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Yealink Meeting Server v5 Administrator Guide PDF
Summary of Content for Yealink Meeting Server v5 Administrator Guide PDF
Copyright
Copyright 2017 YEALINK (XIAMEN) NETWORK TECHNOLOGY
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About This Guide
v
About This Guide
Yealink Meeting Server (YMS) is a distributed video conferencing server. It enables scaling of
video, voice and data collaboration across enterprises, enabling everyone to engage in high
definition video and audio conferencing. It can be deployed in an enterprises datacenter.
You can access Virtual Meeting Rooms (VMRs), which they can use to invite participants, change
video layout and so on. Participants can join over audio or video from any type of
communications tool (VC400/VC120/VC800 video conferencing system, VC110 all in one HD
video conferencing endpoint, VC Desktop and SIP VP-T49G IP phone) for a seamless
conferencing experience. Virtual Meeting Rooms allowing participants to share the same
high-quality conferencing experience regardless of distance.
Yealink Meeting Server includes an Interactive Voice Response (IVR) service, which allows all
participants to dial a single number to access YMS, and then use the DTMF tones on their
endpoint to enter the number of the specific Virtual Meeting Room they wish to join.
YMSs unique distributed architecture is purely software-based and virtualized, meaning it can
be deployed quickly and simply with the flexibility to scale as required.
This guide provides operations for an enterprise administrator to use the Yealink Meeting
Server.
Application
You can obtain YMS application from the Yealink distributor or SE.
Hardware Recommendations
The following table lists the hardware recommendation of YMS.
Feature Description
CPU
Intel Xeon E5-2600 series (Haswell architecture) or similar
Xeon processors from 2012 or later, 2.3 GHz or faster.
A CPU should match 4 RAM.
RAM 4GB/DDR3/2133MHz/ECC or higher
8GB/DDR4/2400MHz/ECC or higher
Hard Drive Space 300GB or higher
Network
Gigabit Ethernet connectivity is strongly recommended.
In general, you can expert 1 Mbps in a one-way 720P
video call. And you can expert 2 Mbps in a one-way 1080P
video call.
Capacity Capacity is dependent on server specifications. As a general
indication, using our recommended hardware (Intel Haswell,
Administrators Guide for Yealink Meeting Server
vi
Feature Description
10 cores, 2.3 GHz) YMS can connect:
The maximum concurrent calls=total CPU
cores*frequency.
Up to extra 10 audio-only calls at 64 kbps.
Servers that are older, have slower processors, or have fewer
CPUs, will have a lower overall capacity.
For example, if you want to initiate 20-way 1080P concurrent calls or 40-way 720P concurrent
calls, the following hardware is recommended.
CPU 2 Intel Xeon Processor E5-2620V4, eight cores and sixteen
threads, 2.1GHz 20M 8.0GT/s 85W or higher
Memory 8 8GB/DDR4/2400MHz/ECC or higher
If you want to initiate 40-way 1080P concurrent calls or 80-way 720P concurrent calls, the
following hardware is recommended.
CPU 2 Intel Xeon Processor E5-2680V4, fourteen cores and
twenty-eight threads, 2.4GHz 35M 9.6GT/s 120W or higher
Memory 8 8GB/DDR4/2400MHz/ECC or higher
Requirements
The following table lists the requirements of YMS.
Installation
Workstation CentOS 7.0 and later
Browser Firebox 50 and later, Chrome 50 and later, 360 8.1,
Internet Explorer 9 and later
Icon Instructions
Icons appearing on the YMS are described in the following table:
Icons Description
Search for online users, ongoing conferences, accounts,
meeting rooms, permanent VMRs, call records,
operation logs and device logs
Edit accounts, meeting rooms, permanent VMRs
Update configuration files
Send emails to accounts
About This Guide
vii
Icons Description
Delete accounts, meeting rooms, permanent VMRs,
configuration files and backups
Download backups
Restore backups
Update device firmware now
Exporting device logs
In This Guide
Topics provided in this guide include:
Chapter 1 Getting Started
Chapter 2 Basic Operation
Chapter 3 System Status
Chapter 4 System Management
Chapter 5 Account Management
Chapter 6 Meeting Room Management
Chapter 7 Permanent Virtual Meeting Room Management
Chapter 8 Conference Statistics
Chapter 9 Troubleshooting
Changes for Release 1, Guide Version 10.23.10.20
The following sections are new for this version:
Conference Invitation on page 21
Call Routing on page 22
Gateway Configuration on page 27
H.225 on page 44
Meeting Time Zone Configuration on page 48
Permanent Virtual Meeting Room Management on page 85
Major updates have occurred to the following sections:
Login on page 5
Administrators Guide for Yealink Meeting Server
viii
Layout on page 19
IVR Service on page 22
Web on page 40
Call Bandwidth on page 18
Port Settings on page 44
Time Access on page 46
SMTP Mailbox on page 49
Conference Statistics on page 91
Table of Contents
ix
Table of Contents
About This Guide....................................................................... v
Application .............................................................................................................................. v
Hardware Recommendations ................................................................................................. v
Requirements ..........................................................................................................................vi
Icon Instructions .....................................................................................................................vi
In This Guide .......................................................................................................................... vii
Changes for Release 1, Guide Version 10.23.10.20 ............................................................. vii
Table of Contents ..................................................................... ix
Getting Started .......................................................................... 1
Installing Yealink Meeting Server Application on Your Workstation ...................................... 1
Setup Wizard .......................................................................................................................... 2
Basic Operation ......................................................................... 5
Login ....................................................................................................................................... 5
Viewing Yealink Meeting Server .......................................................................................... 6
Enterprise Administrator Account Management .................................................................... 7
Forgetting Password ............................................................................................................ 7
Editing Login Password ....................................................................................................... 9
Editing the Registered Emails .............................................................................................. 9
Quick Settings ....................................................................................................................... 10
Licenses Management .......................................................................................................... 10
Activating Enterprise Administrator Accounts ................................................................... 10
Viewing License Information ............................................................................................. 11
Renewing the License ........................................................................................................ 11
Logout .................................................................................................................................. 12
System Status .......................................................................... 13
Viewing System Information ................................................................................................. 13
Online Users.......................................................................................................................... 13
Viewing Online Users ......................................................................................................... 13
Searching for Online Users ................................................................................................ 14
Ongoing Conferences ........................................................................................................... 14
Viewing Ongoing Conferences .......................................................................................... 14
Searching for Ongoing Conferences ................................................................................. 15
Administrators Guide for Yealink Meeting Server
x
System Management .............................................................. 17
Call Settings .......................................................................................................................... 17
Global Settings .................................................................................................................. 17
Call Routing ....................................................................................................................... 22
Gateway Configuration ......................................................................................................... 27
H.323 Gateway ................................................................................................................... 27
SIP Trunk ........................................................................................................................... 28
System Settings .................................................................................................................... 34
Network Settings ............................................................................................................... 34
Time/Time Zone Settings .................................................................................................. 46
SMTP Mailbox .................................................................................................................... 49
Disk Space Settings ........................................................................................................... 53
System Maintenance ............................................................................................................. 56
Device Upgrade ................................................................................................................. 56
Backup/Restore ................................................................................................................. 59
System Upgrade ................................................................................................................ 62
Reboot/Reset to Factory .................................................................................................... 63
System Logs .......................................................................................................................... 65
Server Logs ........................................................................................................................ 65
Device Logs ....................................................................................................................... 69
Account Management ............................................................. 71
Adding Accounts .................................................................................................................. 71
Adding Accounts Manually ................................................................................................ 71
Importing Accounts ........................................................................................................... 72
Viewing Accounts ................................................................................................................. 73
Sending Emails to Accounts.................................................................................................. 74
Editing Accounts Information ............................................................................................... 74
Editing Accounts ................................................................................................................ 74
Resetting Password ........................................................................................................... 75
Searching for Accounts ......................................................................................................... 76
Deleting Accounts................................................................................................................. 76
Meeting Room Management .................................................. 79
Adding Meeting Rooms ........................................................................................................ 79
Adding General Meeting Rooms ....................................................................................... 79
Adding Video Meeting Rooms .......................................................................................... 80
Viewing Meeting Rooms ....................................................................................................... 80
Viewing All Meeting Rooms .............................................................................................. 80
Viewing General Meeting Rooms ...................................................................................... 81
Viewing Video Meeting Rooms ......................................................................................... 81
Table of Contents
xi
Editing Meeting Rooms ........................................................................................................ 81
Editing General Meeting Rooms ........................................................................................ 81
Editing Video Meeting Rooms ........................................................................................... 82
Searching for Meeting Rooms .............................................................................................. 82
Deleting Meeting Rooms ...................................................................................................... 83
Permanent Virtual Meeting Room Management .................... 85
Adding Permanent Virtual Meeting Rooms .......................................................................... 86
Viewing Permanent Virtual Meeting Rooms ......................................................................... 88
Editing Permanent Virtual Meeting Rooms .......................................................................... 88
Searching for Permanent Virtual Meeting Rooms ................................................................ 88
Deleting Permanent Virtual Meeting Rooms ........................................................................ 89
Conference Statistics ............................................................... 91
Viewing Conference Statistics ............................................................................................... 91
Viewing Records ................................................................................................................... 92
Viewing All Records ........................................................................................................... 92
Viewing P2P Records ......................................................................................................... 92
Viewing Meet Now Records .............................................................................................. 92
Viewing Scheduled Conference Records ........................................................................... 93
Searching for Records ........................................................................................................... 93
Exporting Records ................................................................................................................. 94
Troubleshooting ...................................................................... 95
Troubleshooting Solutions .................................................................................................... 95
General Issues .................................................................................................................... 95
Appendix: Time Zones ............................................................ 97
Index ..................................................................................... 101
Administrators Guide for Yealink Meeting Server
xii
Getting Started
1
Getting Started
This chapter provides basic information and installation instructions for YMS.
Topic includes:
Installing Yealink Meeting Server Application on Your Workstation
Setup Wizard
Installing Yealink Meeting Server Application on Your
Workstation
Users should pay attention to the following points before installation:
The Yealink Meeting Server application is saved at the path Computer->usr->local.
The disk partition of mcudata folder should be 512G and the root folder should be 256G.
The installation of 10.23.10.20 version is introduced as an example.
To install Yealink Meeting Server application (log into CentOS by the root account):
1. Enter terminal.
2. Run the command as below:
Cd /usr/local
Tar -xzvf Apollo_10.23.10.20.tar.gz
Cd /usr/local/apollo_install/
./install.sh
After you finish the installation, it will prompt Install Success!!!.
Administrators Guide for Yealink Meeting Server
2
Setup Wizard
After you finish the installation, you will enter the setup wizard.
To complete the setup wizard:
1. In the setup wizard, configure network settings.
You need to configure network settings manually. For more information, please refer to
Network Settings on page 34.
