65535

Default: 443

HTTPS NAT

If you enabled static NAT in external network settings, configures the

HTTPS NAT port of HTTPS protocol is used to access to the external

network.

Default: 443. The port should be the same as it configured on the

router.

To configure the web page:

1. Click System->System Settings->Network->Service settings.

2. Enter the port number in the HTTP Listener field.

3. (Optional.) If you enabled static NAT in external network settings, enter the port number in

the HTTP NAT field.

4. (Optional.) Check Enable HTTPS checkbox, and then enter the port number in the HTTPS

Listener field.

If you enabled static NAT in external network settings, enter the HTTPS NAT port in the

HTTPS NAT field.

5. Click Confirm.

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The page prompts The operation will reboot video conference service, confirm to

operate?.

6. Click Confirm to reboot video conference service.

SSH

SSH (Secure Shell) is a cryptographic network protocol for operating network services securely

over an unsecured network. It provides a secure channel over an unsecured network in a

client-server architecture, connecting an SSH client application with an SSH server. Common

applications include remote command-line login and remote command execution, but any

network service can be secured with SSH. Note that if you configure SSH, YMS will reboot to

make the change take effect.

SSH parameters are described below:

Parameter Description

Enable SSH Enable or disable the SSH protocol.

Default: Enabled

Port

Specifies the port of SSH protocol.

Valid values: 1-65535

Default: 22

To configure SSH:

1. Click System->System Settings->Network->Service settings.

2. Check Enable SSH checkbox.

3. Enter the port number in the Port field.

4. Click Confirm.

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The page prompts The operation will reboot video conference service, confirm to

operate?.

5. Click Confirm to reboot video conference service.

SIP

YMS supports SIP protocol and UDP, TCP and TLS protocol to transport SIP (Session Initiation

Protocol) signaling. You can specify the ports of these protocols via YMS. Note that if you

configure the port parameters to transport SIP signaling, YMS will reboot to make the change

take effect.

Port parameters are described below:

Parameter Description

UDP/TCP port Specifies the port of UDP protocol and TCP protocol used for IVR.

Default: 5060

TLS port

Specifies the port of TLS protocol.

Default: 5061

To configure the port parameters to transport SIP signaling:

1. Click System->System Settings->Network->Service settings.

2. Enter the port of UDP/TCP protocol used for IVR in the UDP/TCP port field.

3. Enter the port of TLS protocol in the TLS port field.

Note that it must be different from the UDP/TCP port.

4. Click Confirm.

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The page prompts The operation will reboot video conference service, confirm to

operate?.

5. Click Confirm to reboot video conference service.

H.225

H.225 is part of the H.323 family of telecommunication protocols. If the H,323 gateway has

registered, H.225 was used to establish the H.323 call. For more information, please refer to

H.323 Gateway on page 27.

parameters are described below:

Parameter Description

H.225 listener

(TCP)

Default: 1720.

Note: It is not configurable.

Port Settings

You can configure UDP ports and TCP ports via YMS. After you configure it, YMS will reboot to

make the change take effect.

Port settings parameters are described below:

Parameter Description

IVR port

Specifies the range of IVR ports.

Default: A call occupies 6 ports.If you initiate presentation in the call,

the call occupies 8 ports.The range of ports is30000-37999 by default.

And the difference between the maximum signaling port and the

minimum port should be not less than 1000 to avoid the port conflict.

For example, you set 30000 as the minimum port, the maximum port

should be not less than 31000.

TURN service port

Specifies the range of TURN service ports.

Default: 38000-49999. And the difference between the maximum port

and the minimum port should be not less than 1000 to avoid the port

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Parameter Description

conflict. For example, you set 38000 as the minimum port, the

maximum port should be not less than 39000.

MCU port

Specifies the range of MCU ports.

Default: 50000-59999. And the difference between the maximum port

and the minimum port should be not less than 1000 to avoid the port

conflict. For example, you set 50000 as the minimum port, the

maximum port should be not less than 51000.

H.245 port

Specifies the range of H.245 ports.

Default: 30000-39999. And the difference between the maximum port

and the minimum port should be not less than 1000 to avoid the port

conflict. For example, you set 30000 as the minimum port, the

maximum port should be not less than 31000.

To configure port settings:

1. Click System->System Settings->Network->Port settings.

2. Configure the ports in the corresponding field.

3. Click Confirm.

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The page prompts The operation will reboot video conference service, confirm to

operate?.

4. Click Confirm to reboot video conference service.

Time/Time Zone Settings

Time Access

Time and date are synced automatically from the SNTP server by default. The default SNTP

server is pool.ntp.org. The SNTP server can be configurable manually. If YMS cannot obtain the

time and date from the SNTP server, you need to manually configure them.

When configuring YMS to obtain the time and date from the SNTP server, you must set the time

zone.

Time access parameters are described below:

Parameter Description

Current server time Displays the current time of YMS.

Time access

Configures the Daylight Saving Time (DST) type.

SNTP: obtain the time and date from the SNTP server

automatically.

Date & time configuration: configure the time and

date manually.

Default: SNTP

Server domain name Configures the SNTP server.

Default: pool.ntp.org

Time zone Configures the time zone of server.

To configure the time access:

1. Click System->System Settings->Time/Time zone.

2. In the Time access field, you can:

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- Mark the radio box of SNTP.

Enter the SNTP server domain name in the Server domain name field.

Select the time zone from the pull-down list of Time zone.

- Mark the radio box of Date & time configuration.

Select the time and date.

Select the time zone from the pull-down list of Time zone.

3. Click Confirm.

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The page prompts The operation will affect the services associated with the MCU, confirm

to operate.

4. Click Confirm to accept the change.

Note

Meeting Time Zone Configuration

You can configure the meeting time zone via YMS. When enterprise users schedule the

conference, the default zone and enabled state of Daylight Saving Time (DST) is determined by

the meeting time zone configuration.

Daylight Saving Time

Daylight Saving Time (DST) is the practice of temporary advancing clocks during the

summertime so that evenings have more daylight and mornings have less. Typically, clocks are

adjusted forward one hour at the start of spring and backward in autumn. Many countries have

used DST at various times, details vary by location. DST can be adjusted automatically from the

time zone configuration.