2. Click Next to continue or Skip to configure it later.
3. Set the date and time (e.g., set the time zone and enable the daylight saving time).
Getting Started
3
For more information, please refer to Time/Time Zone Settings on page 46.
4. Click Next to continue.
You can also click Back to return to the previous page or Skip to configure it later.
5. Enter login password and re-enter the password to confirm.
Enter the enterprise administrators email.
The default email address is admin@yealink.com. The email is used to reset password and
receive a warning from your system.
Check Agree Improvement Plan checkbox to allow continual monitoring and
improvement of YMS, the incidents that occur in your product will be given a feedback to
technician.
The Agree Improvement Plan checkbox is checked by default.
6. Click Next to continue.
You can also click Back to return to the previous page or Skip to configure it later.
Administrators Guide for Yealink Meeting Server
4
7. Enter the license number to activate enterprise administrator account.
8. Click Next to continue.
You can also click Back to return to the previous page or Skip to configure it later.
9. Set SMTP mailbox.
For more information, please refer to SMTP Mailbox on page 49.
10. Click OK to complete the setup wizard.
You can also click Back to return to the previous page or Skip to configure it later.
Basic Operation
5
Basic Operation
This chapter provides basic operating instructions for YMS.
Topic includes:
Login
Enterprise Administrator Account Management
Quick Settings
Licenses Management
Logout
Login
To log into YMS:
1. Open a web browser.
2. Enter the IP address or domain name of YMS in the address bar, and then press the Enter
key to enter the YMS.
3. Enter the username and password of enterprise administrator you set in setup wizard.
4. To remember password, check the Remember password checkbox.
To ensure the security of your account, this action is not recommended on public computer.
Administrators Guide for Yealink Meeting Server
6
5. (Optional.) Select the desired language from the pull-down list.
6. Click Log in.
Note
Viewing Yealink Meeting Server
You can click Home to enter the home page.
From the page, you can view the following information, the page will refresh every 10s:
Overview: the current time, run time, version, online users (click View to view online users
details), ongoing conferences (click View to view ongoing conferences details), license
number and date of expiry.
Server status: CPU, memory, network and disk space status.
If you enter the wrong password 5 times, this account will be locked for 3 minutes.
You can click Forget password to reset the password. For more information on forgetting
password, please refer to Forgetting Password on page 7.
Basic Operation
7
You can click CPU, Memory or Network to view their status via the line chart.
Service status: service name and service status.
Enterprise Administrator Account Management
Forgetting Password
If you forget password, you have to click Forget password to reset password.
To reset password:
1. Open a web browser.
2. Enter the IP address or domain name of YMS in the address bar, and then press the Enter
key to enter the YMS.
3. Click Forget password.
Administrators Guide for Yealink Meeting Server
8
4. Enter your username, registered email and captcha in the corresponding field.
5. Click Confirm.
The page prompts If the mailbox information entered is correct, the system will send you
an email to reset password.
6. Click Confirm.
7. Log into your registered email and click the link to set a new password in 10 minutes.
Basic Operation
9
8. Enter the new password and re-enter the password to confirm.
9. Click Confirm to reset the password.
Editing Login Password
To edit login password:
1. Click Admin on the top-right of the page.
2. Click Change password.
3. Enter the current password, new password and re-enter the new password to confirm.
4. Click Confirm to accept the change
Editing the Registered Emails
You can edit the email. The email is used to reset password and receive a warning from your
system.
Administrators Guide for Yealink Meeting Server
10
To edit the registered email:
1. Click Admin on the top-right of the page.
2. Click Edit mail.
3. Enter the current email and new email.
4. Click Confirm to accept the change.
Quick Settings
If you want to update the information in setup wizard, you can click Quick settings to re-run the
setup wizard.
To re-run the setup wizard:
1. Click Quick settings on the top-right of the page.
2. Follow the step 3 to 11 in To complete the setup wizard to complete the quick settings.
Licenses Management
You should consult the distributor, and then obtain offline license to activate enterprise
administrator account.
Activating Enterprise Administrator Accounts
To activate enterprise administrator account:
1. Click on System->Licenses.
2. Enter the license number in the License field.
Basic Operation
11
3. Click Activate the license.
Viewing License Information
To view license information:
1. Click on System->Licenses.
You can view the license information.
The entry reports the following information:
License number.
The type of license.
License status.
Current ports.
Valid time.
Expired date.
Renewing the License
To renew the license:
1. Click on System->Licenses.
2. Click Renew license, the dialog box of Renew license pops up.
Administrators Guide for Yealink Meeting Server
12
3. Enter the license number in the License field.
4. Click Confirm to renew the license.
Logout
You can log out of the enterprise administrator account.
To log out of the enterprise administrator account:
1. Click Admin on the top-right of the page.
2. Click Log out to log out of the current enterprise administrator account and return to login
page.
System Status
13
System Status
This chapter provides the basic instructions for viewing YMS status, Topics include:
Viewing System Information
Online Users
Ongoing Conferences
Viewing System Information
To view system information:
1. Click Status->System information.
You can view version information, server information and license information.
2. (Optional.) If YMS uses two adapters, select the desired adapter from the pull-down list to
view the network adapter information.
Online Users
Viewing Online Users
You can view online users information.
To view online users information:
1. Click Status->Online users.
Administrators Guide for Yealink Meeting Server
14
You can view name, account, status and device model.
2. Select the desired online users, and then click View.
You can view the details of the device model, including the device model registered the
enterprise user account, software version, IP address and status.
Searching for Online Users
You can search for online users by name and account.
To search for online users:
1. Click Status->Online users.
2. Enter a few or all characters of name and account in the Search box.
The page will display the pull-down list and search results.
Ongoing Conferences
Viewing Ongoing Conferences
You can view ongoing conference information.
System Status
15
To view ongoing conference information:
1. Click Status->Ongoing conferences.
You can view subject, start time, organizer, type, ID and duration.
Searching for Ongoing Conferences
You can search for ongoing conferences by subject, organizer or ID.
To search for ongoing conferences:
1. Click Status->Ongoing conferences.
2. Enter a few or all characters of subject, organizer and ID in the Search box.
3. Click or press Enter to perform a search. The page will display the search results.
Administrators Guide for Yealink Meeting Server
16
System Management
17
System Management
This chapter provides information on how to manage the YMS.
Topics include:
Call Settings
Gateway Configuration
System Settings
System Maintenance
System Logs
Call Settings
Global Settings
Video Resolution
If you wish to limit video calls to specific resolutions, you should configure maximum video
resolution and maximum content sharing resolution.
The maximum video resolution and maximum content sharing resolution are described below:
Parameter Description
Max video
resolution
Configures the maximum video resolution.
1080P/30FPS
720P/30FPS
360P/30FPS
4CIF
CIF
Default: 720P/30FPS.
Max content
sharing resolution
Configures the maximum content sharing resolution.
1080P/30FPS
1080P/15FPS
1080P/5FPS
720P/30FPS
72OP/15FPS
720P/5FPS
Administrators Guide for Yealink Meeting Server
18
Parameter Description
Default: 1080P/5FPS
If youselect 1080P/30FPS or 1080P/15FPS as the maximum content
sharing resolution, it will bring the problem ofhigh computing
performance.
To configure the video resolution:
1. Click System->Call Settings ->Global settings.
2. Select the desired video resolution from the pull-down list of Max video resolution.
3. Select the desired content sharing resolution from the pull-down list of Max content
sharing resolution.
4. Click Confirm to accept the change.
Call Bandwidth
You can limit the bandwidth of media. The configurable bandwidths on YMS are: 4M/s, 3M/s,
2M/s, 1.5M/s, 1M/s, 768kb/s, 512kb/s, 256kb/s, 128kb/s.
To configure the call bandwidth:
1. Click System->Call Settings->Global settings.
System Management
19
2. Select the desired uplink bandwidth from the pull-down list of Call bandwidth.
3. Click Confirm to accept the change.
Layout
You can configure the Equal NN and onePlusN layout via YMS.
In the Equal NN and onePlusN layout, if the number of current conference participants is more
than the maximum, the video image will switch between conference participants every time
interval. You can configure the time interval and switching rules.
In the onePlusN layout, you can use voice-activated feature to switch layout between
conference participants, whenever a conference participant speaks loudly longer than the
certain time, he or she becomes the conference speaker and is given prominence with the
largest pane. The certain time is configurable via YMS.
Parameters are described below:
Parameter Description
Equal NN
Configures the maximum number of videos.
2*2
3*3
4*4
5*5
6*6
7*7
Default: 4*4
Configures the time interval in which video image switches between
conference participants.
The available time interval are 3s, 5s, 10s, 15s, 30s, 45s and 60s.
OnePlusN
Configures the maximum number of videos.
1+0
1+4
1+7
Administrators Guide for Yealink Meeting Server
20
Parameter Description
1+9
Default: 1+7
Configures the time interval in which video image switches between
conference participants.
The available time interval are 3s, 5s, 10s, 15s, 30s, 45s and 60s.
Configures the number of video image switched per cycle.
The available switching rules are 1, 2, 3, 4, 5, 6, 7, 8 and 9.
Configures the time of voice-activated feature.
The available time are 1s, 2s, 3s,4s, 5s, 6s, 7s, 8s, 9s and 10s.
To configure equal NN:
1. Click System->Call Settings->Global settings.
1. Select the maximum number of videos from the pull-down list of Equal NN.
2. Select the desired time interval and switching rules in the corresponding field.
3. Click Confirm to accept the change.
To configure onePlusN:
1. Click System->Call Settings->Global settings.
2. Select the maximum number of videos from the pull-down list of onePlusN.
3. Select the desired time interval and switching rules in the corresponding field.
4. Select the desired time from the pull-down list of Voice activated time.
5. Click Confirm to accept the change.
System Management
21
Conference Settings
Joining Conference Beforehand
You can specify the time that allows endpoints to join the scheduled conferences in advance.
The configurable times on YMS are: 5 minutes, 10 minutes, 15 minutes, 30 minutes, 45 minutes
and 60 minutes.
To configure the time that allows endpoints to join the scheduled conferences
beforehand:
1. Click System->Call Settings->Global settings.
2. Select the desired time from the pull-down list of Join conference beforehand.
3. Click Confirm to accept the change.
Conference Invitation
You can enable Automatic invited to conference via YMS. When the scheduled conference
begins, the endpoints registered the enterprise user accounts will receive a call to invite to join
the conference. You can answer or reject the invitation by endpoints manually. If the endpoints
enable the auto answer feature, they will join the scheduled conference automatically.
The VC400 video conferencing system, VC120 video conferencing system, VC110 all in one HD
video conferencing endpoint and SIP VP-T49G IP phone are supported.
To configure automatic invited to conference:
1. Click System->Call Settings->Global settings.
2. Click the switch to On in Automatic invited to conference field.
3. Check the desired endpoint checkbox or multiple checkboxes.
4. Click Confirm to accept the change.
Administrators Guide for Yealink Meeting Server
22
IVR Service
IVR (Interactive Voice Response) service allows users to use the voice prompt feature.
You can configure the voice prompt language for IVR service or the display language on
endpoints registered with the enterprise user account while waiting for lecturer in a training
mode conference. The supported languages are Simplified Chinese, English, Russian, Portuguese,
Spanish, Polish.
To configure the IVR language:
1. Click System->Call Settings->Global settings.
2. Select the desired language from the pull-down list of IVR language.
3. Click Confirm to accept the change.
Call Routing
If you want to place a PSTN call, you should configure the call routing. Call routing rules
determine how calls are routed within Yealink Meeting Server.
When you place a PSTN call, the server will select the desired gateway based on your call routing
rules, and send the SIP request message. The gateway will call the PSTN telephone through the
PSTN network. Once the call is answered, it is connected successfully.
Before you configure the call routing, please ensure you have configured the SIP trunk which
can be set as the destination gateway of the call routing rules. For more information ,please
refer to SIP Trunk on page 28.
Adding Call Routing Rules
Call routing rules parameters are described below:
Parameter Description
Name Specifies the name of the call routing rule.
Priority
1~200
Configures the priority of the call routing rule. The lower the number
is, the higher the priority is.
The range of ports is1-200 by default.
When you place a PSTN call, the server will check each rules by
priority ascending order until you find the first matching rule, then
System Management
23
Parameter Description
apply the rule.
Enable
Enables or disables the call routing rule.
Default: Enabled
Any disabled rules are still displayed in the rule list, but will be
ignored.
Destination regex
match
Configures the Perl Compatible Regular Expressions ( PCRE ) to
check the target to see if this rule applies to this call.
Call target Default: PSTN.
Note: It is not configurable.
Outgoing location Configures the gateway when access to the destination.
Common Perl Compatible Regular Expressions ( PCRE ) are described below:
PCRE Description
^(1\d{10})$
Matches the number which begins with 1 followed by 10
digits.
For example: 12345678912
^0(\d+)$
Matches the number which begins with 0 followed by
one or more digits.
For example: 02, 0157
^(13[0-9]|14[5|7]|15[0|1|2|3|5|6
|7|8
|9]|18[0|1|2|3|5|6|7|8|9])\d{8}$
Matches 11 digits mobile phone number, the first 3 digits
mobile phone number includes the following types, the
rest digit is optional:
Begins with 13 and the third number is a 0-9
character
Begins with 14 and the third number is a 5/7
character
Begins with 15 and the third number is a
0/1/2/3/5/6/7/8/9 character
Begins with 18 and the third number is a
0/1/2/3/5/6/7/8/9 character
For example: 13012345678, 14512345678, 15987654321
or 18243218765
^(\d{3,4}-)?\d{7,8}$
Matches the number in the following format:
XXX-XXXXXXX, 10 digits number
XXX-XXXXXXXX, 11 digits number
XXXX-XXXXXXX, 11 digits number
XXXX-XXXXXXXX, 12 digits number
XXXXXXX, 7 digits number
XXXXXXXX, 8 digits number
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PCRE Description
For example: XXXXXXX represents 1234567 or other 7
digits numbers
\d{3}-\d{8}|\d{4}-\d{7}
Matches the number in the following format:
XXX-XXXXXXXX, 11 digits number
XXXX-XXXXXXX, 11 digits number
For example: XXX-XXXXXXXX represents 012-12345678
or other 11 digits number, XXXX-XXXXXXX represents
0123-1234567 or other 11 digits number
(\d{11})|((\d{3,4})-)?(\d{7,8})(-(\
d{1,4}))?
Matches the number in the following format:
11 digits mobile phone number
XXXXXXXX, 8 digits number
XXXXXXX, 7 digits number
XXX/XXXX-XXXXXXX/XXXXXXXX, 4 formats in
total
XXX/XXXX-XXXXXXX/XXXXXXXX-X/XX/XXX/XX
XX, 16 formats in total
XXXXXXX/XXXXXXXX-X/XX/XXX/XXXX, 8
formats in total
For example: XXXX-XXXXXXX represents 0731-8784888
or other 11 digits number
To add call routing rules:
1. Click System->Call Settings->Call routing.
2. In call routing rules list, click Add Call Routing Rule.
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3. Configure the call routing rules.
4. Click Save.
Viewing Call Routing Rules
To view call routing rules:
1. Click System->Call Settings->Call routing.
You can view the name, priority, destination regex match, call target, outgoing location and
enabled state.
You can also edit or delete the call routing rule.
Editing Call Routing Rules
To edit call routing rules:
1. Click System->Call Settings->Call routing.
2. Click the desired call routing rule checkbox.
3. Click on the right of page to edit the call routing rules.
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4. Edit the call routing rules in the corresponding field.
5. Click Save.
Deleting Call Routing Rules
To delete call routing rules:
1. Click System->Call Settings->Call routing.
2. In call routing rules list, you can:
- Check the desired call routing rule checkbox, click on the right of page.
- Check the multiple call routing rule checkboxes.
If you want to check all checkboxes, you can check the checkboxes as following:
Click Batch delete to delete call routing rules.
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The page prompts Confirm to delete?.
3. Click Confirm to delete the call routing rule.
Gateway Configuration
You can configure the H.323 gateway and SIP trunk via YMS.
H.323 Gateway
The server supports H.323 protocol. If your network uses a gatekeeper, you can enable the
H.323 protocol for the server, and specify its H.323 name. This allows others to call the server
and then join the conference by entering the H.323 name.
In conference, you can also invite conference participants by H.323 protocol. For more
information, please refer to Yealink Meeting Server User Guide.
H.323 gateway parameters are described below:
Parameter Description
H.323 protocol
Enables or disables the H.323 protocol.
Default: Enabled
Note: Only when it is set to Enabled, can H.323 account be
registered. When it is set to Enabled on both sites, the endpoint can
call the far site by dialing an IP address directly.
Display name Specifies the H.323 name to identify this server.
Default: blank
GK address Configures the IP address of the gatekeeper.
GK authentication
Enables or disables support for gatekeeper authentication.
Default: Disabled
Note: When Gatekeeper Authentication is enabled, the gatekeeper
ensures that only trusted H.323 endpoint are allowed to access the
gatekeeper.
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Parameter Description
GK account Specifies the account for authentication with gatekeeper.
Default: blank
GK code Specifies the password for authentication with gatekeeper.
Default: blank
H.235 encryption
Specifies the H.235 type during an H.323 call.
Optionalnegotiate with the far site whether to use H.235 for
media encryption in H.323 calls.
Compulsorycompulsory use H.235 for media encryption in
H.323 calls.
Disabledo not use H.235 in H.323 calls.
Default: Disabled
H.239
Enables or disables the H.239 protocol for sharing content. H.239
protocol is used when sharing content with the far site in H.323 calls.
Default: Enabled
To configure the H.323 gateway:
1. Click System->Gateway Configuration->H.323 gateway.
2. Configure the H.323 gateway.
3. Click Save.
If the registration is successful, the status shows Registered.
SIP Trunk
To place a PSTN call, you should configure the SIP trunk which can be set as the destination
gateway of the call routing rules. Note that if you add, edit or delete the SIP trunk, YMS will
reboot to make the change take effect.
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Adding SIP Trunks
SIP trunk parameters are described below:
Parameter Description
Gateway name Specifies the name of SIP voice gateway.
Gateway type
Configures the SIP voice gateway type.
New Rock
Audiocodes
You can also select General to specify the other SIP voice gateway
type.
Default: New Rock. The SIP voice gateway is configured by IT
administrator.
Enable Enables or disables the SIP voice gateway.
Default: Enabled
Connection
If you select General, enable or disable the server to register with the
SIP voice gateway.
When the SIP voice gateway need the server to register with it, you
should enable Registered to the gateway. On the contrary, you
should disable it.
Default: Registered to the gateway checkbox is checked by default.
Note that New Rock or Audiocodes do not need the server to
register with the it.
Username When you select General and check the Registered to the gateway
checkbox, configures the user name for authentication.
Realm
When you select General and check the Registered to the gateway
checkbox, configures the IP address or domain name of SIP voice
gateway for authentication.
Password When you select General and check the Registered to the gateway
checkbox, configures the password for authentication.
Number
When you select General and check the Registered to the gateway
checkbox, configures the number which is assigned by SIP voice
gateway to identify the server.
Server address Configures the IP address or domain name of SIP voice gateway.
Default: blank
Port
Configures the port of the SIP voice gateway.
Valid values: Integer from 0 to 65535.
Default: 5060
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Parameter Description
Transport
protocol
Configures the type of transport protocol for the SIP account.
UDPprovides best-effort transport via UDP for SIP signaling.
TCPprovides reliable transport via TCP for SIP signaling.
TLSprovides secure communication of SIP signaling.
DNS-NAPTRperforms the DNS NAPTR and SRV queries for
the service type and port if no server port is given.
Default: UDP
Session expires
(30s~3600)
Configures the session expires time.
After the session expires time, the server will send the request for
registering with the SIP voice gateway again.
Default: 3600s
Server retry
counts (1~16)
When the registration is unsuccessful, configures the number of time
which the server retries to send the request for registering with the
SIP voice gateway.
Default: 3
Outbound proxy
server
Enables or disables the server to send requests to the outbound
proxy server.
Default: Disabled
Outbound proxy
server
Configures the IP address or domain name of the outbound proxy
server.
Default: it is configurable only when the Outbound Proxy Server is
enabled.
Port
Configures the port of the outbound proxy server.
Valid values: Integer from 0 to 65535.
Default: 5060. It is configurable only when the Outbound Proxy
Server is enabled.
Proxy fallback
interval
(30s~3600s)
Configures the proxy fallback internal of outbound proxy server.
After the proxy fallback internal, the server will send the request for
registering with outbound proxy server again.
Default: 3600s. It is configurable only when the Outbound Proxy
Server is enabled.
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To add SIP trunks:
1. Click System->Gateway Configuration->SIP trunk.
2. Configure the SIP trunk.
3. Click Save.
The page prompts The operation will reboot video conference service, confirm to
operate?.
4. Click Confirm to reboot video conference service.
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Viewing SIP Trunks
To view SIP trunks:
1. Click System->Gateway Configuration-> SIP trunk.
You can view the gateway name, type, status create time and enabled state.
You can also edit or delete the SIP trunk.
Editing SIP Trunks
To edit SIP trunks:
1. Click System->Gateway Configuration->SIP trunk.
2. Check the desired SIP trunk checkbox.
3. Click on the right of page to edit the SIP trunk.
4. Edit the SIP trunk in the corresponding field.
5. Click Save.
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The page prompts The operation will reboot video conference service, confirm to
operate?.
6. Click Confirm to reboot video conference service.
Deleting SIP Trunks
To delete SIP trunks:
1. Click System->Gateway Configuration->SIP trunk.
2. In the SIP trunk list, you can:
- Check the desired SIP trunk checkbox, click on the right of page.