Meeting time zone parameters are described below:

Parameter Description

Default time zone

When enterprise users schedule the conference, configures

the default time zone.

Default: The default time zone interacts with the time

zone of server.

Enable DST automatically

When enterprise users schedule the conference, configures

the DST type.

The available types for YMS are:

Auto: use DST.

Please refer to Appendix: Time Zones for the list of available time zones on Yealink Meeting

Server.

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Parameter Description

DST will be configured automatically.

When enterprise users schedule the conference in the

countries which use DST, the DST is enabled

automatically. Otherwise, the DST is disabled

automatically.

Disable: not use DST.

Default: Auto

To configure the time access:

1. Click System->System Settings->Time/Time zone.

2. Select the time zone from the pull-down list of Default time zone.

It is same as the time zone of server by default. You can change it.

3. Select Auto or Disable from the pull-down list of Enable DST automatically.

4. Click Confirm.

The page prompts The operation will affect the services associated with the MCU, confirm

to operate.

5. Click Confirm to accept the change.

SMTP Mailbox

You can use the SMTP mailbox to send emails to enterprise user accounts. For example, you can

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send account information to enterprise user accounts by emails.

SMTP mailbox settings parameters are described below:

Parameter Description

SMTP server Specifies the address of the SMTP server.

Mail address Configures the email address that is permitted to be used for

sending email using SMTP server and account.

Username Specifies a valid account on the SMTP server.

Password Specifies the password on the SMTP server.

Port Specifies the port on the SMTP server to connect to.

Default: 25

This server

requires a secure

connection

Enables or disables connection security.

If connection security is enabled, you should specify the type of

connection security to use based on the type of SMTP server.

SSL

TLS

Default: SSL

Configuring Mailbox Parameter

To configure the mailbox parameter:

1. Click System->System Settings->SMTP mailbox.

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2. Enter the SMTP server address, email address, username, password and server port in the

corresponding field.

3. (Optional.) Check the This server requires a secure connection checkbox, the server port

changes to 465. And then select SSL or TSL from the pull-down list. SSL is selected by

default.

4. (Optional.) Click Browse in the Mail Certification field, and then select the desired

certification in your computer.

Click Import.

YMS will reboot to make the change take effect.

5. Click Mailbox test settings.

Enter the email address of the recipient in the Test email field.

6. Click Confirm to test to test whether the email address you set is available.

If the mailbox has connected successfully, the page prompts Operation success. If not,

please edit the mailbox parameter based on the prompt message.

7. Click Confirm to accept the change.

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Editing Mailbox Parameter

To edit the mailbox parameter:

1. Click System->System Settings->SMTP mailbox.

You can view the mailbox parameter.

2. Edit the mailbox parameter in the corresponding field.

3. Click Mailbox test settings.

4. Enter the email address of the recipient in the Test email field to test whether the email

address you edit is available.

5. Click Confirm to test to test whether the email address you set is available.

If the mailbox has connected successfully, the page prompts Connection Succeeded!. If

not, please edit the mailbox parameter based on the prompt message.

6. Click Confirm to accept the change.

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Disk Space Settings

Configuring the Default Storage Path

This setting specifies the default storage path, it is used for storing all files.

You can view the used space and the available space of specified storage path by the doughnut

chart on the right of page.

To configure the storage path:

1. Click System->System Settings->Disk space.

2. Click Browse and then select the desired path in the Default storage path field.

3. (Optional.) Check System will send email to inform when more than 80% disk space

are used checkbox.

The checkbox is checked by default.

When the utilization of disk space is over 80%, system will send a warning email.

4. Click Confirm to accept the change.

Disk Space

Allocating Disk Space

You can allocate Call history, Syslog, Device log, Backup space and Device firmware quota

manually.

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To allocate the space quota:

1. Click System->System Settings->Disk space.

2. Enter Call history, Syslog, Device log, Backup space and Device firmware quota in the

corresponding field.

In the Syslog field, click Details,enter Web, FreeSwitch, MCU and Turn Server

percentage in the corresponding field.

You can view the usage by histogram on the right of page.

3. Click Confirm to accept the change.

Note The call history, syslog, device log, backup space and device firmwarequotas should be integers.

The minimum actual quota is the maximum of the default quota and used quota. For example,

the default quota of call history is 10G and the used quota of call history is 0G, the minimum

quota is 10G. If the used quota of call history is 12G, the minimum quota is 12G. And the total of

call history, syslog, device log, backup space and device firmware quota should not be more than

the available space of specified storage path.

After the storage quota is fulfilled, the old files will be covered automatically.

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Clearing Disk Space

When Call history, Syslog, Device log, Backup space or Device firmware space is full, you can

clear the disk space.

To clear the disk space:

1. Click System->System Settings->Disk space.

2. Select Call history, Syslog, Device log, Backup space or Device firmware disk space.

You can also click Details, select Web, FreeSwitch, MCU or Turn Server in the Syslog

field.

Click Clean up to clear the disk space.

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The page prompts Delete [], make sure?.

3. Click Confirm to accept the change.

System Maintenance

Device Upgrade

You can enable Device upgrade feature for server. You can update VC400/VC120/VC800 video

conferencing system, VC110 all in one HD video conferencing endpoint and SIP VP-T49G IP

phone registered the enterprise user account remotely. Note that only rom format file is

available.

Adding Configuration Files

The configuration file is the firmware of device. You can add configuration files via YMS to

update them.

To add configuration files:

1. Click System->System Maintenance->Device upgrade.

2. Click Add, the dialog box of Adding configuration file pops up.

3. Click Browse to add endpoint configuration file.

4. Click Confirm to accept the change.

The page will display the progress bar, the configuration file is not added successfully until

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the progress bar reaches 100% and the list displays it.

The configuration file will be set as the latest version automatically.

Updating Configuration Files

If the configuration file does not set as the latest version, you can upload a file to update the

configuration file.

To update configuration files:

1. Click System->System Maintenance->Device upgrade.

2. Check the desired configuration file checkbox.

3. Click on the right of page, the dialog box of Add configuration file pops up.

4. Click Browse to update configuration file.

5. Click Confirm to accept the change.

The page will display the progress bar, the configuration file is not added successfully until

the progress bar reaches 100% and the list displays it.