- Check the multiple SIP trunk checkboxes.
If you want to check all checkboxes, you can check the checkboxes as following:
Click Batch delete to delete call routing rules.
The page prompts Confirm to delete?.
3. Click Confirm to delete the SIP trunk.
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System Settings
Network Settings
Basic Settings
The server supports two adapters, you can configure the network based on the actual enterprise
network condition.
Because YMS is not a separate MCU, it is the system which includes internal and external
network traversal. It need supports two adapters to distinguish between internal network users
and external network user (If the internal network adapter receives packages registered, the
server defines the users as internal network users. On the contrary, the server defines the users
as external network users).
Native Domain Name
You can configure the domain name of YMS. The domain name is used to authentication. And
the validity of enterprise user accounts is associated with it.
To configure the domain name of YMS:
1. Click System->System Settings->Network->Basic settings.
2. Enter the domain name of YMS in in the Native domain Name field.
Configuring Ethernet Port Type Manually
The Ethernet port type setting specifies the way of obtaining IP address.
In the Internal network settings or Network settings field, you can mark the radio box of
Static IP address. And then you need to configure it manually. Note that if you configure the
Ethernet port type, YMS will reboot to make the change take effect.
Parameters are described below.
Parameter Description
Static IP address
Enables or disables the YMS to use manually configured static IP
address.
Default: Enabled
IP address Configures the IP address assigned to the YMS.
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Parameter Description
Subnet mask Configures the subnet mask assigned to the YMS.
Gateway Configures the gateway assigned to the YMS.
Preferred DNS Configures the preferred DNS server assigned to the YMS.
Alternate DNS Configures the alternate DNS server assigned to the YMS.
To configure static IP address of internal network manually:
1. Click System->System Settings->Network->Basic settings.
2. Check the Internal network settings checkbox.
3. Select the desired adapter from the pull-down list of Network adapter settings.
4. Mark the radio box of Static IP address in the Ethernet port Type field.
5. Enter IP address, subnet mask, gateway, preferred DNS, alternate DNS in the corresponding
field.
6. Click Confirm.
The page prompts The operation will reboot video conference service, confirm to
operate?.
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7. Click Confirm to reboot video conference service.
To configure static IP address of external network manually:
1. Click System->System Settings->Network->Basic settings.
2. Check the Network settings checkbox.
3. Follow the step 4 to 8 in To configure static IP address of internal network manually.
Static NAT
NAT enables communication between devices on your LAN that have private IP addresses and
devices that are accessed through a public IP network. Static NAT ensures that the same public
IP address always maps to a systems private IP address so that data from the public network
intended for the private system can be routed to the system reliably.
If the server uses two adapters and two adapters are deployed in an enterprises internal
network, you should configure static NAT to ensure devices from the public network can access
to the server.
Note that if you configure static NAT, YMS will reboot to make the change take effect.
StaticNAT feature parameters are described below:
Parameter Description
NAT Enable or disable the static NAT feature.
Default: Enabled
IP address Configures the NAT public address for YMS.
Default: blank
To configure static NAT:
1. Click System->System Settings->Network->Basic settings.
2. Check the Network settings checkbox.
3. Checkthe Enabled checkbox in the NAT field to enable static NAT.
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4. Enter the NAT public address in the IP address field.
5. Click Confirm.
The page prompts The operation will reboot video conference service, confirm to
operate?.
6. Click Confirm to reboot video conference service.
Routing Rules
When YMS uses two adapters, you can configure routing rules to specify network adapter when
access to the destination. Note that external network and all network segments in your
enterprise must be specified routing rules. Note that if you add, edit or delete the contents of
routing rules, YMS will reboot to make the change take effect.
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Parameters on the routing rules are described below:
Parameter Description
Routing rules If YMS uses two adapters, routing rules is enabled by default.
Destination IP
address
Configures the IP address of network destination.
The IP address to be used in conjunction with the subnet mask.
Subnet mask Configures the subnet mask.
Gateway Configures the gateway when access to the destination.
Network adapter Configures the adapter of YMS when access to the destination.
Adding the Contents of Routing Rules
To add the contents of routing rules:
1. Click System->System Settings->Network->Basic settings.
2. Click Add routing rules to add the contents of routing rules.
3. Enter the IP address, subnet mask and gateway in the corresponding field.
4. Select the desired adapter from the pull-down list of Network adapter.
5. Click Confirm.
You can also click Cancel to cancel the operation.
6. Click Confirm.
The page prompts The operation will reboot video conference service, confirm to
operate?.
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7. Click Confirm to reboot video conference service.
Editing the Contents of Routing Rules
To edit the contents of routing rules:
1. Click System->System Settings->Network->Basic settings.
2. Select the desired path of routes, and then click to edit it.
3. Edit the contents of routing rules in the corresponding field.
4. Select the desired adapter from the pull-down list of Network adapter.
5. Click Confirm.
You also click Cancel to cancel the operation.
6. Click Confirm.
The page prompts The operation will reboot video conference service, confirm to
operate?.
7. Click Confirm to reboot video conference service.
Deleting the Contents of Routing Rules
To delete the contents of routing rules:
1. Click System->System Settings->Network->Basic settings.
2. Select the desired path of routes, and then click to delete it.
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The page prompts Delete the router setting, confirm to delete?.
3. Click Confirm to delete the route setting.
You can also click Cancel to cancel the operation.
4. Click Confirm.
The page prompts The operation will reboot video conference service, confirm to
operate?.
5. Click Confirm to reboot video conference service.
Service Settings
Web
You can configure HTTP protocol and HTTPS protocol via YMS. If you enable HTTP protocol and
HTTPS protocol, the system priority of selection is as follows: HTTPS protocol>HTTP protocol.
Note that if you configure HTTP protocol and HTTPS protocol, YMS will reboot to make the
change take effect.
Web page parameters are described below:
Parameter Description
Enable HTTP Enable the HTTP protocol.
Default: It is not configurable.
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Parameter Description
HTTP listener
Specifies the HTTP listener port of HTTP protocol.
Valid values: 1-65535
Default: 80
HTTP NAT
If you enabled static NAT in external network settings, configures the
HTTP NAT port of HTTP protocol is used to access to the external
network.
Default: 80. The port should be the same as it configured on the
router.
Enable HTTPS Enable or disable the HTTPS protocol.
Default: Enabled
HTTPS listener
Specifies the HTTPS listener port of HTTPS protocol.
Valid values: 1-65535
Default: 443
HTTPS NAT
If you enabled static NAT in external network settings, configures the
HTTPS NAT port of HTTPS protocol is used to access to the external
network.
Default: 443. The port should be the same as it configured on the
router.
To configure the web page:
1. Click System->System Settings->Network->Service settings.
2. Enter the port number in the HTTP Listener field.
3. (Optional.) If you enabled static NAT in external network settings, enter the port number in
the HTTP NAT field.
4. (Optional.) Check Enable HTTPS checkbox, and then enter the port number in the HTTPS
Listener field.
If you enabled static NAT in external network settings, enter the HTTPS NAT port in the
HTTPS NAT field.
5. Click Confirm.
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The page prompts The operation will reboot video conference service, confirm to
operate?.
6. Click Confirm to reboot video conference service.
SSH
SSH (Secure Shell) is a cryptographic network protocol for operating network services securely
over an unsecured network. It provides a secure channel over an unsecured network in a
client-server architecture, connecting an SSH client application with an SSH server. Common
applications include remote command-line login and remote command execution, but any
network service can be secured with SSH. Note that if you configure SSH, YMS will reboot to
make the change take effect.
SSH parameters are described below:
Parameter Description
Enable SSH Enable or disable the SSH protocol.
Default: Enabled
Port
Specifies the port of SSH protocol.
Valid values: 1-65535
Default: 22
To configure SSH:
1. Click System->System Settings->Network->Service settings.
2. Check Enable SSH checkbox.
3. Enter the port number in the Port field.
4. Click Confirm.
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The page prompts The operation will reboot video conference service, confirm to
operate?.
5. Click Confirm to reboot video conference service.
SIP
YMS supports SIP protocol and UDP, TCP and TLS protocol to transport SIP (Session Initiation
Protocol) signaling. You can specify the ports of these protocols via YMS. Note that if you
configure the port parameters to transport SIP signaling, YMS will reboot to make the change
take effect.
Port parameters are described below:
Parameter Description
UDP/TCP port Specifies the port of UDP protocol and TCP protocol used for IVR.
Default: 5060
TLS port
Specifies the port of TLS protocol.
Default: 5061
To configure the port parameters to transport SIP signaling:
1. Click System->System Settings->Network->Service settings.
2. Enter the port of UDP/TCP protocol used for IVR in the UDP/TCP port field.
3. Enter the port of TLS protocol in the TLS port field.
Note that it must be different from the UDP/TCP port.
4. Click Confirm.
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The page prompts The operation will reboot video conference service, confirm to
operate?.
5. Click Confirm to reboot video conference service.
H.225
H.225 is part of the H.323 family of telecommunication protocols. If the H,323 gateway has
registered, H.225 was used to establish the H.323 call. For more information, please refer to
H.323 Gateway on page 27.
parameters are described below:
Parameter Description
H.225 listener
(TCP)
Default: 1720.
Note: It is not configurable.
Port Settings
You can configure UDP ports and TCP ports via YMS. After you configure it, YMS will reboot to
make the change take effect.
Port settings parameters are described below:
Parameter Description
IVR port
Specifies the range of IVR ports.
Default: A call occupies 6 ports.If you initiate presentation in the call,
the call occupies 8 ports.The range of ports is30000-37999 by default.
And the difference between the maximum signaling port and the
minimum port should be not less than 1000 to avoid the port conflict.
For example, you set 30000 as the minimum port, the maximum port
should be not less than 31000.
TURN service port
Specifies the range of TURN service ports.
Default: 38000-49999. And the difference between the maximum port
and the minimum port should be not less than 1000 to avoid the port
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Parameter Description
conflict. For example, you set 38000 as the minimum port, the
maximum port should be not less than 39000.
MCU port
Specifies the range of MCU ports.
Default: 50000-59999. And the difference between the maximum port
and the minimum port should be not less than 1000 to avoid the port
conflict. For example, you set 50000 as the minimum port, the
maximum port should be not less than 51000.
H.245 port
Specifies the range of H.245 ports.
Default: 30000-39999. And the difference between the maximum port
and the minimum port should be not less than 1000 to avoid the port
conflict. For example, you set 30000 as the minimum port, the
maximum port should be not less than 31000.
To configure port settings:
1. Click System->System Settings->Network->Port settings.
2. Configure the ports in the corresponding field.
3. Click Confirm.
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The page prompts The operation will reboot video conference service, confirm to
operate?.
4. Click Confirm to reboot video conference service.
Time/Time Zone Settings
Time Access
Time and date are synced automatically from the SNTP server by default. The default SNTP
server is pool.ntp.org. The SNTP server can be configurable manually. If YMS cannot obtain the
time and date from the SNTP server, you need to manually configure them.