Updating Device Firmware Now

Before you update the device registered enterprise user account now, you need set a

configuration file as the latest version. When the version of the device is not the same as the

latest version, it will be updated.

To update device firmware now:

1. Click System->System Maintenance->Device upgrade.

2. Select the desired configuration file and click the switch to On in Set as the latest version

field.

3. Click on the right of page.

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The page prompts Confirm to upgrade.

4. Click Confirm to update the same type of devices.

Deleting Configuration Files

You can delete configuration files which do not set as the latest version via YMS.

To delete configuration files:

1. Click System->System Maintenance->Device upgrade.

2. In configuration file list, you can:

- Check the desired configuration file checkbox, click on the right of page.

- Check the multiple configuration file checkboxes.

If you want to check all checkboxes, you can check the checkboxes as following:

Click Batch delete to delete configuration files.

The page prompts Confirm to delete.

3. Click Confirm to delete configuration files.

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Backup/Restore

The configuration file except for license and logs of YMS can be exported and saved as a backup

to disk. When the server fails, you can restore the backup.

Auto Backup Settings

You can configure the Auto backup settings via YMS to take regular backups of the

configuration data. Auto backup settings contain cycle, date and maximum backup number.

To configure the auto backup settings via YMS:

1. Click System->System Maintenance->Backup/Restore.

2. Click Auto backup settings, the dialog box of Auto Backup Settings pops up.

3. Check Enable checkbox in the Auto backup field.

It is checked by default.

4. Select the desired backup cycle from the pull-down list of Cycle.

5. Select the desired backup date from the pull-down list of Date.

6. Enter the maximum of backup number in the Max backup number field.

The default value is 3.

If the backups are more than the maximum, the old files will be covered automatically.

7. Click Confirm to save the settings.

Creating a Backup Manually

You can create a backup of YMS manually.

To create a backup:

1. Click System->System Maintenance->Backup/Restore.

2. Click Create backup, the dialog box of Create backup pops up.

3. Enter the file name in the File name field.

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The File name field is filled in the format of Backup_date_time automatically.

4. Click Confirm to create a backup.

You can also click Cancel the operation.

Downloading a Backup

You can download the desired backup of YMS.

To download a backup via YMS:

1. Click System->System Maintenance->Backup/Restore.

2. Check the desired backup checkbox.

3. Clickon the right of pageto download the backup to local.

Restoring a Backup

In backup list, you can select the desired backup to restore.

You can also upload the backup saved in your computer to restore. You can upload a backup in

the following scenarios:

The current backup was saved in your computer and the YMS is reset to factory, you need

upload the backup to restore settings.

The backup of other YMS was saved in your computer, you can upload the backup to apply

to the current YMS.

To restore a backup via YMS:

1. Click System->System Maintenance->Backup/Restore.

2. Check the desired backup checkbox to restore.

3. Click on the right of page.

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The page prompts Confirm to restore.

4. Click Confirm, YMS will reboot to make the change take effect.

You can also click Cancel the operation.

To restore a backup by uploading a backup:

1. Click System->System Maintenance->Backup/Restore.

2. Click Upload backup file, the dialog box of Restore a backup pops up.

3. Click Browse to select a backup saved in your computer.

4. Click Restore a backup now, YMS will reboot to make the change take effect.

Deleting a Backup

You can delete the desired backup of YMS.

To delete a backup via YMS:

1. Click System->System Maintenance->Backup/Restore.

2. Check the desired backup checkbox.

3. In the backup list, you can:

- Check the desired backup checkbox, click on the right of page.

- Check the multiple backup checkboxes.

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If you want to check all checkboxes, you can check the checkboxes as following:

Click Batch delete to delete backups.

The page prompts Confirm to delete?.

4. Click Confirm to delete backups.

System Upgrade

Viewing System Information

You can view the current version and package time of YMS.

To view the system information:

1. Click System->System Maintenance->System upgrade.

Upgrading System

When a new application version is available, you can upgrade YMS.

To upgrade system:

1. Click System->System Maintenance->System upgrade.

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2. Click Browse to upload the latest version.

3. Click Upgrade, YMS will reboot to finish update automatically.

Note

Reboot/Reset to Factory

Resetting to Factory

Reset to factory after you have tried almost all troubleshooting suggestions but do not solve the

problem.

Do one of the following to reset to factory:

Only clear configuration information under system settings module: Only server

configurations information will be restored. The user information (meeting rooms, account

information, conference information will be saved. But conference histories, call history, log

files and so on will not be saved.

Clear all user data: All user data will be cleared.

To reset to factory via YMS:

1. Click System->System Maintenance->Reboot/factory reset.

2. Mark the radio box of Only clear configuration information under system settings

module.

3. Click Reset.

The YMS supports the files in the format of .tar and .gz.

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The page prompts Confirm to reset to factory.

4. Click Confirm to reset to factory.

Reboot

Rebooting YMS is necessary in the following scenarios:

You have changed some specific settings such as network settings.

YMS fails to upgrade, for example if it remains on the Account Management page.

You can log into the YMS to reboot YMS.

To reboot YMS:

1. Click System->System Maintenance->Reboot/factory reset.

2. Mark the radio box of Reboot system.

3. Click Reboot.

The page prompts Confirm to reboot the system.

4. Click Confirm to reboot the YMS.

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System Logs

System logs record the information of endpoints and YMS problem, it can also monitor the

event that occurs in the YMS. Enterprise administrator can check the reason of problems or look

for the trace of attacks.

Server Logs

Syslog Server Settings

You can configure remote syslog server to collect operation logs and system logs.

Syslog server settings parameters are described below:

Parameter Description

Server address Specifies the IP address of the remote syslog server.

Port (1~65535) Specify the port on the remote syslog server.

Default: 514

Transport

protocol

Configures the type of transport protocol used to communicate

with the remote syslog server.

UDPprovides best-effort transport via UDP.

TCPprovides reliable transport via TCP.

TLSprovides secure communication.

Default: UDP

To configure the syslog server settings via YMS:

1. Click System->System Log->Server log.

2. Click Syslog server settings.

3. Enter the IP address of the remote syslog server in the Server address field.

4. Enter the port on the remote syslog server in the Port (1~65535) field.

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5. Select the desired transport protocol from the pull-down list of Transport protocol.

6. Click Confirm to save the settings.

Operation Logs

Operation logs record the operation that the enterprise administrator manages the YMS and

users log into YMS or log out of YMS.

Viewing Operation Logs

To view the operation log via YMS:

1. Click System->System Log->Server log->Operation log.

2. Click Today, Nearly 3 days, Nearly 7 days or All, the page will display the operation log

during the selected time.

You can also select the start time and end time in the date selection box.

Click Confirm to finish the selection. The page will display the operation log during the

time.

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Searching for Operation Logs

You can search for operation logs by name used to log into YMS.

To search for the operation log via YMS:

1. Click System->System Log->Server log->Operation log.

2. Enter a few or all characters of name in the Search box.

3. Click or press Enter to start the search, the page will display the search result.

Exporting Operation Logs

To export the operation log via YMS:

1. Click System->System Log->Server log->Operation log.

2. Click Today, Nearly 3 days, Nearly 7 days or All.

You can also select the start time and end time in the date selection box.

Click Confirm to finish the selection.

3. Click Export to export the operation logs during the time and save it in your computer.

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The following is an example of operation log:

System Logs

System logs record the operation that the users initiate and manage conference by YMS.

Viewing System Logs

You can export WebFreeSwitchMCU or TURN logs and save these in your computer to view

logs.

To export the system log via YMS:

1. Click System->System Log->Server log->System log.

2. Select the desired type of system logs, and then click WebFreeSwitchMCU or TURN to

blue.

3. Click Today, Nearly 3 days, Nearly 7 days or All.

You can also select the start time and end time in the date selection box.

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Click Confirm to finish the selection.

4. Click Export to export the system logs and save in your computer to view system logs.

Device Logs

You can enable the Device log feature. After you enable it, the device logs will occupy a certain

amount of bandwidth. Systems actual performance may vary based on the number of endpoint.

The endpoint log is named by the IP address which users use to log into the YMS. Device logs

contain device registration, subscription messages.

Viewing Device Logs

To view the device log via YMS:

1. Click System->System Log->Device log.

2. Select the desired device type from the pull-down list, the page will display the device log

during the selected time.

3. Select the desired status from the pull-down list, the page will display the device log in the

selected status.

Searching for Device Logs

You can search for device logs by the name or account used to log into YMS in device.

To search for the device log via YMS:

1. Click System->System Log->Device log.

2. Enter a few or all characters ofname and account in the Search box.

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The page will display the pull-down list and search results.

Exporting Device Logs

To export the device log via YMS:

1. Click System->System Log->Device log.

2. Select the desired device and click on the right of page.

3. Click Today, Nearly 3 days, Nearly 7 days or All.

You can also select the start time and end time in the date selection box.

Click Confirm to finish the selection.

4. Click Export to export the device logs during the time and save it in your computer.

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Account Management

The enterprise administrator can manage enterprise user accounts (YMS accounts) via YMS. In

the account lists, you can add, view, edit, searching for and delete accounts. And YMS can store

up to 10000 accounts at most. The enterprise administrator can send account information by

emails to users.

Users can log into endpoints using the account. An account can be used to log into five

endpoints at most simultaneously.

This chapter provides the account management, Topics include:

Adding Accounts

Viewing Accounts

Sending Emails to Accounts

Editing Accounts Information

Searching for Accounts

Deleting Accounts

Adding Accounts

Adding Accounts Manually

To add accounts manually:

1. Click on Account.

2. In account page, click Add.

3. Enterr name, account and accounts email in the corresponding fields.

4. Click Confirm.

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The account details are displayed as below:

You can click Send email to send an email to the accounts registered email, the registered

email will receive the email which contains the account information. You can also send

emails later. For more information, please refer to Sending Emails to Accounts on page 74.

You can also click Ok to finish.

Importing Accounts

Before you import accounts, you should download a blank template, and then enter the account

information in the blank template. After you finish editing, you can import the template.

To import accounts:

1. Click on Account.

2. In account page, click Batch import.

3. Click Template download to download a blank .xls file.

4. Add the corresponding account information to the template and save it in your computer.

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Note that name and account is mandatory, and the title in a table cannot be edited or

deleted.

If you do not configure the password, the server will automatically generate a random

password.

To import accounts:

5. Click Browse to import the file saved in your computer.

6. Do one of the following:

- Click Save and send to finish importing accounts and send an email to the accounts

registered email, the registered email will receive the email which contains the

account information.

- Click Confirm to finish importing accounts.

- Click Cancel to cancel the operation.

Note

Viewing Accounts

To view the accounts details:

1. Click on Account.

You can view the name, account, email and build date.

You can also edit account, send an email to account or delete account.

If you fail to import accounts, please edit the content of .xls files based on the prompt message.

You can only import 1000 accounts at most each time.

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Sending Emails to Accounts

If the account is bound with an email, the enterprise administrator can send emails to tell their

users about the account information.

To send emails:

1. Click on Account.

2. In the user account list, you can:

- Check the checkbox beside the user name, click on the right of page to delete

accounts.

- Check the multiple checkboxes.

If you want to check all checkboxes, you can check the checkbox as following:

Click Batch send emails to send emails in the batch.

The page prompts Send account information by email

3. Click Send to send the email.

If you fail to send emails, the page will prompt the failure. Please edit the accounts

information based on the prompt message.

Editing Accounts Information

Editing Accounts

You can edit accounts information from the Edit page. If you import accounts, you can also edit

accounts information in the .xls file which is used to be imported to YMS.

If the conference which is scheduled by the account is ongoing, you cannot edit the account.

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To edit accounts from the Edit page:

1. Click on Account.

2. Check the desired account checkbox.

3. Click on the right of page to edit accounts.

4. Enter the name or accounts email in the corresponding field you want to edit.

The input box in gray is not writable.

5. Do one of the following:

- Click Save and send to finish editing accounts and send an email to the accounts

registered email, the registered email will receive the email which informs you that

the account information is edited.

- Click Cancel to cancel the operation.

Resetting Password

When users forget password, the enterprise administrator can reset the password and send

emails to tell their users about the account information.