When configuring YMS to obtain the time and date from the SNTP server, you must set the time
zone.
Time access parameters are described below:
Parameter Description
Current server time Displays the current time of YMS.
Time access
Configures the Daylight Saving Time (DST) type.
SNTP: obtain the time and date from the SNTP server
automatically.
Date & time configuration: configure the time and
date manually.
Default: SNTP
Server domain name Configures the SNTP server.
Default: pool.ntp.org
Time zone Configures the time zone of server.
To configure the time access:
1. Click System->System Settings->Time/Time zone.
2. In the Time access field, you can:
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- Mark the radio box of SNTP.
Enter the SNTP server domain name in the Server domain name field.
Select the time zone from the pull-down list of Time zone.
- Mark the radio box of Date & time configuration.
Select the time and date.
Select the time zone from the pull-down list of Time zone.
3. Click Confirm.
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The page prompts The operation will affect the services associated with the MCU, confirm
to operate.
4. Click Confirm to accept the change.
Note
Meeting Time Zone Configuration
You can configure the meeting time zone via YMS. When enterprise users schedule the
conference, the default zone and enabled state of Daylight Saving Time (DST) is determined by
the meeting time zone configuration.
Daylight Saving Time
Daylight Saving Time (DST) is the practice of temporary advancing clocks during the
summertime so that evenings have more daylight and mornings have less. Typically, clocks are
adjusted forward one hour at the start of spring and backward in autumn. Many countries have
used DST at various times, details vary by location. DST can be adjusted automatically from the
time zone configuration.
Meeting time zone parameters are described below:
Parameter Description
Default time zone
When enterprise users schedule the conference, configures
the default time zone.
Default: The default time zone interacts with the time
zone of server.
Enable DST automatically
When enterprise users schedule the conference, configures
the DST type.
The available types for YMS are:
Auto: use DST.
Please refer to Appendix: Time Zones for the list of available time zones on Yealink Meeting
Server.
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Parameter Description
DST will be configured automatically.
When enterprise users schedule the conference in the
countries which use DST, the DST is enabled
automatically. Otherwise, the DST is disabled
automatically.
Disable: not use DST.
Default: Auto
To configure the time access:
1. Click System->System Settings->Time/Time zone.
2. Select the time zone from the pull-down list of Default time zone.
It is same as the time zone of server by default. You can change it.
3. Select Auto or Disable from the pull-down list of Enable DST automatically.
4. Click Confirm.
The page prompts The operation will affect the services associated with the MCU, confirm
to operate.
5. Click Confirm to accept the change.
SMTP Mailbox
You can use the SMTP mailbox to send emails to enterprise user accounts. For example, you can
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send account information to enterprise user accounts by emails.
SMTP mailbox settings parameters are described below:
Parameter Description
SMTP server Specifies the address of the SMTP server.
Mail address Configures the email address that is permitted to be used for
sending email using SMTP server and account.
Username Specifies a valid account on the SMTP server.
Password Specifies the password on the SMTP server.
Port Specifies the port on the SMTP server to connect to.
Default: 25
This server
requires a secure
connection
Enables or disables connection security.
If connection security is enabled, you should specify the type of
connection security to use based on the type of SMTP server.
SSL
TLS
Default: SSL
Configuring Mailbox Parameter
To configure the mailbox parameter:
1. Click System->System Settings->SMTP mailbox.
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2. Enter the SMTP server address, email address, username, password and server port in the
corresponding field.
3. (Optional.) Check the This server requires a secure connection checkbox, the server port
changes to 465. And then select SSL or TSL from the pull-down list. SSL is selected by
default.
4. (Optional.) Click Browse in the Mail Certification field, and then select the desired
certification in your computer.
Click Import.
YMS will reboot to make the change take effect.
5. Click Mailbox test settings.
Enter the email address of the recipient in the Test email field.
6. Click Confirm to test to test whether the email address you set is available.
If the mailbox has connected successfully, the page prompts Operation success. If not,
please edit the mailbox parameter based on the prompt message.
7. Click Confirm to accept the change.
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Editing Mailbox Parameter
To edit the mailbox parameter:
1. Click System->System Settings->SMTP mailbox.
You can view the mailbox parameter.
2. Edit the mailbox parameter in the corresponding field.
3. Click Mailbox test settings.
4. Enter the email address of the recipient in the Test email field to test whether the email
address you edit is available.
5. Click Confirm to test to test whether the email address you set is available.
If the mailbox has connected successfully, the page prompts Connection Succeeded!. If
not, please edit the mailbox parameter based on the prompt message.
6. Click Confirm to accept the change.
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Disk Space Settings
Configuring the Default Storage Path
This setting specifies the default storage path, it is used for storing all files.
You can view the used space and the available space of specified storage path by the doughnut
chart on the right of page.
To configure the storage path:
1. Click System->System Settings->Disk space.
2. Click Browse and then select the desired path in the Default storage path field.
3. (Optional.) Check System will send email to inform when more than 80% disk space
are used checkbox.
The checkbox is checked by default.
When the utilization of disk space is over 80%, system will send a warning email.
4. Click Confirm to accept the change.
Disk Space
Allocating Disk Space
You can allocate Call history, Syslog, Device log, Backup space and Device firmware quota
manually.
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To allocate the space quota:
1. Click System->System Settings->Disk space.
2. Enter Call history, Syslog, Device log, Backup space and Device firmware quota in the
corresponding field.
In the Syslog field, click Details,enter Web, FreeSwitch, MCU and Turn Server
percentage in the corresponding field.
You can view the usage by histogram on the right of page.
3. Click Confirm to accept the change.
Note The call history, syslog, device log, backup space and device firmwarequotas should be integers.
The minimum actual quota is the maximum of the default quota and used quota. For example,
the default quota of call history is 10G and the used quota of call history is 0G, the minimum
quota is 10G. If the used quota of call history is 12G, the minimum quota is 12G. And the total of
call history, syslog, device log, backup space and device firmware quota should not be more than
the available space of specified storage path.
After the storage quota is fulfilled, the old files will be covered automatically.
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Clearing Disk Space
When Call history, Syslog, Device log, Backup space or Device firmware space is full, you can
clear the disk space.
To clear the disk space:
1. Click System->System Settings->Disk space.
2. Select Call history, Syslog, Device log, Backup space or Device firmware disk space.
You can also click Details, select Web, FreeSwitch, MCU or Turn Server in the Syslog
field.
Click Clean up to clear the disk space.
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The page prompts Delete [], make sure?.
3. Click Confirm to accept the change.
System Maintenance
Device Upgrade
You can enable Device upgrade feature for server. You can update VC400/VC120/VC800 video
conferencing system, VC110 all in one HD video conferencing endpoint and SIP VP-T49G IP
phone registered the enterprise user account remotely. Note that only rom format file is
available.
Adding Configuration Files
The configuration file is the firmware of device. You can add configuration files via YMS to
update them.
To add configuration files:
1. Click System->System Maintenance->Device upgrade.
2. Click Add, the dialog box of Adding configuration file pops up.
3. Click Browse to add endpoint configuration file.
4. Click Confirm to accept the change.
The page will display the progress bar, the configuration file is not added successfully until
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the progress bar reaches 100% and the list displays it.
The configuration file will be set as the latest version automatically.
Updating Configuration Files
If the configuration file does not set as the latest version, you can upload a file to update the
configuration file.
To update configuration files:
1. Click System->System Maintenance->Device upgrade.
2. Check the desired configuration file checkbox.
3. Click on the right of page, the dialog box of Add configuration file pops up.
4. Click Browse to update configuration file.
5. Click Confirm to accept the change.
The page will display the progress bar, the configuration file is not added successfully until
the progress bar reaches 100% and the list displays it.
Updating Device Firmware Now
Before you update the device registered enterprise user account now, you need set a
configuration file as the latest version. When the version of the device is not the same as the
latest version, it will be updated.
To update device firmware now:
1. Click System->System Maintenance->Device upgrade.
2. Select the desired configuration file and click the switch to On in Set as the latest version
field.
3. Click on the right of page.
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The page prompts Confirm to upgrade.
4. Click Confirm to update the same type of devices.
Deleting Configuration Files
You can delete configuration files which do not set as the latest version via YMS.
To delete configuration files:
1. Click System->System Maintenance->Device upgrade.
2. In configuration file list, you can:
- Check the desired configuration file checkbox, click on the right of page.
- Check the multiple configuration file checkboxes.
If you want to check all checkboxes, you can check the checkboxes as following:
Click Batch delete to delete configuration files.
The page prompts Confirm to delete.
3. Click Confirm to delete configuration files.
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Backup/Restore
The configuration file except for license and logs of YMS can be exported and saved as a backup
to disk. When the server fails, you can restore the backup.
Auto Backup Settings
You can configure the Auto backup settings via YMS to take regular backups of the
configuration data. Auto backup settings contain cycle, date and maximum backup number.
To configure the auto backup settings via YMS:
1. Click System->System Maintenance->Backup/Restore.
2. Click Auto backup settings, the dialog box of Auto Backup Settings pops up.
3. Check Enable checkbox in the Auto backup field.
It is checked by default.
4. Select the desired backup cycle from the pull-down list of Cycle.
5. Select the desired backup date from the pull-down list of Date.
6. Enter the maximum of backup number in the Max backup number field.
The default value is 3.
If the backups are more than the maximum, the old files will be covered automatically.
7. Click Confirm to save the settings.
Creating a Backup Manually
You can create a backup of YMS manually.
To create a backup:
1. Click System->System Maintenance->Backup/Restore.
2. Click Create backup, the dialog box of Create backup pops up.
3. Enter the file name in the File name field.
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The File name field is filled in the format of Backup_date_time automatically.
4. Click Confirm to create a backup.
You can also click Cancel the operation.
Downloading a Backup
You can download the desired backup of YMS.
To download a backup via YMS:
1. Click System->System Maintenance->Backup/Restore.
2. Check the desired backup checkbox.
3. Clickon the right of pageto download the backup to local.
Restoring a Backup
In backup list, you can select the desired backup to restore.
You can also upload the backup saved in your computer to restore. You can upload a backup in
the following scenarios:
The current backup was saved in your computer and the YMS is reset to factory, you need
upload the backup to restore settings.
The backup of other YMS was saved in your computer, you can upload the backup to apply
to the current YMS.
To restore a backup via YMS:
1. Click System->System Maintenance->Backup/Restore.
2. Check the desired backup checkbox to restore.
3. Click on the right of page.
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The page prompts Confirm to restore.
4. Click Confirm, YMS will reboot to make the change take effect.
You can also click Cancel the operation.
To restore a backup by uploading a backup:
1. Click System->System Maintenance->Backup/Restore.
2. Click Upload backup file, the dialog box of Restore a backup pops up.
3. Click Browse to select a backup saved in your computer.
4. Click Restore a backup now, YMS will reboot to make the change take effect.
Deleting a Backup
You can delete the desired backup of YMS.