If the conference which is scheduled by the account is ongoing, you cannot reset the password.

To reset password via YMS:

1. Click on Account.

2. Check the desired account checkbox.

3. Click on the right of page to edit accounts details.

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4. Click Reset in the Password field.

5. Do one of the following:

- Click Save and send to finish editing accounts and send an email to the accounts

registered email, the registered email will receive the email which informs you that

the account information is edited.

- Click Cancel to cancel the operation.

Searching for Accounts

You can search for accounts by name, account and the accounts email.

To search for accounts:

1. Click on Account.

2. Enter a few or all characters of name, number and email in the Search box.

The page will display the pull-down list and search results.

Deleting Accounts

You can delete accounts in account list.

If the conference which is scheduled by the account is not ongoing, you can delete the account

and the conference participates whose account is associated with an email address will receive

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an email which informs you the conference is canceled. On the contrary, you cannot delete the

account.

To delete accounts:

1. Click on Account.

2. In the user account list, you can:

- Check the desired account checkbox., click on the right of page to delete

accounts.

The page prompts Delete the account and related data, confirm to delete?.

- Check the multiple checkboxes.

If you want to check all checkboxes, you can check the checkbox as following:

Click Batch delete to delete accounts in the batch.

The page prompts Delete selected account(s) and related data, confirm to delete?.

3. Click Confirm to delete accounts.

If the account is associated with an email address, it will receive an email which informs you

the account and relate data are deleted.

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Meeting Room Management

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Meeting Room Management

YMS integrates with OA, you can manage entity meeting rooms via YMS. The entity meeting

rooms divide into general meeting rooms and video meeting rooms. The difference between

them is the video meeting rooms have Yealink VC devices (VC400/VC120/VC800 video

conferencing system, VC110 all in one HD video conferencing endpoint, VC Desktop and SIP

VP-T49G IP phone), but general meeting rooms does not have.

You can edit, view, search for and delete meeting rooms. Users can use the meeting room to

schedule conferences. For more information, please refer to Yealink Meeting Server User Guide.

This chapter provides the meeting room management, Topics include:

Adding Meeting Rooms

Viewing Meeting Rooms

Editing Meeting Rooms

Searching for Meeting Rooms

Deleting Meeting Rooms

Adding Meeting Rooms

Adding General Meeting Rooms

To add general meeting rooms:

1. Click on Meeting Room.

2. In meeting room list, click Add Meeting Room.

The dialog box of Add Meeting Room pops up.

3. Mark the radio box of Meeting in the Type field.

4. Enter the name of meeting room in the Room name field.

5. Click Confirm.

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Adding Video Meeting Rooms

To add video meeting rooms:

1. Click on Meeting Room.

2. In meeting room list, click Add Meeting Room.

3. Mark the radio box of Video in the Type field.

4. Enter the name of meeting room in the Room name field.

5. Select the desired account from the pull-down list of Account bound.

The account is used to log into YMS by Yealink VC devices in the video meeting room.

You can also enter the few or continuous characters of the name, account and registered

email in the Search box and then select the desired account in the search results.

6. Click Confirm.

Viewing Meeting Rooms

Viewing All Meeting Rooms

You can view all meeting rooms via YMS.

To view all meeting rooms:

1. Click on Meeting Room->All.

You can view the name, room type, account bound, device model which is associated with

account and build date.

You can also edit or delete meeting rooms.

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Viewing General Meeting Rooms

You can view general meeting rooms via YMS.

To view general meeting rooms:

1. Click on Meeting Room->Meeting.

You can view the name, room type and build date.

You can also edit or delete general meeting rooms.

Viewing Video Meeting Rooms

You can view video meeting rooms via YMS.

To view video meeting rooms:

1. Click on Meeting Room->Video.

You can view the name, room type, account bound, device model which is associated with

account and build date.

You can also edit or delete video meeting rooms.

Editing Meeting Rooms

Editing General Meeting Rooms

To edit the general meeting rooms:

1. Click on Meeting Room.

2. (Optional.) Click Meeting, the page will display the general meeting rooms.

3. Check the desired general meeting room checkbox.

4. Click on the right of page to edit the general meeting room.

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5. Edit the name of meeting room in the Room name field.

6. Click Confirm.

Editing Video Meeting Rooms

To edit video meeting rooms:

1. Click on Meeting Room.

2. (Optional.) Click Video, the page will display the video meeting rooms.

3. Check the desired video meeting room checkbox

4. Click on the right of page to edit the video meeting room.

5. Edit the name of meeting room in the Room name field.

6. Select the desired account from the pull-down list of Account bound.

You can also enter the few continuous characters of the name, account and registered email

in the Search box and then select the desired account in the search results.

7. Click Confirm.

Searching for Meeting Rooms

You can search for meeting rooms by name, account or device model.

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To search for meeting rooms:

1. Click on Meeting Room.

2. Enter a few or all characters of the name, account or device model in the Search box.

The page will display the pull-down list and search results.

Deleting Meeting Rooms

To delete meeting rooms:

1. Click on Meeting Room.

2. In the meeting room list, you can:

- Check the desired meeting room checkbox., click on the right of page.

- Check the multiple checkboxes.

If you want to check all checkboxes, you can check the checkbox as following:

Click Batch delete to delete meeting rooms in the batch.

And then the page prompts you to confirm the deletion of the meeting rooms.

3. Click Delete to delete the meeting rooms.

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Permanent Virtual Meeting Room Management

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Permanent Virtual Meeting Room Management

Permanent Virtual Meeting Rooms (VMRs) are added by enterprise administrator via YMS.

Enterprise users can join the permanent VMR at any time. But permanent VMRs cannot be used

to schedule conferences.

You can manage permanent VMRs via YMS.

In permanent VMRs list, you can add, edit, view, search for and delete permanent VMRs.

There are two modes of permanent VMRs: Discussion mode and Training mode. The

differences between these two modes are listed below:

Difference Mode Description

Role

Discussion

Moderator Enterprise administrator can specify enterprise

users to be moderators.

Guest The participants of the permanent VMR without

moderator privileges.

Training

Moderator Enterprise administrator can specify enterprise

users to be moderators.

Lecturer Moderator can promote any guest to be a

lecturer. Lecturers can speak in the conference.