To delete a backup via YMS:
1. Click System->System Maintenance->Backup/Restore.
2. Check the desired backup checkbox.
3. In the backup list, you can:
- Check the desired backup checkbox, click on the right of page.
- Check the multiple backup checkboxes.
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If you want to check all checkboxes, you can check the checkboxes as following:
Click Batch delete to delete backups.
The page prompts Confirm to delete?.
4. Click Confirm to delete backups.
System Upgrade
Viewing System Information
You can view the current version and package time of YMS.
To view the system information:
1. Click System->System Maintenance->System upgrade.
Upgrading System
When a new application version is available, you can upgrade YMS.
To upgrade system:
1. Click System->System Maintenance->System upgrade.
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2. Click Browse to upload the latest version.
3. Click Upgrade, YMS will reboot to finish update automatically.
Note
Reboot/Reset to Factory
Resetting to Factory
Reset to factory after you have tried almost all troubleshooting suggestions but do not solve the
problem.
Do one of the following to reset to factory:
Only clear configuration information under system settings module: Only server
configurations information will be restored. The user information (meeting rooms, account
information, conference information will be saved. But conference histories, call history, log
files and so on will not be saved.
Clear all user data: All user data will be cleared.
To reset to factory via YMS:
1. Click System->System Maintenance->Reboot/factory reset.
2. Mark the radio box of Only clear configuration information under system settings
module.
3. Click Reset.
The YMS supports the files in the format of .tar and .gz.
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The page prompts Confirm to reset to factory.
4. Click Confirm to reset to factory.
Reboot
Rebooting YMS is necessary in the following scenarios:
You have changed some specific settings such as network settings.
YMS fails to upgrade, for example if it remains on the Account Management page.
You can log into the YMS to reboot YMS.
To reboot YMS:
1. Click System->System Maintenance->Reboot/factory reset.
2. Mark the radio box of Reboot system.
3. Click Reboot.
The page prompts Confirm to reboot the system.
4. Click Confirm to reboot the YMS.
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System Logs
System logs record the information of endpoints and YMS problem, it can also monitor the
event that occurs in the YMS. Enterprise administrator can check the reason of problems or look
for the trace of attacks.
Server Logs
Syslog Server Settings
You can configure remote syslog server to collect operation logs and system logs.
Syslog server settings parameters are described below:
Parameter Description
Server address Specifies the IP address of the remote syslog server.
Port (1~65535) Specify the port on the remote syslog server.
Default: 514
Transport
protocol
Configures the type of transport protocol used to communicate
with the remote syslog server.
UDPprovides best-effort transport via UDP.
TCPprovides reliable transport via TCP.
TLSprovides secure communication.
Default: UDP
To configure the syslog server settings via YMS:
1. Click System->System Log->Server log.
2. Click Syslog server settings.
3. Enter the IP address of the remote syslog server in the Server address field.
4. Enter the port on the remote syslog server in the Port (1~65535) field.
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5. Select the desired transport protocol from the pull-down list of Transport protocol.
6. Click Confirm to save the settings.
Operation Logs
Operation logs record the operation that the enterprise administrator manages the YMS and
users log into YMS or log out of YMS.
Viewing Operation Logs
To view the operation log via YMS:
1. Click System->System Log->Server log->Operation log.
2. Click Today, Nearly 3 days, Nearly 7 days or All, the page will display the operation log
during the selected time.
You can also select the start time and end time in the date selection box.
Click Confirm to finish the selection. The page will display the operation log during the
time.
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Searching for Operation Logs
You can search for operation logs by name used to log into YMS.
To search for the operation log via YMS:
1. Click System->System Log->Server log->Operation log.
2. Enter a few or all characters of name in the Search box.
3. Click or press Enter to start the search, the page will display the search result.
Exporting Operation Logs
To export the operation log via YMS:
1. Click System->System Log->Server log->Operation log.
2. Click Today, Nearly 3 days, Nearly 7 days or All.
You can also select the start time and end time in the date selection box.
Click Confirm to finish the selection.
3. Click Export to export the operation logs during the time and save it in your computer.
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The following is an example of operation log:
System Logs
System logs record the operation that the users initiate and manage conference by YMS.
Viewing System Logs
You can export WebFreeSwitchMCU or TURN logs and save these in your computer to view
logs.
To export the system log via YMS:
1. Click System->System Log->Server log->System log.
2. Select the desired type of system logs, and then click WebFreeSwitchMCU or TURN to
blue.
3. Click Today, Nearly 3 days, Nearly 7 days or All.
You can also select the start time and end time in the date selection box.
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Click Confirm to finish the selection.
4. Click Export to export the system logs and save in your computer to view system logs.
Device Logs
You can enable the Device log feature. After you enable it, the device logs will occupy a certain
amount of bandwidth. Systems actual performance may vary based on the number of endpoint.
The endpoint log is named by the IP address which users use to log into the YMS. Device logs
contain device registration, subscription messages.
Viewing Device Logs
To view the device log via YMS:
1. Click System->System Log->Device log.
2. Select the desired device type from the pull-down list, the page will display the device log
during the selected time.
3. Select the desired status from the pull-down list, the page will display the device log in the
selected status.
Searching for Device Logs
You can search for device logs by the name or account used to log into YMS in device.
To search for the device log via YMS:
1. Click System->System Log->Device log.
2. Enter a few or all characters ofname and account in the Search box.
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The page will display the pull-down list and search results.
Exporting Device Logs
To export the device log via YMS:
1. Click System->System Log->Device log.
2. Select the desired device and click on the right of page.
3. Click Today, Nearly 3 days, Nearly 7 days or All.
You can also select the start time and end time in the date selection box.
Click Confirm to finish the selection.
4. Click Export to export the device logs during the time and save it in your computer.
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Account Management
The enterprise administrator can manage enterprise user accounts (YMS accounts) via YMS. In
the account lists, you can add, view, edit, searching for and delete accounts. And YMS can store
up to 10000 accounts at most. The enterprise administrator can send account information by
emails to users.
Users can log into endpoints using the account. An account can be used to log into five
endpoints at most simultaneously.
This chapter provides the account management, Topics include:
Adding Accounts
Viewing Accounts
Sending Emails to Accounts
Editing Accounts Information
Searching for Accounts
Deleting Accounts
Adding Accounts
Adding Accounts Manually
To add accounts manually:
1. Click on Account.
2. In account page, click Add.
3. Enterr name, account and accounts email in the corresponding fields.
4. Click Confirm.
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The account details are displayed as below:
You can click Send email to send an email to the accounts registered email, the registered
email will receive the email which contains the account information. You can also send
emails later. For more information, please refer to Sending Emails to Accounts on page 74.
You can also click Ok to finish.
Importing Accounts
Before you import accounts, you should download a blank template, and then enter the account
information in the blank template. After you finish editing, you can import the template.
To import accounts:
1. Click on Account.
2. In account page, click Batch import.
3. Click Template download to download a blank .xls file.
4. Add the corresponding account information to the template and save it in your computer.
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Note that name and account is mandatory, and the title in a table cannot be edited or
deleted.
If you do not configure the password, the server will automatically generate a random
password.
To import accounts:
5. Click Browse to import the file saved in your computer.
6. Do one of the following:
- Click Save and send to finish importing accounts and send an email to the accounts
registered email, the registered email will receive the email which contains the
account information.
- Click Confirm to finish importing accounts.
- Click Cancel to cancel the operation.
Note
Viewing Accounts
To view the accounts details:
1. Click on Account.
You can view the name, account, email and build date.
You can also edit account, send an email to account or delete account.
If you fail to import accounts, please edit the content of .xls files based on the prompt message.
You can only import 1000 accounts at most each time.
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Sending Emails to Accounts
If the account is bound with an email, the enterprise administrator can send emails to tell their
users about the account information.
To send emails:
1. Click on Account.
2. In the user account list, you can:
- Check the checkbox beside the user name, click on the right of page to delete
accounts.
- Check the multiple checkboxes.
If you want to check all checkboxes, you can check the checkbox as following:
Click Batch send emails to send emails in the batch.
The page prompts Send account information by email
3. Click Send to send the email.
If you fail to send emails, the page will prompt the failure. Please edit the accounts
information based on the prompt message.
Editing Accounts Information
Editing Accounts
You can edit accounts information from the Edit page. If you import accounts, you can also edit
accounts information in the .xls file which is used to be imported to YMS.
If the conference which is scheduled by the account is ongoing, you cannot edit the account.
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To edit accounts from the Edit page:
1. Click on Account.
2. Check the desired account checkbox.
3. Click on the right of page to edit accounts.
4. Enter the name or accounts email in the corresponding field you want to edit.
The input box in gray is not writable.
5. Do one of the following:
- Click Save and send to finish editing accounts and send an email to the accounts
registered email, the registered email will receive the email which informs you that
the account information is edited.
- Click Cancel to cancel the operation.
Resetting Password
When users forget password, the enterprise administrator can reset the password and send
emails to tell their users about the account information.
If the conference which is scheduled by the account is ongoing, you cannot reset the password.
To reset password via YMS:
1. Click on Account.
2. Check the desired account checkbox.
3. Click on the right of page to edit accounts details.
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4. Click Reset in the Password field.
5. Do one of the following:
- Click Save and send to finish editing accounts and send an email to the accounts
registered email, the registered email will receive the email which informs you that
the account information is edited.
- Click Cancel to cancel the operation.
Searching for Accounts
You can search for accounts by name, account and the accounts email.
To search for accounts:
1. Click on Account.
2. Enter a few or all characters of name, number and email in the Search box.
The page will display the pull-down list and search results.
Deleting Accounts
You can delete accounts in account list.
If the conference which is scheduled by the account is not ongoing, you can delete the account
and the conference participates whose account is associated with an email address will receive
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an email which informs you the conference is canceled. On the contrary, you cannot delete the
account.
To delete accounts:
1. Click on Account.
2. In the user account list, you can:
- Check the desired account checkbox., click on the right of page to delete
accounts.
The page prompts Delete the account and related data, confirm to delete?.
- Check the multiple checkboxes.
If you want to check all checkboxes, you can check the checkbox as following:
Click Batch delete to delete accounts in the batch.
The page prompts Delete selected account(s) and related data, confirm to delete?.
3. Click Confirm to delete accounts.
If the account is associated with an email address, it will receive an email which informs you
the account and relate data are deleted.
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Meeting Room Management
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Meeting Room Management
YMS integrates with OA, you can manage entity meeting rooms via YMS. The entity meeting
rooms divide into general meeting rooms and video meeting rooms. The difference between
them is the video meeting rooms have Yealink VC devices (VC400/VC120/VC800 video
conferencing system, VC110 all in one HD video conferencing endpoint, VC Desktop and SIP
VP-T49G IP phone), but general meeting rooms does not have.
You can edit, view, search for and delete meeting rooms. Users can use the meeting room to
schedule conferences. For more information, please refer to Yealink Meeting Server User Guide.