Guest The participants of the permanent VMR without

moderator privileges.

Feature

Privilege

Discussion

When moderators log into the YMS by enterprise users account,

moderators can view, edit and delete conferences information,

you can also change conference layout, invite conference

participants, search for conference participants, remove

conference participants, mute or unmute conference

participants, change conference participants role, lock or unlock

conferences, exit conferences and end conferences.

When guests log into the YMS by enterprise users account,

guests can only view conferences information.

Training

When moderators log into the YMS by enterprise users account,

moderators can view, edit and delete conferences information,

you can also invite conference participants, search for

conference participants, deal with the application of speaking,

remove conference participants, mute or unmute conference

participants, change conference participants role, lock or unlock

conferences, exit conferences and end conferences.

When guests log into the YMS by enterprise users account,

guests can only view conferences information.

Layout

Discussion

Participant can see all other participants. The first participant is

given prominence with the largest pane. Other participants will

be displayed in a strip around the first participant.

Training For moderator, the conference layout gives equal

prominence to every participant in the conference.

If no lecturer exists in the conference, all guests do not view

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Difference Mode Description

any participant and can only view the reminder of waiting

for the lecturer. If the moderator specifies a lecturer via

YMS, all guests will view the lecturer in full screen. And if

the moderator specifies multiple lecturers, for all guests,

the conference layout gives equal prominence to every

lecturer.

Speaking

Discussion Free speech.

Training All participants are muted automatically except the moderator.

Participants must apply for speaking during a conference.

Sharing

content

Discussion Both moderators and guests can share content.

Training Only moderators and lecturers can share content, guests cannot.

This chapter provides permanent VMRs management, Topics include:

Adding Permanent Virtual Meeting Rooms

Viewing Permanent Virtual Meeting Rooms

Editing Permanent Virtual Meeting Rooms

Searching for Permanent Virtual Meeting Rooms

Deleting Permanent Virtual Meeting Rooms

Adding Permanent Virtual Meeting Rooms

To add permanent VMRs:

1. Click on VMR.

2. In permanent VMRs list, click Add Virtual Meeting Room.

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3. Enter the name of permanent VMR in the Name field.

4. Mark the radio box of Discussion mode and Training mode in the Mode field.

5. Enter 5-digit numbers in the ID field.

The range of ID is20000-89999 by default.

6. (Optional) Check the Require Password checkbox.

It is checked by default.

Enter 6-digit number in the Password field.

7. Click in the Moderators field.

You can select the desired enterprise user in the enterprise users list.

You can also enter a few or all characters of the name, account or email of enterprise user

account in the Search box to select the moderator.

If you want to select all enterprise users, you can check the Select All checkbox.

8. (Optional) Check the Max participants checkbox.

Enter the number of the participates. If the participates are more than the number, the

participant cannot join the permanent VMR.

The range is1-99 by default.

9. (Optional) Check the Add to directory checkbox.

It is checked by default.

The permanent VMR will be added to the enterprise directory of VC400/120/800 video

conferencing system, VC110 all in one HD video conferencing endpoint, VC Desktop and

SIP VP-T49G IP phone registered the enterprise user account.

10. Click Confirm.

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Viewing Permanent Virtual Meeting Rooms

To view permanent VMRs:

1. Click on VMR.

You can view the name, ID, password, mode and build time.

You can also edit or delete the permanent VMR.

Editing Permanent Virtual Meeting Rooms

To edit permanent VMRs:

1. Click on VMR.

2. Check the desired permanent VMR checkbox.

3. Click on the right of page to edit the permanent VMR.

4. Edit the permanent VMR in the corresponding field.

5. Click Confirm.

Searching for Permanent Virtual Meeting Rooms

You can search for permanent VMRs by name, ID or mode.

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To search for permanent VMRs:

1. Click on VMR.

2. Enter a few or all characters of the name, ID or mode in the Search box.

The page will display the pull-down list and search results.

Deleting Permanent Virtual Meeting Rooms

To delete permanent VMRs:

1. Click on VMR.

2. In permanent VMRs list, you can:

- Check the desired permanent VMR checkbox., click on the right of page.

The page prompts Delete this virtual meeting room and related data, confirm to

delete?.

- Check the multiple checkboxes.

If you want to check all checkboxes, you can check the checkbox as following:

Click Batch delete to delete meeting rooms in the batch.

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The page prompts Delete the meeting room (s) and related data, confirm to delete?.

3. Click Delete to delete the permanent VMR.

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Conference Statistics

You can view the call statistics of YMS, and view, search for and export the records of different

call types.

Topics include:

Viewing Conference Statistics

Viewing Records

Searching for Records

Exporting Records

Viewing Conference Statistics

You can click Statistics to view the conference statistics of YMS.

The page shows as below:

Name Description

P2P The call between two endpoints registered the enterprise user

account.

Meet Now

You can initiate it by SIP VP-T49G IP phone or Yealink VC

Desktop registered the enterprise user account or it is initiated

by joining the permanent VMR.

Scheduled

conferences

Enterprise users schedule conferences via YMS or Microsoft

Outlook software.

Max concurrent

ports It shows the maximum concurrent ports during the whole time.

Concurrent ports It shows the maximum concurrent ports during the selected

time.

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Viewing Records

You can view all calls records, P2P calls records, meet now records and scheduled conference

records via YMS.

Viewing All Records

You can view all records via YMS.

To view all records via YMS:

1. Click on Statistics->All.

You can view subject, type, conference ID, time and duration.

2. Click Nearly one month, Nearly 3 months, Nearly half a year or Nearly one year, the

pagewill display all calls records during the selected time.

3. Click the desired call subject or click View on the right of page.

Viewing P2P Records

You can view P2P records via YMS.

To view P2P records via YMS:

1. Click on Statistics->P2P.

You can view subject, type, conference ID, time and duration.

2. Click Nearly one month, Nearly 3 months, Nearly half a year or Nearly one year, the

pagewill display P2P calls records during the selected time.

3. Click the desired P2P call subject or click View on the right of page.

Viewing Meet Now Records

You can view meet now records via YMS.

Conference Statistics

93

To view meet now records via YMS:

1. Click on Statistics->Meet Now.

You can view subject, type, conference ID, time and duration.

2. Click Nearly one month, Nearly 3 months, Nearly half a year or Nearly one year, the

pagewill display meet now records during the selected time.

3. Click the desired meet now subject or click View on the right of page.

Viewing Scheduled Conference Records

You can view scheduled conference records via YMS.

To view scheduled conference records via YMS:

1. Click on Statistics->Scheduled.

You can view subject, type, conference ID, time and duration.

2. Click Nearly one month, Nearly 3 months, Nearly half a year or Nearly one year, the

pagewill display scheduled conference records during the selected time.

3. Click the desired scheduled conference subject or click View on the right of page.

Searching for Records

You can search for call records by the conference subject or conference ID.

To search for call records via YMS:

1. Click on Statistics.

2. Click All, P2P, Meet Now or Scheduled.

3. Enter a few or all characters of the conference subject or conference ID in the Search box.

Administrators Guide for Yealink Meeting Server

94

4. Click or press Enter to perform a search. The page will display the search results.

Exporting Records

To export records via YMS:

1. Click on Statistics.

2. Click Nearly one month, Nearly 3 months, Nearly half a year or Nearly one year the

pagewill display calls during the selected time.

3. Select All, P2P, Meet Now or Scheduled,the page will display calls records of the selected

type.

4. Click Export to export records and save it in your computer.

The following is an example of call records:

Troubleshooting

95

Troubleshooting

This chapter provides general troubleshooting information to help you solve problems you

might encounter when using YMS.

Troubleshooting Solutions

This chapter provides general troubleshooting solutions to help you solve the problems you

might encounter when using YMS

If problems you encounter are not mentioned in this chapter, you can contact your enterprise

administrator, distributor or Yealink FAE.

General Issues

Why does web page prompt error message when you enter data?

Check whether the data follow the rules.

The rules are as following:

- About password, the number of password ranges from 6 to 16.

- About emails password, the max length is 128 characters.

- About emails, <, >, , , & are illegal characters, the correct format of email address is

@ . For example, Jane@yealink.com. The characters

are case-insensitive. The max length of email address is 128.

- About accounts, it can only be 4 digits.

- About the name of account, you can enter digits or characters, the max length is 128

characters.

- About the server domain name, including native domain name, SNTP server domain

name, SMTP server domain name, the max length is 128 characters.

- About the name of meeting room, the max length is 255 characters.

- About the name of gateway or call routing rule, you can enter characters, digit or _.

Why do you fail to add accounts?

Check whether the network of the local is available.

Check whether the quantity of accounts reaches the limit.

Check whether the account information is correct.

Check whether the license is valid,

This could mean that:

Administrators Guide for Yealink Meeting Server

96

- The license has not been activated.

- The existing license has expired.

Why do you fail to send emails to accounts?

Check whether the email address is valid.

Check SMTP mailbox parameters are correct.

Why does the user place an audio-only call?

Check whether the used license ports reach the limit.

Check whether the license is valid.

This could mean that:

- The license has not been activated.

- The existing license has expired.

Why does not the user receive emails?

Ask users to check spam folders.

Contact the enterprise staff in IT department to check the back-end server, the back-end

server may intercept emails.

Why does the Yealink Meeting Server go back to the login page?

Check whether the page has been idle more than 30 minutes.

Appendix: Time Zones

97

Appendix: Time Zones

Time Zone Name

(UTC-11:00) Coordinated Universal Time-11

(UTC-11:00) Samoa

(UTC-10:00) Hawaii

(UTC-09:00) Alaska

(UTC-08:00) Baja California

(UTC-08:00) Pacific Time (US & Canada)

(UTC-06:00) Central America

(UTC-06:00) Central Time (US & Canada)

(UTC-06:00) Guadalajara, Mexico City, Monterrey

(UTC-06:00) Saskatchewan

(UTC-05:00) Bogota, Lima, Quito

(UTC-05:00) Eastern Time (US & Canada)

(UTC-05:00) Indiana (East)

(UTC-04:00) Asuncion

(UTC-04:00) Atlantic Time (Canada)

(UTC-04:00) Cuiaba

(UTC-04:00) Georgetown, La Paz, Manaus, San Juan

(UTC-04:00) Santiago

(UTC-03:30) Newfoundland

(UTC-03:00) Brasilia

(UTC-03:00) Buenos Aires

(UTC-03:00) Cayenne, Fortaleza

(UTC-03:00) Greenland

(UTC-03:00) Montevideo

(UTC-02:00) Coordinated Universal Time-02

(UTC-02:00) Mid-Atlantic

(UTC-01:00) Azores

(UTC-01:00) Cape Verde Is.

(UTC) Casablanca

(UTC) Coordinated Universal Time

(UTC) Dublin, Edinburgh, Lisbon, London

(UTC) Monrovia, Reykjavik

(UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna

(UTC+01:00) Belgrade, Bratislava, Budapest, Ljubljana, Prague

(UTC+01:00) Brussels, Copenhagen, Madrid, Paris

(UTC+01:00) Sarajevo, Skopje, Warsaw, Zagreb

(UTC+01:00) West Central Africa

Administrators Guide for Yealink Meeting Server

98

Time Zone Name

(UTC+01:00) Windhoek

(UTC+02:00) Amman

(UTC+02:00) Athens, Bucharest, Istanbul

(UTC+02:00) Beirut

(UTC+02:00) Cairo

(UTC+02:00) Damascus

(UTC+02:00) Harare, Pretoria

(UTC+02:00) Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius

(UTC+02:00) Jerusalem

(UTC+02:00) Minsk

(UTC+03:00) Baghdad

(UTC+03:00) Kuwait, Riyadh

(UTC+03:00) Moscow, St. Petersburg, Volgograd

(UTC+03:00) Nairobi

(UTC+03:30) Tehran

(UTC+04:00) Abu Dhabi, Muscat

(UTC+04:00) Baku

(UTC+04:00) Port Louis

(UTC+04:00) Tbilisi

(UTC+04:00) Yerevan

(UTC+04:30) Kabul

(UTC+05:00) Ekaterinburg

(UTC+05:00) Islamabad, Karachi

(UTC+05:00) Tashkent

(UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi

(UTC+05:30) Sri Jayawardenepura

(UTC+05:45) Kathmandu

(UTC+06:00) Astana

(UTC+06:00) Dhaka

(UTC+06:00) Novosibirsk

(UTC+06:30) Yangon (Rangoon)