This chapter provides the meeting room management, Topics include:
Adding Meeting Rooms
Viewing Meeting Rooms
Editing Meeting Rooms
Searching for Meeting Rooms
Deleting Meeting Rooms
Adding Meeting Rooms
Adding General Meeting Rooms
To add general meeting rooms:
1. Click on Meeting Room.
2. In meeting room list, click Add Meeting Room.
The dialog box of Add Meeting Room pops up.
3. Mark the radio box of Meeting in the Type field.
4. Enter the name of meeting room in the Room name field.
5. Click Confirm.
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Adding Video Meeting Rooms
To add video meeting rooms:
1. Click on Meeting Room.
2. In meeting room list, click Add Meeting Room.
3. Mark the radio box of Video in the Type field.
4. Enter the name of meeting room in the Room name field.
5. Select the desired account from the pull-down list of Account bound.
The account is used to log into YMS by Yealink VC devices in the video meeting room.
You can also enter the few or continuous characters of the name, account and registered
email in the Search box and then select the desired account in the search results.
6. Click Confirm.
Viewing Meeting Rooms
Viewing All Meeting Rooms
You can view all meeting rooms via YMS.
To view all meeting rooms:
1. Click on Meeting Room->All.
You can view the name, room type, account bound, device model which is associated with
account and build date.
You can also edit or delete meeting rooms.
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Viewing General Meeting Rooms
You can view general meeting rooms via YMS.
To view general meeting rooms:
1. Click on Meeting Room->Meeting.
You can view the name, room type and build date.
You can also edit or delete general meeting rooms.
Viewing Video Meeting Rooms
You can view video meeting rooms via YMS.
To view video meeting rooms:
1. Click on Meeting Room->Video.
You can view the name, room type, account bound, device model which is associated with
account and build date.
You can also edit or delete video meeting rooms.
Editing Meeting Rooms
Editing General Meeting Rooms
To edit the general meeting rooms:
1. Click on Meeting Room.
2. (Optional.) Click Meeting, the page will display the general meeting rooms.
3. Check the desired general meeting room checkbox.
4. Click on the right of page to edit the general meeting room.
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5. Edit the name of meeting room in the Room name field.
6. Click Confirm.
Editing Video Meeting Rooms
To edit video meeting rooms:
1. Click on Meeting Room.
2. (Optional.) Click Video, the page will display the video meeting rooms.
3. Check the desired video meeting room checkbox
4. Click on the right of page to edit the video meeting room.
5. Edit the name of meeting room in the Room name field.
6. Select the desired account from the pull-down list of Account bound.
You can also enter the few continuous characters of the name, account and registered email
in the Search box and then select the desired account in the search results.
7. Click Confirm.
Searching for Meeting Rooms
You can search for meeting rooms by name, account or device model.
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To search for meeting rooms:
1. Click on Meeting Room.
2. Enter a few or all characters of the name, account or device model in the Search box.
The page will display the pull-down list and search results.
Deleting Meeting Rooms
To delete meeting rooms:
1. Click on Meeting Room.
2. In the meeting room list, you can:
- Check the desired meeting room checkbox., click on the right of page.
- Check the multiple checkboxes.
If you want to check all checkboxes, you can check the checkbox as following:
Click Batch delete to delete meeting rooms in the batch.
And then the page prompts you to confirm the deletion of the meeting rooms.
3. Click Delete to delete the meeting rooms.
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Permanent Virtual Meeting Room Management
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Permanent Virtual Meeting Room Management
Permanent Virtual Meeting Rooms (VMRs) are added by enterprise administrator via YMS.
Enterprise users can join the permanent VMR at any time. But permanent VMRs cannot be used
to schedule conferences.
You can manage permanent VMRs via YMS.
In permanent VMRs list, you can add, edit, view, search for and delete permanent VMRs.
There are two modes of permanent VMRs: Discussion mode and Training mode. The
differences between these two modes are listed below:
Difference Mode Description
Role
Discussion
Moderator Enterprise administrator can specify enterprise
users to be moderators.
Guest The participants of the permanent VMR without
moderator privileges.
Training
Moderator Enterprise administrator can specify enterprise
users to be moderators.
Lecturer Moderator can promote any guest to be a
lecturer. Lecturers can speak in the conference.
Guest The participants of the permanent VMR without
moderator privileges.
Feature
Privilege
Discussion
When moderators log into the YMS by enterprise users account,
moderators can view, edit and delete conferences information,
you can also change conference layout, invite conference
participants, search for conference participants, remove
conference participants, mute or unmute conference
participants, change conference participants role, lock or unlock
conferences, exit conferences and end conferences.
When guests log into the YMS by enterprise users account,
guests can only view conferences information.
Training
When moderators log into the YMS by enterprise users account,
moderators can view, edit and delete conferences information,
you can also invite conference participants, search for
conference participants, deal with the application of speaking,
remove conference participants, mute or unmute conference
participants, change conference participants role, lock or unlock
conferences, exit conferences and end conferences.
When guests log into the YMS by enterprise users account,
guests can only view conferences information.
Layout
Discussion
Participant can see all other participants. The first participant is
given prominence with the largest pane. Other participants will
be displayed in a strip around the first participant.
Training For moderator, the conference layout gives equal
prominence to every participant in the conference.
If no lecturer exists in the conference, all guests do not view
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Difference Mode Description
any participant and can only view the reminder of waiting
for the lecturer. If the moderator specifies a lecturer via
YMS, all guests will view the lecturer in full screen. And if
the moderator specifies multiple lecturers, for all guests,
the conference layout gives equal prominence to every
lecturer.
Speaking
Discussion Free speech.
Training All participants are muted automatically except the moderator.
Participants must apply for speaking during a conference.
Sharing
content
Discussion Both moderators and guests can share content.
Training Only moderators and lecturers can share content, guests cannot.
This chapter provides permanent VMRs management, Topics include:
Adding Permanent Virtual Meeting Rooms
Viewing Permanent Virtual Meeting Rooms
Editing Permanent Virtual Meeting Rooms
Searching for Permanent Virtual Meeting Rooms
Deleting Permanent Virtual Meeting Rooms
Adding Permanent Virtual Meeting Rooms
To add permanent VMRs:
1. Click on VMR.
2. In permanent VMRs list, click Add Virtual Meeting Room.
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3. Enter the name of permanent VMR in the Name field.
4. Mark the radio box of Discussion mode and Training mode in the Mode field.
5. Enter 5-digit numbers in the ID field.
The range of ID is20000-89999 by default.
6. (Optional) Check the Require Password checkbox.
It is checked by default.
Enter 6-digit number in the Password field.
7. Click in the Moderators field.
You can select the desired enterprise user in the enterprise users list.
You can also enter a few or all characters of the name, account or email of enterprise user
account in the Search box to select the moderator.
If you want to select all enterprise users, you can check the Select All checkbox.
8. (Optional) Check the Max participants checkbox.
Enter the number of the participates. If the participates are more than the number, the
participant cannot join the permanent VMR.
The range is1-99 by default.
9. (Optional) Check the Add to directory checkbox.
It is checked by default.
The permanent VMR will be added to the enterprise directory of VC400/120/800 video
conferencing system, VC110 all in one HD video conferencing endpoint, VC Desktop and
SIP VP-T49G IP phone registered the enterprise user account.
10. Click Confirm.
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Viewing Permanent Virtual Meeting Rooms
To view permanent VMRs:
1. Click on VMR.
You can view the name, ID, password, mode and build time.
You can also edit or delete the permanent VMR.
Editing Permanent Virtual Meeting Rooms
To edit permanent VMRs:
1. Click on VMR.
2. Check the desired permanent VMR checkbox.
3. Click on the right of page to edit the permanent VMR.
4. Edit the permanent VMR in the corresponding field.
5. Click Confirm.
Searching for Permanent Virtual Meeting Rooms
You can search for permanent VMRs by name, ID or mode.
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To search for permanent VMRs:
1. Click on VMR.
2. Enter a few or all characters of the name, ID or mode in the Search box.
The page will display the pull-down list and search results.
Deleting Permanent Virtual Meeting Rooms
To delete permanent VMRs:
1. Click on VMR.
2. In permanent VMRs list, you can:
- Check the desired permanent VMR checkbox., click on the right of page.
The page prompts Delete this virtual meeting room and related data, confirm to
delete?.
- Check the multiple checkboxes.
If you want to check all checkboxes, you can check the checkbox as following:
Click Batch delete to delete meeting rooms in the batch.
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The page prompts Delete the meeting room (s) and related data, confirm to delete?.
3. Click Delete to delete the permanent VMR.
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Conference Statistics
You can view the call statistics of YMS, and view, search for and export the records of different
call types.
Topics include:
Viewing Conference Statistics
Viewing Records
Searching for Records
Exporting Records
Viewing Conference Statistics
You can click Statistics to view the conference statistics of YMS.
The page shows as below:
Name Description
P2P The call between two endpoints registered the enterprise user
account.
Meet Now
You can initiate it by SIP VP-T49G IP phone or Yealink VC
Desktop registered the enterprise user account or it is initiated
by joining the permanent VMR.
Scheduled
conferences
Enterprise users schedule conferences via YMS or Microsoft
Outlook software.
Max concurrent
ports It shows the maximum concurrent ports during the whole time.
Concurrent ports It shows the maximum concurrent ports during the selected
time.
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Viewing Records
You can view all calls records, P2P calls records, meet now records and scheduled conference
records via YMS.
Viewing All Records
You can view all records via YMS.
To view all records via YMS:
1. Click on Statistics->All.
You can view subject, type, conference ID, time and duration.
2. Click Nearly one month, Nearly 3 months, Nearly half a year or Nearly one year, the
pagewill display all calls records during the selected time.
3. Click the desired call subject or click View on the right of page.
Viewing P2P Records
You can view P2P records via YMS.
To view P2P records via YMS:
1. Click on Statistics->P2P.
You can view subject, type, conference ID, time and duration.
2. Click Nearly one month, Nearly 3 months, Nearly half a year or Nearly one year, the
pagewill display P2P calls records during the selected time.
3. Click the desired P2P call subject or click View on the right of page.
Viewing Meet Now Records
You can view meet now records via YMS.
Conference Statistics
93
To view meet now records via YMS:
1. Click on Statistics->Meet Now.
You can view subject, type, conference ID, time and duration.
2. Click Nearly one month, Nearly 3 months, Nearly half a year or Nearly one year, the
pagewill display meet now records during the selected time.
3. Click the desired meet now subject or click View on the right of page.
Viewing Scheduled Conference Records
You can view scheduled conference records via YMS.
To view scheduled conference records via YMS:
1. Click on Statistics->Scheduled.
You can view subject, type, conference ID, time and duration.
2. Click Nearly one month, Nearly 3 months, Nearly half a year or Nearly one year, the
pagewill display scheduled conference records during the selected time.