(UTC+07:00) Bangkok, Hanoi, Jakarta

(UTC+07:00) Krasnoyarsk

(UTC+08:00) Beijing, Chongqing, Hong Kong, Urumqi

(UTC+08:00) Irkutsk

(UTC+08:00) Kuala Lumpur, Singapore

(UTC+08:00) Perth

(UTC+08:00) Taipei

(UTC+08:00) Ulaanbaatar

(UTC+09:00) Osaka, Sapporo, Tokyo

(UTC+09:00) Seoul

(UTC+09:00) Yakutsk

Appendix: Time Zones

99

Time Zone Name

(UTC+09:30) Adelaide

(UTC+09:30) Darwin

(UTC+10:00) Brisbane

(UTC+10:00) Canberra, Melbourne, Sydney

(UTC+10:00) Guam, Port Moresby

(UTC+10:00) Hobart

(UTC+10:00) Vladivostok

(UTC+11:00) Magadan

(UTC+11:00) Solomon Is., New Caledonia

(UTC+12:00) Auckland, Wellington

(UTC+12:00) Coordinated Universal Time+12

(UTC+12:00) Fiji

(UTC+13:00) Nuku'alofa

Administrators Guide for Yealink Meeting Server

100

Index

101

Index

A

About This Guide v

Account Management 13

Activating Enterprise Administrator Accounts

10

Adding Accounts 71

Adding Accounts Manually 71

Adding Call Routing Rules 22

Adding Configuration Files 56

Adding General Meeting Rooms 79

Adding Meeting Rooms 79

Adding Permanent Virtual Meeting Rooms

86

Adding SIP Trunk 29

Adding Video Meeting Rooms 80

Allocating Disk Space 53

Appendix: Time Zones 97

Application 1

Auto Backup Settings 59

B

Backup/Restore 59

Basic Operation 1

Basic Settings 34

C

Call Bandwidth 18

Call Routing 22

Call Settings 17

Changing Login Password 9

Clearing Disk Space 55

Conference Invitation 21

Conference Settings 21

Conference Statistics 91

Configuring Ethernet Port Type Manually 34

Configuring Mailbox Parameter 50

Configuring the Default Storage Path 53

Creating a Backup Manually 59

D

Deleting Accounts 76

Deleting a Backup 61

Deleting Call Routing Rules 26

Deleting Configuration Files 58

Deleting Meeting Rooms 83

Deleting Permanent Virtual Meeting Rooms

89

Deleting SIP Trunk 33

Device Logs 69

Device Upgrade 56

Disk Space 53

Disk Space Settings 53

Downloading a Backup 60

E

Editing Accounts 74

Editing Accounts Information 74

Editing Call Routing Rules 25

Editing the Registered Emails 9

Editing Login Password 7

Editing Mailbox Parameter 52

Editing General Meeting Rooms 81

Editing Meeting Rooms 81

Editing Permanent Virtual Meeting Rooms 88

Editing SIP Trunk 32

Editing Video Meeting Rooms 82

Enterprise Administrator Account Management

7

Meeting Room Management 79

Exporting Records 94

Exporting Device Logs 67

Exporting Operation Logs 67

F

Forgetting Password 2

Administrators Guide for Yealink Meeting Server

102

G

Gateway Configuration 27

Getting Started 1

Global Settings 17

H

Hardware Recommendations v

H.225 44

H.323 Gateway 27

I

Icon Instructions vi

Importing Accounts 72

In This Guide v

Installing Yealink Meeting Server Application on

Your Workstation 1

IVR Service 22

J

Joining Conference Beforehand 21

L

Layout 18

Licenses Management 2

Login 5

Logout 12

M

Meeting Time Zone Configuration 48

N

Native Domain Name 34

Network Settings 34

O

Ongoing Conferences 14

Online Users 13

Operation Logs 66

P

Permanent Virtual Meeting Room Management

85

Port Settings 44

Q

Quick Settings 10

R

Reboot 64

Reboot/Reset to Factory 63

Renewing the License 11

Requirements v

Resetting Password 75

Resetting to Factory 63

Restoring a Backup 60

Routing Rules 37

S

Searching for Accounts 75

Searching for Device Logs 69

Searching for Records 93

Searching for Online Users 14

Searching for Operation Logs 67

Searching for Permanent Virtual Meeting

Rooms 88

Sending Emails to Accounts 74

Server Logs 65

Service Settings 40

Setup Wizard 2

SIP 43

SIP Trunk 28

SMTP Mailbox 49

SSH 42

Syslog Server Settings 65

System Logs 65

System Management 17

System Maintenance 56

System Settings 22

System Status 13

System Upgrade 62

Index

103

T

Table of Contents ix

Time Access 46

Time/Time Zone Settings 46

Troubleshooting 79

Troubleshooting Solutions 95

U

Updating Configuration Files 57

Updating Device Firmware Now 57

Upgrading System 62

V

Viewing Accounts 73

Viewing All Meeting Rooms 80

Viewing All Records 92

Viewing Call Routing Rules 25

Viewing Conference Statistics 91

Viewing Device Logs 69

Viewing General Meeting Rooms 81

Viewing License Information 11

Viewing Meet Now Records 92

Viewing Meeting Rooms 11

Viewing Online Users 13

Viewing Records 92

Viewing Ongoing Conferences 14

View

Manualsnet FAQs

If you want to find out how the Meeting Server Yealink works, you can view and download the Yealink Meeting Server v5 Administrator Guide on the Manualsnet website.

Yes, we have the Administrator Guide for Yealink Meeting Server as well as other Yealink manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The Administrator Guide should include all the details that are needed to use a Yealink Meeting Server. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the Yealink Meeting Server v5 Administrator Guide is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This Yealink Meeting Server v5 Administrator Guide consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download Yealink Meeting Server v5 Administrator Guide free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print Yealink Meeting Server v5 Administrator Guide, simply download the document to your computer. Once downloaded, open the PDF file and print the Yealink Meeting Server v5 Administrator Guide as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.