3. Click the desired scheduled conference subject or click View on the right of page.
Searching for Records
You can search for call records by the conference subject or conference ID.
To search for call records via YMS:
1. Click on Statistics.
2. Click All, P2P, Meet Now or Scheduled.
3. Enter a few or all characters of the conference subject or conference ID in the Search box.
Administrators Guide for Yealink Meeting Server
94
4. Click or press Enter to perform a search. The page will display the search results.
Exporting Records
To export records via YMS:
1. Click on Statistics.
2. Click Nearly one month, Nearly 3 months, Nearly half a year or Nearly one year the
pagewill display calls during the selected time.
3. Select All, P2P, Meet Now or Scheduled,the page will display calls records of the selected
type.
4. Click Export to export records and save it in your computer.
The following is an example of call records:
Troubleshooting
95
Troubleshooting
This chapter provides general troubleshooting information to help you solve problems you
might encounter when using YMS.
Troubleshooting Solutions
This chapter provides general troubleshooting solutions to help you solve the problems you
might encounter when using YMS
If problems you encounter are not mentioned in this chapter, you can contact your enterprise
administrator, distributor or Yealink FAE.
General Issues
Why does web page prompt error message when you enter data?
Check whether the data follow the rules.
The rules are as following:
- About password, the number of password ranges from 6 to 16.
- About emails password, the max length is 128 characters.
- About emails, <, >, , , & are illegal characters, the correct format of email address is
are case-insensitive. The max length of email address is 128.
- About accounts, it can only be 4 digits.
- About the name of account, you can enter digits or characters, the max length is 128
characters.
- About the server domain name, including native domain name, SNTP server domain
name, SMTP server domain name, the max length is 128 characters.
- About the name of meeting room, the max length is 255 characters.
- About the name of gateway or call routing rule, you can enter characters, digit or _.
Why do you fail to add accounts?
Check whether the network of the local is available.
Check whether the quantity of accounts reaches the limit.
Check whether the account information is correct.
Check whether the license is valid,
This could mean that:
Administrators Guide for Yealink Meeting Server
96
- The license has not been activated.
- The existing license has expired.
Why do you fail to send emails to accounts?
Check whether the email address is valid.
Check SMTP mailbox parameters are correct.
Why does the user place an audio-only call?
Check whether the used license ports reach the limit.
Check whether the license is valid.
This could mean that:
- The license has not been activated.
- The existing license has expired.
Why does not the user receive emails?
Ask users to check spam folders.
Contact the enterprise staff in IT department to check the back-end server, the back-end
server may intercept emails.
Why does the Yealink Meeting Server go back to the login page?
Check whether the page has been idle more than 30 minutes.
Appendix: Time Zones
97
Appendix: Time Zones
Time Zone Name
(UTC-11:00) Coordinated Universal Time-11
(UTC-11:00) Samoa
(UTC-10:00) Hawaii
(UTC-09:00) Alaska
(UTC-08:00) Baja California
(UTC-08:00) Pacific Time (US & Canada)
(UTC-06:00) Central America
(UTC-06:00) Central Time (US & Canada)
(UTC-06:00) Guadalajara, Mexico City, Monterrey
(UTC-06:00) Saskatchewan
(UTC-05:00) Bogota, Lima, Quito
(UTC-05:00) Eastern Time (US & Canada)
(UTC-05:00) Indiana (East)
(UTC-04:00) Asuncion
(UTC-04:00) Atlantic Time (Canada)
(UTC-04:00) Cuiaba
(UTC-04:00) Georgetown, La Paz, Manaus, San Juan
(UTC-04:00) Santiago
(UTC-03:30) Newfoundland
(UTC-03:00) Brasilia
(UTC-03:00) Buenos Aires
(UTC-03:00) Cayenne, Fortaleza
(UTC-03:00) Greenland
(UTC-03:00) Montevideo
(UTC-02:00) Coordinated Universal Time-02
(UTC-02:00) Mid-Atlantic
(UTC-01:00) Azores
(UTC-01:00) Cape Verde Is.
(UTC) Casablanca
(UTC) Coordinated Universal Time
(UTC) Dublin, Edinburgh, Lisbon, London
(UTC) Monrovia, Reykjavik
(UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
(UTC+01:00) Belgrade, Bratislava, Budapest, Ljubljana, Prague
(UTC+01:00) Brussels, Copenhagen, Madrid, Paris
(UTC+01:00) Sarajevo, Skopje, Warsaw, Zagreb
(UTC+01:00) West Central Africa
Administrators Guide for Yealink Meeting Server
98
Time Zone Name
(UTC+01:00) Windhoek
(UTC+02:00) Amman
(UTC+02:00) Athens, Bucharest, Istanbul
(UTC+02:00) Beirut
(UTC+02:00) Cairo
(UTC+02:00) Damascus
(UTC+02:00) Harare, Pretoria
(UTC+02:00) Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius
(UTC+02:00) Jerusalem
(UTC+02:00) Minsk
(UTC+03:00) Baghdad
(UTC+03:00) Kuwait, Riyadh
(UTC+03:00) Moscow, St. Petersburg, Volgograd
(UTC+03:00) Nairobi
(UTC+03:30) Tehran
(UTC+04:00) Abu Dhabi, Muscat
(UTC+04:00) Baku
(UTC+04:00) Port Louis
(UTC+04:00) Tbilisi
(UTC+04:00) Yerevan
(UTC+04:30) Kabul
(UTC+05:00) Ekaterinburg
(UTC+05:00) Islamabad, Karachi
(UTC+05:00) Tashkent
(UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi
(UTC+05:30) Sri Jayawardenepura
(UTC+05:45) Kathmandu
(UTC+06:00) Astana
(UTC+06:00) Dhaka
(UTC+06:00) Novosibirsk
(UTC+06:30) Yangon (Rangoon)
(UTC+07:00) Bangkok, Hanoi, Jakarta
(UTC+07:00) Krasnoyarsk
(UTC+08:00) Beijing, Chongqing, Hong Kong, Urumqi
(UTC+08:00) Irkutsk
(UTC+08:00) Kuala Lumpur, Singapore
(UTC+08:00) Perth
(UTC+08:00) Taipei
(UTC+08:00) Ulaanbaatar
(UTC+09:00) Osaka, Sapporo, Tokyo
(UTC+09:00) Seoul
(UTC+09:00) Yakutsk
Appendix: Time Zones
99
Time Zone Name
(UTC+09:30) Adelaide
(UTC+09:30) Darwin
(UTC+10:00) Brisbane
(UTC+10:00) Canberra, Melbourne, Sydney
(UTC+10:00) Guam, Port Moresby
(UTC+10:00) Hobart
(UTC+10:00) Vladivostok
(UTC+11:00) Magadan
(UTC+11:00) Solomon Is., New Caledonia
(UTC+12:00) Auckland, Wellington
(UTC+12:00) Coordinated Universal Time+12
(UTC+12:00) Fiji
(UTC+13:00) Nuku'alofa
Administrators Guide for Yealink Meeting Server
100
Index
101
Index
A
About This Guide v
Account Management 13
Activating Enterprise Administrator Accounts
10
Adding Accounts 71
Adding Accounts Manually 71
Adding Call Routing Rules 22
Adding Configuration Files 56
Adding General Meeting Rooms 79
Adding Meeting Rooms 79
Adding Permanent Virtual Meeting Rooms
86
Adding SIP Trunk 29
Adding Video Meeting Rooms 80
Allocating Disk Space 53
Appendix: Time Zones 97
Application 1
Auto Backup Settings 59
B
Backup/Restore 59
Basic Operation 1
Basic Settings 34
C
Call Bandwidth 18
Call Routing 22
Call Settings 17
Changing Login Password 9
Clearing Disk Space 55
Conference Invitation 21
Conference Settings 21
Conference Statistics 91
Configuring Ethernet Port Type Manually 34
Configuring Mailbox Parameter 50
Configuring the Default Storage Path 53
Creating a Backup Manually 59
D
Deleting Accounts 76
Deleting a Backup 61
Deleting Call Routing Rules 26
Deleting Configuration Files 58
Deleting Meeting Rooms 83
Deleting Permanent Virtual Meeting Rooms
89
Deleting SIP Trunk 33
Device Logs 69
Device Upgrade 56
Disk Space 53
Disk Space Settings 53
Downloading a Backup 60
E
Editing Accounts 74
Editing Accounts Information 74
Editing Call Routing Rules 25
Editing the Registered Emails 9
Editing Login Password 7
Editing Mailbox Parameter 52
Editing General Meeting Rooms 81
Editing Meeting Rooms 81
Editing Permanent Virtual Meeting Rooms 88
Editing SIP Trunk 32
Editing Video Meeting Rooms 82
Enterprise Administrator Account Management
7
Meeting Room Management 79
Exporting Records 94
Exporting Device Logs 67
Exporting Operation Logs 67
F
Forgetting Password 2
Administrators Guide for Yealink Meeting Server
102
G
Gateway Configuration 27
Getting Started 1
Global Settings 17
H
Hardware Recommendations v
H.225 44
H.323 Gateway 27
I
Icon Instructions vi
Importing Accounts 72
In This Guide v
Installing Yealink Meeting Server Application on
Your Workstation 1
IVR Service 22
J
Joining Conference Beforehand 21
L
Layout 18
Licenses Management 2
Login 5
Logout 12
M
Meeting Time Zone Configuration 48
N
Native Domain Name 34
Network Settings 34
O
Ongoing Conferences 14
Online Users 13
Operation Logs 66
P
Permanent Virtual Meeting Room Management
85
Port Settings 44
Q
Quick Settings 10
R
Reboot 64
Reboot/Reset to Factory 63
Renewing the License 11
Requirements v
Resetting Password 75
Resetting to Factory 63
Restoring a Backup 60
Routing Rules 37
S
Searching for Accounts 75
Searching for Device Logs 69
Searching for Records 93
Searching for Online Users 14
Searching for Operation Logs 67
Searching for Permanent Virtual Meeting
Rooms 88
Sending Emails to Accounts 74
Server Logs 65
Service Settings 40
Setup Wizard 2
SIP 43
SIP Trunk 28
SMTP Mailbox 49
SSH 42
Syslog Server Settings 65
System Logs 65
System Management 17
System Maintenance 56
System Settings 22
System Status 13
System Upgrade 62
Index
103
T
Table of Contents ix
Time Access 46
Time/Time Zone Settings 46
Troubleshooting 79
Troubleshooting Solutions 95
U
Updating Configuration Files 57
Updating Device Firmware Now 57
Upgrading System 62
V
Viewing Accounts 73
Viewing All Meeting Rooms 80
Viewing All Records 92
Viewing Call Routing Rules 25
Viewing Conference Statistics 91
Viewing Device Logs 69
Viewing General Meeting Rooms 81
Viewing License Information 11
Viewing Meet Now Records 92
Viewing Meeting Rooms 11
Viewing Online Users 13
Viewing Records 92
Viewing Ongoing Conferences 14
View
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